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How to Run A Content Audit in 2022

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How to Run A Content Audit in 2022

As a marketer, how often do you run content audits? How do you keep track of how content is performing? Do you use those metrics to improve future campaigns?

If you’re missing this kind of organization for your company, consider investing in a content audit. They are an excellent planning resource and roadmap for future content creation. They also help you organize your analytics so you can refer back to high-performing posts if needed.

Download Now: Free Content Marketing Planning Templates

In this post, learn how you can perform a content audit for your own business, and discover high-quality tools to help you streamline the process. Keep reading, or use one of the links below to jump ahead to the section you’re looking for:

Content Audit Goals

Running a content audit for your website can boost your traffic and improve the experience of your readers.

First, content audits help you take note of the areas on your website that aren’t properly optimized for search engine rank. For example, you might add meta descriptions to your blog posts as part of your current strategy, but if that always wasn’t the case, a content audit helps you locate which posts need to be updated.

Content audits also help you find new SEO opportunities for your website. For example, did you know that adding keywords to the headings on your site gives search engines more clues about what your web page is about?

If search engines have as much knowledge as possible about the content on your website, they’ll be able to suggest your web pages to browsers more accurately.

Running an audit is a chance for you to update the content on your website to improve the comprehension of your site by readers. For example, you might not know the links on one of your product pages are broken, but a content audit provides you with a reminder to update those links. Let’s discuss some additional benefits below.

Benefits of Content Audits

Your content audit should help you bring your content up-to-date, improve the rank of your web pages, and make the website you present to readers easy to navigate and free of error. In addition, content audits:

  • Give data-driven insight into the performance of your content, helping you make informed decisions based on factual information rather than just assumptions.
  • Identify areas for content repurposing or updating where numbers are lower than desired.
  • Highlight pieces of content that perform best that you can leverage in marketing materials.
  • Understand more about what your audience likes and dislikes.
  • Content maintenance becomes easier when you have an understanding of what you’re offering.

To make sure your website content audit is valuable, carve out enough time to complete it. However, you don’t have to be in it alone — there are plenty of templates to guide you through a content audit if you’re unsure of where to start.

Content Audit Template

To show you how a template can speed up the content audit process, let’s walk through HubSpot’s SEO Audit kit. It includes three useful tools:

  • How to Run an SEO Audit guide
  • On-page SEO template
  • SEO audit checklist

The guide is a comprehensive overview of SEO audit principles and factors. It’s a great resource for both beginners and experienced content marketers looking for a refresher.

Next, to begin your content audit, open the on-page SEO template. This template guides you through checking the on-page SEO of your website.

The template has 16 sections, with instructions for each section.

Under each section, the template helps you understand what to look for and why it matters for on-page optimization. For example, if you note that you have multiple similar pages, the canonical tags section will help you make sure they’re grouped together.

Below, we’ll talk about the sections of the template.

Page Type

Content audit template example: Page type

In the first column, you’ll specify your page type for each page you’re auditing. It works for many page types, like a home page, landing page, blog post, or even a form page.

URL

Content audit template example: URL

Then, you’ll fill in the URL.

Canonical Tags

Content audit template example: Canonical Tags

Next, note any canonical tags your site may have. Remember, you can find canonical tags in your page’s source code.

Pagination

Content audit template example: Pagination

After that, you’ll note if your page is a part of a sequence of pages to ensure that your code is properly formatted for sequencing.

Page Title

Content audit template example: Page Title

Next up, you’ll fill in some details about the page’s copy. For instance, the page title. If I included a blog post similar to this one in the audit, for example, I would put “How to Run an SEO Content Audit” in this section.

This section makes sure you’ll have keywords in your page title, boosting SERP rank.

Page Purpose

Content audit template example: Page Purpose

In this section, you’ll define the goal of each page.

So, for this blog post, I would define the purpose of this post in a short and descriptive sentence. For example, “Educating readers about how to do a content audit.”

Focus Keywords

Content audit template example: Focus Keywords

Then I’d note the focus keywords of that page. My keywords for this post would be something akin to “On-Page SEO,” and “Content Audits.”

Headlines

Content audit template example: Headlines

After that, you’ll note the headlines or title tags on your page. A good rule of thumb is to make sure at least one keyword appears in an H2 to help your rank.

Meta Descriptions

Content audit template example: Meta Descriptions

Take the same approach with meta descriptions. Add a short, concise description of your content. It should also contain a keyword to improve rank.

Images

Content audit template example: Images

Once you outline your headings and include your meta description, then you’ll focus on images. First, include the file name of your image and note the alt text. Recall that alt text tells Google what your image is about, so if your images don’t have any, this is a good reminder to add them.

Internal and Outbound Links

Content audit template example: Internal Links

Next, you’re going to focus on links: internal and outbound. Remove broken internal links, and make sure your page has at least two or three. Remember, internal links help you to boost the traffic of other pages.

Page Speed

Content audit template example: Page Speed

Following your link optimization, note the page speed. If your page takes longer than two seconds to load, it might not keep the reader’s attention.

Social Sharing

Content audit template example: Social Sharing

Next, make sure your page is available for sharing on social media.

Content

Content audit template example: Content

Review the contents of your page, paying special attention to the length of your copy and where and how you’re using keywords. This is also a chance to check for duplicate or similar content.

Mobile-friendly

Content audit template example: Mobile-friendly

Finally, check your page on mobile devices. This can help improve the accessibility of your webpage.

Once you’ve entered these details in your template, you’ll get a clear picture of what you can do to optimize your page. As you add more pages to the template, you may start to notice issues that come up repeatedly or holes in your content strategy.

For example, the “Images” section above shows that several posts are missing images and alt text. For those that have alt text, the copy isn’t optimized for some focus keywords.

This content audit data can help you form a data-driven foundation for strategy updates and recommendations.

Content Audit Spreadsheet

The SEO audit kit also offers a spreadsheet checklist. The SEO Audit Checklist helps you make sure the content of your website is fully optimized and up-to-date.

So, the template helps you update the on-page SEO of your website, while the checklist gives you an in-depth reference for running the audit.

Content audit spreadsheet example: HubSpot SEO audit checklist

This sheet will cue you on what to look for as you audit your site. It includes the following sections:

  • Crawling and indexing audit
  • On-page elements
  • Ranking factors
  • Content evaluation
  • Link structure
  • Status codes
  • Scripts and coding
  • Internationalization

These sections can help you understand what to look for as you audit your site. To use these checklists, you’ll simply mark “Yes” or “No” for each task, and add any notes to inform your action items.

How to Run a Content Audit

While a template can be extremely useful when auditing your content, each audit is unique, and many will use templates as a guide to create a more personalized process over time. The steps below can help you create a custom process to reach your content goals.

1. Think of your goals.

First, think about what you want to accomplish. When you have your goals in mind, you will have a better idea of how to categorize your audit later.

For example, if your goal is to increase brand awareness, you might audit your content with the goal of increasing branded keywords. Other goals to consider could be figuring out which pages need to be SEO-optimized or finding the best-performing website content to place on your homepage or in your email newsletters.

Ultimately, a content audit identifies engaging content for your audience. It can also include information on SEO and conversion rates. This process will help you see the strengths and weaknesses of your content and workflow.

Leading with company goals will ensure your content audit is useful for tracking and updating your strategy with improved tactics. After this is complete, then it’s time to collect your content.

2. Gather your content and create an inventory.

Which content are you going to audit? Content audits might include product descriptions, blog posts, video media, or online publications. Decide which content you want to audit and gather the backlog of that content.

Pulling your content together in an organized spreadsheet will create a content inventory. This will make it easier to track changes and goals for your content.

To start, collect URLs and other page information for the web pages you’ve chosen to audit. Page details you may want to collect to begin your audit include:

  • Page title
  • Content type
  • Content format
  • Word count
  • Date last modified
  • Linked CTAs

A content audit template can help you quickly pull together a content inventory to begin your audit. There are also online tools to help you collect this data, like SEMrush, Screaming Frog, and HubSpot.

Some tools will provide this information based on your sitemap. A site map is a file that has all your website’s information. You can usually create your sitemap for free online. For more information on this, check out this sitemaps guide.

3. Categorize your content.

After you gather your content, categorize it on the spreadsheet. Tracking every metric for every piece of content can get overwhelming quickly. So, use your goals to guide the categories you track for your audit.

Think of categories that offer useful insights from different pieces of content. For example, an SEO audit focuses on metrics like keywords, page speed, and backlinks. But if you’re running a content conversion audit, you may want to focus on traffic, click rate, and different types of conversions.

Some online tools will include metrics in audit data as well. Tools like Google Analytics can help you pull this data. Metrics can add value and context to your analysis.

Some online tools can categorize the information for you, but it’s often helpful to do it yourself. Adding relevant categories will keep you organized so your content audit meets your needs.

It can be tempting to add and remove categories throughout the process, but this can give you more data than you’re able to analyze. It’s also easy to start analyzing data before you’ve finished categorizing.

But these habits can also make the process more complex and time-consuming. They can also lead to hasty and incorrect analysis. If you notice interesting or surprising data, take a quick note, but keep categorizing before you start your analysis.

In this step, your goal is to complete a spreadsheet with the categories of data that you need to audit your content toward a specific goal.

4. Analyze your data.

Now, it’s time to look at your data critically. This is the step that will give you a good measure of the state of your content. When analyzing your data, here are some things to take note of:

  • Content that’s missing — What is your audience interested in that you haven’t covered?
  • Content that’s underperforming — Which pieces of content aren’t getting the numbers you want?
  • Outdated content — If you have old content, can you update or rework it for optimization?
  • Top content — Content that has performed extremely well.

Based on the results of this analysis, organize them in the spreadsheet. A way to do this is to assign different colors based on what you’re analyzing. Then, highlight the rows with those colors so you have an idea of which category is which. This can help you see which content takes up the largest part of your content library.

It’s also a good idea to scan your results for patterns, trends, and connections that can be hard to see when you’re looking at standard reports.

  • Are there outlier posts whose performance exceeds expectations?
  • Are there new topics that are getting more attention than they did a few months ago?
  • Have organic backlinks spiked for specific content?

This information can help you recognize some of the happy accidents that are impacting your content performance. You can use this data to expand these ideas into your content strategy and tactics.

5. Create action items.

In this step, you will finalize and clean up your audit. You now know what to focus on based on the analysis and can go from there. Think about the posts to delete, update, re-write, or re-structure.

To organize these action items, add one last column to the spreadsheet — one that’s close to the front so you can keep tabs on it. This column will let you know the action to take on a specific URL. For example, are you going to keep, update, delete, or re-write that blog post?

If you plan on ranking by priority or including a timeline for this audit, now would be the time to include that. Some organizations use editorial calendars, while others choose a more casual approach.

To make a priority timeline that fits best with your content audit, think back to your initial goals and rank the items you want to execute first.

Keep this list of action items top of mind. That way your next content audit will show clear progress toward your goals, based on the data you found during your audit.

Content Audit Checklist

The graphic below is a checklist you can use to make sure you’re on the right track when performing your content audit.

Content audit checklist graphic

Now, let’s go over some content audit tools you can use to further automate your content audit process.

While not a requirement, choosing a content auditing tool can help you with your process. Rather than gathering URLs manually, the tool can automatically aggregate the content you’re looking for and display metrics for you to see.

But the most significant value of content audit tools is that they are fast, helping you save a considerable amount of time.

SEO Tools

1. Screaming Frog

Price: First 500 links free, unlimited for $209/year

Content audit tools: Screaming Frog

Screaming Frog is a website crawler. It collects URLs from your sitemap and creates an SEO audit list for you. If you have a smaller site, Screaming Frog can audit up to 500 URLs for free.

The desktop Screaming Frog website is great because it provides a ton of analysis about your website and categorizes it for you.

2. Ahrefs

Price: Pricing for this tool starts at $99/month and they offer Lite, Standard, Advanced, and Enterprise plans.

Content audit tools: Ahrefs

Ahrefs makes it simple to track your SEO site performance. It also offers powerful tools for keyword research, competitor analysis, and backlink tracking. You can export specific reports or track URLs, SEO performance, or groups of keywords with this useful audit tool.

3. SEMrush

Price: Free trial, then $120-$450/month

Content audit tools: SEMrush

In three steps, users of SEMrush can receive a robust audit. By putting in the desired domain, you’ll get a customized report that shows you where you can improve your site:

From there, you can connect an analytics tool account, like Google Analytics. This can help if you want to see more information about your sitemap, like posts that are the most engaging for your audience. You can use this information when developing a strategy. It can help you find content that performs well for your audience.

4. Google Search Console

Price: Free

Content audit tools: Google Search Console

This tool makes it easy to track and analyze your website and search data. You can manually confirm that each page of your site is indexed and track URLs for useful data. The mobile usability issues features are also helpful during a content audit. You can also connect this tool to Google Analytics for more SEO insights.

Learn more about how to use Google Search Console with this useful post.

5. Google Analytics

Price: Free, with paid premium options

Content audit tools: Google Analytics

Google Analytics doesn’t give you a traditional audit, but it provides good information to help formulate your audit. It lets you know who is visiting your website, and from where. It also gives a rundown on the behaviors of your visitors:

Google is sunsetting Universal Analytics in 2023. The new version of this tool, called G4, uses data to predict user behavior and give you a clearer picture of your buyer journey.

It’s also important to know that Google Analytics creates reports with samples of your data, not exact data. This means that numbers on this tool may not match the numbers you may see in other content auditing tools.

Note: Another free Google tool, PageSpeed Insights, is a great way to track page speed on mobile and desktop devices.

6. WooRank

Price: Pricing for this tool starts at $80/month and they offer Pro, Premium, and Enterprise plans.

Content audit tools: WooRank

WooRank has two amazing features for content auditing: SEO monitoring and Site Crawler. SEO Monitoring from WooRank lets you know the performance of your landing pages. It also lets you know if your website ever goes down and how that’s affecting SEO. This is another metric to import if you’re tracking web page metrics in your audit.

The Site Crawl feature lets you know how Google sees your site and interprets the information for search engines. This information is great knowledge to make audits more effective when you’re coming up with action items for the future.

Content Organization Tools

7. Google Sheets

Price: Free

Content audit tools: Google Sheets

If you’re not used to spreadsheets, this useful online tool makes it easy to organize your content audit. This tool can help you:

  • Tie together different data points from your content audit
  • Let team members collaborate and comment on data
  • Offers formulas and other tools to update critical metrics

If you’re not sure how to make the most of this tool, this guide to Google Sheets can help you get started.

Content Media Tools

8. Casted

Price: Contact sales for pricing on the Starter, Pro, and Enterprise plans.

Content audit tools: Casted

Content audits aren’t just for blogs and web pages. Casted helps you understand how contacts are engaging with your podcast content. This can help you make actionable business decisions to drive engagement.

HubSpot customers: Casted integrates with Marketing Hub. You can use CRM tools to create lead capture forms to draw in your listeners for further nurturing.

9. Vidyard

Pricing: Free, with paid Pro and Business options

Content audit tools: Vidyard

According to HubSpot research, 54% of companies plan to invest more in videos for TikTok this year, and another 56% are investing more in Instagram videos.

But no matter where you publish your videos, auditing your video content is essential, especially when trying to show ROI. Vidyard offers a comprehensive insights dashboard with visual analytics that you can use to audit your video content.

If you’re looking for more useful tools, this list of content marketing tools can help you organize and improve your content.

How to Do a Content Audit That Makes an Impact

You have the knowledge you need to perform content audits. You know how to create them, where to source them, and essentials to include. You’re fully prepared to use these audits in your organization for better content strategy and results. Give it a try, and use these tips to elevate your next campaign. Happy auditing!

Editor’s note: This post was originally published in September 2021 and has been updated for comprehensiveness.

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State of Content Marketing in 2023

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State of Content Marketing in 2023

I just pressed send on the manuscript for my book to be released in September. It’s called Content Marketing Strategy (snappy, eh?), and Kogan Page will publish it.

Last week, marketing professor Philip Kotler wrote the foreword. I won’t spoil it, but he mentioned the need for a strategic approach to owned media.

He writes, “(T)he company doesn’t carry an account of showing these marketing assets and their value. As a result, the company cannot show the CEO and company board members a return on owned assets or content.”

Luckily, my upcoming book shows exactly how to do that. Funny how that works out.

In any event, all this struck me that now is an opportune time to look at where the beloved practice of content marketing stands today.

First, let’s go back to 1999 when Kotler published Kotler On Marketing, one of his more than 70 books. The latter 1990s – a time of tumultuous change – fueled most of the thinking for the book. But he knew that it was merely the beginning.

Kotler concluded the book with a section called “Transformational Marketing.”  In the next decade, he wrote, “marketing will be re-engineered from A to Z. Marketing will need to rethink fundamentally the processes by which they identify, communicate, and deliver customer value.”

Well, it’s taken over two decades, but it’s finally happening.

Consumers have changed, but marketing operations are just starting to

In case you didn’t notice, almost every marketing conference these days starts with the same four or five requisite slides:

  • Digital technologies, such as search and social media, empower consumers today.
  • Consumers research, engage, buy, and stay loyal to brands in ways that have fundamentally changed.
  • First-party data and privacy are of the utmost importance.
  • Artificial intelligence begins to threaten the idea of the usefulness of search and pressure companies to deliver better and more personalized experiences.

You get it. Consumer expectations in the age of the social, mobile, and AI-driven web are different than they were.

However, the continuing challenge in 2023 is that content and/or marketing operations in enterprise companies are only beginning to evolve. Most marketing departments have remained as they were when Kotler wrote his book — they still work from mid- to late-20th century hierarchies, strategies, and processes.

Most marketing departments still work with mid- to late-20th-century hierarchies, strategies, and processes, says @Robert_Rose via @CMIContent. Click To Tweet

Content marketing isn’t new, but a content marketing strategy is

For hundreds of years, businesses have used content to affect some kind of profitable outcome. But the reality is this: Whether it was John Deere’s The Furrow from the 1800s, Michelin’s guide to car maintenance in the early 1900s, or even Hasbro’s GI-Joe partnership with Marvel in the 1980s, content was not — and is not for the most part now — a scalable, repeatable practice within the function of marketing. In short, companies almost always treat content marketing as a project, not a process.

That fundamental change will finally take hold in 2023. It could happen because of the digital disruption and ease by which you can now publish and distribute content to aggregate your own audiences. It could happen through the natural evolution that the ultimate outcome – more than the marketing – matters more.

As we roll through 2023 and beyond, content — and the exponentially increasing quantities of it produced by every organization — deeply affects not just your marketing strategy, but your business strategy. Content in marketing is now bigger than simply content marketing, and it should be dealt with as a component of that business strategy throughout the enterprise.

#Content in marketing is bigger than #ContentMarketing. Treat it as a component of the business strategy, says @Robert_Rose via @CMIContent. Click To Tweet

In 2023, the No. 1 focus of my consulting and advisory practice these days: help companies transform content into a repeatable, scalable, and measurable function that drives value through a multi-channel strategy. It’s bigger than publishing a blog, creating a lead-generating resource center, or sending an email newsletter. Today’s content marketing team is being absorbed into marketing because marketing and its various operations are fundamentally transforming into a content-producing machine.

It is not good enough to produce content “like a media company would.” The goal must be to operate as a media company does. Your job is not to change content to fit new marketing goals. Rather, your job in 2023 is to change marketing to fit the new business content goals.

Your job in 2023 is to change #marketing to fit the new business #content goals, says @Robert_Rose via @CMIContent. Click To Tweet

The unaware builds a case for the aware

The term “content marketing” continues to evolve. Even today, I run across those who still call it “brand publishing,” “custom content,” or “inbound marketing.”

My take matches with what Kotler described in 1999. I always thought the term “content marketing” would become part of “marketing” more broadly. In 2023, that happened. So, returning to the lexiconic debates of 2013, 2014, or 2015 doesn’t seem terribly productive. Content marketing is just good marketing, and marketing is just good content marketing.

That said, two kinds of companies do well at the broader view of content marketing. Some of them, such as Cleveland Clinic, Red Bull, Arrow Electronics, HubSpot, and REI, have purposely devised content marketing strategies as differentiating approaches to their marketing. They are succeeding.

Others, like Amazon, Microsoft, JPMorgan Chase, and Peloton, backed into a smart content marketing strategy. But executives at those companies probably don’t recognize it as such. If asked (and some have been), they would say acquiring or launching a media company operation was just a smart business strategy to diversify their ability to reach their consumers consistently.

They’re right, of course. Many have yet to read books about content marketing, been influenced by the Content Marketing Institute, or even recognize content marketing as a separate approach (as far as I know). And they are also succeeding.

Consider this proof: As I write this article, six companies have a market capitalization of more than $1 trillion. Four of the six wholly or partially use the business model of media creation to further marketing and business strategies. Apple, Microsoft, Alphabet, and Amazon are all, in part, media companies that also sell products and services.

Why would you not avail yourself of that same model?

The future looks cloudy and bright

As for the overall state of enterprise content marketing, it’s in transition, as all marketing is. As a focused project-based approach, working in ad-hoc ways across a business, content marketing appears to have proven its worth. Hundreds of entries every year to the Content Marketing Awards feature myriad case studies using content marketing techniques in strategic ways to profitably affect business results.

And yet, it remains to be seen whether you can make content marketing a scalable, repeatable, measurable function within marketing.

As to what the discipline’s future holds? At last year’s Content Marketing World, one of my favorite events, the Executive Forum gathered senior leaders from brands succeeding with content marketing. As we talked about the future, one participant said: “The only certainty is change. I can’t tell you where or when, but I do know there will be change, and this is the principle we build on now.”

As for my take, Kotler’s idea of transforming the marketing function seems to have gotten lost along the digital road traveled by marketers. In so many cases, marketing – and especially content – remains just an on-demand service function within the business. Its sole job is to produce ever more voluminous amounts of content that describe the value of the brand (or its products or services) so that sales can sell more efficiently, customer support can serve more effectively, and all manner of customer interfaces are more beneficial to both sides.

However, and maybe because I need to rationalize now that my book is finished, I passionately believe it’s finally time for marketing to reclaim its ability to create value — not just reflect it in the polished shine of your traditional products and services.

Almost 27 years ago today, Microsoft founder Bill Gates wrote an essay called Content is King. In it, he said that “(C)ontent is where I expect much of the real money will be made on the Internet, just as it was in broadcasting.”

It certainly was one of his more prescient moments. Nearly three decades later, his words have proven true. The essay title has become the rallying cry for thousands and thousands of entrepreneurs who now make their living on creating, managing, optimizing, and measuring content on the internet. (A Google search for “content is king” nets more than 1.7 million results.)

But it’s the last line of his essay that I find the most visionary: “(T)hose who succeed will propel the Internet forward as a marketplace of ideas, experiences, and products – a marketplace of content.”

That’s what content marketing is for me in 2023. It’s just marketing – optimizing the value of ideas, experiences, and products in a marketplace of content.

Time to get to work.

It’s your story. Tell it well.

Get Robert’s take on content marketing industry news in just five minutes:

https://www.youtube.com/watch?v=videoseries

Watch previous episodes or read the lightly edited transcripts.

Subscribe to workday or weekly CMI emails to get Rose-Colored Glasses in your inbox each week. 

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Cover image by Joseph Kalinowski/Content Marketing Institute



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27 Best About Us and About Me Page Examples [+Templates]

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Your about page summarizes your history, values, and mission — all in one place. That’s a tall order for just a few paragraphs. If you’re feeling stuck, turn to these about-page examples for inspiration. 

about us page example: laptop held in palm of hand

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MarTech’s marketing operations experts to follow

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MarTech's marketing operations experts to follow

Marketing operations is what makes the magic happen. These are the folks who see that your martech stack doesn’t get stuck. They are the maestros, modelers and makers who make sure the trains run, the data is digestible and that you have the programs you need. Where would we be without them? That’s too scary to think about. Here’s our list of MOps experts who have the ear of the profession.

Darrell Alfonso

Darrell is director of marketing strategy & operations at Indeed and the former global marketing ops leader for AWS. He’s the author of “The Martech Handbook: Build a Technology Stack to Acquire and Retain Customers.” In addition to speaking at many conferences, Darrell was named one of the Top Marketers in the US by Propolis 2022 and among the “Top Martech Marketers to Follow” in 2020 by Martech Alliance. He’s a regular and popular contributor both to MarTech and the MarTech conference; you can find all of his articles at this link.


Eddie Reynolds

Eddie has been in business a long time, starting his first company when he was 14. “A pretty minimal enterprise,” he told one interviewer. “I had a tax ID number, a legal entity, and a company name. I even had the IRS coming after my dad for sales tax that I failed to report properly.” Today he is CEO and revenue operations strategy consultant of Union Square Consulting. He publishes The RevOps Weekly Newsletter and the podcast RevOps Corner. Eddie’s large LinkedIn following attests to the quality of the insights he shares there on  sales, marketing, service, and admin roles. 


Sara McNamara

Sara is an award-winning marketing and sales operations professional whose work has been recognized by awards from the likes of Salesforce (Pardot), Adobe (Marketo), Drift, and LeanData. She is a Senior Manager, Marketing Operations at Slack and a martech stack (+ strategy) solution architect. That and her passion for leveraging technology and processes to improve the experiences of marketers, sales professionals, and prospects, explains why she’s a regular guest on MOps podcasts.


Ali Schwanke

Ali is the CEO and founder of Simple Strat. The firm specializes in helping companies get the most out of HubSpot — from CRM strategy and setup to marketing automation and content creation. She is also host of HubSpot Hacks, “the #1 Unofficial YouTube show for HubSpot Tutorials” and has been a guest speaker at the MarTech conference.


Mike Rizzo

Mike’s career in marketing operations showed him that there is a real and significant MOps community. That’s why he founded MO Pros/MarketingOps.com, the fast-growing online community for people in marketing operations. He is also co-host of Ops Cast, a weekly podcast. 


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About the author

Constantine von Hoffman

Constantine von Hoffman is managing editor of MarTech. A veteran journalist, Con has covered business, finance, marketing and tech for CBSNews.com, Brandweek, CMO, and Inc. He has been city editor of the Boston Herald, news producer at NPR, and has written for Harvard Business Review, Boston Magazine, Sierra, and many other publications. He has also been a professional stand-up comedian, given talks at anime and gaming conventions on everything from My Neighbor Totoro to the history of dice and boardgames, and is author of the magical realist novel John Henry the Revelator. He lives in Boston with his wife, Jennifer, and either too many or too few dogs.

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