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Google Maps Adds “Updates From Customers” In Business Listing



Google Maps Adds "Updates From Customers" In Business Listing

Google has added to Google business profiles listings in the Google Maps interface a section named “updates from customers.” This seems to show some recent reviews from Google Local Guides and this might be a concern for some businesses where Google may highlight a review that might not be what you want your customers to see.

Thibault Adda spotted this first and posted a video of it on Twitter which I will embed below.

But check it out, the Google Maps “updates from customers” for the GooglePlex business listing over here is in Persian and translated to “Various rainbow cloud situations.”

click for full size

When you click on one, it loads more reviews from customers.

Local SEO Jason Brown said he “saw this over the weekend with the review attack on Racist Smoothie guy’s business profile.” Maybe this can be another review target that local SEOs need to be on top of and businesses will have no idea how to handle.

Although, as Claire said, this is not 100% new, just being seen more now. I thought I saw this before…

Forum discussion at Twitter.

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Daily Search Forum Recap: November 30, 2022



Here is a recap of what happened in the search forums today, through the eyes of the Search Engine Roundtable and other search forums on the web.

Google says again, but more strongly, that links are much less important to the overall Google Search ranking algorithm than it once was. Google said they have algorithms to detect and demote AI-generated plagiarized content. Google does not crawl or index shorter, more niche content faster or better. Google said a page’s content does not need to be indexed for the URL to be in the index. Google said HTTP/3 wouldn’t help you rank better in Google.

Search Engine Roundtable Stories:

Other Great Search Threads:

Search Engine Land Stories:

Other Great Search Stories:


Industry & Business

Links & Content Marketing

Local & Maps

Mobile & Voice



Other Search


Have feedback on this daily recap; let me know on Twitter @rustybrick or @seroundtable, you can follow us on Facebook and make sure to subscribe to the YouTube channel, Apple Podcasts, Spotify, Google Podcasts or just contact us the old fashion way.


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