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5 Effective Strategies for Building a High-Performing Global Team

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5 Effective Strategies for Building a High-Performing Global Team

Opinions expressed by Entrepreneur contributors are their own.

Global expansion is a huge move for your business that can complicate matters when you want to increase the size of your team. Hiring qualified employees from abroad can be complicated. Many things have to be considered, including new rules or regulations in different countries that need to be followed and cultural differences that may also arise.

In the ever-changing global business environment, the use of appropriate technologies and strategies can set apart successful firms from average or struggling ones.

In light of this, how do you then put together an amazing global team? Through my own experience, I’ve discovered 5 key strategies that can set you and your team up for success.

1. Support workplace diversity and Inclusivity

If you establish an inclusive and efficient system culture across your globally expanding enterprise, then performance will increase immediately. However, one should also bear in mind that cultural disparities exist among team members from diverse backgrounds. You will need to create a workplace that respects and recognizes each person’s culture while also fostering an understanding of various traditions and opinions.

There’s a need for companies to consider various holidays people celebrate in different countries so as not to be seen as ignorant or insensitive by their own employees who come from other places. Common concerns revolve around non-verbal communication like gestures at work, dress codes in offices and how we relate with one another socially . One way out is by employing experts who specialize in diversity issues across cultures, such as customs or traditions, to ensure a safe and respectful work culture.

Related: Life’s Too Short to Work With Incompatible People — Follow These 3 Secrets To Building High-Performing Teams

2. Leverage EOR Service

If you are expanding your business globally, it may really help to hire an Employment of Record (EOR) service provider. An Employment of Record legally employs your team members in their local country on your behalf. It enables you to access the best skills from anywhere around the world without necessarily having to go through the lengthy procedure of first establishing foreign legal entities yourself.

When you partner with a good EOR, you get a bunch of sweet benefits:

  • Faster access to global talent: You can start building your team abroad as soon as possible instead of waiting months for all the legal paperwork to go through.
  • Less worry about compliance: EORs take care of handling all those local employment laws and HR requirements that give you headaches.
  • Cost savings: EORs have the expertise to help minimize your operational costs when hiring globally.
  • Flexibility: You can easily scale your global team up or down as your business needs change.
  • Specialized expertise: EORs have tons of experience helping companies expand globally the right way.

Lean on EOR specialists so you can focus less on annoying HR logistics and more on finding superstar talent around the world.

3. Invest in management training

To succeed globally, you need awesome managers across the board. That’s why strategy number three is to invest heavily in management training.

Make sure your managers are pros at leading global teams. A quality manager in a distributed team excels at nurturing career growth, making the most of their unique talents, ensuring smooth conflict resolution, and guiding through change and uncertainty. They build adaptability and psychological safety, encouraging open communication.

Additionally, the ability to encourage and inspire individuals as a manager will create an environment in which every team member feels welcomed and encouraged. Each one’s unique strengths can be recognized and leveraged for the success and cohesion of the team.

In fact, managers account for 70% of the variability in team engagement. Well-trained managers unite your global workforce and amplify your culture anywhere.

4. Focus on building trust

When your team is distributed worldwide, success depends a ton on trusting relationships. That’s why strategy number four is to focus on building trust and connections, even from afar.

Building trust in a global team requires participation in a variety of activities that promote bonding and camaraderie. Icebreaker games during meetings and setting up Slack channels for casual talk all help team members bond. Hosting virtual coffee talks or happy hours provides for socialization outside of work, whereas annual in-person offsite gatherings provide valuable face-to-face interactions.

Furthermore, it is critical to tailor communication techniques to each direct report, publicly acknowledge wins and progress, and listen deeply to understand different perspectives. These actions make team members feel appreciated, heard, and connected, ultimately building trust within the team.

When managers invest in relationships, their teams perform better. Trust accelerates team cohesion, collaboration and results.

Related: 10 Simple Steps to Build an Exceptional and Efficient Team

5. Set up clear communication channels

When organizing a clear communication protocol, time zone differences could become a major, even impactful, issue. Face-to-face meetings between team members may be nearly impossible when they work from different areas of the world. That’s where video conferences can ensure fast and efficient dialogue.

A number of video conferencing tools recently achieved global use as remote work grew in popularity. Tools like Zoom and Google Meet help businesses hold on-the-spot presentations, webinars, and team meetings with accurate, real-time visuals. They also give team managers the ability to arrange one-on-one check-in sessions with employees, allowing them to discuss workload and other relevant concerns.

Expanding your business globally does not always mean success. However, you can achieve this goal through careful planning, effective communication, and an all-inclusive corporate culture. Above all, using local collaborators in the form of an Employer of Record exponentially increases the chances of building a winning team.

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How Success Happened for Stephen Lease of Goodr

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How Success Happened for Stephen Lease of Goodr

This week on How Success Happens, I spoke with Stephen Lease, the CEO and co-founder of sunglasses brand Goodr. He’s had an amazing career, and I was curious to find out about what inspired him to become an entrepreneur, how selling industrial water treatment systems to golf courses taught him to identify what his core consumer base actually cares about, and how he applied the lessons he learned from his time in corporate America to the founding of Goodr.

You can listen to our full conversation above, and below, I’ve pulled out three key takeaways.

Don’t let sunk cost keep you attached to something that’s not working

When you launch a business and feel confident that it’s a great idea, your loved ones will root for you no matter what. Lease founded five businesses prior to finding success with Goodr, and despite feeling confident in all of them at the outset, it eventually became clear that hope was not a solid strategy when a business was simply not working. At the beginning of his entrepreneurial journey, it was painful to come to terms with folding a company he had invested energy into, but eventually, he got good at starting companies cheaply and identifying quickly whether or not they would be a success.
Timestamp — 8:50-10:30

When you shift your mindset to celebrate the work over the results, the ups and downs of the day-to-day grind become a gift

Lease started Goodr as a side hustle, which meant that he worked round the clock for several years before running the company full-time. He’s often asked how he found the motivation to put in that time, and the only answer he can think of is that he found joy in the day-to-day. As a leader, he wants to inspire his team to take big swings, and sometimes, that means putting a ton of effort into something that fails. However, he assures them that failure is okay so long as you celebrate the work over the results.
Timestamp — 19:40-20:50

You can’t be a master at everything — identify your north star as a brand and double down on it

When Lease and his co-founders launched Goodr, they weren’t sure if it would be a lifestyle brand or an eyewear brand, but after a few years, they took an honest look at the business and realized that eyewear is what it did best. That opened up a world of possibility, but they also needed to identify what their differentiators were as a brand — those differentiators are function, fun, fashion and “‘ffordability.” Honing in on that has given the brand a clear decision matrix as it expands its product offerings, and Lease is confident that with those differentiators top of mind, Goodr will continue creating products that its customers love.
Timestamp — 21:28-23:35

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How AI Is Revolutionizing the Marketing Landscape

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How AI Is Revolutionizing the Marketing Landscape

Opinions expressed by Entrepreneur contributors are their own.

The marketing landscape is on the cusp of a profound transformation, driven by the rapid advancements in artificial intelligence (AI). These new AI marketing tools are poised to revolutionize how companies approach their strategies, structure their organizations and ultimately reach their target markets.

However, amidst this exciting wave of innovation, identity verification will emerge as a critical factor in ensuring the ethical and effective use of AI in marketing.

Related: How to Harness AI for a Competitive Edge in Marketing

AI marketing: A new era of possibilities

AI marketing tools are no longer a futuristic concept but a tangible reality. They offer unprecedented capabilities, from hyper-personalized customer experiences to data-driven campaign optimization. Let’s delve into how these tools are reshaping the marketing landscape:

  1. Hyper-personalization: AI algorithms can analyze vast amounts of customer data to deliver tailored messages and product recommendations in real time. Imagine websites dynamically adapting content and offers based on each visitor’s individual preferences and past behavior. This level of personalization can significantly enhance customer engagement and drive conversions.

  2. Predictive analytics: AI can predict customer behavior with increasing accuracy, enabling marketers to anticipate needs and proactively offer solutions. This can lead to improved customer satisfaction and retention rates.

  3. Campaign optimization: AI-powered tools can analyze campaign performance data in real time, allowing marketers to make data-driven adjustments on the fly. This can significantly improve the effectiveness of marketing campaigns and reduce wasted ad spend.

  4. Content creation: AI is increasingly being used to generate marketing content, including ad copy, social media posts, images and even product descriptions. While this can streamline content production, it raises important questions about authenticity and the need for human oversight.

Related: 5 AI Marketing Tools Every Startup Should Know About

Organizational impact and go-to-market strategies

The rise of AI marketing will inevitably impact the structure and operation of marketing organizations:

  • New skill sets: Marketing teams will need to acquire new skills in data analysis, AI tool utilization and ethical AI implementation. This may necessitate upskilling or hiring new talent.

  • Data-driven culture: Companies will need to foster a data-driven culture within their marketing departments. This involves embracing data-driven decision-making and investing in data infrastructure. This is critical for any size organization and regardless if you’re a hyperscaler or an organization looking to increase EBITDA.

  • Collaboration: Marketing teams will need to collaborate closely with data science and IT teams to maximize the benefits of AI marketing tools.

As for go-to-market strategies, companies will need to adapt to the evolving landscape:

  • Omnichannel marketing: AI can help create seamless, personalized experiences across multiple channels, from email to social media to in-app messaging.

  • Customer journey mapping: AI can help map the customer journey more effectively, identifying pain points and opportunities for optimization.

  • Transparency and trust: As AI becomes more prevalent in marketing, companies will need to be transparent about their use of AI and ensure customer trust.

Related: AI Is Considered the “Wild West” — Here’s How Marketers Can Rein It In and Ensure Ethical Use

The critical role of identity verification

Identity verification will play a crucial role in ensuring the ethical and effective use of AI in marketing. Here’s why:

  • Data accuracy: AI relies heavily on data. Accurate identity verification ensures that the data being fed into AI algorithms is reliable, preventing biased or discriminatory outcomes.

  • Regulatory compliance: Many regions have strict data protection, age verification and privacy regulations. AI ensures that marketing practices adhere to data protection regulations, such as GDPR or CCPA, by accurately verifying identities and managing consent. This reduces the risk of legal penalties and enhances consumer trust.

  • Preventing fraud: Inaccurate or fraudulent data can lead to misdirected marketing efforts, wasted resources and even reputational damage. Identity verification helps mitigate these risks.

  • Building trust: Customers are more likely to trust brands that prioritize their privacy and security. Robust identity verification practices can strengthen this trust.

The road ahead

The future of marketing is undoubtedly AI-powered. Embracing AI marketing tools can unlock new levels of personalization, efficiency and effectiveness. However, it’s imperative for companies to prioritize identity verification to ensure the ethical and responsible use of these powerful technologies.

As AI continues to evolve, the marketing landscape will undoubtedly undergo further transformations. Companies that adapt to these changes and harness the power of AI will be well-positioned to thrive in the years ahead.

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Nvidia CEO Huang Said No to AMD Deal Using ‘Apple Strategy’

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Nvidia CEO Huang Said No to AMD Deal Using 'Apple Strategy'

Back when Nvidia was a smaller industry player, AMD almost bought it. According to insiders, Nvidia CEO Jensen Huang had a deal-breaking condition that prevented the merger: He wanted to be CEO of the joint company.

Former AMD engineer Hemant Mohapatra shared a behind-the-scenes look into why an AMD-Nvidia alliance never came to fruition in a series of Friday posts on X. Mohapatra worked at AMD for over six years before eventually moving into venture capital.

He wrote that AMD “should have acquired Nvidia — and we tried,” but Huang “clearly thought very long term and was building his ‘Apple strategy'” of locking in users.

Related: Nvidia Long-Term Employees ‘Semi-Retired’ Multimillionaires

“He refused to sell unless he was made the joint company’s CEO to align with this strategy,” Mohapatra wrote. “AMD blinked and our future trajectories splintered forever.”

Current AMD engineer Phil Park confirmed Mohapatra’s account on Friday, writing, “I’ve never met Hemant, and though there are a few things where I have a different opinion, the anecdote about Jensen wanting to be CEO is true.”

Related: Is It Too Late To Buy Nvidia? Ex-Morgan Stanley VP Weighs In

A 2012 Forbes article further confirms the possible Nvidia-AMD merger and gives it more of a concrete time frame.

According to the piece, Nvidia almost became part of AMD in 2006 as AMD tried to get ahead of Intel by adding a graphics arm. After Huang wanted to be CEO of the combined tech company, AMD acquired Nvidia’s rival ATI for $5.4 billion in July 2006 instead.

At the time of writing, Nvidia’s $3.1 trillion market cap is over ten times more than AMD’s $288 billion.

Related: Elon Musk Praises Nvidia CEO Jensen Huang’s Leadership Style

Nvidia “stuck to their guns, and the market came to them eventually when AI took off,” Mohapatra wrote. “Most give up, Jensen just kept going harder.”

Nvidia CEO Jensen Huang in June 2024. SAM YEH/AFP via Getty Images

Nvidia has been making graphics chips for more than 30 years and started working towards AI and deep learning in 2006.

The multi-year, multi-billion dollar effort gave Nvidia a head start in the AI race: Nvidia’s chips are now the brains of OpenAI’s ChatGPT.

Nvidia also has over 80% of the AI chip market, though competition is intensifying as some of its biggest tech clients focus on making chips in-house.

Related: Nvidia CEO Jensen Huang Reveals His Competition Strategy



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