SEO
103 Small Business Marketing Ideas To Help You Grow
As a small business owner, you’re probably already busy and have heard many marketing ideas that sound impossible (or, at least, very difficult) to implement.
It can be challenging to come up with proven ways to improve your online presence, build your email list, engage prospective customers in social, and drive measurable revenue.
In this column, you’ll find 103 small business marketing ideas designed to help you grow your business either through gaining new customers or retaining existing ones.
And you can actually execute these ideas on your own!
Keep reading for tactics you can use in your small business to create better and more content, grow your social presence, acquire and retain customers, and more.
Creating Content
If you’ve been paying attention, you know you need content.
It may sound intimidating, but you and your employees have the power to create powerful, relevant content with a basic smartphone.
Here are some easy examples:
1. Picture of staff member(s).
2. Picture of a new team member.
3. Picture of owner or boss doing something humorous.
4. Picture of new products being unboxed or stocked.
5. Picture of a happy customer (with proper consent, of course).
6. Picture of an office pet (if applicable).
7. Picture of a staff member enjoying a seasonal holiday gathering.
8. Picture of staff members in action (meeting, helping customers, stocking shelves, etc.).
9. Picture of a happy customer (along with a caption using an infinite number of apps that can do this).
10. Picture of new equipment (especially if it’s a home service company).
11. Picture of staff working on location (if it’s out in the field).
12. Picture of “behind the scenes.”
13. Memes made from your own pictures.
14. Video of a birthday or some other type of celebration.
15. Video announcement of a promotion, product, or special.
16. Video of a customer testimonial.
17. Video with some helpful advice the customer may find useful.
18. Video supporting a local cause.
19. Video showing off new products or services (30 seconds to a minute).
20. Video of the owner talking about the mission of the company.
21. Video interview with team members.
22. Assemble your pictures into a video (plenty of apps can do that).
Using Social Media To Grow Your Business
With local newspapers on the decline, social media has become even more important because you’re likely to find your customers on one of the platforms.
The tips below are relevant regardless of the platform. Don’t let your biases or habits determine the social media platforms you use.
You may not use [insert Social Media platform name], but your business needs to have a presence if your customers do.
23. Post the pictures described above.
24. Post one of the videos described above.
25. Post a customer review.
26. Go live with a Q & A. Have seed questions prepared.
27. Go live at an event or party your business hosts or participates in.
28. Share good news from another local business.
29. Share a post from a local charity or non-profit looking for help.
30. Answer any questions or comments that come in from customers.
31. Have a customer event and post about it.
32. Post “little known facts” or a historical anniversary relevant to your market or community.
33. Post a picture of your business as the seasons change.
34. Post customer stories (with permission, of course).
35. Post about a business challenge you’ve had and overcome.
36. When a local school team or organization is having success, post about them.
37. Turn a frequently asked question into a helpful advice post for your customers.
38. Post about good news for the business.
39. Celebrate a new hire.
Customer Acquisition
Acquiring new customers is often about doing the little things correctly.
People in your community need the goods and services you are selling.
Part of your job is to make it easy for them to do business with you.
Below are a few items for your customer acquisition checklist:
40. Ask for a referral in an email.
41. Ask for a review in an email or text.
42. Allow customers to send a text message inquiry.
43. Make sure it’s easy for customers to contact you (test it often).
44. Run a simple paid search ad.
45. Make sure your business shows up on the map.
46. Exhibit at a tradeshow or local fair.
47. Sponsor a team or organization (and frequently show up).
48. Run a paid social campaign (pay $10 -$20 to boost a post or video to a local audience).
49. Start building an email list by giving something of value in return.
50. Use a QR code to lead customers to sign up to receive an instant coupon via SMS.
51. Start referring customers to other (non-competitive) businesses.
52. Join a networking group.
53. Participate in community events and gatherings.
Customer Retention
Acquiring new customers is not enough to sustain a business.
Work hard to retain your current customers or you may constantly be at a disadvantage on an uphill climb.
Here are a few simple ideas to give you a leg up:
54. Send a quick follow-up survey after the purchase.
55. Ask for a review in an email or text.
56. Send a thank you to the customer.
57. Follow up with the customer to make sure they’re happy.
58. Send offers (price, sneak peek, early access, etc.) to existing customers.
59. Have a customer appreciation event.
60. Set up a customer advisory group.
61. Send a monthly email to your customer with announcements, specials, and even an occasional personal update.
62. Create a customer of the month program.
63. Know who your best customers are and offer exclusives.
Promotion
To be blunt, you need to get the word out to give your business a chance to succeed.
While “Field of Dreams” is a great movie, the approach doesn’t work in business (“If you build it, they will come”).
64. Add a promotional link in email signatures.
65. Develop some product (or service) bundle deals to increase your average order value.
66. Test a buy now, pay later service on your ecommerce website.
67. If you’re a service company, offer a cash or upfront payment discount.
68. Announce all promotions on social media channels.
69. Test various promotional discounts, bundles, ways to pay, etc.
70. Partner with other local businesses to promote yours.
71. If you’re going to do swag, make it memorable for your customers.
72. Become the face of your business. “People do business with people they like.”
73. Support your local news publications when it makes sense.
74. Get a logo to put on your vehicle.
75. Partner with a bank to offer financing on larger purchases.
Measuring Effectiveness
If you’ve made it this far, you’re probably thinking: Great! But how do I know whether or not any of this is working?
Below are some fundamental things you can do to measure the effectiveness of your efforts:
76. Add Google Analytics to your website (or have someone do that).
77. Document what success looks like from a business perspective.
78. Track your progress toward your goals.
79. Know the difference between a top and bottom of funnel metric.
80. Keep track of coupons redeemed.
81. Track incoming calls, messages, and emails.
82. Make sure conversion tracking is set up for your digital advertising.
83. Ask customers how they heard about you.
84. Measure your foot traffic (if your business is retail).
85. Measure your average order value.
86. Measure your conversion rate (online and in physical stores).
87. Document any changes to your promotion and messaging and note the effect on business.
88. Track your bottom line to ensure your advertising and promotions drive profitable sales.
89. Calculate the lifetime value of a customer.
90. Know what it costs to acquire a new customer.
91. Know your customer retention rate.
92. Know the cost difference between retaining a current customer and acquiring a new one.
93. Test a discount vs. non-discount type of offer (bundle or buy now, pay later).
Getting Help For The Needed Work
Time is money, and you will find that sometimes, it’s just better to hire an expert who can help you market your business.
Below are some tips for doing just that:
94. Ask for a referral to hire expertise in digital marketing (PPC, SEO, email, web design. and development).
95. Get an intern to create all the pictures and videos outlined in the content section.
96. Hire a local freelancer if you have budget constraints.
97. Be crystal clear about your definition of success for anyone you hire.
98. Ask to see relevant case studies before hiring anyone.
99. Get an SEO audit to identify any gaps.
100. Use online resources like Fiverr, Upwork, and 99 Designs for some of your needs.
101. Hire someone who can write content for you.
102. Ask an employee or someone you know to edit videos. You might be amazed at how good a job they do.
103. Keep a handy list of trusted resources for when you need them.
Getting Started
That’s the list!
103 small business marketing ideas you can actually implement.
The best advice I can give you for getting started is to pick a couple of easy ones (most likely in the content section) and have at it.
Before you know it, you find your rhythm.
Good luck!
More resources:
Featured Image: KucherAV/Shutterstock
SEO
How to Revive an Old Blog Article for SEO
Quick question: What do you typically do with your old blog posts? Most likely, the answer is: Not much.
If that’s the case, you’re not alone. Many of us in SEO and content marketing tend to focus on continuously creating new content, rather than leveraging our existing blog posts.
However, here’s the reality—Google is becoming increasingly sophisticated in evaluating content quality, and we need to adapt accordingly. Just as it’s easier to encourage existing customers to make repeat purchases, updating old content on your website is a more efficient and sustainable strategy in the long run.
Ways to Optimize Older Content
Some of your old content might not be optimized for SEO very well, rank for irrelevant keywords, or drive no traffic at all. If the quality is still decent, however, you should be able to optimize it properly with little effort.
Refresh Content
If your blog post contains a specific year or mentions current events, it may become outdated over time. If the rest of the content is still relevant (like if it’s targeting an evergreen topic), simply updating the date might be all you need to do.
Rewrite Old Blog Posts
When the content quality is low (you might have greatly improved your writing skills since you’ve written the post) but the potential is still there, there’s not much you can do apart from rewriting an old blog post completely.
This is not a waste—you’re saving time on brainstorming since the basic structure is already in place. Now, focus on improving the quality.
Delete Old Blog Posts
You might find a blog post that just seems unusable. Should you delete your old content? It depends. If it’s completely outdated, of low quality, and irrelevant to any valuable keywords for your website, it’s better to remove it.
Once you decide to delete the post, don’t forget to set up a 301 redirect to a related post or page, or to your homepage.
Promote Old Blog Posts
Sometimes all your content needs is a bit of promotion to start ranking and getting traffic again. Share it on your social media, link to it from a new post – do something to get it discoverable again to your audience. This can give it the boost it needs to attract organic links too.
Which Blog Posts Should You Update?
Deciding when to update or rewrite blog posts is a decision that relies on one important thing: a content audit.
Use your Google Analytics to find out which blog posts used to drive tons of traffic, but no longer have the same reach. You can also use Google Search Console to find out which of your blog posts have lost visibility in comparison to previous months. I have a guide on website analysis using Google Analytics and Google Search Console you can follow.
If you use keyword tracking tools like SE Ranking, you can also use the data it provides to come up with a list of blog posts that have dropped in the rankings.
Make data-driven decisions to identify which blog posts would benefit from these updates – i.e., which ones still have the chance to recover their keyword rankings and organic traffic.
With Google’s helpful content update, which emphasizes better user experiences, it’s crucial to ensure your content remains relevant, valuable, and up-to-date.
How To Update Old Blog Posts for SEO
Updating articles can be an involved process. Here are some tips and tactics to help you get it right.
Author’s Note: I have a Comprehensive On-Page SEO Checklist you might also be interested in following while you’re doing your content audit.
Conduct New Keyword Research
Updating your post without any guide won’t get you far. Always do your keyword research to understand how users are searching for your given topic.
Proper research can also show you relevant questions and sections that can be added to the blog post you’re updating or rewriting. Make sure to take a look at the People Also Ask (PAA) section that shows up when you search for your target keyword. Check out other websites like Answer The Public, Reddit, and Quora to see what users are looking for too.
Look for New Ranking Opportunities
When trying to revive an old blog post for SEO, keep an eye out for new SEO opportunities (e.g., AI Overview, featured snippets, and related search terms) that didn’t exist when you first wrote your blog post. Some of these features can be targeted by the new content you will add to your post, if you write with the aim to be eligible for it.
Rewrite Headlines and Meta Tags
If you want to attract new readers, consider updating your headlines and meta tags.
Your headlines and meta tags should fulfill these three things:
- Reflect the rewritten and new content you’ve added to the blog post.
- Be optimized for the new keywords it’s targeting (if any).
- Appeal to your target audience – who may have changed tastes from when the blog post was originally made.
Remember that your meta tags in particular act like a brief advertisement for your blog post, since this is what the user first sees when your blog post is shown in the search results page.
Take a look at your blog post’s click-through rate on Google Search Console – if it falls below 2%, it’s definitely time for new meta tags.
Replace Outdated Information and Statistics
Updating blog content with current studies and statistics enhances the relevance and credibility of your post. By providing up-to-date information, you help your audience make better, well-informed decisions, while also showing that your content is trustworthy.
Tighten or Expand Ideas
Your old content might be too short to provide real value to users – or you might have rambled on and on in your post. It’s important to evaluate whether you need to make your content more concise, or if you need to elaborate more.
Keep the following tips in mind as you refine your blog post’s ideas:
- Evaluate Helpfulness: Measure how well your content addresses your readers’ pain points. Aim to follow the E-E-A-T model (Experience, Expertise, Authoritativeness, Trustworthiness).
- Identify Missing Context: Consider whether your content needs more detail or clarification. View it from your audience’s perspective and ask if the information is complete, or if more information is needed.
- Interview Experts: Speak with industry experts or thought leaders to get fresh insights. This will help support your writing, and provide unique points that enhance the value of your content.
- Use Better Examples: Examples help simplify complex concepts. Add new examples or improve existing ones to strengthen your points.
- Add New Sections if Needed: If your content lacks depth or misses a key point, add new sections to cover these areas more thoroughly.
- Remove Fluff: Every sentence should contribute to the overall narrative. Eliminate unnecessary content to make your post more concise.
- Revise Listicles: Update listicle items based on SEO recommendations and content quality. Add or remove headings to stay competitive with higher-ranking posts.
Improve Visuals and Other Media
No doubt that there are tons of old graphics and photos in your blog posts that can be improved with the tools we have today. Make sure all of the visuals used in your content are appealing and high quality.
Update Internal and External Links
Are your internal and external links up to date? They need to be for your SEO and user experience. Outdated links can lead to broken pages or irrelevant content, frustrating readers and hurting your site’s performance.
You need to check for any broken links on your old blog posts, and update them ASAP. Updating your old blog posts can also lead to new opportunities to link internally to other blog posts and pages, which may not have been available when the post was originally published.
Optimize for Conversions
When updating content, the ultimate goal is often to increase conversions. However, your conversion goals may have changed over the years.
So here’s what you need to check in your updated blog post. First, does the call-to-action (CTA) still link to the products or services you want to promote? If not, update it to direct readers to the current solution or offer.
Second, consider where you can use different conversion strategies. Don’t just add a CTA at the end of the post.
Last, make sure that the blog post leverages product-led content. It’s going to help you mention your products and services in a way that feels natural, without being too pushy. Being subtle can be a high ROI tactic for updated posts.
Key Takeaway
Reviving old blog articles for SEO is a powerful strategy that can breathe new life into your content and boost your website’s visibility. Instead of solely focusing on creating new posts, taking the time to refresh existing content can yield impressive results, both in terms of traffic and conversions.
By implementing these strategies, you can transform old blog posts into valuable resources that attract new readers and retain existing ones. So, roll up your sleeves, dive into your archives, and start updating your content today—your audience and search rankings will thank you!
SEO
How Compression Can Be Used To Detect Low Quality Pages
The concept of Compressibility as a quality signal is not widely known, but SEOs should be aware of it. Search engines can use web page compressibility to identify duplicate pages, doorway pages with similar content, and pages with repetitive keywords, making it useful knowledge for SEO.
Although the following research paper demonstrates a successful use of on-page features for detecting spam, the deliberate lack of transparency by search engines makes it difficult to say with certainty if search engines are applying this or similar techniques.
What Is Compressibility?
In computing, compressibility refers to how much a file (data) can be reduced in size while retaining essential information, typically to maximize storage space or to allow more data to be transmitted over the Internet.
TL/DR Of Compression
Compression replaces repeated words and phrases with shorter references, reducing the file size by significant margins. Search engines typically compress indexed web pages to maximize storage space, reduce bandwidth, and improve retrieval speed, among other reasons.
This is a simplified explanation of how compression works:
- Identify Patterns:
A compression algorithm scans the text to find repeated words, patterns and phrases - Shorter Codes Take Up Less Space:
The codes and symbols use less storage space then the original words and phrases, which results in a smaller file size. - Shorter References Use Less Bits:
The “code” that essentially symbolizes the replaced words and phrases uses less data than the originals.
A bonus effect of using compression is that it can also be used to identify duplicate pages, doorway pages with similar content, and pages with repetitive keywords.
Research Paper About Detecting Spam
This research paper is significant because it was authored by distinguished computer scientists known for breakthroughs in AI, distributed computing, information retrieval, and other fields.
Marc Najork
One of the co-authors of the research paper is Marc Najork, a prominent research scientist who currently holds the title of Distinguished Research Scientist at Google DeepMind. He’s a co-author of the papers for TW-BERT, has contributed research for increasing the accuracy of using implicit user feedback like clicks, and worked on creating improved AI-based information retrieval (DSI++: Updating Transformer Memory with New Documents), among many other major breakthroughs in information retrieval.
Dennis Fetterly
Another of the co-authors is Dennis Fetterly, currently a software engineer at Google. He is listed as a co-inventor in a patent for a ranking algorithm that uses links, and is known for his research in distributed computing and information retrieval.
Those are just two of the distinguished researchers listed as co-authors of the 2006 Microsoft research paper about identifying spam through on-page content features. Among the several on-page content features the research paper analyzes is compressibility, which they discovered can be used as a classifier for indicating that a web page is spammy.
Detecting Spam Web Pages Through Content Analysis
Although the research paper was authored in 2006, its findings remain relevant to today.
Then, as now, people attempted to rank hundreds or thousands of location-based web pages that were essentially duplicate content aside from city, region, or state names. Then, as now, SEOs often created web pages for search engines by excessively repeating keywords within titles, meta descriptions, headings, internal anchor text, and within the content to improve rankings.
Section 4.6 of the research paper explains:
“Some search engines give higher weight to pages containing the query keywords several times. For example, for a given query term, a page that contains it ten times may be higher ranked than a page that contains it only once. To take advantage of such engines, some spam pages replicate their content several times in an attempt to rank higher.”
The research paper explains that search engines compress web pages and use the compressed version to reference the original web page. They note that excessive amounts of redundant words results in a higher level of compressibility. So they set about testing if there’s a correlation between a high level of compressibility and spam.
They write:
“Our approach in this section to locating redundant content within a page is to compress the page; to save space and disk time, search engines often compress web pages after indexing them, but before adding them to a page cache.
…We measure the redundancy of web pages by the compression ratio, the size of the uncompressed page divided by the size of the compressed page. We used GZIP …to compress pages, a fast and effective compression algorithm.”
High Compressibility Correlates To Spam
The results of the research showed that web pages with at least a compression ratio of 4.0 tended to be low quality web pages, spam. However, the highest rates of compressibility became less consistent because there were fewer data points, making it harder to interpret.
Figure 9: Prevalence of spam relative to compressibility of page.
The researchers concluded:
“70% of all sampled pages with a compression ratio of at least 4.0 were judged to be spam.”
But they also discovered that using the compression ratio by itself still resulted in false positives, where non-spam pages were incorrectly identified as spam:
“The compression ratio heuristic described in Section 4.6 fared best, correctly identifying 660 (27.9%) of the spam pages in our collection, while misidentifying 2, 068 (12.0%) of all judged pages.
Using all of the aforementioned features, the classification accuracy after the ten-fold cross validation process is encouraging:
95.4% of our judged pages were classified correctly, while 4.6% were classified incorrectly.
More specifically, for the spam class 1, 940 out of the 2, 364 pages, were classified correctly. For the non-spam class, 14, 440 out of the 14,804 pages were classified correctly. Consequently, 788 pages were classified incorrectly.”
The next section describes an interesting discovery about how to increase the accuracy of using on-page signals for identifying spam.
Insight Into Quality Rankings
The research paper examined multiple on-page signals, including compressibility. They discovered that each individual signal (classifier) was able to find some spam but that relying on any one signal on its own resulted in flagging non-spam pages for spam, which are commonly referred to as false positive.
The researchers made an important discovery that everyone interested in SEO should know, which is that using multiple classifiers increased the accuracy of detecting spam and decreased the likelihood of false positives. Just as important, the compressibility signal only identifies one kind of spam but not the full range of spam.
The takeaway is that compressibility is a good way to identify one kind of spam but there are other kinds of spam that aren’t caught with this one signal. Other kinds of spam were not caught with the compressibility signal.
This is the part that every SEO and publisher should be aware of:
“In the previous section, we presented a number of heuristics for assaying spam web pages. That is, we measured several characteristics of web pages, and found ranges of those characteristics which correlated with a page being spam. Nevertheless, when used individually, no technique uncovers most of the spam in our data set without flagging many non-spam pages as spam.
For example, considering the compression ratio heuristic described in Section 4.6, one of our most promising methods, the average probability of spam for ratios of 4.2 and higher is 72%. But only about 1.5% of all pages fall in this range. This number is far below the 13.8% of spam pages that we identified in our data set.”
So, even though compressibility was one of the better signals for identifying spam, it still was unable to uncover the full range of spam within the dataset the researchers used to test the signals.
Combining Multiple Signals
The above results indicated that individual signals of low quality are less accurate. So they tested using multiple signals. What they discovered was that combining multiple on-page signals for detecting spam resulted in a better accuracy rate with less pages misclassified as spam.
The researchers explained that they tested the use of multiple signals:
“One way of combining our heuristic methods is to view the spam detection problem as a classification problem. In this case, we want to create a classification model (or classifier) which, given a web page, will use the page’s features jointly in order to (correctly, we hope) classify it in one of two classes: spam and non-spam.”
These are their conclusions about using multiple signals:
“We have studied various aspects of content-based spam on the web using a real-world data set from the MSNSearch crawler. We have presented a number of heuristic methods for detecting content based spam. Some of our spam detection methods are more effective than others, however when used in isolation our methods may not identify all of the spam pages. For this reason, we combined our spam-detection methods to create a highly accurate C4.5 classifier. Our classifier can correctly identify 86.2% of all spam pages, while flagging very few legitimate pages as spam.”
Key Insight:
Misidentifying “very few legitimate pages as spam” was a significant breakthrough. The important insight that everyone involved with SEO should take away from this is that one signal by itself can result in false positives. Using multiple signals increases the accuracy.
What this means is that SEO tests of isolated ranking or quality signals will not yield reliable results that can be trusted for making strategy or business decisions.
Takeaways
We don’t know for certain if compressibility is used at the search engines but it’s an easy to use signal that combined with others could be used to catch simple kinds of spam like thousands of city name doorway pages with similar content. Yet even if the search engines don’t use this signal, it does show how easy it is to catch that kind of search engine manipulation and that it’s something search engines are well able to handle today.
Here are the key points of this article to keep in mind:
- Doorway pages with duplicate content is easy to catch because they compress at a higher ratio than normal web pages.
- Groups of web pages with a compression ratio above 4.0 were predominantly spam.
- Negative quality signals used by themselves to catch spam can lead to false positives.
- In this particular test, they discovered that on-page negative quality signals only catch specific types of spam.
- When used alone, the compressibility signal only catches redundancy-type spam, fails to detect other forms of spam, and leads to false positives.
- Combing quality signals improves spam detection accuracy and reduces false positives.
- Search engines today have a higher accuracy of spam detection with the use of AI like Spam Brain.
Read the research paper, which is linked from the Google Scholar page of Marc Najork:
Detecting spam web pages through content analysis
Featured Image by Shutterstock/pathdoc
SEO
New Google Trends SEO Documentation
Google Search Central published new documentation on Google Trends, explaining how to use it for search marketing. This guide serves as an easy to understand introduction for newcomers and a helpful refresher for experienced search marketers and publishers.
The new guide has six sections:
- About Google Trends
- Tutorial on monitoring trends
- How to do keyword research with the tool
- How to prioritize content with Trends data
- How to use Google Trends for competitor research
- How to use Google Trends for analyzing brand awareness and sentiment
The section about monitoring trends advises there are two kinds of rising trends, general and specific trends, which can be useful for developing content to publish on a site.
Using the Explore tool, you can leave the search box empty and view the current rising trends worldwide or use a drop down menu to focus on trends in a specific country. Users can further filter rising trends by time periods, categories and the type of search. The results show rising trends by topic and by keywords.
To search for specific trends users just need to enter the specific queries and then filter them by country, time, categories and type of search.
The section called Content Calendar describes how to use Google Trends to understand which content topics to prioritize.
Google explains:
“Google Trends can be helpful not only to get ideas on what to write, but also to prioritize when to publish it. To help you better prioritize which topics to focus on, try to find seasonal trends in the data. With that information, you can plan ahead to have high quality content available on your site a little before people are searching for it, so that when they do, your content is ready for them.”
Read the new Google Trends documentation:
Get started with Google Trends
Featured Image by Shutterstock/Luis Molinero
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