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Content Marketing Plan Template (With A 10-Step Guideline)

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11 B2B Content Ideas to Fuel your Marketing (with Examples)

Content marketing has become so huge that it’s predicted to grow by $417 billion between 2021 and 2025. 

With such enormous growth, it’s safe to say most organizations have dabbled in producing at least some content by now. But guess what? Only 29% of organizations report being extremely or very successful with content marketing in the last 12 months. 

One of the main problems we’ve found is that many companies jump into content marketing without a solid plan, posting things willy-nilly and with no clear purpose. 

Not only is this ineffective, but it can also erode your credibility, reputation, and brand trust. But no need to beat yourself up over it because it’s a relatively easy fix — you just need a plan. And we’re going to tell you how to make one.  

Guidelines for implementing a content marketing plan: 

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1. Determine your overall content marketing goals and KPI’s

2. Lay out what you need to achieve your goals

3. Identify topics that’ll attract your audience

4. Factor in topics that can drive search traffic

5. Determine your distribution plan 

6. Determine a publishing schedule 

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7. Assign the right people to each task 

8. Determine owners and collaborators for each piece 

9. Develop a conversion optimization plan for each piece

10. Launch!

Why do you need a content marketing plan?

A content marketing plan takes your overall content goals and lays out a course of action to achieve them — kind of like a game plan or blueprint.  

You need to have one so you can create content that’s both useful and relevant to your audience. Otherwise, you’ll just be creating clutter. 

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Here’s your content marketing plan template 

A 10-step guideline to using our template

Now that you’re armed with a content marketing plan template, we’re going to walk through the guidelines step by step. Let’s get started. 

Step #1: Determine your overall content marketing goals and KPIs

Like they say at the Content Marketing Institute (CMI), you can’t achieve content marketing success unless you understand what success means to your organization. 

That’s why the first step in developing your plan is to determine your overall content marketing strategy and goal(s). Why are you creating content at all? What’s your end-game, so to speak? 

Some of the most common content marketing goals include the following: 

  • Driving organic search traffic

  • Building brand awareness

  • Increasing audience engagement

  • Generating new leads

  • Nurturing leads in the middle of the sales funnel

  • Fostering customer loyalty 

  • Boosting sales and profitability

Once you’ve identified what you’re trying to get out of your content marketing efforts, you need to figure out how you’re going to measure success. CMI recommends using multiple KPIs, otherwise, you could negatively affect other metrics without realizing it. 

That said, you don’t want to track too many KPIs or you’ll just end up with information overload. Digital marketer Neil Patel puts it this way: “KPIs are all about quality—not quantity. They are about what really moves the needle for your business.” 

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Let’s say your goal is to increase sales using email marketing, for example. Some relevant metrics or KPIs would be open rate, click-through rate, conversion rate, and sales growth. 

Here’s a list of other KPIs that are often used to evaluate content marketing: 

  • Email: Open rate, conversion rate, unsubscribe rate, click-through rate, delivery rate

  • SEO and website: Website traffic, unique visitors, time on site or page, bounce rate, page views, traffic sources

  • Social media: Amplification rate, number of followers, fans, and likes, return on engagement (ROE), post reach

  • E-commerce: Sales, sales growth, conversion rate, website traffic, average order value, shopping cart or checkout abandonment rate

Step #2: Lay out what you need to achieve your goal(s)

Once you’ve outlined your content marketing strategy, it’s time to figure out what you’ll need to achieve your goals. For example, do you have enough staff (or the right staff) to implement your strategy? 

Do you have the budget to pay writers and other content creators? How about the right tools, like project management software or a content marketing platform? 

Identify exactly what you need to achieve your goals and then get to work on lining it up. This may mean going to the higher-ups to pitch a budget increase. If that’s the case, having a well thought out plan will go a long way towards getting what you need. 

Step #3: Identify the topics that’ll attract your audience

One core purpose of content marketing is to attract your audience by creating useful, relevant content. To figure out exactly what’s useful and relevant, it’s important to identify some key pieces of information:  

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  • Who is your target customer? 

  • What problem is your target customer trying to solve? 

  • What are their pain points? 

  • How does your product or service solve this problem? 

  • What kind of information will your target customers find useful?

  • Where do your customers typically look for information? Do they go to search engines? If yes, what are they searching for? Why are they searching for those things?

Then, start brainstorming topics that would be of interest to your audience. Let’s say you run a meal prep business, for example. You identify that your target audience is high-income parents who are struggling to make healthy meals at home.

This audience is probably dealing with pain points like not having enough time to cook meals or shop for groceries. And they probably look for information on popular recipe websites or healthy living blogs. 

With this in mind, your customers would probably be attracted to topics related to healthy eating, time-saving kitchen hacks, meal planning, and family-friendly recipes. 

Step #4: Factor in topics that can drive search traffic

Once you’ve come up with a broad list of topics that are relevant to your audience, it’s time to hone in on specific phrases that can drive search traffic. 

What kind of questions are your customers asking that relate to the topics you identified in the previous step? You can figure this out by plugging your topics into an SEO tool. This will give you a list of keywords and phrases around each topic, including search volume for each keyword, keyword difficulty, and more. 

Going back to the meal prep business, for example, you’ll probably find that customers are using some of the following keyword phrases in search engines: 

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Topic: family-friendly recipes

Keyword phrases: lunch ideas for kids, kid-friendly casserole, how to make a smoothie, recipes for toddlers, easy dinner recipes, 30-minute meals

Topic: meal planning

Keyword phrases: meal planning template, how to make a weekly meal plan, monthly meal plan with a grocery list, best meal planning apps

Step #5: Determine your distribution plan

Content distribution can be divided into four main buckets — owned, earned, shared, and paid. Here’s a quick recap of what each one includes:  

  • Owned media – Channels that your company owns, like your blog, your website, your email list, and so on. 

  • Earned media – Unpaid mentions by influencers or on channels like podcasts or blogs. 

  • Shared media – Social media channels and other online communities. Examples include user-generated content, product reviews, shares, retweets, and more. 

  • Paid media – Paid advertising for content promotion. 

To determine which bucket to focus your marketing efforts on (and you can always do a combination), it’s important to consider both your business type and your audience. 

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B2B companies, for example, are more likely to find success distributing content like case studies and long-form blog posts on owned channels (like their email lists) and shared media (like LinkedIn, Twitter, & Facebook) — depending on where their target audience is. 

Small B2C startups, on the other hand, will probably have more success distributing short posts or videos on shared media (like Instagram & TikTok) and using paid influencer marketing. 

As for your audience, where are they already going to find information? Where are they usually “hanging out” online? B2B customers, for example, are typically found on LinkedIn (with 80% of B2B leads coming from LinkedIn alone). 

But even beyond general statistics like this, you’ll still need to do your research and find where your specific or niche target customers spend most of their time online. 

Step #6: Determine your publishing schedule

Now that you know what you’re publishing and where you’re publishing it, it’s time to figure out when — which means determining your publishing schedule. 

Often referred to as an editorial calendar, publishing schedules are important for keeping your team on track in terms of content creation. Without one, it’s hard to maintain consistency, something that’s key when it comes to content marketing success.

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Jon Simpson, the owner of Criterion.B, recently shared in a Forbes article that one of his clients increased new visitor blog traffic by 90% just by posting consistently. Plus, social media followers on Facebook increased by 30%, Twitter by 9%, and Linkedin by 8%, all in the same time period.

When determining your content calendar, it’s particularly useful to have some technology behind you. And while a simple spreadsheet might work for small projects, you’ll want something more powerful if you’re managing a large team. 

Welcome’s software, for example, allows you to visualize all work in a single, easy-to-use, and flexible marketing calendar. Here are a few specific perks: 

  • Leverage our marketing calendar software for a single view across all planned and in-flight campaigns, with updates in real-time. Ensure all content marketing efforts roll up to broader strategic initiatives with a comprehensive breakout of sub-campaigns and tasks.

  • Track the execution of all content activities and provide visibility across teams to encourage collaboration. In our marketing calendar software, you can drag-and-drop projects to shift deadlines, promoting agile planning to ensure a successful overall strategy. 

  • Monitor campaign progress at a glance within the calendar, or drill into supporting activity with one click for a detailed view of who’s working on what, and when, to ensure teams meet necessary deadlines.

  • Filter the calendar to focus on the work that matters most. Surface relevant activity for specific teams or individual contributors with customized filtering across geography, channel, target audience, or any custom metadata.

Step #7: Assign the right people to each task

Once you have your publishing schedule outlined, it’s time to assign the right person to each job. Before you can do this, though, you need to break each piece of content down into individual tasks. 

A blog post, for example, is typically broken down into the following tasks: 

Then, you can assign each task to the right person, whether it’s internal staff, an outside agency, or a freelancer. When doing so, it’s important to keep an eye on everyone’s workload to make sure it’s management. 

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Welcome’s software, for example, allows you to keep an eye on the current commitments (and bandwidth) of everyone on your team. This helps avoid burnout and ensures you have the right people and time allocated to every project.

Step #8: Determine the owner and collaborator(s) for each piece of content

Collaboration has become increasingly vital to content creation over the past few years, especially when you’re dealing with a large organization with lots of stakeholders.

Take the tasks for the blog post that we outlined above, for example. Many of these tasks will need to be assigned to different staff members, from writers to content strategists to SEO experts. 

Plus, you’ll often need to gather input from other stakeholders like clients, subject matter experts, and marketing directors, to name a few. 

So it’s important to identify the owner and all the collaborators for each piece of content from the very beginning. If you wait until the end to ask for input, it often results in lengthy revisions to the piece. 

Step #9: Have a conversion optimization plan for each piece

In content marketing terms, a conversion rate is the percentage of people who visit your website and actually convert into customers or do whatever the desired action is (sign up for your email list, register for a course, download an ebook, etc.). 

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Let’s say 100 people find your blog post in the search results and then visit your website to read it. If 10 of those people purchase your product while on your website, your conversion rate would be 10%. 

(Which would be amazing, by the way — the average conversion rate of online shoppers worldwide was just 2.17% in 2020.) 

So, a conversion optimization plan lays out how you’re going to increase that number, or to get more visitors to become customers. When it comes to optimizing blog posts and other content, here are a few solid strategies to include in your plan: 

  • Write strong headlines

  • Deliver on the promise made in the headline

  • Solve for search intent

  • Include case studies as evidence

  • Create original graphics and/or charts

  • Design a clean layout

  • Focus on readability 

  • Drop in as many relevant, internal links as possible

  • Include a clear, compelling call-to-action (CTA)

Step #10: Launch!

You made it! It’s finally time to put your plan into action. Strategists can start strategizing, writers can start writing, and so on. 

If you haven’t already, it’s a good idea during this phase to build automated workflows to manage your content as it moves through various stages of creation and approval. One way to do this is by setting up workflows in your project management system that automatically route content to the next appropriate person. Take the case of Pure Storage, for example. 

In early 2020, the Pure Storage content team was struggling with inconsistent workflows and offline docs that created confusion and made approvals difficult. 

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So they partnered with Welcome to build workflows for all of their most common content and creative tasks — whether it was a blog post, a thought leadership piece, technical web content, or another type of request.

“It was a very data-driven approach,” said Lisa Oda, Content Studio leader at Pure Storage. “We assessed everything: where the work should start; who needs to be involved; who is the final approver; how much time each person needs to complete their part; where the final assets need to go. We now know exactly what needs to be done and can easily forecast when projects will be complete.”

The results? Pretty amazing. Pure Storage now produces 200% more content while spending 50% less time in team meetings. 

Content marketing strategy FAQs

How do you lay out a content plan?

Once you’ve developed your content marketing strategy, you can lay out your content plan. Start by listing the following items on a spreadsheet or other organizational tool: 

  • Content goals

  • KPIs

  • Budget and resources

  • Audience

  • Relevant topics

Then create the following fields plus anything additional that helps you achieve the goals laid out in your content marketing strategy: 

  • Content type

  • Content name or title

  • Keyword phrases

  • Search intent

  • Collaborators

  • Distribution channel 

  • Publish date

  • Tasks

What are some elements of a good content plan?

A good content marketing plan is detailed and specific. It identifies the who, what, where, when, and why of content creation:

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  • Who’s consuming your content? Who’s creating your content? 

  • What type of content are you going to create? 

  • Where are you going to distribute your content? 

  • When are you going to publish your content? 

  • Why are you creating content in the first place? 

What does a content marketing strategy look like?

A content marketing strategy is similar to a plan but is more broad. For example, a content marketing strategy might be to use email marketing to boost engagement. But a content plan lays out exactly how to do it. 

Conclusion

With your content marketing strategy and plan in place, you’re well on your way to joining the 29% of organizations that are extremely or very successful with content marketing! Yay you! 

Now it’s time to get down to the business of creating useful and relevant content for your audience. Best of luck! 

Content Marketing Plan Template With A 10 Step Guideline


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How Tagging Strategies Transform Marketing Campaigns

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How Tagging Strategies Transform Marketing Campaigns

How Tagging Strategies Transform Marketing Campaigns

As a marketer, I understand how today’s marketing campaigns face fierce competition. With so much content and ads competing for eyeballs, creating campaigns that stand out is no easy task. 

That’s where strategies like tagging come in. 

It helps you categorize and optimize your marketing efforts. It also helps your campaigns cut through the noise and reach the right audience.

To help you out, I’ve compiled nine ways brands use a tagging strategy to create an impactful marketing campaign. 

Let’s get to it. 

How Brands Use a Tagging Strategy

Tagging involves using keywords or labels to categorize and organize content, products, or customer data. You attach tags to specific items or information to make searching, sorting, and analyzing data easier. 

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There are various types of tags, including meta tags, analytics tags, image tags, hashtags, blog tags, and more. 

So, how do brands use a tagging strategy to make their marketing campaigns stand out?

Improve Social Media Engagement

With over 5 billion users, social media provides an easy way to connect with your audience, build relationships, and promote your offerings.

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Use a tagging strategy to boost social media interactions. Consistently use hashtags that align with current trends and topics. This encourages people to interact with your content and boosts content visibility.

You can also use tags to monitor brand mentions of your products or your industry. This allows you to engage with your audience promptly.

Consider virtual social media assistants to streamline your tagging strategy. These AI-driven tools can suggest relevant hashtags, track mentions, and automate responses. Implementing them can save time and resources while ensuring consistent engagement across your socials.

Build a Personal Brand on LinkedIn

LinkedIn is the world’s largest professional networking platform, with over 1 billion members across 200 nations. It offers excellent opportunities for individuals and businesses to build and nurture their brands.

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However, simply creating a professional profile isn’t enough to build a personal brand on LinkedIn

Use various tags to increase your visibility, establish thought leadership, showcase expertise, and attract the right connections. For instance, use skill tags to showcase your expertise and industry tags to attract connections and opportunities within your industry. Use certification tags to help showcase your expertise and credibility to potential employers or clients. 

Facilitate Customer Segmentation and Personalization

Personalization matters—more so in today’s data-driven world. In fact, 65% of consumers expect your brand to adapt to their changing preferences and needs.

To meet this expectation, consider using a tagging strategy.

Segment your customers based on shared characteristics, such as demographics, interests, purchase history, cart abandonment, and behavior.

Here’s a summary of the steps to customer segmentation.

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With your customer segments ready, use tags to tailor your marketing messages and offerings to specific segments. Imagine sending targeted email campaigns based on what your customers need. That’s the power of segmentation and tagging in action!

Enhance SEO and Content Discoverability

Tagging content can have a profound impact on search engine optimization (SEO) and content discoverability. When users search for specific topics or products, well-tagged content is more likely to appear in search results, driving organic traffic to your website. 

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Additionally, tags can help you analyze the most popular topics with your readers. Then, the results of this analysis can help you adjust your content strategies accordingly.

And get this— certain AI tools can help analyze your content and suggest relevant tags and keywords. Using these tools in addition to a tagging strategy can help optimize your SEO strategies and boost content discoverability.

Partner with the Right Influencers

Influencer marketing has become a go-to marketing approach for modern brands. Recent stats show that 85% of marketers and business owners believe influencer marketing is an effective marketing strategy. 

But how do you find the perfect influencer for your campaign? 

Utilize tags to identify influencers who are relevant to your niche. Beyond this, find influencers who align with your brand values and target audience.

Additionally, look for influencers who use hashtags that are relevant to your campaigns. For instance, fashion influencer Chiara Ferragni uses #adv (advertising) and #ghd (good hair day) hashtags in this campaign.

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Monitor industry-specific hashtags and mentions to discover influential voices and build profitable relationships with them. 

Track Hashtag Performance

Tracking your hashtag performance helps you understand your campaigns’ engagement, reach, and effectiveness.

To achieve this goal, assign special hashtags to each marketing project. This helps you see which hashtags generate the most engagement and reach, enabling you to refine your tagging strategy. 

Here’s an example of a hashtag performance report for the #SuperBowl2024.

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This curated list of hashtag generators by Attrock discusses the top tools for your consideration. You can analyze each and choose the one that best fits your needs.

Categorize Content Accordingly 

The human attention span is shrinking. The last thing you want is for your audience to have difficulty in finding or navigating your content, get frustrated, and bounce.

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Untagged content can be difficult to navigate and manage. As any marketer knows, content is important in digital marketing campaigns. 

To categorize your content, identify the main categories by topics, themes, campaigns, target audiences, or product lines. Then, assign relevant tags based on the categories you’ve identified. After that, implement a consistent tagging strategy for existing and new content. 

Organizing your content using tags can also help streamline your content management workflow. Most importantly, readers can easily find the content they’re looking for, thereby boosting overall user experience, engagement, and conversions.

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Boost Your Email Marketing Strategy

Email marketing remains a powerful marketing tool in today’s digital world. It’s also another area where brands use a tagging strategy to directly reach their target audience.

Use tags to segment your email list and personalize your marketing messages. Then, you can send targeted emails based on factors like purchase history, interests, and demographics. 

Personalization can significantly improve open rates, CTRs, and overall engagement and conversion rates. It’s a simple yet impactful strategy to make your email marketing strategy more effective.  

Plus, you can use tags to track how well your emails perform with each group. This helps you understand what content resonates best with your audience and provides insight on how to improve your emails going forward.

Enhance Analytics and Reporting

Every marketer appreciates the immense value of data. For brands using tagging strategies, tags are powerful tools for gathering valuable data. 

Analyze how users interact with your tagged content. See which tags generate the most clicks, shares, conversions, and other forms of engagement. Gain insight into audience preferences and campaign effectiveness.

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This granular data about your marketing efforts allow you to make data-driven decisions, allocate resources effectively, and refine your marketing strategies.

Final Thoughts 

There isn’t a single correct way for brands to use a tagging strategy in marketing. You can use a tagging strategy however you see fit. However, the bottom line is that this strategy offers you a simple yet powerful way to create attention-grabbing and unique marketing campaigns. 

Fortunately, tagging strategies are useful across various marketing initiatives, from social media and email marketing to SEO and more. 

So, if you’re ready to elevate your marketing campaign, build a strong brand presence, and stand out among the competition, consider employing effective tagging strategies today.


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Tinuiti Recognized in Forrester Report for Media Management Excellence

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By Tinuiti Team

Tinuiti, the largest independent full-funnel performance marketing agency, has been included in a recent Forrester Research report titled, “The Media Management Services Landscape, Q2 2024.” In an overview of 37 notable providers, this comprehensive report focuses on the value B2C marketing leaders can expect from a media management service provider, and analyzes key factors to consider when looking for a media management partner such as size and business scenarios. B2C marketing executives rely on media management services to: 

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  • Augment the efficacy of media investments
  • Bridge media impressions to commerce transactions
  • Enhance ad campaigns to drive performance

Report authors, VP, Principal Analyst Jay Pattisall and Senior Analyst Nikhil Lai call attention to the pressing need for providers to prove their value, deliver profitable ROAS, and drive alignment between CMOs and CFOs and thus liberate strained marketing budgets. 

Our Always-On Incrementality tool – which is a part of our patented tech, Bliss Point by Tinuiti – empowers marketers to validate the incrementality of their spend on each ad set, media channel, and marketing tactic so marketers can create stronger, more focused campaigns that get the job done without sacrificing the bottomline. 

B2C marketing leaders often seek and expect key business scenarios from media management service providers including media measurement and attribution, data strategy, and marketing mix modeling. MMM’s adaptability to the post-cookie/ post-IDFA world positions it as an essential tool for marketers. As businesses seek to connect the dots, leverage data, and make strategic decisions, MMM is a crucial ally in the dynamic realm of mixed media advertising. Our Rapid Media Mix Modeling sets a new standard in the market with its exceptional speed, precision, and transparency. 

According to the Forrester report, “46% of senior B2C marketing and advertising decision-makers say they plan to integrate performance and brand media assignments with a single media agency in the next 12 months…” 

In our quest to better understand all revenue-driving aspects of a given campaign, we have started on a process to quantify the impact of Brand Equity, which we believe is one of the largest missing pieces in more accurate and complete measurement. 

Learn more about Bliss Point by Tinuiti, our use cases, and our approach to performance and brand equity

The Landscape report is available online to Forrester customers or for purchase here.

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Let’s Start Treating Content More Like We Treat Code

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Let's Start Treating Content More Like We Treat Code

The technology space is pretty obsessed with preventing code defects from getting to production. We take great pains to make sure that a mistake doesn’t make it from the developer’s fingertips all the way through to the product system.

There’s an entire field called DevOps (short for “development operations”). This is something like a $5 billion industry. There are entire market segments filled with companies that tightly control the movement and testing of code.

Search for “DevOps diagram” sometime. You’ll be amazed at what you find—detailed schematics showing exactly how code should be copied, packaged, tested, and deployed. Developers who don’t have an artistic bone in their bodies suddenly turn into Da Vinci when describing in exacting detail how they want to orchestrate code deployments.

All of this is in search of one goal: prevent bad code from reaching production. A lofty goal, to be sure.

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…but why don’t we care so much about content?

Where we have majestic acrobatics on the code side, when it comes to content, the process is usually something like, “Well, Alice writes something in Word, then emails it to Bob, and he copies it into the rich text editor” then presses publish.

Congratulations, you have the tightest, most reliable codebase serving up terrible content. A+. Great job.

Content defects are a thing, and we don’t do enough to prevent them. In particular, we don’t look at content development as a process to be managed. We think it’s some kind of magic, not a flow of work with checkpoints, trackable assignments, and review gateways. We’re somehow convinced this would take the “soul” out of it or something.

So, while our developers get six figures worth of toys to make sure they can swap every line of code instantly without spilling their coffee, our content creators are copying and pasting things into Slack and yelling “I swear sent that to you last week!” over the cubicle wall.

We need to do better.

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Content creation isn’t magic—no more than code is magic. It’s a process that can and should be managed just like code deployments, and it deserves the same level of regard.

Your content creators need:

  • Library services. Your developers have source code management. They know where code is, all the time. They probably have versions of it dating back to when they were teenagers. These things exist for content as well—they’re called content marketing platforms (CMPs) and digital asset management systems (DAMs). They’re designed to store, organize, and version content assets so creators know where everything is.
  • Change management, in the form of editorial calendaring. Your developers know when code will be released (note: don’t do it on Fridays). They plan these things long in advance. But ask a content creator when Content Item X for the new campaign is launching, and they can only say something like, “I don’t know. I showed it to Bob. It’s in his court now…”
  • Workflow. Developers have detailed ticket management systems that can tie their actions down to the exact line of source code they changed to resolve a defect. These systems exist so that everyone knows, at all times, who is responsible for what. Meanwhile, the content editors can only shrug when someone asks who was supposed to edit the CEO’s blog post that she just announced from the keynote stage.
  • Content preview. I promise you that your development team has a graduated system of environments where they test code. They probably spend hundreds of hours maintaining it, so they can run code in isolation and know exactly how it works before they deploy it. Think of that fondly next time when your image caption is published in 30pt bold-faced font because no one told you that it wouldn’t be. (Incidentally, I’ve been thinking about preview a lot lately.)

Here’s why this is important:

Content defects matter. They can be far more damaging than code defects, while being so much harder to detect. By the time you realize something is wrong, the problem may have been existing in public for a long time, doing a lot of damage.

Imagine that you have a software company, and you’ve been trying to get an analyst to include your software in one of their reports. Your Analyst Relations staff has been consistently courting, cajoling, and hinting to this analyst that your software fits their segment exactly, and would be a great addition to the report.

The analyst finally decides to check things out. They go to your website, looking for evidence of all the things you told them about. They expected to find reinforcement of that information, that energy, that…vibe.

But, they didn’t. Their experience fell flat. They gave you a 20-minute chance, but then clicked away and didn’t look back.

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Oh sure, you had plans. You were going to revamp that part of the website, and you had mentioned it to Gary just before he went on vacation. You heard some rumors that people were working on it, and some content got changed, but you never saw and never had a chance to guide it. Content development seemingly happened in a far-off land somewhere. Normally, when something changed on the website, you were as surprised as anyone.

This is a content defect. The whole thing. One big defect.

Why don’t we categorize like this? Why don’t we call it what it is?

Maybe because it’s not…binary? With code, things often either work, or explode spectacularly, so we can stand back and confidently say, “Yup, that’s busted.”

But with content, there’s a spectrum—there’s a range. People can look at it and say, “yeah, that’s fine” even when it’s not.

The only solution here is process. You need a way to make sure that content is seen by the right people, and at the right time, and has a way of reflecting the right input.

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This happens with code all the time. We handle code exactingly, rigorously, and with due process and care.

We need to demand the same for content. And we need to start acknowledging that poor content is a failure of process, a failure of planning, and a failure of tooling.

The tools are available to avoid this. We need to implement them and use them.

Interested in learning how Optimizely Content Marketing Platform can better support your content creation process? See how it works in this quick video.

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