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Tips For Top-Performing Brand Awareness Campaigns On Facebook Ads

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One of the most underrated aspects of social media marketing is our channel’s ability to make a difference in any part of the funnel.

As a whole, social media is a lot like a marketing multi-tool.

Think about it. We may not be the sharpest conversion “knife” in the drawer, especially compared to brand search.

But what we might lack in performance superiority, we more than make up for in our versatility.

We can offer various tools to get the marketing job done, regardless of the objective.

Now, I’ve spent the better part of my career as a social media performance marketer, and I’ll admit it’s still my default way of operating.

But there is an entire world outside of lead generation and traditional “CPC,” and it’s a world that can significantly impact the bottom funnel and the bottom line.

I’m talking about the top of the funnel.

“Brand awareness” campaigns, where the impression numbers are big, but measurable attribution can be small.

And it’s a world where performance marketers may feel a little uncomfortable due to the lack of tangible results.

But just because top-funnel campaigns don’t always drive leads and sales as efficiently or directly doesn’t mean they aren’t a vital part of any balanced digital marketing strategy.

In this article, we will go “up-funnel” and talk about how brand awareness campaigns work on Facebook, and how you can set them up for optimal results.

The Strategic Role Of Brand Awareness

Before we get into campaign details, it’s essential to understand the role of awareness in an overall marketing strategy.

For “full-funnel” marketers, this might be a bit of review, but it’s critical to understand how to make the most of these campaign types.

First, let’s nail the nomenclature.

These campaigns have different names and terms that I may use interchangeably in this article.

Brand awareness, brand, awareness, top-funnel, upper-funnel, and TOFU are just a few ways marketers refer to these campaigns.

Image created by author, April 2022marketing funnel

In the easiest strategic terms, brand awareness campaigns aim to introduce your target audience to your brand.

This is accomplished by running introductory and memorable creative to a broad audience.

Think of the funnel stages the way you would dating.

You can run conversion campaigns exclusively.

But it’s the marketing equivalent of walking up to someone and asking them to go out with you – no introduction, no discussion, just right in for the sale.

Sure, that can work if you have “high-intent” customers/singles.

But your chances of successfully closing the deal are higher if you introduce yourself and break down some of those initial barriers.

Where conversion or lead generation campaigns at the bottom of the funnel aim to get people to take action, brand awareness campaigns are meant to introduce you, familiarize you, and get you to stick in the minds of your customers.

Seems pretty straightforward, right?

It is, but the measurement is less definitive than campaigns at the bottom of the funnel.

Measuring Brand Awareness Campaigns The Right Way

Measuring a sale or lead in digital marketing is pretty straightforward.

Brand awareness success lies in more “squishy” and less concrete KPIs.

Here are a few that you should keep an eye on as you’re evaluating success:

Impressions and Reach

This one is simple. We want to serve as many impressions and reach as many people as possible.

Frequency (Impressions/Reach)

We can’t always expect our audience to see or absorb our ad’s content on the first impression.

Sometimes it takes two, three, or 10.

Frequency refers to the average number of times a person in your audience has seen an ad over a given period. The higher, the better.

However, high frequencies could signal over-delivery and potential wear out.

CPM (Cost Per 1,000 Impressions)

If the goal of brand awareness is to get in front of your audience and stay there, we’d like to do this for the most efficient cost possible.

A low CPM is vital to maintain efficiency and maximize your ad’s “staying power.”

Video Engagement

If the creative you’re running in your upper-funnel campaign is video, you’ll have access to a host of specialty metrics that will help you better understand how your message is consumed.

We’ll cover these specifically for Facebook below.

Facebook & Upper Funnel Campaigns: Which Objective To Choose?

Facebook gives advertisers several options when executing awareness or upper-funnel campaigns on the platform. In fact, it can be a little confusing.

Not only are there a few campaign types that apply to what we’re trying to accomplish, but they might appear in a different “Consideration” section.

Without getting into a marketing philosophical debate, there is often some grey between awareness and consideration.

For our purposes, “Video Views” are included as an upper-funnel objective.

campaign objectives on facebook ads

campaign objectives on facebook ads

Generally speaking, you can’t go wrong with selecting either Brand Awareness, Reach, or Video Views as an objective for an upper-funnel campaign.

But there will be subtle differences between the three regarding which KPIs are prioritized.

As Facebook marketers know, the platform is very good at optimizing campaigns to get desired results.

Here are the differences:

Objective Description/Optimization KPI
Reach Shown to as many people within the audience as possible CPM / Reach Volume
Brand Awareness Shown to people within the audience most likely to recall the ad Ad Recall Lift
Video Views Shown to people most likely to watch/complete the video Cost per View

Reach

  • Run this to show your ads to the widest audience, as cheaply as possible, as often as possible.
  • Measure this by CPM and Impression, Reach Volume.
  • Superpower: Unlike the other two upper-funnel objectives, you can set the average frequency goal for Reach campaigns
  • Watch out for poor engagement and click metrics. These campaigns are designed to be cheap and broad, and you will not see the same amount of clicks or video views/completes as you would if you chose another objective.

Brand Awareness

  • Run this to show your ads efficiently to people who are more likely to recall them.
  • Measure this by CPM and Ad Recall Lift.
  • Superpower: Brand Awareness is the only campaign objective that gives advertisers access to a unique metric called “Estimated ad recall lift (people).” It shows how many people Facebook estimates would remember your ad if asked within two days.
  • Watch out for the Estimated ad recall lift metric and its translatability to other brand awareness metrics across different channels. This is a Facebook-specific metric and may not mean much outside the platform.

In addition to the specialized “Estimated ad recall lift (people)” metric, any Facebook campaign spending at least $30,000 or more over its duration is eligible for a Brand Survey Test.

This Brand Survey Test is available in the “Experiments” section of your ad account’s ads manager and allows you to ask up to two preset questions to help determine the brand lift of your ad campaign.

  • Standard Ad Recall (Required) – Do you recall seeing an ad for [page] online or on a mobile device in the last two days?
  • A Second, Optional Questions

brand survey test second optional question

brand survey test second optional question

Video Views

  • Run this to maximize video engagement and drive the lowest cost per 3-second video view.
  • Measure this by CPM and CPV.
  • Superpower: Video View campaigns will optimize to video performance metrics, showing the ads to people more likely to watch them longer and more often.
  • Watch out for CPMs. Video views tend to be more expensive to run (comparatively) than Reach or Brand Awareness. And if video completion or view counts are not as important to you as Impressions or Reach, you may want to opt for another option.

Facebook Video Performance Metrics

Regardless of whether you’ve chosen a Video View optimization, all campaigns with video have access to special video metrics. Facebook has a lot of them, but here are a few you should focus on.

ThruPlays

The number of times your video plays to completion, or for at least 15 seconds.

This is also the closest comparable metric to those used by other ad platforms like Google.

Cost Per ThruPlay

The average cost for each ThruPlay.

This metric is calculated as the total amount spent divided by the number of ThruPlays.

Video Plays at 100% (Completions)

The number of times your video played at 100% of its length, including plays that skipped to this point.

Video Average Play Time

The average amount of time a video was played, including any time spent replaying the video for a single impression.

Retargeting: Adding Value To Brand Awareness Campaigns

By raising your target audience’s awareness of your brand, you should improve their likelihood of converting further down the funnel.

That’s why identification of people within your audience influenced by your brand awareness campaign is important.

These potential hand raisers can be retargeted campaigns to move further down the conversion funnel.

Thankfully, Facebook’s wealth of behavioral retargeting options gives you plenty of ways to segment potential would-be customers.

You can learn more about these retargeting options in this article by Tim Jensen, but here are a few you should focus on.

Video Views

Create an audience of people who have watched a percentage of your campaign’s video. The longer they’ve viewed, the higher their intent could be.

Ad/Post Engagers

Create an audience of people who have interacted with your ads or posts within a given period. This engagement could signal their interest in learning more and moving down the funnel.

Website Visitors (With a Twist)

Create an audience of people who have visited your website within a given period.

More specifically, use the exact landing page URL with UTMs to make sure you’re matching 1:1 with the audience you targeted with your brand awareness campaign.

Conclusion

Brand awareness campaigns are critical to familiarizing your brand to your target audience.

Facebook offers many options for executing upper-funnel goals and providing value for full-funnel marketing campaigns.

Reach, brand awareness, and video views are the main campaign objectives you’ll want to use, but they optimize to different things.

Always remember:

  • If you want cheap impressions and the ability to control frequency, go for reach.
  • If you want to deliver to audiences Facebook believes more likely to remember you, choose brand awareness.
  • If you want to maximize the amount and quality of your video engagement, pick video views.

More resources:


Featured Image: kenary820/Shutterstock

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8 Content Writing Tips From Experts In 2023

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8 Content Writing Tips From Experts In 2023

The digital market is volatile and ever-changing.

Everyone is competing for popular keywords, and artificial intelligence is changing content creation.

It can be a bit daunting, especially if you’re new to content writing.

So, how can you cut through the noise and write more effective content in 2023?

We’ve asked 17 industry professionals to share the wisdom they’ve learned over the years, their advice to those trying to find their way into content marketing, and their favorite tools for writing and optimization.

Julia McCoy, VP of Marketing at Content at Scale, would have told her younger self to realize the opportunity.

“It was hard to see it back then since I was at ground zero,” recalls McCoy.

“But the industry of content marketing itself had ballooned by billions of dollars since when I started. This would have given me more hope and excitement that what I did truly mattered to building not just income, but a legacy.”

Without further ado, here are their top tips:

1. Focus On Your Audience

Jamie Press, Digital Marketing Specialist At Eurisko

The best tip I can give a copywriter is to think “audience first.” This advice is straight from Brian Clark, founder of Copyblogger.

Sometimes, we go straight for the keyword tools when we’re brainstorming a piece of content; however, if we don’t know who we’re writing for, our copy won’t resonate with the reader.

Dialing into our target audience and their pain points (specific problems our audience needs solving) is the first step.


Carlijn Postma, Brand Strategist, Speaker, and Author of “Binge Marketing”

Carlijn Postma, Brand Strategist, Speaker, and Author of

One: Start bingeing.

Really? Yes. The first educational go-to database is your streaming service.

The best writers and content creators are the creators of films and series. They know how to attract and retain an audience by creating a compelling story.

And bring your notebook.

Two: Know the difference between a target group and an audience.

In content marketing, your goal is to communicate through text, video, or audio. Therefore, you need readers, viewers, and listeners. That is an audience.

There is a huge difference between a target group and an audience.

A target group is pointed out by you as the sender of the content (whether this target group likes it or not).

An audience decides for itself if it wants to be your audience. I prefer to reach and engage an audience over a target group.

Focusing on an audience will make you a better writer.

infographic about target group vs. audienceImage credit: Carlijn Postma, January 2023

Three: Always create content in series.

Now, if your goal is to attract and retain a loyal audience, you have to start creating content in series.

With only one episode, one piece of content, you just won’t be able to build an audience.

And if you are creating a series, learn from the masters: use cliffhangers at the end, and recaps at the start of an episode.

Ask yourself: “What does my audience need to know about what I wrote in previous episodes to understand this one?” This signals your audience to consume the other episodes, too.


Linda Pophal, Founder At Strategic Communications, LLC

Linda Pophal, Founder At Strategic Communications, LLC

Focus on your audience and their needs and interests – that’s all that really matters.

If you write for your audience and work to address the questions they might have, you will automatically create SEO-friendly content, because that’s what SEO is all about.

Even when my clients have specific SEO requirements, I first write the copy as I had always written it, long before SEO existed – to meet my audiences’ needs.

Then I’ll go back and “retrofit” the keywords that clients have requested; often, they’re already there and may just need to be tweaked or added to a bit.


2. Choose Quality Over Optimization

Steph Andrusjak, SEO Consultant

Steph Andrusjak, SEO Consultant

Always write with the user in mind, even when optimizing for search engines.

You can optimize an article by using keyword tools, like KeywordTool.io or AlsoAsked, to find what queries people are searching to help you mold your article – but don’t let the quest for optimization undo the quality of your writing.

If you’re writing content to sell something, then embrace copywriting formulas to create compelling statements.

If you’re writing articles of interest, then write in a way that the end user can relate to and explain the subject as fully as possible.

Most of all, write for your audience.

If your end users are teenagers, write in a style that will appeal to them without sacrificing the image you want to present.

If the website’s main customers are business owners, then opt for a more professional, formal tone.

Making sure your content is search engine optimized doesn’t necessarily mean you have to write thousands of words.

The key is that it needs to be as long as required for you to explain your point clearly and comprehensively. This means that content can be just as effective by writing concisely.


3. Build Out Your Content With Search Intent In Mind

Rudy Mawer, CEO At Mawer Capital

Rudy Mawer, CEO At Mawer Capital

When you are just beginning your career in SEO writing, don’t forget that you write for both Google and the people who use it.

Keep these two equally important audiences in mind to maximize visibility and reach.

Quality content is essential, and Google knows this. It is pushing your content out to the world through its platform.

The better content that Google provides its users, the more likely people will use Google when they have a question.

It is essential to understand the keywords you are writing for and be able to talk about them dynamically.

You want your writing to be engaging, informative, and relevant for the reader.


Adam Berry, SEO Consultant At Adam Berry SEO Adam Berry, SEO Consultant At Adam Berry SEO

I would definitely urge my former self to write for humans, not robots!

I’ve learned that it’s important to take the time to craft meaningful sentences that are interesting and engaging to readers.

This means writing with more details and facts to provide context, as well as aiming for greater semantic richness.

For example, instead of simply stating a fact or opinion, try elaborating on why it’s true, or how others may feel about it, to draw readers in.

By taking this approach, I found that readers were more likely to connect with my content and leave feeling enriched by the experience.


Joe Karasin, CMO At CircleIt And Head Of Growth Marketing At DigitalWill.com

Joe Karasin, CMO At CircleIt And Head Of Growth Marketing At DigitalWill.com

One: Don’t let the new focus on AI-driven content deter you.

AI content may get technical points and be produced more quickly, but creating compelling content is something that is still a human endeavor.

At the end of the day, the search intent of most users will favor the content that holds interest, which as of right now, AI hasn’t shown it can do.

Two: Balance is key.

You might be able to craft a beautiful story with your content, but if it isn’t written with SEO in mind, it won’t rank.

However, if you write a bunch of SEO-friendly content that is boring, no one will want to read it, and it won’t rank.

Being focused on the balance is the way you will gain readers and traction in your career.

Three: Write about what people want to read.

If you are writing content for a company, you want to look at the real-life applications of the company’s products and services.

By putting the customer or reader in the central piece of your narrative, you will get others to read it and identify with the “hero” of your story.

For example, if you have created a new technology, don’t just write a post about the features. Talk about the users and how the features you want to write about are improving their lives.


Sherry Bonelli, Owner Of Early Bird Digital Marketing

8 Content Writing Tips From Experts In 2023

If you are just starting in the writing industry, I first recommend following Ann Handley and getting a copy of her “Everybody Writes” book.

Ann is an amazing writer that gives you writing tips that you can use whether you’re tasked with writing blog posts, website content, email newsletters, social media posts, ads – or anything in between. Plus, she has a great sense of humor – so she’ll make you laugh as you learn to be a better writer!

Now, when I began my writing career, I was very lucky to have a solid SEO foundation under my belt.

But looking back, I focused too much on writing for individual keywords when I should’ve spent more time writing about the topics people were searching for.

As a writer, create content about the topics people are searching for and then do more extensive keyword research about the questions people ask about the topic (and subtopics) you’re writing about.

Make sure you answer those questions thoroughly in your content. That’s the way to make your readers – and Google – happy!


4. Consider Using AI Writing Tools, But Use Them Wisely

Julia McCoy, VP Of Marketing At Content At Scale

Julia McCoy, VP Of Marketing At Content At Scale

We live in a completely new era versus the one I started in.

Today, the baseline of human content production can be assisted, if not nearly replaced, by AI tools built on top of OpenAI’s game-changing GPT language releases to write and create content.

With GPT4 on the horizon and about to launch, human content production will shift forever into an AI-assisted one.

That said, if you’re considering a writing career, don’t think there’s no need for the human. There’s a huge need for your writing skills.

It will just look different than when I started – when it was solely human-based.

My tips for you: Learn how to incorporate AI writing tools into your process. Learn how to edit, cut the fluff, and make the content that AI produces better. Learn strategy.

These skills will put you in a place where you cannot be replaced by AI.


Cai Ellis, SEO Manager At ToolTester

Cai Ellis, SEO Manager At ToolTester 

Now is not the time to completely move over to AI writing tools.

Although Google hasn’t come out and said that AI content is bad, we know that it prefers content that’s written by people for people.

With that said, it wouldn’t hurt to learn how to optimize AI content so that it’s a skill you can call on as and when needed.

We will likely see this as something that’s specifically needed from marketers in no time.

You could have a trial run of ChatGPT at home, focusing on the creation of content that’s helpful and user-first using the tool’s text as a starting point.

Other than that, the number one lesson for any new writer would have to be not to put themselves under too much pressure.

It takes time to learn how to craft the types of content that will engage and persuade.

It’s advisable to keep writing as a side hustle until you’re confident of meeting and exceeding client expectations.


Shubham Bajaj, Founder And SEO Scientist At Netsurge Technologies

Shubham Bajaj, Founder And SEO Scientist At Netsurge Technologies

With the onset of various AI writing tools and ChatGPT, it’s important for content writers who are just getting started to be able to write in a way that differentiates them from machines.

Adding your personality and character to your write-up and telling engaging stories that can keep the reader hooked are important aspects.

It is also important to note that, while it’s good to be quirky and conversational, make sure you have an NLP-friendly section that defines or provides an exact answer for the query in a format that Google or other search engines can directly use to display as a snippet.

5. Practice Writing Regularly

Jason Hennessey, Founder And CEO At Hennessey Digital

8 Content Writing Tips From Experts In 2023

Read widely and often to develop your writing skills and understand the various styles and forms of writing.

Then write every day, even if it’s just for a few minutes, to improve your writing discipline and practice your craft.

Lastly, seek feedback on your writing from others, and be open to constructive criticism.


Alex Valencia, President At We Do Web Content

Alex Valencia

If I could give my past self a piece of advice, it’d be to brush up on grammar and style rules.

For style, there’s nothing better than reading works by your favorite authors. How do they describe everyday things and situations? How do they craft sentences? What about their storytelling that hooks you in?

Then, practice, practice, practice.


Sam Hollingsworth, SEO Director At Moving Traffic Media

8 Content Writing Tips From Experts In 2023

Write more often and be less scared.

Like so many other things, we get better at writing the more that we do it (and reading).

It allows us to learn new things, experiment with new processes, and expand our skills for everything from creativity to accuracy and even speed and efficiency.


Dvir Ben-Aroya, Co-Founder And CEO At Spike

8 Content Writing Tips From Experts In 2023

For those just getting started in their writing careers, reading widely can help you develop a strong writing style.

By reading various authors and genres, you can learn about different writing techniques and styles and find inspiration for your own writing.

Practicing regularly is also important, as it allows you to improve your skills and become more proficient in your craft.

Networking with other writers can also be beneficial, as it can help you learn about the industry, find potential collaborators or mentors, and stay informed about new opportunities.

And it’s also important to be open to constructive criticism because it helps improve your writing.


Rudy Mawer, CEO At Mawer Capital

Rudy Mawer, CEO At Mawer Capital

If I could go back to the beginning of my writing career, I would tell myself that I need to spend more time reading and practicing different types of writing.

Even if you only write one specific style of writing, practicing different styles and formats of writing will strengthen your primary style by association.

It is a great mental exercise to sharpen and use the other “tools” in your writing toolbox.

For example, if you only write B2B long-form keyword-rich blog content, practicing creative writing every so often might be useful.

By doing so, you can combat writer’s block, gain additional perspectives, and have more engaging and dynamic content.


6. Find Your Rhythm And Style That Sparks Joy

Alex Valencia, President At We Do Web Content

Alex Valencia

When starting a career as a writer, it’s critical to uncover the type of writing that brings you joy.

The topics you cover should excite you, and crafting pieces should feel like a privilege.

It shows in your work when you have passion for the things you’re writing about. The energy is relaxed and confident.


Jason Hennessey, Founder And CEO At Hennessey Digital

Jason Hennessey

Focus on developing your own unique voice and style.

Writing is a highly personal and subjective endeavor, and it’s important to find your own way of expressing yourself and telling stories.

This will set your work apart and make it more likely to resonate with readers.


Sam Hollingsworth, SEO Director At Moving Traffic Media

Sam Hollingsworth

Never forget that writing is (seemingly) one of the most basic ways for humans to communicate.

Of course, like most everything in life, there are good and bad examples of it.

Be mindful of the foundational guidelines we’ve been told most of our lives but also do not lose out on creativity to do so.

I often think back to something one of my favorite journalism professors taught me (and of which he claimed one of his favorite professors taught him as a budding journalist): “Write like jazz.”

It should have rhythm, but also irregularities and improvisation that allow it to stand out. It should be enjoyable and digested with ease.


7. Learn To Overcome Setbacks And Imposter Syndrome

Kaitie Frank, Digital Marketing Copywriter At Page One Power

Kaitie Frank

Imposter syndrome is real. Kick it out the door and have confidence in your writing!

Read examples of great work, then put your spin on it.

Also, triple edit:

  • Edit on-screen.
  • Print it out and edit.
  • Have another set of eyes look at it.

Don’t let people bully you into submission. I spent too much time at a job where I was told I wasn’t good enough, and that made me lose confidence in my writing.

Instead, find a place where mentors help you grow and develop your skills, not knock you down because you don’t write exactly like them.


Dvir Ben-Aroya, Co-Founder And CEO At Spike

Dvir Ben-Aroya

If I could go back to the beginning of my writing career, I would advise myself to be more persistent.

Writing is a challenging and competitive field, and it can take a lot of time and effort to succeed.

It’s important not to give up too easily and to keep working towards your goals, even when faced with rejection or setbacks.


8. Grow Your Network And Portfolio

Monika Nozinic, Copywriter at Async Labs

8 Content Writing Tips From Experts In 2023

My advice to those who are just getting started in their writing careers would be:

  • Read and study as much as you can. Look at the work of famous copywriters and see what you can learn from them.
  • Write every day to develop your skills and build a writing routine. The more you write, the better you’ll get at it.
  • Get feedback. Show your work to other people and see what they think.
  • Learn SEO. Understanding SEO will help you to write copy that ranks well in search engines.
  • Network with other writers and industry professionals.
  • Know your audience. Understand who you’re writing for and what they need.
  • Be adaptable. Copywriting constantly evolves, so be prepared to learn new things and adapt to new trends.
  • Practice makes perfect. Keep practicing and experimenting until you find your voice and style.
  • Learn about the industry you’re writing for. This way, you’ll be able to understand their language and speak to their pain points and goals.
  • Be passionate. Copywriting is a creative field, so bring your passion for working, and it will shine through in your writing.

The advice I would now give myself at the start of my career would be to connect with other copywriters and content creators. Ask them to be my mentor for a week or two.

Also, I would tell myself to develop thicker skin and persistence, as rejection and criticism are a normal part of the writing process, which I learned, sometimes the hard way, along the way.


Adam Berry, SEO Consultant At Adam Berry SEO

Adam Berry, SEO Consultant At Adam Berry SEO

Take time to build your portfolio.

You’ll want to start collecting samples of your work as soon as possible; these will be invaluable when applying for jobs or searching for opportunities.

Make sure each piece is polished and showcases your best writing ability.


Experts’ Favorite Tools For Content Writing And Optimization

Grammarly And Hemmingway

Alex Valencia’s top writing tool is Grammarly, and he says that “every professional should use it (#notanad).”

“It’s taught me a lot about my writing style and how to improve it. For keyword research, I use Semrush,” Valencia shares.

Shubham Bajaj suggests Grammarly and Hemingway “for avoiding grammatical errors and ensuring that your content is structured properly, especially when starting and you have a low to zero budget to spend on tools.”

“Once you have some budget to spend, consider subscribing to advanced tools like ProWritingAid,” Bajaj recommends.

Surfer SEO

“When it comes to writing tools, there are oodles of SEO tools out there that have content tools built in. (Some are definitely better than others.) One of my favorite tools for optimizing content is Surfer SEO,” says Sherry Bonelli.

“Surfer SEO takes the keyword you’re trying to optimize your content for and analyzes your content against the top-ranking webpages.

Then it shows All words and Natural Language Process (NLP) words so you can see if you’re overusing some words – or not using words that you perhaps should use. (Like maybe you didn’t even think about including a word or topic in what you were writing!)

Surfer SEO can really take your writing optimization to the next level. I’d highly recommend you play around with it.”

8 Content Writing Tips From Experts In 2023Screenshot from Surfer SEO, modified by author, January 2023

“Don’t be afraid to use tools to your advantage,” advises Rudy Mawer.

“You are writing search engine-centric content; the internet has many resources and tools to help make your job easier and your writing more effective.”

Mawer loves using Surfer SEO as well. “Its content editor gives you a real-time score of your content’s strength for the keyword you are trying to rank for, NLP keyword suggestions, and a competitor analysis.”

Yoast SEO

Dvir Ben-Aroya’s favorite tools for content writing and optimization include Grammarly, Hemingway, Yoast SEO, and Google Analytics.

“Grammarly and Hemingway are writing tools that can help you improve your grammar, style, and readability.

Yoast SEO is a plugin that can help you optimize your content for search engines, and Google Analytics is a tool that allows you to track the performance of your content, including pageviews, bounce rate, and conversion rate.

These tools are very helpful in making your content more effective and engaging for your target audience,” explains Ben-Aroya.

Content At Scale

Julia McCoy saves up to seven hours per piece by using Content at Scale, “a long-form AI content writer that does everything for you – even SEO research and optimization.”

“It’s utterly insane to realize we’re here in an era where AI can replace hours and hours of grunt work at a fraction of the cost,” McCoy notes.

She also loves KWFinder for easy, simple, enjoyable keyword research and enjoys having ChatGPT for writing email outlines, topic ideas, and lists.

Otter.ai

Linda Pophal does a lot of interviews with subject matter experts and sources, and Otter.ai helps her accomplish the task.

“Otter.ai is great for recording and transcribing these interviews automatically so I can focus on what the sources are saying without worrying about missing anything,” says Pophal.

“I also like Grammarly, Hemingway App, and AP Styleguide online, and have begun experimenting a bit with ChatGPT, not to actually write my content but to help with outlining and getting a head start in fleshing out ideas,” she adds.

Reddit

Cai Ellis finds Answerthepublic and Reddit great for content inspiration.

“If you’re writing on a niche topic, diving into that Subreddit is the best way to get authentic and unique insight quickly,” Ellis recommends.

Joe Karasin also uses Reddit and Quora for topic research and to learn what people are talking about surrounding your topics.

“There are probably questions your audience has that you haven’t even considered. Write about those topics, and you’ll experience success,” Karasin advises.

Google Search And Suite

Jamie Press goes for a simple Google Doc for writing and collaborating with colleagues and clients.

Kaitie Frank uses good ol’ Google for research and optimization.

She believes that the “SERPs (search engine results pages) will tell you all you need to know about which headers to use and which information to include.”

Sam Hollingsworth shares a similar outlook.

“Like many old-school journalists, I don’t rely too heavily on many tools to help me optimize content or even come up with ideas to write about, but it’s nice to have them when needed.

It’s amazing how much direction and ideas we can get from free resources like Google Keyword Planner, as well as traditional Google Search.”

“For help optimizing content, MarketMuse and Frase are great tools to have available in your efforts,” Hollingsworth adds.

Editor’s note: All interviews have been lightly edited for clarity, brevity, and adherence to our Editorial Guidelines. The views expressed by the interviewees in this column are theirs alone and do not necessarily represent the view of Search Engine Journal.

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Sustaining A SaaS Brand & Organic Channel During A Recession

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Sustaining A SaaS Brand & Organic Channel During A Recession

During an economic recession, marketing budgets and ROAS typically comes under much more scrutiny.

You should read this article for reasons you should not cut your SEO spending during a recession.

The next question will be about ROI and what you can do to mitigate the oncoming issues.

During an economic downturn, the objectives of reducing churn are amplified. Your sales pipelines may see less activity, and the C-suite may focus more on MRR (monthly recurring revenue) and ARR (annual recurring revenue).

In this article, I will look at subscription-model-based businesses and some methods and strategies that can pivot their SEO efforts toward maintaining performance and SEO ROI (return on investment).

Understanding Why Accounts Cancel

Customers cancel their subscriptions for myriad reasons, but during an economic downturn, reasons tend to gravitate toward costs and perceived value.

Other reasons include not receiving enough value from the subscription, difficulty canceling their subscription, or feeling that customer support is unresponsive or unhelpful.

You can identify these issues before customers provide feedback on an exit survey. Create opportunities for conversations and feedback loops with the sales and customer service teams. This lets customers address concerns before they cancel.

Targeting Disengagement & Value Shortfalls

To show this value, we can pivot our content and messaging to demonstrate opportunity costs and how the upfront cost prevents a more significant shortfall in the long run.

Encountering usage friction with the software is an identifiable problem.

Within the organization, teams should be able to provide you access to DAU (daily active user) and MAU (monthly active user) data.

Companies often boast about having high numbers of each, but the data can also be used to identify accounts with below-average or spare login frequency, and these can then be collated and reached out to.

  • Put accounts on low and mid-tier subscriptions into an email gauntlet and reach out. Offer a consultation with an accounts person. You could also ask them to fill out a feedback form to identify pain points to help build a content strategy.
  • Reach out to accounts on high-tier subscriptions with existing account managers.

Addressing customer issues could be as simple as rewording elements of commercial product pages, adding additional sections, or reinforcing the value proposition with case studies.

You can also address these issues with traditional blog content. Add more support articles to your support center and build out existing ones with media such as video to address common friction points.

Developing Content Against Competitor Value Pitfalls

Price is likely the most challenging reason for leaving to predict and manage. Price is informed and dictated by other business needs and costs. While it might make sense to offer deals to high-value accounts, reducing the price on a wide scale likely isn’t an option.

Price and cost are subjective to the value your solution provides. So Demonstrating your benefits can help customers justify the expenditure.

Any solution’s cost must, at minimum, balance out the problem or provide additional value.

This is known as a cost-benefit analysis. A vital part of a cost-benefit analysis is comparing the costs of the solution versus the benefits and determining a net present value.

During this assessment, your messaging can leverage and demonstrate additional benefits, or benefit enhancements, against your competitors.

In SaaS, you could break this down as comparisons between both product elements and overall “package” elements:

  • Direct product features and performance of those features.
  • Indirect product features and “add ons” that supplement the core product.
  • The bandwidth of the solution on a monthly or annual basis.
  • The number of user seats/sub-accounts per main account.
  • Speed of customer support response (and level of customer support).

A typical approach to highlighting competitor pitfalls is with comparison tables and our-brand-v-competitor-brand URLs and blogs.

These pages will then compete with your competitors’ versions and independent websites, affiliates, and other reviews for clicks and to sway consumer opinion.

You must also explain these benefits and competitive advantages on the product pages themselves.

Bullet listing the product features is commonplace. But make sure the benefits are explained directly against your competitors. This can help these competitive advantages better resonate with your target audience.

Reinforcing Brand Solution Compounds

A brand compound search term is a term made up of two or more words and refers to a specific brand.

For example, the brand compound search term “Decathlon waterproofs” would highlight users wanting to find waterproofs specifically from the brand Decathlon.

Users performing searches like this also reaffirms the connection between topics and brands, helping Google further understand relationships and relevancy.

To optimize brand compound search terms, you need to understand the concept of semantic marketing. This means knowing how different words, phrases, and ideas relate in terms of meaning.

You should research how your target audience searches for information related to your product or service and use those search terms in your content.

Another strategy you can use is to add modifiers to your search terms.

These can be words like “best,” “how,” or any other qualifier that will make the search more specific. This will help you get more targeted traffic that will likely convert better than generic search terms.

Summary

While these are uncertain times and competition for users and recurring revenue becoming more fierce, pivoting your SEO and content strategy to focus on value propositions and addressing consumer friction points can help better qualify leads and provide objection questions that consumers will take to competitors.

In this strategy, the keyword search volumes and other values might not be high. When you’re addressing user friction points and concerns, the value is qualitative, not quantitative.

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Where Are The Advertisers Leaving Twitter Going For The Super Bowl?

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Where Are The Advertisers Leaving Twitter Going For The Super Bowl?

Since Elon Musk’s takeover of Twitter last October 27, 2022, things at the social media company have gone from bad to worse.

You probably saw this coming from a mile away – especially if you had read about a study by Media Matters that was published on November 22, 2022, entitled, “In less than a month, Elon Musk has driven away half of Twitter’s top 100 advertisers.”

If you missed that, then you’ve probably read Matt G. Southern’s article in Search Engine Journal, which was entitled, “Twitter’s Revenue Down 40% As 500 Top Advertisers Pull Out.”

This mass exodus creates a challenge for digital advertising executives and their agencies. Where should they go long term?

And what should they do in the short term – with Super Bowl LVII coming up on Sunday, February 12, 2023?

Ideally, these advertisers would follow their audience. If they knew where Twitter users were going, their ad budgets could follow them.

But it isn’t clear where Twitter users are going – or if they’ve even left yet.

Fake Followers On Twitter And Brand Safety

According to the latest data from Similarweb, a digital intelligence platform, there were 6.9 billion monthly visits to Twitter worldwide during December 2022 – up slightly from 6.8 billion in November, and down slightly from 7.0 billion in October.

So, if a high-profile user like Boston Mayor Michelle Wu has taken a step back from the frequent posts on her Twitter account, @wutrain, which has more than 152,000 followers, then it appears that other users have stepped up their monthly visits.

This includes several accounts that had been banned previously for spreading disinformation, which Musk unbanned.

(Disinformation is defined as “deliberately misleading or biased information,” while misinformation may be spread without the sender having harmful intentions.)

It’s also worth noting that SparkToro, which provides audience research software, also has a free tool called Fake Follower Audit, which analyzes Twitter accounts.

This tool defines “fake followers” as ones that are unreachable and will not see the account’s tweets either because they’re spam, bots, and propaganda, or because they’re no longer active on Twitter.

On Jan. 24, 2023, I used this tool and found that 70.2% of the 126.5 million followers of the @elonmusk account were fake.

According to the tool, accounts with a similar-sized following to @elonmusk have a median of 41% fake followers. So, Elon Musk’s account has more fake followers than most.

Screenshot from SparkToro, January 2023

By comparison, 20.6% of the followers of the @wutreain account were fake. So, Michelle Wu’s account has fewer fake followers than accounts with a similar-sized following.

Sparktoro results for fake followersScreenshot from SparkToro, January 2023

In fact, most Twitter accounts have significant numbers of fake followers.

This underlines the brand safety concerns that many advertisers and media buyers have, but it doesn’t give them any guidance on where they should move their ad dollars.

Who Are Twitter’s Top Competitors And What Are Their Monthly Visits?

So, I asked Similarweb if they had more data that might help. And they sent me the monthly visits from desktop and mobile devices worldwide for Twitter and its top competitors:

  • YouTube.com: 34.6 billion in December 2022, down 2.8% from 35.6 billion in December 2021.
  • Facebook.com: 18.1 billion in December 2022, down 14.2% from 21.1 billion in December 2021.
  • Twitter.com: 6.9 billion in December 2022, up 1.5% from 6.8 billion in December 2021.
  • Instagram.com: 6.3 billion in December 2022, down 3.1% from 6.5 billion in December 2021.
  • TikTok.com: 1.9 billion in December 2022, up 26.7% from 1.5 billion in December 2021.
  • Reddit.com: 1.8 billion in December 2022, down 5.3% from 1.9 billion in December 2021.
  • LinkedIn.com: 1.5 billion in December 2022, up 7.1% from 1.4 billion in December 2021.
  • Pinterest.com: 1.0 billion in December 2022, up 11.1% from 0.9 billion in December 2021.

The most significant trends worth noting are monthly visits to TikTok are up 26.7% year over year from a smaller base, while monthly visits to Facebook are down 14.2% from a bigger base.

So, the short-term events at Twitter over the past 90 days may have taken the spotlight off the long-term trends at TikTok and Facebook over the past year for some industry observers.

But based on Southern’s article in Search Engine Journal, “Facebook Shifts Focus To Short-Form Video After Stock Plunge,” which was published on February 6, 2022, Facebook CEO Mark Zuckerberg is focused on these trends.

In a call with investors, Zuckerberg said back then:

“People have a lot of choices for how they want to spend their time, and apps like TikTok are growing very quickly. And this is why our focus on Reels is so important over the long term.”

Meanwhile, there were 91% more monthly visits to YouTube in December 2022 than there were to Facebook. And that only counts the visits that Similarweb tracks from mobile and desktop devices.

Similarweb doesn’t track visits from connected TVs (CTVs).

Measuring Data From Connected TVs (CTVs) And Co-Viewing

Why would I wish to draw your attention to CTVs?

First, global viewers watched a daily average of over 700 million hours of YouTube content on TV devices, according to YouTube internal data from January 2022.

And Insider Intelligence reported in 2022 that 36.4% of the U.S. share of average time spent per day with YouTube came from connected devices, including Apple TV, Google Chromecast, Roku, and Xfinity Flex, while 49.3% came from mobile devices, and 14.3% came from desktops or laptops.

Second, when people watch YouTube on a connected TV, they often watch it together with their friends, family, and colleagues – just like they did at Super Bowl parties before the pandemic.

There’s even a term for this behavior: Co-viewing.

And advertisers can now measure their total YouTube CTV audience using real-time and census-level surveys in over 100 countries and 70 languages.

This means Heineken and Marvel Studios can measure the co-viewing of their Super Bowl ad in more than 100 markets around the globe where Heineken 0.0 non-alcoholic beer is sold, and/or 26 countries where “Ant-Man and The Wasp: Quantumania” is scheduled to be released three to five days after the Big Game.

It also enables Apple Music to measure the co-viewing of their Super Bowl LVII Halftime Show during Big Game parties worldwide (except Mainland China, Iran, North Korea, and Turkmenistan, where access to YouTube is currently blocked).

And, if FanDuel has already migrated to Google Analytics 4 (GA4), then the innovative sports-tech entertainment company can not only measure the co-viewing of their Big Game teasers on YouTube AdBlitz in 16 states where sports betting is legal, but also measure engaged-view conversions (EVCs) from YouTube within 3 days of viewing Rob Gronkowski’s attempt to kick a live field goal.

 

Advertisers couldn’t do that in 2022. But they could in a couple of weeks.

If advertisers want to follow their audience, then they should be moving some of their ad budgets out of Facebook, testing new tactics, and experimenting with new initiatives on YouTube in 2023.

Where should the advertisers leaving Twitter shift their budgets long term? And how will that change their Super Bowl strategies in the short term?

According to Similarweb, monthly visits to ads.twitter.com, the platform’s ad-buying portal dropped 15% worldwide from 2.5 million in December 2021 to 2.1 million in December 2022.

So, advertisers were heading for the exit weeks before they learned that 500 top advertisers had left the platform.

Where Did Their Ad Budgets Go?

Well, it’s hard to track YouTube advertising, which is buried in Google’s sprawling ad business.

And we can’t use business.facebook.com as a proxy for interest in advertising on that platform because it’s used by businesses for other purposes, such as managing organic content on their Facebook pages.

But monthly visits to ads.snapchat.com, that platform’s ad-buying portal, jumped 88.3% from 1.6 million in December 2021 to 3.0 million in December 2022.

Monthly visits to ads.tiktok.com are up 36.6% from 5.1 million in December 2021 to 7.0 million in December 2022.

Monthly visits to ads.pinterest.com are up 23.3% from 1.1 million in December 2021 to 1.4 million in December 2022.

And monthly visits to business.linkedin.com are up 14.6% from 5.7 million in December 2021 to 6.5 million in December 2022.

It appears that lots of advertisers are hedging their bets by spreading their money around.

Now, most of them should probably continue to move their ad budgets into Snapchat, TikTok, Pinterest, and LinkedIn – unless the “Chief Twit” can find a way to keep his microblogging service from becoming “a free-for-all hellscape, where anything can be said with no consequences!

How will advertisers leaving Twitter change their Super Bowl plan this year?

To double-check my analysis, I interviewed Joaquim Salguerio, who is the Paid Media Director at LINK Agency. He’s managed media budgets of over eight figures at multiple advertising agencies.

Below are my questions and his answers.

Greg Jarboe: “Which brands feel that Twitter has broken their trust since Musk bought the platform?”

Joaquim Salguerio: “I would say that several brands will have different reasonings for this break of trust.

First, if you’re an automaker, there’s suddenly a very tight relationship between Twitter and one of your competitors.

Second, advertisers that are quite averse to taking risks with their communications because of brand safety concerns might feel that they still need to be addressed.

Most of all, in a year where we’re seeing mass layoffs from several corporations, the Twitter troubles have given marketing teams a reason to re-evaluate its effectiveness during a time of budget cuts. That would be a more important factor than trust for most brands.

Obviously, there are some famous cases, such as the Lou Paskalis case, but it’s difficult to pinpoint a brand list that would have trust as their only concern.”

GJ: “Do you think it will be hard for Twitter to regain their trust before this year’s Super Bowl?”

JS: “It’s highly unlikely that any brand that has lost trust in Twitter will change its mind in the near future, and definitely not in time for the Super Bowl. Most marketing plans for the event will be finalized by now and recent communications by Twitter leadership haven’t signaled any change in direction.

If anything, from industry comments within my own network, I can say that comments from Musk recently (“Ads are too frequent on Twitter and too big. Taking steps to address both in coming weeks.”) were quite badly received. For any marketers that believe Twitter advertising isn’t sufficiently effective, this pushes them further away.

Brand communications should still occur on Twitter during Super Bowl though – it will have a peak in usage. And advertising verticals that should dominate the advertising space on Twitter are not the ones crossing the platform from their plans.”

GJ: “How do you think advertisers will change their Super Bowl plans around Twitter this year?”

JS: “The main change for advertising plans will likely be for brand comms amplification. As an example, the betting industry will likely be heavily present on Twitter during the game and I would expect little to no change in plans.”

In the FCMG category, though, time sensitivity won’t be as important, which means that social media teams will likely be making an attempt at virality without relying as much on paid dollars.

If budgets are to diverge, they will likely be moved within the social space and toward platforms that will have user discussion/engagement from the Super Bowl (TikTok, Reddit, etc.)”

GJ: “What trends will we see in advertising budget allocation for this year’s Super Bowl?”

Joaquim Salguerio: “We should see budget planning much in line with previous years in all honesty. TV is still the most important media channel on Super Bowl day.

Digital spend will likely go towards social platforms, we predict a growth in TikTok and Reddit advertising around the big day for most brands.

Twitter should still have a strong advertising budget allocated to the platform by the verticals aiming to get actions from users during the game (food delivery/betting/etc.).”

GJ: “Which platforms will benefit from this shift?”

JS: “Likely, we will see TikTok as the biggest winner from a shift in advertising dollars, as the growth numbers are making it harder to ignore the platform as a placement that needs to be in the plan.

Reddit can also capture some of this budget as it has the right characteristics marketers are looking for around the Super Bowl – it’s relevant to what’s happening at the moment and similar demographics.”

GJ: “Do you think advertisers that step away from Twitter for this year’s Big Game will stay away long term?”

JS: “That is impossible to know, as it’s completely dependent on how the platform evolves and the advertising solutions it will provide. Twitter’s proposition was always centered around brand marketing (their performance offering was always known to be sub-par).

Unless brand safety concerns are addressed by brands that decided to step away, it’s hard to foresee a change.

I would say that overall, Super Bowl ad spend on Twitter should not be as affected as it’s been portrayed – it makes sense to reach audiences where audiences are.

Especially if you know the mindset. The bigger issue is what happens when there isn’t a Super Bowl or a World Cup.”

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