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6 Try Before You Buy Brands [+What Marketers Can Learn]

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6 Try Before You Buy Brands [+What Marketers Can Learn]

Recently, I took a leap of faith and bought leggings online.

I was nervous because of the obvious: I couldn’t see the leggings in person or try them on in-store, and I wasn’t sure how the sizing worked. I didn’t want to pay for shipping and item tax without even knowing if I was going to love my purchase.

Even though ecommerce is a booming industry, projected to earn $6 trillion in 2022, there’s still some anxiety for consumers when buying products through a screen.

Fortunately, some brands have taken that into consideration, and have come up with a way to let consumers try products and services before purchasing them: Try before you buy. Let’s dive into what it is, how it works, and see examples of brands who use this strategy.

According to the 2021 Virtual Shopping Habits Report by Pertfitly, shoppers name the inability to try clothes on as their biggest concern when shopping online. The survey also found that the number one reason consumers return clothes is due to the inability to try them on.

For retailers, this creates a big problem. Not only do they have to worry about losing a customer, but the cost of acquiring another customer.

As a result, many brands are attempting to solve this issue by offering a trial period. In addition, the try-before-you-buy model, some brands are leveraging augmented reality to allow consumers to preview items on themselves or in their homes.

Now that you know what try before you buy is, let’s get into how it works.

How does “Try Before You Buy” work?

Every brand that uses try before you buy may have a slightly different process for this model. In most cases, here’s how it goes:

  1. The shopper picks out one or several products to try out.
  2. After receiving said product(s), the shopper will have a trial period determined by the retailer.
  3. Once the trial period expires, the consumer will have to decide between keeping or returning the item.

Trial periods vary greatly by brand. In addition, some brands will only allow consumers to try one product at a time while others will offer multiple products at a time.

To offer some inspiration, we’ve made a list of six brands that offer unique try-before-you-buy models and takeaways marketers can gain from them.

Try Before You Buy Brand Examples

1. Gemist

Gemist is a sustainable, L.A.-based jewelry brand that offers a two-week trial period for their rings.

While some brands offer the try-before-you-buy option for all products, Gemist limits it to rings, as they’ve identified that as the product that creates the most hesitation from shoppers.

On their website, they say “We all love jewelry, but we get that fit can be tricky—especially with rings.”

try before you buy brand: gemist

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They allow shoppers to order up to three styles for two weeks with a $45 deposit. However, that amount is fully refunded once the products have been returned.

Takeaway

Gemist has found a great balance between meeting its customers’ needs without overextending itself. They are offering a service that they know is of interest to their target audience.

However, this model doesn’t come without risks. As such, they’ve limited it to a product category – making it more manageable. As marketers, our goal is to delight our audience, but it’s important to find a strategy that will also work in the best interest of the company.

2. Prime Wardrobe

Amazon Prime offers a try-before-you-buy service through its clothing service, Prime Wardrobe.

Customers get to shop on the website and choose up to six items to enjoy for seven days, and they’re only charged for what they decide to keep.try before you buy brand: prime wardrobe

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Members can enjoy a full-service shopping experience, with options sorted by style, occasion, or fit, shown above. For consumers that want even more help, Prime Wardrobe offers a personal shopper tool, in which stylists curate a list of items based on your style and budget for $4.99.

Takeaway

Prime Wardrobe is a member-exclusive program for Amazon Prime customers. It’s important to note that this program didn’t always exist. They fit one into their business model in 2017, more than 10 years after the launch of Amazon Prime to delight customers even further.

With this in mind, marketers should always be in touch with their audiences’ challenges, pain points, and interests, as they can spark ideas for future marketing campaigns and even products/services.

3. Warby Parker

As someone who wears glasses, I was especially interested to dive into how Warby Parker works. Here’s the low-down: consumers try five pairs of frames at home for free, prescription-ready, pick and pay for the frame(s) they like, and send the rest back.

try before you buy brand: warby parker

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Let’s expand on that.

Warby Parker’s shopping experience can start a few different ways: consumers can either begin shopping for glasses right away or take a quiz for suggested pairs. All consumers need to do is upload their prescription to get started.

If you don’t have an updated prescription, you can receive one from Warby Parker by booking a comprehensive eye exam at a physical store location. After about 20 minutes, you’ll receive a prescription on the spot. This option shows the business’s commitment to being a full-service eyewear company.

Takeaway

Warby Parker is a great example of how to market a product or service seamlessly. From the design of the website to the copy, shoppers can quickly find what they’re looking for and have the answers to their most pressing questions already there.

4. Casper

Casper is a mattress company that provides consumers with up to 100 nights of trying out its products before committing to a purchase. Additionally, the company offers free shipping, returns, and a 10-year limited warranty on all mattresses.

Casper offers six different mattress types and sizes, like ‘The Wave,’ pictured below.

try before you buy brand: casper

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On the website, consumers can also purchase other bedding items, such as sheets, glow lights, or pillows, to complete a shopper’s bedroom experience. After a consumer picks their mattress, extras, and finishes their trial, they make the decision to keep or return the product.

If the consumer does not fall in love with their mattress, they can enjoy a full refund of the mattress and ship it back for free. If they do love their mattress, they get to keep it and enjoy night 101 with their new bed.

Casper’s extended free trial is something unique to their service. The idea is that customers can take the time to get used to their new mattress and incorporate it into their nightly routine. After a couple of months with a new mattress, it would be a culture shock to go back to a different one.

Best of all, customers can feel peace of mind knowing that even if they make a huge purchase such as a mattress, they can receive a full refund and free return if they’re not happy — but if they are, their job is done.

Takeaway

While most try-before-you-buy brands have a limited trial period, Casper offers a least 30 days to accommodate its consumers. The brand understands that it takes much longer to assess the value of a bed than it does clothing or a pair of glasses.

The keyword here is value – as marketers, it’s important we understand how our audience perceives the value of our brand and market to them accordingly.

5. Stitch Fix

Stitch Fix is an online clothing company that lets customers create a personalized shopping experience using collections made by real stylists. Customers can take a style quiz, set their budget, and pay a $20 styling fee.

Then, after paying the styling fee, customers receive pieces based on their quiz answers and budget, which they can try on at home before they commit to a purchase. They keep their favorites, send back the others with the company’s free shipping policy, and that’s it.

try before you buy brand: stitch fix

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Stitch Fix’s wardrobe options include a variety of brands. A customer, depending on their budget, can receive clothes from retailers including The North Face, Free People, Calvin Klein, Nike, Bonobos, Toms, and O’Neil.

The company’s model is appealing to customers who don’t want to leave their house to find an outfit they’d love. The style quiz, with questions about sizing, shopping behavior, and personal preference, is built to ensure that customers will receive choices they like.

The company also doesn’t run on a subscription, so there’s no set commitment. Customers also can enjoy free shipping and returns using Stitch Fix, and the $20 styling fee is a credit toward the items kept, so the customer will always have $20 off their purchase.

Takeaway

Stitch Fix’s service gives power to the customer and delivers the most personalized shopping experience possible to the shopper, from the style quiz to the curated collections by real stylists. They take the worries out of commitments to online shopping, such as shipping prices, incorrect sizing, and receiving items you might not like.

Consumers want to feel in control of their shopping experiences. As such, marketers should consider this in every stage of the buyer’s journey, as they craft their strategies.

6. BlackCart

BlackCart was created to make try-before-you-buy shopping less of a painful guessing game for merchants. They offer a service for merchants that want to implement a try-before-you-buy option within their online store.

With BlackCart, merchants can enjoy integrations with Shopify, Magneto, and WooCommerce, customization options to fit their branding, and no fulfillment charges, all on a fully automated platform.

Merchants can use multiple settings to personalize the sale and shopping experience on their website. These settings include choices such as placing the trial period, exclusions, minimums, a deposit requirement, price, and refunds.

try before you buy brand: blackcart

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On the consumer side, shoppers can select items to try from the merchant’s website and pay a fee set by the merchant (shown in the photo above). From there, the items are shipped to try on at home for the time period set by the merchant. After the customer sends unwanted items back, the kept items are charged automatically.

Takeaway

Online business owners will appreciate that BlackCart fits in as part of a merchant’s online store. BlackCart is an example of B2B having a place with try-before-you-buy services as well. They make sure the merchant experience is seamless so they can focus on delighting the consumer.

How is your brand delighting its target audience and how are you communicating that to consumers? If that’s not clear, that’s a sign you may need to go back to the drawing board and re-assessing your marketing strategy.

Try-before-you-buy programs are so versatile, and marketers can definitely take note of the unique ways these programs delight customers and personalize the shopping experience.

Editor’s Note: This post was originally published in March 2020 and has been updated for comprehensiveness.

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Everything You Need to Know About Google Search Essentials (formerly Google Webmaster Guidelines)

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Everything You Need to Know About Google Search Essentials (formerly Google Webmaster Guidelines)

One of the most important parts of having a website is making sure your audience can find your site (and find what they’re looking for).

The good news is that Google Search Essentials, formerly called Google Webmaster Guidelines, simplifies the process of optimizing your site for search performance.

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Salesforce rolls out new edition of Marketing Cloud for small businesses

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Salesforce summer 2023 release: The business executive's guide

Today Salesforce announced Marketing Cloud Growth, an edition of Marketing Cloud designed specifically for small businesses.

With help from AI, this edition makes it easy for marketers to segment audiences, create and execute email campaigns from text to image, optimize campaign performance and create unified customer profiles. It also has a prompt builder that can store and manage known reliable prompts for organizations.

Dig deeper: 70% of SMB marketers willing to pay more for tools with AI or automation

Salesforce developed the new edition by looking at the most common use cases for which small businesses frequenty don’t have the people or resources. This includes things like personalizing campaigns and advanced testing.

The company is also letting small businesses (those with fewer than 200 employees) that have Sales or Service Enterprise Edition “get started with Data Cloud at no cost.” Marketing Cloud Growth will initially be available in the U.S. and Canada and is expected to roll out to Europe, the Middle East and Asia by the end of the year.

Why we care. First of all, small businesses need all the help they can get. This creates an opportunity to start using AI within a centralized marketing workflow rather than importing content from independent generative AI tools. Perhaps it’s also a sign of Salesforce moving to compete with platforms (can we say HubSpot?) that more overtly court SMB clients.

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Elevate Your YouTube Channel: Top 4 Video Editing Tools

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Elevate Your YouTube Channel: Top 4 Video Editing Tools

Elevate Your YouTube Channel Top 4 Video Editing Tools

Launched in 2005, YouTube now stands as the second largest search engine after Google.

Almost 2.7 billion people use YouTube worldwide every month and 87.7% of those users access it on their mobile phones.

Owing to the large number of video content available on the platform, you want to ensure that yours stands out.

To make it happen, you need to master effective content creation tips, use fantastic lighting, and invest in powerful video editing software.

There are tons of editing tools on the market that promise amazing results. 

To help you cut through the noise, I’ve curated a list of the 4 best YouTube video editing software.

Whether you’re a beginner or a pro, there’s something for you. Keep reading.

1. Movavi Video Editor

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Top on the list is the Movavi Video Editor, one of the best YouTube video editing software for beginners.

It enables you to create compelling videos using advanced tools like audio correction, motion tracking, and chroma key without requiring any technical knowledge.

Additionally, you’ll find several ready-made YouTube intro videos and a large library of background music and audio clips.

Although the user interface is easy to navigate, Movavi still provides video tutorials to make you feel confident while editing.

Movavi runs on Windows (versions 7 to 11) and Mac OS X (10.15 or higher).

Key Features

  • AI background remover: Replaces backgrounds without a green screen
  • AI motion tracker: Sticks effects and images on moving objects
  • Precise frame cuts: Makes cuts with precision and attention-grabbing montages in one click
  • Color correction: Boosts colors so viewers can stay glued to your YouTube channel
  • Overlay effect: Offers 13 blending modes to create professional-looking videos
  • 4k resolution: Saves videos in ultra-high quality form
  • YouTube Integration: Saves you time by sharing videos directly to YouTube

Pricing

Movavi offers a generous free plan and three paid plans with different sets of features. Here are the prices for various plans it offers:

  • Free
  • Video Editor: $49.95/year
  • Video Editor + Effect Packs: $155.95/year
  • Video Suite + Effect Packs: $94.95/year
1708399564 966 Elevate Your YouTube Channel Top 4 Video Editing Tools1708399564 966 Elevate Your YouTube Channel Top 4 Video Editing Tools

Usability

Easy to use

Tool Level

Beginner/Intermediate

2. Adobe Premiere Pro

1708399565 365 Elevate Your YouTube Channel Top 4 Video Editing Tools1708399565 365 Elevate Your YouTube Channel Top 4 Video Editing Tools

If you’re looking for the best YouTube video editing software that can transform a basic clip into a ready-to-upload video, Adobe Premiere Pro is your best bet. 

It integrates with all the apps in Adobe Creative Cloud to help you streamline your workflow.

Adobe Premiere Pro boasts an extensive range of features, from color correction tools and visual effects to collaboration tools for teams. 

Also, you can optimize the export settings to preserve the quality of your YouTube videos when you share them online. 

Although Premiere Pro is popular among professional video editors, follow the video steps for beginners provided on the platform to learn how to use it. All you need is a powerful computer and willingness to study the available tutorials.

The app is compatible with Windows (10 or later) and macOS Monterey (version 12 or later).

Key Features

  • Text-based editing: Removes pauses with ease
  • Project templates: Retains assets, colors, and branding across multiple projects
  • Speech-to-text conversion: Automatically creates captions and transcripts in over 18 languages
  • Auto reframe: Automatically detects and adjusts aspect ratios to easily upload videos to YouTube
  • Adobe stock library: Offers access to stock video footage, photos, and over 75,000 audio tracks and remix the length to fit your video

Pricing

Adobe Premier Pro offers two paid plans. Here are the details:

  • Premiere Pro: $29.99/month
  • Creative Cloud All Apps: $59.99/month
1708399565 222 Elevate Your YouTube Channel Top 4 Video Editing Tools1708399565 222 Elevate Your YouTube Channel Top 4 Video Editing Tools

Usability

Has a steep learning curve

Tool Level

Intermediate/Advanced

3. Shotcut

1708399565 295 Elevate Your YouTube Channel Top 4 Video Editing Tools1708399565 295 Elevate Your YouTube Channel Top 4 Video Editing Tools

Available on Linux, Windows, and macOS, Shotcut is a comprehensive YouTube video editing software solution. 

It supports various video and audio files, including AVI, WAV, and MP4.

The video editing software is great for complex projects as it allows you to combine several audio, image, and video files into one video. 

Also, editing on the platform doesn’t follow a chronological order; you can make changes at any point.

Shotcut may not be the best editing tool for new content creators because of the learning curve. 

However, the platform has a video editing guide, including a community of Shotcut users who are willing to assist you.

Key Features

  • Native timeline editing: Supports all video and audio formats, including 4k and 8k resolutions
  • Cross-platform editing: Gives you the option to start a project on macOS and switch to Windows without hassles
  • Video effects: Offers built-in effects like auto-rotate, white balancing, timeline fader, and 360° video filters, without installing any plugins
  • Display and monitoring: Ability to preview videos in low resolution to improve the speed of real-time effects
  • Keyframing: Option to define the start and finish points of effects along the video timeline such as transition, sound, and brightness or contrast

Pricing

 Shotcut is completely free to use as it’s an open-source software solution

Usability

It has a steep learning curve

Tool Level

Intermediate

4. Lightworks

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If you’re looking to create the best videos in a short time, Lightworks is the way to go. 

It’s the best YouTube video editing software for beginners who are willing to learn video editing as they grow their YouTube channels.

Similar to Shotcut, the platform is loaded with all the tools you need to go from a beginner to a pro.

You can edit, color correct, add titles, and more using the drag-and-drop interface. 

Also, it’s compatible with YouTube video format and resolution for ease of uploading content.

All versions of Lightworks can work on Windows (8 and later), macOS (10.14 and later), and Linux.

Key Features

  • Universal timeline: Accommodates video footage of any quality, size, or frame rate
  • Flawless audio editing: Offers various audio effects and the option to sync with video for an immersive experience
  • Visual effects: Offers a simplified suite of over 700 customizable motion graphics and titles for easy to advanced editing
  • Easy export and share: Allows you to share videos on YouTube directly from the platform

Pricing

Here are the pricing plans offered by Lightworks.

  • Free
  • Create: $9.99/month
  • Pro: $23.99/month
1708399565 484 Elevate Your YouTube Channel Top 4 Video Editing Tools1708399565 484 Elevate Your YouTube Channel Top 4 Video Editing Tools

Usability

Easy to use

Tool Level

Beginners/Intermediate/Advanced

Pro Tip: According to Attrock guide, the best video maker can offer training resources for non-technical users. This is particularly designed for video marketers who have no high skills in video creation and editing.

Choosing the Best YouTube Video Editing Software

Getting the best YouTube video editing software shouldn’t cost a fortune. 

Platforms like Shotcut and Lightworks offer free tools for both beginners and expert editors.

However, if your YouTube channel is already monetized and you’re willing to spend money on a super-advanced tool, Premiere Pro will be ideal.

Lastly, if you’re ready to level up your video editing game, try Movavi today. You’ll save money while accessing advanced editing features.


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