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Trends & Statistics for Marketers

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Trends & Statistics for Marketers

Gen Z is more than just the generation that brought us the return of low-rise jeans, Y2K fashion trends, and a disdain for the side-part. As digital natives who’ve grown up in a highly connected world, Gen Z’s approach to shopping is rewriting the rules of consumer engagement. In this post, we’ll take a look at the intricacies of their preferences, online behaviors, and the impact these insights have on shaping the future of marketing strategies.

Understanding how Gen Z navigates the shopping experience is essential for marketers. Let’s dive into a few top Gen Z stats to help you learn more about this new generation of buyers. 

 

Access Tinuiti’s latest study: From A to (Gen) Z for more information on this topic.

 

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Who is Gen Z? A Demographic Overview

 

Unlike generations before, Gen Z grew up in the world of smartphones and digital-first technology. From effortlessly shopping online for anything they need to making savvy purchase choices after a TikTok deep-dive, Gen Z is changing what it means to be a smart consumer in today’s world. Gen Z, often referred to as the post-Millennial generation, has never known a world without Internet, smartphones, and modern technology. They are diverse, educated, and have a strong purchasing power in today’s economy. But who are they exactly? Let’s take a quick look at their demographics. 

 

  • There are 68.6 million Gen Zers living in the United States (US Census)

 

 

  • Gen Zers are expected to account for 40% of consumers in the US (Business Insider)

 

  • Generation Z is the most racially and ethnically diverse age group in the US (Pew Research Center)

 

  • 74% of Gen Z students noted that they spend their spare time online (Gitnux

 

  • When it comes to YouTube, TikTok, Instagram, Snapchat and Facebook, 35% of teens say they are using at least one of them “almost constantly” (Pew Research Center

 

  • A large majority of teens have access to digital devices, such as smartphones (95%) and desktop or laptop computers (90%) (Pew Research Center)

 

The Online Shopping Habits of Gen Z

 

In the age of smartphones and social media, shopping has taken on a whole new dimension for Gen Z. Born into a world where technology is an extension of themselves, it’s no surprise that Gen Z has embraced online shopping and turned platforms like Instagram, TikTok, and Snapchat into virtual marketplaces. In fact, 32% of Gen Z consumers shop online at least once a day and 43% start product searches on TikTok (The Current). Let’s take a look at other trends we’re seeing in the world of Gen Z.

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Seamless Shopping at Their Fingertips

 

For Gen Z, convenience is the name of the game. With mobile devices always within arm’s reach, they’ve taken advantage of mobile payments and digital wallets to streamline their purchasing process. Whether it’s using Apple Pay, Cash App, or other options, checking a wallet or purse for cash or cards is a thing of the past.

 

  • 73.1% of Gen Z mobile wallet users utilized Apple Pay to complete an in-store purchase during one week (Tech Jury)

 

  • 53% of people use digital wallets more often than traditional payment methods (Forbes)

 

  • Venmo, Apple Pay, and Cash App are increasingly used by Gen Z, with one in three Gen Z’s having used these services for purchases last year (Simplicity)

 

  • Usage of Venmo (33%), Apple Pay (31%), Cash App (33%), and Paypal (30%) is similar among Gen Z (Simplicity)

 

Omnichannel Shopping

 

Gen Z doesn’t just stick to one platform or method when shopping. They’ve embraced omnichannel shopping like true pros. They might start their product research on Instagram, watch unboxing videos on YouTube, compare prices on various ecommerce websites, and then finally make the purchase using a mobile payment app as mentioned above.

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“Buy Now, Pay Later”

 

Buy Now, Pay Later (BNPL) services like Afterpay and Klarna allow consumers to split their payments into manageable installments, making big-ticket items more accessible. This approach resonates well with Gen Z’s financial sensibilities, giving them a degree of control over their spending.

 

  • Forty-eight percent of Gen Z consumers said they used BNPL for purchases from Oct. to Dec. 2022. Of those, 20% said they used a BNPL service more than three times (NCR)

 

Brand Loyalty

 

According to a recent Tinuiti Study, Gen Zers are frequent participants of loyalty programs, with at least ¾ of those studied across beauty, food and beverage, and OTC health surveys saying they’ve joined at least one loyalty program. 28% of Gen Zers said they had joined more loyalty programs to get special offers or discounts as a result of product price inflation, the highest of any generation.

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  • While in-store shopping still had its appeal, a significantly higher preference for hybrid buying methods was evident among millennials and Gen Z shoppers, registering at 30% and 36% respectively (Statista

 

  • When it comes to spending, Gen Z tends to prioritize their favorite brands, as 64% of them express a willingness to pay a premium for shopping with brands they hold loyalty towards (Insider Intelligence)  

 

Using Social Media for Product Research & Discovery

 

Rather than scouring the Internet for product information and reviews, Gen Z relies heavily on social media for product research and discovery. TikTok is the new place to start a search and according to our recent study, Gen Zers are naturally much more likely to use TikTok than older generations, with 64% of Gen Z daily internet users saying they use it at least monthly. 

 

Other findings from our study show:

 

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  • Greater use of TikTok has also instilled a greater sense of trust in the platform for Gen Zers, as 13% chose it as the social platform they most trust to protect online consumer privacy, compared to just 3% of Boomers (Tinuiti Gen Z Study)

 

  • Among beauty, food and beverage, and OTC health shoppers, more than ¾ of Gen Z respondents recalled buying a product in the last year based on the recommendation of an online influencer, far outpacing other generations (Tinuiti Gen Z Study)

 

Gen Z Values Sustainable Brands

 

Gen Z’s approach to shopping is focused on quality over quantity. This generation places a premium on products that offer genuine value and longevity. They are drawn to brands that align with their environmental and ethical values, and they seekout sustainable and socially responsible options that resonate with their views. 

 

  • 74% of Gen Z CPG shoppers across all three product categories studied said that the values and beliefs of CPG brands were at least moderately important to deciding which products to purchase, the highest share of any generation (Tinuiti Gen Z Study)

 

  • 54% of Gen Z will pay 10% more on a sustainable product, compared to 50% of millennials and just 23% of Baby Boomers (Forbes)

 

  • 75% of Gen Z consumers have said that sustainability is more important than brand name when making a purchasing decision (Sustainability Magazine)

 

Summarizing Gen Z’s Shopping Behavior

 

The youngest generation of adults has extreme buying power. They are looking for seamless shopping experiences, relevant ads, and brands that align with their values. 

Is your brand keeping up with their demands? More than ever, marketers need to understand what Gen Zers are looking for in today’s world. If you’d like more insight into Gen Z, contact us today or access Tinuiti’s latest study: From A to (Gen) Z for more information on this topic.

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Quiet Quitting vs. Setting Healthy Boundaries: Where’s The Line?

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Quiet Quitting vs. Setting Healthy Boundaries: Where's The Line?

In the summer of 2022, we first started hearing buzz around a new term: “Quiet quitting“.

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Microsoft unveils a new small language model

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Microsoft unveils a new small language model

Phi-3-Mini is the first in a family of small language models Microsoft plans to release over the coming weeks. Phi-3-Small and Phi-3-Medium are in the works. In contrast to large language models like OpenAI’s ChatGPT and Google’s Gemini, small language models are trained on much smaller datasets and are said to be much more affordable for users.

We are excited to introduce Phi-3, a family of open AI models developed by Microsoft. Phi-3 models are the most capable and cost-effective small language models (SLMs) available, outperforming models of the same size and next size up across a variety of language, reasoning, coding and math benchmarks.

Misha Bilenko Corporate Vice President, Microsoft GenAI

What are they for? For one thing, the reduced size of this language model may make it suitable to run locally, for example as an app on a smartphone. Something the size of ChatGPT lives in the cloud and requires an internet connection for access.

While ChatGPT is said to have over a trillion parameters, Phi-3-Mini has only 3.8 billion. Sanjeev Bora, who works with genAI in the healthcare space, writes: “The number of parameters in a model usually dictates its size and complexity. Larger models with more parameters are generally more capable but come at the cost of increased computational requirements. The choice of size often depends on the specific problem being addressed.”

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Phi-3-Mini was trained on a relatively small dataset of 3.3 trillion tokens — instances of human language expressed numerically. But that’s still a lot of tokens.

Why we care. While it is generally reported, and confirmed by Microsoft, that these SLMs will be much more affordable than the big LLMs, it’s hard to find exact details on the pricing. Nevertheless, taking the promise at face-value, one can imagine a democratization of genAI, making it available to very small businesses and sole proprietors.

We need to see what these models can do in practice, but it’s plausible that use cases like writing a marketing newsletter, coming up with email subject lines or drafting social media posts just don’t require the gigantic power of a LLM.



Dig deeper: How a non-profit farmers market is leveraging AI

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Navigating the Video Marketing Maze: Short-Form vs. Long-Form

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Navigating the Video Marketing Maze: Short-Form vs. Long-Form

Navigating the Video Marketing Maze Short Form vs Long Form

Are you torn between using long-form or short-form videos for your small business marketing campaign? Well, you are not alone. Despite 89% of consumers wanting to see more brand videos, there is no one-size-fits-all answer about the ideal video length.

However, this should not deter you from creating an effective video strategy. In 2023, people watched an average of 17 videos per day, highlighting the influence of video content in today’s digital landscape.

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Both short-form and long-form videos offer unique advantages and come with their set of challenges. Join me as I uncover the benefits and limitations of each video format to help you make informed marketing decisions.

What are Short-Form Videos?

Short videos typically range from 30 seconds to less than 10 minutes long. They are popular on social media platforms like TikTok, Instagram, Snapchat, and YouTube.

Short-form videos deliver brief yet engaging messages that quickly capture the viewer’s attention. Here are some popular types of short-form video content.

  • TikTok Challenges
  • Instagram Reels
  • Snapchat Stories
  • YouTube Shorts
  • Twitter Video Ads

Benefits of Short-Form Videos

A previously cited report shows that 39% of marketers find short-form videos, ranging from 30-60 seconds long, more successful. The same study reports that 44% of customers prefer watching a short video to learn about a brand’s offerings.

1714251363 817 Navigating the Video Marketing Maze Short Form vs Long Form1714251363 817 Navigating the Video Marketing Maze Short Form vs Long Form

So, it is evident that short-form videos have their benefits. Let’s take a closer look at some of them.

Attention-Grabbing 

Short-form videos capture attention quickly, making them ideal for the fast-scrolling nature of social media platforms. Your audience is more likely to watch them in their entirety compared to longer content.

Cost-Effective Production 

Creating short-form videos requires less time and resources compared to longer videos. As a small business owner with a limited budget, using short-form videos can be cost-effective. 

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Increased Engagement

Short-form videos engage viewers due to their crisp and concise nature. This results in more likes, comments, and shares that boost your content’s visibility and increase brand awareness. 

Integrating short-form videos into your influencer marketing campaigns can further amplify your reach to new and diverse audiences. 

Highly Shareable

Short videos are highly shareable. This makes it more likely for your viewers to share them, increasing their virality. 

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There are multiple benefits of adding video to your website including increased engagement, improved SEO, and enhanced user experience.

Limitations of Short-Form Videos

While short-form videos offer many advantages in content marketing, they also present some challenges.

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Limited Message Depth

Due to their brief duration, short-form videos may struggle to convey complex or detailed messages. Longer videos might be more suitable if you need to communicate intricate information.

Competition for Attention

Standing out on platforms flooded with short-form video content can be challenging. You must create content that stands out to avoid becoming lost in the sea of other videos.

Shorter Lifespan 

Short videos may lose their relevance with time. They can quickly get buried in users’ feeds, leading to a shorter visibility and engagement period than longer, evergreen content. 

This means you must consistently create short-form videos to maintain audience interest over time.

Limited SEO Impact

Short-form videos may be more challenging to optimize for search engines than longer, more keyword-rich content. This can affect the discoverability of your content outside the social media scene.

What are Long-Form Videos?

Long-form videos are typically longer, ranging from a few minutes to several hours. They extend beyond a few minutes to several hours, providing ample time for in-depth topic exploration and detailed content. 

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These videos are particularly suitable for educational content, product demonstrations, and narrative-driven storytelling. Long-form videos are common on platforms like YouTube and Vimeo. Common types of long-form video content include:

  • YouTube Series
  • Webinars
  • Educational Tutorials and Courses:
  • Behind-the-Scenes Content 
  • Interviews and Conversations

Advantages of Long-Form Videos

Long-form video content is the fastest-growing segment, with videos above 30 minutes experiencing tremendous growth over the years. Let’s explore some of the benefits behind this growth.

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Establishes Expertise and Credibility

Long-form videos allow you to provide in-depth information about various subjects, establishing your brand as an authority. Potential customers will likely trust and rely on your insights when you consistently deliver valuable content.

Builds Strong Audience Connections 

The more your audience watches your videos, the more they become familiar with your content and brand. This consistent engagement promotes trust and loyalty, helping you create deeper connections with your audience.

Provide SEO Optimization Opportunities

Long-form videos keep your audience engaged for a longer duration than short ones. This signals search engines that your content provides value, resulting in higher rankings and increased visibility. 

Besides, these videos provide opportunities to optimize for relevant keywords. This Attrock guide offers more insights into the value of SEO for your small business. 

They Are Sustainable

Unlike short videos, well-produced and valuable long-form videos have an extended shelf life. They can continue to attract views and engagement over an extended period, contributing to a sustainable content strategy.

Instagram reels are also a part of short videos and you can get benefits from this platform by integrating it with your website. You can learn how to embed Instagram Reels on websites and get extra benefits from your Reels.

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Drawbacks of Long-Form Videos

Despite their benefits, long-form videos also have certain limitations, including:

Attention Span Challenges

Between distractions, juggling tasks, and information overload, user attention span quickly diminishes. Viewers may lose interest and disengage from your long video before its conclusion.

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Complex Production Process

Creating high-quality long-form videos requires more resources, including time, equipment, and skilled personnel. This can be disadvantageous, especially for small businesses with limited budgets.

Platform Limitations

Some social media platforms and video hosting sites may limit video length, making it challenging to distribute long-form video content. You may then be forced to repurpose your content to suit various platforms. 

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Short-Form or Long-Form Videos: Which Are Better?

Now that you know the benefits and limitations of each format, which one should you choose? Short-form or long-form videos?

Well, it all boils down to considering several factors, such as: 

Content Objectives

What do you want to achieve from your video marketing campaign? Short-form videos are highly effective for quick brand exposure and generating buzz. Long-form videos, on the other hand, contribute to a more in-depth understanding of the brand.

Target Audience Preferences

Audiences with short attention spans likely prefer short-form videos, while long-form videos appeal to those seeking a more immersive experience.

Similarly, short-form videos may appeal more to younger audiences, while older demographics may prefer the depth of long-form content.

Platform Dynamics

Various platforms support different content formats. Short-form videos are well-suited for platforms like TikTok, Instagram, and Snapchat. On the other hand, platforms like YouTube and Vimeo are better for hosting longer videos.

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Industry Type

Short-form videos would be ideal if your industry thrives on trends, entertainment, and quick messages. However, long-form videos are effective for industries requiring in-depth explanations or educational content.

Bottom Line 

Ultimately, choosing short-form or long-form videos depends on your business’s specific needs and goals. Since both formats have advantages and limitations, making a choice may prove difficult. 

However, it doesn’t have to be an uphill task. The key lies in recognizing when to incorporate each video format into your marketing strategy. Understanding your audience and its needs allows you to combine both formats strategically, maximizing the benefits of each. 

Continuously analyze performance metrics and adapt your video marketing strategy accordingly to ensure optimal engagement and conversion rates.


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