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OpenAI’s Rockset Acquisition And How It May Impact Digital Marketing

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OpenAI's Rockset Acquisition And How It May Impact Digital Marketing

OpenAI acquired a technology from Rockset that will enable the creation of new products, real-time data analysis, and recommendation systems, possibly signaling a new phase for OpenAI that could change the face of search marketing in the near future.

What Is Rockset And Why It’s Important

Rockset describes its technology as a Hybrid Search, a type of multi-faceted approach to search (integrating vector search, text search and metadata filtering) to retrieve documents that can augment the generation process in RAG systems. RAG is a technique that combines search with generative AI that is intended to create more factually accurate and contextually relevant results. It’s a technology that plays a role in BING’s AI search and Google’s AI Overviews.

Rockset’s research paper about the Rockset Hybrid Search Architecture notes:

“All vector search is becoming hybrid search as it drives the most relevant, real-time application experiences. Hybrid search involves incorporating vector search and text
search as well as metadata filtering, all in a single query. Hybrid search is used in search, recommendations and retrieval augmented generation (RAG) applications.

…Rockset is designed and optimized to ingest data in real time, index different data types and run retrieval and ranking algorithms.”

What makes Rockset’s hybrid search important is that it allows the indexing and use of multiple data types (vectors, text, geospatial data about objects & events), including real-time data use. That powerful flexibility allows the technology to interact with different kinds of data that can be used for in-house and consumer-facing applications related to contextually relevant product recommendations, customer segmentation and analysis for targeted marketing campaigns, personalization, personalized content aggregation, location-based recommendations (restaurants, services, etc.) and in applications that increase user engagement (Rockset lists numerous case studies of how their technology is used).

OpenAI’s announcement explained:

“AI has the opportunity to transform how people and organizations leverage their own data. That’s why we’ve acquired Rockset, a leading real-time analytics database that provides world-class data indexing and querying capabilities.

Rockset enables users, developers, and enterprises to better leverage their own data and access real-time information as they use AI products and build more intelligent applications.

…Rockset’s infrastructure empowers companies to transform their data into actionable intelligence. We’re excited to bring these benefits to our customers…”

OpenAI’s announcement also explains that they intend to integrate Rockset’s technology into their own retrieval infrastructure.

At this point we know the transformative quality of hybrid search and the possibilities but OpenAI is at this point only offering general ideas of how this will translate into APIs and products that companies and individuals can create and use.

The official announcement of the acquisition from Rockset, penned by one of the cofounders, offered these clues:

“We are thrilled to join the OpenAI team and bring our technology and expertise to building safe and beneficial AGI.

…Advanced retrieval infrastructure like Rockset will make AI apps more powerful and useful. With this acquisition, what we’ve developed over the years will help make AI accessible to all in a safe and beneficial way.

Rockset will become part of OpenAI and power the retrieval infrastructure backing OpenAI’s product suite. We’ll be helping OpenAI solve the hard database problems that AI apps face at massive scale.”

What Exactly Does The Acquisition Mean?

Duane Forrester, formerly of Bing Search and Yext (LinkedIn profile), shared his thoughts:

“Sam Altman has stated openly a couple times that they’re not chasing Google. I get the impression he’s not really keen on being seen as a search engine. More like they want to redefine the meaning of the phrase “search engine”. Reinvent the category and outpace Google that way. And Rockset could be a useful piece in that approach.

Add in Apple is about to make “ChatGPT” a mainstream thing with consumers when they launch the updated Siri this Fall, and we could very easily see query starts migrate away from traditional search engine boxes. Started with TikTok/social, now moving to ai-assistants.”

Another approach, which could impact SEO, is that OpenAI could create a product based on an API that can be used by companies to power in-house and consumer facing applications. With that approach, OpenAI provides the infrastructure (like they currently do with ChatGPT and foundation models) and let the world innovate all over the place with OpenAI at the center (as it currently does) as the infrastructure.

I asked Duane about that scenario and he agreed but also remained open to an even wider range of possibilities:

“Absolutely, a definite possibility. As I’ve been approaching this topic, I’ve had to go up a level. Or conceptually switch my thinking. Search is, at its heart, information retrieval. So if I go down the IR path, how could one reinvent  “search” with today’s systems and structures that redefine how information retrieval happens?

This is also – it should be noted- a description for the next-gen advanced site search.  They could literally take over site search across a wide range of mid-to-enterprise level companies. It’s easily as advanced as the currently most advanced site-search systems. Likely more advanced if they launch it. So ultimately, this could herald a change to consumer search (IR) and site-search-based systems.

Expanding from that, apps, as they allude to.  So I can see their direction here.”

Deedy Das of Menlo Ventures (Poshmark, Roku, Uber) speculated on Twitter about how this acquisition may transform OpenAI:

“This is speculation but I imagine Rockset will power all their enterprise search offerings to compete with Glean and / or a consumer search offering to compete with Perplexity / Google. Permissioning capabilities of Rockset make me think more the former than latter”

Others on Twitter offered their take on how this will affect the future of AI:

“I doubt OpenAI will jump into the enterprise search fray. It’s just far too challenging and something that Microsoft and Google are best positioned to go after.

This is a play to accelerate agentic behaviors and make deep experts within the enterprise. You might argue it’s the same thing an enterprise search but taking an agent first approach is much more inline with the OpenAI mission.”

A Consequential Development For OpenAI And Beyond

The acquisition of Rockset may prove to be the foundation of one of the most consequential changes to how businesses use and deploy AI, which in turn, like many other technological developments, could also have an effect on the business of digital marketing.

Read how Rockset customers power recommendation systems, real-time personalization, real-time analytics, and other applications:

Featured Case Studies

Read the official Rockset announcement:

OpenAI Acquires Rockset

Read the official OpenAI announcement:

OpenAI acquires Rockset
Enhancing our retrieval infrastructure to make AI more helpful

Read the original Rockset research paper:

Rockset Hybrid Search Architecture (PDF)

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Squarespace Update Strengthens Its Robust Website Builder

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Squarespace Update Strengthens Its Robust Website Builder

Squarespace announced updates to their Blueprint AI, automating website creation, and enhancing their tool suite—further strengthening their website building platform for small and medium-sized businesses.

Squarespace

Squarespace is known for their easy to use drag and drop interface that allows user to select a template, modify it with a few clicks and to drag and drop web page elements in order to create a professional looking website. Over 2% of all websites are reported to use Squarespace, showing that it’s a popular choice website building platform for small to medium size businesses.

Blueprint AI

Blueprint AI, launched in late 2023, is Squarespace’s proprietary AI website builder that helps users create a website by answering questions related to what kind of site they’re trying to create. The AI then creates a template based on the answers to the questions. Users can then use Squarespace’s full suite of editing features to further modify their website then modify to suit their needs and create a true custom website.

Other Improvements

Squarespace also announced other improvements that help users switch web page layouts and apply changes, a one-click style changer that instantly creates new style combinations, and a new hub for managing the website brand identify.

The announcement explained:

Layout Switcher:
An adaptive layout menu that enables faster website design experimentation—offering a set of flexible compositions with one’s content automatically embedded, then applied instantly to a page.

Site Themes:
One-click styling combinations that make it easier to preview and apply a new website aesthetic—via handpicked font pairings, color palettes, button styles and more, with recommendations aligned to a customer’s brand personality.

Brand Identity Management:
A central hub for crafting and storing one’s unique brand identity that guides Squarespace’s AI writer to instantly generate first draft, on-brand copy populated across key surface areas, including website text, content descriptions, and client documents, among others.”

Takeaways

Squarespace has about 20 years experience helping businesses easily build websites and start doing business online. This announcement shows that Squarespace continues to improve the already excellent platform that gives businesses the chance to effectively compete online.

Read Squarespace’s announcement:

Squarespace Refresh 2024: Introducing a New Era for Entrepreneurs

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Why Content Is Important For SEO

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Why Content Is Important For SEO

Content is SEO. More specifically, it’s one side of the SEO relationship. One core function of search engines is to connect users with the information they’re looking for. That information might be a product listing, a review, a news story, an image, or a video.

The other core function of search engines is to retain users.

Search engines retain users by ensuring their confidence and trust in the displayed results. Over time, they build expectations that using their platform is a safe, streamlined experience that quickly leads users to what they want.

SEO success depends on being found by your target audience for what they are looking for and consistently providing a satisfying user experience based on the context of the queries they type into search engines.

Search Is Built On Content

The core function of search engines is to help users find information. Search engines first discover webpages, they parse and render and they then add them to an index. When a user inputs a query, search engines retrieve relevant webpages in the index and then “rank” them.

Search engines need to know what pages are about and what they contain in order to serve them to the right users. In concept, they do this quite simply: They examine the content. The real process behind this is complicated, executed by automated algorithms and evaluated with human feedback.

Google constantly adjusts and updates it algorithms with the goal of ensuring the most relevant content is served to searchers.

This relationship between searchers, search engines, and websites, has come to define the internet experience for most users. Unless you know the exact URL of the website you intend to visit, you need must find it via a third party. That could be social media, a search engine, or even discovering the website offline and then typing it in. This is called a “referral,” and Google sends 64% of all website referrals in the U.S. Microsoft and Bing send the next largest amount of referrals, followed by YouTube.

Getting discovered by people who don’t already know you depends on search engines, and search engines depend on content.

The SEO Value Of Content

Google has said it prioritizes user satisfaction.

It’s confirmed that user behavior signals impact ranking.

At this point, whether this relationship is causal or correlative doesn’t matter. You must prioritize user experience and satisfaction because it’s a key indicator of SEO success.

Written language is still the primary way users interact with search engines and how algorithms understand websites. Google algorithms can interpret audio and videos, but written text is core to SEO functionality.

Enticing clicks and engaging users through content that satisfies their queries is the baseline of SEO. If your pages can’t do that, you won’t have success.

High-quality content and user experiences aren’t just important for SEO; they’re prerequisites.

This is true for all advertising and branding. Entire industries and careers are built on the skills to refine the right messaging and put it in front of the right people.

Evidence For The SEO Value Of Content

Google highlights the importance of content in its “SEO fundamentals” documentation. It advises that Google’s algorithms look for “helpful, reliable information that’s primarily created to benefit people,” and provides details about how to self-assess high-quality content.

  • Content, and how well it matches a user’s needs, is one of the core positive and negative factors in Google’s ranking systems. It updates systems to reduce content it deems to be unhelpful and prioritize content it deems to be helpful.
  • In fact, Google’s analysis of the content may determine whether a page enters the index at all to become eligible to rank. If you work hard to provide a good experience and serve the needs of your users, search engines have more reason to surface your content and may do so more often.
  • A 2024 study in partnership between WLDM, ClickStream, and SurferSEO suggests that the quality of your coverage on a topic is highly correlated with rankings.

Content And User Behavior

Recent developments in the SEO industry, such as the Google leak, continue to highlight the value of both content and user experience.

Google values user satisfaction to determine the effectiveness and quality of webpages and does seem to use behavioral analysis in ranking websites. It also focuses on the user intent of queries and whether a specific intent is served by a particular resource.

The satisfaction of your users is, if not directly responsible for SEO performance, highly correlated with it.

Many factors affect user experience and satisfaction. Website loading speed and other performance metrics are part of it. Intrusive elements of the page on the experience are another.

Content, however, is one of the primary determiners of a “good” or “bad” experience.

  • Does the user find what they’re looking for? How long does it take?
  • Is the content accurate and complete?
  • Is the content trustworthy and authoritative?

The answers to these questions reflect whether the user has a good or bad experience with your content, and this determines their behavior. Bad experiences tend to result in the user leaving without engaging with your website, while good experiences tend to result in the user spending more time on the page or taking action.

This makes content critical not only to your SEO efforts on search engines but also to your website’s performance metrics. Serving the right content to the right users in the right way impacts whether they become leads, convert, or come back later.

Leaning into quality and experience is a win all around. Good experiences lead to desirable behaviors. These behaviors are strong indications of the quality of your website and content. They lead to positive outcomes for your business and are correlated with successful SEO.

What Kinds Of Content Do You Need?

Successful content looks different for each goal you have and the different specific queries you’re targeting.

Text is still the basis of online content when it comes to search. Videos are massively popular. YouTube is the second-most popular search engine in the world. However, in terms of referrals, it only sends 3.5% of referral traffic to the web in the U.S. In addition, videos have titles, and these days, most have automated transcripts. These text elements are critical for discovery.

That isn’t to say videos and images aren’t popular. Video, especially “shorts” style videos, is an increasingly popular medium. Cisco reported that video made up 82% of all internet traffic in 2022. So you absolutely shoulder consider images and video as part of your content strategy to best serve your audiences and customers.

Both can enhance text-based webpages and stand on their own on social platforms.

But for SEO, it’s critical to remember that Google search sends the most referral traffic to other websites. Text content is still the core of a good SEO strategy. Multi-modal AI algorithms are getting very good at translating information between various forms of media, but text content remains critical for several reasons:

  • Plain text has high accessibility. Screen readers can access it, and it can be resized easily.
  • Text is the easiest way for both people and algorithms to analyze semantic connections between ideas and entities.
  • Text doesn’t depend on device performance like videos and images might.
  • Text hyperlinks are very powerful SEO tools because they convey direct meaning along with the link.
  • It’s easier to skim through text than video.

Text content is still dominant for SEO. But you should not ignore other content. Images, for example, make for strong link building assets because they’re attractive and easily sharable. Accompanying text with images and video accommodates a variety of user preferences and can help capture attention when plain text might not.

Like everything else, it’s down to what best serves users in any given situation.

SEO Content: Serving Users Since Search Was A Thing

Search engines match content to the needs of users.

Content is one-third of this relationship: user – search engine – information.

You need content to perform SEO, and any digital marketing activity successfully.

The difficulty comes from serving that perfect content for the perfect situation.

So read “How To Create High-Quality Content” next.

Read More:


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Why Your Keyword Strategy Isn’t Driving Enough Traffic (And How to Fix It)

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Why Your Keyword Strategy Isn’t Driving Enough Traffic (And How to Fix It)

This post was sponsored by Moz. The opinions expressed in this article are the sponsor’s own.

The scope of modern keyword strategy is expansive and crosses many disciplines. As Google leans further into user experience and user signals as part of its ranking algorithms, research, execution, and testing must become more interwoven and refined.

If your keyword strategy is underperforming and you’re struggling to drive traffic, rankings, or even onsite conversions, your keyword strategy could be missing critical components.

The following is a look at common mistakes and how to address them. You’ll see screenshots and examples of how you can solve keyword strategy issues and improve workflows during the keyword research stage using the premium keyword research features in Moz Pro, but you can get started free with  Moz’s Keyword Explorer tool.

Mistake #1: Failing To Target Intent

You can’t just pick a keyword you want to rank for and move straight into writing a page. What you want to target is the first part of a complex equation, of which the user is the most important part.

Intent can be expressed as a set of questions:

  • Why is the user searching for the query?
  • What does the user expect to find?
  • What do search engines deliver to meet this intent?

You must answer these questions to build content that fits neatly between the expectations of searchers and the search engines. Whether you’re a beginner in keyword research or you’re a professional SEO who wants to brush up on the fundamentals, you must understand the relationship between queries and search intent. Content that does not satisfy intent will result in a poor user experience, which leads to negative engagement signals, which will hurt your ability to rank.

You must understand the relationship between queries and search intent. Content that does not satisfy intent will result in a poor user experience, which leads to negative engagement signals.

If enough of your content is misaligned with user intent, it could impact your entire site, as you won’t be seen as trustworthy or authoritative.

If individual pages or your keyword strategy as a whole is underperforming, this is one of the first things you should audit because a mismatch between search intent and your content will kill those pages, whether they’re old or new.

You also need to keep in mind that intent changes. This can be due to one-off events, seasonal changes, or algorithm updates.

Here are some examples of intent:

  • Purchase intent: the user is actively looking for a product to buy.
  • Comparison intent: the user is shopping around and comparing products.
  • Informational or educational intent: The user wants to learn something.
Screenshot from Moz

Intents can be quite complicated, and you’ll need to rely on your own audience research to get granular. But a tool can help speed up the process by showing you the general intent of a keyword and what is currently ranking on the SERP.

Explore by Keyword in Moz Pro makes it easy to see keyword intent at a glance for individual keywords and a whole batch of keyword suggestions. Let’s look at the keyword [best convertible car seat].

You can probably already guess the intent, and the tool confirms that it’s a commercial intent keyword. This means users are looking to compare products and features to find the best suited for them. Remember, this is based on the results in the SERPs, so it’s giving you some more intel into what Google expects a user’s intent to be, which we’ll discuss more in a bit.

1727247363 233 Why Your Keyword Strategy Isnt Driving Enough Traffic And HowScreenshot of Moz Pro

As you go through the research process, you can use a combination of factors such as Difficulty and intent to discover related keywords worth pursuing to bolster your strategy.

Mistake #2: Not Conducting Competitor And On-SERP Research

When you’re in the weeds of data tables and strategy, it’s easy to forget one of the most simple and critical rules in SEO.

Most of the information you need is on the SERP.

When you evaluate the SERP of a given keyword, you can gain a lot of information with the right approach. But you’re going to need to get good at reading between the lines.

You can use the existing pages on a SERP to understand how well the query is being satisfied and what competitors are and are not doing. If the SERP has many high-quality pages, you can learn a lot from the strategies your competitors use. If there are pages that you consider low-quality, based on your knowledge of the subject matter, then you’ve identified an opportunity.

So, to properly research SERPs, you need a few skills:

  • Understanding of design and UX to identify suboptimal user experiences or understand why some pages may be outperforming.
  • A deep understanding of the subject matter covered by the keyword so that you can identify which pages provide trustworthy, high-quality information.
  • Knowledge of the user intent behind a query so that you can match the intent with the experience that the ranking pages deliver.

From there, you can evaluate the quality of the pages and choose where to focus your efforts. If you’re lacking information or you can’t find a good angle of attack, then start looking at similar SERPs for related keywords or related intents. If you can find a SERP with sufficiently different results but related search intent, you can compare and contrast.

Going back to our research related to [best convertible car seat], let’s take a look at the SERP. We can do it right inside Moz’s tool:

1727247363 561 Why Your Keyword Strategy Isnt Driving Enough Traffic And HowScreenshot from Moz Pro

Yikes! This is going to be a tough one. We’ve got Reddit and Wirecutter on there.

Luckily, there are options. Using the “questions” tab in the “keyword suggestions” tool, you can discover questions that searchers ask relatively frequently. Some of them may have the potential for a related keyword strategy.

1727247363 456 Why Your Keyword Strategy Isnt Driving Enough Traffic And HowScreenshot from Moz Pro

Even though the head term will be difficult to rank for, you can see a lot of “informational” intent related to this search. This is an opportunity to build trust with highly motivated consumers.

Mistake #3: Not Organizing Your Research

If you do keyword research intermittently or only at the beginning of campaigns, you might be missing important opportunities to refine your strategies.

Keyword research needs to be checked and refined as your strategy changes and the SERPs get updated.

It’s critical that you set yourself up for success when you begin a new campaign or strategy. You don’t want to do a ton of work and leave it in a disorganized state because, eventually, you will need to update your pages and reassess the strategy behind them. You can save yourself a lot of time by preparing for this eventuality and setting up a strategy that’s easy to jump back into.

Building keyword groups and lists help you understand how pages fit into the broader categorization of your website. It’s also a good idea to use a tool that tracks your progress so that when you return to strategy, you can see the past performance of pages at a glance.

With Keyword Lists in Moz Pro you can to upload your own sheet file or build a list by typing it out. Once the list is in the system, you get a ton of insights about the keywords both individually and in aggregate, as you can see from the screenshot of the sample list below.

1727247363 276 Why Your Keyword Strategy Isnt Driving Enough Traffic And HowScreenshot from Moz Pro

Mistake #4: Not Building Entity And Topic Maps

The way you organize information is critical at two levels.

The first is on the page. How you present information, in what order, and in what format is critical to the experience of a page. If you can match this well with intent, you’ll provide users with a good experience and improve conversion rates.

The other level is site-wide. You must build a content and keyword strategy around topics and entities. This is how you build a content library that’s friendly to both users and advanced search algorithms. Building entity maps correctly helps you compete in an AI-heavy environment because you’re speaking the language of AI algorithms that work by connecting entities together through context.

Building these maps of context between topics also helps you to build a robust strategy and discover opportunities your competitors may have missed. Every page you add to a broader topic is an opportunity to reinforce your authority, succeed in a unique SERP, and transfer that SEO power to your other pages through internal linking.

Moz’s “similar SERPs” tool comes in handy here. With Moz Pro, search by keyword and filter by Similar SERPs. Tada! By analyzing the top-ranking pages for your target keyword you’ll see other keywords those competing URLs ranked for. With this list of new keywords, you can identify opportunities to strategically expand your content based on that topical analysis. It’s a great way to see where there’s overlap in SERPs.

1727247363 495 Why Your Keyword Strategy Isnt Driving Enough Traffic And HowScreenshot from Moz Pro
1727247363 550 Why Your Keyword Strategy Isnt Driving Enough Traffic And HowScreenshot from Moz Pro

So stop missing out on opportunities your competitors are capitalizing on. With the advanced keyword research features in Moz Pro you can streamline your research process, enabling deeper keyword analysis and smarter strategies. Prioritize intent, enhance user experience, increase conversions, and rank for the queries you need.

Stop missing out on traffic! Unlock the power of Keyword Explorer with over 500 million traffic-driving keywords.

Start your free trial today and fix your keyword strategy for real results.


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In-Post Image: Images by Moz. Used with permission.

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