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How to Make Evergreen PPC Ads

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how to make evergreen ppc ads

Marketers often create PPC ads based on the latest trends and one-time deals, but these aren’t the only types of paid ads you can create.

Evergreen PPC ads are a must-have addition to your marketing arsenal.

Unlike a seasonal ad, they can run throughout the year, even without edits or updates. Plus, they guarantee your paid ads can generate leads every day with minimal effort on your part.

Below are tips for creating timeless campaigns that could become an important part of your marketing strategy.

Trending Topic vs Evergreen PPC Ads

First, let’s cover the difference between an evergreen ad and a non-evergreen ad.

PPC ads that aren’t evergreen mostly relate to trends or temporary campaigns.

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They might include new information, new tools, or recent trends to make consumers stop and stare. Imagine an ad promoting clothes for the winter season or a cosmetics brand sharing products related to a current beauty trend.

If a brand has a limited-time offer like free shipping or a sale, then a PPC ad could also highlight it at a specific timeframe. It might also target keywords that focus on urgency, such as “Free Shipping If You Order in the Next 24 Hours” or “New Low Price.”

In contrast, evergreen content typically focuses on timeless topics. These can range from general information about your brand or noteworthy product features.

Evergreen ads may not seem as striking when compared to ads on trending topics and sales.

Despite this limitation, it does a good job at promoting your business to first-time customers who have never encountered your business before.

Unsurprisingly, many consumers prefer to learn more about the business before considering their purchase decision. Consider the fact that 82% of searchers choose a familiar brand for the first click.

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How do you pick keywords for this brand type?

Include brand-related keywords like your businesses’ name or target market. Otherwise, your competitors could target your business name and come up on top of the SERPs when people conduct a Google search of your business.

Another tip is to target keywords that are relevant to your products, such as features and benefits. This way, your PPC ads appear when consumers browse for products or services having your products’ capabilities.

Why Should You Create Evergreen PPC Ads?

At a glance, seasonal PPC ads may be more timely and relevant. However, there are a lot of perks to creating evergreen ads.

Let’s take a look at some of the advantages to keep in mind.

1. Attract Leads Throughout the Year

Evergreen ads can be turned out whenever you want, without requiring any updates.

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This means you have leads and conversions pouring in every day. There’s no need to have a special event or discount to promote your business; instead, you have a core campaign with a steady and fixed offer.

2. Stay Ahead of the Competition

If you have evergreen PPC ads, you can continuously bid on brand-related keywords. This can prevent competitors from owning or dominating in the SERPs.

On top of this, people may be more likely to visit your website and consume your content. Otherwise, competitors may bid for brand-related keywords or industry-related keywords in their ads and persuade potential leads to visit their website instead.

3. Get More Engagement

Since evergreen content can run throughout the year, it can generate more engagement over time. You can also use the previous results of your evergreen ads to determine which topics or copy are more likely to attract your consumers.

Unlike a seasonal campaign, this ad type may resonate with consumers encountering your brand for the first time.

How to Select Topics for PPC Ads That Won’t Get Outdated

At this point, you know the importance of creating evergreen ads, but how can you leverage it for your campaigns? Here are some tips for writing ad copy that won’t become outdated.

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1. Brand Awareness

A popular evergreen topic is an “About Me” brand awareness PPC campaign that introduces your company. This can include your company’s core mission and your target audience.

Nextech AR Solutions’ PPC ad for its video conferencing software shows the tool is ideal for virtual conferences, specifically for corporate communications settings. This ad also links to a free consultation and other relevant landing pages.

evergreen PPC ads video

2. Benefits

Why should people click your ad? Focusing on the benefits your product or service offers can increase clicks to your website. You can also add relevant keywords so your ad has more chances of popping up when customers browse using your targeted keywords.

This PPC ad by Salesforce keeps it short and simple by highlighting its main benefit, connecting with consumers. Rather than site links, it’s opted for a downloadable CRM handbook to introduce its solution.

evergreen PPC ads salesforce

3. Features

Businesses can set themselves apart by highlighting the features of their products or addressing the capabilities of their solutions (such as in the case of SaaS businesses).

Asana’s PPC ad emphasizes the main features of its productivity tool, which include fast setup, setting milestones, managing deadlines, creating Gantt charts, and more.

evergreen PPC ads - asana

4. Credibility

Consumers are usually wary of clicking ads from brands they don’t know. To ease their worries, you can establish credibility by showcasing industry awards or making realistic promises.

In this PPC ad, Consumers Advocate boasts its credibility by stating its reviews are trusted by more than 45 million consumers. It also shows the ways consumers can compare health insurance plans, such as coverage terms.

evergreen PPC ads - consumers advocate

5. Price

If you have a base price for your services, highlighting the price in the ad copy could work in your favor. This works well if your products or services are affordable or within the usual market price. Since cost is a significant factor for every consumer, accentuating your price could help you stand out against your competitors.

Orbitz PPC ad highlights its rates for car rental, which start at $10 per day. By pointing out the lowest possible price for its car rentals, consumers might be more encouraged to click the ad.

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evergreen PPC ads - orbitz

What Not to Include in Your Evergreen PPC Ads

What are the common mistakes to avoid when writing evergreen ads? To boost your chances of success, make sure you avoid these topics:

1. New Slang

Although trendy slang terms could make your social media captions seem more relatable, they can date your content and seem unprofessional when written with evergreen ads.

New slang or trendy terms could also be misunderstood by your target audience.

Consider the phrases like “spill the tea” or “cancel a celebrity.” Older people may perceive “spill the tea” as literally spilling tea. Moreover, they probably won’t understand what it means to cancel a celebrity in our digital age.

Since slang terms are also unfamiliar to the older demographic, you could potentially dissuade a big portion of your target market or cause a big misunderstanding. On top of this, Google could disapprove of your ads once it detects slang that isn’t appropriate.

2. Avoid References to New Businesses or Startups

If you’ve been recognized by a new business or startup, you could be tempted to mention it in your PPC ad. An award or testimonial from these businesses could boost the credibility of your PPC ad.

Unfortunately, new businesses or startups could quickly fail. In fact, more than 90 percent of startups fail in the first year. Not only could this make your ads seem outdated, but the achievement or reference will seem irrelevant. Stick to references from more established companies or organizations.

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3. Avoid References to Online Tools

Software companies usually discuss potential third-party integrations, which can boost the functionalities of their solutions.

Imagine a social media marketing tool that can integrate with your CRM or e-commerce store.

There’s nothing wrong with including references to online tools, but it’s not ideal for evergreen PPC ads. Since these online tools’ features and offerings can easily change, you’ll have to regularly check whether the copy is still relevant.

4. Avoid Industry Trends

Industry trends and buzzwords can help your ads stand out from the pack, but avoid using them in your evergreen ads.

Industry trends can change quickly, and buzzwords seem interesting at present but could seem out-of-date just a few months later.

5. Avoid Too Many Exclamation Points

Many PPC ads hope to incite a sense of urgency through limited-time offers or compelling features.

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In the process of eliciting a strong sense of urgency, some may add excessive exclamation points to prove their argument. However, exclamation points in multiple rows (!!!) or every phrase (Free shipping! 100 percent Satisfaction Guaranteed! Buy Now!) may seem scammy to consumers and Google.

Don’t rely on punctuation to entice customers. Instead, use compelling words and highlight your businesses’ strengths to attract clicks.

Tracking the Success of Your PPC Ads

Just like every marketing campaign, you need to monitor metrics to ensure success. To get you on the right path, here are the basic metrics for tracking the results of your evergreen PPC ads:

  • Clicks: The number of people who clicked on your PPC ad.
  • Click-through rate (CTR): The total number of clicks on your campaign in a month (or a specified period) divided by the total impressions. For instance, if your ad has 2,000 impressions and 200 clicks, your CTR is 10 percent.
  • Cost per click (CPC): The amount you pay per click.
  • Cost per conversion: How much it costs to acquire a real customer who makes a purchase (or is otherwise converted).
  • Impression share: The number of impressions your ads receive, divided by the total number of impressions your ads got.
  • Average position: Describes how ads typically rank or the order the ad appears on the page.
  • Lifetime value: The expected revenue a customer will generate for your business in their lifetime.
  • Quality score: The estimated quality of your ads and keywords.

Every PPC marketer needs the right tools to generate accurate analytics for their ads. Here’s a few for tracking your evergreen PPC ads:

  • Adgooroo: This tool lets advertisers access knowledge about their competitors’ PPC strategies, including ad copy and keywords.
  • Google Analytics: This free tool lets you track PPC campaign performance, and it also has a premium option for larger businesses.
  • SEMrush: This tool allows you to find advertising competitors based on the keywords you plan to target. You can also click on a competitor and identify the keywords to target for your PPC campaigns.

3 More Examples of Evergreen PPC Ads

Even if you know the basics, it can be difficult for starters to create a successful PPC ad.

Let’s take a look at some more examples of evergreen PPC ads for inspiration.

Uogashi

Sushi restaurant Uogashi launched a PPC ad that offers a glimpse of its authentic products, rare fish sourced from Japan. It also has site extensions to its menu and website, plus a phone number so interested customers can make an order.

evergreen PPC ads - uogashi

Zendesk Sell

This Zendesk PPC ad shows off the product’s features like “easy to use” and “quick to deploy.” Interested customers can click site extensions to a free trial or more information about its tools.

evergreen PPC ads - zendesk sell

Walmart

How do you encourage customers to check out your product listing even without a sale?

This Walmart ad for Nintendo Switch Animal Crossing upsells to customers with free 2-day shopping and a pickup discount. For additional savings, you can also check out the weekly ad or deal drop.

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Although the Nintendo Switch is not on sale, Walmart makes up for it by offering other information relevant to high-intent customers, such as its pickup discount and store locator.

evergreen PPC ads - nintendo

This ad will no longer be relevant when a new Animal Crossing game comes out, but until then, it can bring in relevant traffic from those looking for the current version of the popular game.

Conclusion

Crafting successful evergreen PPC ads isn’t rocket science.

You can focus on various topics to promote your brand throughout the year, such as introducing your company or a list of your product’s benefits and features.

Don’t forget to track the success of your PPC campaigns using different tools and metrics. Also, avoid slang and references to other businesses or tools that can potentially become outdated over time.

Follow these tips, and you could create excellent evergreen ads to run year-round. If you need help with your PPC strategy, feel free to reach out to our team!

What are your strategies for creating evergreen PPC ads for your business?

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Does Ad Strength Matter in Google Ads?

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Does Ad Strength Matter in Google Ads?

Ad Strength is one of those metrics that ebbs and flows in importance. Right now, there’s been an uptick in conversations Google’s Ad Strength metric. Those discussions were prompted by a recent press release from Google around some new features coming to the platform. These updates were mostly centered on updates coming to Performance Max capabilities using AI for text and imagery.

So we felt like now was a good time to dive into Google Ad Strength and discuss whether or not it actually matters—and how to improve it if it does.

Contents

What is Ad Strength?

Before we get into whether or not you should pay attention to Ad Strength, let’s talk about what it is.

Essentially, Ad Strength is meant to help advertisers develop strong ads that are more likely to perform well based on Google’s data, but is only used as an indicator, not an actual ranking.

In that way, it’s very similar to Quality Score or Optimization Score. Both are meant to help advertisers develop strong keyword lists and ad accounts, but aren’t actual dictators of how the account will do.

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🛑 Worried you’re wasting spend in Google Ads? Find out with a free, instant audit >> Google Ads Performance Grader

How does Ad Strength impact Google Ads?

Does not having the necessary quantity and variety of assets negatively impact your ad performance?

If you look at the definition of Ad Strength

ad strength definition from google

…it almost seems like it would have a negative impact. Specifically, the last two sentences calling out maximizing performance and the effectiveness of your ads.

But countless advertisers have had different experiences, many of them claiming that their Poor ads actually outperformed the Excellent or Good ads in their accounts.

Additionally, you may notice that ads with a Poor or Average Ad Strength don’t have as many impressions as those with Good or Excellent ratings.

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So, does a low Ad Strength mean your ads are going to have their impressions throttled?

The short answer is no to both:

  1. Ad Strength will not impact the performance of your ads on Google.
  2. A low Ad Strength will not prevent your ads from showing on Google.

But here’s the thing…both of those things COULD happen IF you have low Ad Strength.

If your Ad Strength is low, you could see worse performance for those ads. Your ads also might not win many auctions if they have Poor Ad Strength.

Google has emphasized many times that Ad Strength is only an indication of how well your ad is constructed based on their internal best practices. 

After some other articles were written, Ginny Marvin, Google’s Ad Liaison, responded with this message:

tweet about ad strength from google ad liasontweet about ad strength from google ad liason

⚡️ Is your Google Ads account set up for success? Download now >> The Last Guide to Google Ads Account Structure You’ll Ever Need

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Recent updates that impact Ad Strength

As I mentioned, Google recently released some updates to its Google Ads platform that have put a spotlight on Ad Strength. You can read that article here and hear about how we think these changes lean into Google’s two main focuses for Performance Max updates here.

But one paragraph caught the eye of many advertisers and really started this whole Ad Strength discussion:

ad strength updatead strength update

Google says that moving forward, the quantity and variety of assets will now play a larger role in your Ad Strength scores for your creatives. Basically, “since we’re making it easier for you to have these additional assets and variety, we’re going to start holding you accountable to these standards.”

For the most part, advertisers don’t have an issue with this…but with the actual impact of Ad Strength as a whole.

Should you pay attention to Ad Strength?

(I’ll start this section by saying that I’m writing this from my own personal experience as well as those that I’ve heard from others. I’d love to hear from anyone who disagrees with my approach or would tweak it based on your own experiences. The more points of view, the better.) 

Now that you’re caught up on the recent discussions in the industry and I have my disclaimer out of the way, let’s focus on what actually matters for your day-to-day:

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Should you pay attention to Ad Strength or not? If so, how should you pay attention to it?

My opinion: sometimes.

Your goal as a marketer should always be to create ads that are as relevant and meaningful as possible to your clients and their respective customers. If you’re doing this well, you’re likely going to hit most of the benchmarks for a high Ad Strength right out of the gate. And that applies for all ad formats.

💡 Want to learn more about search engine marketing on Google? Get the free guide >> PPC 101: Complete Guide to Google Ads

How can you improve Ad Strength?

Here are a few high-level suggestions for best practices with ads:

  1. Create compelling messaging that highlights the business’s strengths.
  2. Answer the customer’s query or relate the ads to the content they’re viewing (if possible), i.e. include keywords or something relevant to your targeting.
  3. Test different variants of your messaging. You never know what will work best.
  4. Leverage all the bells and whistles you can including images, videos, logos, locations, ad assets, etc.

While those have been many of the ad copywriting best practices (in my mind) for a long time, it’s not as obvious that they’re tied to Ad Strength as well.

Whether it’s the Ad Strength indicators for Responsive Search Ads:

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responsive search ads ad strength chartresponsive search ads ad strength chart

Or the different ratings you can achieve with Performance Max:

ad strength principles from googlead strength principles from google

Those best practices get you most of the way there. Your job is to then monitor your ad performance and determine if you need to make adjustments.

If you’re seeing good performance from your ads and you’re happy with everything, you might not care what your Ad Strength is.

If you’re not getting the results you need, maybe look at the Ad Strength Improvements column and see what guidance Google gives.

You can even take it one step further. Click to edit the ad and see what suggestions Google has for you on each of the suggested areas for improvement. I have it blurred out below, but there are a handful of new headlines suggested for this ad variant that Google thinks could be better. Maybe they work, maybe they don’t, but I at least have some new ideas that I didn’t have to think of on my own.

ai headline suggestions in google adsai headline suggestions in google ads

For Performance Max, you can now create all sorts of new assets directly in the editor without much work. There’s almost no excuse for not having more ad assets to help you level up your score.

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ai asset creation google adsai asset creation google ads

Don’t make Ad Strength your campaign’s weakness

As a reminder to close this out, don’t optimize to Ad Strength just because Google promotes it. Don’t forget, Ad Strength is not your KPI. Focus on your business KPIs and use Ad Strength as you need to maybe make some improvements.

Need help with your Google Ads campaigns? Find out how we can help.

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Standard Performance Max vs Performance Max for Retail

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Standard Performance Max vs Performance Max for Retail

Google has recently changed the name of standard Performance Max to Performance Max for online sales or lead generation and Performance Max Retail to Performance Max for online sales with a product feed.

A rose by any other name might still smell as sweet. But even as they’ve stayed the same species how do these two roses within Google Ads’ garden differ? 

Performance Max for retail is an ad campaign type that builds on your Google shopping campaign, while bringing in the most valuable features of Performance Max. This enables you to leverage the account inventory from within your Merchant Center accounts with all the clever automatic weapons at Performance Max’s disposal.

Before we go into more detail, how about a brief recap of what Performance Max campaigns actually are?

What is Performance Max?

Performance Max is an all-encompassing campaign format that puts your conversion goals above all else. 

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This should not be mistaken for one-size fits all. Rather it offers a structure that allows you to set the CPA or ROAS aims of the campaign, provide the assets, audience signals and data feeds, and basically let Google play mix and match. That means that bidding, budget optimisation, audiences, creatives, attribution and – most significantly – on which of Google’s properties you appear, are all decided by AI. As well as search (naturally) you could find yourself showing ads on YouTube, Display, Discover, Gmail and Google Maps. All within the single campaign.

If that sounds a bit black box-y, it needn’t be. It’s true that you are obliged, to a reasonable extent, to trust in the tool. Also to be more flexible with what it comes up with than you might initially feel comfortable. A campaign manager wants to be campaign managing, after all. 

Performance Max campaigns will, however, tell you everything about what within your campaigns is and isn’t working. You are then free you to eliminate those that aren’t effective, while identifying new conversion streams that you might not previously have conceived.

What are the benefits of Performance Max Retail over standard smart shopping campaigns?

You will have spotted that among the Google properties listed in the introduction to Performance Max, Google Shopping was not among them (except indirectly, linked to search.) That’s because in order to run them, you will need a Merchant Centre Account (which many advertisers either simply don’t, or isn’t applicable to them) linked to your Pmax campaign.

But Google shopping ads are as much part of the advertising landscape as their text brethren. They will benefit just as much from a Pmax boost. If you’re a retailer using Google Shopping campaigns, you’re going to want to at least try Performance Max Retail.

The advantages of Pmax Retail over shopping include:

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  • Language targeting based on Merchant Center feed or campaign criteria
  • Final URL expansion – allowing you to replace your Final URL with a more relevant landing page based on the user’s search query and intent, and to customize a dynamic ad headline that matches your landing page content
  • All stores are targeted when the Store Visit goal is selected
  • The ability to set conversion goals on a per-customer or per-campaign basis

For want of a better way of putting it, Performance Max Retail is Google Shopping on steroids.

Just as with Performance Max the conversion is the thing. Unlike in a standard Pmax campaign, you’re providing an even more valuable asset source, by way of real time inventory and product data, to inform the ad creation and targeting. Compared to your normal Shopping campaign, you’re going searching for customers and converting them, rather than waiting around for them to come to you.

If you already have a Merchant center account it’s very simple to add it to your Pmax campaign and make it Pmax retail. All you have to do is change the settings within Performance max to tell it to be retail, apply your Merchant center ID and finally provide a Feed Label. The Feed Label can be either a product feed, which means the campaign will only target the products in that feed, or a two-letter country code, which will allow you to target all products from that country.

Google Ads will then go to work, using everything you’ve given it by way of assets to automatically create and serve a wide range of ad formats to all sorts of audiences, in all kinds of spaces. 

Just as with standard shopping ads, if a product is no longer available and drops out of your feed, it will not not be used to create an ad.

The amount of latitude you give Performance Max Retail will be up to you – just as with Performance Max (and in a similar way with standard Shopping) you have control over the limits – but if you’ve ever seen anything resembling Google Shopping ads popping up in surprising places, chances are they’ve been created using Performance Max Retail.

Go wild in the aisles and see what Performance Max Retail can do for you.

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Marketing Funnel: Stages, Strategies, & How It Works

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Marketing Funnel: Stages, Strategies, & How It Works

While everyone has different marketing strategies, there is one thing that every marketing plan should have: the marketing funnel.

Understanding your marketing funnel is the key to identifying the best content and strategies for moving customers along in their journey.

In this post, I will break down everything you need to know about the marketing funnel, including what it represents for your business, why you need one, and how to use it to maximize your success.

Contents

What is the marketing funnel?

The marketing funnel represents a consumer’s journey from being unaware that you exist to becoming a customer. It’s often broken up into four different stages, but the number of stages and names of those stages vary depending on who you talk to. One of the most widely accepted sets of stages is as follows:

  • Awareness
  • Interest
  • Desire
  • Action

We’ll talk more about each of these phases later in this post.

marketing funnel - basic marketing funnel graphic.

The marketing funnel is shaped like a funnel because you naturally get drop-off along the way. Not everyone who becomes aware of your business, product, or service will complete the journey to becoming a customer. The idea is to maximize that number, of course.

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🛑 Want to improve every stage of your marketing funnel? Download 130+ of the Best Online Marketing Tips for Generating More Traffic, Leads, & Sales and move more people from awareness to purchase.

Why is the marketing funnel important?

You need a marketing funnel because most people are not ready to buy right away. This has always been the case to varying degrees for different industries. But it’s more true than ever because consumers have so many options now and even more tools for researching and vetting.

Let’s go over why the marketing funnel helps to account for this buying behavior.

Guides your content strategy

Because customers have different intents at each of the stages in the buying journey, the content that will be most effective at influencing them at each of those stages will be different. With a marketing funnel, you can then create a content marketing funnel so that you’re equipped to move your leads through the journey.

marketing funnel - The full marketing funnel with examples.marketing funnel - The full marketing funnel with examples.

Increases conversions

A marketing funnel increases conversions because, without one, you’re asking people to make a massive leap from being aware of your brand to becoming paying customers without guidance. This rarely happens, so your conversion rates with this approach will be super low.

With a marketing funnel, you start with low-friction education. Each subsequent offer requires a little more commitment and buy-in than the last. Now, you’re increasing conversion rates at each stage, bringing more leads to the finish line.

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marketing funnel - graphic showing the value of each marketing funnel stage.marketing funnel - graphic showing the value of each marketing funnel stage.

Identifies problem areas

As we just covered, a marketing funnel takes your one conversion action (becoming a customer) and breaks it into a series of smaller conversion steps. This way, you can establish benchmark conversion rates at each stage, which will allow you to monitor and adjust accordingly. For example, if you’re generating many good-quality leads but your demo conversion rate is lacking, you may want to revisit your bottom-funnel and sales enablement content.

What are the stages of the marketing funnel?

Now that you understand the marketing funnel and why it’s important, let’s review the different stages of the funnel and the best types of marketing strategies for each stage. Note that you can produce the same content formats at any stage of the funnel: blog posts, downloadable PDFs, website pages, ads, emails, and videos—what differs is the content topic.

Awareness stage

In the awareness stage of the marketing funnel (also called “top of funnel” or “TOF”), the consumer is aware of their pain points but not aware of your business. They may not even be aware of the product or service you offer. Your goal is to get them to understand the problem behind their symptoms, to learn that there are solutions, and to become aware that you exist.

What the consumer is doing: Searching online for information about their pain points. Their keyword intent is informational, so they’re searching things like “how to increase/decrease/improve X” and “why is X happening.”

Best strategies: Offer advice, be helpful, and educate people on the root problem in this content. Use blog posts, ebooks, PR, events, newsletters, guest blogging, social ads for guides, display ads, and more.

Example: My company, Hatch, is a text automation platform for contractors. But contractors in the awareness stage aren’t looking for or interested in this. They’re interested in their symptoms: leads not responding to their calls and sales representatives burning out. So, we have a blog post on reasons your leads aren’t responding.

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marketing funnel - graphic highlighting the awareness stage of the marketing funnel.marketing funnel - graphic highlighting the awareness stage of the marketing funnel.

💡 Master the awareness stage with the free Definitive Guide to Brand Awareness: Top Strategies, Examples, & How to Measure Success.

Interest stage

In the interest stage of the marketing funnel, the customer is aware of the root problem behind their symptoms and that there are solutions to this problem—yours being one of them. Your goal is to get them interested in the solution you offer. This doesn’t necessarily mean your brand, just the type of solution.

What the consumer is doing: Searching for the best solutions to their problem. Their keyword intent is still informational, but the keywords are less about symptoms and more about solutions.

Best strategies: Provide education on the different solutions and offer content illustrating why yours is the best. Try free trials, product guides, explainer videos, buying guides, and search ads.

Example: Continuing with the Hatch example, the customer in this stage of the funnel is now aware that the problem behind the symptom of leads not responding is that they’re not reaching out fast enough. So, one of our middle-of-the-funnel pieces of content is this Speed to Lead Playbook. It’s got strategies for reaching out to leads faster, with automated texting (the solution Hatch provides) being one of those strategies.

marketing funnel - graphic highlighting the interest stage of the marketing funnel.marketing funnel - graphic highlighting the interest stage of the marketing funnel.

Desire stage

At the desire stage of the marketing funnel, the customer is aware of the problem and interested in your particular solution. Your goal is to convince them that your brand is the best provider of that solution.

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What the consumer is doing: Evaluating your business, comparing it to competitors, asking friends about you, and reading reviews. Their keyword intent is commercial, which means they’re searching with terms like “reviews,” “compare,” “vs.,” “alternatives,” and “best.”

Best strategies: Show what makes you different from competitors. You can do this with one-pagers, comparison pages, case studies, testimonial pages, internal battle cards, and reviews. Also, focus on telling a compelling brand story that helps you to stand out.

Example: Still using our Hatch example, this post on Hatch vs. Podium examines how these two texting platforms differ and the types of businesses each one is best suited for.

marketing funnel - graphic highlighting the desire stage of the marketing funnel.marketing funnel - graphic highlighting the desire stage of the marketing funnel.

Action stage

In the action stage of the marketing funnel, the customer is now confident that you are the best solution for their problem. Your goal is to get them confident enough to buy now.

What the consumer is doing: Evaluating the specific offerings you provide, comparing packages, calculating prices, and doing final vetting. Their keyword intent is navigational (they’re returning to your site and review platforms) and transactional (they want to know how/where to buy from you).

Best strategies: Show why you are worth the price, why they should act now, and appeal to their emotions. Offer promotions, use compelling calls to action, and write persuasive copy that sells.

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Example: The Hatch demo page or pricing page would be action-stage pieces of content.

marketing funnel - graphic highlighting the action stage of the marketing funnel.marketing funnel - graphic highlighting the action stage of the marketing funnel.

Maximize conversions with your marketing funnel

No matter what kind of business you have, it’s imperative that you understand what your marketing funnel looks like. Take the time to map yours out so you can increase conversion rates, create a better customer experience, and ultimately gain more customers. And if you identify problem areas, let us show you how we can help move prospects through each stage of your marketing funnel.

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