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Court Rules that Apple Must Allow Alternate In-App Payment Options, Paving the Way for New Monetization Options

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The long-running Apple versus Epic Games legal saga may not have grabbed your attention, given the various technical complexities involved, and the stakes really only relating to major companies seemingly making more money from their efforts. But there is a critical consideration for general social media users within the case notes, which many could have missed – and that element saw a potentially big win today, depending on what Apple chooses to do next.

Today, District Court Judge Yvonne Gonzalez ruled that Apple is no longer allowed to prohibit developers from including external links that direct users to third-party payment platforms from their apps.

The actual terms of the ruling are as follows:

“Apple Inc., and its officers, agents, servants, employees and any person in active concert or participation with them (“Apple”), are hereby permanently restrained and enjoined from prohibiting developers from (i) including in their apps and their metadata buttons, external links and other calls to action that direct consumers to purchasing mechanisms, in addition to In-App purchasing and (ii) communicating with customers through points of contact obtained voluntarily from customers through account registration obtained within the app.”

In summary, iOS apps will now be allowed to direct users to alternative payment platforms, beyond Apple’s own App Store transaction process, which will also mean that companies will no longer be required to pay Apple’s oft-criticized fees on all in-app spending.

Which could be massive for the broader ‘creator economy’, and the push among social networks to provide more ways for users to generate income from their on-platform efforts.

As an illustration of the current state, here’s a breakdown of Twitter’s ticketed Spaces payment flow on iOS devices right now:

  • Space ticket price = $5
  • 70c goes to Twitter (up to your first $50k in total earnings)
  • $1.50 goes to Apple (based on 30% cut of iOS purchases)
  • $2.80 goes to the creator

So even though you’re the host, and you’re doing all the work, Apple, based on the current App Store processes, takes a big chunk of your earnings – and this relates not only to ticketed Spaces, but also to Super Follows, newsletter subscriptions, Facebook Live Events, anything that happens in your apps where you look to charge users in-stream.

Now, there may be a way around this, which could facilitate a lot more revenue potential for creators within social apps, and make this new creator monetization push even more effective in fueling opportunities, and thereby maximizing usage of the various apps and functions.

Which, in turn, would also have a major impact on Apple’s revenue.

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According to a recent report from Sensor Tower, de App Store generated $41.5 billion in revenue in the first half of 2021, a 22.1% increase year-on-year. Further, as per documents filed as part of the Apple vs. Epic case, gaming apps account for around 70% of App Store revenue, with the majority of that coming via in-app purchases.

Given that Apple could potentially lose such a big chunk of income, it’s inevitable that Apple will appeal the verdict, which means the legal case will drag on for some time yet. But as of right now, from December 9th, apps will be able to provide alternative payment options in iOS apps.

It’s difficult to fathom the full, potential ramifications here.

On one hand, the basic summary is that creators and developers will now be able to make more money, but the flow-on impacts of such could be massive. On an overall basis, Android is the most popular operating system in the world, so in that sense, there would be no real change, but iOS sees particularly high usage in first-world economies, where people are more likely to be spending more in-app.

With this in mind, and again considering the huge income that Apple generates from in-app purchases, all of that revenue will now, potentially, be re-distributed into new streams, which could fund all new platform pushes, all new income options, and could change the motivations for creators, developers, etc.

Which could spark a cascade of major shifts. Again, Apple’s not going to let the ruling go unchallenged, so it seems very unlikely that the December 9th deadline will mean much beyond this on-paper ruling. But it’s a significant decision, and one which could, at the least, force Apple to re-think its processes, and change the game for digital creators and brands.

Socialmediatoday.com

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SOCIAL

Meta Publishes New Report on the Increasing Consumer Reliance on Business Messaging

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Meta Publishes New Report on the Increasing Consumer Reliance on Business Messaging

Messaging has become an increasingly important connective tool for many businesses and consumers, with more than 20 billion messages now sent between people and brands on Messenger alone every month. It’s convenient, generally sees quick response, and is available within the apps that people are already comfortable with for their direct interactions. In fact, 64% of people now say they would prefer to message rather than call a business.

With this in mind, Meta recently partnered with de Boston Consulting Group on a survey of more than 6,500 respondents across the APAC region, in order to glean more insight into how APAC users are looking to use messaging for brand queries, and how businesses can better align with these shifts.

The 29-page report, which you can download här, includes a range of valuable insights into the importance, and value, of messaging interactions. Here’s a look at some of the key notes:

First off, the report looks at the growing adoption of business messaging, and how that’s changed throughout the pandemic.

The global lockdowns led to a significant boost in eCommerce activity, and as such, it’s little surprise to see the reliance on business messaging rise in recent years. But that’s also a key trend of note for brands – as more consumers conduct more of their interactions via messaging, and other online means, that, in turn, increases their expectation of the same options from other businesses.

The report also provides a somewhat surprising look at how often people are messaging with brands:

Meta messaging report

That’s a lot of activity, which seems more impactful than the raw numbers, in terms of messaging volume. A lot of consumers are interacting with brands every other day, so it’s not just that they’re using this as a supplementary connection channel, it’s fast becoming an essential connector for businesses.

The report also looks at the different ways in which brands can use messaging within their process:

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Meta messaging report
Meta messaging report

As well as the key pain points for consumers when messaging with brands:

Meta messaging report

There are some interesting insights here, worth factoring into your planning. Really, if you’re not offering direct messaging as a connective option, or optimizing for it, you’re likely missing out. And while this data is APAC specific, most of these trends would likely hold in other regions as well, which could give you some food for thought for your planning, particularly as we head into the holiday sales push.

You can download Meta’s full ‘Business Messaging: The Quiet Channel Revolution across Tech’ report här.

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