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Partner Marketing and Data-Driven Hyper-Personalization

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Partner Marketing and Data-Driven Hyper-Personalization

When it comes to the modern e-commerce landscape, customer experience is everything. Your customers now expect seamless service across all platforms as more businesses move to integrated data. On top of that, customers want to feel valued as individuals.

Until recently, this personalized experience was only viable with audience segmentation. Breaking down customers into groups like age, likes & dislikes, or income bracket. 

Now, with advancements in AI, data processing, and storage, we can get insights into each individual customer. We call this hyper-personalization, enabling your contact center to experience customer interactions on a deeper level. 

As e-commerce trends go, hyper-personalization seems like it’s here to stay. This article will cover everything you need to know about hyper-personalization. We’ll focus on how to use it to boost your partner marketing strategy. These tips will help you whether you are an established business or a new company just dipping your toe into the water.

What is Partner Marketing?

You’re probably familiar with partner marketing, at least in some way. This is any marketing you do through third parties. Whether that’s your affiliate network, partner businesses, influencers, or even customer referrals. These are a few types, but partner marketing could include:

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  • Loyalty/reward programs
  • Influencer marketing
  • Content-based marketing
  • Distribution partners
  • Authorized resellers
  • Sponsorships
  • Product/brand licensing
  • Development partners
  • Referral Marketing
  • Product placement

It’s an exhaustive list, but most online marketers will focus on the following four key areas for partner marketing.  

Affiliate Marketing

Affiliates can be other businesses or individuals with a solid online presence. You give them personalized links, which they repost via their social media channels or blog. Then, you pay the affiliate a commission every time someone uses those links to buy from you.  

This works best for brands that strongly associate with the influencer or blog owner’s audience segment. For example, a business software blog would be a good affiliate option if you sell contract management solutions to B2B clients. 

Referral Marketing

Referral partners are a bit like affiliates. The difference is that these partners have personal experience with your brand, and recommend it only to close contacts. Referral marketing can happen on social channels but involves personal, not brand, accounts. 

The advantage of this type of referral is pre-engaged traffic. The referral partner only recommends your business to personal contacts with an existing need. This means they trust the partner’s opinion and are highly likely to convert. It’s a low-volume, high-quality, approach.  

Channel Partners

This is a wide bracket of third-party businesses that help market your product. Specifically, channel partners help you reach new markets, either geographically or demographically. It could be suppliers, distributors, resellers, brokers, or any business you work with. 

This kind of partnership requires a pre-existing relationship with a third party. It also needs an established marketing strategy that your partners can follow. 

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Strategic Marketing Partnerships 

These partnerships involve working with a separate business towards a single goal. Often, your business values or objectives will align in a non-competitive way. This gives you opportunities to cross-promote to each other’s audience. You can look at startup trends to further your research.

For example, consider EE offering Apple TV and music as part of their phone plans. It’s a selling point for their network, bringing in more subscribers to Apple’s ecosystem. Both businesses benefit.

There are many ways that strategic partners can work together. Joint sponsorships of events, partnering on community initiatives, or shared subscriber benefits. These are a few ideas you could pursue. 

Casting A Wide Net  

The issue with a lot of partner marketing is that your business has little idea who the audience is. Sure, you can target businesses and influencers in specific demographics. Yet, as individuals, you have little to no idea about their habits, and preferences. 

Using data-driven hyper-personalization can overcome this barrier. This will allow your business and your partners to reach your audience on a more personal level.  

What is Hyper-Personalization?

We’re talking about tailoring content, marketing, or even pricing, to each individual. It sounds like a monumental task for any large business, but using AI-assisted data analysis makes it achievable no matter your scale. 

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Regarding partner marketing, you’ll need a robust data collection, storage, and analysis process. You need to accommodate your partners’ data, too. This will require automated data collection and AI-driven processing.

Deloitte’s recent whitepaper study shows how you can use personalization at every stage of your buyer’s journey.

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The Data-Driven Approach to Personalization

These advanced AI computing networks use neural network processing to sort vast amounts of customer data. They analyze it and provide usable output in the form of reports. You can feedback the resulting data into your system to optimize content.

The AI can identify trends in customer habits, and preferences right down to the individual level. That’s what makes this strategy work. 

Cloud storage technology also helps enable these collaborative efforts. Your business and partners can remotely collect data in the same non-physical location. This just wouldn’t have been practical with traditional separate systems. 

The Benefits of Using Personalization & Partner Marketing Together

You might be wondering how all this data helps you connect with customers. Now you have individual data like channel preferences, engagement, and activity habits. This means you can dynamically tailor your messaging, offers, etc., to that customer’s tastes. 

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Using AI-driven automated systems means you can deliver individualized content seamlessly. Marketing techniques like dynamic ads, and push notifications only make this easier. Even when customers know their ads are being personalized, 90% prefer it

Thanks to recent technological advances, many cloud technology Instance Types are affordable even for smaller businesses. It means there’s little to no extra cost to incorporating your partners’ data into the network. 

Final Thoughts: Personalize to Optimize Your Customer Experience 

In the end, it all comes back to enhancing your customer experience. The whole point of personalizing a user’s content is to deliver them the best experience possible. Customers want to feel valued, listened to and engaged. 

You can achieve these three critical customer satisfaction points no matter what your product or service is. Data-driven insights will let you get to the core of your customer’s needs, and behaviors. 

It doesn’t matter if you’re signing customers up for a Netflix subscription or giving B2B clients an exploratory testing example. You can still design your content around their needs, pain points, and interests. Using the right data insights will equip your business with the knowledge needed.  




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How to Brainstorm Business Ideas: 9 Fool-Proof Approaches

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How to Brainstorm Business Ideas: 9 Fool-Proof Approaches

There are 33 million small businesses in the US alone, and 5.5 million new businesses are started every year. And yet, the beauty of this ever-growing world is that there’s always room for one more business. So if you aspire to start a business, we support you!

And if you need a little help with ideas and planning, you’re in the right place. In this article, we’re sharing nine ways to brainstorm business ideas to help get you off on the right path.

Contents

  1. The problem-solving approach
  2. The personal inventory approach
  3. The market research approach
  4. The competitive analysis approach
  5. The business name approach
  6. The influencer approach
  7. The networking approach
  8. The freelance website approach
  9. The Gen Z approach

How to brainstorm business ideas: 9 ways

The best part about brainstorming is that there doesn’t have to be a formal process. You can use one of these approaches or a combination of any of them. The goal is to get the juices flowing and see where they take you!

1. The problem-solving approach

This approach is centered around pain points. Put your pain point glasses on for a day and pay attention to every little thing that you find even the slightest bit inconvenient, cumbersome, challenging, boring—basically any negative adjective you can think of. Then brainstorm ways you can solve those problems. The more common the task, the better, because the greater the need.

For some inspiration, check out these creative products you never knew you needed by Lifehack.

umbrella cupholder business idea

An umbrella cupholder? I’d buy one.

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💡 Once you’ve identified your business idea, you need a strong value proposition. Learn how to create one in our free guide >> How to Create a Unique Value Proposition From the Ground Up

2. The personal inventory approach

This is the tried-and-true approach to coming up with small business ideas. Take a personal inventory of what comes naturally to you. Consider:

  • Your passions: Things you care about
  • Your core values: Standards you live by
  • Your best skills: What you’ve become good at with practice
  • Your talents: What you’re naturally good at without any practice
  • Your hobbies: Things you could do all day

List these out and see what kinds of ideas arise from them. I personally recommend this as the top way to brainstorm business ideas, because the more aligned your business is with your core self, the less friction you’ll experience in starting, running, and growing it.

map showing personal inventory approach to business brainstormmap showing personal inventory approach to business brainstorm

There are several ways to map out your personal inventory, like this one.

3. The market research approach

This is the more practical approach to take when brainstorming business ideas, and one you should incorporate into any of the other approaches. After all, you need to make sure you can actually go to market with your idea and be positioned for long-term success.

Consider industry trends, emerging technologies, and consumer behavior so you can get an idea of the competitive landscape, identify unmet needs, discover niche audiences, and more. Market research encompasses a broad range of strategies, including surveys, social media listening, reading research reports and surveys, using market intelligence tools, and more.

chart showing market research approach to business brainstormchart showing market research approach to business brainstorm

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4. The competitive analysis approach

Competitive analysis technically falls under market research, but these are so effective that they’re worth calling out as their own approach. In short, a competitive analysis systematically examines the key components of other businesses like yours so you can identify gaps to fill and how to best position yourself. You can look at strengths, opportunities, weaknesses, and threats (SWOT analysis) or use any other criteria that works for you.

This approach is great for once you’ve got a clear picture of the type of business you want to start but want more guidance on coming up with the details of that business (like your target audience, buyer personas, value proposition, etc.).

basic competitive analysis template example screenshot from wordstreambasic competitive analysis template example screenshot from wordstream

For help with this, use our competitive analysis templates!

5. The business name approach

This, of course, should not be your only approach, but it’s a good strategy to throw in when you need a break from all that market research. Creative business names can give way to creative business ideas, and vice versa.

Do a business naming brainstorm session—use our list of creative business names to start! Just remember, there’s a practical process for naming a business, so be sure to check out our post on how to come up with a business name so you can be prepared.

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6. The influencer approach

The right way to come up with a new business idea depends on what’s driving you to start a business in the first place. And if it’s simply that you have an entrepreneurial itch, but no prior experience, then take the time to expose yourself to some entrepreneurial inspo!

Read books written by entrepreneurs, listen to small business podcasts, and start following inspirational business owners on social media. You’ll open yourself up to a wide range of concepts, perspectives, approaches, and mindsets that can give way to great business ideas.

influencer approach to brainstorming business ideainfluencer approach to brainstorming business idea

Everett Taylor is one of many inspirational entrepreneurs you can follow on social media.

7. The networking approach

In addition to following popular entrepreneurs on social media, it’s also a good idea to network with “regular” entrepreneurs. The influencers can provide inspiration but talking with people just like you will give you an added level of practicality to your ideation process.

Find networking events and discussions happening in your local community and even virtually. Here are some broader small business networking groups to start with.

SCORE website homepageSCORE website homepage

SCORE is a great place to find local networking events in your area.

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8. The freelance website approach

Who says your new business has to be unique? If you’re looking to start a freelance business, take a look at popular websites like fiverr and Upwork. You can find business ideas that use skills and talents you already have, or ideas that require you to develop new skills to reach growing markets.

For example, take a look at fiverr. The navigation menu and “popular services” section alone can give you a starting point from which to generate ideas.

  • Website development
  • Logo design
  • SEO
  • Architecture and interior design
  • Social media marketing

fiverr website homepagefiverr website homepage

fiverr’s homepage alone is filled with business ideas based on demand or skillset.

Looking for more ways to drive people to your site? Free guide >> 25 Ways to Increase Traffic to Your Website

9. The Generation Z approach

Generation Z is the upcoming generation of consumers, and they are known for being partial to brands that name specific core values and stand for them. If you’ve got a cause you personally care about or specific set of values that you live by, let this serve as the foundation of your business idea.

Examples include sustainability, civil rights, individuality, accessibility, and more. Similar to the personal inventory approach, starting a business out of something you’re personally connected to tends to reduce friction throughout the business’s evolution. Check out our post on Gen Z marketing strategies to see if you have anything in common with them!

Start brainstorming business ideas now

Like I said at the start, even with so many businesses already up and running, the world is always growing and changing. Its many facets—consumer needs, industry trends, personal passions, and more—form a dynamic ecosystem that is always producing opportunities. Use the tips in this post to brainstorm business ideas that align with these opportunities!

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How to Craft Compelling Google Ads for eCommerce

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How to Craft Compelling Google Ads for eCommerce

Many of those involved in PPC tend to be the data geeks. That means we often focus more on impression share ratios, target ROAS, and search queries than the creative side of advertising. With Google doing more and more of the heavy data lifting, marketers need to understand that the two things AI and machine learning struggles to replicate are creativity, and a deep understanding of our customers.

High CTRs, alongside highly relevant ad copy, are rewarded with higher quality scores which leading to lower cost per clicks. Lower CPCs are ever more important as the barrier to entry to setting up an ecommerce business is the lowest it’s ever been (and getting lower), especially with the rise of Shopify.

To stand out from the crowd, you need to present a real, tangible differentiation in the market place. Which means you need to be creative with your copy.

Media buyers will often talk about selling points and how you have to showcase your benefits within the ad copy. Ecommerce PPC has 3 core ad copy pillars that the sale hinges on:

1. Your Site

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2. Your Product

3. Your Offers

The below highlights some examples in more detail:

Ecommerce Site Selling Points

  • Free Delivery Over X: This is a strong incentive for customers to increase their basket size.
  • Over 300 5-Star Reviews: Having over 300 5-star reviews demonstrates that you are trusted and have a proven track record of looking after your customers.
  • Exclusive To Us: Offering products exclusive to one’s site can create a sense of uniqueness and urgency
  • Each Order Donates £1 To Charity: Incorporating charity into each order by donating a fixed amount portrays the brand as socially responsible. This can resonate well with socially conscious consumers.
  • Secure Payment:  Security in payment processes reassures customers against fraud, leading to increased conversions.
  • Fast & Free 2 Day Delivery: Fast and free 2-day delivery appeals to the immediate gratification desire of shoppers.
  • 30 Day No Hassle Returns: A 30-day no-hassle return policy reduces the perceived risk of purchasing and encourages trying out new products.

Product Selling Points

  • UK Made: Products made in the UK appeal to a sense of national pride and suggest a certain quality
  • 31% More Powerful / Finished in 10 Minutes: An item being 31% more powerful or promising completion of tasks in 10 minutes conveys efficiency and value.
  • As Seen in Vogue, Cosmopolitan: Having products featured in reputable magazines like Vogue or Cosmopolitan can significantly bolster brand prestige. Where have you have been featured? Can you lean on this angle?
  • Made With Bamboo, Cotton, Sustainable / Recyclable: Products made with sustainable materials like bamboo and cotton can appeal to environmentally conscious consumers. Offering recyclable packaging can further enhance the eco-friendly image of a brand. Think about what is currently trending. If you’re a socially conscious brand it will always be worth highlighting.

Types Of Ecommerce Offers

  • 20% Off With Code HERES20: A 20% discount using a specific code such can be a direct call to action that stimulates sales. Better to use sparingly otherwise you may end up losing brand equity.
  • Spend £100 to get £10 Off: Encouraging customers to spend more to receive a £10 discount can effectively increase average order value. This can especially work well with tiered offers.
  • Buy 1 Get 1 Free: A ‘Buy 1 Get 1 Free’ deals can double the perceived value for a customer, making it a compelling offer. Often works well on lower aov items.
  • Free Delivery: Offering free delivery, regardless of the purchase amount, is always a powerful motivator for customers to complete a purchase. It’s often the easiest to implement.
  • Free Gift With Order: If you sell products that complement free gifts you should make the most of them. Some brands employ this tactic as an ongoing incentive, as it works especially well if the gift is also sold on site for a lower price.
  • New Customer Offer: 10% off for new customers only is a common but effective offer for ecommerce. This is good for more established brands that don’t want to lose margin on previous customers who were planning to buy anyway.

How To Know Which Copy to Use?

Knowing what your customers want is 99% of the battle to achieving higher quality scores, clickthrough rates, and even conversion rates as you raise their buying temperature. Your copy should reflect who your audience is, and what they need from you. You also need to factor in the following when crafting copy that is going to resonate:

  • Demographics: Age, gender, income, occupation, education
  • Psychographics: Personal values, beliefs, interests, lifestyle
  • Identifying Pain Points: Feedback, surveys, market research, reviews, analytics

Ad copy should align with the search intent of the audience, which can range from informational queries to transactional searches. You can uncover this through the initial stages of keyword research. It’s best practice to group your keywords by their intent.

Here’s how keywords are often segmented:

  • Informational – e.g. what are the benefits of aloe vera for skincare?
  • Competitor/Navigational – e.g. the body shop
  • Transactional e.g. Aloe Soothing Day Cream 50ml

This should get you thinking deeper about how to position your ad copy and all the angles you can take. Start with a blank spreadsheet with 3x columns and write down 5-10 points across site selling points, product and offers you can implement.

Amore Digital is a boutique Google Ads Agency that has a mix of ecommerce clients from pet, fashion, automotive, healthcare and more. We provide a specialist service with Google Shopping, Feed management, Pmax management and search marketing consultancy.



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Does Ad Strength Matter in Google Ads?

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Does Ad Strength Matter in Google Ads?

Ad Strength is one of those metrics that ebbs and flows in importance. Right now, there’s been an uptick in conversations Google’s Ad Strength metric. Those discussions were prompted by a recent press release from Google around some new features coming to the platform. These updates were mostly centered on updates coming to Performance Max capabilities using AI for text and imagery.

So we felt like now was a good time to dive into Google Ad Strength and discuss whether or not it actually matters—and how to improve it if it does.

Contents

What is Ad Strength?

Before we get into whether or not you should pay attention to Ad Strength, let’s talk about what it is.

Essentially, Ad Strength is meant to help advertisers develop strong ads that are more likely to perform well based on Google’s data, but is only used as an indicator, not an actual ranking.

In that way, it’s very similar to Quality Score or Optimization Score. Both are meant to help advertisers develop strong keyword lists and ad accounts, but aren’t actual dictators of how the account will do.

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How does Ad Strength impact Google Ads?

Does not having the necessary quantity and variety of assets negatively impact your ad performance?

If you look at the definition of Ad Strength

ad strength definition from google

…it almost seems like it would have a negative impact. Specifically, the last two sentences calling out maximizing performance and the effectiveness of your ads.

But countless advertisers have had different experiences, many of them claiming that their Poor ads actually outperformed the Excellent or Good ads in their accounts.

Additionally, you may notice that ads with a Poor or Average Ad Strength don’t have as many impressions as those with Good or Excellent ratings.

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So, does a low Ad Strength mean your ads are going to have their impressions throttled?

The short answer is no to both:

  1. Ad Strength will not impact the performance of your ads on Google.
  2. A low Ad Strength will not prevent your ads from showing on Google.

But here’s the thing…both of those things COULD happen IF you have low Ad Strength.

If your Ad Strength is low, you could see worse performance for those ads. Your ads also might not win many auctions if they have Poor Ad Strength.

Google has emphasized many times that Ad Strength is only an indication of how well your ad is constructed based on their internal best practices. 

After some other articles were written, Ginny Marvin, Google’s Ad Liaison, responded with this message:

tweet about ad strength from google ad liasontweet about ad strength from google ad liason

⚡️ Is your Google Ads account set up for success? Download now >> The Last Guide to Google Ads Account Structure You’ll Ever Need

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Recent updates that impact Ad Strength

As I mentioned, Google recently released some updates to its Google Ads platform that have put a spotlight on Ad Strength. You can read that article here and hear about how we think these changes lean into Google’s two main focuses for Performance Max updates here.

But one paragraph caught the eye of many advertisers and really started this whole Ad Strength discussion:

ad strength updatead strength update

Google says that moving forward, the quantity and variety of assets will now play a larger role in your Ad Strength scores for your creatives. Basically, “since we’re making it easier for you to have these additional assets and variety, we’re going to start holding you accountable to these standards.”

For the most part, advertisers don’t have an issue with this…but with the actual impact of Ad Strength as a whole.

Should you pay attention to Ad Strength?

(I’ll start this section by saying that I’m writing this from my own personal experience as well as those that I’ve heard from others. I’d love to hear from anyone who disagrees with my approach or would tweak it based on your own experiences. The more points of view, the better.) 

Now that you’re caught up on the recent discussions in the industry and I have my disclaimer out of the way, let’s focus on what actually matters for your day-to-day:

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Should you pay attention to Ad Strength or not? If so, how should you pay attention to it?

My opinion: sometimes.

Your goal as a marketer should always be to create ads that are as relevant and meaningful as possible to your clients and their respective customers. If you’re doing this well, you’re likely going to hit most of the benchmarks for a high Ad Strength right out of the gate. And that applies for all ad formats.

💡 Want to learn more about search engine marketing on Google? Get the free guide >> PPC 101: Complete Guide to Google Ads

How can you improve Ad Strength?

Here are a few high-level suggestions for best practices with ads:

  1. Create compelling messaging that highlights the business’s strengths.
  2. Answer the customer’s query or relate the ads to the content they’re viewing (if possible), i.e. include keywords or something relevant to your targeting.
  3. Test different variants of your messaging. You never know what will work best.
  4. Leverage all the bells and whistles you can including images, videos, logos, locations, ad assets, etc.

While those have been many of the ad copywriting best practices (in my mind) for a long time, it’s not as obvious that they’re tied to Ad Strength as well.

Whether it’s the Ad Strength indicators for Responsive Search Ads:

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responsive search ads ad strength chartresponsive search ads ad strength chart

Or the different ratings you can achieve with Performance Max:

ad strength principles from googlead strength principles from google

Those best practices get you most of the way there. Your job is to then monitor your ad performance and determine if you need to make adjustments.

If you’re seeing good performance from your ads and you’re happy with everything, you might not care what your Ad Strength is.

If you’re not getting the results you need, maybe look at the Ad Strength Improvements column and see what guidance Google gives.

You can even take it one step further. Click to edit the ad and see what suggestions Google has for you on each of the suggested areas for improvement. I have it blurred out below, but there are a handful of new headlines suggested for this ad variant that Google thinks could be better. Maybe they work, maybe they don’t, but I at least have some new ideas that I didn’t have to think of on my own.

ai headline suggestions in google adsai headline suggestions in google ads

For Performance Max, you can now create all sorts of new assets directly in the editor without much work. There’s almost no excuse for not having more ad assets to help you level up your score.

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ai asset creation google adsai asset creation google ads

Don’t make Ad Strength your campaign’s weakness

As a reminder to close this out, don’t optimize to Ad Strength just because Google promotes it. Don’t forget, Ad Strength is not your KPI. Focus on your business KPIs and use Ad Strength as you need to maybe make some improvements.

Need help with your Google Ads campaigns? Find out how we can help.

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