Connect with us

SEO

5 Tips To Capture Last Minute Ecommerce Sales

Published

on

5 Tips To Capture Last Minute Ecommerce Sales

Gift giving is like targeting in digital marketing. You’re attempting to “message map” the perfect gift based on what you know about the person while sticking to an agreed-upon budget.

For some, this is a delight, and they knock out all their shopping in the weeks (or months) leading up to Black Friday or Cyber Monday.

Then there’s the other 79%.

Klarna surveyed 40,000 U.S.-based shoppers who bought at least one gift during the holiday season and found that 79% waited till the last two weeks before Christmas to make their purchases.

As marketers, this is fantastic news, as it means our success or failure isn’t contingent on one really good weekend.

We can plant seeds throughout the holiday season and all year-round to entice shoppers to convert with last-minute campaigns.

To make the most of that buying behavior, we need to ensure a solid digital presence and operational infrastructure.

Advertisement

Consider these five strategies:

  • Countdown to “Shipped In Time.”
  • One-stop shopping.
  • Product recommendations with gift cards.
  • Charity add-ons.
  • Gamifying upsells and lead capture.

While mostly focused on ecommerce/physical gifts your customers can buy, you can apply many of these lessons to local services.

1. Countdown To Shipped In Time

Creating a sense of urgency through countdowns is nothing new.

Timers can lead to an average 37.50% engaged conversion rate (sales) during the holiday season.

The biggest opportunity in countdowns is the time left to order for your gift to arrive in time.

In 2020, around 50% of those surveyed opted out of retail shopping due to health risks, so the reliability of presents arriving on time was even more important.

It’s important to remember countdowns need different applications depending on the channel.

For example, ads may do best when you give the user a specific number of days to complete the sale, while landing pages do better with hours and minutes.

See also  6 Affordable and Reliable Tools to Help you with sales in 2022

Don’t be afraid to remind your subscriber list of their timelines to order in time for the holidays (or keep their basket).

Advertisement

2. Mobile-Friendly One-Stop Shopping

People don’t like working hard.

The easier the task, the more likely it is to be accomplished.

This is why many brands need to revisit their check-out flow ASAP!

Imagine adding 10 to 15 products to your cart, only to find out you have to do individual transactions.

This surely contributes to the 30% of carts abandoned (and $18 billion in revenue lost) because the user had to re-enter information.

Amazon is often seen as the 400lb guerilla in ecommerce, yet even they have a convoluted multi-shipping address workflow.

This is compounded by their below-average mobile experience (which makes it very easy to exit the process and be forced to start from the beginning).

While technically in the minority, smartphones accounted for 43% of orders in 2020.

Advertisement

We need to ensure the user experience doesn’t take a hit on mobile.

They go wrong (and you can go right) by requiring the user to add the addresses of the people they want to ship to before designating the shipping address for each present.

Compare that experience with FromYouFlowers.com, which allows you to manually enter the address (or pull from your address book if logged in).

Check-out pages are also a helpful spot to include a banner asking if the customer forgot anyone on their list.

Offering product suggestions for family members or people the prospect has historically bought presents for in the past is a great way to upsell without forcing a discount.

See also  An Affiliate-Marketing Program Might Be the Perfect Move

3. Coupling Product Recommendations With Gift Cards

Gift cards are the salvation of many a last-minute shopper, but many shoppers can feel guilt over the lack of personalization.

Good news for them (and brands capitalizing on late shoppers): 59% of wishlists include gift cards!

A powerful way to increase average order value (AOV) in gift cards is to allow customers to send product recommendations within the gift card amount.

Advertisement

This solves two really stressful problems in the shopping process:

  • Shoppers can show they put thought into the purchase and didn’t just bulk send a bunch of gift cards to feel better.
  • Gift receivers don’t have the hassle of returning a present they’re not in love with – they get to choose exactly what they want.

A great example of a brand doing this is Goody, which allows the shopper to “send” a gift through SMS/their app, but gives the recipient the chance to pick something else of equal value.

Consider using product recommendations or allow the person gifting the option to “pick” something that they can easily swap out.

This is a win-win for you and your customers: No additional operational overhead wasted on returns without the inconvenience of dealing with unwanted presents.

4. Charity Add-Ons

The holiday season is the biggest shopping season because it’s the season of giving.

In 2020, we saw a 49% increase in the average donation (including corporate matching programs).

Introducing the option to “round up” for donation purposes, adding on a stand-alone donation, or giving users a “free gift” donation when they spend a certain amount can be a powerful way to earn sales without overly discounting your products/services.

Amazon wins out on the “good company” study year after year because of its smile.amazon.com program.

See also  6 Best Ecommerce Tools for Businesses in 2022

A percentage of every sale goes to a nonprofit the customer specifies.

Advertisement

Applying this initiative to your brand doesn’t need to be a big undertaking.

Whether it’s partnering with tools like ShoppingGives.com or elevating your own passion organizations, consumers will appreciate doing good while treating their loved ones (or themselves) well.

5. Gamifying Upsells And Lead Capture

Almost two-thirds (65%) of customers wait for a sale to purchase.

Harness that need for saving while growing your average order value (AOV) and first-party data through on-site CRO.

Offering levels of savings (buy two items, save 10%; buy three, save 15%; etc.) will entice users to do most (if not all) of their holiday shopping with you.

Additionally, studies have shown that a 5% increase in user engagement can lead to an average of 75% revenue.

Gamification is the “easy button” for engagement because it transforms a tedious task into a fun activity.

Whether it’s “spin to win,” “scratch-off,” or another lead capture game, these campaigns can help drive sales and build a list to follow up with once the holiday season ends.

Advertisement

As you’re gifting out discounts and fun, you’re getting the gift of first-party data.

Final Takeaways

Last-minute conversions are particularly valuable during the holidays but this is a behavior you can tap into all year long.

Transparency in your ability to meet shipping deadlines and creating clever solutions for procrastinators can help you leverage your ecommerce channel to its fullest potential.

More resources:


Featured Image: DC Studio/Shutterstock

!function(f,b,e,v,n,t,s)
{if(f.fbq)return;n=f.fbq=function(){n.callMethod?
n.callMethod.apply(n,arguments):n.queue.push(arguments)};
if(!f._fbq)f._fbq=n;n.push=n;n.loaded=!0;n.version=’2.0′;
n.queue=[];t=b.createElement(e);t.async=!0;
t.src=v;s=b.getElementsByTagName(e)[0];
s.parentNode.insertBefore(t,s)}(window,document,’script’,
‘https://connect.facebook.net/en_US/fbevents.js’);

if( typeof sopp !== “undefined” && sopp === ‘yes’ ){
fbq(‘dataProcessingOptions’, [‘LDU’], 1, 1000);
}else{
fbq(‘dataProcessingOptions’, []);
}

fbq(‘init’, ‘1321385257908563’);

Advertisement

fbq(‘track’, ‘PageView’);

fbq(‘trackSingle’, ‘1321385257908563’, ‘ViewContent’, {
content_name: ‘last-call-ecommerce-tips’,
content_category: ‘strategy-digital ecommerce’
});

Source link

SEO

SEO Tips For Expanding Into German-Speaking Markets

Published

on

SEO Tips For Expanding Into German-Speaking Markets

So, you’re ready to expand into the land of wheat beer, sausage, and potatoes?

I’ve got good news for you!

With a large and affluent consumer base, Germany is an attractive market for many businesses.

But there’s one little catch: you need localization.

What’s localization, you ask?

Well, it has a lot to do with adapting your messaging to meet local cultural standards.

And while that first and foremost includes the language, it also covers traditions, humor, market expectations, and more.

Advertisement

Regardless of whether you’re looking to expand into Germany or another country, you must understand your audience’s unique needs and how to reach them before you can successfully market your business to them.

So, before you go and start directly translating your English content strategy into German, you should know that adapting to German SEO is far more than just a translation job.

German consumers have different search habits, preferences, and intent than English speakers.

Simply translating your existing content strategy is only about 10% of a true German market expansion.

To succeed in German-speaking markets with SEO, you must create a German SEO strategy from scratch.

In this article, you’ll learn:

Why A German Market Expansion Is Worthwhile

Even though localization requires additional effort, Germany is one primary market that’s absolutely worth it to invest in. Here’s why:

  • The German-speaking DACH region (Germany, Switzerland, and Austria) is a thriving consumer market. Thanks to each country’s large GDP per capita, they enjoy a high standard of living – which means consumers have more money to spend on new products.
  • The DACH region has a 93% average internet penetration, which means there are 94 million internet users in the market. In a nutshell: comprehensive internet access + high standard of living = more money for your brand.
  • In Germany, 91% of internet users rely on Google for their search needs. This makes SEO in particular a powerful tool for reaching German consumers.

Important note: When expanding your business into the German market, it is essential to work with native speakers to build your SEO strategy, because that’s your direct line for understanding local messaging requirements.

Developing your SEO strategy based on your target market’s needs helps you create quality content that resonates with your audience.

It may even give you a first-mover advantage, especially if your business is in a new and niche industry.

Advertisement

How To Craft A Winning German SEO Strategy In 6 Steps

Learning how to hang with the Germans at Oktoberfest may seem intimidating and challenging at first.

But with a few key steps, you can create a German SEO strategy that can immensely impact pipeline growth in this burgeoning market.

See also  9 Ecommerce Content Examples To Inspire Your Marketing Campaigns

The 6 Steps For Building A Winning SEO Strategy In The German Market

Localize your business strategy Prep your site structure Find your German competitors
Do German keyword research Localize your keyword map Localize your content

1. Localize Your Business Strategy

Let me give you a concrete example of a real business that was recently looking for help expanding in the DACH region.

Due to the U.S. and U.K. being their primary markets, international markets come second place in terms of investment but are still required to bring in high levels of new business.

After looking through their website for about 30 seconds, I noticed a major problem:

Although their website is translated to German (emphasis on the translated, not localized), their chatbot was only offered in English.

I tried typing in German in the chatbot. No reply.

It kept trying to force me to book a call with a person in the U.S.

Advertisement

I then wrote, “Does this person speak German?” in the German language, but again no reply.

Now imagine this scenario for the potential German customers of this business.

They’ve come to the website from Germany, read through the website in German, and now, do you think they feel comfortable booking a call with an English-speaking salesperson in the US?

I can most wholeheartedly tell you it’s a big “no.”

That’s why it’s not enough to just translate your existing content into German.

You also need German-speaking salespeople and customer service representatives who can interact with buyers in their language.

It’s crucial to localize your entire business strategy, otherwise, your target audience will continue choosing your competitors who do offer the buying experience they expect.

2. Prep Your Site Structure

Now that we’ve gotten the business stuff out of the way, let’s move on to SEO.

Advertisement

Before creating any content, you first need to check that your website is set up for multiple languages, which is most often done with the URL structure.

There are two options for this:

  • Option 1: example.com/de (the subfolder approach).
  • Option 2: de.example.com (the subdomain approach).

Whenever you have the option within your CMS (content management system) and technical infrastructure, always opt for the subfolder approach.

This helps transfer DA (domain authority) from your main .com domain to your German website, which means you’ll be able to rank for German keywords faster.

Once your site structure is set up, it’s also crucial to use href lang tags on your pages.

This way, you can assign a page to each market. By doing this, you’re more likely to appear in search results for German users looking for content in their language.

3. Find Your German Competitors

When it comes to competitors, localization is a major factor yet again.

While you may already know which websites you’re competing with in your native market, it’s important to understand that they will likely not be your organic search traffic competitors when you enter the German market.

See also  Ever Loved’s funeral marketplace undercuts undertakers

Let’s say you’re a marketing automation software company that wants to expand into Germany.

Advertisement

SEOquake is a helpful plugin for comparing SERPs (search engine results page) in different languages and countries.

The main keyword you’d want to rank for in English markets might be “marketing automation tool.”

Here’s what SEOquake shows me as the English SERPs for the U.S.:

Screenshot from search for [marketing automation tool], Google, June 2022

Now take a look at what I get when I search for [marketing automatisierung tool], the German equivalent for that English term, in Germany:

German SERPs for “marketing automatisierung tool” using SEOquakeScreenshot from search for [marketing automatisierung tool], Google, June 2022

This difference is precisely where your opportunity for German market expansion lies.

When you localize keywords and your content to compete against local SERPs, you position your SEO strategy to generate leads and sales with localized high purchase intent keywords.

Just rinse and repeat this strategy for your main keywords and you’ll start to see trends about who your top German search competitors are.

But make sure that you follow up with these readers by offering them a buying experience that’s entirely in German.

4. Do German Keyword Research

Once you have a list of your German competitors, it’s time to do keyword research.

Keywords are the heart of your expansion strategy because that’s where you connect content to the high purchase intent keywords I mentioned above.

Advertisement

To help you do your keyword research, try the following steps:

Step 1: Set your keyword research tool (here shown with Semrush) to the German market.

Example of Semrush’s keyword overview tool for German keyword researchScreenshot from Semrush, June 2022

Step 2: Using Semrush’s keyword magic tool, type in a German keyword.

I always recommend starting with a vague head keyword, because then you can view the whole related keyword cluster in a list.

Example of Semrush’s keyword magic tool for German keyword researchScreenshot from Semrush, June 2022

Step 3: Then select longtail, search intent match keywords here that have search volume and could potentially fit into your strategy based on the content you’d like to create.

Step 4: The best way to determine where and how certain keywords fit into your content is to check their SERPs by using SEOquake as I showed in the previous section.

One caveat: Semrush can be a bit limited for German SERPs data, so if you’re planning to heavily expand into Germany using SEO, it might be worthwhile to purchase an SEO tool with a more robust German database, such as Sistrix.

The key thing to remember during the keyword localization process is that you shouldn’t just translate keywords from your brand’s first language to German.

While just translating content easily leads to content that’s never even read, the process I described ensures that your content production resources focus on localized keywords that have the opportunity to rank and impact your leads and sales in Germany.

See also  6 Best Ecommerce Tools for Businesses in 2022

5. Localize Your Keyword Map

After the initial keyword research is done, it’s time to build your keyword map.

Advertisement

This means crafting German keyword clusters by search intent and ensuring that your German keyword map reflects your target audience’s needs across the sales funnel.

Here’s an example of how my team and I typically lay this out in Google Sheets:

keyword map using google sheetsScreenshot from author, June 2022

 

Doing this also allows you to determine which content from the original English-language website can be transcreated (translated and localized with specific keywords), and which new pages should be created in German.

Some pages in English won’t even need to be transcreated to German if your keyword research shows it’s not relevant to the German market – which is a primary reason why localization is much more laser-focused than pure translation.

6. Localize Your Content

The final step to developing your German SEO strategy is to localize your content.

For each content piece you plan to develop for your German audience, do the following:

Do your research.

Understand what Germans are searching for online, what kinds of content they engage with, and the messaging style they’re used to. One quick example is that German is often much more formal than U.S. and U.K. English.

Advertisement

Repurpose your top-performing existing content.

If you have existing English content that’s doing well, consider transcreating it into German if the topic is also relevant to the German market.

Make sure to optimize it for local German keywords that have search volume and match search intent to give it the best possible chance of generating leads and sales.

Write new German-specific content.

Creating new and original content is especially important if you’re targeting Germany as a foreign market because there will be elements in Germany that don’t exist in the U.S. and U.K. markets.

When you show the German audience that you understand them by investing in content that’s specifically relevant to them, that’s a significant trust builder that brings them much closer to purchase.

Track your progress.

Track your SEO strategy’s performance in the German-speaking markets using a tool like Semrush (shown in the image below).

Advertisement

Use the data to find your top content opportunities in this market and continuously update and improve your content plan.

Example of Semrush’s keyword position tracking tool for German keywordsScreenshot from Semrush, June 2022

Efficiently Expand Into The German Market With SEO Using A Proven Process

Expanding your business into new markets can be a daunting task, but it’s also an incredibly rewarding one.

When you break through to new frontiers, you open up a world of opportunities for your business.

So, don’t be afraid to venture into German-speaking markets – with the right SEO strategy in place, you can see amazing success.

More resources:


Featured Image: Stanislaw Mikulski/Shutterstock

if( typeof sopp !== "undefined" && sopp === 'yes' ){ fbq('dataProcessingOptions', ['LDU'], 1, 1000); }else{ fbq('dataProcessingOptions', []); }

fbq('init', '1321385257908563');

fbq('track', 'PageView');

fbq('trackSingle', '1321385257908563', 'ViewContent', { content_name: 'german-expansion-seo-tips', content_category: 'strategy international-search' }); }



Source link

Continue Reading

DON'T MISS ANY IMPORTANT NEWS!
Subscribe To our Newsletter
We promise not to spam you. Unsubscribe at any time.
Invalid email address

Trending

en_USEnglish