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TikTok Shares New Insights into How Users Respond to Promotions in the App

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TikTok Shares New Insights into How Users Respond to Promotions in the App

TikTok has shared the second installment of its ‘’Path-to-Purchase’ Report, which takes a deeper dive into how TikTok clips drive consumer action, and the key elements that improve marketing performance in the app.

The first part of the report, which TikTok published back in February, looked at how TikTok users discover and engage with brands via the app.

This second summary looks at how TikTok users feel about product promotions in their feed, and the products that they buy as a result of TikTok promotions.

According to the data, which was gathered by market research provider Material, 50% of TikTok users report feeling ‘joyful, excited, or happy’ about the products they’ve purchased via the app, while TikTok users are significantly more likely to recommend products that they find in their feed.

Celebrity and creator endorsements play a key role in this, with TikTok also noting that:

The TikTok audience is 48% more likely to discover new brands or products from celebrities or public figures, 25% more likely to discover them through creators, and 23% more likely to discover them through trending topics or hashtags than on other platforms. They’re also 15% more likely to use TikTok to research new brands or products – and a full 55% of TikTok users do so.”

So celebrity endorsements are a big winner – as they are on every platform – but partnering with creators can also have major discovery potential in the app.

That likely aligns with the more organic approach to promotions within the app, and how TikTok users engage with content. Indeed, TikTok ads expert Savannah Sanchez recently noted that she’s seen far worse performance with TikTok ads that utilize interactive display cards on screen, because those more overt promotional approaches are not as welcome in the app.

TikTok overlay ads

That’s not to say that they won’t work at all, but it’s interesting to note that ads that are more organic, native-looking TikTok clips generally perform better in the app.

Also, worth taking note of the point on hashtags here. On other platforms, hashtags seem to be losing their shine, but TikTok users are still discovering content via tags in the app.

The data also shows that 58% of TikTok users report discovering new brands and products on the platform, while 47% of TikTok users also look to convince others to buy products that they find in the app – with 49% making overt recommendations based on TikTok promotions

The research also shows that over half of TikTok users look for details about where to buy products that they’ve seen on the platform, which is 84% above traditional social apps.

TikTok Path to Purchase report

So the platform’s influence extends beyond the app itself, which is another note to consider in your TikTok performance tracking.

These are some interesting insights, which underline the evolving value of TikTok as a product discovery and promotion tool, and it may well be worth factoring in these data points when measuring your own TikTok campaigns.

Clearly, there’s significant brand value here, but the best campaigns, at least based on these stats, utilize organic looking content, from established creators, which can fuel big awareness effects, both on and off platform.

You can read TikTok’s full Path to Purchase (Part 2) report here.



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The best social media hacks to blow up your following in just a year

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The best social media hacks to blow up your following in just a year

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Get viral fast. Plus more social media hacks to grow your accounts.

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X Pitches Advertisers on Audience Reach Opportunities in ‘Q5’

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X Pitches Advertisers on Audience Reach Opportunities in ‘Q5’

X is making a push to win over advertisers in the holiday season, by promoting its opportunities in “Q5”, which covers the post-Christmas to mid-January period.

As explained by X:

During [Q5], we see reduced CPMs and cost-per-conversion as consumers shop for post-holiday deals and products to support their New Year’s ambitions. Last year, X saw a 5% reduction in the average CPM and a 27% reduction in the average cost-per-conversion1.

Which could present new opportunity to reach a larger audience with your promotions, if indeed they are engaging on X over the holiday period.

“Q5 is filled with a wide variety of tent-pole moments, ranging from the holidays to sports, entertainment and more. With a surge of engagement around these conversations, your brand can remain relevant to your audiences while driving maximum ROI.

X says that, based on engagement data from last year, there are a lot of potential topics of interest for brands.

X also notes that sports video views are surging in the app, up almost 25% YoY over the past 6 months, while vertical video is also gaining momentum.

“Vertical video is the fastest growing surface on X. Over 100M people around the world are consuming vertical video daily at an average of over 13 minutes per day. On many days, vertical video accounts for around 20% of all time spent on the platform.

Though I would advise some caution in trusting these data points.

In recent months, various questions have been raised as to what X counts as a video “view” versus an impression, which is when a post is shown in-feed.

Technically, X counts video views like this:

“The main X video view metric is triggered when a user watches a video for at least 2 seconds and sees at least 50% of the video player in-view. This applies to View metrics for both uploaded videos and live broadcasts.

But that’s different to the actual view count that’s displayed on posts:

“Anyone who is logged into X who views a post counts as a view, regardless of where they see the post (e.g. Home, Search, Profiles, etc.) or whether or not they follow the author. If you’re the author, looking at your own post also counts as a view.

Even worse, X counts multiple views from the same person in that count:

“Multiple views may be counted if you view a post more than once, but not all views are unique. For example, you could look at a post on web and then on your phone, and that would count as two views.

So you can see how the public view count on video posts can massively overstate how many people actually watched a clip, which could be why X is reporting such big spikes in engagement. It just depends on which “view” metric it’s referring to here, actual views or exposure in stream.

Which makes all of these numbers a little difficult to determine, while X owner Elon Musk and CEO Linda Yaccarino have also continued to amplify misleading engagement stats via their own X profiles, muddying the waters as to what kind of actual reach and engagement you can expect.

And that’s before you consider the concerns that other advertisers have had with their promotions potentially being displayed alongside harmful or offensive content in the app.

But depending on how you feel about these aspects, and where your target audience is active, it could be worth considering X for your post-holiday promotions, as you look to maximize sales activity over the holiday period.

It’s also worth considering that with fewer big-name brands taking prime spots in the app, there may also be additional opportunity to reach people via X promotions.

There may be value, depending on your strategic thinking, though I would be keeping an eye on actual engagement

You can read more of X’s Q5 insights here.



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Gaza and Instagram make an explosive mix in Hollywood

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Gal Gadot regularly posts demands for the release of hostages held by Hamas in Gaza

Gal Gadot regularly posts demands for the release of hostages held by Hamas in Gaza – Copyright GETTY IMAGES NORTH AMERICA/AFP/File Drew Angerer

Audrey Pilon-Topkara

Hollywood celebrities are paying the price for taking sides in the Gaza war — plastering their social media accounts with slogans such as “Free Palestine” or “I stand with Israel”.

Israeli actress Gal Gadot, best known for starring in “Wonder Woman”, has expressed unyielding support for her country since October 7, when Hamas fighters burst out of Gaza, killing about 1,200 people, mostly civilians, and taking around 240 hostage, according to Israeli officials.

“I stand with Israel, you should too,” she declared to her 109 million Instagram followers.

She has continued to regularly publish or share posts demanding that Hamas release the civilians it is holding — earning her both approval and criticism.

“While you’re at it, can you use your platform to share all the missing and killed innocent Palestinians too?” a user on X, formerly Twitter, wrote in response to one of her posts.

In reprisal for the October 7 attacks, Israel has pounded the Gaza Strip and launched a ground invasion, killing more than 17,000 people, mostly women and children, according to Gaza’s Hamas government.

The Instagram account of American model Gigi Hadid, who is of Palestinian descent and followed by 79 million, has spent less attention on fashion in recent weeks.

She cited the “systemic mistreatment of the Palestinian people by the government of Israel”.

“Stop spreading lies. You and your sisters are antisemitic,” said one comment, with many others expressing similar views.

Famous stars can generate equally strong admiration and repulsion from the public, especially if they comment on divisive issues.

Well before social media, boxer Muhammad Ali, the actor Jane Fonda and singer Bob Dylan were adored or hated over their opposition to the Vietnam War.

More recently the actors Ben Stiller, Angelina Jolie and Sean Penn showed their support for Ukraine by visiting the country, in moves that were approved by most of their Western fans.

– Insults –

But the Israel-Palestinian issue is more divisive than most, exposing celebrities to even fiercer backlashes.

Kylie Jenner, the half-sister of socialite Kim Kardashian, shared a pro-Israeli post with her 399 million Instagram followers shortly after October 7, which according to US media she deleted an hour later after being hit with insults.

The Oscar-winning actor Susan Sarandon was dropped by her talent agency in November for comments she made at a pro-Palestinian rally, for which she later apologised.

Melissa Barrera, star of the fifth and sixth instalments of the “Scream” franchise, was cut from the cast of the seventh by the producers, who said they had “zero tolerance for anti-Semitism and incitement to hatred”.

The Mexican had denounced what she called “ethnic cleansing” in Gaza.

Celebrities who take sides in the conflict have “a lot to lose and little to gain”, said Nicolas Vanderbiest, founder of the public relations firm Saper Vedere in Brussels.

Producers and sponsors have little appetite for mixing geopolitics and business, he said.

In this issue, two “extremely organised” communities are on the lookout, creating a “herd affect”, Vanderbiest added.

Tom Cruise prevented his own agent from losing her job after she had referred to “genocide” on her Instagram account, according to the cinema trade press.

Celebrities could just stay quiet, but with this conflict there is “pressure to pronounce” and no immunity from criticism, said Jamil Jean-Marc Dakhlia, a professor of information and communication at Sorbonne Nouvelle University in Paris.

“Silence is seen as taking a position,” Dakhlia said. “So we are in a situation where you are forced to take sides, and not necessarily with much nuance.”

American singer and actor Selena Gomez, with 429 million Instagram followers, has been criticised for not taking a stronger stance on the issue.

Along with hundreds of others, including Hadid, singer Jennifer Lopez and actor Joaquin Phoenix, she took a middle road, signing a petition calling for a ceasefire and the safe release of hostages.

Earlier, hundreds of celebrities, including Gadot, had signed an open letter thanking US President Joe Biden for supporting “the Jewish people” and calling for the release of all hostages held by Hamas.

Very few signed both.

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