MARKETING
The Ultimate Google E-A-T Guide And Why it Matters to Your Business
Have your content and… EAT it? Right, it’s not a pun, we promise – EAT is a real thing when it comes to SEO and digital marketing. And although this concept has been around for nearly a decade now, it still has the power to puzzle even the most seasoned SEO expert.
So, what exactly is Google E-A-T, how do you apply it, and why is it so vital for your business? Let’s find all this out together in our guide.
What Does E-A-T Mean, Anyway?
Like many other concepts in digital marketing (think about SEO, for example), E-A-T is actually an acronym. It stands for Expertise, Authoritativeness, and Trustworthiness.
In a nutshell, it’s a series of guidelines that Google established back in 2018 in order to evaluate the quality of web pages. But what happened in 2018, exactly?
Let’s take a quick step back and introduce the concept of YMYL (Your Money, Your Life) pages, first. A YMYL site indicates a website that contains information that can, potentially, have an impact on the reader’s health, happiness, and financial well-being.
Because of this, Google crawls these pages in a much stricter, more rigorous way. In August 2018, Google released an algorithm update that ‘punished’ web pages that did not demonstrate a strong E-A-T, while rewarding those that did.
The result? Over 40% of the affected sites were healthcare, medical, and fitness pages, hence the name ‘Medic Update’.
Since then, it has become paramount to provide tangible E-A-T features in order for web pages to rank well, attract more views, and generate more leads and conversions. As you might have guessed by now, the core of E-A-T is content quality.
According to Google, these are the essential factors that prove a page’s overall quality:
- Page purpose.
- E-A-T- (expertise, authoritativeness, trustworthiness)
- Content quantity and quality.
- Reputation of the website and its creator.
Why Is E-A-T So Crucial for SEO?
The answer to this question is simpler than you might think. E-A-T is vital for SEO because it’s just another piece in the jigsaw puzzle of the online user experience. Over the years, Google has continued to reinforce the importance – centrality, even – of users when it comes to SERP and rankings.
By following E-A-T principles, web pages can further enhance the value they provide to their audience. With E-A-T, websites can establish credibility, reliability, and worth.
Because of this, you should create your SEO strategy by keeping a strong focus on E-A-T SEO.
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How To Boost Google E-A-T SEO
Now, how do you go about applying E-A-T SEO best practices to your own business website? We have prepared an essential guide right below.
1. Keep Your Contact Details Visible and Up-to-Date
It’s always good to start simple, so the first step you’ll want to take is ensuring that your website includes easy-to-find, accurate, and current contact details.
Not only will Google penalize you if you don’t include them, but nobody will be able to get in touch with you and potentially become a paying customer. This shows that you probably don’t care enough about your business or your audience.
2. Create Great Content to Build Relevant Backlinks
As we mentioned, content quality is king, when it comes to E-A-T. Creating original, informative, and compelling content without fluff or keyword stuffing is a no-brainer.
This type of content – posted in a regular fashion and, preferably, in long-form copy – will gradually earn you visibility and authority in your field, and lead other relevant, authoritative websites to provide you with valuable backlinks.
With backlinks, you can further boost your credibility and worth, and reposition yourself as a leader in your area. Just remember: before posting anything that contains links, always ensure that those links actually work.
If they don’t, take immediate action to fix any broken links, or your SEO will suffer.
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3. Update and Review Your Content Regularly
A website with captivating, creative, and convincing content is great. But what happens when that content is outdated, no longer relevant, or downright incorrect? Not so great anymore.
Let’s say, for example, that your logistics business has developed a new inventory tracking app. Surely, you’ll want to promote it through some exciting content, right?
Go for it. The more useful information you provide on anything new and innovative about your brand, the better your E-A-T scores on Google.
4. Earn Mentions from Trusted Websites
Backlinks are one way to reinforce authority, but they are not the only tool you have. For example, getting mentions from other trusted, authoritative, high-value sources can increase your E-A-T scores.
The plain and simple mention of your brand name, for example, is enough to give your business a boost. Of course, this needs to happen across a series of trusted websites, but anything on this list counts:
●Writing a guest post for a high-value website.
●Interviewing an industry leader.
●Appearing as a guest on a podcast (or hosting one).
●Speaking at an event (or hosting one).
●Teaming up with influencers.
●Sponsoring charity events, online challenges, or fundraisings.
5. Team Up With an Industry Leader
By now, you have probably guessed that the more you provide expert content, the better Google sees you. In particular, Google seems to be very fond of content that is written by a creator who has specific qualifications or credentials.
This, in fact, helps to show industry expertise, know-how, and credibility. Think about many healthcare websites, for example. Because they belong in the YMYL category, those that rank well (Healthline, WebMD, Verywell, and so on) often partner with medical professionals to write or review their content.
So, whatever sector your business operates in, try to link up with an industry expert with substantial knowledge of the subject matter if you want to boost your E-A-T scores. Ideally, this should be someone who has either worked in the field for a long time and has a way to demonstrate their achievements, or someone with a solid academic background.
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6. Verify and Show Off Credentials
Now that you have secured an industry expert to participate in writing some of your web content, how do you prove that they are truly credible and authoritative? Google wants you to provide their credentials, too.
First of all, it’s important that you check the person’s credentials yourself and figure out whether they are truthful and relevant. Then, remember to include a snippet about your contributor’s qualifications at the bottom of the article that they have written.
This can consist of just a few lines summarizing their career, studies, and achievements. You should also add any awards or recognitions they might have won, and provide any links to their own web pages and social media accounts.
7. Interact with Your Customers
Another excellent way to enhance your E-A-T is by communicating with your online audience. This can take many forms: from responding to customer reviews, both positive and negative ones, to answering questions and comments on blog posts.
You can also try to promote online reviews for your brand’s products or services by offering free samples in return. Doing so will help you engage and interact more meaningfully with your customers, and Google will reward you for that.
Remember that this customer-first mindset should be extended to your entire organization. While direct customer service might not be within the main finance department functions, for example, it’s still important to get your entire company on board.
The bottom line? If a customer raises a concern or complaint, you’ll need all hands on deck to try and resolve it ASAP. If they highlight how awesome your brand is, make sure someone from within your company is ready to acknowledge their feedback with an engaging, authentic response.
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8. Boost Authoritativeness with the Right Domain
Our last, but not least important, tip to boost your E-A-T score is all about domains. Choosing a trusted, verifiable, and secure domain for your website, in fact, helps to demonstrate, and increase, your authoritativeness.
For example, let’s imagine that you are an Australian business selling healthy, organic, plant-based snacks. Because your target audience is likely local, having an .au domain presence will instantly show that you cater to people in that region.
Many business owners who are about to launch their first website often wonder ‘How much does a domain name cost?’ Well, the answer is a bit more complex than one standard figure. Several factors determine the price of a domain name, but one thing is for sure.
Because of how important having a trusted domain name is when it comes to E-A-T, you don’t want to opt for ultra-cheap options. View it as an investment that will eventually get your business to thrive.
It’s also worth mentioning that you can often get a free email with custom domain. This can further reinforce the authoritativeness that you provide to both your audience and Google.
The Takeaway
When it comes to page views and rankings, quality is probably the single most crucial aspect. Google knows it, and that’s why it established a series of guidelines to determine a web page’s expertise, authoritativeness, and trustworthiness (E-A-T).
By incorporating E-A-T best practices into your overall SEO strategy, you will succeed at ranking higher, boosting traffic, and converting more leads into customers.
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MARKETING
YouTube Ad Specs, Sizes, and Examples [2024 Update]
Introduction
With billions of users each month, YouTube is the world’s second largest search engine and top website for video content. This makes it a great place for advertising. To succeed, advertisers need to follow the correct YouTube ad specifications. These rules help your ad reach more viewers, increasing the chance of gaining new customers and boosting brand awareness.
Types of YouTube Ads
Video Ads
- Description: These play before, during, or after a YouTube video on computers or mobile devices.
- Types:
- In-stream ads: Can be skippable or non-skippable.
- Bumper ads: Non-skippable, short ads that play before, during, or after a video.
Display Ads
- Description: These appear in different spots on YouTube and usually use text or static images.
- Note: YouTube does not support display image ads directly on its app, but these can be targeted to YouTube.com through Google Display Network (GDN).
Companion Banners
- Description: Appears to the right of the YouTube player on desktop.
- Requirement: Must be purchased alongside In-stream ads, Bumper ads, or In-feed ads.
In-feed Ads
- Description: Resemble videos with images, headlines, and text. They link to a public or unlisted YouTube video.
Outstream Ads
- Description: Mobile-only video ads that play outside of YouTube, on websites and apps within the Google video partner network.
Masthead Ads
- Description: Premium, high-visibility banner ads displayed at the top of the YouTube homepage for both desktop and mobile users.
YouTube Ad Specs by Type
Skippable In-stream Video Ads
- Placement: Before, during, or after a YouTube video.
- Resolution:
- Horizontal: 1920 x 1080px
- Vertical: 1080 x 1920px
- Square: 1080 x 1080px
- Aspect Ratio:
- Horizontal: 16:9
- Vertical: 9:16
- Square: 1:1
- Length:
- Awareness: 15-20 seconds
- Consideration: 2-3 minutes
- Action: 15-20 seconds
Non-skippable In-stream Video Ads
- Description: Must be watched completely before the main video.
- Length: 15 seconds (or 20 seconds in certain markets).
- Resolution:
- Horizontal: 1920 x 1080px
- Vertical: 1080 x 1920px
- Square: 1080 x 1080px
- Aspect Ratio:
- Horizontal: 16:9
- Vertical: 9:16
- Square: 1:1
Bumper Ads
- Length: Maximum 6 seconds.
- File Format: MP4, Quicktime, AVI, ASF, Windows Media, or MPEG.
- Resolution:
- Horizontal: 640 x 360px
- Vertical: 480 x 360px
In-feed Ads
- Description: Show alongside YouTube content, like search results or the Home feed.
- Resolution:
- Horizontal: 1920 x 1080px
- Vertical: 1080 x 1920px
- Square: 1080 x 1080px
- Aspect Ratio:
- Horizontal: 16:9
- Square: 1:1
- Length:
- Awareness: 15-20 seconds
- Consideration: 2-3 minutes
- Headline/Description:
- Headline: Up to 2 lines, 40 characters per line
- Description: Up to 2 lines, 35 characters per line
Display Ads
- Description: Static images or animated media that appear on YouTube next to video suggestions, in search results, or on the homepage.
- Image Size: 300×60 pixels.
- File Type: GIF, JPG, PNG.
- File Size: Max 150KB.
- Max Animation Length: 30 seconds.
Outstream Ads
- Description: Mobile-only video ads that appear on websites and apps within the Google video partner network, not on YouTube itself.
- Logo Specs:
- Square: 1:1 (200 x 200px).
- File Type: JPG, GIF, PNG.
- Max Size: 200KB.
Masthead Ads
- Description: High-visibility ads at the top of the YouTube homepage.
- Resolution: 1920 x 1080 or higher.
- File Type: JPG or PNG (without transparency).
Conclusion
YouTube offers a variety of ad formats to reach audiences effectively in 2024. Whether you want to build brand awareness, drive conversions, or target specific demographics, YouTube provides a dynamic platform for your advertising needs. Always follow Google’s advertising policies and the technical ad specs to ensure your ads perform their best. Ready to start using YouTube ads? Contact us today to get started!
MARKETING
Why We Are Always ‘Clicking to Buy’, According to Psychologists
Amazon pillows.
MARKETING
A deeper dive into data, personalization and Copilots
Salesforce launched a collection of new, generative AI-related products at Connections in Chicago this week. They included new Einstein Copilots for marketers and merchants and Einstein Personalization.
To better understand, not only the potential impact of the new products, but the evolving Salesforce architecture, we sat down with Bobby Jania, CMO, Marketing Cloud.
Dig deeper: Salesforce piles on the Einstein Copilots
Salesforce’s evolving architecture
It’s hard to deny that Salesforce likes coming up with new names for platforms and products (what happened to Customer 360?) and this can sometimes make the observer wonder if something is brand new, or old but with a brand new name. In particular, what exactly is Einstein 1 and how is it related to Salesforce Data Cloud?
“Data Cloud is built on the Einstein 1 platform,” Jania explained. “The Einstein 1 platform is our entire Salesforce platform and that includes products like Sales Cloud, Service Cloud — that it includes the original idea of Salesforce not just being in the cloud, but being multi-tenancy.”
Data Cloud — not an acquisition, of course — was built natively on that platform. It was the first product built on Hyperforce, Salesforce’s new cloud infrastructure architecture. “Since Data Cloud was on what we now call the Einstein 1 platform from Day One, it has always natively connected to, and been able to read anything in Sales Cloud, Service Cloud [and so on]. On top of that, we can now bring in, not only structured but unstructured data.”
That’s a significant progression from the position, several years ago, when Salesforce had stitched together a platform around various acquisitions (ExactTarget, for example) that didn’t necessarily talk to each other.
“At times, what we would do is have a kind of behind-the-scenes flow where data from one product could be moved into another product,” said Jania, “but in many of those cases the data would then be in both, whereas now the data is in Data Cloud. Tableau will run natively off Data Cloud; Commerce Cloud, Service Cloud, Marketing Cloud — they’re all going to the same operational customer profile.” They’re not copying the data from Data Cloud, Jania confirmed.
Another thing to know is tit’s possible for Salesforce customers to import their own datasets into Data Cloud. “We wanted to create a federated data model,” said Jania. “If you’re using Snowflake, for example, we more or less virtually sit on your data lake. The value we add is that we will look at all your data and help you form these operational customer profiles.”
Let’s learn more about Einstein Copilot
“Copilot means that I have an assistant with me in the tool where I need to be working that contextually knows what I am trying to do and helps me at every step of the process,” Jania said.
For marketers, this might begin with a campaign brief developed with Copilot’s assistance, the identification of an audience based on the brief, and then the development of email or other content. “What’s really cool is the idea of Einstein Studio where our customers will create actions [for Copilot] that we hadn’t even thought about.”
Here’s a key insight (back to nomenclature). We reported on Copilot for markets, Copilot for merchants, Copilot for shoppers. It turns out, however, that there is just one Copilot, Einstein Copilot, and these are use cases. “There’s just one Copilot, we just add these for a little clarity; we’re going to talk about marketing use cases, about shoppers’ use cases. These are actions for the marketing use cases we built out of the box; you can build your own.”
It’s surely going to take a little time for marketers to learn to work easily with Copilot. “There’s always time for adoption,” Jania agreed. “What is directly connected with this is, this is my ninth Connections and this one has the most hands-on training that I’ve seen since 2014 — and a lot of that is getting people using Data Cloud, using these tools rather than just being given a demo.”
What’s new about Einstein Personalization
Salesforce Einstein has been around since 2016 and many of the use cases seem to have involved personalization in various forms. What’s new?
“Einstein Personalization is a real-time decision engine and it’s going to choose next-best-action, next-best-offer. What is new is that it’s a service now that runs natively on top of Data Cloud.” A lot of real-time decision engines need their own set of data that might actually be a subset of data. “Einstein Personalization is going to look holistically at a customer and recommend a next-best-action that could be natively surfaced in Service Cloud, Sales Cloud or Marketing Cloud.”
Finally, trust
One feature of the presentations at Connections was the reassurance that, although public LLMs like ChatGPT could be selected for application to customer data, none of that data would be retained by the LLMs. Is this just a matter of written agreements? No, not just that, said Jania.
“In the Einstein Trust Layer, all of the data, when it connects to an LLM, runs through our gateway. If there was a prompt that had personally identifiable information — a credit card number, an email address — at a mimum, all that is stripped out. The LLMs do not store the output; we store the output for auditing back in Salesforce. Any output that comes back through our gateway is logged in our system; it runs through a toxicity model; and only at the end do we put PII data back into the answer. There are real pieces beyond a handshake that this data is safe.”
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