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Over $200K Spent. Here’s What I Learned

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Over $200K Spent. Here's What I Learned

While it’s relatively easy to learn advertising on Quora, it takes a lot of trial and error to find out what works best. A few tricks can make your work more efficient and your campaigns more effective.

I’ve been using Quora Ads since it began in 2017, spent over $200K advertising for three global brands, and given lectures on how to succeed in it. I’ve managed campaigns on Facebook and Twitter too, so I have a fair comparison of what makes Quora Ads good or bad.

We’ll go through eight valuable Quora Ads takeaways that will save you tens of thousands of dollars in both ad spend and work hours. 

Let’s dive in.

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1. It’s generally cheaper compared to other PPC platforms

The days of super cheap clicks and impressions on Quora are long gone, but it can still be significantly cheaper compared to mainstream platforms like Google, Facebook, or Twitter.

I disclosed some data with the Quora team via a success story and a podcast episode based on my experience from previous employment. I was comparing this to search and display campaigns in Google Ads because the intent of Quora users isn’t far from that.

So back then on Quora Ads, we had:

  • 65% lower CPC than comparable Google search campaigns.
  • 46% lower CPA than comparable Google search campaigns.

As of now in Ahrefs, I can share the following numbers for comparable campaigns, which are:

  • 40–50% cheaper CPC than Facebook.
  • 60–95% cheaper CPC than Google’s search campaigns (yes, the difference can be that huge).

These are the cases where Quora is significantly cheaper than other main advertising platforms.

Quora has more expensive CPCs and CPMs (2–6 times) than Google Display Network campaigns, but it still seems like a great deal considering the intent and engagement of Quora visitors. More on this later.

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2. You need to carefully structure your campaigns to optimize ad delivery

Two main factors that determine how to best structure campaigns on Quora are budget and bid settings. The unfortunate thing is that the budget is set at campaign level, while bidding comes at the ad set level.

Here’s a problem that you can easily run into because of this:

Ad sets in Quora Ads

All ad sets were running side by side, with each having an estimated potential reach in the lower millions weekly. As you can see, the CTR of the most pushed ad set isn’t the highest, so engagement signals don’t play a huge role in Quora’s delivery algorithm.

It’s the bid size that makes the biggest difference. 

Based on my experience, Quora’s delivery algorithms heavily favor ad sets with higher bids. Running multiple ad sets within one campaign becomes a challenge to optimize the ad delivery.

One solution is to bid the same across all running ad sets within one campaign. But that could create more problems if the targeting differs. It also doesn’t ensure balanced delivery.

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I’ve always leaned toward the second solution: run just one ad set per campaign at a given time. It also has its downs, as you have to create and manage many campaigns at once. But it’s the best I could do. Here’s a sneak peek at Ahrefs’ blog promotion campaigns structure:

Campaign structure in Quora Ads

As you can see, I grouped campaigns by their geo-targeting and device type. This is the only structure that allowed me to properly manage the campaign budget allocation and ad distribution.

I generally recommend creating a separate campaign for each country and device. But I bundled together four countries to make the account easier to manage. The reasons for this were similar CPCs across all those grouped countries, confirming that impressions were being distributed proportionally to each country’s population.

PRO TIP

If you decide to experiment with your ads delivery and there are multiple variables involved, you probably won’t be able to get any insightful data by yourself. In my case, country or device type segmentation data wasn’t available in the Quora Ads UI.

Fortunately, my Quora account managers were always helpful and dug into such data for me. It’s worth trying to get in touch with them should you ever need data you can’t get yourself.

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3. Quora provides some great targeting options

Quora Ads offers four different types of primary targeting:

Contextual targeting in Quora Ads

Audience targeting and broad targeting are things we can encounter on other platforms too. Nothing too groundbreaking there, so let’s focus on the other two primary targeting types: contextual and behavioral targeting.

You can read what it’s about in the screenshots, so let me jump straight to the best use cases.

In Ahrefs, I most often went for the Contextual -> Topics targeting shown above. It gives us solid control over where the ads are shown. But it pays off to learn how Quora assigns topics to its questions, as that’s far from perfect.

To do this, look up the topic in the search bar and go through the results:

Looking up PPC topic on Quora

Switch to the “Answer” tab to only see questions, then check the list and inspect all the labels under a few questions after clicking “View question log” to better understand how good or bad of a job Quora does in your niche:

Viewing Quora's questions log

Here’s an example of how broad or irrelevant Quora can go sometimes:

Quora sometimes doesn't use relevant labels for certain questions

However, in my experience, going a bit more broad with the choice of topics usually performed better than trying to be very specific.

Then we have Behavioral -> Interests targeting:

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Behavioral targeting in Quora Ads

This type of targeting resembles what we’re used to from Facebook or Google. Quora models the interests of each user and then tries to show them relevant ads.

You get a higher potential reach at the cost of relying on a black box. That generally results in lower engagement but also in lower CPCs since the much more relevant contextual targeting comes with a slightly higher price.

Now that you’re more familiar with the primary targeting types, we can visualize the competitive advantage of Quora Ads:

Behavioral and contextual targeting in Quora Ads compared to other common targeting options

Both Topics and Interests sub-targeting types are the broadest ones in each category. This is desirable for the purpose of most Ahrefs campaigns. 

But my previous company needed much more granular targeting.

The possibility to target each Question (technically individual Quora URLs) was at the top of our targeting arsenal.

4. Questions (re)targeting deserves the spotlight

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Choosing specific questions to bid on with your ads may be the biggest advantage of Quora Ads. You can show your ads to Quora visitors who are thinking about problems your product can solve at that exact moment as they read answers to that question.

Highly relevant ad on Quora

You also have complete control over the ad placement, which comes in handy when all the topic labels are too broad for your needs.

But how do we find the right questions to target?

Given that Quora drives an estimated ~114M non-branded clicks from organic search a month, it only makes sense to incorporate some SEO processes into this questions mining task.

Quora gets 114.4M monthly organic traffic from non-branded keywords

There are multiple paths to getting an exhaustive list of Quora question URLs. I’d recommend starting with the most efficient one: using Quora’s own questions suggestion feature after you click on “Bulk add” here:

"Bulk add" option for questions targeting in Quora Ads

Then write down at least 10 keywords that best describe your business, products, or problems your audience is trying to solve. The more, the better. Add your competitor brands and products too. If you’ve already done some keyword research for SEO in the past, then this is a piece of cake.

Adding seed keywords for questions targeting in Quora Ads
The questions suggestion tool has its flaws. At the time of writing, it worked up to 17 keywords or fewer, so you’ll have to split up the work if this doesn’t get fixed.

You’ll get a list of questions sorted by weekly views. As you can see in the list below, the matching isn’t perfect, as it shows “stock market” questions based on my “marketing” keyword input. On the other hand, you don’t need to worry about including exact match keywords.

Question suggestions in Quora Ads

You can select the most relevant questions to target and end the questions research here. But I like to take this one step further and gather organic traffic data for each question. It helps with question prioritization that we’ll discuss in the next point.

So while you’re in the “Questions to target” window, open up Ahrefs’ SEO Toolbar and head over to “Outgoing links” since all the questions in the list are linked through.

Exporting Quora questions URLs from its suggestion tool with Ahrefs' SEO Toolbar

Click on the export button, and you’ll get a list of all the URLs there. All that’s left is to filter the list for relevant questions, copy-paste it into Ahrefs’ Batch Analysis tool, and sort the table by organic traffic:

Getting organic traffic data for Quora questions with Ahrefs' Batch Analysis tool

There you have it—organic traffic estimations on top of Quora’s traffic data. I’ll always prioritize questions that get solid organic traffic over what’s currently trending on Quora, as Google tends to be a more sustainable traffic source.

You can now run highly relevant and engaging campaigns, including those that retarget Quora users based on questions they visited in the past. Just copy-paste the input window between Contextual – Questions and Behavioral – Question history.

Copy-pasting questions between Quora ad sets

5. Combining paid and organic efforts is the way to go

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Organic growth on Quora isn’t easy. But still without putting in too much effort, some of my answers got tens, even hundreds of thousands of views and rank among the top answers:

Overview of Quora's user dashboard

OK, I cheated a bit. The easiest way to get such numbers is to simply boost your answers with Quora Ads. It provides a unique ad format called Promoted Answers:

Promote an answer ad format in Quora Ads

Just feed the system with any answer URL, and it will show the answer as an ad throughout the platform based on your targeting:

Promoting a specific answer throughout Quora

The best thing about this is the ability to promote any answer. And since we just went through sourcing a list of the most relevant Quora questions, we can leverage it here too. Just go through the answers in the most promising questions and note all answer URLs that positively mention your brand or product. 

If you decide to skip the Questions targeting, you can also do a simple search in Google using search operators to filter Quora URLs that mention your brand or product:

Using Google search operators to find brand and product mentions on Quora

I haven’t run these Promoted Answers in a while. But back then, I was getting a cheap CPM at around $1. It seemed to work well for brand awareness campaigns. I’m also convinced that it has an influence on how Quora ranks the answers for a certain question, as you get much more views and upvotes compared to the rest.

To sum it up: Quora is no different than other platforms, and you get the best results if you properly combine both organic and paid marketing. Promoted Answers are an interesting ad format worth experimenting with for increasing brand awareness.

You can learn more about succeeding with your organic efforts in a guide by my colleague, SQ, who took over marketing topics on Quora by storm a few years ago.

6. 10–30% impression shares bring the best cost-performance ratio

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One of the earlier points is about Quora Ads being cheaper than other platforms. This, of course, depends on how well managed and optimized your campaigns are because, sometimes, the suggested CPCs are anything but cheap:

High CPC suggestion in Quora Ads

First of all, besides brand awareness campaigns, I always go for bidding on the CPC basis. I found it cheaper than bidding on CPM. Also, I have no data about CPA bids, as we don’t use tracking pixels in Ahrefs.

In terms of CPCs, I usually stick to the lower range of the suggested bid. I then readjust the bids based on the impression share it gets. My rule of thumb is keeping the impression share between 10% and 30%, which I found to be the best balance between solid ad delivery and reasonable prices.

Checking impression share in Quora Ads

I still kept some of my more expensive ad sets below 10% impression share if they easily managed to spend the daily budget, thanks to broader targeting and reach.

7. You need broader targeting to scale up

Speaking of reach, I found Quora to sometimes report weirdly overestimated potential weekly impressions:

Checking potential weekly impressions in Quora Ads

I wrote down a specific case where it kept showing 3,500–15,000 potential weekly impressions in an ad set that only received 400 impressions with 12.5% impression share over six months. It fixed the reach estimation in this case already, so I’m only left with a written note and no screenshot.

But considering we can trust the numbers in most cases, let’s do some quick math with relevant numbers based on Ahrefs’ advertising on Quora.

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A campaign with a $50 daily budget and an average CPM of $2.5 will spend the budget after 20,000 daily impressions. That equals 140,000 impressions weekly. A 15% impression share means that our running ad set(s) will need to have potential weekly impressions of at least ~930K, let’s say a million.

That said, Quora claims 300 million+ monthly visitors, but it’s sometimes rather difficult to put together targeting that results in a big enough estimated potential reach. At least in our SEO and marketing niche.

All in all, the vast majority of ad sets I ran recently had a weekly potential reach between 500K and 10M. Otherwise, I wouldn’t be able to achieve the desired performance. You can easily run into a situation where you need to decide what makes the most sense for you:

  • Increase bids for higher impression shares
  • Broaden targeting for higher reach at the cost of a potentially lower ad relevance
  • Keep your campaigns hitting the ceiling and allocate the rest of the budget elsewhere

And this is just the beginning when it comes to scaling up your campaigns.

8. Scaling up your campaigns can be tiresome

As explained earlier, the best structured account for optimal ad delivery and effectiveness comes at the cost of being more difficult to manage. Creating new ad sets and running new ads involve a lot of clicking around. There’s no duplicating and controlling ad sets at scale. You have to do them one by one.

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Duplicating ad sets in Quora Ads

Once you get the hang of it, it takes a matter of a few minutes. But it’s still annoying.

Should you only require duplicating, uploading, or editing ads in multiple ad sets at once, then Quora’s ad editor comes in handy.

When I brought this inconvenience up with my account managers, they told me that my approach seemed to be the most efficient indeed. A good thing is that they offered help managing the campaigns if the clicking around ever became too bothersome.

So while account management and scalability in Quora Ads are far from perfect, it at least partially compensates for that with the best customer service I’ve encountered with any advertising platform.

Final thoughts

I’m not a PPC specialist, just a marketer that took the opportunity to learn to run Quora Ads and a few other advertising platforms on the go. I strived to describe only the most important and interesting takeaways that could take a while for even experienced PPC specialists to figure out.

Other than this, there are more similarities to other PPC platforms than differences. That’s why I didn’t even bring up creating ads, for example—there’s nothing special about this on Quora.

So are you going to give it a shot? Do you have any questions? Ping me on Twitter.

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Google’s Search Engine Market Share Drops As Competitors’ Grows

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Assorted search engine apps including Google, You.com and Bing are seen on an iPhone. Microsoft plans to use ChatGPT in Bing, and You.com has launched an AI chatbot.

According to data from GS Statcounter, Google’s search engine market share has fallen to 86.99%, the lowest point since the firm began tracking search engine share in 2009.

The drop represents a more than 4% decrease from the previous month, marking the largest single-month decline on record.

Screenshot from: https://gs.statcounter.com/search-engine-market-share/, May 2024.

U.S. Market Impact

The decline is most significant in Google’s key market, the United States, where its share of searches across all devices fell by nearly 10%, reaching 77.52%.

1714669058 226 Googles Search Engine Market Share Drops As Competitors GrowsScreenshot from: https://gs.statcounter.com/search-engine-market-share/, May 2024.

Concurrently, competitors Microsoft Bing and Yahoo Search have seen gains. Bing reached a 13% market share in the U.S. and 5.8% globally, its highest since launching in 2009.

Yahoo Search’s worldwide share nearly tripled to 3.06%, a level not seen since July 2015.

1714669058 375 Googles Search Engine Market Share Drops As Competitors GrowsScreenshot from: https://gs.statcounter.com/search-engine-market-share/, May 2024.

Search Quality Concerns

Many industry experts have recently expressed concerns about the declining quality of Google’s search results.

A portion of the SEO community believes that the search giant’s results have worsened following the latest update.

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These concerns have begun to extend to average internet users, who are increasingly voicing complaints about the state of their search results.

Alternative Perspectives

Web analytics platform SimilarWeb provided additional context on X (formerly Twitter), stating that its data for the US for March 2024 suggests Google’s decline may not be as severe as initially reported.

SimilarWeb also highlighted Yahoo’s strong performance, categorizing it as a News and Media platform rather than a direct competitor to Google in the Search Engine category.

Why It Matters

The shifting search engine market trends can impact businesses, marketers, and regular users.

Google has been on top for a long time, shaping how we find things online and how users behave.

However, as its market share drops and other search engines gain popularity, publishers may need to rethink their online strategies and optimize for multiple search platforms besides Google.

Users are becoming vocal about Google’s declining search quality over time. As people start trying alternate search engines, the various platforms must prioritize keeping users satisfied if they want to maintain or grow their market position.

It will be interesting to see how they respond to this boost in market share.

What It Means for SEO Pros

As Google’s competitors gain ground, SEO strategies may need to adapt by accounting for how each search engine’s algorithms and ranking factors work.

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This could involve diversifying SEO efforts across multiple platforms and staying up-to-date on best practices for each one.

The increased focus on high-quality search results emphasizes the need to create valuable, user-focused content that meets the needs of the target audience.

SEO pros must prioritize informative, engaging, trustworthy content that meets search engine algorithms and user expectations.

Remain flexible, adaptable, and proactive to navigate these shifts. Keeping a pulse on industry trends, user behaviors, and competing search engine strategies will be key for successful SEO campaigns.


Featured Image: Tada Images/Shutterstock



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How To Drive Pipeline With A Silo-Free Strategy

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How To Drive Pipeline With A Silo-Free Strategy

When it comes to B2B strategy, a holistic approach is the only approach. 

Revenue organizations usually operate with siloed teams, and often expect a one-size-fits-all solution (usually buying clicks with paid media). 

However, without cohesive brand, infrastructure, and pipeline generation efforts, they’re pretty much doomed to fail. 

It’s just like rowing crew, where each member of the team must synchronize their movements to propel the boat forward – successful B2B marketing requires an integrated strategy. 

So if you’re ready to ditch your disjointed marketing efforts and try a holistic approach, we’ve got you covered.

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Join us on May 15, for an insightful live session with Digital Reach Agency on how to craft a compelling brand and PMF. 

We’ll walk through the critical infrastructure you need, and the reliances and dependences of the core digital marketing disciplines.

Key takeaways from this webinar:

  • Thinking Beyond Traditional Silos: Learn why traditional marketing silos are no longer viable and how they spell doom for modern revenue organizations.
  • How To Identify and Fix Silos: Discover actionable strategies for pinpointing and sealing the gaps in your marketing silos. 
  • The Power of Integration: Uncover the secrets to successfully integrating brand strategy, digital infrastructure, and pipeline generation efforts.

Ben Childs, President and Founder of Digital Reach Agency, and Jordan Gibson, Head of Growth at Digital Reach Agency, will show you how to seamlessly integrate various elements of your marketing strategy for optimal results.

Don’t make the common mistake of using traditional marketing silos – sign up now and learn what it takes to transform your B2B go-to-market.

You’ll also get the opportunity to ask Ben and Jordan your most pressing questions, following the presentation.

And if you can’t make it to the live event, register anyway and we’ll send you a recording shortly after the webinar. 

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Why Big Companies Make Bad Content

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Why Big Companies Make Bad Content

It’s like death and taxes: inevitable. The bigger a company gets, the worse its content marketing becomes.

HubSpot teaching you how to type the shrug emoji or buy bitcoin stock. Salesforce sharing inspiring business quotes. GoDaddy helping you use Bing AI, or Zendesk sharing catchy sales slogans.

Judged by content marketing best practice, these articles are bad.

They won’t resonate with decision-makers. Nobody will buy a HubSpot license after Googling “how to buy bitcoin stock.” It’s the very definition of vanity traffic: tons of visits with no obvious impact on the business.

So why does this happen?

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I did a double-take the first time I discovered this article on the HubSpot blog.

There’s an obvious (but flawed) answer to this question: big companies are inefficient.

As companies grow, they become more complicated, and writing good, relevant content becomes harder. I’ve experienced this firsthand:

  • extra rounds of legal review and stakeholder approval creeping into processes.
  • content watered down to serve an ever-more generic “brand voice”.
  • growing misalignment between search and content teams.
  • a lack of content leadership within the company as early employees leave.
Why Big Companies Make Bad ContentWhy Big Companies Make Bad Content
As companies grow, content workflows can get kinda… complicated.

Similarly, funded companies have to grow, even when they’re already huge. Content has to feed the machine, continually increasing traffic… even if that traffic never contributes to the bottom line.

There’s an element of truth here, but I’ve come to think that both these arguments are naive, and certainly not the whole story.

It is wrong to assume that the same people that grew the company suddenly forgot everything they once knew about content, and wrong to assume that companies willfully target useless keywords just to game their OKRs.

Instead, let’s assume that this strategy is deliberate, and not oversight. I think bad content—and the vanity traffic it generates—is actually good for business.

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There are benefits to driving tons of traffic, even if that traffic never directly converts. Or put in meme format:

Why Big Companies Make Bad ContentWhy Big Companies Make Bad Content

Programmatic SEO is a good example. Why does Dialpad create landing pages for local phone numbers?

1714584366 91 Why Big Companies Make Bad Content1714584366 91 Why Big Companies Make Bad Content

Why does Wise target exchange rate keywords?

1714584366 253 Why Big Companies Make Bad Content1714584366 253 Why Big Companies Make Bad Content

Why do we have a list of most popular websites pages?

1714584367 988 Why Big Companies Make Bad Content1714584367 988 Why Big Companies Make Bad Content

As this Twitter user points out, these articles will never convert…

…but they don’t need to.

Every published URL and targeted keyword is a new doorway from the backwaters of the internet into your website. It’s a chance to acquire backlinks that wouldn’t otherwise exist, and an opportunity to get your brand in front of thousands of new, otherwise unfamiliar people.

These benefits might not directly translate into revenue, but over time, in aggregate, they can have a huge indirect impact on revenue. They can:

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  • Strengthen domain authority and the search performance of every other page on the website.
  • Boost brand awareness, and encourage serendipitous interactions that land your brand in front of the right person at the right time.
  • Deny your competitors traffic and dilute their share of voice.

These small benefits become more worthwhile when multiplied across many hundreds or thousands of pages. If you can minimize the cost of the content, there is relatively little downside.

What about topical authority?

“But what about topical authority?!” I hear you cry. “If you stray too far from your area of expertise, won’t rankings suffer for it?”

I reply simply with this screenshot of Forbes’ “health” subfolder, generating almost 4 million estimated monthly organic pageviews:

1714584367 695 Why Big Companies Make Bad Content1714584367 695 Why Big Companies Make Bad Content

And big companies can minimize cost. For large, established brands, the marginal cost of content creation is relatively low.

Many companies scale their output through networks of freelancer writers, avoiding the cost of fully loaded employees. They have established, efficient processes for research, briefing, editorial review, publication and maintenance. The cost of an additional “unit” of content—or ten, or a hundred—is not that great, especially relative to other marketing channels.

There is also relatively little opportunity cost to consider: the fact that energy spent on “vanity” traffic could be better spent elsewhere, on more business-relevant topics.

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In reality, many of the companies engaging in this strategy have already plucked the low-hanging fruit and written almost every product-relevant topic. There are a finite number of high traffic, high relevance topics; blog consistently for a decade and you too will reach these limits.

On top of that, the HubSpots and Salesforces of the world have very established, very efficient sales processes. Content gating, lead capture and scoring, and retargeting allow them to put very small conversion rates to relatively good use.

1714584367 376 Why Big Companies Make Bad Content1714584367 376 Why Big Companies Make Bad Content

Even HubSpot’s article on Bitcoin stock has its own relevant call-to-action—and for HubSpot, building a database of aspiring investors is more valuable than it sounds, because…

The bigger a company grows, the bigger its audience needs to be to continue sustaining that growth rate.

Companies generally expand their total addressable market (TAM) as they grow, like HubSpot broadening from marketing to sales and customer success, launching new product lines for new—much bigger—audiences. This means the target audience for their content marketing grows alongside.

As Peep Laja put its:

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But for the biggest companies, this principle is taken to an extreme. When a company gears up to IPO, its target audience expands to… pretty much everyone.

This was something Janessa Lantz (ex-HubSpot and dbt Labs) helped me understand: the target audience for a post-IPO company is not just end users, but institutional investors, market analysts, journalists, even regular Jane investors.

These are people who can influence the company’s worth in ways beyond simply buying a subscription: they can invest or encourage others to invest and dramatically influence the share price. These people are influenced by billboards, OOH advertising and, you guessed it, seemingly “bad” content showing up whenever they Google something.

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You can think of this as a second, additional marketing funnel for post-IPO companies:

Illustration: When companies IPO, the traditional marketing funnel is accompanied by a second funnel. Website visitors contribute value through stock appreciation, not just revenue.Illustration: When companies IPO, the traditional marketing funnel is accompanied by a second funnel. Website visitors contribute value through stock appreciation, not just revenue.

These visitors might not purchase a software subscription when they see your article in the SERP, but they will notice your brand, and maybe listen more attentively the next time your stock ticker appears on the news.

They won’t become power users, but they might download your eBook and add an extra unit to the email subscribers reported in your S1.

They might not contribute revenue now, but they will in the future: in the form of stock appreciation, or becoming the target audience for a future product line.

Vanity traffic does create value, but in a form most content marketers are not used to measuring.

If any of these benefits apply, then it makes sense to acquire them for your company—but also to deny them to your competitors.

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SEO is an arms race: there are a finite number of keywords and topics, and leaving a rival to claim hundreds, even thousands of SERPs uncontested could very quickly create a headache for your company.

SEO can quickly create a moat of backlinks and brand awareness that can be virtually impossible to challenge; left unchecked, the gap between your company and your rival can accelerate at an accelerating pace.

Pumping out “bad” content and chasing vanity traffic is a chance to deny your rivals unchallenged share of voice, and make sure your brand always has a seat at the table.

Final thoughts

These types of articles are miscategorized—instead of thinking of them as bad content, it’s better to think of them as cheap digital billboards with surprisingly great attribution.

Big companies chasing “vanity traffic” isn’t an accident or oversight—there are good reasons to invest energy into content that will never convert. There is benefit, just not in the format most content marketers are used to.

This is not an argument to suggest that every company should invest in hyper-broad, high-traffic keywords. But if you’ve been blogging for a decade, or you’re gearing up for an IPO, then “bad content” and the vanity traffic it creates might not be so bad.

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