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How LinkedIn’s Predictive Audiences Give B2B Marketers The Competitive Edge

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How LinkedIn’s Predictive Audiences Give B2B Marketers The Competitive Edge

Last month, LinkedIn launched ‘predictive audiences’, an AI-based feature that the social giant says will unlock new modes of targeting. Space & Time’s Helena Taylor thinks it just might be a game changer.

The rise of artificial intelligence’s (AI) potential to disrupt and drive change is visible in the pace with which it has been adopted by industries across the board. In marketing, generative AI tools such as ChatGPT, Stable Diffusion, and Dall-E are already being adopted to good effect.

AI, even with the limitations of any innovation during its infancy, is already shaping the media channels we encounter daily. Just look at LinkedIn’s most recent predictive audiences (PA) update, intended to support B2B advertisers’ efforts to increase conversion volume.

This optimization AI technology is set to give some a competitive advantage, aiming to increase the number of conversions and reduce cost per goal.

As with any innovation of this sort, a structured and rigorous approach to testing is necessary. Caution aside, though, it does seem likely that this creates a viable targeting option for many businesses’ Q4 strategies and beyond.

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Predictive audiences: The basics

Often featuring bigger-ticket sales, longer purchase cycles and lower transaction volumes than B2C activity, B2B typically has fewer data points for algorithms and AI to work with than B2C. So understanding the value of this latest tech within trade verticals will be particularly useful.

LinkedIn’s predictive audiences uses AI to create new audience segments based on first-party data, lead gen form completions, or data built from conversions that take place on the website. The social network’s AI model extracts demographics, firmographics (information about organizations) and behavioral attributes to predict the users most likely to exhibit similar conversion behavior.

This audience type can be compared to lookalike audiences, as it uses data including website audiences, video ad audiences, company lists, and contact lists to build a lookalike. But while lookalikes use a fixed methodology to find a new audience, PA uses a multitude of data points, learning and evolving as campaigns run. As more data becomes available over time, the technology powering these audiences can make predictions based on more indirect and granular insights.

What insights do we have so far?

LinkedIn recommends that this audience type is best for lead generation, as it identifies buyers that have high intent.

In its own testing phase, LinkedIn saw a 21% cost-per-lead reduction in campaigns using predictive audiences and lead gen objectives. If this is replicable, this new audience type will improve ROI for businesses and create targeting that the B2B world has never seen before.

Predictive analytics: How to get started

When using PA, make sure that the data you use to seed the audience is high-quality, recent, larger than 300 records, and has generated a high-value conversion. Lower-funnel conversions should not be used.

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Use no more than 200x your seed source size when creating the audience, and be sure to align your content to the audience in order to increase the likelihood of conversion.

Then, it’s important to keep your goals in mind when creating and targeting your predictive audience. Make sure that your goals are specific and measurable and that you’re targeting the right users with the right messaging. Run the campaign for at least three months, allowing time to record learnings and feed them back into the AI algorithm for it to evolve. You can then run tests with formats, creative, and against other campaigns.

Data-driven targeting is the key to a successful marketing campaign; it’s especially important when using predictive audiences. The key takeaway is nothing new within the broader marketing context: the value of using data to inform your targeting decisions cannot be overstated. The other key here is agility: be ready to adjust your targeting strategy based on the data you collect, and embrace technology that can do that at scale and speed.

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Snapchat Explores New Messaging Retention Feature: A Game-Changer or Risky Move?

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Snapchat Explores New Messaging Retention Feature: A Game-Changer or Risky Move?

In a recent announcement, Snapchat revealed a groundbreaking update that challenges its traditional design ethos. The platform is experimenting with an option that allows users to defy the 24-hour auto-delete rule, a feature synonymous with Snapchat’s ephemeral messaging model.

The proposed change aims to introduce a “Never delete” option in messaging retention settings, aligning Snapchat more closely with conventional messaging apps. While this move may blur Snapchat’s distinctive selling point, Snap appears convinced of its necessity.

According to Snap, the decision stems from user feedback and a commitment to innovation based on user needs. The company aims to provide greater flexibility and control over conversations, catering to the preferences of its community.

Currently undergoing trials in select markets, the new feature empowers users to adjust retention settings on a conversation-by-conversation basis. Flexibility remains paramount, with participants able to modify settings within chats and receive in-chat notifications to ensure transparency.

Snapchat underscores that the default auto-delete feature will persist, reinforcing its design philosophy centered on ephemerality. However, with the app gaining traction as a primary messaging platform, the option offers users a means to preserve longer chat histories.

The update marks a pivotal moment for Snapchat, renowned for its disappearing message premise, especially popular among younger demographics. Retaining this focus has been pivotal to Snapchat’s identity, but the shift suggests a broader strategy aimed at diversifying its user base.

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This strategy may appeal particularly to older demographics, potentially extending Snapchat’s relevance as users age. By emulating features of conventional messaging platforms, Snapchat seeks to enhance its appeal and broaden its reach.

Yet, the introduction of message retention poses questions about Snapchat’s uniqueness. While addressing user demands, the risk of diluting Snapchat’s distinctiveness looms large.

As Snapchat ventures into uncharted territory, the outcome of this experiment remains uncertain. Will message retention propel Snapchat to new heights, or will it compromise the platform’s uniqueness?

Only time will tell.

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Catering to specific audience boosts your business, says accountant turned coach

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Catering to specific audience boosts your business, says accountant turned coach

While it is tempting to try to appeal to a broad audience, the founder of alcohol-free coaching service Just the Tonic, Sandra Parker, believes the best thing you can do for your business is focus on your niche. Here’s how she did just that.

When running a business, reaching out to as many clients as possible can be tempting. But it also risks making your marketing “too generic,” warns Sandra Parker, the founder of Just The Tonic Coaching.

“From the very start of my business, I knew exactly who I could help and who I couldn’t,” Parker told My Biggest Lessons.

Parker struggled with alcohol dependence as a young professional. Today, her business targets high-achieving individuals who face challenges similar to those she had early in her career.

“I understand their frustrations, I understand their fears, and I understand their coping mechanisms and the stories they’re telling themselves,” Parker said. “Because of that, I’m able to market very effectively, to speak in a language that they understand, and am able to reach them.” 

“I believe that it’s really important that you know exactly who your customer or your client is, and you target them, and you resist the temptation to make your marketing too generic to try and reach everyone,” she explained.

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“If you speak specifically to your target clients, you will reach them, and I believe that’s the way that you’re going to be more successful.

Watch the video for more of Sandra Parker’s biggest lessons.

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Instagram Tests Live-Stream Games to Enhance Engagement

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Instagram Tests Live-Stream Games to Enhance Engagement

Instagram’s testing out some new options to help spice up your live-streams in the app, with some live broadcasters now able to select a game that they can play with viewers in-stream.

As you can see in these example screens, posted by Ahmed Ghanem, some creators now have the option to play either “This or That”, a question and answer prompt that you can share with your viewers, or “Trivia”, to generate more engagement within your IG live-streams.

That could be a simple way to spark more conversation and interaction, which could then lead into further engagement opportunities from your live audience.

Meta’s been exploring more ways to make live-streaming a bigger consideration for IG creators, with a view to live-streams potentially catching on with more users.

That includes the gradual expansion of its “Stars” live-stream donation program, giving more creators in more regions a means to accept donations from live-stream viewers, while back in December, Instagram also added some new options to make it easier to go live using third-party tools via desktop PCs.

Live streaming has been a major shift in China, where shopping live-streams, in particular, have led to massive opportunities for streaming platforms. They haven’t caught on in the same way in Western regions, but as TikTok and YouTube look to push live-stream adoption, there is still a chance that they will become a much bigger element in future.

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Which is why IG is also trying to stay in touch, and add more ways for its creators to engage via streams. Live-stream games is another element within this, which could make this a better community-building, and potentially sales-driving option.

We’ve asked Instagram for more information on this test, and we’ll update this post if/when we hear back.

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