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9 Visual Content Tips and Examples From Creative Brands and Experts

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9 Visual Content Tips and Examples From Creative Brands and Experts

Updated March 30, 2022

Visuals are essential to creating content that will help your business stand out and draw in an audience. Not only does imagery help make text-centric content more eye-catching, digestible, and memorable, but it can communicate compelling messages that speak volumes without any text.

Visual trends and creative platforms come and go in the blink of a smartphone camera’s eye. Take a fresh look at how your brand’s photos, videos, and graphics can do the talking. This collection of best-practice tips comes from some of the industry’s most creative and design-minded content experts. It also includes best-in-show examples to inspire you to put your brand’s vision on display.

Take a fresh look at your brand’s photos, videos, and graphics to get a better focus on your #VisualContent strategy, says @joderama via @CMIContent @corpv. Click To Tweet

1. Consider the story – not just the visuals

Visual storytelling isn’t just about the pictures. Visuals should enable a clear, consistent story from your brand. Even if each individual visual asset doesn’t tell an obvious story, your audience should be able to follow the narrative thread.

It’s a point CMI’s chief strategy advisor Robert Rose emphasizes in his detailed Marketing Makers lesson on the subject. His top-line advice: Think like a storyteller. Then plan your visual media to represent and relate the story across all your platforms.

Think like a storyteller, then plan your visuals to tell the story across platforms, says @Robert_Rose via @joderama @CMIContent @corpv. Click To Tweet

It’s a lesson executed skillfully by the mindfulness app Calm. Whether viewing their ads in your Instagram Stories feed or scrolling the daily affirmations and meditations posted to its profile page, the cool blue color palette and serene background scenery create visual reinforcement of the brand’s overarching story of enabling people to find balance in their lives.

2. Align the visual story with your content marketing strategy

Posting a photo or video online and waiting for the business offers to start rolling in is not a strategy. Neither is hinging your visual content success on creating the next viral phenomenon. Like any content marketing format, you need a compelling rationale for visual storytelling and a clear plan for turning views into meaningful marketing results.

Posting a photo or video online and waiting for the business offers to start rolling in is not a strategy, says @joderama via @CMIContent @corpv. Click To Tweet

Before your creative team sketches any ideas, make sure they answer these questions:

  • What are we trying to accomplish with our visual content?
  • Who are our audience members? What kinds of content experiences interest them?
  • What problems does our organization solve?
  • What is our clearly defined vision of what makes our brand unique? How can we communicate those messages in a compelling and visually consistent way?
  • What metrics will we use to measure success? For which terms should this image appear in search engine results?

To ensure your visual vision aligns with your marketing purpose, let audience preferences – not your gut feelings – guide the selection of themes, topics, and approaches.

For example, a current rule of thumb dictates videos should run between 30 seconds and six minutes. However, video pro Andrew Davis rarely creates videos less than seven minutes.

Why does he buck convention? It’s what his audience wants, according to his metrics. As Andrew explains, “The real core of my audience doesn’t want a superficial marketing tip and trick because they can get a million of those elsewhere online. I’m trying to help people think strategically about the marketing they’re doing and how to deliver a better customer experience. To me, that [requires lengthier videos].”
Don’t just follow best practices on #video length. Figure out what your audience responds best to, says @DrewDavisHere via @joderama @CMIContent @corpv. Click To Tweet

To find audience insights to guide your creative decision-making, Andrew suggests tracking:

  • Audience retention rates: Compare the retention rates for each video. For example, one of his popular videos showed a 50% retention rate – half who viewed the video watched until the end. When videos fail to meet that retention rate, he does a deeper dive into their creative and technical details – length, topic, title, and tags – to discern what didn’t work well.
  • Subscriber responses: Track direct replies to those who subscribe to your content. Andrew includes links to his videos in Loyalty Loop, a weekly email newsletter. “Lots of people click, open, and watch it, but the people who respond – especially when it’s about something that really hit a chord – help me understand what’s working because it tells me what they’re liking, what’s challenging them, and what are they learning,” he says.
  • Comments: Read responses posted below the videos. Andrew mines the comments viewers leave on the YouTube page and below his LinkedIn posts where he shares the link.

TIP: If you’d like more guidance on building a strategic framework to support all your content efforts, this three-step content marketing strategy tutorial can help.


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3. Ensure images reflect and represent your whole audience

Images might speak a thousand words, but those words do not necessarily convey the same message to everyone – especially those who aren’t represented authentically in your brand’s visual stories.

African-American Marketing Association founder Michelle Ngome implores marketers to consider diversity in their content creation. “What kinds of content are you sharing on Instagram, Facebook, LinkedIn company pages, and Twitter? What do your messaging and images look like? Is there a healthy balance of perspectives shared in [your] choices of topics and the [faces and voices behind] your messages?… Does it prioritize the experiences of some groups over others?” Michelle asks.

A lot of organizations are diverse but are they inclusive, asks @MichelleNgome via @joderama @CMIContent @corpv. Click To Tweet

Michelle points to Rihanna’s lingerie brand Savage X Fenty as a shining example. She credits the brand’s broadly inclusive visualization model as a key reason it reached a $1 billion valuation just two years after launching. You can see evidence of that in a Valentine’s Day post shared on Instagram and Facebook emphasizing that sexy isn’t based on age, skin color, or sexual preference.

Keep in mind: Diversity doesn’t need to be the focal point of a visual story for it to play a key role. In fact, normalizing the representation of diverse communities as part and parcel of your creative process means you won’t have to think about it on an asset-by-asset basis. It will happen organically. That’s a goal GLAAD, Getty Images, and Ceros are working to further with their collaborative initiative Seeing is Believing.

A Getty Images’ Visual GPS 2021 Study found countries with greater representation of the LGBTQ+ community in their media and advertising exhibit less discrimination and less bias. The resulting partnership was forged to “elevate diverse narratives that can alter perceptions, evoke empathy, and build community.” The effort included a calendar of LGBTQ+ celebration days and a gated Visual Storytelling Guidebook to inspire increased inclusion and thoughtful portrayals of the LGBTQ+ community. Getty also compiled special collections of stock images emphasizing intersectionality and authenticity over the narrow, stereotypical depictions commonly seen in media.

4. Use your fans’ content – or let them do the work for you

Consumers love to snap pictures and share selfie videos with their friends. Instead of interrupting their experience with product shots and promotional pitches, why not include their creative work in your content marketing?

In a recent Teen Vogue article, Abercrombie & Fitch explains how it turned to the TikTok community for help shedding its early 2000s “preppy surfer” look. While the company ran sponsored ads and partner posts on the platform, much of the credit for its successful refresh is owed to the Gen Z consumers who posted their own videos tagged with #AbercrombieHaul and #AbercrombieStyle.

For example, Teen Vogue points to Andy Lobos’ TikTok video about Abercrombie’s logo-less hoodies, which earned over 1 million views. Once an Abercrombie product goes viral on TikTok, it typically sells out on the site.

@andy_lobosReply to @gunnawut surprisingly there is no logos on this just a good blank hoodie #fyp #abercrombie♬ original sound – led

5. Stay on brand

Whether fans are involved in your imagery or not, take steps to maintain your brand’s visual identity, including the use of corporate colors and logos. Ideally, all your content assets feature a consistent visual design – one that viewers instantly recognize no matter where the content appears or who creates it.

For example, Planters decided to sit out the 2021 Super Bowl ad frenzy in favor of a cause-based play to promote “little acts of extraordinary substance that make the world a better place.” But despite benching its ad, the brand didn’t bench its signature colors or its resurrected mascot in its videos and social media posts about the campaign:

When creating branded assets, consider how target distribution platforms might render them. The specs might not be the same across the board. If you don’t pay close attention, the hard work to create a shareable image can be fruitless as the image gets mixed up or mangled that masks your brand’s value.

For example, embedded links can be problematic if not used appropriately. Visual content strategy expert (and avowed comics geek) Buddy Scalera says a platform’s native tools might pick a less-preferred image from the content to display as the thumbnail or preview, or they might crop it in a way that robs some of its resonance and branding elements. As a workaround, he suggests using Open Graph tags – a piece of code that gives you greater control of the visual experience you’re trying to create.

Content marketers should wrest control of their visuals from @Microsoft, @Google, @Facebook, says @BuddyScalera via @joderama @CMIContent @corpv. Click To Tweet

TIP: Don’t forget to add your logo to original images and tag them with relevant keywords, categories, hashtags, and metadata. This helps your fans find your content even when shared in unfamiliar contexts.

HANDPICKED RELATED CONTENT: 9 Steps to Optimize Images for SEO

6. Tailor visuals to the delivery platform

You also need to consider each sharing environment to determine how well the visuals fit the conversational context and audience preferences. Of course, with the right insights, your visuals can find an audience in places you wouldn’t expect to be a good fit.

For example, the Instagram audience might not seem like an obvious fit for the long-form literature at The New York Public Library. But its content team translated a series of text-heavy content into snackable visual segments that deserve a special place on its shelves of great works.

Insta Novels visualizes five iconic novels as Instagram Stories. Each edition includes the full text along with illustrations and an animated intro. It even includes a place to pause on every frame for those who aren’t skilled at reading in the platform’s 15-second increments. These visualized novels gained more than 300,000 views and added more than 140,000 followers to the library’s Instagram account.

Image source

[email protected] reinvented five classics novels – without changing a word – on #Instagram. They gained 140,000 followers, says @Everypixelcom via @CMIContent @corpv. Click To Tweet

HANDPICKED RELATED CONTENT:

7. Don’t be afraid to get emotional

Some of the most memorable visual experiences tap into the power of emotion. Need proof? I challenge you to watch this emotionally charged video from Oreo and not get a little misty-eyed at the display of fatherly love and acceptance:

All Animals – the flagship magazine of the Humane Society of the United States – also aims for the heart with its visual content. For a feature story on the Black Beauty Ranch, a sanctuary for wild animals and farm stock that have been abused, injured, or abandoned, the editorial team used photos of the animals looking directly at the camera to create a powerful connection with viewers. In its article about fur farms, the faces of the caged animals get across the organization’s message without viewers having to read a word.

This level of deliberate planning also helped the U.S. Humane Society catch the eyes of the 2021 Content Marketing Award judges, which recognized All Animals as a finalist in the Best Feature Design and Best Use of Photography categories and the winner for Best Nonprofit Publication.

Famed photographer Pete Souza captured plenty of posed snapshots while documenting the presidencies of Barack Obama and Ronald Reagan. Yet, in his keynote address at Content Marketing World 2021, Pete shared his most enduring images that say something essential about the person behind the institution.

He included many of those photographs in his two best-selling books, Obama: An Intimate Portrait and Shade: A Tale of Two Presidencies. “The way [Obama] interacted with other people showed what he was like as a human being,” Pete told the crowd.

President Barack Obama greets children at a day care facility adjacent to daughter Sasha's school in Bethesda, Md., following her 4th grade closing ceremony, June 9, 2011.

Image source

8. Repurpose information and insights as visuals

A stock-image service can be a viable alternative when cutting-edge equipment (and the talent to operate it) is out of your price range. The key? Put your brand’s spin on the images before you publish them.

You also can “skin” your brand’s content without going the stock route, many of which might offer a stronger balance between cost-effectiveness and audience impact.

For example, in a content partnership with Quartz, Deloitte Global enlisted its creative services studio to help turn its lead-gen white paper on the millennial work experience into a highly immersive interactive version anchored by vibrant full-screen illustrations.

The cast of characters for The Resilient Generation was established with a drawing of an apartment and its inhabitants. Then, artist Paige Vickers created lush, individual scenes with whimsical details. She depicted three typical young professionals at home mid-pandemic — working next to a roommate, taking a mental health break with the dog, and preparing for a climate protest.

The original artwork might have been more expensive than stock art, but the investment paid off. A week after launch, Deloitte’s page visits grew approximately 964%, and white paper downloads increased 33%. It was also a hit with the 2021 Content Marketing Award judges, too, capturing the win for Best Use of Illustration.

9. Follow the patterns of effective design

A wealth of DIY design tools online and on social media gives almost anyone the ability to produce visual content. However, those tools still require some design chops to create clear, compelling, and readable images and videos.

That process can be simplified with design templates. That was the idea behind a holiday email campaign from Adobe Creative. It offered its newsletter subscribers intriguing ugly Christmas sweaters Photoshop templates. Customers could turn their favorite images into a virtual sweater pattern with just a few clicks.

Image showing Adobe ugly sweater Photoshop action turning half of a reindeer image into an ugly sweater-style pattern.

Adobe’s newsletters also featured templates for cozy winter cards, as well as non-holiday options like how to make a risograph-style print in Photoshop.

Adobe risograph-style print template gif

Sharing visual content that helped Adobe’s audience create their own was a smart marketing play. It got creators to experiment with Photoshop’s tools and features while providing step-by-step instructions and delivering a free holiday gift of surprise and delight.

Audiences love free things – templates, tools, and images make great #content and great #email subscriber gifts. See examples from the @AdobeCreate newsletter via @joderama @CMIContent @corpv Click To Tweet

Of course, when working with templates isn’t a viable option, your best bet is to default to the basic principles of good design. Here are a few to keep in mind:

  • Give your imagery room to breathe: Failing to leave enough white space between visuals can make a page cluttered and hard to follow. Remove images that don’t add to the visual conversation and expand the space between unrelated elements to clarify page structure.
  • Don’t get color-blindsided: Stay true to your branding guidelines, including color preferences. But don’t get so caught up in executing this priority that you overlook whether those colors will work well together online. Pick one color to use as a base, then find complementary colors with an online color-wheel tool.
  • Speed up your page loads: Visual experiences are slowed when images aren’t properly sized and compressed. Use tools (like this simple one from Google) to check how quickly images load. If it’s too long, adjust for consumption on different platforms and devices, including mobile.
  • Make good typography decisions: Not only is choosing the proper font size, weight, and spacing critical to readability, but poor typography decisions can conflict with crafting understandable and memorable messages.

TIP: Don’t forget to get your visuals shared as far and wide as all your other assets. Influencers can be instrumental to this goal, especially on social media. Make it easy for them by offering multiple options – such as tagging them on social media or providing direct access to the raw files for download.

HANDPICKED RELATED CONTENT: 3 Graphic Design Tips for Non-Designers

How do you visualize your brand’s story?

Of course, these ideas are just the tip of the iceberg. You’ll find more image-centric inspiration in CMI’s content hub on the subject. We also would love to hear how other businesses are painting pictures of marketing success. Tell us about your favorites in the comments. 

All tools mentioned in the article are identified by the author. If you have a tool to suggest, please feel free to add it in the comments.

Want more content marketing tips, insights, and examples? Subscribe to workday or weekly emails from CMI.

Cover image by Joseph Kalinowski/Content Marketing Institute




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How to optimize your online forms and checkouts

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How to optimize your online forms and checkouts



Forms are probably the most important part of your customer journey. They are the final step where the user entrusts you with their precious personal information in exchange for the goods or services you’ve promised.

And yet, too many companies spend minimal time on making sure their form experience is a good one for their users. They don’t use data to establish where the UX problems are on their forms, and they don’t run form-specific experiments to determine how to improve their conversion rate. As a result, too many forms are unnecessarily driving potential customers away, burning potential revenue and leads that could have been converted if they had only spent a little time and effort on optimization. Two-thirds of people who start a form don’t go on to complete it, meaning that a lot of money is being left on the table.

This article contains some of our top tips to help optimize your forms + checkouts with the goal of improving their conversion rate and delivering more customers and leads.

Use data to identify your problem fields

While user testing and session replay tools are useful in identifying possible form issues, you should also be using a specialist form analytics tool, as this will allow you to quantify the scale of the problem – where are most people dropping out – and prioritize improvements accordingly. A good form analytics tool will have advanced insights that will help work out what the problem is as well, giving you a head start on creating hypotheses for testing.

A/B test your forms

We’ve already mentioned how important it is to nurture your forms like any other part of your website. This also applies to experimentation. Your A/B testing tool such as Optimizely should allow you to easily put together a test to see if your hypothesis will improve your conversion rate. If there is also an integration with your form analytics tool you should then be able to push the test variants into it for further analysis.

Your analytics data and user testing should guide your test hypothesis, but some aspects you may want to look at are:

  • Changing the error validation timing (to trigger upon input rather than submission)
  • Breaking the form into multiple steps rather than a single page
  • Removing or simplifying problem fields
  • Manage user expectations by adding a progress bar and telling them how long the form will take upfront
  • Removing links to external sites so they are not distracted
  • Re-wording your error messages to make them more helpful

Focus on user behavior after a failed submission

Potential customers who work their way through their form, inputting their personal information, before clicking on the final ‘Submit’ button are your most valuable. They’ve committed time and effort to your form; they want what you are offering. If they click that button but can’t successfully complete the form, something has gone wrong, and you will be losing conversions that you could have made.

Fortunately, there are ways to use your form data to determine what has gone wrong so you can improve the issue.

Firstly, you should look at your error message data for this particular audience. Which messages are shown when they click ‘Submit? What do they do then? Do they immediately abandon, or do they try to fix the issue?

If you don’t have error message tracking (or even if you do), it is worth looking at a Sankey behavior flow for your user’s path after a failed submission. This audience will click the button then generally jump back to the field they are having a problem with. They’ll try to fix it, unsuccessfully, then perhaps bounce back and forth between the problem field a couple of times before abandoning in frustration. By looking at the flow data, you can determine the most problematic fields and focus your attention there.

Microcopy can make the checkout experience less stressful

If a user is confused, it makes their form/checkout experience much less smooth than it otherwise could be. Using microcopy – small pieces of explanatory information – can help reduce anxiety and make it more likely that they will complete the form.

Some good uses of microcopy on your forms could be:

  • Managing user expectations. Explain what information they need to enter in the form so they can have it on hand. For example, if they are going to need their driver’s licence, then tell them so.
  • Explain fields. Checkouts often ask for multiple addresses. Think “Current Address”, “Home Address” and “Delivery Address”. It’s always useful to make it clear exactly what you mean by these so there is no confusion.
  • Field conditions. If you have strict stipulations on password creation, make sure you tell the user. Don’t wait until they have submitted to tell them you need special characters, capital letters, etc.
  • You can often nudge the user in a certain direction with a well-placed line of copy.
  • Users are reluctant to give you personal information, so explaining why you need it and what you are going to do with it is a good idea.

A good example of reassuring microcopy

Be careful with discount codes

What is the first thing a customer does if they are presented with a discount code box on an ecommerce checkout? That’s right, they open a new browser tab and go searching for vouchers. Some of them never come back. If you are using discount codes, you could be driving customers away instead of converting them. Some studies show that users without a code are put off purchasing when they see the discount code box.

Fortunately, there are ways that you can continue to offer discount codes while mitigating the FOMO that users without one feel:

  • Use pre-discounted links. If you are offering a user a specific discount, email a link rather than giving them a code, which will only end up on a discount aggregator site.
  • Hide the coupon field. Make the user actively open the coupon box rather than presenting them with it smack in the middle of the flow.
  • Host your own offers. Let every user see all the offers that are live so they can be sure that they are not missing out.
  • Change the language. Follow Amazon’s lead and combine the Gift Card & Promotional Codes together to make it less obvious.

An example from Amazon on how to make the discount code field less prominent

Get error messages right

Error messages don’t have to be bad UX. If done right, they can help guide users through your form and get them to commit.

How do you make your error messages useful?

  • Be clear that they are errors. Make the messages standout from the form – there is a reason they are always in red.
  • Be helpful. Explain exactly what the issue is and tell the user how to fix it. Don’t be ambiguous.

Don’t do this!

  • Display the error next to the offending field. Don’t make the user have to jump back to the top of the form to find out what is wrong.
  • Use microcopy. As noted before, if you explain what they need to do early, they users are less likely to make mistakes.

Segment your data by user groups

Once you’ve identified an issue, you’ll want to check whether it affects all your users or just a specific group. Use your analytics tools to break down the audience and analyze this. Some of the segmentations you might want to look at are:

  • Device type. Do desktop and mobile users behave differently?
  • Operating system. Is there a problem with how a particular OS renders your form?
  • New vs. returning. Are returning users more or less likely to convert than first timers?
  • Do different product buyers have contrasting expectations of the checkout?
  • Traffic source. Do organic sources deliver users with higher intent than paid ones?

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About the author

Alun Lucas is the Managing Director of Zuko Analytics. Zuko is an Optimizely partner that provides form optimization software that can identify when, where and why users are abandoning webforms and help get more customers successfully completing your forms.


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3 Smart Bidding Strategies To Help You Get the Most Out of Your Google Ads

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3 Smart Bidding Strategies To Help You Get the Most Out of Your Google Ads

Now that we’ve officially settled into the new year, it’s important to reiterate that among the most effective ways to promote your business are Google Ads. Not only do Google Ads increase your brand visibility, but they also make it easier for you to sell your services and products while generating more traffic to your website.

The thing about Google Ads, though, is that setting up (and running) a Google Ads campaign isn’t easy – in fact, it’s pretty beginner-unfriendly and time-consuming. And yet, statistically speaking, no platform does what Google Ads can do when it comes to audience engagement and outreach. Therefore, it will be beneficial to learn about and adopt some smart bidding strategies that can help you get the most out of your Google Ads.

To that end, let’s check out a few different bidding strategies you can put behind your Google Ads campaigns, how these strategies can maximize the results of your Google Ads, and the biggest benefits of each strategy.

Smart bidding in Google Ads: what does it mean, anyway?

Before we cover the bidding strategies that can get the most out of your Google Ads, let’s define what smart bidding means. Basically, it lets Google Ads optimize your bids for you. That doesn’t mean that Google replaces you when you leverage smart bidding, but it does let you free up time otherwise spent on keeping track of the when, how, and how much when bidding on keywords.

The bidding market is simply too big – and changing too rapidly – for any one person to keep constant tabs on it. There are more than 5.5 billion searches that Google handles every day, and most of those searches are subject to behind-the-scenes auctions that determine which ads display based on certain searches, all in a particular order.

That’s where smart bidding strategies come in: they’re a type of automated bidding strategy to generate more conversions and bring in more money, increasing your profits and cash flow. Smart bidding is your way of letting Google Ads know what your goals are (a greater number of conversions, a goal cost per conversion, more revenue, or a better ROAS), after which Google checks what it’s got on file for your current conversion data and then applies that data to the signals it gets from its auctions.

Types of smart bidding strategies

Now that you know what smart bidding in Google Ads is and why it’s important, let’s cover the best smart bidding strategies you can use to your advantage.

Maximize your conversions

The goal of this strategy is pretty straightforward: maximize your conversions and get the most out of your budget’s allocation toward said conversions. Your conversions, be they a form submission, a customer transaction, or a simple phone call, are something valuable that you want to track and, of course, maximize.

The bottom line here is simply generating the greatest possible number of conversions for your budget. This strategy can potentially become costly, so remember to keep an eye on your cost-per-click and how well your spending is staying inside your budget.

If you want to be extra vigilant about keeping conversion costs in a comfy range, you can define a CPA goal for your maximize conversions strategy (assuming you’ve got this feature available).

Target cost per acquisition

The purpose behind this strategy is to meet or surpass your cost-per-acquisition objective that’s tied to your daily budget. When it comes to this strategy, it’s important to determine what your cost-per-acquisition goal is for the strategy you’re pursuing.

In most cases, your target cost per acquisition goal will be similar to the 30-day average you’ve set for your Google Ads campaign. Even if this isn’t going to be your end-all-be-all CPA goal, you’ll want to use this as a starting point.

You’ll have lots of success by simply leveraging target cost per acquisition on a campaign-by-campaign basis, but you can take this one step further by creating a single tCPA bid strategy that you share between every single one of your campaigns. This makes the most sense when running campaigns with identical CPA objectives. That’s because you’ll be engaging with a bidding strategy that’s fortified with a lot of aggregate data from which Google’s algorithm can draw, subsequently endowing all of your campaigns with some much-needed experience.

Maximize clicks

As its name implies, this strategy centers around ad optimization to gain as many clicks as possible based on your budget. We recommend using the maximize clicks strategy if you’re trying to drive more traffic to your website. The best part? Getting this strategy off the ground is about as easy as it gets.

All you need to do to get started with maximizing clicks is settle on a maximum cost-per-click that you then earmark. Once that’s done, you can decide how much money you want to shell out every time you pay for a bid. You don’t actually even need to specify an amount per bid since Google will modify your bids for you to maximize your clicks automatically.

Picture this: you’ve got a website you’re running and want to drive more traffic to it. You decide to set your maximum bid per click at $2.5. Google looks at your ad, adjusts it to $3, and automatically starts driving more clicks per ad (and more traffic to your site), all without ever going over the budget you set for your Google Ads campaign.

Conclusion

If you’ve been using manual bidding until now, you probably can’t help but admit that you spend way too much time wrangling with it. There are plenty of other things you’d rather be – and should be – spending your time on. Plus, bids change so quickly that trying to keep up with them manually isn’t even worth it anymore.

Thankfully, you’ve now got a better grasp on automated and smart bidding after having read through this article, and you’re aware of some important options you have when it comes to strategies for automated bidding. Now’s a good time to explore even more Google Ads bidding strategies and see which ones make the most sense when it comes to your unique and long-term business objectives. Settle on a strategy and then give it a whirl – you’ll only know whether a strategy is right for you after you’ve tested it time and time again. Good luck!

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Is Twitter Still a Thing for Content Marketers in 2023?

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Is Twitter Still a Thing for Content Marketers in 2023?

The world survived the first three months of Elon Musk’s Twitter takeover.

But what are marketers doing now? Did your brand follow the shift Dennis Shiao made for his personal brand? As he recently shared, he switched his primary platform from Twitter to LinkedIn after the 2022 ownership change. (He still uses Twitter but posts less frequently.)

Are those brands that altered their strategy after the new ownership maintaining that plan? What impact do Twitter’s service changes (think Twitter Blue subscriptions) have?

We took those questions to the marketing community. No big surprise? Most still use Twitter. But from there, their responses vary from doing nothing to moving away from the platform.

Lowest points

At the beginning of the Elon era, more than 500 big-name advertisers stopped buying from the platform. Some (like Amazon and Apple) resumed their buys before the end of 2022. Brand accounts’ organic activity seems similar.

In November, Emplifi research found a 26% dip in organic posting behavior by U.S. and Canadian brands the week following a significant spike in the negative sentiment of an Elon tweet. But that drop in posting wasn’t a one-time thing.

Kyle Wong, chief strategy officer at Emplifi, shares a longer analysis of well-known fast-food brands. When comparing December 2021 to December 2022 activity, the brands posted 74% less, and December was the least active month of 2022.

Fast-food brands posted 74% less on @Twitter in December 2022 than they did in December 2021, according to @emplifi_io analysis via @AnnGynn @CMIContent. Click To Tweet

When Emplifi analyzed brand accounts across industries (2,330 from U.S. and Canada and 6,991 elsewhere in the world), their weekly Twitter activity also fell to low points in November and December. But by the end of the year, their activity was inching up.

“While the percentage of brands posting weekly is on the rise once again, the number is still lower than the consistent posting seen in earlier months,” Kyle says.

Quiet-quitting Twitter

Lacey Reichwald, marketing manager at Aha Media Group, says the company has been quiet-quitting Twitter for two months, simply monitoring and posting the occasional link. “It seems like the turmoil has settled down, but the overall impact of Twitter for brands has not recovered,” she says.

@ahamediagroup quietly quit @Twitter for two months and saw their follower count go up, says Lacey Reichwald via @AnnGynn @CMIContent. Click To Tweet

She points to their firm’s experience as a potential explanation. Though they haven’t been posting, their follower count has gone up, and many of those new follower accounts don’t seem relevant to their topic or botty. At the same time, Aha Media saw engagement and follows from active accounts in the customer segment drop.

Blue bonus

One change at Twitter has piqued some brands’ interest in the platform, says Dan Gray, CEO of Vendry, a platform for helping companies find agency partners to help them scale.

“Now that getting a blue checkmark is as easy as paying a monthly fee, brands are seeing this as an opportunity to build thought leadership quickly,” he says.

Though it remains to be seen if that strategy is viable in the long term, some companies, particularly those in the SaaS and tech space, are reallocating resources to energize their previously dormant accounts.

Automatic verification for @TwitterBlue subscribers led some brands to renew their interest in the platform, says Dan Gray of Vendry via @AnnGynn @CMIContent. Click To Tweet

These reenergized accounts also are seeing an increase in followers, though Dan says it’s difficult to tell if it’s an effect of the blue checkmark or their renewed emphasis on content. “Engagement is definitely up, and clients and agencies have both noted the algorithm seems to be favoring their content more,” he says.

New horizon

Faizan Fahim, marketing manager at Breeze, is focused on the future. They’re producing videos for small screens as part of their Twitter strategy. “We are guessing soon Elon Musk is going to turn Twitter into TikTok/YouTube to create more buzz,” he says. “We would get the first moving advantage in our niche.”

He’s not the only one who thinks video is Twitter’s next bet. Bradley Thompson, director of marketing at DigiHype Media and marketing professor at Conestoga College, thinks video content will be the next big thing. Until then, text remains king.

“The approach is the same, which is a focus on creating and sharing high-quality content relevant to the industry,” Bradley says. “Until Twitter comes out with drastically new features, then marketing and managing brands on Twitter will remain the same.

James Coulter, digital marketing director at Sole Strategies, says, “Twitter definitely still has a space in the game. The question is can they keep it, or will they be phased out in favor of a more reliable platform.”

Interestingly given the thoughts of Faizan and Bradley, James sees businesses turning to video as they limit their reliance on Twitter and diversify their social media platforms. They are now willing to invest in the resource-intensive format given the exploding popularity of TikTok, Instagram Reels, and other short-form video content.

“We’ve seen a really big push on getting vendors to help curate video content with the help of staff. Requesting so much media requires building a new (social media) infrastructure, but once the expectations and deliverables are in place, it quickly becomes engrained in the weekly workflow,” James says.

What now

“We are waiting to see what happens before making any strong decisions,” says Baruch Labunski, CEO at Rank Secure. But they aren’t sitting idly by. “We’ve moved a lot of our social media efforts to other platforms while some of these things iron themselves out.”

What is your brand doing with Twitter? Are you stepping up, stepping out, or standing still? I’d love to know. Please share in the comments.

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Cover image by Joseph Kalinowski/Content Marketing Institute



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