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How Do Enterprise & SaaS Marketing Software Solutions Differ?

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It’s no secret that software is a major driver of modern business.

Technological infrastructures are what services are built on these days, and it’s essentially a foregone conclusion to say that you can’t survive, much less compete, today without a strong software support system.

However, there are pros and cons to every decision you make intending to better your organization.

The decision between enterprise software or SaaS software as the model for your marketing and SEO infrastructure is certainly subject to the same laborious decision-making you apply to any other aspect of your business.

There is nothing inherently better or worse about enterprise or SaaS software. There are differences, to be sure, but which is right for you will come down to your business’s size, needs, and financial capabilities.

So, how do enterprise software and SaaS software differ?

Let’s find out.

Choosing Marketing Software For Your Business

Let’s say you’re the chief technology or marketing officer of an enterprise business (or anyone else who makes these decisions).

You know there are gaps in your abilities as a company to serve your customers, and you know that a significant portion of those gaps is due to technological deficiencies.

If you know your business and operations well enough, you can probably conjure up some solid ideas of where you’re currently falling short and what you need in a software upgrade.

Here are some examples of concerns you might raise:

  • Our current software infrastructure isn’t collaboration friendly, and the teams have complained about lost communication and productivity.
  • Customers say they have difficulty interacting with their accounts on our website, but we can’t address their concerns in the current system.
  • Our marketing software can’t integrate with various other applications, but we know that a new system would be able to handle them.

Knowing where you are with your needs vs. your capabilities is such a big step – and if you’ve already identified that there is a problem, congratulations.

Further congratulations are in order if you have the means and the approval to upgrade.

The next issue is already on the horizon, though, and it’s essentially the title of this post.

Which software model will be right for you, enterprise or SaaS?

You can’t know until you understand their differences, so let’s get into them.

What Is Enterprise Software, And Who Is It For?

Both types of software are meant to improve business operations by better serving the organization and its customers.

In its most basic form, enterprise software is the technology that meets the needs and solves the problems of enterprise businesses.

So, whatever an enterprise-level business needs to function, the software can handle,  whether those needs involve customer relations, technical support, email integration across applications, or team collaboration.

Enterprise software creates efficiencies and allows for greater productivity.

However, here’s the crux of it, in contrast with SaaS software: Enterprise software is owned by the business.

It’s software that has been developed and installed on-site, and that can be accessed locally.

It’s proprietary software; once completed, the business owns it from top to bottom.

There are plenty of upsides to springing for enterprise software.

You choose the developers who have the technical capabilities you need.

You get to work with them to tell them everything you require regarding functionality and support, which is key because this will be your business’s software.

The software will do what you need it to, and its design will be based entirely on your operations.

To summarize: Enterprise software is custom-built for you and will respond to your every whim.

You host it on-site, know the security measures around that hosting, and are free to change its functionality as the need arises.

The matchup sounds perfect, but there is still a catch or two.

Full-stack custom software development is no easy task, so the price tag for a business to commission and own enterprise software can be hefty.

We’re talking about a number that most likely falls in the six-figure range, even up to three-quarters of a million.

If I could be flippant for a moment: They don’t call it enterprise software for nothing.

The implied conclusion is that enterprise software is meant for the most established enterprise companies – those with the freed-up budget to pay for custom-built proprietary software.

It is always going to be a question of convenience versus money.

Your enterprise software might cost a lot more upfront but it will pay dividends in its ease of use, full integration with all your other software components and generally low (but still present) upkeep costs over time.

What Is SaaS Software, And Who Is it For?

Now that you understand enterprise software and what it entails, the definition of SaaS software may be falling into place for you.

In contrast to enterprise software, SaaS refers to “software as a service.”

The greatest overall difference between the two is that SaaS is software that you pay a monthly subscription fee to use, not one that you own for yourself.

Like enterprise software, SaaS software is a valuable tool in streamlining business operations and ultimately bringing better services or products to your customers.

But let’s talk about the main differences.

Proprietary enterprise software represents a sea change in how your business handles things in-house.

SaaS software, meanwhile, won’t upset the flow of things too much.

It’s relatively easy to bring in because it was set up to work a certain way, and that’s how it will always work.

The provider’s support team can guide you in using the platform, and that’s another benefit: You have access to a help desk or customer service line for whatever you need regarding the software.

You can use the provider as a resource if you’re paying for the service.

The final major benefit to discuss with SaaS (one of the primary differences between SaaS and enterprise software) is the cost.

With SaaS, you pay a monthly fee to use the software, and that’s it.

If you need maintenance or updating with anything, it’s all accounted for and handled in your plan.

That monthly fee, by the way, will be significantly less than the upfront costs of hiring a development team to build you an infrastructure from scratch.

So, on one hand, SaaS is more immediately affordable than enterprise software, and its fee structure will allow you to predict your business’s future budget.

On the other hand, though, what you save in money, you pay for in convenience (at least somewhat).

SaaS can be custom-fitted to your needs as much as possible, but that’s the thing: its possibilities are limited.

You are not guaranteed functionality in all the areas your business requires, because it wasn’t built specifically for you.

In that vein, you also shouldn’t expect that SaaS software will be able to integrate all your current programs and applications because, once again, its functionality is limited to how it was originally built.

One final issue worth mentioning is that SaaS software makes some business leaders uncomfortable due to its shared hosting.

It depends on your philosophy on this topic, but with enterprise solutions, you’re running the security of your software and data.

With SaaS, you’re grouped with your provider and everyone using the platform.

A breach of one could mean a breach of others.

So, it behooves you to perform your due diligence on any SaaS providers you’re considering to get a handle on the security measures you can expect when you use the service.

Will You Choose Enterprise Or SaaS Software?

I hope you now feel much more comfortable deciding whether enterprise software or SaaS software is best for you and your marketing organization.

The pros and cons should be clear to you.

While enterprise software will be much more time-intensive and expensive, you will appreciate its fully customizable functionality.

And, just as you know that using SaaS software will afford you a much smaller price tag and predictable budget, you’ll also be aware that it may not do every little thing you need because it wasn’t made just for you.

Which one you choose comes down to your resources, business size, needs, and where you predict all of these things to be in the future.

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Featured Image: everything possible/Shutterstock



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Google To Upgrade All Retailers To New Merchant Center By September

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Google To Upgrade All Retailers To New Merchant Center By September

Google has announced plans to transition all retailers to its updated Merchant Center platform by September.

This move will affect e-commerce businesses globally and comes ahead of the holiday shopping season.

The Merchant Center is a tool for online retailers to manage how their products appear across Google’s shopping services.

Key Changes & Features

The new Merchant Center includes several significant updates.

Product Studio

An AI-powered tool for content creation. Google reports that 80% of current users view it as improving efficiency.

This feature allows retailers to generate tailored product assets, animate still images, and modify existing product images to match brand aesthetics.

It also simplifies tasks like background removal and image resolution enhancement.

Centralized Analytics

A new tab consolidating various business insights, including pricing data and competitive analysis tools.

Retailers can access pricing recommendations, competitive visibility reports, and retail-specific search trends, enabling them to make data-driven decisions and capitalize on popular product categories.

Redesigned Navigation

Google claims the new interface is more intuitive and cites increased setup success rates for new merchants.

The platform now offers simplified website verification processes and can pre-populate product information during setup.

Initial User Response

According to Google, early adopters have shown increased engagement with the platform.

The company reports a 25% increase in omnichannel merchants adding product offers in the new system. However, these figures have yet to be independently verified.

Jeff Harrell, Google’s Senior Director of Merchant Shopping, states in an announcement:

“We’ve seen a significant increase in retention and engagement among existing online merchants who have moved to the new Merchant Center.”

Potential Challenges and Support

While Google emphasizes the upgrade’s benefits, some retailers, particularly those comfortable with the current version, may face challenges adapting to the new system.

The upgrade’s mandatory nature could raise concerns among users who prefer the existing interface or have integrated workflows based on the current system.

To address these concerns, Google has stated that it will provide resources and support to help with the transition. This includes tutorial videos, detailed documentation, and access to customer support teams for troubleshooting.

Industry Context

This update comes as e-commerce platforms evolve, with major players like Amazon and Shopify enhancing their seller tools. Google’s move is part of broader efforts to maintain competitiveness in the e-commerce services sector.

The upgrade could impact consumers by improving product listings and providing more accurate information across Google’s shopping services.

For the e-commerce industry as a whole, it signals a continued push towards AI-driven tools and data-centric decision-making.

Transition Timeline

Google states that retailers will be automatically upgraded by September if they still need to transition.

The company advises users to familiarize themselves with the new features before the busy holiday shopping period.


Featured Image: BestForBest/Shutterstock

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Meta AI Introduces AI-Generated Photos to All Platforms

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Meta AI Adds AI-Generated Images to Social and Messaging Platforms and Expands Availability to More Languages and Countries

Meta just released multiple updates to Meta AI which brings advanced image generation and editing capabilities directly to Facebook, Instagram and WhatsApp feeds, plus availability in more countries and languages.

New Meta AI Creative Tools

Meta AI is bringing AI generated and AI Edited photography that can be generated at the moment a user is making a post or sending a message with a new tool called Imagine Me.

Imagine Me is a prompt that can be used to transform an uploaded image that can be shared. This new feature is first rolling out as a beta in the United States.

Meta explains:

“Imagine yourself creates images based on a photo of you and a prompt like ‘Imagine me surfing’ or ‘Imagine me on a beach vacation’ using our new state-of-the-art personalization model. Simply type “Imagine me” in your Meta AI chat to get started, and then you can add a prompt like “Imagine me as royalty” or “Imagine me in a surrealist painting.” From there, you can share the images with friends and family, giving you the perfect response or funny sidebar to entertain your group chat.”

New Editing Features

Meta products like Facebook, Messenger, WhatsApp and Instagram now have advanced editing capabilities that allow users to add or remove objects from images, to change them in virtually any manner, such as their example of turning a cat in an image into a dog. A new Edit With AI button is forthcoming in a month that will unlock even more AI editing power.

Adding AI generated images to Facebook, Instagram, Messenger and WhatsApp within feed, posts, stories, comments and messages is rolling out this week in English and coming later to other languages.

Screenshot of a Facebook user adding an AI generated image into their post

Meta AI In More Countries And Languages

Meta AI is now available in seven additional countries, bringing the total countries to to 22. It is also available in seven more languages.

List of Seven Additional Countries:

  1. Argentina
  2. Cameroon
  3. Chile
  4. Colombia
  5. Ecuador
  6. Mexico
  7. Peru

Meta AI is now also available in the following seven additional languages:

  1. French
  2. German
  3. Hindi
  4. Hindi-Romanized Script
  5. Italian
  6. Portuguese
  7. Spanish

Advanced Math And Coding

Meta AI is making their most advanced model, Llama 405B, available for users to take advantage of its advanced reasoning abilities that can answer complex answers and excells at math and coding.

Meta AI writes:

“You can get help on your math homework with step-by-step explanations and feedback, write code faster with debugging support and optimization suggestions, and master complex technical and scientific concepts with expert instruction.”

Read the official announcement:

Meta AI Is Now Multilingual, More Creative and Smarter

Featured Image by Shutterstock/QubixStudio

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System Builders – How AI Changes The Work Of SEO

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Kevin Indig's Growth Memo for SEJ

AI is terraforming tech. The content and SEO ecosystem is undergoing a massive structural change.

Human-written content gains value faster for LLM training than for end consumers as the pure profit licensing deals between LLM developers and publishers show.

Publishers struggle to survive from digital subscriptions but get millions that go straight to their bottom line for providing training data.

Content platforms, social networks, SaaS companies and consumer apps coat their products with AI. A few examples:

  • Spotify DJ (AI-generated playlist).
  • AI Overview (AI answers in Google Search).
  • Instagram AI personas (celebrity AI chatbots).
  • Ebay’s magical listing (turn a photo into a listing).
  • Redfin Redesign (try interior designs on real house pictures).
Image Credit: Kevin Indig

The quality of machine-generated content (MGC) challenges human-generated content (HGC). I ran an experiment with my Twitter and LinkedIn followers: I asked them to choose which of two articles was written by a human and which by a machine – and they had to explain their answer.

Only a handful of people figured out that AI wrote both pieces. I intentionally framed the question in a leading way to see if people would challenge the setting or believe that one piece was written by a human if told so.

  • Not an isolated experiment: A survey of 1,900 Americans found that 63.5% of people can’t distinguish between AI content and human content.1
  • People seek help: Google search demand for [ai checker] has reached 100,000 in May 2024 (Glimpse).
  • Dark side: scammers use MGC to make money, as 77% of AI scam victims lost money.2
Search demand for AI checkerImage Credit: Kevin Indig

The quality level of LLMs pushes SEO work towards automating workflows and learning with AI, while writers will take content from good to great instead of zero to one.

Boost your skills with Growth Memo’s weekly expert insights. Subscribe for free!

How AI Changes The Work Of SEOImage Credit: Lyna ™

System Builders

Clients, podcasters and panel hosts often ask me what skills SEOs need to build for the AI future. For a long time, my answer was to learn, stay open-minded and gain as much practical experience with AI as possible.

Now, my answer is SEOs should learn how to build AI agents and workflows that automate tasks. AI changes the way search works but also the way SEOs work.

AI + No-code Allows SEOs To Automate Workflows

A few examples:

1/ Cannibalization

  • Old world: SEOs download search console data and create pivot tables to spot keyword cannibalization.
  • New world: SEOs build an AI workflow that sends alters, identifies true keyword cannibalization, makes content suggestions to fix the problem, and monitors the improvement.

2/ Site Crawling

  • Old world: SEOs crawl websites to find inefficiencies in internal linking, status code errors, duplicate content, etc.
  • New world: SEOs build an AI agent that regularly crawls the site and automatically suggests new internal links that are shipped after human approval, fixes broken canonical tags and excludes soft 404 errors in the robots.txt.

3/ Content Creation

  • Old world: SEOs do keyword research and write content briefs. Writers create the content.
  • New world: SEOs automate keyword research with AI and create hundreds of relevant articles as a foundation for writers to build on.

All of this is already possible today with AI workflow tools like AirOps or Apify, which chain agents and LLMs together to scrape, analyze, transform data or create content.

Moving forward, we’ll spend much more time building automated systems instead of wasting time on point analyses and catalogs of recommendations. The SEO work will be defining logic, setting rules, prompting and coding.

building automated systems Building workflows with AirOps (Image Credit: Kevin Indig)

You Can Learn (Almost) Anything With AI

I never made the time to really learn Python or R, but with the help of Chat GPT and Gemini in Colab, I can write any script with natural language prompts.

When the script doesn’t work, I can paste a screenshot into Chat GPT and describe the issue to get a solution. AI helps with Regex, Google Sheets/Excel, R, Python, etc. Nothing is off-limits.

Being able to write scripts can solve problems like data analysis, a/b testing and using APIs. As an SEO, I’m no longer dependent on engineers, data scientists or writers to perform certain tasks. I can act faster and on my own account.

I’m not the only one to figure this out. People are learning to code, write and many other skills with AI. We can learn to build AI workflows by asking AI to teach us.

Search demand for coding with AI is explodingImage Credit: Kevin Indig
Search demand for write with AI is explodingImage Credit: Kevin Indig
Search demand for learn with AI is explodingImage Credit: Kevin Indig

When you can learn almost anything, the only limit is time.

The Work Of Writers Changes

Against common belief, writers won’t be crossed out of this equation but will play the critical role of editing, directing and curating.

In any automated process, humans QA the output. Think of car assembling lines. Even though AI content leaps in quality, spot checks reduce the risk of errors. Caught issues, such as wrong facts, weird phrasing or off-brand wording, will be critical feedback to fine-tune models to improve their output.

Instead of leg work like writing drafts, writers will bring AI content from good to great. In the concept of information gain, writers will spend most of their time making a piece outstanding.

The rising quality work spans from blog content to programmatic content, where writers will add curated content when searches have a desire for human experience, such as in travel.

A mini guide to Los AngelesTripadvisor’s attraction pages feature human-curated sections. (Image Credit: Kevin Indig)

Unfair Advantage

As often with new technology, a few first-mover people and companies get exponential value until the rest catch up. My worry is that a few fast-moving companies will grab massive land with AI.

And yet, this jump in progress will allow newcomers to challenge incumbents and get a fair chance to compete on the field.

AI might be a bigger game changer for SEOs than for Google. The raw power of AI might help us overcome challenges from AI Overviews and machine learning-driven algorithm updates.

But the biggest win might be that SEOs can finally make something instead of delivering recommendations. The whole value contribution of SEOs changes because my output can drive results faster.

Survey: ChatGPT and AI Content – Can people tell the difference?

Artificial Intelligence Voice Scams on the Rise with 1 in 4 Adults Impacted


Featured Image: Paulo Bobita/Search Engine Journal

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