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Running Amazon Deals And Discounts: A Complete Guide

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Running Amazon Deals And Discounts: A Complete Guide

Amazon offers several different types of deals and discounts.

Utilizing these deals and discounts can impact your click-through rate, conversion, and even the overall success of your product launch.

In this article, we will outline the types of deals and discounts Amazon makes available to sellers and how you can utilize them to help drive awareness and sales for your products.

Lighting Deals

Screenshot from Amazon, September 2022
Running Amazon Deals And Discounts: A Complete GuideScreenshot from Amazon, September 2022
Lighting Deals and 7-Day Deals show on the Today’s deal page. Lighting Deals also show the percentage of items claimed.

Lightning Deals are probably the most well-known deal on Amazon.

When you run a Lighting Deal, it runs for a specific time set, and you commit to a specific number of units.

These deals are highlighted on the Today’s Deals page with the Limited Time Deal badge and the discount percentage.

Outside of the Today’s Deals page, the badge and discount percentage also show in the search results.

lightning deal Amazon exampleScreenshot from Amazon, September 2022

With Lightning Deals, you select a specific number of units to be included in the deal, and a countdown of the percentage of discounted units displays on the product detail page.

The actual product detail page shows a countdown of the total number of units still available as part of the deal in the area next to the product’s Buy Box.

Together, the badge, percentage off, and the claimed percentage can increase impulse purchases by increasing a sense of scarcity for this deal.

With Lightning Deals, one thing to remember is that you have little to no control over when your deal will run.

While you can select a deal window where you know your deal will run, you cannot select the exact date and time.

If you select a deal during an event like Prime Day, the deal will run only during the event, but you will not be able to select the day or time.

For non-events, there will typically be a list of weeks for you to choose from for a deal fee. For non-peak shopping days, this fee is usually $150. The fee for Prime Day, Black Friday, and Cyber Monday can be significantly more.

According to Amazon:

“A Lightning Deal is a time-bound, promotional offer where an item is featured for a limited number of hours, usually 4 to 12 hours (as determined by Amazon), on the Amazon Deals page.”

So your deal may run on a Tuesday from 9 a.m. to 9 p.m. PST, or your deal could run from 1 a.m. to 5 a.m. PST on a Sunday.

While, of course, the time the deal runs can impact the effectiveness of your lighting deal, the type of product you are offering can also significantly impact the number of customers interested in your deal.

In our experience, items a customer might have been looking for an excuse to buy do the best for Lighting deals.

Maybe they have been eyeing that Roomba, LEGO Set, or luxury home product, but have been watching for a discount that would justify splurging on the item.

These items do the best with Lightning deals. The short duration of these deals provides the scarcity needed to compel purchases.

Commodities and items like groceries tend to underperform in Lightning Deals compared to the results of the products that are more coveted, as mentioned above.

7-Day Deals

If you are looking for a little bit more control on when your promotion will be run, you might want to look at 7-Day Deals. As the name suggests, these deals run for a full seven days.

While you will not get the countdown on the number of units offered, your deal will be featured on the Today’s Deal Page and show the discounted amount in search.

7 Day deals do not require you to select a specific number of units to commit to. They also provide enough time to amplify your deal via social media and your email list if you desire. These deals have a fee that starts at $300.

We recommend that you test both Lighting Deals and 7-Day Deals to determine their effectiveness for your product mix.

Event Deals

Deadlines for event deals can vary by account. For deals like Black Friday, Cyber Monday, and Prime day, you need to check your Deals Dashboard in Seller Central. You will see that in the dashboard if you are eligible to submit a deal.

The deal fee for 7-Day Deals and Lighting Deals for events is more expensive than for non-event dates. That’s because Amazon anticipates significantly more potential traffic to your deal during these times.

Remember, even if you are too late to secure a deal for Black Friday, you can often still submit a deal for the period between Cyber Monday and Christmas, for instance – as well as run Prime Exclusive Discounts and Coupons.

Eligibility

Amazon outlines in detail what is required for a deal to be eligible for a 7-Day Deal or Lighting deal in its support documents.

To be eligible for deals, you must be a professional seller with an overall rating of at least 3.5-stars. Additionally, products must meet these criteria:

Not every product is eligible to run deals. You cannot submit a deal if your product does not appear eligible in the Deals Dashboard in Seller Central.

It is also important to note that any coupons or discounts run simultaneously will be combined with your deal.

That means the coupon will still be available on top of the discounted price available through your 7-Day Deal or Lighting Deal.

For both deal types, Amazon will provide a minimum discount per unit that would need to be offered for the deal to be eligible.

Discounts

In addition to deals, Amazon also provides two different types of discounts you can run on your Amazon product detail pages.

These are Prime Exclusive Discounts and Coupons. Discounts don’t require the same lead time as deals and have less stringent eligibility and discount requirements.

Let’s go through the details for each type of discount.

Coupons

Coupons are great tools for increasing your conversion rate. These coupons show in search and on the product detail page.

Because these deals show in both ads and search, coupons can also increase your CTR for well-optimized products.

All products are eligible for coupons. With coupons, you are only charged $0.60 when a coupon is redeemed. You will not be charged if a customer clicks a coupon but does not check out.

You can also see how many people clipped your coupons versus redeeming them. This reporting is found in Seller Central under Advertising > Promotions.

Prime Exclusive Deals

Prime Exclusive Deals (PED) are only available to Prime members. If a customer is not a member of Amazon Prime, they will have the option to join Prime.

While there is no charge for these discounts, there are stricter requirements around what products are eligible for Prime Exclusive Deals compared to coupons at the time of this writing. Additionally, customers will not need to clip or redeem this offer; it is available automatically.

When first launched, Prime Exclusive Deals appeared with a badge and discounted amount – in both search results and the product detail page.

In the last week, Prime Exclusive Deals have only shown some products’ Prime Exclusive Deal information on the product detail page.

Amazon provides the requirements for Prime Exclusive Deals within the Prime Exclusive Deal workflow as follows:

  • The item needs to be a nationally Prime shipping eligible product.
  • The Prime Exclusive Discount must meet all regular eligibility criteria.
  • The product must have at least a 3.5-star rating or no rating.
  • The discount must be at least 20% off the non-Prime member’s non-promotional price.
  • The discount must be at most 80% off the non-Prime member’s non-promotional price.
  • The discount must be lower than the reference price (that is, List Price or Was Price). Learn more about Reference Prices and how to show a reference price to your products.
  • The Prime Exclusive Discounted price must be lower than the lowest price for the ASIN in the past 30 days. The lowest price in the last 30 days is the lowest order price for the ASIN in that period, including all deal, promotional, and sale prices across all merchants.
  • You must be a seller with at least 4 Seller Feedback Rating when the seller rating is available. Amazon looks at the last 365-day rating average if there are 10 or more ratings in that period. If there are less than 10 ratings in the last 365 days, Amazon considers the lifetime average rating.

*Note: A different set of criteria is posted in Seller Help documents; however, we find that the items within the workflow are the most accurate.

Testing Your Pricing With Deals

Prime Exclusive Deals and Coupons can be a great way to test a lower price for your items.

If you are concerned that your pricing might deter potential customers, we always recommend that you test a lower price with a discount before lowering your overall price.

Simply lowering the price on your product, instead of testing with a discount, can cause Buy Box suppression if you decide to return to the original higher price.

If Amazon sees your current price on Amazon is higher than the average over the last 30 days, Amazon will often suppress the Buy Box on your items.

A suppressed Buy Box can cause your conversions to decrease significantly.

When the Buy Box for your products is suppressed, customers must click about three extra times to make a purchase. Also, you will be unable to run any ads while your product’s Buy Box is suppressed.

Testing with deals instead of simply lowering your price allows you to have the data you need to make an informed decision about whether or not to lower your price. It also limits any potential long-term negative effects on your product’s listing.

When Not To Use Deals And Discounts On Amazon

Discounts and deals can help you rank your products and increase brand awareness. However, there are times when it could be better not to run deals on Amazon.

Low Inventory

When considering running a deal, you also want to consider your current stock level and lead times. One of the benefits of increasing your sell-through rate is that it will naturally improve your organic ranking.

However, if your deal causes you to sell out, you will lose any organic ranking gains from your deal.

When determining if you should run a deal, make sure that even if the deal goes well, you will still have enough units on hand to avoid any stockouts.

Low Profitability

While running deals can help with the successful launch or ranking campaign, it is important to look at overall profitability when considering deals.

A coupon might significantly impact profitability on items with a smaller average order value. This is especially true if you plan on running deals regularly.

Amazon now provides detailed SKU economics, including inbound shipping and your Sponsored Products costs. You can use this to help determine if your product has enough margin to sustain a profitable deal.

Audience Expectations

We have found that non-luxury consumables tend not to perform as well with deals and discounts because the discounts tend not to be large enough to motivate buyers.

Consider if your audience is looking for a deal or if they are coming to your product ready to purchase it regardless of any discounts.

At the end of each deal, review your overall sales and conversion rate to evaluate the impact of your deal or discount. Will Haire, Co-Founder of BellaVix, shared advice:

“During strategic holidays like T5 (BF-CM) or Prime Day, shoppers expect to find deals on Amazon when shopping. We always recommend accepting deals when they become available. You can always cancel them up until the moment they go live.

Coupons are a performance-based promotion, which means you are only charged after the shopper clips and purchases a product.

We recommend trying out the different types of deals, and we find that the Prime exclusive deals tend to be the most successful in terms of sales and worth the upfront investment.

When experimenting with price points, we will leverage deals or coupons to measure any change in sales velocity, indicating if we are priced too high in the market.”

Overall, deals and discounts can help you increase your sales, click-through rate, and organic ranking when used in conjunction with a strong ad strategy.

Understanding the different types of deals and discounts available for your products on Amazon will help you maximize their effectiveness as you head into your busy season or launch new products.

More resources: 


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Google Cautions On Blocking GoogleOther Bot

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Google cautions about blocking and opting out of getting crawled by the GoogleOther crawler

Google’s Gary Illyes answered a question about the non-search features that the GoogleOther crawler supports, then added a caution about the consequences of blocking GoogleOther.

What Is GoogleOther?

GoogleOther is a generic crawler created by Google for the various purposes that fall outside of those of bots that specialize for Search, Ads, Video, Images, News, Desktop and Mobile. It can be used by internal teams at Google for research and development in relation to various products.

The official description of GoogleOther is:

“GoogleOther is the generic crawler that may be used by various product teams for fetching publicly accessible content from sites. For example, it may be used for one-off crawls for internal research and development.”

Something that may be surprising is that there are actually three kinds of GoogleOther crawlers.

Three Kinds Of GoogleOther Crawlers

  1. GoogleOther
    Generic crawler for public URLs
  2. GoogleOther-Image
    Optimized to crawl public image URLs
  3. GoogleOther-Video
    Optimized to crawl public video URLs

All three GoogleOther crawlers can be used for research and development purposes. That’s just one purpose that Google publicly acknowledges that all three versions of GoogleOther could be used for.

What Non-Search Features Does GoogleOther Support?

Google doesn’t say what specific non-search features GoogleOther supports, probably because it doesn’t really “support” a specific feature. It exists for research and development crawling which could be in support of a new product or an improvement in a current product, it’s a highly open and generic purpose.

This is the question asked that Gary narrated:

“What non-search features does GoogleOther crawling support?”

Gary Illyes answered:

“This is a very topical question, and I think it is a very good question. Besides what’s in the public I don’t have more to share.

GoogleOther is the generic crawler that may be used by various product teams for fetching publicly accessible content from sites. For example, it may be used for one-off crawls for internal research and development.

Historically Googlebot was used for this, but that kind of makes things murky and less transparent, so we launched GoogleOther so you have better controls over what your site is crawled for.

That said GoogleOther is not tied to a single product, so opting out of GoogleOther crawling might affect a wide range of things across the Google universe; alas, not Search, search is only Googlebot.”

It Might Affect A Wide Range Of Things

Gary is clear that blocking GoogleOther wouldn’t have an affect on Google Search because Googlebot is the crawler used for indexing content. So if blocking any of the three versions of GoogleOther is something a site owner wants to do, then it should be okay to do that without a negative effect on search rankings.

But Gary also cautioned about the outcome that blocking GoogleOther, saying that it would have an effect on other products and services across Google. He didn’t state which other products it could affect nor did he elaborate on the pros or cons of blocking GoogleOther.

Pros And Cons Of Blocking GoogleOther

Whether or not to block GoogleOther doesn’t necessarily have a straightforward answer. There are several considerations to whether doing that makes sense.

Pros

Inclusion in research for a future Google product that’s related to search (maps, shopping, images, a new feature in search) could be useful. It might be helpful to have a site included in that kind of research because it might be used for testing something good for a site and be one of the few sites chosen to test a feature that could increase earnings for a site.

Another consideration is that blocking GoogleOther to save on server resources is not necessarily a valid reason because GoogleOther doesn’t seem to crawl so often that it makes a noticeable impact.

If blocking Google from using site content for AI is a concern then blocking GoogleOther will have no impact on that at all. GoogleOther has nothing to do with crawling for Google Gemini apps or Vertex AI, including any future products that will be used for training associated language models. The bot for that specific use case is Google-Extended.

Cons

On the other hand it might not be helpful to allow GoogleOther if it’s being used to test something related to fighting spam and there’s something the site has to hide.

It’s possible that a site owner might not want to participate if GoogleOther comes crawling for market research or for training machine learning models (for internal purposes) that are unrelated to public-facing products like Gemini and Vertex.

Allowing GoogleOther to crawl a site for unknown purposes is like giving Google a blank check to use your site data in any way they see fit outside of training public-facing LLMs or purposes related to named bots like GoogleBot.

Takeaway

Should you block GoogleOther? It’s a coin toss. There are possible potential benefits but in general there isn’t enough information to make an informed decision.

Listen to the Google SEO Office Hours podcast at the 1:30 minute mark:

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AI Search Boosts User Satisfaction

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AI chat robot on search engine bar. Artificial intelligence bot innovation technology answer question with smart solution. 3D vector created from graphic software.

A new study finds that despite concerns about AI in online services, users are more satisfied with search engines and social media platforms than before.

The American Customer Satisfaction Index (ACSI) conducted its annual survey of search and social media users, finding that satisfaction has either held steady or improved.

This comes at a time when major tech companies are heavily investing in AI to enhance their services.

Search Engine Satisfaction Holds Strong

Google, Bing, and other search engines have rapidly integrated AI features into their platforms over the past year. While critics have raised concerns about potential negative impacts, the ACSI study suggests users are responding positively.

Google maintains its position as the most satisfying search engine with an ACSI score of 81, up 1% from last year. Users particularly appreciate its AI-powered features.

Interestingly, Bing and Yahoo! have seen notable improvements in user satisfaction, notching 3% gains to reach scores of 77 and 76, respectively. These are their highest ACSI scores in over a decade, likely due to their AI enhancements launched in 2023.

The study hints at the potential of new AI-enabled search functionality to drive further improvements in the customer experience. Bing has seen its market share improve by small but notable margins, rising from 6.35% in the first quarter of 2023 to 7.87% in Q1 2024.

Customer Experience Improvements

The ACSI study shows improvements across nearly all benchmarks of the customer experience for search engines. Notable areas of improvement include:

  • Ease of navigation
  • Ease of using the site on different devices
  • Loading speed performance and reliability
  • Variety of services and information
  • Freshness of content

These improvements suggest that AI enhancements positively impact various aspects of the search experience.

Social Media Sees Modest Gains

For the third year in a row, user satisfaction with social media platforms is on the rise, increasing 1% to an ACSI score of 74.

TikTok has emerged as the new industry leader among major sites, edging past YouTube with a score of 78. This underscores the platform’s effective use of AI-driven content recommendations.

Meta’s Facebook and Instagram have also seen significant improvements in user satisfaction, showing 3-point gains. While Facebook remains near the bottom of the industry at 69, Instagram’s score of 76 puts it within striking distance of the leaders.

Challenges Remain

Despite improvements, the study highlights ongoing privacy and advertising challenges for search engines and social media platforms. Privacy ratings for search engines remain relatively low but steady at 79, while social media platforms score even lower at 73.

Advertising experiences emerge as a key differentiator between higher- and lower-satisfaction brands, particularly in social media. New ACSI benchmarks reveal user concerns about advertising content’s trustworthiness and personal relevance.

Why This Matters For SEO Professionals

This study provides an independent perspective on how users are responding to the AI push in online services. For SEO professionals, these findings suggest that:

  1. AI-enhanced search features resonate with users, potentially changing search behavior and expectations.
  2. The improving satisfaction with alternative search engines like Bing may lead to a more diverse search landscape.
  3. The continued importance of factors like content freshness and site performance in user satisfaction aligns with long-standing SEO best practices.

As AI becomes more integrated into our online experiences, SEO strategies may need to adapt to changing user preferences.


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Google To Upgrade All Retailers To New Merchant Center By September

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Google To Upgrade All Retailers To New Merchant Center By September

Google has announced plans to transition all retailers to its updated Merchant Center platform by September.

This move will affect e-commerce businesses globally and comes ahead of the holiday shopping season.

The Merchant Center is a tool for online retailers to manage how their products appear across Google’s shopping services.

Key Changes & Features

The new Merchant Center includes several significant updates.

Product Studio

An AI-powered tool for content creation. Google reports that 80% of current users view it as improving efficiency.

This feature allows retailers to generate tailored product assets, animate still images, and modify existing product images to match brand aesthetics.

It also simplifies tasks like background removal and image resolution enhancement.

Centralized Analytics

A new tab consolidating various business insights, including pricing data and competitive analysis tools.

Retailers can access pricing recommendations, competitive visibility reports, and retail-specific search trends, enabling them to make data-driven decisions and capitalize on popular product categories.

Redesigned Navigation

Google claims the new interface is more intuitive and cites increased setup success rates for new merchants.

The platform now offers simplified website verification processes and can pre-populate product information during setup.

Initial User Response

According to Google, early adopters have shown increased engagement with the platform.

The company reports a 25% increase in omnichannel merchants adding product offers in the new system. However, these figures have yet to be independently verified.

Jeff Harrell, Google’s Senior Director of Merchant Shopping, states in an announcement:

“We’ve seen a significant increase in retention and engagement among existing online merchants who have moved to the new Merchant Center.”

Potential Challenges and Support

While Google emphasizes the upgrade’s benefits, some retailers, particularly those comfortable with the current version, may face challenges adapting to the new system.

The upgrade’s mandatory nature could raise concerns among users who prefer the existing interface or have integrated workflows based on the current system.

To address these concerns, Google has stated that it will provide resources and support to help with the transition. This includes tutorial videos, detailed documentation, and access to customer support teams for troubleshooting.

Industry Context

This update comes as e-commerce platforms evolve, with major players like Amazon and Shopify enhancing their seller tools. Google’s move is part of broader efforts to maintain competitiveness in the e-commerce services sector.

The upgrade could impact consumers by improving product listings and providing more accurate information across Google’s shopping services.

For the e-commerce industry as a whole, it signals a continued push towards AI-driven tools and data-centric decision-making.

Transition Timeline

Google states that retailers will be automatically upgraded by September if they still need to transition.

The company advises users to familiarize themselves with the new features before the busy holiday shopping period.


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