MARKETING
14 Real-Life Examples of CTA Copy YOU Should Copy
Moving people to act is a challenging task. With just a few words, CTA copy needs to show that you see where your audience is coming from and empathize with their issues. That CTA (call-to-action) must also motivate them to move toward a solution.
If the CTA copy you craft doesn’t keep your visitors’ attention, it can hurt your click-through rate, lead conversions, and ultimately, sales.
So, a CTA needs to inspire, encourage, and coax a person into action, but not bore, scold, or distract. Clearly, writing CTAs is a tricky balance of skill, influence, and awareness. But how can you write the perfect CTA copy on your own?
Keep reading or skip to a section to learn:
What is CTA copy?
CTA copy is a brief message that asks the reader to engage in some way. For example, website CTA copy could ask a user to click a link, complete a form, or make a purchase.
When marketers think about call-to-action (CTA) creation, the first thing many of them tend to focus on is design. And while CTA design is critical to initially drawing the attention of your visitors, it’s CTA copy that has to be compelling enough to get them clicking.
Bring your calls-to-action to life with HubSpot’s 28 Free CTA Templates. Simply add your own copy, adjust designs as needed, save as an image, and upload to your CMS.
Looking at CTA examples can also help when you’re writing. The following examples can inspire you and compel your visitors to click and convert.
Real-Life Examples of CTA Copy YOU Should Copy
1. HubSpot
HubSpot is all about growing better, and visitors quickly get that message from the call-to-action at the top of the page. Then, the copy outlines how HubSpot can help your business grow better.
The next CTA is highlighted with a button, “Start free or get a demo.” This gives you two different choices with a single click, meeting the needs of many different users with a single action.
2. Kate Spade
This compelling CTA asks readers to “treat yourself” and “shop self-gifting.” The contrast of traditional Valentine’s day terms like “romancing” and “heart” with a unique statement makes this CTA stand out. It also highlights a specific audience that’s often ignored on this holiday, inviting them to flip through and “make the moment all about you.”
3. KLM
The language of this call-to-action (“50,000 Bonus Miles online offer”) is written in a way that gives visitors context even if they skim over the copy listed below it. The bottom line of text uses punctuation and uppercase letters to emphasize urgency. It’s effective because it’s both specific and action-oriented.
4. Duolingo
The copy of the call-to-action button here is so descriptive that visitors can move immediately into action, either getting started or continuing to use the app. This straightforward CTA tells you exactly what this app does and why you want to use it. Remember — sometimes being to the point is all you need to drive conversions.
5. Eventbrite
The text outside the call-to-action button here serves to create an incentive. The best time to find an event is now, so there’s absolutely no reason why you shouldn’t just go ahead and find one. While this app is best known for creating events online, this CTA shows that Eventbrite also invests in promoting events posted on the app, creating more reasons to use the platform.
6. American Red Cross
This is an inspirational CTA example. It starts by reminding each individual who visits the site of their potential impact with one phrase — “You Can Make a Difference.” Then, it outlines how a financial gift can help. This framework creates an experience that feels more inspiring and less transactional, while still supporting the goal of collecting donations.
7. AWS
In this example, the text above the call-to-action — “Start Building on AWS Today” — gives specific details about the action visitors will be taking if they click. It reveals the ‘how’ of “Get Started for Free” too, with detailed sections for builders and decision makers. This copy clearly sets expectations before conversion so visitors know exactly what they’ll get in return for their click.
8. GoTo
This CTA starts with “One solution. So many ways to stay connected.” It goes on to describe the value of their cloud phone system. Then GoTo uses CTA buttons to clarify exactly what visitors will get after their click(s): either “See Plans and Pricing” or “Get a Demo.” The lesson is simple, if your button text is short and simple, clarifying copy can give visitors an extra boost to click.
9. Fitbit
In this example, the CTA copy tackles the problem of decision overload. Some companies use a CTA to compare their products to a competitor, then offer their best product as the best choice. Instead, this CTA assumes that the issue isn’t whether to purchase from Fitbit, but which Fitbit product to buy.
The CTA copy calls out a problem in a friendly way — “Trouble choosing? We’ve got you covered.” Then, it offers an immediate solution — “Start the quiz.” While some customers have complicated problems, you can simplify by looking at your ideas from your customers’ perspective.
10. Turbo Tax
When a web page offers many different choices, you may need to display more than one CTA. Each CTA needs to be powerful by itself, conveying a compelling and targeted offer through both visuals and copy. In this example, the language of the calls-to-action here gives readers solid context around three distinct offers.
11. Secureworks
This call-to-action gives visitors enough information to take the next step without needing to give away much background information. This text is a teaser that tempts people to keep reading, making a subject that can sometimes seem boring (cybersecurity) more enticing.
12. On24
The main call-to-action in this example urges action. Then, the text above each follow-up CTA highlights details about each offer. This language offers clarity and sets expectations for the visitor, eliminating any guesswork.
13. Upwork
This CTA starts with a motivational message — “How work should work” — then shifts the focus to direct action. The CTA buttons offer two different ways to engage. First, a CTA that asks visitors to start using the platform for hiring. Next, a CTA for people who aren’t sure how to hire and may have a longer buyer journey before they start using the platform.
14. Citizen Group
Simple doesn’t mean boring. This example offers creative CTA copy that aligns with the voice of the organization. CTAs like “Building Citizen Brands,” “Connecting Through Culture,” and “Let the Work Speak” offer a clear idea of what visitors will find after clicking. At the same time, the tone and voice of each CTA feels unique to this brand and makes the act of clicking more exciting.
Check out this post for more clickable call-to-action examples.
How to Write CTA Copy That Converts
- Use active language.
- Make your message specific.
- Short and simple copy is best.
- Avoid cliches and trends.
- Focus on practical value.
- Connect your CTA to your other copy.
- Target a specific audience.
- Test your CTAs for results.
CTA copy is often the shortest copy on the page, so to some, it can be mystifying that it’s often the copy that takes the longest to write. A call-to-action is like a bumblebee, with its big body and tiny wings. It carries a heavy load with just a few carefully chosen words.
To create a CTA that makes the most of every blog, landing page, email, and button, check out these tips.
1. Use active language.
Using active voice puts the reader in the center of the action. It also helps cut down on wordiness. An example of active voice is, “Jack eats cherries to stay fit.”
In contrast, passive voice talks about action in a more roundabout way. For example, “The cherries were eaten by Jack for fitness.”
A writing tool like Hemingway Editor can help you test your copy for active voice.
2. Make your message specific.
CTA copy needs to be original, eye-catching, and drive action. That is a lot of work for a small number of words. So, to meet conversion goals with your CTAs, be specific.
Specific copy focuses on a single focused topic. Then, it uses language that makes it easy to visualize both the problem at hand and how the CTA offer can help.
If you’re not sure whether your language is specific enough, ask a few friends or colleagues to quickly scan your copy. If they all come up with the same meaning, chances are your CTA copy is specific enough. But if your proofreaders come back with different ideas about your offer and meaning, you probably want to rewrite your CTA.
3. Short and simple copy is best.
CTA copy should be easy to scan and understand. People tend to scan when they read online, and CTAs should draw their eye and be quick to take in.
Positive language with simple word choices can also help you create more effective CTAs. Check out this post for more tips on how to write clickable copy.
4. Avoid cliches and trends.
If you’re not sure what to write for your CTA it can be tempting to mimic what competitors are doing or to add a familiar cliche. It’s easy to understand why you’d do this, but it may impact your conversions.
Cliches are easy to remember because you’ve heard them so many times. Jumping on what competitors are doing might make readers think your business lacks creativity.
These approaches to writing copy may give your CTAs meanings that you don’t intend. They’re also something your reader has seen or heard before, so they’re likely to skim over and ignore your call to action.
Instead, use your CTA to tell an authentic story or make an interesting point. This will spark curiosity, and make your reader more likely to engage.
5. Focus on practical value.
Online readers are often searching to solve a problem. And the most effective CTAs make it quick and easy to see that you are offering a solution to that problem.
There are many ways to entice a reader to take a desired action. But being direct can be surprisingly effective. You can often get readers to do what you want them to do by offering a practical solution to a specific problem.
More resources:
6. Connect your CTA to your other copy.
Context is essential when you’re building trust with a customer. For example, say you’re at a dog show. If you’re selling dog food, you have a good chance of making a sale. But if you sell cat food, you may not have as much luck. You might even draw negative attention.
CTA copy needs to align with its context too. If you’re writing a landing page for a product, the action you want users to take needs to match the intention that brought that person to the page. Then the CTA copy you write needs to combine the content of the landing page with that offer.
To do this, use phrases and emotional words that match the two pieces of content that you’re connecting with your CTA. Then, edit your copy to emphasize why that connection is useful to your reader.
This post offers more dos and don’ts for CTA copy.
7. Target a specific audience.
You might have a broad target audience. But CTA copy needs to connect with that audience at a particular moment in their journey to drive conversions.
It’s important to know who you’re speaking to. Is it a new visitor to your site arriving from a referral page? Is it a current customer who’s looking for answers? Or a lead hoping to take the next step toward a purchase?
Take some time to look at your content and offer from a target user’s perspective, then write a CTA that will connect to them at the right moment.
8. Test your CTAs for results.
While you can jump into a new CTA and gauge your results by looking at your conversion data, there’s a less risky way to try out new calls to action.
The most popular way to test CTA copy is with A/B testing. You can test CTA performance on different landing pages, with unique designs, or test different versions of CTA copy.
This testing approach isolates one variable at a time so that you can see how the copy of your CTA is impacting performance. Then you can make changes to optimize your CTAs.
Write Copy That Inspires People to Take Action
When it works a CTA can transform your buyer journey, drive conversions, and fuel business growth. But a lackluster CTA can damage your brand reputation, product sales, and more.
CTA copy is how you connect your marketing and sales content to the value your business offers. Writing this copy is both a craft and an art. It takes practice, research, and hours of effort to put together just the right message.
Use the tips and examples in this post to develop your CTA know-how. Then, track your results to refine your skills and keep learning.
Editor’s note: This post was originally published in July 2012 and has been updated for comprehensiveness.
MARKETING
YouTube Ad Specs, Sizes, and Examples [2024 Update]
Introduction
With billions of users each month, YouTube is the world’s second largest search engine and top website for video content. This makes it a great place for advertising. To succeed, advertisers need to follow the correct YouTube ad specifications. These rules help your ad reach more viewers, increasing the chance of gaining new customers and boosting brand awareness.
Types of YouTube Ads
Video Ads
- Description: These play before, during, or after a YouTube video on computers or mobile devices.
- Types:
- In-stream ads: Can be skippable or non-skippable.
- Bumper ads: Non-skippable, short ads that play before, during, or after a video.
Display Ads
- Description: These appear in different spots on YouTube and usually use text or static images.
- Note: YouTube does not support display image ads directly on its app, but these can be targeted to YouTube.com through Google Display Network (GDN).
Companion Banners
- Description: Appears to the right of the YouTube player on desktop.
- Requirement: Must be purchased alongside In-stream ads, Bumper ads, or In-feed ads.
In-feed Ads
- Description: Resemble videos with images, headlines, and text. They link to a public or unlisted YouTube video.
Outstream Ads
- Description: Mobile-only video ads that play outside of YouTube, on websites and apps within the Google video partner network.
Masthead Ads
- Description: Premium, high-visibility banner ads displayed at the top of the YouTube homepage for both desktop and mobile users.
YouTube Ad Specs by Type
Skippable In-stream Video Ads
- Placement: Before, during, or after a YouTube video.
- Resolution:
- Horizontal: 1920 x 1080px
- Vertical: 1080 x 1920px
- Square: 1080 x 1080px
- Aspect Ratio:
- Horizontal: 16:9
- Vertical: 9:16
- Square: 1:1
- Length:
- Awareness: 15-20 seconds
- Consideration: 2-3 minutes
- Action: 15-20 seconds
Non-skippable In-stream Video Ads
- Description: Must be watched completely before the main video.
- Length: 15 seconds (or 20 seconds in certain markets).
- Resolution:
- Horizontal: 1920 x 1080px
- Vertical: 1080 x 1920px
- Square: 1080 x 1080px
- Aspect Ratio:
- Horizontal: 16:9
- Vertical: 9:16
- Square: 1:1
Bumper Ads
- Length: Maximum 6 seconds.
- File Format: MP4, Quicktime, AVI, ASF, Windows Media, or MPEG.
- Resolution:
- Horizontal: 640 x 360px
- Vertical: 480 x 360px
In-feed Ads
- Description: Show alongside YouTube content, like search results or the Home feed.
- Resolution:
- Horizontal: 1920 x 1080px
- Vertical: 1080 x 1920px
- Square: 1080 x 1080px
- Aspect Ratio:
- Horizontal: 16:9
- Square: 1:1
- Length:
- Awareness: 15-20 seconds
- Consideration: 2-3 minutes
- Headline/Description:
- Headline: Up to 2 lines, 40 characters per line
- Description: Up to 2 lines, 35 characters per line
Display Ads
- Description: Static images or animated media that appear on YouTube next to video suggestions, in search results, or on the homepage.
- Image Size: 300×60 pixels.
- File Type: GIF, JPG, PNG.
- File Size: Max 150KB.
- Max Animation Length: 30 seconds.
Outstream Ads
- Description: Mobile-only video ads that appear on websites and apps within the Google video partner network, not on YouTube itself.
- Logo Specs:
- Square: 1:1 (200 x 200px).
- File Type: JPG, GIF, PNG.
- Max Size: 200KB.
Masthead Ads
- Description: High-visibility ads at the top of the YouTube homepage.
- Resolution: 1920 x 1080 or higher.
- File Type: JPG or PNG (without transparency).
Conclusion
YouTube offers a variety of ad formats to reach audiences effectively in 2024. Whether you want to build brand awareness, drive conversions, or target specific demographics, YouTube provides a dynamic platform for your advertising needs. Always follow Google’s advertising policies and the technical ad specs to ensure your ads perform their best. Ready to start using YouTube ads? Contact us today to get started!
MARKETING
Why We Are Always ‘Clicking to Buy’, According to Psychologists
Amazon pillows.
MARKETING
A deeper dive into data, personalization and Copilots
Salesforce launched a collection of new, generative AI-related products at Connections in Chicago this week. They included new Einstein Copilots for marketers and merchants and Einstein Personalization.
To better understand, not only the potential impact of the new products, but the evolving Salesforce architecture, we sat down with Bobby Jania, CMO, Marketing Cloud.
Dig deeper: Salesforce piles on the Einstein Copilots
Salesforce’s evolving architecture
It’s hard to deny that Salesforce likes coming up with new names for platforms and products (what happened to Customer 360?) and this can sometimes make the observer wonder if something is brand new, or old but with a brand new name. In particular, what exactly is Einstein 1 and how is it related to Salesforce Data Cloud?
“Data Cloud is built on the Einstein 1 platform,” Jania explained. “The Einstein 1 platform is our entire Salesforce platform and that includes products like Sales Cloud, Service Cloud — that it includes the original idea of Salesforce not just being in the cloud, but being multi-tenancy.”
Data Cloud — not an acquisition, of course — was built natively on that platform. It was the first product built on Hyperforce, Salesforce’s new cloud infrastructure architecture. “Since Data Cloud was on what we now call the Einstein 1 platform from Day One, it has always natively connected to, and been able to read anything in Sales Cloud, Service Cloud [and so on]. On top of that, we can now bring in, not only structured but unstructured data.”
That’s a significant progression from the position, several years ago, when Salesforce had stitched together a platform around various acquisitions (ExactTarget, for example) that didn’t necessarily talk to each other.
“At times, what we would do is have a kind of behind-the-scenes flow where data from one product could be moved into another product,” said Jania, “but in many of those cases the data would then be in both, whereas now the data is in Data Cloud. Tableau will run natively off Data Cloud; Commerce Cloud, Service Cloud, Marketing Cloud — they’re all going to the same operational customer profile.” They’re not copying the data from Data Cloud, Jania confirmed.
Another thing to know is tit’s possible for Salesforce customers to import their own datasets into Data Cloud. “We wanted to create a federated data model,” said Jania. “If you’re using Snowflake, for example, we more or less virtually sit on your data lake. The value we add is that we will look at all your data and help you form these operational customer profiles.”
Let’s learn more about Einstein Copilot
“Copilot means that I have an assistant with me in the tool where I need to be working that contextually knows what I am trying to do and helps me at every step of the process,” Jania said.
For marketers, this might begin with a campaign brief developed with Copilot’s assistance, the identification of an audience based on the brief, and then the development of email or other content. “What’s really cool is the idea of Einstein Studio where our customers will create actions [for Copilot] that we hadn’t even thought about.”
Here’s a key insight (back to nomenclature). We reported on Copilot for markets, Copilot for merchants, Copilot for shoppers. It turns out, however, that there is just one Copilot, Einstein Copilot, and these are use cases. “There’s just one Copilot, we just add these for a little clarity; we’re going to talk about marketing use cases, about shoppers’ use cases. These are actions for the marketing use cases we built out of the box; you can build your own.”
It’s surely going to take a little time for marketers to learn to work easily with Copilot. “There’s always time for adoption,” Jania agreed. “What is directly connected with this is, this is my ninth Connections and this one has the most hands-on training that I’ve seen since 2014 — and a lot of that is getting people using Data Cloud, using these tools rather than just being given a demo.”
What’s new about Einstein Personalization
Salesforce Einstein has been around since 2016 and many of the use cases seem to have involved personalization in various forms. What’s new?
“Einstein Personalization is a real-time decision engine and it’s going to choose next-best-action, next-best-offer. What is new is that it’s a service now that runs natively on top of Data Cloud.” A lot of real-time decision engines need their own set of data that might actually be a subset of data. “Einstein Personalization is going to look holistically at a customer and recommend a next-best-action that could be natively surfaced in Service Cloud, Sales Cloud or Marketing Cloud.”
Finally, trust
One feature of the presentations at Connections was the reassurance that, although public LLMs like ChatGPT could be selected for application to customer data, none of that data would be retained by the LLMs. Is this just a matter of written agreements? No, not just that, said Jania.
“In the Einstein Trust Layer, all of the data, when it connects to an LLM, runs through our gateway. If there was a prompt that had personally identifiable information — a credit card number, an email address — at a mimum, all that is stripped out. The LLMs do not store the output; we store the output for auditing back in Salesforce. Any output that comes back through our gateway is logged in our system; it runs through a toxicity model; and only at the end do we put PII data back into the answer. There are real pieces beyond a handshake that this data is safe.”
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