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Top 6 Free Survey Maker Tools For Marketers

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Top 6 Free Survey Maker Tools For Marketers

The number of online surveys has risen dramatically in the past decade, according to the Pew Research Center.

From short social media polls to lengthy feedback forms, it’s never been easier to survey your target audience and find out what exactly they’re thinking.

When it comes to free survey makers, you have plenty of options to choose from.

That’s the good news.

The bad news is you have to wade through your options to figure out the best survey tool for you.

In this article, I’ve done that dirty work for you.

Below I outline the top six free survey makers, with a simple bulleted list of their pros and cons, so you can quickly select the best one for your needs.

But first up, the caveats.

What You’re Missing With Free Survey Makers

When something’s free, there’s usually a catch. The same goes for free survey makers.

Free survey tools, or the free plan offered by a paid survey tool, often come with the following limitations:

  • Limited export options. You may not be able to export your survey data for review in Excel or Google Sheets. There may be a PDF-only export option or no export ability at all.
  • Limited analytics. Free survey tools often skimp on the analytics. You may be left to your own pivot tables and Excel expertise if you want to create anything fancy from your survey data.
  • Limited survey functionality. This runs the gamut, from a limit on how many respondents or questions you can have per survey, to only allowing so many question types (e.g., multiple-choice, long-form, etc.).
  • Limited extra perks. By perks, I mean those other features that make software from good to great. With survey makers, that might mean easy-to-access support, the ability to embed surveys in email or webpages, multiple user accounts, or integration with other email marketing or CRM software.
  • No branding. Free survey makers give you their tools for free. In return, you provide them with free brand awareness. Don’t expect to be able to swap out their logo for your own. You’ll probably be stuck with their branding, along with a prominent link to their site throughout the survey or on the thank you page (or both).

If any of the above is a dealbreaker for you, you should plan to drop a little dough on a paid survey tool. That’s why I’ve also included the starting price for all six of the tools featured below.

In case you end up having to upgrade later, it’s easier to do so from a tool you’re already familiar with.

Top 6 Free Survey Tools

Without further ado, I present the best free survey makers you’ll find today. These are listed in no particular order.

1. Google Forms

Screenshot by author, June 2022

Do you live and die by your Google Drive?

Great news: Google also offers free survey software via Google Forms.

Alright, I know I just said these were presented in no particular order, but I’ll openly admit Google Forms is my personal favorite. Just look at all of the features they include in their free plan!

All you need is a free Google account to get started.

Here’s what’s included in the free plan:

  • Unlimited surveys.
  • Unlimited questions.
  • Unlimited responses.
  • Export to Google Sheets.
  • Survey logic (ability to skip or trigger questions).
  • Ability to embed images and YouTube videos.
  • Ability to embed the survey on your website and share to social media.
  • Survey analytics, updated in real-time.
  • Integration with Google Docs, Sheets, Slides.
  • Unlimited collaborators.
  • Customizable survey templates.
  • Free branding.

What’s missing from the free plan:

  • Enhanced security and collaboration options.
  • Integration with your existing Google Workplace account.

Price: Completely free. Google Workplace pricing starts at $6 per user per month.

Best for: Anyone and everyone, for business or casual use.

2. SurveyMonkey

surveymonkeyScreenshot by author, June 2022

SurveyMonkey is the online survey tool. Established in 1999, it’s still the most well-known online survey software.

Despite the limitations of its free plans, SurveyMonkey continues to be popular thanks to its intuitive interface and brand recognition. Notable clients include Allbirds, Tweezerman, and Adobe.

One nice perk is that you can test out any of the paid features with your free plan. (You just won’t be able to actually use it in your live survey until you pay up.)

Here’s what’s included in the free plan:

  • Unlimited surveys.
  • 10 questions.
  • 15 question types.
  • 100 responses per survey.
  • Over 250 customizable survey templates.
  • Ability to embed the survey on your website.
  • Mobile app.
  • One user.

What’s missing from the free plan:

  • Unlimited questions, question types, and responses.
  • Data exports – this is a biggie!
  • Custom branding.
  • Survey logic (ability to skip or trigger questions).
  • Team collaboration.
  • Advanced security (single sign-on, HIPAA compliance).
  • A/B testing.

Price: Freemium. Paid plans start at $16 per month for individuals, $25 for teams.

Best for: Those who want a tried-and-true survey maker with all the features you could ask for.

3. Typeform

typeformScreenshot by author, June 2022

Many online survey tools are designed for the general public.

Readers of Search Engine Journal will be happy to hear that there’s a survey tool created just for us. Typeform was built specifically with marketers, UX researchers, and business owners like us in mind.

Here’s what’s included in the free plan:

  • Unlimited surveys.
  • 10 questions per survey.
  • 10 responses per month.
  • Basic question types.
  • Basic reporting and analytics
  • Ability to embed the survey on your website.
  • Integrations with MailChimp, HubSpot, Trello, Google Sheets, Zapier, and more.

What’s missing from the free plan:

  • Unlimited questions and responses.
  • Custom thank you screen.
  • Custom branding.
  • Survey logic (ability to skip or trigger questions).
  • Team collaboration.
  • Ability to accept payment.
  • Ability for survey respondents to upload files.
  • Integration with Facebook pixel and Google Tag Manager.

Price: Freemium. Paid plans start at $29 per month.

Best for: Enterprise users, UX researchers, and marketers hoping to track customer behavior.

4. Zoho Survey

zoho surveyScreenshot by author, June 2022

Zoho Survey is part of the same Zoho suite of apps that caters to sales, HR, IT, finance, and virtually any kind of business user you can think of.

Given their tenure creating SaaS software for business, their survey tool is just as robust as you might expect. Customers include big names like Netflix, Amazon, Facebook, and Change.org.

Here’s what’s included in the free plan:

  • Unlimited surveys.
  • 10 questions per survey.
  • 100 responses per survey.
  • Ability to embed surveys in email or website, or share to social media.
  • Export to PDF.
  • 250 survey templates.
  • Password protection and HTTPS encryption.
  • One user.

What’s missing from the free plan:

  • Unlimited questions and responses.
  • Ability to export to XLS or CSV.
  • Survey logic (ability to skip or trigger questions).
  • Custom branding.
  • Team collaboration.
  • Real-time responses.
  • Multilingual surveys.
  • Integration with Google Sheets, Tableau, Shopify, Zendesk, Eventbrite, and others.

Price: Freemium. Paid plans start at $25 per month.

Best for: Zoho users, or anyone who needs an extra level of security for their surveys.

5. Alchemer

alchemer survey makerScreenshot by author, June 2022

Alchemer is an advanced survey maker developed for the enterprise client.

Paid features include custom coding so you can customize every single element of your survey, from the survey URL to the form logic.

They stand out among free survey makers for being one of the few (besides Google Forms) to offer unlimited questions and Excel exports in their free plan. Clients include Disney, Salesforce, Verizon, and The Home Depot.

Here’s what’s included in the free plan:

  • Three surveys at a time.
  • Unlimited questions.
  • 100 responses.
  • 10 question types.
  • Export to Excel.
  • Customizable templates.

What’s missing from the free plan:

  • Unlimited surveys.
  • Unlimited responses.
  • Unlimited question types.
  • Survey logic (ability to skip or trigger questions).
  • Custom branding.
  • Ability to embed surveys in websites.
  • Export to PDF, PowerPoint, or Word.
  • Ability for survey respondents to upload files.
  • Survey analytics and reporting.
  • Ability to accept payment.

Price: Freemium. Paid plans start at $49 per month.

Best for: Enterprise users needing to create long surveys with advanced logic and question types.

6. Jotform

jotform survey makerScreenshot by author, June 2022

With over 10,000 templates, Jotform takes the cake as the survey maker with the most form templates on our list.

Jotform also stands out for letting you accept payments with the free plan (although you’re limited to 10).

This popular survey maker includes clients as wide-ranging as AMC and Nickelodeon to Redfin and the American Medical Association.

Here’s what’s included in the free plan:

  • Five surveys.
  • 100 questions per survey.
  • 100 responses per survey.
  • Ability to embed surveys in email or website.
  • Export to PDF or Excel.
  • 10,000 survey templates.

What’s missing from the free plan:

  • Unlimited surveys.
  • Unlimited questions and responses.
  • Survey logic (ability to skip or trigger questions).
  • Custom branding.
  • HIPAA compliance.

Price: Freemium. Paid plans start at $29 per month.

Best for: Users who want a template for every kind of survey possible.

Which Survey Tool Will You Use?

There truly is a survey maker for everybody.

The above options are all solid choices. Which one works for you may depend on your organization’s needs and your personal preferences.

Take advantage of the free trials and see which one you like best.

More Resources:


Featured Image: Prostock-studio/Shutterstock



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Bing Chat To Feature Ads, Shaking Up The Ad-Free Experience

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Bing Chat To Feature Ads, Shaking Up The Ad-Free Experience

Microsoft has announced plans to introduce ads within the AI-powered Bing chat experience.

This is a significant move, as Bing chat has been an ad-free platform up until now.

In a blog post, Microsoft explains why it’s making this change.

Ads In Bing Chat – More Revenue For Publishers?

Since launching the new Bing search experience and Edge browser, Microsoft has aimed to provide an all-in-one experience encompassing search, chat, answers, and content creation.

This strategy is paying off, with over 100 million daily active users on Bing and over 100 million chats recorded.

Interestingly, one-third of the users in the preview are new to Bing, creating an opportunity for publishers.

As Bing chat evolves to better address users’ search needs, questions have arisen about the implications for content publishers.

Microsoft’s goals in this new search landscape include the following:

  • Driving more traffic to publishers.
  • Increasing revenue for publishers through new features and advertising.
  • Fostering a healthy ecosystem through collaboration with the industry.

The early data from the preview suggests Microsoft is on its way to accomplishing these goals.

Unique implementations, such as chat answer citations linked to sources and “learn more” links to additional sources, have helped drive this success.

Exploring New Opportunities For Publishers

Microsoft is actively exploring additional ways to distribute content, positively impacting traffic and revenue.

Some early ideas include:

  • Ads in chat: Microsoft is considering placing ads in the chat experience and sharing ad revenue with partners whose content contributed to the chat response.
  • An expanded hover experience: Hovering over a publisher’s link will display more links from that publisher, encouraging user engagement and driving more traffic to the publisher’s website.
  • Rich captions for Microsoft Start partners: Placing a rich caption of Microsoft Start licensed content beside chat answers can drive user engagement and ad revenue sharing with partners.

Although these discussions are in the early stages, feedback has been positive.

Microsoft plans to continue working directly with publishers to shape the search’s future.

In Summary

The success of Bing’s all-in-one strategy, which combines search, chat, answers, and content creation, is evident in its growing user base.

This growth provides a unique opportunity for publishers to reach new audiences and increase traffic.

As Microsoft continues to explore new opportunities for publishers, such as ads in chat, the potential for increased user engagement and ad revenue sharing becomes more evident.

Although in the early stages, the positive feedback from publishers indicates that these changes could mark a turning point in the future of search and digital advertising.


Source: Microsoft

Featured Image: DANIEL CONSTANTE/Shutterstock



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10 Optimization Tips to Build a Mobile-Friendly Site

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10 Optimization Tips to Build a Mobile-Friendly Site

A majority of all website visits worldwide are attributed to mobile devices. Optimizing your website for mobile has never been more important in SEO.

In this article, I’ll kick things off by explaining what mobile SEO is and why it’s important. I’ll then get to the core focus of this article, sharing my top 10 tips for effective mobile optimization.

Mobile SEO is the process of optimizing the mobile version of a website to drive organic traffic from search engines. Mobile optimization is focused on providing the best experience on mobile devices where technical implementations, such as using responsive design, play a key role.

Why is mobile optimization important?

According to Statista, mobile devices generated 59% of worldwide mobile traffic in the final quarter of 2022.

It’s not just users that predominantly view your site from a mobile device, but Googlebot too.

In 2016, Google announced mobile-first indexing. As a result, Google predominantly crawls the web via the Googlebot smartphone user agent. This means that Google will primarily use the mobile version of content for indexing and ranking. 

Mobile-first indexing began rolling out in 2018. By 2021, a majority of sites moved over to the new format of crawling. 

For many years, this was a hot topic among SEO professionals. However, mobile-first indexing is now “part of life,” as put by John Mueller from Google.

10 tips to make your website mobile-friendly

So now we know why mobile optimization is so crucial, here are my top 10 tips to ensure you effectively optimize for mobile.

Tip 1. Use responsive design

When it comes to picking your approach to serving content to different devices, you have a few options to choose from.

Responsive design (recommended)

With responsive design, you serve the same HTML file regardless of the device. CSS then alters the rendering of the page to suit the dimensions of the device’s viewport. This also means that you use a singular URL to serve all versions of your content.

Responsive design ensures you can effectively load the same piece of content, oriented to suit your device.

Page content adapts responsively to viewport

Responsive design is the recommended choice, not just among SEOs but in Google guidance too.

Back in 2019, John took to Reddit to state, “At some point all of these sites with separate mobile URLs should just move to a responsive design.” 

Ultimately, there’s no SEO gain by using responsive design. However, it is much easier and cleaner to maintain. For example, you won’t have to worry about canonical issues or Googlebot misunderstanding which URL to serve in the mobile/desktop rankings.

Separate domain/URL structure (not recommended)

An approach used commonly in the past is to serve the mobile version of a page via a separate URL or domain structure. A common example of this is the m. structure.

Desktop: example.com/page

Mobile: m.example.com/page

When a user loads your page, the server will have to determine which device the user is using and then direct them to the appropriate URL.

Separate m. URL structure for mobile sites

This approach is not recommended, as using multiple URLs for a single page leads to a messy scenario of URL management. 

Even with the correct signals in place, there is the added risk of Googlebot not interpreting these signals appropriately. This can lead to indexation issues or even Google identifying the pages as duplicate content.

If you currently work with this setup, you should ensure you follow the below canonical tag structure.

Desktop: Self-referencing canonical tag

Mobile: Canonical tag to target desktop URL

You’ll also want to implement a rel=”alternate” tag on the desktop version.

<link rel="alternate" media="only screen and (max-width: 640px)" href="https://m.example.com/">

That said, the best solution in the long term is to move to a responsive design setup.

Dynamic serving (not recommended)

Similar to responsive design, with dynamic serving, you’ll be serving content suited to different devices via a singular URL.

However, the main difference with dynamic serving is that you’ll serve different HTML files pre-defined to suit the respective device.

Dynamic serving serves separate HTML files by device

This approach certainly trumps the separate URL/domain structure option, as you have the advantage of serving content to multiple devices via a single URL.

However, dynamic serving is not recommended. History teaches us that this approach is renowned for technical issues.

With dynamic serving, it’s up to your web server to determine which device the user is browsing on. Quite often with dynamic serving setups, the desktop version of the page is accidentally shown to users on a mobile device.

Tip 2. Optimize for page speed on mobile devices

In the era of Core Web Vitals, you could argue that strong page speed performance has never been more sought after by SEO professionals.

In fact, when Google first rolled out Core Web Vitals as a ranking factor in 2021, it focused solely on mobile performance. Google then waited until February 2022 before using desktop Core Web Vital performance as a ranking factor. It’s clear to see which device Google prioritizes.

Google applies mobile and desktop Core Web Vital ranking signals to the respective search results. So for mobile search results, Google will focus on Core Web Vital performance from mobile devices.

A great starting point to see how your site performs against Core Web Vitals is to head to the dedicated report in Google Search Console (GSC). You can navigate to this report via left-hand navigation under the Experience section.

CWV performance graph

Clicking into the mobile report, you can see how your site has been performing against each Core Web Vital metric over the past three months. This data is gathered via CrUX (Chrome User Experience Report) from real users on your site who used a mobile device.

CWV issues segmented by issue type and category of performance

What’s great about this report in GSC is that the issue URLs are bucketed together into groups of similar pages. This means you can note down a list of key page templates that you need to work on.

Search Console bucketing similar page types

For a more detailed insight into issue areas and potential fixes, PageSpeed Insights is always worth a check.

PageSpeed Insights is simple to use. Just enter in the URL of the page you wish to test and hit “enter.” By default, the tool will automatically review the mobile version of your page.

Selecting mobile view in PageSpeed Insights

You’ll initially be presented with some insights under the heading “Discover what your real users are experiencing.” This report is the main one I focus on, to start with.

This report utilizes real user data via CrUX. Not only is it important to understand the experience of real users as opposed to bots, but Google also uses this data source within its ranking algorithm.

Here, we can see that Ahrefs’ homepage has passed all three Core Web Vital metrics.

Passing all three Core Web Vitals

Further down the report, you can also find some actions under the “opportunities” and “diagnostics” sections. These make for some great starting points when having conversations with developers about improving Core Web Vital performance.

Page Speed Insights actionable page speed opportunities

When using PageSpeed Insights, don’t forget to test the URLs of multiple page templates within the tool. Page speed performance often varies considerably across different page types.

We’re only scratching the surface here, though. GSC and PageSpeed Insights are only great starting points for auditing page speed.

Check out Patrick Stox’s dedicated guides on page speed and Core Web Vitals to take your page speed knowledge, analysis, and action plan to the next level.

Tip 3. Test and monitor your site for errors

It’s good practice to regularly test your site for key mobile usability errors.

There are multiple tools for this, but a great place to start is via GSC with a dedicated “Mobile Usability” report. You can find this report under the Experience section of the left-hand navigation.

Here, you can keep track of the number of URLs with mobile usability issues. GSC provides a three-month velocity graph. This is handy for identifying spikes in errors, allowing you to correlate them with development releases.

Mobile usability graph comparing usable and not usable URLs

By scrolling down, you can see the exact mobile usability issues that occur on your site. By clicking through to the individual reports, you’ll also be able to see which URLs are affected.

Summary of mobile usability issues

Outside of Search Console, you can also use Google’s Mobile-Friendly Test tool to uncover mobile usability issues. 

This is especially useful if you don’t have GSC access to the site you wish to review. Gaining access is recommended though, as you’ll automatically have a wider range of URLs covered.

To use the Mobile-Friendly Test, simply enter the URL (or code) for the page you wish to test to see if your page is deemed as mobile-friendly.

In this case, the tools show that the Ahrefs homepage has passed the test.

Page passing the Mobile-Friendly Test

On the other hand, if your tested page isn’t mobile-friendly, you’ll be hit with a message saying it’s not usable on mobile with a list of reasons why.

Issues for page failing the Mobile-Friendly Test

Keen to read more about specific mobile usability issues and how you can address them? Google has some great documentation that goes into more detail.

Tip 4. Make your content mobile-friendly

Making sure your website is optimized for mobile isn’t all about technical foundations. You’ll want to ensure your content is produced with mobile users in mind too.

Many SEOs prefer to use shorter paragraphs and sentences. This aligns nicely with mobile optimization practices.

This approach ensures that your content is readable on mobile devices. Who lands on an article and wants to read a big wall of text? Not me.

As a general guide, aim for a maximum of three sentences per paragraph. If a paragraph naturally just has one sentence, that’s OK too.

Example of a short sentence in a single paragraph

When proofing copy drafts, it’s good practice to break long sentences into shorter sentences where possible.

The same rule applies to introductions. In fact, you should apply these rules most strictly here. These should be short, snappy, and to the point.

Example of a short and snappy article introduction

To further enhance readability, you’ll want to break your copy up by including various elements and media.

These can include:

  • Bullet points
  • Numbered lists
  • Quotes
  • Images
  • Videos

See what I just did there?

When using different types of media, you’ll want to make sure these display correctly on mobile devices. It’s so frustrating for users when an image loads way out of proportion.

Tip 5. Optimize for mobile SERPs

Mobile SERPs (search engine results pages) can vary quite considerably between the mobile and desktop versions.

When browsing the SERPs for a chosen keyword, it’s important to manually check both the desktop and mobile results.

Here’s an example. Let’s take this wikiHow search result for the query, “how to fry an egg.”

On the desktop search results, we have a pretty standard search result. 

Basic desktop search result

On the mobile results, however, we can see that Google has included the how-to images rich result.

Mobile search result with how-to rich features

SERP estate is crucial. Gaining rich features like in the example above helps your result stand out from the crowd. 

This shows how important and relevant schema markup is for mobile optimization. In this example, wikiHow did a nice job by including how-to schema.

Looking to switch device in the search results but don’t want to grab your phone? With Ahrefs’ SEO Toolbar, you can load the results from another device directly in your desktop browser.

Selecting a device, via Ahrefs' SEO Toolbar

Tip 6. Include mobile-friendly navigation

One of the biggest considerations when optimizing your site for mobile devices is the choice of implementation for the header navigation.

This is quite easily one of the most complicated areas of the site to get right for a mobile device.

The hamburger menu has become a popular option in the mobile-first world. It gets its name because the button often looks like a hamburger (apparently).

Here’s an example of the hamburger menu in action on Amazon.

Hamburger menu icon on Amazon

Once you click on the “hamburger” icon, usually located at the very top of the page, the menu will then open out.

In this case, the menu opens out from the left-hand side with options to further expand into navigation subcategories.

Amazon hamburger menu expanded from the left

Hamburger menus are hotly debated among SEOs and UX professionals. In my opinion, however, you can’t beat the hamburger navigation when it comes to optimizing for mobile.

Not only is this approach clean and compact, but users are also becoming more accustomed to these types of menus on mobile.

It’s OK to go with the “mega menu” approach for your desktop site and switch to the hamburger menu for your mobile site. 

The number #1 rule is to ensure that the links within both menus are the same. You’ll want to make sure that you include the exact same links on both your desktop and mobile navigation.

Here, we can see that Apple displays the mega menu on desktop.

Apple navigation on desktop

And on its mobile site, it uses the hamburger menu but shows the exact same links seen on the desktop version.

Apple navigation on mobile

For e-commerce websites, faceted navigation is a big consideration too. 

Let’s take a look back at Amazon. It has tons of filter options on its product listing pages.

To keep the faceted navigation compact for mobile users, it uses a similar approach to the hamburger menu.

Faceted navigation on Amazon

Allowing the faceted navigation to expand on a simple button click keeps your page neat and compact. Perfect for mobile users.

Keen to learn more about site navigation? Be sure to check out Sam Underwood’s article on mastering website navigation

Tip 7. Keep your content the same

Parity between your site’s mobile and desktop versions is essential. As we mentioned earlier, Google will predominantly crawl the mobile version of your website. 

If you were to remove content from the mobile version of your page, you’d run the risk of weakening your content in the eyes of Google.

This rule should be applied to all types of content, from the copy itself to imagery. This rule also applies to technical items, from canonical tags to internal linking.

A great way to test mobile parity is to run a crawl on your mobile site and compare it against a crawl on the desktop version of your site.

Setting up a crawl via Ahrefs’ Site Audit, you have the option to switch between the mobile and desktop user agent. 

You can locate this setting under the “Robots instructions” section of the crawl settings.

Selecting user agent, via Ahrefs' Site Audit crawl settings

To test mobile parity via Site Audit, start two separate crawls. One with the user agent set to “AhrefsSiteAudit (Desktop),” and the other with “AhrefsSiteAudit (Mobile).”

You can then compare these crawls in the project history side by side to check for parity between the desktop and mobile crawls.

Comparing Ahrefs' Site Audit crawl results

Notice significantly more errors on the mobile crawl compared to the desktop crawl? This can indicate that your technical elements aren’t being implemented correctly on mobile.

In Site Audit, it’s well worth comparing the HTML source code between your mobile and desktop crawls. This allows you to easily identify any unexpected differences between the mobile and desktop code of your page.

In the example below, we can see that the header menu code has changed between the mobile and desktop crawls. Luckily in this case, this code difference is expected.

Comparing HTML source code, via Ahrefs' Site Audit crawl comparisons

You should also consider rendering JavaScript in the crawl settings for websites that heavily rely on that. You can then compare the rendered HTML between the crawls with different user agents. Check our guide to JavaScript SEO for more information.

Tip 8. Avoid intrusive interstitials

Interstitials (also known as pop-ups) that are intrusive and distracting are frustrating for users. This is often an even stronger frustration for mobile users, as pop-ups often take up an even bigger portion of the screen.

Not only could you be decreasing your conversion rate with annoying and intrusive pop-ups, but you’d also get a thumbs-down from Google.

As part of Google’s Page Experience set of ranking signals, Google approves more subtle interstitials as opposed to the large interstitials that cause great frustration.

Acceptable interstitial practice

The big exception to the rule here is that the interstitial may be required by law. Common examples include cookie consent and age gate pop-ups.

For example, on alcohol-related content, the supplier could land in hot water if they didn’t force a user to enter their date of birth before accessing the content.

Age gate on alcohol website

Tip 9. Review mobile performance

It’s good practice to regularly review the devices that drive your website’s organic traffic.

Starting off with GSC, you can filter by device type in the search performance report.

Simply add a new filter by clicking the “+ new” button above the report and select “Device…”

Filtering by device in Google Search Console's Performance report

Here, you can filter your organic performance report via device, allowing you to see just how much organic traffic you’ve acquired via mobile devices. You also have the option to compare traffic by device.

Comparing traffic by device in Search Console

Similar to the “Mobile Usability” report in GSC, it’s worth keeping an eye out for any unexpected fluctuations and traffic drops in mobile traffic. This can be a sign of mobile optimization issues that need further investigation.

You can also view traffic by device in Google Analytics 4. Head to the “Device Category” report by loading Reports > User > Tech > Overview. 

Here, you’ll want to click “View platform devices” for the full analytics by device.

GA4's Device Category report

You’ll then be presented with data tables, charts, and graphs based on traffic by device type. Don’t forget to add an organic traffic filter to ensure you’re looking purely at “SEO traffic.”

GA4 table comparing traffic by device category

Tip 10. Track rankings on a mobile device

When it comes to tracking keywords, it’s easy to forget that rankings can vary between the desktop and mobile SERPs.

Luckily, switching between desktop and mobile on Ahrefs’ Rank Tracker is simple, making it super easy to see how your site is ranking on either SERP.

What’s also great about Rank Tracker is that you don’t need to specify a device as a setting when you first track your keywords. Keywords are automatically tracked within both the mobile and desktop SERPs.

Simply load your keyword report and switch between mobile and desktop reviews in the top left corner.

Switching between mobile and desktop rankings in Ahrefs' Rank Tracker

Final thoughts

You may be wondering, “Should I just ditch the desktop version of my site and focus on mobile optimization?”

Steady on. It’s true that mobile is now the dominant device, but you won’t want to completely disregard the desktop experience. 

Not only will some of your users visit your site via desktop, but Googlebot will also crawl via a desktop user agent from time to time (just not as frequently as the mobile version).

In fact, many websites continue to predominantly drive traffic through users on desktop. This is particularly the case for SaaS companies and many B2B-focused websites in general. For example, the Ahrefs Blog has over 70% of organic traffic coming from users on desktop devices.

High organic traffic to Ahrefs via desktop devices

To sum it up, the key takeaways are to:

  • Show the same content on your mobile site as you would on your desktop site.
  • Understand that responsive design is the way to go.
  • Prioritize your mobile pages for page speed optimization.
  • Not be afraid to use the hamburger menu for mobile devices.
  • Regularly monitor and track mobile usability and mobile traffic/rankings.

Have any questions? Ping me on Twitter and let me know.



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Google Search Console Tutorial: Analyzing Traffic Drops

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Google Search Console Tutorial: Analyzing Traffic Drops

In a YouTube video, Google’s Search Advocate, Daniel Waisberg, offers valuable tips on quickly spotting and analyzing the reasons for a decline in Google Search traffic.

The timing of this informative guide is perfect, as Google just wrapped up its March 2023 core algorithm update. Many people are now evaluating its impact on their websites.

If you’re trying to figure out how the update has affected your site, the Search Console Performance report is an excellent starting point.

Waisberg demonstrates how, when combined with Google Trends, the Search Console Performance report can help you investigate shifts in traffic patterns.

Main Reasons For Organic Traffic Drops

There can be several reasons for a drop in organic traffic. Waisberg highlights these main causes:

  • Technical issues: Errors that prevent Google from crawling, indexing, or serving your pages to users. These could be site-level or page-level technical issues.
  • Manual actions: If your website doesn’t follow Google’s guidelines, some pages or the entire site may be less visible in Google Search results.
  • Algorithm updates: Core updates may change how some pages perform in Google Search over time, leading to a slow decline in traffic.
  • Search interest disruption: Changes in user behavior or external influences could affect the demand for certain queries.
  • Seasonality effects: Regular traffic fluctuations due to weather, vacations, or holidays.
  • Reporting glitches: Sudden major changes followed by a quick return to the norm could indicate a simple glitch.

Analyzing Traffic Drops Using Search Console Performance Report

The Search Console Performance report is an effective tool for understanding traffic fluctuations.

To access the Performance report in Google Search Console, follow these simple steps:

  • Log in to the Google Search Console website at search.google.com/search-console.
  • Click on the website you want to analyze.
  • In the left-hand sidebar menu, click on “Performance.”

You’ll now see the Performance report for your selected property, displaying data such as total clicks, impressions, average click-through rate (CTR), and average position for your website.

Waisberg suggests several ways to analyze the data:

  • Expand the date range to 16 months to view the drop in context and identify any patterns or trends.
  • Periodically export and store data to access more than 16 months of information.
  • Compare the drop period to a similar period (e.g., the same month last year or the same day last week) to pinpoint the exact changes.
  • Explore all available tabs to determine if changes occurred only for specific queries, pages, countries, devices, or Search appearances.
  • Ensure you compare the same number of days and preferably the same days of the week.
  • Analyze different Search types separately to understand if the drop was limited to Search, Google Images, Video, or News tab.

Using Google Trends For Industry Analysis

Google Trends provides insights into web, image, news, shopping, and YouTube search trends.

Waisberg recommends using it to:

  • Analyze general trends within your industry or country to identify changes in user behavior or competing products.
  • Segment data by country and category for more relevant insights into your website audience.
  • Examine queries driving traffic to your site for seasonal fluctuations or trends.

In Summary

Understanding the reasons behind Google Search traffic drops is crucial. Using the Search Console Performance report and Google Trends, you can identify and analyze the causes of these drops, helping you stay ahead of industry trends and maintain your online presence.

In his next video, Waisberg will explore more ways to analyze search performance, including using a bubble chart.


Featured Image: Screenshot from YouTube, March 2023. 

Source: YouTube



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