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8 Important B2B Marketing Trends for 2024



8 Important B2B Marketing Trends for 2024

For us B2B marketers, it’s time to reassess everything. Our tech tools are light years from where they were a few years ago. Old strategies aren’t producing like they used to. And customers search for solutions in places we never thought to go. There’s a lot of promise, but we’ll need to know which B2B marketing trends to keep a keen eye on for 2024.

We’ve listened to the marketing podcasts, read the data, and followed the leaders on LinkedIn. Eight trends in B2B marketing percolated through it all. We’ve listed them here and added tactics you can use to get ahead of the curve this year.

Table of contents

The 8 biggest B2B marketing trends for 2024

Pin these trends for your 2024 B2B marketing strategy so it’s built to generate new leads all year long.

1. Ethical data collection becomes a necessary skill for B2B marketers

The increased focus on data privacy will impact marketers’ ability to measure marketing and collect data from users. In 2024, you’ll need to be more creative and transparent to learn about your customers.

The biggest driver of this shift is the long-awaited end of third-party cookies by Q3 of 2024. This means first-party data will do a lot of the heavy lifting in our quarterly reports.


B2B marketing trends - graphic of data types

First-party data can be highly accurate, but it requires a customer to opt-in or engage with your website so it’s harder to collect at scale. In 2024, B2B marketers will need to become well-versed in ethical data collection strategies that don’t rely on third-party cookies.

Here are a few ways you can collect first-party data and set up your marketing for a cookie-less future.

Build out your email list

Your email list is the gold standard of first-party, ethically sourced customer data. Not only do you get critical engagement data, but you also get an owned channel you can use for other data collection tactics.

The key to growing your email list is offering something of value in exchange for a new subscriber’s email address. A few ideas to consider include:

  • Creating a newsletter
  • Offering a discount to new subscribers
  • Using your best content as a lead magnet

Run a contest

Contests are a cost-effective way to gather first-party data. With the cost of one prize, you ethically collect data from thousands of current or potential customers.


B2B marketing trends - example contents formB2B marketing trends - example contents form

Contests are a versatile data-collection tool. You can use them to encourage product feedback, gather demographic information about your customers, or understand how people use your product.

Choose the right data

Be mindful of your goals before launching a first-party data collection initiative. If you’re generating awareness about a new product, you’ll be interested in what types of educational content people read or how they’re currently solving a problem. But if you’re learning about people lower in the marketing funnel, you may focus on which product pages people click on. Make sure you know what questions you want to answer before collecting the data.

2. AI will make B2B digital marketing more efficient and effective

New AI-powered tools from advertising platforms make ad creation easier while giving you new ways to target more people.

In 2023, Google announced several new AI features for Google Ads. One of the most interesting is semi-autonomous ad asset creation. With a few prompts, Google’s Asset Creation for Performance Max will create a custom image, video, and text for your campaign.

B2B marketing trends - screenshot of Performance MaxB2B marketing trends - screenshot of Performance Max

TikTok’s new AI-powered virtual assistant helps marketers create better ads for the social media platform. TikTok Creative Assistant works like a chatbot. You can prompt it for post ideas and ad scripts specific to your brand, or ask it to show you popular TikToks from your industry.


On Facebook, AI underpins Advantage+—an advanced way to continuously improve ad targeting. The platform uses machine learning to automatically adjust ad targeting based on pixel data, conversion history, and the audience that engages with your content.

As each marketing platform vies for your ad spend, you can expect them to bake in more AI features in 2024.

Updates are coming fast and furious. Here’s how you can stay on top of them.

Mark your calendar for Google Marketing Live

Google announces its key updates every year at its Google Marketing Live event. Look out for this year’s version. And in the meantime, peruse the content from previous years.

Review announcement boards


Each platform collates a collection of announcements in a central location. Here are a few of the most important places to look for announcements:

3. B2B marketing podcasts get a new life

    Most B2B podcasts seem to come and go in the blink of an eye. Mainly that’s because it’s really hard to build a large enough audience to justify the effort. But in 2024, expect to see a new class of podcasts pop up, and their primary purpose won’t be to attract listeners.

    A few forward-thinking B2B marketers are launching podcasts specifically for the wellspring of ideas and industry insights they produce.

    B2B marketing trends - LinkedIn post from Mark Rogers at FreshpateB2B marketing trends - LinkedIn post from Mark Rogers at Freshpate

    Freshpaint’s new podcast is more about generating ideas than new followers. 

    It’s a smart play. Especially as Google’s core updates shuffle SERPs faster than a Las Vegas blackjack dealer. The quotes and first-hand experience from a single episode can be repurposed into a dozen different assets and distributed on multiple platforms.

    This is uncharted territory for many marketers. Here are a few ideas to help you tap into podcasts for ideation.


    Let distribution guide creation

    Long before you pick a catchy opening track, lay out a strategy for distributing the content that comes from your podcast. Where and how you’ll repurpose your show should guide the types of guests you interview, your format, and the questions you answer.

    Get creative with distribution channels

    Instagram Reels is a natural place to share a snippet of video from your podcast. But don’t forget placing a piece of the transcript in emails or adding value to an ebook with quotes from the show.

    4. B2B marketers will benefit from more video content in 2024

    We’ve known about the power of video in marketing for a while now. On average, video marketing generates more leads than other mediums, it increases advertising ROI, and most people say they prefer watching videos to learn about new products.

    In 2024, we’ll see B2B marketers making use of video in more creative ways. For example, short clips posted natively on LinkedIn can be a funnel to get new subscribers for your YouTube channel.


    B2B marketing trends - LinkedIn post from copy AIB2B marketing trends - LinkedIn post from copy AI uses short clips on LinkedIn to promote their long-form videos

    Expect to see a lot more faces and fewer impersonal product demos in videos, too. The drive for authenticity and transparency is a big content marketing trend this year.

    For beginners, video feels daunting. But with a few tips like these, you’ll post video content that generates more engagement than a text-only post ever could.

    Don’t worry about high production quality

    You don’t need a crew, expensive equipment, and a dozen hours to edit each video. A simple, authentic clip of you making a complicated topic understandable will get plenty of engagement. Your smartphone and a cheap ring light is all you need.

    Repurpose your video content


    Even simple videos take a bit of time to write and record. Make the most of them by slicing them up for multiple channels. Create an attention-grabbing thumbnail and post it to YouTube. Embed them in your blog articles. Share a snippet as an Instagram Story.

    5. TikTok matures into a B2B marketing channel

    Elder Gen Z’s are aging into decision-making roles. To reach this budding band of B2B buyers, marketers will turn their talents to TikTok in 2024.

    The youngest adults have already made TikTok a search engine—57% of Gen Zs say they prefer the short-form video platform over Google for finding answers and products. So when they’re researching vendors for work or want to learn something about their job, it’s safe to assume they’ll head to TikTok to do it.

    B2B marketing trends - TikTok from Monday.comB2B marketing trends - TikTok from’s TikToks are fun, educational, and relatable.

    As Gen Z’s influence in the workplace grows, you can be sure B2B marketers will follow them to their favorite places online.

    TikTok is full of creators who know how to work the algorithm and engage viewers there. You’ll need to take a different, more creative approach. These tips will help.


    Try TikTok ads

    TikTok ads are a great way to get in front of your target audience even before you’ve built a large organic audience. TikTok’s marketing platform has some pretty impressive ad features like custom audiences and the aforementioned AI-enabled ad assistant.

    Don’t forget your call to action

    Your TikToks are the neon sign that gets people’s attention on a busy road. You still need a strong call to action that steers them to your website. A great TikTok CTA:

    • Starts with a strong verb like join, buy, shop
    • Has two or three words max
    • Is placed prominently so it’s not buried in a long caption

    6. B2B communities will help overcome new marketing challenges

    If you’re connected to a lot of B2B marketers on LinkedIn you’re bound to see the word “community” tucked into some of their titles. That’s a trend we expect to see expand in 2024.

    Brand communities have been hugely successful in B2C. Sephora’s Beauty Insider Community has over 5 million members generating UGC content, acting as product experts, and evangelizing the brand.

    B2B marketers are thinking about how brand communities can solve some of their new challenges. When done right, a B2B community can:

    • Provide an endless supply of ethically acquired first-party data
    • Be an authentic and trustworthy source of information about a brand and its products
    • Crowdsource user support for products, reducing the stress on internal customer support reps
    • Accelerate adoption of new features

    B2B marketing trends - Mindbody one signup screenB2B marketing trends - Mindbody one signup screen

    Mindbody One is a community of business owners and managers in the wellness industry created by scheduling and management software provider Mindbody.

    Communities can look a little different in the B2B space. Here are a few tips that’ll help you create a community that serves your unique business.

    Consider a range of platforms

    You can structure your online community on a platform you own or on a third-party platform. An owned platform—like something housed on your website—can be a little trickier to get off the ground, but you’ll have more control over it. You can ramp up a community as a social media group or on Slack faster, but you’re beholden to their rules and capabilities. Decide if flexibility or ease is your priority before launching.

    Avoid the temptation to be overly promotional

    When you have access to a group of loyal customers, it’s easy to get carried away with sending sales promotions. An occasional offer (especially if it’s exclusive to the group) is OK, but spend more time fostering conversations and support between members.


    Stay engaged

    People like to be heard by the brands they support. So stay active in your community. Ask for opinions, spotlight community members, and hold Q&A sessions to keep the conversation flowing.

    7. We’ll see an influencer influx in B2B marketing

    In 2024, B2B marketers will be looking for ways to create authentic engagements that feature real people offering relatable insights and solutions. There’s already a track record of influencer marketing doing that for B2C businesses. This year we’ll see many more B2B marketers invest in an influencer strategy.

    B2B marketing trends - Instagram post showing GE's jet engine facilityB2B marketing trends - Instagram post showing GE's jet engine facility

    GE set a group of Instagram photographers loose in one of their jet engine testing facilities and gained a ton of new content and awareness for the B2B side of their business.

    Many of these new B2B brand advocates will come from within the businesses’ ranks. These internal influencers will share the brand’s content, announce product launches, and help recruit new team members.

    B2B marketing trends - Instagram post from IBM about worklifeB2B marketing trends - Instagram post from IBM about worklife

    IBM set up an Instagram account where its employees share what it’s like to work at the electronics giant.


    Like every marketing strategy, how you do it will dictate how well it works. Use these tips to develop a high-performing B2B influencer marketing strategy.

    Consider a micro-influencer

    Your best influencer isn’t necessarily the one with the biggest social media following. In fact, someone who has high engagement with a thousand people in your target market could deliver a huge return. Remember that your influencer’s followers also have a network, so you could gain visibility well beyond the initial audience.

    Reward your internal influencers

    If social media isn’t a part of someone’s regular job duties, make sure to offer them something in exchange for their brand evangelism. They’re not only creating posts, but they’re also giving you access to their personal social media accounts—which they’ve spent time developing.

    Set clear goals from the start


    You’ll need to justify your influencer investment. You should have a clear idea of what a good payback looks like for your company before launching the strategy. Get buy-in from senior management on your metrics so there’s no question that the program is working.

    Original data will be key to working with, and besting, AI

    Prompt-and-post AI content can steal your search traffic in the short term. Original data and experiences will not only retake the SERPs, but it’ll also help you get clicks outside of search engines.

    Some shady AI content factories got a lot of early traffic pushing hundreds of posts out quickly. Google is starting to take action, dropping those robo posts from the ranks and throttling the websites’ traffic.

    B2B marketing trends - Tweet about falling Google traffic from AI content.B2B marketing trends - Tweet about falling Google traffic from AI content.

    In 2024, expect to see more marketers creating content based on original data and first-hand experiences that no one else has as an AI-proof solution. Customer stories, “building in public” posts, industry surveys, and deep dives into internal data are examples.

    This type of content meets Goggles E-E-A-T requirement, so it should be more competitive on SERPs.

    But content based on new information you’ve collected has another superpower. It’s a backlink magnet that other writers will link to and share with their networks.


    B2B marketing trends - graphic from wordstream's facebook ad benchmark reportB2B marketing trends - graphic from wordstream's facebook ad benchmark report

    Our Facebook ads benchmark report generates lots of new backlinks for us and is regularly referenced in newsletter roundups.

    The marketers who lead with first-hand experience and data will see the biggest gains in 2024.

    Businesses of any size can use original data to make their marketing better. These tips are useful no matter how big your marketing is.

    Conduct customer interviews

    Pretty much every business has customers and they’re all a great source of stories and insights about your industry. You can talk to them about how they use your product. Or go up-funnel and ask them to describe a common industry challenge they had and how they overcame it. The idea is to use their original experiences to educate others in their position.

    Pull internal data


    What data do you have about your customers? If it’s useful to others and you can make it anonymous, build a blog post, report, or video around it. The data will be easier to gather if you sell some type of software. But say you sell a range of power tools to professional landscapers. What types of tools are they buying this year? What time of year do they start buying? These insights could be helpful to resellers or landscapers looking to make a purchase.

    Share your own experience

    There’s not a business on earth that doesn’t have a “how we got here” story. And it’ll be interesting to any other business that’s trying to grow. Even better, if you made a bad choice along the way and learned something from it, write about it. People will flock to that content.

    Have your best year ever with these B2B marketing trends

    2024 could either be the best of times or the worst of times for B2B marketers. Those who stick to the old strategies will have a rough go of it.  But for the marketers that intentionally experiment with new tech and adapt to changing customer preferences, 2024 will be an exciting year.

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Critical Display Error in Brand Safety Metrics On Twitter/X Corrected




Critical Display Error in Brand Safety Metrics On Twitter/X Corrected

In a recent public statement on Twitter, Linda Yaccarino, CEO of X, highlighted a critical error in the display of the company’s Brand Safety Rate which was provided by DoubleVerify, a third-party company known for verifying brand safety metrics.

The error, identified in the graphical display of the Brand Safety Rate on X’s dashboard, persisted for nearly five months, from October 24, 2023, to March 14, 2024. During this period, the dashboard erroneously displayed a significantly lower Brand Safety Rate, which sharply contrasted with X’s actual rate. According to the statement, the true Brand Safety Rate for X has consistently exceeded 99.99% since October 2023, a figure that surpasses global benchmarks for brand safety across all campaigns, as per DoubleVerify’s global industry data.

Brand Safety Rate refers to a metric used to measure the extent to which a brand’s advertising efforts appear in environments that are deemed safe and appropriate, aligning with the brand’s values and standards. This rate is crucial for ensuring that ads do not appear alongside content that could harm the brand’s reputation.

DoubleVerify has accepted full responsibility for this oversight, acknowledging the display of incorrect and misleading safety rates on X’s dashboard. They have assured that they have communicated the error to the affected advertisers and have corrected the display to accurately reflect the current and retroactive Brand Safety data for X.

Yaccarino assured advertisers on social media platform, that immediate actions are being taken to rectify this issue in collaboration with DoubleVerify to ensure that all clients receive accurate and reliable information. She also mentioned that the X team, along with DoubleVerify support, will reach out to advertisers who may have made business decisions based on the erroneous data.


This situation underscores the critical importance of accurate data representation in digital marketing and the potential consequences of data inaccuracies on business decisions. It serves as a cautionary tale for all involved in paid social advertising and emphasizes the need for continuous vigilance and rigorous verification processes to maintain the integrity of marketing metrics.

Of course this follows a number of issues where paid social advertising platforms have shared incorrect data with advertisers leading to concerns about measurement accuracy and transparency. 

Here are a few notable examples:

Facebook Video Metrics Issue: In 2016, Facebook admitted to overestimating average viewing time for video ads on its platform for two years. This error reportedly inflated the average viewing times by 60-80%, which could have misled advertisers about the performance of their video ads on the platform.

Twitter Ad Billing Error: In 2016, Twitter disclosed a bug in its Android app that led to overcharging advertisers over a month-long period. The bug affected campaigns using the feature that charges advertisers for the first engagement with a campaign each day but instead charged them for engagements that occurred afterwards as well.

These incidents highlight the importance of accuracy in digital advertising metrics and underscore the need for ongoing vigilance by both advertisers and platforms to ensure data integrity and transparency. Such errors can have significant financial implications and can affect strategic decisions made by advertisers and we can’t always trust the data shared with us by platforms 100%.


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14 Ways to Use AI in Marketing that Actually Work




14 Ways to Use AI in Marketing that Actually Work

Does your head spin when someone mentions artificial intelligence? It’s understandable. LinkedIn and Twitter (fine…X) are rife with newly minted AI experts and tech bros sharing their latest 27-step process for gaming algorithms and automating entire marketing programs.

That’s not useful for most ground-level marketers.

What can help? Knowing which everyday marketing challenges the technology can solve for us right now is a great start. So, I reached out to several marketers I admire to see how they’re using AI in marketing.

The response was outstanding. They shared specific, tactical examples, plus the prompts and AI tools they use—everything you need to repeat their processes.


💡 Download this handy, free Guide to AI in Marketing for more tips and strategies.


14 ways the pros use AI in Marketing

Interestingly, no one said they were using AI to spin up entire ready-to-publish articles. But they are using AI tools to get out of writing ruts, analyze data, inform strategy, and automate marketing flows. The use cases were way more diverse than I imagined.

1. Pull insights from past campaigns for future strategy

Knowing which ad or blog post generated the most leads is easy. It’s harder to learn why they worked so you can double down on their success. Curt Woodward, Director of Content at ZoomInfo, devised a genius way to get Jasper, a generative AI copywriting tool, to help him figure it out.

Curt started by ranking a list of ZoomInfo’s content titles by a “power score” comprised of three weighted KPIs. Here’s a mockup of that list with fake data he uses for demonstration purposes.

AI in marketing - Curt's powerscore sheet

Next, he fed the list to Jasper, along with a prompt asking the AI to identify commonalities that would inform future content campaign choices.

His prompts looked like this:

“Act as a marketing analyst. I am going to give you a list of content titles with corresponding numbers, which represent a value score we use to determine top content. Higher scores are better.”


“Compare the content titles to find common themes, keywords, ideas, and approaches among the top-scoring titles. Suggest ways to replicate successful content packages.”

“Jasper, as a tool, often asks for more information about what you want the output of your prompt to look like,” Curt explained. “In this case, I gave it instructions about format, use of the memo, etc.”

Here’s the follow-up prompt Curt gave Jasper:

“I want to come away with a memo that summarizes our best themes, formats, and concepts for our future marketing content campaigns. Give us ideas and frameworks to use going forward.”

AI in marketing - AI output of recommendationsAI in marketing - AI output of recommendations

Based on the data and prompts Curt gave it, Jasper created a list of recommendations with detailed ideas for future content.

Curt qualified the fairly obvious results from this example by pointing out that it was fictitious data. He said you get a more insightful analysis when you feed it accurate information. Next up, he plans to get Jasper to proactively rank and sort the content assets by the power score, which will make the process even faster.


But for now, Curt suggests trying this tactic with other marketing copy. “You can easily adapt this for any measurable marketing asset. Ad and landing page copy comes to mind. Just rank them by whatever KPIs are important, and ask the AI to find themes you can use in future campaigns.”

📚 Free guide >> 135 of the Best Words & Phrases for Marketing With Emotion

2. Complete competitive analyses

Completing a competitive analysis is a core function for just about every marketer. The hard part is synthesizing competitive product features and brand positioning for multiple competitors.

Celia Quillian is an MBA and product marketing leader who’s also an influential voice in the artificial intelligence space through her channel @smartworkai on TikTok and Instagram. She uses ChatGPT Plus (the paid version) to quickly curate competitive intel.

ChatGPT Plus’ web browsing feature is fabulous for competitive analysis,” she said. “In my prompts, I provide the links to competitor websites, asking that it only source from these sites for its competitive intel, and have it craft a table comparing the features of different market competitors.”

The free version of ChatGPT can’t surf the web. I tried a quick version of the request on perplexity AI using three HR software competitors.


AI in marketing - competitor comparisonAI in marketing - competitor comparison

Obviously, this would need some additional prompts to make it useful. But Celia said AI is really good at that. “Generative AI models like GP-4 have lengthy ‘context windows,’ meaning I can continually ask follow-up questions,” she said. “My combined prompts and answers only build on each other, helping me to learn, brainstorm, and find answers more efficiently.”

For context, Celia said ChatGPT Plus can “remember” the context of about 100 pages of written text.

3. Roleplay for customer sentiment

AI can’t replace humans, but it can pretend to be one. Celia said that’s a valuable feature of the technology. “ChatGPT is great at playing pretend, so when it comes to thinking of how I might solve a problem for a customer, I can ask ChatGPT to roleplay as my ideal customer persona.”

I gave this a try with the free version of ChatGPT. I fed the AI a description of a backpacking tent that focused on its weight, then entered this prompt:

“Pretend you’re the target customer for a company that sells outdoor camping gear. You’re very concerned about the durability and weight of the next backpacking tent you buy. How would you feel about this product description.”

Here’s what I got back.


AI in marketing - ChatGPT reply to customer question.AI in marketing - ChatGPT reply to customer question.

This was a simple example, but ChatGPT spotted the durability gap and suggested we add more specificity. Not bad.

“It’s never as good as talking with a real customer,” Celia added. “But it can make for a great stand-in when I’m in the early phases of research and ideation.”

4. Produce internal project management assets

One of the best applications of AI is to automate repetitive marketing tasks. That’s a common way Alaura Weaver, Content Marketing & Community Leader at Writer, uses it.

“I use Writer to spin up internal project management assets instantly—stuff like writing briefs, editing checklists, and creating content promotion plans,” she said. “That way, I don’t have to start from scratch with routine tasks.”

Alaura detailed how she creates briefs since that’s a common task for many marketing team leaders and those who work with freelancers.

“I built a custom ‘brief generator’ app in our no-code Writer App Studio,” she explained. “All I have to do is give a working title, indicate what audience the piece is for, and paste or upload source material (like an executive LinkedIn post, research article, or dev documentation). The app generates content briefs that align with our business goals and content strategy (which I baked into the prompt that powers the generator).”


AI in marketing - Writer AI responseAI in marketing - Writer AI response

Alaura said that using AI this way speeds up the entire editorial process, freeing up bandwidth for high-level tasks.

“The output follows a consistent format, so I can easily plug it into docs without much editing,” she said. “It means that my writers have what they need to get started on assignments a lot faster, and it means I have more time to focus on fun, creative, strategic work like producing our Humans of AI podcast.”

5. Find thinking models for thought leadership content

The best thought leadership content has a unique, personal, and interesting point of view. It’s not the typical wheelhouse for robotic writing.

But Anjana Vasan, a Senior Copywriter and Content Strategist at Block Club, found an unexpected way to improve thought leadership content with AI. She asks ChatGPT for thinking models or academic concepts related to her topic.

AI in marketing - ChatGPT thinking concept output.AI in marketing - ChatGPT thinking concept output.

“Using AI this way, I can develop a unique point of view or think of an interesting metaphor and connect the dots to the topic or the person I’m writing for,” Anjana said. “All while still keeping their experience and expertise in mind.”

The great thing about this tactic is that it works with just about any AI writing assistant or even generative search platforms like Perplexity AI.


6. Analyze data for SEO audits

Anjana showed us another way AI can help analyze large blocks of data—this time for SEO audits.

Here, she asked ChatGPT to review a spreadsheet of content links.

AI in marketing - ChatGPT audit reply AI in marketing - ChatGPT audit reply

“Usually, I dig in further with additional questions or prompts to draw the insights I’m looking for,” she said. “Or I ask ChatGPT to organize the data so I don’t spend my time on administrative tasks.”

Here are some of the follow-up prompts Anjana uses:

  • “Based on the available data, can you identify the top 10 pieces of content?”
  • “Have you noticed any themes or overarching topic categories in all the content?”
  • “Can you edit the spreadsheet to include only the URL, date of publication, title, meta description, and word count and remove the other columns?”

She warned that this tactic only works with the right information and that any AI output should be double-checked.

“The results are only as good as the quality of your data, so ensure you include the right types of information in your file,” she said “And remember to validate the information since you may not always get the right insights if you rely completely on ChatGPT.”

7. Link ideas while you write automatically

If you have folders full of half-complete ideas and clever copy that are hard to find when you need them, Anna Burgess Yang feels your pain. “I publish a lot of work online and have thousands of notes from articles I’ve read, podcasts I’ve listened to, and even my own writing. In the past, I’ve relied on tags or categorization in note-taking apps to connect topics or ideas.”


Anna is a prolific freelance content marketer and a self-described workflow automation geek. She uses an AI tool called Reflect to surface related notes based on the text she’s writing. So, mid-draft, Anna will see categorized suggestions from her network of documents.

AI in marketing - ideas for content to add to text.AI in marketing - ideas for content to add to text.

Our human brains are wonderful, but they’re not always great at quickly recalling a specific point buried amongst thousands of others. AI is ideally suited for the job. “This has become an invaluable part of my note-taking since AI can pull ideas together that I may have overlooked or not considered,” Anna said.

8. Repurpose long-form content for social media posts

Social media marketing is one of the best channels for brand awareness and lead generation. But it’s also a never-ending grind that requires a constant flow of content ideas to stay relevant.

Anna came through with another AI tip: a way to pull social media posts from the content she previously produced. “I’ve already done the hard work by crafting long-form content. Why not use AI to speed up the process of creating social posts?”

Anna uses a content summarization feature in the generative AI platform Writer to do this.

AI in marketing - summary of content in WriterAI in marketing - summary of content in Writer



After dropping in the URL of her source article, Writer comes back with a brief synopsis of three key takeaways.

AI in marketing - three takways from WriterAI in marketing - three takways from Writer


Next, she pastes the takeaways into Trello, the tool she uses for content planning. Those snippets inspire social posts when she’s ready to write them.

Why not just ask AI to write the posts? “You can try and use AI to write social posts for you, but I’ve found that it never sounds like me,” Anna said. “I’d rather use key takeaways as a launching pad and write my own social posts.”

👍 Get copy-and-paste social media posts you can customize >> Social Media Calendar Template

9. Create customized SMS and email marketing campaigns

Customer journeys are like choose-your-own-adventure stories with dozens or hundreds of potential flows. Personalizing those journeys requires a lot of manual work.


Angela Rollins, an ecommerce-focused content marketer and strategist, suggested a tool called Attentive AI as a solution. “Instead of manually creating all the different flows a brand normally would and layering on segments, Attentive AI basically personalizes SMS and email messages at scale based on all the data a brand has on its customers,” Angela explained.

This screenshot from Attentive AI’s website shows the campaign creation workflow.

AI in marketing - screenshot from Attentive AI page.AI in marketing - screenshot from Attentive AI page.


The tool continually learns from the highest-performing marketing interactions to create multi-channel campaigns. It can also build refined segments from your pool of subscribers and dial in the best time to send messages for the highest rate of response.

By using AI, you can “send each person the right message at the right time depending on where they’re at in their relationship with the brand,” Angela said.

10. Prepare an interview question list

Here’s an exciting use of AI’s ability to riff off an existing text. Angela gives the AI assistant Claude outlines and asks it to fill out question lists for subject matter expert interviews.


Here’s an anonymized version of a conversation Angela recently had with Claude.

AI in marketing - questions given to Claude.AI in marketing - questions given to Claude.

Claude replied with some pretty insightful new questions to add to the list. It even categorized them like Angela did in the original structure.

AI in marketing - Questions put into Claude.AI in marketing - Questions put into Claude.

Once the interview is over, Angela goes back to Claude to help pull out the most interesting bits. “It’s so helpful to just plug large amounts of content into Claude and ask it to summarize for me. That helps me find specific answers from a long interview.”

11. Improve design elements in email headers

Marketers who aren’t necessarily graphic designers are often called on to produce visuals for the assets they manage. When Ceillie Clark-Keene, Head of Marketing & Communications at Building Ventures, finds herself in this position, she turns to AI.

“I’m not a designer, but I do put together the occasional email header,” she said. “I’ve started experimenting with the AI features in Canva and to improve design elements or generate graphics.”

I gave it a try on Canva. I had trouble creating a new newsletter design (I found plenty of pre-made templates), but with a few clicks, I got a handful of post designs that were properly sized for Instagram.


AI in marketing - AI generated instagram posts from canva.AI in marketing - AI generated instagram posts from canva.

“These tools help me create better graphics for those times when outsourcing a professional isn’t in the budget or timeline,” Ceillie said.

A word of caution is warranted. Review AI image generators closely. They can sometimes go off the rails and create less-than-ideal visuals.

12. Build article outlines quickly

I’ve written hundreds of articles, and without fail, creating the initial structure is the hardest step. Once you have the logic and framework down, it’s just a matter of filling in the blank spots.

Will Ruzvidzo is a seasoned B2B SaaS content marketer who’s worked with global brands for over 10 years. Will explained how he uses Writer to overcome outlining obstacles.

He starts by entering a straightforward headline. “With just a few clicks, I can generate a well-structured outline for my blog post, complete with relevant subheadings, key points, and supporting examples.”

AI in marketing - Outline workflow in Writer.AI in marketing - Outline workflow in Writer.

With the “bones” in place, Will customizes the outline to “add my own voice, insights, and creativity into the blog post.” Writer also gives Will AI-powered copy suggestions as he writes.


He said the time saved lets him focus on crafting captivating introductions and compelling arguments—the types of things that make human-written content stand out.

13. Write craftier subheadings

Subheadings are among the most important aspects of a blog page. They help readers skim and search engines crawl articles more effectively. That’s why Hsing Tseng, a freelance content writer, editor, and strategist, uses ChatGPT as a sounding board when she writes subheadings.

“AI tools can brainstorm much faster and more imaginatively (sometimes) than I have the creative bandwidth to do,” she said.

Here’s an example prompt Hsing shared.

AI in marketing - Subhead examples from ChatGPTAI in marketing - Subhead examples from ChatGPT

Notice how she adds tone and structure instructions to the prompt, like “don’t be too flowery” and “keep H2s concise.” Hsing said the more specific you can be, the better your output will be.

It’s not just about banging out better section titles, though. The AI suggestions Hsing gets incite new directions for a post she hadn’t considered yet. “I’m able to explore a broader range of angles, picking and choosing wording that might align better with the framing of my article,” she noted.


14. Scale product descriptions and ad copy

A single ecommerce website can have hundreds of products, each needing a concise description and advertising copy.

Gordon Donnelly, a multi-discipline marketer and SEO expert, said that’s one of his favorite use cases for AI. “I have a couple of affiliate/dropshipping sites, and ChatGPT is great for creating product descriptions and ads.”

Here’s an example of how Gordon prompts ChatGPT to zhuzh up a bland product description.

AI in marketing - product description examples from ChatGPTAI in marketing - product description examples from ChatGPT

The key, said Gordon, is that you need to coach your AI tool with the right prompts to get it to say something interesting and useful. As he previously wrote, when prompting an AI tool, you should:

  • Be specific
  • Provide all the relevant information
  • Follow up

The future of AI in marketing

We’re just scratching the surface of what AI can do for marketers. Current trends seem to be headed towards more automation, more complex customer-facing AI tools, and analytics that predict as well as review.

Celia also sees a comeuppance on the horizon for marketers trying to game the system with AI.

“There’s an ethical issue behind passing off AI-generated writing as your own, which is unfortunately becoming more popular a pastime as people chase a quick buck or a shortcut,” she said. “If you were to ask ChatGPT to generate the content of a blog post packed with SEO keywords, it would certainly be possible. But you risk not only false information making it in, but ethically not flagging the content as AI generated is by most considered plagiarism.”


Does that really matter to less-ethical marketers who only care about driving traffic? Celia said it should, in light of the recent volatility of Google SERPs.

“Well, it might end up doing more harm than good for your site’s SEO,” Celia warned. “Google recently announced updates to its algorithm that will make it more vigilant at removing low-quality content like much of what AI produces without human refinement. So, if ethics aren’t as much of a concern for you, a drop in your site’s rankings might be!”

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A History of Google AdWords and Google Ads: Revolutionizing Digital Advertising & Marketing Since 2000




A History of Google AdWords and Google Ads: Revolutionizing Digital Advertising & Marketing Since 2000

What started in 2000 as Google AdWords with just 350 advertisers has burgeoned into a comprehensive digital advertising platform, indispensable to digital marketing strategies worldwide. Now re-branded as Google Ads, it stands as a colossus, shaping the way businesses reach their target audience online.

If you’re your looking for a guide on how to use Google Adwords to advertise your business you might enjoy our Ultimate Guide to PPC.

The Conceptual Foundation of Google Ads

Before Google Adwords was launched, the online advertising landscape was vastly different. Traditional models dominated, and the concept of pay-per-click (PPC) advertising was still in its infancy. Google Ads introduced a game-changing model that allowed advertisers to pay only when a user clicked on their ad, offering a more performance-driven approach than ever before. This innovation not only maximized the efficiency of advertising budgets but also laid the groundwork for a more interactive and targeted advertising ecosystem.

But Google Adwords was not technically the first pay per click advertising platform. There was another PPC paid search platform known as Overture which launched before Adwords.

The Early Days of Online PPC Search Advertising

Before Google AdWords became synonymous with search advertising, there was Overture. Founded in 1998 as, Overture was the pioneer of the pay-per-click (PPC) advertising model. In February of that year, Jeffrey Brewer of presented a pay per click search engine proof-of-concept to the TED conference in California.


This model was revolutionary, allowing advertisers to bid for placement in search results based on specific keywords, with the cost determined by the bid amount. This approach enabled advertisers to directly connect with potential customers actively searching for related information, products, or services online.

When Google introduced AdWords in 2000, the digital advertising landscape was ripe for innovation. Google’s entry with AdWords brought a new player into the field, initially offering a cost-per-impression model before shifting to Overture’s PPC model in 2002. This shift was a clear acknowledgment of the effectiveness of PPC advertising in connecting businesses with their target audiences in a measurable and cost-effective way.

Mutual Influence and Evolution

Overture felt Google’s approach was too similar to their’s and ended up filing a patent infringement lawsuit against Google, claiming that Google’s AdWords service violated its patents on PPC and bidding systems. The lawsuit was settled in 2004, with Google agreeing to issue 2.7 million shares to Yahoo (which had acquired Overture in 2003) in exchange for a perpetual license to the patents in question. This legal battle underscored the high stakes in the online advertising arena and the importance of intellectual property.

For the broader industry the relationship between Overture and Google AdWords is a classic example of competitive innovation, where the presence of each spurred the other to evolve and improve.

Google’s innovation wasn’t just in adopting the PPC model but also in enhancing it with a focus on ad relevance and targeting. Google introduced the Quality Score, a metric that determined ad placement not just on the bid amount but also on the relevance of the ad to the search query. This move forced Overture to refine its own algorithms and offerings to stay competitive, emphasizing the importance of ad quality and relevance.

Both companies played crucial roles in expanding and enriching the digital advertising ecosystem. Overture’s model laid the groundwork for keyword-based advertising, while Google AdWords introduced innovations that improved ad relevance and efficiency. These advancements helped attract more advertisers to online platforms, increasing the diversity and quality of ads presented to users.


The competition and innovations brought forth by Overture and Google laid the foundation for subsequent advancements in digital advertising. It influenced the development of advertising platforms on social media and other online channels, highlighting the importance of targeted advertising, relevance, and the user experience.

1712832962 546 A History of Google AdWords and Google Ads Revolutionizing Digital

Early Challenges and Evolution of Google Adwords

The journey was not without its hurdles. As internet usage surged and Google’s popularity soared, the platform faced significant technical and scaling challenges. This period also saw the expansion of Adwords beyond search to include display advertising, marking the beginning of the Google Display Network.

Its rise to prominence in digital advertising can be attributed to several key factors:

1. Integration with Google Search

  • Vast Reach: Google’s dominance as a search engine provided a vast audience for AdWords ads, offering advertisers unparalleled access to potential customers.
  • Intent-Based Targeting: Ads on Google are shown based on user search queries, meaning that AdWords could deliver highly targeted advertising based on real-time intent, a significant advantage over traditional advertising mediums.

2. Pay-Per-Click (PPC) Model

  • Cost-Effectiveness: AdWords popularized the PPC model, where advertisers only pay when a user clicks on their ad. This efficiency made it an attractive option for businesses of all sizes, ensuring budget spend was tied directly to tangible results.
  • Accessibility to Small Businesses: The PPC model leveled the playing field, allowing small businesses to compete with larger companies for ad space, as long as their ads were relevant and of high quality.

3. Continuous Innovation

  • Quality Score and Ad Rank: Google introduced the Quality Score, a metric that assesses the relevance and quality of ads and their landing pages. This innovation ensured users saw more relevant ads, improving the user experience and increasing the likelihood of ad clicks, benefitting both advertisers and users. Ad Rank built on quality score and improved the quality of adverts for search users.
  • Advanced Targeting Options: Over time, Google introduced sophisticated targeting options, including location targeting, demographic targeting, and later, remarketing. These features allowed advertisers to refine their audience with precision, improving the effectiveness of their campaigns.

4. Comprehensive Analytics and Tools

  • Google Analytics Integration: AdWords’ seamless integration with Google Analytics provided advertisers with detailed insights into their ad performance and website traffic, enabling data-driven decision-making.
  • Robust Toolset: Tools like AdWords Editor and later, Google Ads Manager, allowed advertisers to manage and optimize their campaigns efficiently, saving time and enhancing campaign performance.

5. Expanding Beyond Search

  • Google Display Network: AdWords expanded beyond search ads to include the Google Display Network, offering visual ads across millions of websites. This expansion allowed advertisers to reach users across different stages of the buying cycle, not just when they were searching for specific terms.
  • YouTube and Mobile Advertising: The acquisition of YouTube and the growth of mobile advertising opened new channels for AdWords advertisers, tapping into video and the increasing use of smartphones for internet access.

6. A User-Centric Approach

  • Enhancing User Experience: Google has consistently prioritized the user experience, refining its algorithms to display the most relevant ads and penalizing low-quality content. This focus on user satisfaction has kept users engaged and trusting in the Google ecosystem, indirectly benefiting advertisers by maintaining a high user base.

7. Global Reach and Local Relevance

  • Language and Localization: AdWords supported multiple languages and localized advertising, making it a powerful tool for businesses targeting global markets or aiming for hyper-local advertising.

1712832962 66 A History of Google AdWords and Google Ads Revolutionizing Digital

Key points in history and Milestones for Google Adwords

1. Launch and PPC Model Introduction (2000-2002)

  • 2000: Google AdWords launches with a cost-per-thousand (CPM) impressions model.
  • 2002: The introduction of the pay-per-click (PPC) model, significantly altering the online advertising landscape. This shift made advertising more accessible to businesses of all sizes, offering a more performance-oriented advertising solution.

2. Quality Score and Ad Rank Introduction (2005-2006)

  • 2005: Google introduces the Quality Score, a critical component that would determine the cost and placement of ads based on relevance, landing page quality, and click-through rate (CTR).
  • 2006: The Ad Rank formula, which decides the position of an ad on the search results page, now includes Quality Score along with the bid amount. This emphasized the importance of relevant, high-quality ads.

3. Expansion Beyond Search (2005-2008)

  • 2005: Launch of the Google Display Network (GDN), allowing advertisers to place ads on a wide network of websites beyond Google’s search results.
  • 2006: Introduction of local search ads, enabling businesses to target ads based on the geographical location of users.
  • 2007: Acquisition of DoubleClick, enhancing ad serving and providing advertisers with sophisticated tools for managing display ads.
  • 2008: Google introduces AdWords for Video, later integrated into YouTube, allowing for video-based advertising.

4. Mobile Advertising and Enhanced Campaigns (2010-2013)

  • 2010: With the rise of smartphones, Google focuses on mobile advertising, introducing features that allow advertisers to target mobile device users.
  • 2013: The launch of Enhanced Campaigns, making it easier for advertisers to target users across devices with the right ad type, size, and message based on user context, time of day, and device type.

5. Introduction of Machine Learning and Automation (2015-Present)

  • 2015: Google starts incorporating machine learning into AdWords to improve ad targeting and bidding.
  • 2016: Introduction of Smart Bidding, using machine learning to optimize bids for conversions.
  • 2017: Launch of Google Ads Data Hub, offering advanced analysis and reporting features.

6. Rebranding to Google Ads (2018)

  • 2018: Google AdWords is rebranded as Google Ads. This change reflects the platform’s growth beyond search to encompass a variety of advertising formats across Google’s vast array of services, including the Display Network, YouTube, and Google Maps.

7. Introduction of New Advertising Solutions and Platforms (2019-Present)

  • 2019 and beyond: Continuous introduction of new ad types and formats, such as Discovery Ads and Gallery Ads, aimed at providing more engaging and visually appealing advertising options. Expansion of automation and AI-driven tools to optimize campaign performance.

These milestones highlight Google Ads’ evolution from a simple text-based advertising system to a comprehensive digital advertising platform. By continually integrating new technologies and adapting to changes in user behavior and advertiser needs, Google Ads has maintained its position as a leading platform in the digital advertising space.

Impact on Digital Marketing and Economy

Google Ads has undeniably shaped modern digital marketing strategies, enabling businesses to reach their audience with unprecedented precision and efficiency. Its impact extends beyond marketing, contributing significantly to economic growth by providing businesses of all sizes with accessible and effective advertising tools.

Challenges and Controversies

However, the platform has not been without its challenges and controversies, particularly concerning privacy and regulatory issues. Balancing advertising effectiveness with user privacy remains an ongoing challenge for Google Ads.

The Future of Google Ads

Looking ahead, Google Ads is expected to continue its trajectory of innovation, with automation, personalization, and integration with emerging digital platforms at the forefront. Its role in the digital marketing ecosystem remains as vital as ever, adapting to the changing needs of businesses and consumers alike.


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