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Twitter Announces an Expansion of its ‘Birdwatch’ Crowd-Sourced Fact-Checking Program

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Twitter Announces an Expansion of its ‘Birdwatch’ Crowd-Sourced Fact-Checking Program

This seems… concerning.

Today, just weeks out from the US midterms, Twitter has announced that it will expand its experimental Birdwatch crowd-sourced fact-checking program, as a means to combat misinformation throughout the app.

As you can see in these examples, Birdwatch, which Twitter first launched early last year, enables participants to highlight information in Tweets that they believe is misleading, and add notes to provide additional context.

Anyone can apply to become a Birdwatch contributor (where it’s available), so long as you have a verified phone number, no recent Twitter rule violations, and a minimum of six months using the app. The process then cross-matches the contributions from Birdwatch participants to highlight the notes rated as most helpful, based on a range of qualifiers, with all Birdwatch notes available for anyone to see.

Which is an interesting approach to content moderation, putting more onus on the user community to dictate what is and is not acceptable, as opposed to internal moderation teams making that call.

And it works. Twitter says that, according to its research, people who see a Birdwatch note are 20-40% less likely to agree with the substance of a potentially misleading Tweet than someone who sees the Tweet alone. Twitter also says that people who see Birdwatch notes are 15-35% less likely to Like or Retweet a Tweet than someone who sees the Tweet alone.

So, it’s having an impact, and it could be a good way to dispel misinformation, even if it does seem a little risky putting such rulings into the hands of users.

Either way, Twitter’s confident enough to move ahead with the experiment:

“We’ll start by adding larger groups of eligible applicants to the pilot on a more frequent basis. The process will be adjusted as needed as we closely monitor whether this change has any impact on either the quality or the frequency of contributions.”

So more applicants will now be accepted into the Birdwatch program, which will expand the pool of citizen fact-checkers.   

“The visibility of notes on public Tweets will also be increasing. In the coming weeks, more people using Twitter in the US will start to see notes on Tweets that Birdwatch contributors have collectively identified as Helpful. Importantly, this doesn’t mean you’ll start seeing notes on every Tweet, simply that a larger number of you will start seeing notes that have been rated Helpful.”

Twitter also says that it’s rolling out an updated Birdwatch onboarding process, which will better incentivize contributors to write and rate notes in a thoughtful way.

New Birdwatch contributors who have met the eligibility criteria will begin with an initial Rating Impact score of zero, which they can increase by consistently rating other contributors’ notes and reliably identifying those that are Helpful and Not Helpful. Once a contributor’s score has risen to five, they can start writing notes. Contributors can further increase their Writing and Rating Impact scores by both writing Helpful notes and continuing to rate notes written by others.”

Twitter Birdwatch

More fact-checkers, more notes highlighted, and more incentive for contributors to contribute to the quality of the ratings. It’s a significant expansion of the program, which, again, has shown promising results thus far.

But then again, there is also this:

Twitter’s crowdsourced fact-checking program, Birdwatch, accepted a QAnon supporter account into its ranks, according to a leaked internal audit. To make matters even worse, Twitter had been warned by experts ahead of time that this exact scenario might be possible.”

As reported by Input Magazine, there may still be some potential flaws in Twitter’s Birdwatch system, with this incident highlighted by former Twitter security advisor Peiter Zatko in his recent revelations about flaws in Twitter’s security processes.

The individual in question was removed from the program before contributing notes, so any potential conflict was avoided in this instance. But Zatko has warned that there are significant flaws in this approach, which could be exploited by those seeking to infiltrate the system.

An expansion of the Birdwatch program – essentially upping the stakes for those that may be looking for ways to influence the conversation – will make it an even bigger target, and as the system becomes more prominent, that will make bad actors pay even more attention to the option as a vector for influence.

That’s not to say that Twitter can’t, or won’t, counter any attempts at misuse. But it is an important element to watch – and ahead of the US midterms, when political attention will be higher than ever, it could be a risky bet to expand the program at this stage.

It does seem like a well-conceived system. But even seemingly well-thought-out programs have been impacted by bad actors in the past.



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With outburst, Musk puts X’s survival in the balance

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Even after Elon Musk gutted the staff by two-thirds, X, formerly Twitter, still has around 2,000 employees, and incurs substantial fixed costs like data servers and real estate

Even after Elon Musk gutted the staff by two-thirds, X, formerly Twitter, still has around 2,000 employees, and incurs substantial fixed costs like data servers and real estate
– Copyright POOL/AFP/File Leon Neal

Thomas URBAIN

Elon Musk’s verbal assault on advertisers who have shunned X (formerly Twitter) threatens to sink the social network further, with the tycoon warning of the platform’s demise, just one year after taking control.

“If somebody’s gonna try to blackmail me with advertising, go fuck yourself,” a visibly furious Musk told an interviewer in New York in front of an audience of the US business elite this week.

Musk was lashing out at the advertisers who had abandoned his platform after Media Matters, a left-wing media watchdog group, warned big companies that their ads were running aside posts by neo-Nazis.

Walmart on Friday was the latest to join the exodus, following the footsteps of IBM, Disney, Paramount, NBCUniversal, Lionsgate and others.

The latest controversy broke earlier this month when Musk declared a tweet exposing an anti-Semitic conspiracy theory as the “absolute truth.”

Musk apologized for his tweet, even taking a trip to Israel to meet with Prime Minister Benjamin Netanyahu, but on Wednesday he targeted his anger squarely at advertisers.

“It doesn’t take a social media expert to know that publicly and personally attacking the people in companies that pay X’s bills is not going to be good for business,” said analyst Jasmine Enberg of Insider Intelligence.

“Most advertiser boycotts on social media companies, including X, have been short lived. There’s a potential for this one to be longer,” she added.

Musk said the survival of X could be at stake.

“What this advertising boycott is going to do is kill the company,” Musk said.

“Everybody will know” that advertisers were those responsible, he angrily added.

– Bankruptcy looms? –

Even before the latest bust up, Insider Intelligence was forecasting a 54-percent contraction in ad sales, to $1.9 billion this year.

“The advertising exodus at X could accelerate with Musk not playing nice in the sandbox,” said Dan Ives of Wedbush Securities.

According to data provided to AFP by market data analysis company SensorTower, as many as half of the social network’s top 100 US advertisers in October 2022 have already stopped spending altogether.

But by dropping X, “you are opening yourself up for competitors to step into your territory,” warned Kellis Landrum, co-founder of digital marketing agency True North Social.

Advertisers may also choose to stay for lack of an equivalent alternative.

Meta’s new Threads platform and other upstarts have yet to prove worthy adversaries for the time being, Landrum argued.

Analyst Enberg insisted that “X is not an essential platform for many advertisers, so withdrawing temporarily tends to be a pretty painless decision.”

Privately held, X does not release official figures, but all estimates point to a significant drop in the number of users.

SensorTower puts the annual fall at 45 percent for monthly users at the start of the fourth quarter, compared with the same period last year.

Added to this is the disengagement of dozens of highly followed accounts, including major brands such as Coca-Cola, PepsiCo, JPMorgan Bank and Starbucks as well as many celebrities and media personalities that have stopped or reduced usage.

The corporate big names haven’t posted any content for weeks, when they used to be an everyday presence.

None of the dozen or so companies contacted by AFP responded to requests for comments.

In normal conditions, Twitter or X “was always much larger than its ad dollars,” said Enberg.

It was “an important place for brands and companies to connect with consumers and customers,” she said.

Even after Musk gutted the staff by two-thirds, X still has around 2,000 employees, and incurs substantial fixed costs like data servers and real estate.

Another threat is the colossal debt contracted by Musk for his acquisition, but now carried by X, which must meet a payment of over a billion dollars each year.

In his tense interview on Wednesday, Musk hinted that he would not come to the rescue if the coffers run dry, even if he has ample means to do so.

“If the company fails… it will fail because of an advertiser boycott and that will bankrupt the company,” Musk said.

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Walmart says it has stopped advertising on Elon Musk’s X platform

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Walmart says it has stopped advertising on Elon Musk's X platform

Walmart said Friday that it is scaling back its advertising on X, the social media company formerly known as Twitter, because “we’ve found some other platforms better for reaching our customers.”

Walmart’s decision has been in the works for a while, according to a person familiar with the move. Yet it comes as X faces an advertiser exodus following billionaire owner Elon Musk’s support for an antisemitic post on the platform. 

The retailer spends about $2.7 billion on advertising each year, according to MarketingDive. In an email to CBS MoneyWatch, X’s head of operations, Joe Benarroch, said Walmart still has a large presence on X. He added that the company stopped advertising on X in October, “so this is not a recent pausing.”

“Walmart has a wonderful community of more than a million people on X, and with a half a billion people on X, every year the platform experiences 15 billion impressions about the holidays alone with more than 50% of X users doing most or all of their shopping online,” Benarroch said.

Musk struck a defiant pose earlier this week at the New York Times’ Dealbook Summit, where he cursed out advertisers that had distanced themselves from X, telling them to “go f— yourself.” He also complained that companies are trying to “blackmail me with advertising” by cutting off their spending with the platform, and cautioned that the loss of big advertisers could “kill” X.

“And the whole world will know that those advertisers killed the company,” Musk added.


Elon Musk faces backlash from lawmakers, companies over endorsement of antisemitic X post

02:23

Dozens of advertisers — including players such as Apple, Coca Cola and Disney — have bailed on X since Musk tweeted that a post on the platform that claimed Jews fomented hatred against White people, echoing antisemitic stereotypes, was “the actual truth.”

Advertisers generally shy away from placing their brands and marketing messages next to controversial material, for fear that their image with consumers could get tarnished by incendiary content. 

The loss of major advertisers could deprive X of up to $75 million in revenue, according to a New York Times report

Musk said Wednesday his support of the antisemitic post was “one of the most foolish” he’d ever posted on X. 

“I am quite sorry,” he said, adding “I should in retrospect not have replied to that particular post.”

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US Judge Blocks Montana’s Effort to Ban TikTok

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U.S. Judge Blocks Montana’s Effort to Ban TikTok in the State

TikTok has won another reprieve in the U.S., with a district judge blocking Montana’s effort to ban the app for all users in the state.

Back in May, Montana Governor Greg Gianforte signed legislation to ban TikTok outright from operating in the state, in order to protect residents from alleged intelligence gathering by China. There’s no definitive evidence that TikTok is, or has participated in such, but Gianforte opted to move to a full ban, going further than the government device bans issued in other regions.

As explained by Gianforte at the time:

The Chinese Communist Party using TikTok to spy on Americans, violate their privacy, and collect their personal, private, and sensitive information is well-documented. Today, Montana takes the most decisive action of any state to protect Montanans’ private data and sensitive personal information from being harvested by the Chinese Communist Party.”

In response, a collection of TikTok users challenged the proposed ban, arguing that it violated their first amendment rights, which led to this latest court challenge, and District Court Judge Donald Molloy’s decision to stop Montana’s ban effort.

Montana’s TikTok ban had been set to go into effect on Jan. 1, 2024.

In issuing a preliminary injunction to stop Montana from imposing a full ban on the app, Molloy said that Montana’s legislation does indeed violate the Constitution and “oversteps state power.”

Molloy’s judgment is primarily centered on the fact that Montana has essentially sought to exercise foreign policy authority in enacting a TikTok ban, which is only enforceable by federal authorities. Molloy also noted that there was apervasive undertone of anti-Chinese sentiment” within Montana’s proposed legislation.

TikTok has welcomed the ruling, issuing a brief statement in response:

Montana attorney general, meanwhile, has said that it’s considering next steps to advance its proposed TikTok ban.

The news is a win for TikTok, though the Biden Administration is still weighing a full TikTok ban in the U.S., which may still happen, even though the process has been delayed by legal and legislative challenges.

As I’ve noted previously, my sense here would be that TikTok won’t be banned in the U.S. unless there’s a significant shift in U.S.-China relations, and that relationship is always somewhat tense, and volatile to a degree.

If the U.S. government has new reason to be concerned, it may well move to ban the app. But doing so would be a significant step, and would prompt further response from the C.C.P.

Which is why I suspect that the U.S. government won’t act, unless it feels that it has to. And right now, there’s no clear impetus to implement a ban, and stop a Chinese-owned company from operating in the region, purely because of its origin.

Which is the real crux of the issue here. A TikTok ban is not just banning a social media company, it’s blocking cross-border commerce, because the company is owned by China, which will remain the logic unless clear evidence arises that TikTok has been used as a vector for gathering information on U.S. citizens.

Banning a Chinese-owned app because it is Chinese-owned is a statement, beyond concerns about a social app, and the U.S. is right to tread carefully in considering how such a move might impact other industries.

So right now, TikTok is not going to be banned, in Montana, or anywhere else in the U.S. But that could still change, very quickly.



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