Connect with us

PPC

90+ May Marketing Ideas for Any Business or Budget

Published

on

90+ May Marketing Ideas (& Examples) for Any Business or Budget

M-A-Y. These three letters, when strung together in that order, represent many things:

  • A lovely first or last name.
  • Who it’s gonna be, according to N*SYNC.
  • An expression of possibility or permission.
  • A month bursting with creative and compassionate marketing opportunities

That’s right. I’m not just talking Mother’s Day or Cinco de Mayo. There’s National Limerick Day. Honor Our LGBT Elders Day. Small Business Week. Mental Health Awareness Month. Asparagus Month!?

You don’t see BIC writing limericks about its pens, do you?

So in this post, I’m supplying you with over 90 free, easy, and creative May marketing ideas so you can connect with current and potential customers in meaningful and memorable ways.

Table of (creative) contents

 

Advertisement

may marketing ideas - military appreciation month

Month-long observances in May

In May, we celebrate, appreciate, and raise awareness for quite a lot. Here’s what we’re working with:

Health

  • ALS
  • Arthritis Awareness
  • Better Sleep
  • Blood Pressure Education
  • Bladder Cancer Awareness
  • Borderline Personality Disorder Awareness
  • Brain Cancer/Tumor
  • Celiac Disease
  • Cystic Fibrosis
  • Correct Posture
  • Dental Care
  • Ehlers-Danlos Syndrome
  • Employee Health and Fitness
  • Fibromyalgia Education and Awareness
  • Healthy Vision
  • Hepatitis Awareness
  • Huntington’s Disease
  • Lyme Disease
  • Lung Health
  • Lupus Awareness
  • Maternal Mental Health
  • Meditation
  • Melanoma/Skin Cancer
  • Mental Health
  • Physical Fitness and Sports
  • Physiotherapy
  • Stroke
  • Sturge-Weber Syndrome
  • Motorcycle Safety
  • Water Safety
  • Wildfire Awareness
  • Women’s Health Care
  • Youth Traffic Safety
  • Ultraviolet (UV) Awareness

Diversity and social awareness

  • Jewish American Heritage
  • Haitian Heritage
  • Older Americans
  • Asian American Heritage
  • Pacific Islander Heritage
  • Foster Care
  • Military Appreciation
  • Speech and Hearing Awareness

Lifestyle

  • American Wetlands
  • Better Speech and Language
  • Be Kind to Animals
  • International Drum Month
  • Date Your Mate
  • Deck Safety
  • Biking
  • Chamber Music
  • Family Wellness
  • Get Caught Reading
  • Gardening for Wildlife
  • Inventors
  • Local and Community History
  • Photography
  • Pets
  • Preservation
  • Recommitment
  • Moving
  • Share a Story
  • Show Your Smile

Food

  • American Cheese
  • Asparagus
  • Barbecue
  • Egg
  • Hamburger
  • Lettuce
  • Mediterranean Diet
  • Salad
  • Salsa
  • Strawberry

 

may marketing ideas - correct posture month

Image source

Week-long May observances

First full week of May

  • Small Business Week – April 30-May 6
  • Wildflower Week
  • Choose Privacy Week
  • Screen-Free Week
  • National Hospital Week
  • National Hurrican Preparedness Week – April 30-May 6

First Sunday through Monday of May

  • National Pet Week
  • North American Occupational Safety & Health Week
  • Public Service Recognition Week

First Monday of May

  • Teacher Appreciation Week – First Monday through Friday in May

Second week of May

  • National Etiquette Week – first Monday of the second full week
  • National Salvation Army Week – second full week
  • American Craft Beer Week – second full week
  • Nurses Week – May 6th – May 12

Third full week of May

  • National Emergency Medical Services Week
  • National Police Week – Week of May 15
  • Public Works Week – Week of May 15
  • National EMSCULPT Week – Week of May 20
  • Bike to Work Week – Week of National Bike to Work Day

 

may marketing ideas - small business week

Image source

Holidays and observances in May

There’s a complete list of May holidays and observances at the bottom of this post, but here are some highlights:

Advertisement
  • National Loyalty Day – every May 1
  • National Lumpy Rug Day – every May 3
  • Star Wars Day – every May 4
  • Cinco de Mayo – every May 5
  • Kentucky Derby – May 6
  • Teacher Appreciation Day – Tuesday of the first full week in May
  • Mother’s Day – May 8
  • Limerick Day – every May 12
  • Peace Officer’s Memorial Day – May 15
  • Do Something Good for Your Neighbor Day – every May 16
  • Bike to Work Day – third Friday in May
  • Armed Forces Day – 3rd Saturday in May
  • Endangered Species Day – every May 20
  • Geek Pride Day – every May 25
  • National Burger Day – every May 28
  • Memorial Day – last Monday of May

may marketing ideas - national do something good for your neighbor day

Image source

Diversity, Equity & Inclusion marketing ideas in May

We all hear about diversity, accessibility, and inclusion in marketing but what does that look like? Let’s take a look.

National Honor Our LGBT Elders Day

This holiday, celebrated every May 16, was created by Chase Brexton Health Care, an LGBT health resource center. It is focused on honoring protestors, supporters, doctors, politicians, influencers, and others who blazed the trail with the LGBT movement.

may marketing ideas - national honor our lgbt elders day

Image source

Here are some ways to honor them:

  • Do some research and identify LGBT trailblazers in your geographic or industrial niche and write a blog post or social media fun fact post about them.
  • Ask your audience to share older LGBT mentors and thought leaders in their lives.
  • Raise awareness about the importance of taking care of LGBT elders who may still lack the care and support they need.

Jewish, Haitian, Asian & Pacific Island Heritage Month

In May, we celebrate individuals of Jewish, Haitian, Asian, or Pacific Island descent. Here are some ways to do just that:

  • Consider learning about each of these groups and sharing your findings in a blog post or on social media.
  • Interview a coworker, client, or friend who identifies with one of these groups on a topic relevant to your audience.
  • Put a request out there to your network for individuals within those groups to write a guest post or share their experience about something with a dedicated hashtag.

National Foster Care Month

Contrary to what we often see in sitcoms or novels, most people grow up with varying family dynamics. National Foster Care Month is meant to bring to recognize “the important role that members from all parts of child welfare play in supporting children, youth, and families.”

  • Update your marketing copy to be more inclusive. For example, instead of promoting a sale for moms and dads, you may want to extend your offer to caretakers, grandparents, or guardians as well.
  • Post foster care facts on social media to inspire your audience to take action. For example, did you know that foster youth are seven times more likely to have depression, and five times more likely to have anxiety? There are tons of interesting (and eye-opening) statistics like this on the current state of the foster care system that your followers could find both interesting and action-worthy. This will show that your business truly cares for the cause.
  • Connect with local foster care organizations to find ways you and your audience could donate or volunteer. For example, many foster care parents and case workers share Amazon wish lists and more on social media to allow people to support foster children or former foster youth.

may marketing ideas - foster care awareness

Image source

Advertisement

National Silence the Shame Day

This day is observed every May 5 and is dedicated to erasing the shame and stigma around mental health challenges and disorders. Consider these ideas:

  • Share eye-opening stats about mental illness in the United States (or the world).
  • Share a few resources for those who are struggling with anxiety, depression, and other symptoms.
  • Participate in #silencetheshame textathons and fundraisers like the one below.

may marketing ideas - silence the shame day social media post example

Image source

National Barrier Awareness Day

Every May 7, National Barrier Awareness Day encourages us to advocate for and educate others about breaking down barriers—visible and invisible—that prevent individuals with disabilities from living independent, fulfilled lives.

may marketing ideas - national barrier awareness day

To participate in this day:

  • Use the #nationalbarrierawarenessday hashtag to post information, resources, and stats.
  • Do an Instagram Story takeover by someone with a disability so they can share a day in the life.
  • Ask your audience about their experiences with barriers and how they overcame them.

Additional observances in May that help promote diversity, equity, and inclusion include:

  • National Interpreter Appreciation Day – first Wednesday in May
  • Join Hands Day – first Saturday in May
  • National Bombshells’ Day – first Saturday in May
  • International Being You Day – annually on May 22

May marketing ideas for national weeks

We’ve got loads of ideas for you for May—for Facebook and Instagram posts, blog posts, events, promotions, and more. We’ve organized them by themes and holidays, but you can find industry-specific ideas within each theme.

National Small Business Week

First and foremost, National Small Business Week happens annually every first week of May. Dedicated to raising awareness about small businesses and celebrating the hard-working owners behind them, this week will be packed with ample marketing opportunities. Here are some ways to make the best of National Small Business Week:

may marketing ideas - small business week instagram example

Image source

  • Get return customers: Give out coupons with purchases this week, that can only be redeemed on an upcoming holiday or on the last day of Small Business Week.
  • Get more leads: Offer a downloadable, small business-themed piece of content that is of value to your target audience in exchange for their email addresses. You could also create a guide outlining the specials offered by other small businesses in your neighborhood. This is a great way to connect and network with nearby businesses and strengthen your ties to the community.
  • Promote your promotions: Write a blog post with a schedule of the deals, events, and contests you’re running and include it in your emails and social media posts.
  • Increase your exposure: Use #nationalsmallbusinessweek and #nationalsmallbusinessweek[your location] and other relevant hashtags in your social media posts and promotions.
may marketing ideas—instagram post promoting flower shop sale
  • Run an Instagram giveaway for a free product or service. Entrants post a photo to Instagram of themselves at your business, using a custom hashtag. Announce the winner at the end of the week.
  • Connect: Don’t forget that educating yourself about small businesses and networking with other small business owners is important for your marketing success as well. Attend local events, SBA events, or follow along via live streams.
  • Build community and expand your reach: Team up with other complementary small businesses and create an event.
  • Give back: Make an extra effort to give back to your community by shopping at, posting reviews, and engaging in social media with other small businesses during the week.
may marketing ideas—instagram post featuring a local small business

Public Service Recognition Week

For Public Service Recognition Week, post a thank you to the men and women who make our lives better by devoting their days to public service professions. Public service employees range from police officers to county clerks to city bus drivers. Say thank you!

may marketing ideas—instagram post giving public service worker recognition

Women’s Health Week

During Women’s Health Week, get creative about how you show appreciation for your female consumers and think of fun ways to engage them with your shop and on Instagram.

This influencer partnered with integrative health providers to share women’s health educational content and resources:

Advertisement
may marketing ideas—womens health week instagram post

This fitness center took their spin class outdoors to shake things up a bit. This is a great idea, especially during the pandemic. If lugging out equipment isn’t an option, go for a yoga class, dance class, or boot camp. This is also a great way to show potential customers how awesome your classes are.

may marketing ideas—outdoor spin class instagram post

May marketing ideas for national days and holidays

Kentucky Derby

Use the Kentucky Derby in your May marketing efforts. Get creative with derby fashion or horse-themed decorations, promotions, contests, and events. For example,

  • Change up your storefront with a derby theme to grab attention and attract customers.
  • Blog about derby fashion and outfits for men and women.
  • Throw a derby party with derby hat contests and mint juleps.
  • Host a cooking or cocktail-making class.
  • Run a derby hat contest on Instagram or Facebook.
  • Use derby hashtags such as #kyderby, or your own custom hashtag (like #derbyatjoes) so that people can find you and follow along.

may marketing ideas - kentucky derby example

Image source

Cinco de Mayo

In the spirit of Cinco de Mayo, there are many ways to infuse a Mexican-American spirit into your marketing. For example:

  • Food or fitness businesses can post recipes or videos of recipes on social media.
  • Give out coupons the day before or a few days before, redeemable on Cinco de Mayo.
  • Share a festive discount “code word” on social media, customers who mention the code in-store get 15% off.
may marketing ideas—facebook post about cinco de mayo event
  • Use a triumph or underdog theme. This holiday comes from Mexico’s unlikely victory over the French in the Battle of Puebla. Give your customers the victory over high prices, long lines, slow service, and more with particular deals.
  • Use the number five in your promotions, such as: get the fifth one free, $5 specials, 5% off, 5 for 5, etc.
  • Throw a party or cooking class revolving around Mexican food and culture.
  • Consider offering your followers information about where to enjoy Cinco de Mayo. Remember, not everything you post should be in an effort to make a sale. Providing useful information gives your followers another reason to keep watching you on social media.

Teacher Appreciation Day

May 2 is Teacher Appreciation Day—a perfect time for preschools to market themselves to new parents in anticipation of the new school year.

  • Throw a party for teachers or have students write thank you letters to show off on your blog, in email newsletters to parents, or on social media.
  • Update your website content with new teacher bios and pictures.
  • Did anyone receive a new degree or have a teacher accomplishment to share? This is the perfect time to showcase them on an “About Us” page on your website. Doing so not only highlights your teaching staff, but it also can improve your SEO.
may marketing ideas—chipotle teacher appreciation discount

Mother’s Day

Mother’s Day is prime time for any business, not just the flower shops, salons, and spas (although it is advantageous!). We have a whole post on Mother’s Day marketing ideas, but here are a few:

  • Flower shops and bakeries can offer special Mother’s Day products, and discounts for Mother’s Day gift-givers, either on this day or the day before as well.
  • Salons and spas can create Mother’s Day-themed gift certificates, or offer 2-for-1 deals for mothers and daughters celebrating together.
  • Combine products and/or services into attractive gift packages that make gift-giving easy.
  • Post on Instagram using any of these Mother’s Day Instagram captions.

may marketing ideas - mothers day small business event example

Image source

  • Businesses that get a spike in traffic on Mother’s Day can hand out coupons with purchases that are redeemable at a later time (ideally a time when business typically gets slow).
  • Preschools can have their little ones create Mother’s Day cards or crafts to send home. Make sure to post the pictures on social media or follow up with a blog post or email newsletter to communicate with parents!
  • Run a Mother’s Day photo contest on Facebook.
may marketing ideas—mothers day photo contest on facebook

Memorial Day

Here are some ways to show your patriotism and love for the good ol’ USA through your business marketing on Memorial Day.

  • Show your respect with these Memorial Day Instagram captions.
  • Promote red, white, and blue-themed recipes, outfits, flower arrangements, jewelry, and other products and promote them on Pinterest and Instagram.
may marketing ideas—instagram post with american flag wind chime for memorial day
  • Host a BBQ or picnic for your community, and give out branded swag like sunglasses or water bottles.
  • Participate in or sponsor a local event.
  • Use quotes, images, and other posts on social media to show your support for those who have lost their lives for our country.
  • Run a charity race or ride to remember our troops and veterans.
  • Memorial Day is often celebrated with gatherings , and Groupon will feature seasonal deals on its site. Try running a Groupon deal geared for families and groups. You could offer winter and spring products and services at a discount or even introduce your summer deals.
may marketing ideas—groupon memorial day deals
  • Run long weekend deals that encourage others to check out your business during their mini-vacay.

And if you’re in a pinch, head on over to these Memorial Day marketing ideas you can pull off last-minute.

Star Wars Day

Star Wars Day simply can’t be ignored with its rising popularity. Run a webinar or live stream on this day to help add some creativity to your copy.

may marketing ideas—facebook post on star wars day may the fourth

Or, organize a live or virtual Star Wars trivia night or contest. The prize could be discounts on future purchases or even a small cash prize for the winning team to share.

may marketing ideas—star wars trivia promotion

Bike to Work Day

Perhaps a surprise to most, Bike to Work Day is kind of a big deal in most major cities. Many metro areas have websites to register for the day and to organize large bike-riding groups. Look for information regarding your local Bike to Work Day activities and post useful information for your followers.

Geek Pride Day

Geek Pride Day offers you the opportunity to geek out over anything you think is the bee’s knees (a technical geek term). Geek out over a topic in your industry that you’re passionate about, or ask your employees about what they geek out on. Or, ask your social media followers questions related to the day.

may marketing ideas—facebook post about geek pride day

ALS

Not only is it important to support worthy causes, but statistically, people are more apt to do business with companies that share their values. This restaurant got a repost from an ALS-focused organization to help drive customers to their fundraiser:

may marketing ideas - als awareness instagram

You could also post infographics that educate the public:

Advertisement
may marketing ideas—infographic about ALS awareness

Peace Officer’s Memorial Day

As a part of Public Service Recognition Week, we have Peace Officer’s Memorial Day on May 15. In addition to our troops and veterans, no one deserves our adulation more than those who serve and protect our cities. Take a moment to give a big thank you to your town’s protectors and even offer up specials specifically for Peace Officers.

may marketing ideas—peace officer memorial day facebook post

More May marketing themes and ideas

Warm weather/spring cleaning

Take advantage of the warmer weather and provide information and helpful tips to your customers in accordance with your business.

  • Contractors, landscaping companies, and painters should boost their May marketing efforts to get new clients for the spring and summer months. Try sending out postcards encouraging homeowners to get their homes and gardens in top shape for summer.
may marketing ideas—landscaping postcard "enjoy your yard this summer"

Image source

  • Now’s the time to run that gutter cleaning sale or post pictures on Facebook of your most recent outdoor paint job. Build your content authority with SEO-optimized blog posts about seasonal maintenance.
may marketing ideas—blog post about spring cleaning

Speaking of spring cleaning, why not do a little of your own by going through your website, ad campaigns, social media profiles, and listings to make sure information is up to date, photos are relevant to the season, and links are working properly? You may want to refresh some of the evergreen content from last year that performed well around this time.

  • Gather up your top reviews from last year and share them on social media. These make for enjoyable Tweets with no pressure to click a link or read more. You might also share success stories with before-and-after photos to get clients excited about the warm weather.
  • What better time to get the chatter going about your business when people are getting excited about the warm weather? Word-of-mouth marketing is important for small businesses. Offer existing clients a discount or incentive for each new client they refer who becomes a paying customer.
may marketing ideas—referral program example

Flowers

April showers bring May flowers. If you own a flower shop, May marketing is your time to shine! (If you don’t, there are still opportunities!).

  • Host that flower-arranging workshop you’ve been thinking about.
  • Start a Pinterest board to see if Pinterest is right for your business, or grow your Pinterest following with your creations linked to your online store or blog.
  • You don’t have to be a florist to use flowers in your marketing. Spruce up your office, restaurant, or storefront with flowers. Nothing says “spring” like fresh-cut flowers that add a pop of color to your business space.
  • Buy flowers from a local florist and introduce yourself. Supporting other small business owners is the first step to getting more word-of-mouth referrals.

Weddings

May is the start of wedding season and a perfect time to market your business to new people who are in town. Unless, of course, you’re hosting a virtual wedding this year due to the pandemic. Here are some wedding-based marketing ideas for both live and virtual weddings.

  • Caterers, event planners, DJs, photographers, bakeries, and other wedding-friendly services: Use social media to engage customers as much as possible. Whether you’re hosting the bachelorette party at your restaurant, baking the wedding cupcakes at your bakery, or photographing the event, be sure to take pictures and share them on Facebook and other social media platforms. You may also want to ask and see if you can use the special custom hashtag for the event. This is a great way to put a name to the features of the wedding that stick out to guests (who can become or refer you to new customers) and their social media audiences.
  • Landscapers can capitalize on wedding venue owners looking to perfect their property.
  • Or perhaps you want to run a virtual wedding planning campaign, through organic content or paid ads.
may marketing ideas—wedding season ads and blog posts in the SERP
  • Fitness and nutrition businesses can provide workouts, recipes, blog posts, and tips on getting to your healthiest and best version of yourself in time for these heavily photographed events.

More May marketing magic

Show how busy your business has been by simply providing some updates for the month of May. You could frame it as “May mayhem” to showcase to your audience how your business is rapidly progressing. You might:

Final tips for your May marketing

Whatever you decide to do to promote your business in May, be sure to recap your events, promotions, and festivities in your next email newsletter or blog post so that those who missed out will want to join in the fun next year. Also, be sure to send follow-up emails to any new leads for your business. And during your campaigns, post real-time photos and user-generated content to encourage more participation.

Couldn’t get enough? We’ve got lots more May social media holidays and ideas here!

Not May? Here’s our full series of monthly marketing ideas

And for a year’s worth of marketing ideas, check out this marketing calendar template from our friends at LocaliQ.

Full list of May holidays and observances

Thank you, as always, to National Day Calendar for supplying these days and dates!

May 1

Advertisement
  • Law Day
  • May Day
  • National Chocolate Parfait Day
  • National Loyalty Day
  • National Mother Goose Day
  • School Principals’ Day
  • Silver Star Service Banner Day
  • Melanoma Monday – first Monday in May

May 2

  • National Life Insurance Day
  • National Truffle Day
  • National Foster Care Day – first Tuesday in May
  • National Teacher Appreciation Day – Tuesday of the First Full Week in May

May 3

  • National Chocolate Custard Day
  • National Garden Meditation Day
  • National Lumpy Rug Day
  • National Montana Day
  • National Paranormal Day
  • National Raspberry Popover Day
  • National SAN Architect Day
  • National Specially-Able Pets Day
  • National Textiles Day
  • National Two Different Colored Shoes Day
  • National Skilled Trades Day – first Wednesday in May
  • National Interpreter Appreciation Day – first Wednesday in May
  • National Bike to School Day – Changes annually – May 3, 2023

May 4

  • Bird Day
  • National Candied Orange Peel Day
  • National Orange Juice Day
  • National Renewal Day
  • National Star Wars Day
  • National Weather Observers Day
  • National Day of Prayer – first Thursday in May
  • National Day of Reason – first Thursday in May
  • World Password Day – first Thursday in May

May 5

  • Cinco de Mayo
  • National Astronaut Day
  • National Cartoonists Day
  • National Hoagie Day
  • National Silence the Shame Day
  • National Totally Chipotle Day
  • National Space Day – first Friday in May
  • School Lunch Hero Day – first Friday in May

May 6

  • National Beverage Day
  • National Crepe Suzette Day
  • National Nurses Day
  • National Bombshells’ Day – first Saturday in May
  • National Fitness Day – first Saturday in May
  • National Homebrew Day – first Saturday in May
  • National Play Outside Day – first Saturday of Every Month
  • National Scrapbook Day – first Saturday in May
  • Join Hands Day – first Saturday in May
  • Kentucky Derby – first Saturday in May
  • National Start Seeing Monarchs Day – first Saturday in May
  • Free Comic Book Day – first Saturday in May

May 7

  • National Barrier Awareness Day
  • National Packaging Design Day
  • National Paste-Up Day
  • National Roast Leg of Lamb Day
  • National Infertility Survival Day – Sunday Before Mother’s Day

May 8

  • National Coconut Cream Pie Day
  • National Have a Coke Day
  • National Student Nurse Day
  • National Women’s Checkup Day – Second Monday in May

May 9

  • National Home Front Heroes Day
  • National Alphabet Magnet Day
  • National Butterscotch Brownie Day
  • National Lost Sock Memorial Day
  • National Moscato Day
  • National Sleepover Day

May 10

  • National Clean Up Your Room Day
  • National Lipid Day
  • National Shrimp Day
  • National Washington Day
  • National Receptionists’ Day – Second Wednesday in May
  • National Third Shift Workers Day – Second Wednesday in May
  • National School Nurse Day – Wednesday of National Nurses Week

May 11

  • National Eat What You Want Day
  • National Foam Rolling Day
  • National Twilight Zone Day

May 12

  • National Fibromyalgia Awareness Day
  • National Limerick Day
  • National Nutty Fudge Day
  • National Odometer Day
  • National Military Spouse Appreciation Day – Friday Before Mother’s Day
  • National Provider Appreciation Day – Friday Before Mother’s Day

May 13

  • National Apple Pie Day
  • National Crouton Day
  • National Frog Jumping Day
  • National Fruit Cocktail Day
  • National Babysitter’s Day – Saturday before Mother’s Day
  • National Birth Mother’s Day – Saturday before Mother’s Day
  • Cornelia De Lange Syndrome Awareness Day – second Saturday in May
  • National Archery Day – second Saturday in May
  • National Dog Mom’s Day – second Saturday in May
  • National Miniature Golf Day –second Saturday in May
  • Stamp Out Hunger Food Drive Day – second Saturday in May
  • National Train Day – Saturday closest to May 10

May 14

  • Mother’s Day
  • National Buttermilk Biscuit Day
  • National Dance Like a Chicken Day
  • National Decency Day
  • National Underground America Day

May 15

  • National Chocolate Chip Day
  • National Nylon Stocking Day
  • Peace Officers Memorial Day

May 16

  • Honor Our LGBT Elders Day
  • National Barbecue Day
  • National Biographer’s Day
  • National Coquilles Saint Jacques Day
  • National Do Something Good for Your Neighbor Day
  • National Love a Tree Day
  • National Mimosa Day
  • National Piercing Day
  • National Sea Monkey Day

May 17

  • National Cherry Cobbler Day
  • National Graduation Tassel Day
  • National Idaho Day
  • National Pack Rat Day
  • National Walnut Day
  • National Juice Slush Day – third Wednesday In May

May 18

  • National Cheese Soufflé Day
  • National HIV Vaccine Awareness Day
  • National No Dirty Dishes Day
  • National Visit Your Relatives Day

May 19

  • National Devil’s Food Cake Day
  • National May Ray Day
  • NASCAR Day – third Friday in May
  • National Bike to Work Day – third Friday in May
  • National Pizza Party Day – third Friday in May
  • National Defense Transportation Day – third Friday in May
  • National Endangered Species Day – third Friday in May

May 20

  • International Red Sneakers Day
  • National Be a Millionaire Day
  • National Pick Strawberries Day
  • National Quiche Lorraine Day
  • National Rescue Dog Day
  • National Streaming Day
  • National Armed Forces Day – third Saturday in May
  • National Learn to Swim Day – third Saturday in May

May 21

  • National American Red Cross Founder’s Day
  • National Memo Day
  • National Strawberries and Cream Day
  • National Waitstaff Day
  • Take Your Parents to the Playground Day – third Sunday in May

May 22

  • International Being You Day
  • National Buy a Musical Instrument Day
  • National Craft Distillery Day
  • National Maritime Day
  • National Solitaire Day
  • National Vanilla Pudding Day
  • World Paloma Day

May 23

  • National Lucky Penny Day
  • National Taffy Day

May 24

  • Brother’s Day
  • National Aviation Maintenance Technician Day
  • National Escargot Day
  • National Scavenger Hunt Day
  • National Wyoming Day
  • National Yucatan Shrimp Day
  • National Senior Health & Fitness Day – last Wednesday in May

May 25

  • National Brown-Bag It Day
  • National Missing Children’s Day
  • National Tap Dance Day
  • National Wine Day
  • Towel Day

May 26

  • National Blueberry Cheesecake Day
  • National Paper Airplane Day
  • National Cooler Day – Friday before Memorial Day
  • National Don’t Fry Day – Friday before Memorial Day
  • National Road Trip Day – Friday before Memorial Day

May 27

  • National Cellophane Tape Day
  • National Grape Popsicle Day

May 28

  • National Beef Burger Day
  • National Brisket Day
  • National Hamburger Day

May 29

  • National 529 Day
  • National Coq Au Vin Day
  • National Paperclip Day
  • National Memorial Day – last Monday in May

May 30

  • Loomis Day
  • National Creativity Day
  • National Hole In My Bucket Day
  • National Mint Julep Day
  • National Water a Flower Day
  • World Multiple Sclerosis Day

May 31

  • Autonomous Vehicle Day
  • National Macaroon Day
  • National Save Your Hearing Day
  • National Smile Day
  • National Speak in Sentences Day
  • National Utah Day
  • Necrotizing Fasciitis Awareness Day

 



Source link

Keep an eye on what we are doing
Be the first to get latest updates and exclusive content straight to your email inbox.
We promise not to spam you. You can unsubscribe at any time.
Invalid email address

PPC

9 Ecommerce Trends to Boost Your Business in 2024

Published

on

By

9 Ecommerce Trends to Boost Your Business in 2024

This year’s ecommerce trends feel a little oxymoronic. Machines and software are helping do more jobs, even communicating directly with shoppers. At the same time, consumers are heading towards online experiences that give them the personalized, human interactions of in-person buying.

As disparate as the rapid adaptation of technology and the longing for person-to-person retail seem, the two goals are actually coming together in unexpected ways.

Let’s unpack the specific trends ecommerce brands and marketers will face, and explore how to make sure you’re taking advantage of them.

Contents

  1. Conversational marketing becomes table stakes for ecommerce brands
  2. Ecommerce businesses will find new uses for AR
  3. More sellers slide into their customers’ DMs
  4. Gen Z spurs shift to social shopping
  5. Live commerce bridges the gap between online and in-person shopping
  6. Subscription services solidify customer loyalty
  7. AI fuels customized buying journeys
  8. Dynamic, personalized websites go mainstream
  9. Ecommerce brands will launch more data-gathering campaigns

9 ecommerce trends to monitor in 2024

These are the most high-profile ecommerce marketing trends we see headed our way this year. Learn them to stay in tune with customers and ahead of competitors.

1. Conversational marketing becomes table stakes for ecommerce brands

Conversational marketing is a strategy where businesses have two-way communication with customers in real time. Those one-to-one interactions can happen with live agents, but a lot of conversational marketing growth will occur with AI-powered chatbots.

For example, one study suggests that by 2028, around $72 billion in retail spending will happen through chatbot interactions. For context, that’s a 470% increase compared to the $12 billion in chatbot sales from 2023.

Advertisement

Two factors are fueling this ecommerce trend: generative AI and consumers’ desire for fast answers.

Generative AI models like ChatGPT use natural language processing to understand conversational queries. That’s helped chatbots become highly successful sales agents that can guide website visitors through their buying journey.

Ecommerce trends - chatbot from Seattle Balloon company.

Source

For most consumers, the most significant upside of using chatbots is the 24/7 availability of information. Instead of waiting until regular business hours, shoppers can jump in when inspiration strikes and get all the information they need to make an informed purchase.

The great news is chatbots are becoming less expensive and easier to launch, so expect to see them gain traction in smaller businesses. You can launch your own chatbot in a jiffy.

💡 Conversational marketing relies on great calls to action. Download this free guide to get inspired by dozens of high-performing CTA phrases.

Advertisement

2. Ecommerce businesses will find new uses for AR

The virtual reality (VR) craze hit its peak when Facebook rebranded as Meta, a signal that the social media giant was turning its vast resources towards developing online worlds known loosely as the metaverse. Despite some optimistic forecasts, most of us still aren’t guiding our avatars down digital promenades in search of the next digital deal. And with Meta still losing millions on its big VR bet, it’s unlikely to happen any time soon.

However, an interesting movement in ecommerce is taking advantage of augmented reality, VR’s cousin that overlays digital imagery on real-world environments in real time.

AR has become very accessible, even offered as free features like stickers and polls on social media platforms. Expect to see online retailers and brands taking advantage of AR in new ways. For example, fashion brands use AR to help mobile shoppers see how they’ll look in this season’s styles.

Ecommerce trends - screenshot of a VR eyeglass try on screen.Ecommerce trends - screenshot of a VR eyeglass try on screen.

Source

Users snap a picture in the brand’s app, and AR adds the products. Clothing brands, household goods, and even car dealers are all using AR to help buyers make a purchase decision.

Other retailers are using AR to highlight product details, like price tags or features, in promotional videos.

Advertisement

Ecommerce trends - shopping video with AR price tags.Ecommerce trends - shopping video with AR price tags.

Source

With AR’s near-zero cost for these use cases and more app developers building creative AR solutions, expect to see it used more often and by a wider variety of ecommerce businesses.

3. More sellers slide into their customers’ DMs

Direct messaging, like the DMs on your Instagram or TikTok account, is ideal for brands to interact with customers and fans one-on-one. You can send links, images, and product videos. Plus, it doesn’t cost anything to send a DM. That’s why we’ll see more brands connect with their customers in direct message apps this year.

Ecommerce trends - Promotional direct message.Ecommerce trends - Promotional direct message.

Because of their private nature, DMs are a great place to have conversations about customer concerns. You can even use them as a lead generation channel as an alternative to collecting email addresses on your website.

Ecommerce trends - Lead generation campaign on Instagram.Ecommerce trends - Lead generation campaign on Instagram.

Source

A word of warning if you want to try this trend out for yourself. If you start messaging random people, you’ll definitely get blocked and probably reported. Always ask before contacting someone in their DMs. Offer a reason, like giving someone a personal discount code or asking them to share their experience with your products (free user-generated content!).

Advertisement

4. Gen Z spurs shift to social shopping

At first, social media marketing was mainly a brand awareness play. Sellers could share their wares in organic and paid posts and then offer links to their e-commerce shops.

Jumping from one platform to the next adds friction to the sales process. With social shopping, consumers can click on the products they see in a post and complete the purchase without leaving their favorite social media apps.

Ecommerce trends - Shoppable facebook post from Nike.Ecommerce trends - Shoppable facebook post from Nike.

Revenue from social commerce could hit the trillion (with a “T”) dollar mark in the next few years. Younger adults lead the charge, with nearly three-quarters of 18 to 34-year-olds saying they’ve made a purchase from social commerce. But the trend is also permeating through all generations—around 25% of consumers over 65 said they’ve bought through that channel as well. With that kind of cross-generational spread, we expect to see a lot a lot more sales through social selling activities.

🛑 Download the newly updated All-Star Advertising Playbook to get expert-level tips for all four of the most lucrative advertising channels.

5. Live commerce bridges the gap between online and in-person shopping

If QVC and social shopping had a love child, it would be live commerce. During a live commerce event, a host interacts with viewers via video on a social media platform. Those viewers can then purchase the products on offer right from the video.

Live commerce offers the best parts of in-store shopping without fighting traffic or searching for a parking space. Shoppers get instant answers from a knowledgeable brand representative or influencer right from their living room.

Advertisement

Ecommerce trends - live shopping example.Ecommerce trends - live shopping example.

Source

The most popular social media apps are participating in this trend. Instagram and TikTok offer live shopping features, and YouTube inked a deal with Shopify to let creators add shoppable links to videos.

While the most common format for live shopping involves one or two representatives on screen touting the brand’s latest and greatest, there’s another interesting way to use this tactic. Say you’re launching a new line of cosmetics. You could have a launch party and let viewers buy what they see on their screens.

Ecommerce trends - Live shopping example on YouTube.Ecommerce trends - Live shopping example on YouTube.

Source

The live commerce trend is expected to grow significantly in the near term, with some suggesting it could account for 20% of all ecommerce sales. Since conversion rates at live shopping events can reach 30%, ecommerce brands would be wise to take advantage of this trend.

6. Subscription services solidify customer loyalty

Buy almost any consumable from Amazon, and you’ll be asked if you’d like to save a few dollars by subscribing to auto-refill your order. The initial loss in profit to the seller is well worth the higher potential of repeat business. And the buyer sees the savings as a no-brainer since they’ll need more of the product later.

Advertisement

The trend goes beyond monthly dog food or cosmetics deliveries (although those are common). Now, you can get a regular delivery of all sorts of themed products, like miniature items for your doll house or train set.

Ecommerce trends - Promotional social post for a subscription deal.Ecommerce trends - Promotional social post for a subscription deal.

Savings and customer loyalty are powerful win-wins that are likely to motivate sellers and shoppers to keep the trend going. 77% of consumers say they spend up to $499 annually on subscriptions, and 41% say they’ll add more in the next year.

7. AI fuels customized buying journeys

In general, AI is a big trend for all marketers. There are many ways ecommerce brands and marketers can use artificial intelligence to boost their businesses. One that’s emerging as particularly useful is having AI create complex, personalized customer journeys.

Here’s an example. Say you send marketing texts to your customers, reminding them of sales and new products. If each text of those campaigns were personalized to the individual based on their prior behavior, you’d close a lot more sales. But it’d be nearly impossible to do manually when you’re promoting hundreds of products to thousands of customers.

That’s where marketing experts are applying AI. Using its machine learning capabilities, AI can “remember” how customers reacted to previous messages, which products they bought, and how they interacted with your website. Then, it can create a custom campaign for each text subscriber.

Ecommerce trends - Example of a promotional SMS text flow.,Ecommerce trends - Example of a promotional SMS text flow.,

Source

Advertisement

Personalization is a well-documented marketing strategy that often lifts revenue by up to 25%. Brands that use advanced personalization strategies say they see a 200% return on the investment.

In the coming year, we’ll see many more retailers and brands use AI to construct personalized buying journeys through promotional emails, texts, and social media, individually and across multiple channels.

8. Dynamic, personalized websites go mainstream

Personalization has been the playground of ad campaigns for a while. But what if every person who visited your promotional landing page or home page saw a version that best suited their needs? That’s what dynamic landing pages and websites offer.

Here’s a simple example where someone considering your product sees a different home page than someone who bought it.

Ecommerce trends - two landing pages with different text for customers and prospects.Ecommerce trends - two landing pages with different text for customers and prospects.

Dynamic landing pages aren’t new. What’s changed is the scale and scope of personalization available with new AI-powered techniques, making them more attractive to ecommerce shops with many product and sales pages.

Let’s say you have a website with hundreds of sales and conversion pages. AI can analyze huge amounts of data about your products and customer behavior. Then, generative AI can quickly create conversational copy or calls to action for each of those pages that are more relevant to each segment of your target market.

Advertisement

Most marketers that use personalized landing pages report a lift in engagement compared to static versions. Plus, 91% of customers said they felt more connected with websites featuring dynamic pages, especially those that provided personalized offers and product recommendations.

9. Ecommerce brands will launch more data-gathering campaigns

Many of the trends we’ve discussed require extensive data about your customers. Gathering this information has pros and cons. Some shoppers love the personalization it provides, while others are rightfully concerned about their privacy.

In light of these concerns, lawmakers and big platforms are making it harder to collect data without direct user consent. Google has finally ended the use of third-party cookies. Some US states and European governments require websites to give visitors a choice to opt in or opt out of being tracked by cookies.

With much less third-party data, ecommerce marketers will need to become really good at convincing shoppers to give up their information willingly, also known as zero-party data.

Ecommerce trends - Graphic showing types of data.Ecommerce trends - Graphic showing types of data.

In the coming months and years, we’ll see more creative campaigns designed to collect data from willing website visitors and customers ethically. These may be contests, newsletter subscriptions, surveys, or even discounts and free products.

Ecommerce trends - giveaway to collect email addresses.Ecommerce trends - giveaway to collect email addresses.

However it’s done, collecting zero-party data is a big ecommerce marketing trend that almost every retailer and brand needs to be aware of.

Advertisement

What is the future of the ecommerce industry?

To say last year was one of change for ecommerce stores and marketers is a drastic understatement. With the rapid development of new AI marketing tools, customers’ shift to new sales channels, and potential regulations that can change how everyone does business online, it’s nearly impossible to guess the future of ecommerce with 100% clarity.

But if you look at the trends ramping up now, you’ll see a few themes that hint at the future. Customers want in-store experiences from online shopping. They’ll choose lower-friction purchase options over clicking through multiple apps and websites. And they’d prefer personalized interactions as long as their privacy remains protected.

While you mull over what’s to come for ecommerce stores, have a look at these other marketing trends for further insights:



Source link

Keep an eye on what we are doing
Be the first to get latest updates and exclusive content straight to your email inbox.
We promise not to spam you. You can unsubscribe at any time.
Invalid email address
Continue Reading

PPC

10 Most Effective Franchise Marketing Strategies

Published

on

By

10 Most Effective Franchise Marketing Strategies

Who doesn’t like a bit of a challenge? While it’s always rewarding to take on new marketing endeavors, certain businesses, like franchises, feel the heat more than others.

Whether you’re a food and beverage franchise, a multi-location dealership, a national real estate group, an enterprise bank, or anything in between, you know that managing marketing efforts across the board can sometimes feel like an uphill battle.

In this guide, we’ll help you address common marketing speedbumps multi-location businesses encounter and share 10 of the most effective franchise marketing strategies.

Contents

What is franchise marketing?

Franchise marketing means promoting your business across all your franchised locations. Essentially, any effort you’re putting into growing your franchise is considered franchise marketing. This can mean marketing efforts at a top branding level all the way down to marketing for specific locations.

Benefits of franchise marketing

Here are a few reasons franchise marketing is so important:

Advertisement
  • A new franchise location opens every eight minutes during the course of any given business day. This doesn’t even account for the new businesses opened every day.
  • 42% of franchise marketing professionals and multi-location business owners feel traditional marketing channels, like TV placements and PR, are no longer worth the investment.
  • 55% of multi-location businesses believe that social media is the leading franchise marketing channel they rely on.

Clearly, there is plenty of competition and opportunity within the franchise and multi-location industries, meaning franchise marketing is crucial to stand out and grow.

However, keeping up with your franchise marketing is easier said than done. Let’s resolve some franchise marketing pain points next.

10 franchise marketing strategies

Managing your franchise marketing can be a juggling act. As the classic saying goes “No pain, no gain!” Let’s dive right into how you can turn 10 major franchise marketing pains into marketing gains:

1. Maintain brand consistency throughout your franchise marketing

It’s no secret that one of the biggest challenges franchise marketers face is location managers or franchisees that go rogue—especially when it comes to branding and brand consistency. But until a teleportation or cloning device gets invented, you’re unfortunately unable to be at all your locations to guide them through their marketing (despite how much you wish you could). This makes maintaining brand consistency across all locations a difficult task.

But brand consistency is extremely important for the success of your franchise marketing. We know that 71% of consumers say they’re more likely to buy a product or service from a brand they recognize. Plus, we can’t forget about the age-old marketing “rule of seven” which states that people need to see information about a business at least seven times before they become a customer.

So brand consistency isn’t just a “nice-to-have” element in your franchise marketing plan, it’s a need-to-have!

How to approach it: The first thing you should do is create a brand style guide. Once you have your style guide in place, you can use it across all locations. If you already have one in place, now is the time to revisit! The more thorough your brand guidelines the better.

Advertisement

Here’s our list of what should go into your brand guidelines:

  • Company logo in various sizes and color options (black and white, thumbnail size, banner size etc.)
  • Your business’s colors in hex codes
  • Your selected fonts in regular, bold, and italics
  • Your chosen grammar, mechanics, and style preferences (including punctuation, capitalization, and abbreviation)
  • Blog post title preferences
  • Image styles and sizes for digital and print materials
  • Your business’s boilerplate and mission statement
  • Preferred tone and voice
  • Social media best practices by platform

brand guideline example from barre and soul

An example of brand guidelines.

Brand guidelines will keep your brand consistent and empower your location owners to create their own marketing collateral while knowing they have a cheat sheet to help them along the way.

📚 Free guide >> 12 Secrets to a Higher Click-Through Rate (& Lower Costs!)

2. Identify your customer base across locations

Let’s face it—your local customers’ interests at your Boston location will be different from those in your Houston location which differs from those in your San Diego location, and so on!

If you generalize your target audience without consideration for how their lifestyles differ by location, not only does that lack of inclusivity limit your reach, but it also gives your customers a less personalized marketing experience.

Advertisement

However, 80% of consumers are more likely to make a purchase when brands offer personalized experiences. So identifying your target audience across locations now to deliver a personalized experience at each location later is a marketing tactic you won’t want to miss out on.

How to approach it:  Taking time to identify your target audience across all locations when your plate is already full is easier said than done. A more efficient way to execute this is to look at your target audience from a bird’s eye view and zoom in from there.

questions to ask to find your target audiencequestions to ask to find your target audience

Once you identify what makes up your target audience at a high level you can take it down to the regional level. From there, you can use free online tools like Google Trends to understand the interest of topics by location to see how your messaging may slightly differ between regions.

Another workaround would be to create marketing collateral that’s diverse enough to speak to all customers regardless of lifestyle. A healthy mix of both, however, will give your customers that localized experience while saving you as much time and resources as possible.

3. Know your solution options (+ which ones your brand needs)

There’s an infinite amount of value your franchise has to offer its customers. Add that on top of your many convenient locations, a diverse range of employees, and audience segments, you’ll find it can be challenging to know how to deliver all this information to your potential customers in the best way.

With so many potential marketing channels to choose from, how do you know which strategies will be most effective? And how can you communicate your chosen strategies’ effectiveness to your franchise managers?

Advertisement

How to approach it: We’ve broken down the top marketing channels for franchise businesses into a few core pillars. Introduce your franchisees to the following and encourage them to try it for their own benefit:

Search engine optimization

SEO is at the core of any strong marketing plan for good reason—it’s free! Not only do clicks from organic search results come at no cost to you, but with 90% of consumers searching online before making a purchase digitally or in-store, SEO can help each of your locations grow sales faster.

Search advertising

With search advertising, there are now more options than ever for dynamic location targeting at the ad copy and campaign setting level, so your chances of pulling in a click from a select location’s local customer is nearly guaranteed.

how to localize google ads - example of a location assethow to localize google ads - example of a location asset

An example of a search ad for a local Ford dealership.

Advertisement

Search advertising ensures you’re showing to potential customers when it matters—as they’re searching on top search engines like Google and Bing. Plus, paid search ads can increase brand awareness by up to 80%. If you have a location that’s struggling to pull in new customers, paid search ads are the best route for making it known to potential customers that you’re in their area with lots to offer.

🛑 Worried you’re wasting spend in Google Ads? Find out with a free, instant audit >> Google Ads Performance Grader

Video/OTT

Video marketing on YouTube or via OTT (over-the-top) streaming allows your franchise or multi-location business to create engaging content for exclusively targeted audiences. Even though you may be juggling various locations and customer bases, you can segment your video marketing in hyper-specific ways to ensure each location gets a piece of the pie.

Plus, video marketing can grow revenue nearly 50% faster and pull in 66% more qualified leads per year than businesses that don’t use video.

Display

Advertisement

Display ads give you a way to target your audience on sites across the web—when they’re not even actively searching for your business. This increases awareness for your brand. If your branch managers notice a dip in sales, display ads could be the solution since consumers who are retargeted via display ads are 70% more likely to convert.

Social

With 3.5 billion active social media users worldwide, it’s no secret that social media marketing is a must if you want to heighten your chances of reaching all the potential customers around each of your locations.

The beauty of social media marketing is that you can get results regardless of whether you decide to go the free or paid route. So if you’re struggling to get all your franchisees on board with one marketing strategy, social media marketing is an accommodating solution with endless options that can fit any locations’ budget (or lack thereof).

Of course, there are additional marketing channels you should consider as part of your strategy. Take a look at all the basics of local marketing to find out what would work for you.

4. Get all locations on board with the right strategy

Speaking of budgets, with multiple franchises, it can be tough to get them on the same page with the marketing spend and strategy that you encourage. Each location has its own needs and budget which you want to accommodate within your recommended marketing plan.

Advertisement

It gets trickier when you want to save yourself time by creating an easily transferrable franchise marketing strategy that can apply store to store but also is flexible enough to not have one set budget applied.

How to approach it: The first thing you’ll want to look at is all the free and low-cost marketing options available. Small businesses have been doing this for years, but for a larger enterprise, this feels counterintuitive. However, the kicker of franchise marketing is it’s the same concept as local marketing—just multiplied.

When you present your location owners with low-cost or free options, they’ll have no reason to not want to implement them. Some examples could be setting them up with a social media account for regular posts or facilitating online workshops to foster their SEO expertise.

With that said, we know that a mix of marketing channels maximizes your chances of results. Ideally, you’ll want your location managers to get on board with allocating some of their revenue toward a marketing budget. The best way to encourage this is to research statistics to display the ROI if they were to go for it and to provide co-op funds from corporate if possible. For example, paid advertising returns $2 for every $1 spent–a 200% ROI.

It’s helpful to keep in mind that marketing budgets don’t have to be huge. It doesn’t always take a lot of money to make a big impact, but a little can go a long way!

5. Evaluate your options for franchise marketing execution

While some franchises are fine with individual locations running their marketing strategies themselves, others opt to streamline marketing from one central team or group for all locations.

Advertisement

Both options present their own sets of challenges. If you’re managing the marketing strategies for all locations, you have a big job—you must not only execute a successful multi-channel marketing strategy that includes optimizing campaigns, writing ad copy, and deploying offers, but you have to do that for different areas and audiences.

If you allow franchisees to run their marketing themselves, you have to worry about brand consistency, optimized spend, and a lack of control around results.

How to approach it: It doesn’t have to feel like a lose-lose situation when you choose which route out of the two you want to take. As mentioned above, both managing marketing for your locations versus letting them manage it comes with pros and cons.

To identify what’s best for your brand, we recommend doing a self-evaluation with the following questions:

  • How much extra time do I have to oversee my locations’ marketing strategies?
  • How much time do my location owners have to put into marketing?
  • Would implementing marketing at the location level require any training?
  • What types of marketing channels do I need to have running at each franchise location? Can each location handle those themselves?
  • Has my company struggled with brand consistency in the past?
  • How would I measure the success if I ran the marketing for all franchise locations? How would those locations measure and report on their own success?
  • How frequently would I expect to change up the marketing strategy?
  • Is it easy for me to consistently communicate with all of my locations?

Depending on your answers, you’ll end up leaning towards one over the other. However, if you’re still unsure then that’s totally fine! Another option would be to involve a marketing partner to help oversee your franchise marketing strategies along with you. That way you won’t have all the locations’ marketing on your shoulders, and you can leverage a resource that has every marketing tool needed at its fingertips.

Whatever you decide, finding the right tool to track your marketing across locations and channels will be crucial for measuring success. (We’ll talk more about this in a minute!)

6. Create a strong local SEO strategy

You need to focus on SEO that is both national and local. National often comes naturally to many franchise businesses at this point, but without a strong local SEO approach, you won’t be able to show up for searches when and where it counts.

Advertisement

How to approach it: The easiest way to complement your national SEO with a local SEO strategy is to include keywords related to your locations within your content—this can be easily done through location pages on your website. The next quick fix for multi-location SEO is to invest in listings management so local listings are accurate for each location to help drive leads. It may seem minor, but 64% of consumers have used Google Business Profiles to find contact details for a local business.

Additionally, try to position your brand as a partner to each of your locations by creating local-friendly blog content. Brainstorm a blog topic that’s specific to each one of your locations, and you’ll save time on your editorial calendar planning while also staying consistent with local content!

You can also quickly research other local businesses to link to for resources within your content to build trust with your local audiences. That said, maintain a friendly presence in your local communities by encouraging location managers to participate in local events to trigger brand awareness for searches later.

example of franchise google local business profilesexample of franchise google local business profiles

This multi-location business has Google Business Profile listings for each store location to fit local SEO needs. 

🔎 Need help finding the right keywords for your local SEO strategy? Try our Free Keyword Tool!

7. Be sure to stand out from the competition (including your own franchisees!)

Franchises have a unique competitor set in that while you compete with other local businesses and large brands, you might also compete with your own locations. For example, you might have two locations down the block from each other that own two completely different territories but could be competing for the same customers. One major hurdle every franchise must jump over is how to run marketing at each location without stepping on one another’s toes—all while stepping on the competition’s toes!

Advertisement

How to approach it: We can’t stress enough how important geo-targeting is to your multi-location or franchise marketing. Geo-targeting is a way to ensure that one location’s marketing collateral doesn’t slip onto the screens of consumers in another location’s territory. When you run ad campaigns with geotargeting you’re maximizing the overall growth of your business by handing out a fair, even slice of the cake (or in this case, audience) to each store.

As for standing out from the competition, geotargeting can also help here if you want to identify and target their locations too. Otherwise, bidding on competitors’ branded keywords will help to ensure your brand shows when folks are looking for your competition. That way you can sweep the competition’s customers away and bring them to your locations.

google ads location report for location targetinggoogle ads location report for location targeting

8. Solidify reporting for all locations, solutions, AND channels

Let’s get this straight: your business has multiple locations, offering multiple products or services, overseen by multiple managers, marketing to multiple different audiences, through multiple different channels. What a handful!

You don’t have time to loop in hundreds of data points into one performance tracking sheet. You need some way to ensure that all your franchise marketing efforts maintain a growth track with proven KPIs.

How to approach it: For this instance, technology is your new best friend! Take advantage of digital tools that aggregate reporting across platforms, locations, and more to report on what matters. A few things you should ask yourself while scouting a reporting solution include:

  • Do you want your location managers to have access?
  • What performance metrics matter most to your multi-location business?
  • What does a positive performance look like for you at the national level? At the local level?
  • What channels need to be tracked? How will they be tracked consistently across locations?
  • What timeframes will you be looking to run reports on?
  • What types of downloadable or shareable files, if any, will you want for your reports?

9. Educate your franchisees on franchise marketing

You and your franchisees are busy running a national brand at the local level—you all don’t have time for in-person pieces of training on all your marketing technology and best practices! Never mind the fact that gathering the resources to help location owners understand your brand’s marketing plan is a feat in and of itself.

How to approach it: Have fun with it and get creative with your training! You can hold training online after hours to make it easy for all your branch managers to attend.

Another way to make marketing education more accessible across locations is to create various training materials. For example, you can shoot or share quick “how-to” YouTube videos for visual learners. For busy location owners short on time, you can write and email training articles that they can read in bits throughout the day.

Advertisement

The more training material, the better. If your schedule is so jam-packed you can’t even begin to think about running training or creating training materials, leveraging a marketing partner to facilitate training for you is another great option.

10. Communicate with your marketing partners

You may have one agency helping with social that has a totally different approach than your in-house team managing paid search. Or each location might be working with their own team or consultant. How do you keep multiple teams and marketing partners aligned?

How to approach it: If you’re struggling to keep track of all your marketing solutions, then it may be worth it to find a marketing partner that can bundle all your needs into one. When you leverage a marketing partner that can house all your channels and reports under one roof it’s easier to maintain consistency and performance tracking.

In the meantime, though, communication is key! Be sure to hold regular meetings with your in-house team, your location managers, and your agencies to maintain consistent cohesion across channels.

This is also another opportunity to distribute your style guide to all marketing partners so that there’s no confusion across agencies, marketing associates, or consultants on what your brand’s voice is.

Solve these franchise marketing puzzles today to decode a brighter tomorrow

If there’s one thing we can take away from all 10 of these franchise marketing tips is that the more you can plan ahead and communicate with your locations, the easier your job will be later. Plus, no matter your goals, channels, or audiences, there’s a solution out there that can work for your franchise.

Advertisement

With a bit of creativity and finesse, you can make your franchise marketing strategy do the heavy lifting for you. Putting in the time to square away your challenges now is worth the time it will save you later.

To recap, here are the top franchise marketing tips we talked about:

  1. Prioritize brand consistency throughout your franchise marketing
  2. Get to know your customers across locations
  3. Consider all your franchise marketing channel options
  4. Get all your locations on board with your overall franchise marketing strategy
  5. Evaluate your options for franchise marketing execution
  6. Ensure your local and national SEO strategies align
  7. Try to stand out from your franchise marketing competition
  8. Be sure to have clear reporting in place
  9. Train your locations on your franchise marketing efforts
  10. Consistently communicate with your marketing partners

Source link

Keep an eye on what we are doing
Be the first to get latest updates and exclusive content straight to your email inbox.
We promise not to spam you. You can unsubscribe at any time.
Invalid email address
Continue Reading

PPC

Biggest Trends, Challenges, & Strategies for Success

Published

on

By

Biggest Trends, Challenges, & Strategies for Success

Pay per click (PPC) advertising is a big deal in digital marketing, especially in the retail world. As 2024 heats up, we’re not just talking about simple ad placements and bids; it’s all about smart technology, understanding your customers, and getting creative with your strategies.

Whether you’re a pro in digital marketing or just starting to explore ecommerce ads, keeping up with PPC trends is crucial. This guide is here to help you out.

Contents

Biggest trends in PPC for retail

Let’s dive into the PPC scene for retail in 2024. Things are getting exciting with Google’s ad platform evolving rapidly, especially with its use of AI and machine learning.

Increased use of AI and machine learning

Often, we talk about AI as if it’s one big thing, but it’s more nuanced. AI is the broader concept of machines being able to carry out tasks in a way that we’d consider “smart.” Within this, machine learning is a specific subset of AI that trains a machine how to learn. In the PPC world, this distinction is key.

This year, AI will be transitioning away from merely a novelty. It is becoming smarter, a trend we can refer to as Smart AI. This new phase of AI is more targeted and informed, indicating a significant evolution in how AI systems are developed and applied.

Advertisement

🤖 Want to use AI the right way? Free download >> Emergency Guide to AI in Marketing

AI in ad targeting

AI’s role in PPC is about understanding and predicting. It sifts through tons of data to figure out what consumers are looking for, then predicts their buying patterns. This means your retail PPC ads are more likely to show up for people who are genuinely interested in what you’re selling.

Machine learning in real-time optimization

Machine learning steps in to continuously improve how your retail ads perform. It adjusts bids, manages budgets, and identifies trends that you might not notice. It’s like having an assistant who’s always optimizing your campaigns, ensuring they reach the right audience effectively.

Mastering these technologies is crucial for digital marketers in retail. It’s not just about using these tools; it’s about understanding them deeply and leveraging their strengths to boost your PPC campaigns.

Top PPC strategies for retail in 2024

Here are four essential PPC strategies for retail digital marketers:

1. Try Demand Gen campaigns

Recently, Discovery Ads campaigns were automatically upgraded to the Demand Gen campaign type in Google Ads.

Advertisement

google ads demand gen campaigns

Source

Demand Gen is more than just an upgrade–it’s a game-changer in winning social budgets for Google. Early testers have shown that Demand Gen campaigns deliver better performance when compared to Discovery Ads. That means more qualified traffic, more conversions, and more growth for your business or clients.

2. Embrace automation and smart bidding with Performance Max

In the realm of PPC, automation is crucial. Performance Max, a feature of Google’s automated bidding system, helps optimize ad placements across various channels. At the same time, new Demand Gen formats on Google platforms are changing the game. By using these engaging and visually appealing ads, you can attract potential customers right at the onset of their search journey.

google ads performance max campaigns - screenshot of performance max ad editorgoogle ads performance max campaigns - screenshot of performance max ad editor

Combining Performance Max with innovative ad formats ensures your ads are not only seen but also resonate with your target audience.

3. Experiment with AI

AI, specifically through tools like FeedGen, is revolutionizing how product feeds are optimized. By employing Google Cloud’s Large Language Models, like Bard, FeedGen enhances product titles, descriptions, and attributes, offering a unique way to experiment with AI in your marketing strategy. For integration instructions, visit here.

4. Explore ecommerce on diverse platforms with cross-channel and omnichannel strategies

Expand your PPC horizons beyond Google Shopping. Embrace the dynamic advertising opportunities on platforms like TikTok, Facebook, and Instagram. Each of these platforms caters to different audience segments and offers unique ways to engage with potential customers.

Advertisement

Integrating these platforms into your advertising mix, alongside traditional channels, creates a holistic and impactful PPC strategy for retail that aligns with the multifaceted nature of today’s consumer behavior.

Implementing these strategies in your PPC campaigns can lead to more effective and engaging marketing efforts, keeping you ahead in the competitive retail sector of 2024.

🛑 Worried you’re wasting spend in Google Ads? Find out with a free, instant audit >> Google Ads Performance Grader

Common challenges and solutions in PPC for retail

Let’s take a look at the common PPC challenges (and the solutions to these challenges) that retail advertisers run into.

Challenge 1: Ad saturation and viewer fatigue

The digital world is awash with ads, making it a challenge for retailers to stand out and capture attention, often leading to viewer fatigue.

Solutions

  • Create unique, engaging content: Develop content that answers potential customer queries, positioning your brand as a solution at the top of the funnel. Focus on being helpful and informative.
  • Try dynamic ad formats and personalization: Use diverse ad formats and tailor your messaging to connect more effectively with your audience. Personalization can help break through the clutter.
  • Experiment and test: Try different creative approaches to discover what resonates best with your audience. Keep your content fresh and engaging.
  • Apply the 80/20 rule: Dedicate most of your content to educate and engage (80%) rather than direct selling (20%). This approach can build trust and provide value to your audience.
  • Be consistent with content creation: Regular updates and new content can keep your audience engaged and interested.
  • Monitor and adapt based on metrics: Regularly check your campaign metrics to understand what’s working. Analyze data like click-through rates, conversion rates, and engagement levels. Double down on strategies and content types that show success. Being data-driven in your approach allows you to refine your tactics continuously and do more of what works best.

google ads benchmarksgoogle ads benchmarks

Take a look at our search advertising benchmarks to see how your metrics compare.

Advertisement

By combining these strategies, retailers can better navigate the challenges of ad saturation and viewer fatigue, making their PPC campaigns more effective, engaging, and relevant to their target audience.

Challenge 2: Balancing automation and human insight

While automation in PPC is powerful, an over-reliance on it, such as solely depending on Google Ads’ auto-apply settings, can lead to missed opportunities for optimization. Automation can sometimes miss the subtleties that a professional digital marketer can catch.

Solutions

  • Think of AI and automation as assistants, not replacements. As a professional digital marketer, your experience and insights are invaluable. Use automation tools for efficiency but maintain control and oversight for strategic decisions.
  • Regularly review the performance of your campaigns with a critical eye. Remember, the auto-apply settings in Google Ads might not always align with your unique goals.

Your role is to guide these tools, making manual adjustments and infusing your campaigns with the strategic depth that only human experience can provide.

Challenge 3: Measuring and attributing ROI accurately

Accurately tracking the return on investment (ROI) from PPC campaigns can be complex, especially when dealing with multiple channels and customer touchpoints.

Solution

Invest in advanced analytics tools like Google Analytics 4 (GA4), which is designed with privacy in mind. GA4 offers features such as default IP anonymization, region-specific controls for features like Google Signals, and the ability to mark events as non-personalized ads. Additionally, you can set shorter data retention periods and have more accurate data deletion options, including deleting data for individual users upon request.

These features not only enhance privacy compliance but also provide a clearer understanding of attribution models. This approach allows for more effective tracking of the customer journey and helps in attributing conversions accurately to the right campaigns, all while maintaining user privacy.

predictive audience based on predictive metric churchpredictive audience based on predictive metric church

Challenge 4: Keeping up with rapid technological changes

The pace of change in PPC tools and algorithms can be overwhelming, especially for smaller retailers with limited resources.

Advertisement

Solution

Stay informed about industry trends and updates. Consider joining online communities, attending webinars, or collaborating with digital marketing experts to keep your strategies current.

Challenge 5: Navigating privacy regulations and data restrictions

Retailers are increasingly challenged by the need to balance effective ad targeting with strict privacy regulations like GDPR and CCPA.

Solution

Emphasize transparency and user consent in your advertising strategies. Utilize Google’s Consent Mode and adopt a consent management platform to ensure compliance with privacy laws.

diagram showing how google consent mode worksdiagram showing how google consent mode works

Source

By leveraging contextual targeting and first-party data, you can still deliver personalized experiences while respecting user privacy. Investing in privacy-compliant tools and practices not only builds trust with your audience but also ensures the sustainability of your ad campaigns in a privacy-focused world.

Make the most of your PPC for retail campaigns

Navigating the PPC landscape in 2024, especially in the retail sector, is both challenging and exciting. The key to success lies in striking the right balance between leveraging advanced technology and maintaining the human touch that defines your brand. By focusing on creating unique, engaging content that educates and resonates with your audience, personalizing your messaging, and using dynamic ad formats, you can stand out in a crowded digital space. Remember, it’s not just about catching the eye but also about building lasting relationships with your customers.

Advertisement

Embrace tools like Google’s Performance Max and AI-enhanced solutions like FeedGen for efficiency and effectiveness, but don’t forget the value of your professional insight and experience. Always be ready to adapt, innovate, and refine your strategies based on real data and customer feedback.

In the fast-changing digital marketing world, thriving retailers recognize the need to adapt, embrace new tech, and stay true to customer values.

Here’s to making your PPC retail campaigns impactful, not just successful!

Source link

Keep an eye on what we are doing
Be the first to get latest updates and exclusive content straight to your email inbox.
We promise not to spam you. You can unsubscribe at any time.
Invalid email address
Continue Reading

Trending