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Twitter Reports a Jump in Government Removal Requests in Latest Transparency Report

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Twitter Launches New Program to Help Healthcare Providers Stay Up to Date on Latest Industry Announcements


Twitter has published its latest transparency and enforcement update, which outlines all of the accounts and violations it took action on during the period between January 1st and June 30th, 2021, highlighting key trends and shifts in platform usage, and misuse, as it looks to improve the user experience, in alignment with its freedom of speech ethos.

And there are indeed some interesting trend notes – first off, Twitter says that it received a record 43,387 legal demands from governments to remove content in the period, impacting some 196,878 accounts. 

As explained by Twitter:

“Of the total global volume of legal demands, 95% originated from only five countries (in decreasing order): Japan, Russia, Turkey, India, and South Korea. We withheld or required account holders to remove some or all of the reported content in response to 54% of these global legal demands.

Twitter became a key focus of Russian authorities last year, with the platform facing a possible ban at one stage for refusing to comply with requests from the Kremlin to remove content. Twitter eventually did comply with the order, after Russian authorities slowed down the service, but the situation remains tenuous, as Twitter grapples with its principles of facilitating free speech over more restrictive rules in some regions.

Indian authorities have also sought to censor elements of the app, which Twitter has also balked at, leading to conflicts in that region as well, while Japanese officials have also sought removals related to political conflicts.

It’s a challenging element for Twitter, which poses a significant threat to the app’s growth, especially if the platform does end up getting hit with regional bans. Each conflict sees Twitter’s share price drop as a result, and with the app becoming a bigger tool for information sharing and public debate, this will continue to be a source of concern in many respects.

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On another front, Twitter also forced account holders to remove 4.7 million Tweets that violated the Twitter Rules in the period, also a record amount.

Twitter Transparency Report

“Of the Tweets removed, 68% received fewer than 100 impressions prior to removal, with an additional 24% receiving between 100 and 1,000 impressions. In total, impressions on these violative Tweets accounted for less than 0.1% of all impressions for all Tweets during that time period.”

As you can see here, Twitter removed the most content for violating its ‘Sensitive Media’ policies, which Twitter says saw an increase in action due to “initiatives launched to bolster operational capacity”. So more moderation staff lead to more content reviews, which has resulted in more offensive material being removed from the app, a good result.

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Twitter also says that it permanently suspended 453,754 unique accounts for violations of its child sexual exploitation policy, with 89% of them being proactively identified through industry hash sharing. Twitter also suspended 44,974 unique accounts for the promotion of terrorism and violent organizations.

Twitter additionally reports that the US became the single largest source of government information requests in the period, with 3,026 requests.

Twitter Transparency Report

“These requests accounted for 27% of all accounts specified from around the world, and Twitter complied, in whole or in part, with 68% of these US information requests.

With former US President Donald Trump being banned from the platform, and various officials under investigation for their conduct in relation to the Capitol Riots in January last year, it makes sense that more information was being sought in relation to such activity in the app.

It’s an interesting snapshot of Twitter’s enforcement actions, and key trends that could impact the app moving forward. The most significant is likely the ongoing conflicts with governments over potential censorship, and the removal of tweeted content at their behest – and what happens if Twitter refuses such. Again, Twitter wants to ensure that it holds true to its free speech fundamentals, but as the app becomes a bigger target for influence operations, and is seen by more politicians as a means to sway voters, it’ll likely continue to come under pressure on this front, which will put Twitter management in a difficult position, in holding to its principles while also managing shareholder expectations.

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That seems problematic, especially if it does end up facing bans as a result. Twitter’s presence in India, for example, is 24.5 million, its third-biggest user market, and as we’ve seen with TikTok, Indian authorities will ban a social app on political grounds, if it sees fit.

Twitter, the business, would struggle to take a blow of the magnitude. But could it deal with the potential user fall-out of operating at the bidding of local authorities?

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It seems that this could become a bigger point of consternation at some stage, as government removal requests continue to flow in.





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New Legal Challenges Could Further Impact Elon Musk’s Twitter Takeover Push

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Elon Musk Mulls Tender Offer for Twitter as an Alternative Path to Take Over the App

So as the fifth week of the Elon Musk Twitter takeover drama comes to a close, let’s just check in on how things are progressing.

Oh, it’s bad. Nothing good to see here.

This week, as Musk maintains that his $44 billion takeover offer remains ‘on hold’ due to questions over the accuracy of Twitter’s claim that 5% of its active users are fake, Twitter itself has faced its own drama, connected to the takeover push.

Having already lost several top executives, either directly or indirectly stemming from the pending change in ownership (as well as former CEO Jack Dorsey exiting the company entirely), Twitter is now facing a battle over its board members, with Silver Lake Partners’ Egon Durban resigning from the board after Twitter shareholders blocked his re-election.

Durban was given a Twitter board seat in 2020, following a push by Elliott Management Group to buy up Twitter shares, and force Jack Dorsey out of his position as CEO. Elliott’s view was that Dorsey was underperforming, and it partnered with Silver Lake to put pressure on the company to either improve its bottom line, or accept a change in management.

That lead to Twitter implementing tough new revenue and growth targets, which it recently admitted that it’s not on track to meet.  

In addition to his work with Twitter and various other public companies, Durban has also been a longtime ally of Elon Musk, and earlier this week, Twitter shareholders voted to stop Durban from being re-appointed, in a move that many viewed as a statement of protest, of sorts, from Twitter investors.

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But as with all things Elon and Twitter, it’s not that simple – today Twitter itself has refused to accept Durban’s resignation.

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In a statement to the SEC, Twitter explained that Durban’s board re-election was likely rejected by shareholders due to him also serving on the board of six other publicly traded companies. Durban has vowed to take a step back from these other commitments, which Twitter says is enough to keep him on its team.

As per Twitter:

“While the Board does not believe that Mr. Durban’s other public company directorships will become an impediment if such engagements were to continue, Mr. Durban’s commitment to reduce his board service commitment to five public company boards by the Remediation Date appropriately addresses the concerns raised by stockholders with regard to such engagements. Accordingly, the Board has reached the determination that accepting Mr. Durban’s Tendered Resignation at this time is not in the best interests of the Company.”

Why does Twitter want to keep Durban on? It’s hard to say – especially given that Musk has noted that he’ll be looking to eliminate Twitter’s board if/when he becomes the platform’s owner.

The inclusion of representatives from key investors, however, may ensure Twitter maintains a level of stability, in case the deal goes south.

And there could be another key reason to maintain the link between Twitter’s board and Musk.

On another front, Twitter shareholders are also mulling a class-action lawsuit against Elon Musk over his Twitter takeover push, based on the allegation that Musk has ‘violated California corporate laws on several fronts’ with his Twitter acquisition commentary, effectively engaging in market manipulation.

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As reported by CNBC:

In one potential violation, they claim that Musk financially benefited by delaying required disclosures about his stake in Twitter and by temporarily concealing his plan in early April to become a board member at the social network. Musk also snapped up shares in Twitter, the complaint says, while he knew insider information about the company based on private conversations with board members and executives, including former CEO Jack Dorsey, a longtime friend of Musk’s, and Silver Lake co-CEO Egon Durban, a Twitter board member whose firm had previously invested in SolarCity before Tesla acquired it.”

Maybe that’s why Twitter wants to keep Durban in-house, due to both his past dealings with Musk, which may help ease the deal through, or to assist shareholders in their class action.

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Durban’s current participation likely doesn’t hold any additional legal clout in this respect, but there may be some linkage between these two aspects of the increasingly messy Twitter deal.

And yes, there is still a possibility that the Musk takeover may not happen.

Musk himself has repeatedly and publicly vowed that he will not pay for the company unless it can convince him that its data on fake profiles is accurate – though Twitter maintains that there’s no such thing as the deal being ‘on hold’ and it’s continuing to prepare for the final transaction to be approved.

But there may also be other complications, with the SEC now investigating Musk’s conduct in the lead-up to his Twitter takeover push. Add to that his many public criticisms and disclosures, which border on market manipulation (as per the proposed shareholder action) and there could well be a breakpoint for Musk’s Twitter deal, where authorities simply veto the process entirely due to his conduct.

Could that be Musk’s plan? Various analysts have suggested that Musk is looking for a way out of the acquisition, and while the overall sentiment is that Musk will, eventually, be forced to pay-up, and take ownership of the app, there are still some legal cracks that he could explore that could end the transaction.

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Which would be a disaster for Twitter.

While investors are unhappy with Musk right now, especially since his various comments and critiques have tanked the stock, Musk walking away would leave Twitter in a much lesser state, with many product leaders gone, and a declining share price that would be difficult to correct, given the various questions raised by Musk about its processes.

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Could Twitter get itself back on track, and back to growth, if Musk were to abandon his takeover push?

In essence, Musk walking away would be a big, public statement that Twitter is not a good investment, and as the media hype dies down, that could see interest in the app decline even further, harming growth for, potentially, years to come.

Maybe that, then, is Musk’s real intent here – to harm the company so much that it has no choice but to accept a lower offer price, which could save Elon himself millions in his takeover bid.

Either way, right now, it’s not looking good, and there are many moving parts that must be keeping current Twitter CEO Parag Agrawal up at night.

It still seems like the Elon era is coming, but when, exactly, is a whole other question.

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