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8 Incredible SaaS Marketing Strategies to Implement in 2023

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8 Incredible SaaS Marketing Strategies to Implement in 2023

Some of the most successful SaaS companies have the most planned and well-thought marketing strategies. Unfortunately, some companies need help understanding the market’s needs and eventually fall short of success.

Although sometimes researching for the perfect marketing strategy can seem intimidating at first, the benefits are too good to ignore and easier to integrate by working with a react native development company India. From reliability to generating leads, these are 8 incredible marketing strategies to implement in 2023.

Top SaaS Marketing Strategies To Implement In 2023

1. Creating A New Market

Creating the demand for software is a tried and tested method when it comes to marketing strategies. For example, Slack CEO Stewart Butterfield found out that when asked about internal communication, companies or employees said they did not use anything for it. He realized then that people needed to be thinking of this as a software category.

Slack created the demand for its software by providing a system of communication that people did not even know they needed. Multiple numbers of tools were provided in the free version of Slack. They went from 15,000 daily users in 2014 to over 500,000 currently.

2. Focusing On SaaS Content Marketing

Another great strategy for SaaS marketing is through compelling content such as e-books, whitepapers, case studies, podcasts, interactive content, and others. Content-driven marketing establishes reach to the target audience, generates leads, and a well-thought leadership strategy.

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A well-thought leadership strategy enhances the influence on the market and provides vital support to the brand, in general, from a marketing point of view. It helps to understand the problems others are facing and offer expertise.

The one point that needs to be kept in mind is to refrain from directly trying to sell a product. Instead, the content should be relatable, educational, and entertaining so that the target audience gains knowledge and uses that knowledge to consider the company’s services.

3. Engaging With The Community

The primary purpose of SaaS marketing is to reach the target audience and let them know how the brand’s product helps them solve their problems. The competition between SaaS companies is growing, and community engagement is one of the best ways to stand out in the crowd.

Virtual spaces can be used to engage with the brand’s community. Virtual spaces can be leveraged in various ways, such as hosting or participating in virtual events. Hosting a forum, creating Facebook and LinkedIn groups, finding networking opportunities, and exploring valuable topics are some of the best ways to further the connection with the community and making it grow. Additionally, Facebook and LinkedIn cold messages can be used to reach out to potential customers and establish a connection with them. This helps in introducing the product to the customers and also increases brand visibility among the target audience. Moreover, it helps in creating an impression of the brand as a reliable source for solving customer’s issues and encourages customers to opt for the brand’s services. Thus, community engagement is one of the most effective ways for SaaS companies to stand out from the competition.

4. Easier Signup And Free Trial

When signing up becomes tedious, users tend to leave. The signup process in SaaS providers should always be quick and easy. The landing pages should be clear, and CTAs must be placed strategically, so people find them easier to find and click without making them look too overwhelming to distract users from the information. Companies hire dedicated developers to achieve the same.

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Providing free trials attracts more users and makes them trust the brand. Some experts, however, feel that providing freemium services is not suitable for SaaS companies as it might be dangerous for them. That debate is easily countered by the fact that the cost benefits offer plenty of room for offering free trials as there is minimal cost involved.

5. Testimonials And Partnerships

It is always advisable to feature customer testimonials to show the brand’s credibility. Customer testimonials and case studies which are easily and efficiently visible on the website, are the perfect way to build an outstanding reputation.

Building partnerships with other companies and offering integrations are some additional ways a SaaS company can increase trust. It is important to note that all of this information should be clearly visible. To prove themselves to be reputed and trustable software providers, companies can highlight customer stories they can get from reviews or ask their users for feedback.

Software providers should also keep in mind to feature all the strengths and capabilities of their software.

6. Different Pricing Plans

As mentioned above, SaaS development companies are facing a lot of competition, and in order to distinguish themselves from the rest of the companies, the companies must provide more value to customers. Using lucrative pricing plans with a bunch of features always helps companies attract more users.

For this to happen, however, SaaS companies need proper research before introducing the pricing plans. Research should be focused on the target customers, their budget, and their needs. All the costs and benefits should be planned accordingly and clearly visible on the website to avoid losing potential users. It is important to note that to do that, companies must look for an android app development company in India.

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Doing so gives customers the trust that the company understands their needs and that the brands provide tailor-made solutions to their problems while keeping their specific budget in mind.

7. Referral Marketing

Even though the marketing strategies of SaaS companies are vastly different from other businesses, referrals are common in all marketing strategies. B2B companies that offer incentives for referral marketing observe a higher conversion rate of around 70%.

Customers find it very profitable when they can see a significant benefit by referring the company to someone else. They put in a lot of effort to attain those benefits, and the best part is that the more benefits companies can give, the more referrals the companies get.

8. Collaborating With Other SaaS Companies

According to surveys, a co-marketing campaign helps 68% of customers make buying decisions without the need to speak with a sales rep. There might be an untapped audience that the company itself has yet to reach. Collaborating with other similar SaaS companies can help them reach a new audience within the same industry and is a great way to generate leads and build relationships with potential customers.

Companies need to identify other SaaS companies that share the same idea or a product that suits your solution. The next steps include the following:

  • Creating a proposal.
  • Talking to the companies to find out if they are interested in a collaboration.
  • Discussing the budget and split costs.

Conclusion

SaaS companies should always keep in mind that SaaS marketing is always about more performance with less expenditure. An expensive ad campaign might always seem interesting at first, but companies need to focus on inbound marketing, which can be done easily by creating valuable content that interests their users.

User experience and solutions to the customers’ problems should always be the priority. Innovative methods should be developed to give the brand a personal touch rather than traditional methods to attract more customers.

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Generative Engine Optimization Framework Introduced in New Research

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Generative Engine Optimization Framework Introduced in New Research

There are several AI chatbot-like features available in the current search engines, including Bing Copilot, Google, Bard, and Gemini. They help to optimize the content visibility in the search results with the help of an AI-powered Search engine known as a Generative engine or AI Search.

A traditional search engine like Bing, Google, or Yahoo ranks and displays information in the SERPs based on the search terms a user inputs. 🔎

The generative engine, on the other hand, generates comprehensive, accurate, and relevant results and information with the help of Generative AI or Large Language Models (LLMs) such as chatGPT, Gemini, and Claude. They understand and integrate information from various sources for the user’s queries.

In this blog, We will discuss the GEO that is introduced in the new research, its framework, and how it can change traditional Search engine optimization (SEO) practices and optimize content for visibility.

The Key Components of the GEO Framework and How They Transform Traditional SEO Practices

GEO is described in the research paper as: “A novel paradigm to aid content creators in improving the visibility of their content in Generative Engine responses through a black-box optimization framework for optimizing and defining visibility metrics. We facilitate systematic evaluation in this new paradigm by introducing GEO-bench, a benchmark of diverse user queries across multiple domains, coupled with sources required to answer these queries.”

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Traditional SEO depends upon the keyword volume, difficulty, and optimization for the specific search terms, which focus less on an interpretation relationship between the concepts of keywords or user queries. SEO practices prioritize text-based source content over other sources of content format where regular updating of fresh content is not a primary focus. Also, metrics like impression and click rates affect ranking system results in traditional methods.

GEO encourages detailed information over just the keyword, addressing the related main queries by creating depth content and potential subtopics with the understanding of concept and relationship, encouraging the other formats, such as visual, audio, and images, not just text-based. Moreover, it emphasizes the latest updated content information with continuous accuracy and relevance to provide the most accurate and up-to-date details.

The Impact of Introducing GEO on Website Ranking and Content Relevancy

A generative engine relies on traditional SEO practices like user intent and algorithms for ranking to a degree, such as keyword stuffing. Although it focuses on keywords, it tries to find connections and meanings beyond the keywords in order to create high-quality content.

GEO doesn’t directly indicate the web visibility or page ranking in the Search Engine Result Page. However, it can optimize the overall website visibility and indirectly drive user traffic to your websites through generated responsive data and information.  

GEO-optimized content provides the AI Search or a Large Language Model (LLM) with reliable and completely detailed information, enabling them to generate the most accurate and relevant information for responses to user questions or inputs.

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These AI-powered engines can deliver a vibrant user experience using optimized content for user engagement and interactive experiences. Furthermore, It also builds trust with a user as it relies on renowned and credible sources, which enhances the effectiveness and reliability of the generated response data and provides synthesizing information.

Comparison with Existing SEO Models: Why GEO Stands Out in Enhancing Search Engine Performance

GEO utilizes auto-generative algorithms for content generation based on predetermined objectives and standards where generated content can cover a broader range of keywords and related topics in various formats like image and visual.

A generative search engine uses modern optimization techniques that involve cognitive SEO, NLP (natural language processing), and structured data markup to maintain and improve content leverage, relevancy, and search engine visibility. In addition, it introduces new methods for determining citations’ importance and website visibility, as well as improving user-centric content by using impression metrics.

Traditional SEO models rely upon and use specific keywords to optimize and rank manually in search results. It uses traditional optimization techniques like link building, meta tags, and URLs.

In traditional search optimization, content creation and optimization can be slow and have low content scalability compared to AI-powered, requiring manual effort for generation and optimization. Constant monitoring and adaptation to platform algorithms are needed to produce the latest and updated information for dynamic user behavior.

Both are equally responsible for improving the brand or website’s online visibility; traditional SEO models require the manual touch for content creation and optimization. GEO tends to use generative responses automatically for content generation as per user queries, making it more effective for user-centric content creation, optimization, and stability in related topics or keywords.

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9 Test research findings to improve the website content in GEO

The researchers from Princeton University, Georgia Tech, Allen Institute for AI, and IIT Delhi tested nine various GEO approaches to improve site content for generative engines. Techniques that have been tried and tested over 10,000 search queries, nine optimization strategies were tested on something that “closely resembles the design of BingChat”:

1714643800 803 Generative Engine Optimization Framework Introduced in New Research

  1. Authoritative: The content was altered to be more compelling while conveying definitive claims.
  2. Keyword Stuffing: More keywords were added to match the query.
  3. Statistics Addition: Instead of a qualitative conversation, quantitative statistics were included.
  4. Sources: Relevant citations have been added. Like quotes statistics
  5. Quotation Addition: Quotations from reliable sources have been included.
  6. Easy-to-understand: Simplified the language.
  7. Fluency Optimisation: Improved fluency.
  8. Unique Words: Used in the text whenever possible.
  9. Technical terms: Technical terms have been incorporated into the content.

The data set for search queries was obtained from Google, Microsoft Bing, and Perplexity. Sources include AI Discover, GPT-4, and others.

So, focus on creating detailed and comprehensive blogs or articles by defining the relation and highlighting the context for deeper meaning. Utilize the various formats for content creation to enrich information and diversify the learning perspective.

Also, update your content with the latest information and trends to maintain regular effectiveness and relevancy in the generative engines.

Conclusion:

In the end, Generative Engine Optimization (GEO) provides a more automated, scalable, and adaptive method of content creation and optimization than traditional Search Engine Optimization (SEO) approaches, which need manual and constant work for the optimization and ranking. Compared to traditional search engines, generative engines give instant and detailed personalized information to users’ queries for improved engagement.

Conventional SEO uses metrics like impression, session duration, and click-through rate (CTR), whereas GEO proposes new metrics to measure the relevance and visibility of citations within generative engine responses, making users eliminate the need to visit individual websites for information as it generates the responses on users queries from the reliable, relevant, and various sources.

AI-powered search optimization is still developing and becoming popular since most users and business owners are using generative AI as their source of information and improved visibility with universally applicable diverse content formats.

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How To Develop a Great Creative Brief and Get On-Target Content

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How To Develop a Great Creative Brief and Get On-Target Content

Every editor knows what it feels like to sit exasperated in front of the computer, screaming internally, “It would have been easier if I’d done it myself.”

If your role involves commissioning and approving content, you know that sinking feeling: Ten seconds into reviewing a piece, it’s obvious the creator hasn’t understood (or never bothered to listen to) a damn thing you told them. As you go deeper, your fingertips switch gears from polite tapping to a digital Riverdance as your annoyance spews onto the keyboard. We’ve all been there. It’s why we drink. Or do yoga. Or practice voodoo.

In truth, even your best writer, designer, or audiovisual content creator can turn in a bad job. Maybe they had an off day. Perhaps they rushed to meet a deadline. Or maybe they just didn’t understand the brief.

The first two excuses go to the content creator’s professionalism. You’re allowed to get grumpy about that. But if your content creator didn’t understand the brief, then you, as the editor, are at least partly to blame. 

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Taking the time to create a thorough but concise brief is the single greatest investment you can make in your work efficiency and sanity. The contrast in emotions when a perfectly constructed piece of content lands in your inbox could not be starker. It’s like the sun has burst through the clouds, someone has released a dozen white doves, and that orchestra that follows you around has started playing the lovely bit from Madame Butterfly — all at once.

Here’s what a good brief does:

  • It clearly and concisely sets out your expectations (so be specific).
  • It focuses the content creator’s mind on the areas of most importance.
  • It encourages the content creator to do a thorough job rather than an “it’ll-do” job.
  • It results in more accurate and more effective content (content that hits the mark).
  • It saves hours of unnecessary labor and stress in the editing process.
  • It can make all the difference between profit and loss.

Arming content creators with a thorough brief gives them the best possible chance of at least creating something fit for purpose — even if it’s not quite how you would have done it. Give them too little information, and there’s almost no hope they’ll deliver what you need.

On the flip side, overloading your content creators with more information than they need can be counterproductive. I know a writer who was given a 65-page sales deck to read as background for a 500-word blog post. Do that, and you risk several things happening:

  • It’s not worth the content creator’s time reading it, so they don’t.
  • Even if they do read it, you risk them missing out on the key points.
  • They’ll charge you a fortune because they’re losing money doing that amount of preparation.
  • They’re never going to work with you again.

There’s a balance to strike.

There’s a balance to be struck.

Knowing how to give useful and concise briefs is something I’ve learned the hard way over 20 years as a journalist and editor. What follows is some of what I’ve found works well. Some of this might read like I’m teaching grandma to suck eggs, but I’m surprised how many of these points often get forgotten.

Who is the client?

Provide your content creator with a half- or one-page summary of the business:

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  • Who it is
  • What it does
  • Whom it services
  • What its story is
  • Details about any relevant products and services

Include the elevator pitch and other key messaging so your content creator understands how the company positions itself and what kind of language to weave into the piece.

Who is the audience?

Include a paragraph or two about the intended audience. If a company has more than one audience (for example, a recruitment company might have job candidates and recruiters), then be specific. Even a sentence will do, but don’t leave your content creator guessing. They need to know who the content is for.

What needs to be known?

This is the bit where you tell your content creator what you want them to create. Be sure to include three things:

  • The purpose of the piece
  • The angle to lead with
  • The message the audience should leave with

I find it helps to provide links to relevant background information if you have it available, particularly if the information inspired or contributed to the content idea, rather than rely on content creators to find their own. It can be frustrating when their research doesn’t match or is inferior to your own.

How does the brand communicate?

Include any information the content creators need to ensure that they’re communicating in an authentic voice of the brand.

  • Tone of voice: The easiest way to provide guidance on tone of voice is to provide one or two examples that demonstrate it well. It’s much easier for your content creators to mimic a specific example they’ve seen, read, or heard than it is to interpret vague terms like “formal,” “casual,” or “informative but friendly.”
  • Style guide: Giving your content creator a style guide can save you a lot of tinkering. This is essential for visuals but also important for written content if you don’t want to spend a lot of time changing “%” to “percent” or uncapitalizing job titles. Summarize the key points or most common errors.
  • Examples: Examples aren’t just good for tone of voice; they’re also handy for layout and design to demonstrate how you expect a piece of content to be submitted. This is especially handy if your template includes social media posts, meta descriptions, and so on.

All the elements in a documented brief

Here are nine basic things every single brief requires:

  • Title: What are we calling this thing? (A working title is fine so that everyone knows how to refer to this project.)
  • Client: Who is it for, and what do they do?
  • Deadline: When is the final content due?
  • The brief itself: What is the angle, the message, and the editorial purpose of the content? Include here who the audience is.
  • Specifications: What is the word count, format, aspect ratio, or run time?
  • Submission: How and where should the content be filed? To whom?
  • Contact information: Who is the commissioning editor, the client (if appropriate), and the talent?
  • Resources: What blogging template, style guide, key messaging, access to image libraries, and other elements are required to create and deliver the content?
  • Fee: What is the agreed price/rate? Not everyone includes this in the brief, but it should be included if appropriate.

Depending on your business or the kind of content involved, you might have other important information to include here, too. Put it all in a template and make it the front page of your brief.

Prepare your briefs early

It’s entirely possible you’re reading this, screaming internally, “By the time I’ve done all that, I could have written the damn thing myself.”

But much of this information doesn’t change. Well in advance, you can document the background about a company, its audience, and how it speaks doesn’t change. You can pull all those resources into a one- or two-page document, add some high-quality previous examples, throw in the templates they’ll need, and bam! You’ve created a short, useful briefing package you can provide to any new content creator whenever it is needed. You can do this well ahead of time.

I expect these tips will save you a lot of internal screaming in the future. Not to mention drink, yoga, and voodoo.

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This is an update of a January 2019 CCO article.

Get more advice from Chief Content Officer, a monthly publication for content leaders. Subscribe today to get it in your inbox.

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Cover image by Joseph Kalinowski/Content Marketing Institute

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Quiet Quitting vs. Setting Healthy Boundaries: Where’s The Line?

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Quiet Quitting vs. Setting Healthy Boundaries: Where's The Line?

In the summer of 2022, we first started hearing buzz around a new term: “Quiet quitting“.

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