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Third Party Appointment Services Appearing Too Often In Google Local Business Profile Panels

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Third Party Appointment Services Appearing Too Often In Google Local Business Profile Panels

Google Maps and local panels have shown booking, appointment, reservation, and other ordering solutions from third parties for many years. And while we have a way to opt-out, it is still causing a lot of confusion and frustration for these small businesses.

We covered this issue years ago with restaurants not wanting orders to go to some random third party they may or may not support.

But Colan Nielsen posted recently on Twitter about a dental office having to deal with this mess. He said “I’m really not liking this at all. Zocdoc appointment options being pulled into the business knowledge panel. This dental clinic doesn’t want this and has to give a kickback to Zocdoc each time a user books an appointment through it.”

He is right, this is super frustrating and I bet most of these offices have no clue about these third-party appointment systems showing up on their Google local listing.

Here is the tweet showing this example:

So I brought this to Danny Sullivan’s attention and he did offer the help document for removing third party links. But as it says first “Contact the third-party provider’s support team or technical contact.”

Google told Colan that the only way to remove those links was to contact the third party.

I get Google knows these businesses and offices are too busy to update their Google Business Profile listings with any details, let alone appointment links. So Google looks for ways to automate that but sometimes it might be too much. I know many restaurants that see their orders coming in from a third party vendor that they do not work with. So it leads to frustrated customers and potentially negative reviews. It is like pulling teeth – sorry, had to…

Forum discussion at Twitter.

Update:



Source: www.seroundtable.com

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Google Hanukkah Decorations Are Live For 2023

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Google Hanukkah 2023

Hanukkah (aka Chanukah) starts this coming Thursday night, December 7th. Google has added its Hanukkah decorations to the Google Search results interface to celebrate. Google does this every year and I expect to see the same rollout in the coming weeks for Christmas and Kawanzaa but for now, since Chanukah is in the coming days, we have the Hanukkah decorations live at Google Search.

Here is a screenshot of the Chanukah decorations as they look like on the mobile search results.

Google Hanukkah Decorations 2023

You can see it yourself by searching on Google for [chanukah], [hanukkah], but not yet [חֲנוּכָּה‎] or other spelling variations yet but it should soon. It looks better on mobile than it does on desktop results.

To see the past, the 2023 decorations, 2021 decorations, 2020 Chanukah decorations, 2019 Google holiday decorations, the 2018, 2017, 2016, 2015, 2014, 2013, 2012, 2011, 2010 and so on.

Happy Chanukah, everyone!

Forum discussion at X.

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Google Pay Accepted Icons In Google Search Results

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Woman Checking Out Store Google Logo

Google seems to be testing a Google Pay Accepted label or icon in the Google search results. This label has the super G logo followed by the words “Pay accepted” words next to search result snippets that support Google Pay and notate such in their structured data.

This was first spotted by Khushal Bherwani who shared some screenshots of this on X – here is one:

G Pay Accepted Google Search

Here are some more screenshots:

Brodie Clark also posted some screenshots after on X:

Google Pay Accepted Google Search

I tried to replicate this but I came up short.

This is not the first time Google had similar icons like this in its search results.

Forum discussion at X.



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Google Discover Showing Older Content Since Follow Feature Arrived

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Dog Astronut Google Logo

Typically, Google Discover shows content that is less than a day old, but it can show content that is weeks, months, or even years old. However, typically, Google will show more recent content in the Discover feed. Well, that may have changed with the new Google follow feature.

Glenn Gabe, who is a very active Google Discover user, noticed that since the Follow feature rolled out, he has been seeing content that is weeks and months old way more often than before the follow feature rolled out. Glenn wrote on X that “this could also be playing a role. i.e. Google isn’t providing as much recent content, but instead, focusing on providing targeted content based on the topics you are following.”

It makes sense that if you follow a specific topic and if Google Discover only shows the most authoritative types of content, it might be hard for Google to find new content on that topic. So it does make sense that Google may show older content more often for that specific topic you follow.

Here are screenshots Glenn shared:

Google Discover Old Stories Follow

Google Discover Old Stories Follow2

Have you noticed this in your Discover feed?

Forum discussion at X.



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