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SEO Agency Software (What Do They Use?)

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SEO Agency Software (What Do They Use?)

Here’s my selection of the software that SEO agencies use to get their work done and manage their teams successfully.

Accurate data is important for SEO agencies to make good decisions. As a result, every agency I’ve worked for over the past 10 years has had access to Ahrefs. 

So when it comes to providing specific SEO services for clients, it mostly comes down to using the different Ahrefs tools.

Keyword research

Most agencies use Google Keyword Planner (GKP) or a tool like Ahrefs’ Keywords Explorer to do their keyword research. 

GKP used to be considered the most accurate keyword tool because the data came from Google. These days, however, it’s probably not true. 

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Here’s why.

Firstly, GKP no longer shows exact search volumes—it only shows a range. 

Keyword data, via Google Keyword Planner
Google Keyword Planner’s estimated average monthly searches.

Whereas, Ahrefs gives a more definitive answer in terms of volume, which is more helpful for agencies planning an SEO campaign.

Keyword data, via Ahrefs' Keywords Explorer
“Volume” column in Ahrefs’ Keywords Explorer.

Secondly, Ahrefs CMO Tim Soulo’s GKP study suggested that GKP data is overestimated

91.45% of search volumes in GKP are overestimates

It’s why many agencies have switched to third-party tools like Ahrefs’ Keywords Explorer to do their keyword research. 

Overview report, via Ahrefs' Keywords Explorer

Generally speaking, tools like this can provide a helpful representation of what’s happening in the search results. 

Competitor analysis

Each agency has its methods for completing a competitor analysis. But there is one common denominator that most agencies will agree on—speed.

With multiple clients contacting you at all times during the working day, agency workers must understand a competitor’s SEO strategy. They then need to share it at a moment’s notice with the client. 

To get a bird’s-eye view of the competitor landscape, you can use a tool like Ahrefs’ Site Explorer.

Simply plug a domain into Site Explorer and head to the Organic competitors report.

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Organic competitors report, via Ahrefs' Site Explorer

This tool lets you quickly identify the top five organic competitors for the domain entered and shows you their value plotted against their traffic. 

Once you’ve identified your top competitors, you can analyze them further by scrolling down to the Top competing domains report to get into the details.

Another quick method to analyze your competitors’ websites is to use Ahrefs’ SEO Toolbar to get an overview of each competitor and jot a few notes down about each site.

Here’s an example of me looking at the Nasty Gal homepage using the toolbar.

Nasty Gal website content details, via Ahrefs' SEO Toolbar

From here, you can understand the state of the competitor’s SEO and also use Site Explorer and Keywords Explorer to dig deeper into the details.

Once the agency has enough information about the competitors, it’ll typically present its findings in a PowerPoint format.

Rank tracking

Rank tracking overview, via Ahrefs' Rank tracker

SEO agencies also need to prove results, and the primary way they do this is by tracking a client’s keywords and Google rankings. 

This often means tracking hundreds or even thousands of keywords and organizing them logically. But how can you do this?

You’ll need to use a software tool like Ahrefs’ Rank Tracker to do it effectively. 

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Rank Tracker can help you monitor several key performance indicators, such as:

  • Share of voice
  • Average position
  • Organic traffic
  • SERP features
  • Positions

Monitoring these data points helps you understand the impact of any Google updates as well as the performance of your website.

SEO audits and SEO proposals

Most agencies audit a prospective client’s site before working with them, so they can show the client what SEO issues are on the website and suggest fixes.

Although you can manually audit their site, it isn’t an efficient use of time.

Therefore, many agencies use a tool like Ahrefs’ Site Audit to quickly get to the core of a website’s SEO issues.

Site Audit homepage, via Ahrefs' Site Audit

Here’s an example of the types of issues the tool can find:

High-priority issues, via Ahrefs' Site Audit

This type of technical analysis overview is a good starting point for fixing the issues on your client’s website.

Link building

When it comes to link building, agencies usually focus on creating a stand-out piece of content for a client that will help them acquire links naturally. 

This content could be new research, a survey, or anything else the agency feels would accrue links over time. 

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Once it has made the content, it starts the outreach process—to spread awareness of the work.

To contact the relevant websites, it will typically use one of two tools:

  • BuzzStream – The first outreach tool I used in my agency career. It covers link prospecting, creating custom email templates, organizing contacts, and managing the outreach process.
  • Pitchbox – A popular alternative to BuzzStream that has testimonials from several well-known SEOs. Features are tailored toward agencies.

An SEO professional’s main objective is to rank websites in Google search, so it’s natural they’ll use several Google software products to understand their performance in the search engine.

Here’s my rundown of the top Google software SEO agencies typically use:

Google Analytics

Google Analytics (GA) is relatively ubiquitous in the agency-client world.

It’s usually the first place SEO agencies go to when they want to gauge the amount of traffic their clients’ websites have.

Google Search Console

Google Search Console is another popular tool SEOs in agencies use to gauge performance. 

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It allows you to:

  • View how often your site appears in Google Search and which search queries it shows for, and how often searchers click through for those queries.
  • Get a breakdown of websites that link to your site.
  • See if Google can find and crawl your site.
  • Fix indexing problems and request reindexing of new or updated content.
  • Receive alerts when Google encounters issues on your site.

Google Looker Studio (formerly known as Google Data Studio)

Like rank tracking, reporting on the progress of your SEO campaign is important for agencies of all sizes. 

Tools like Google Looker Studio (GLS) allow them to do several things:

  • Aggregate multiple data sets – GA, GSC, and Ahrefs data can be integrated into one dashboard.
  • Create scheduled reports – Schedule PDF reports to be sent to them and other stakeholders.

Check out our Data Studio documentation for more information on setting up the Ahrefs integration.

Google Trends

Spring Equinox "Interest Over Time" data, via Google Trends

Every keyword you search for in Google has a search trend. Agencies will spot-check these trends by typing them into Google Trends. It helps to give an idea of whether a keyword is worth targeting.

Agencies use Google Trends to visualize specific keywords’ rising or diminishing popularity.

Google Colaboratory 

Google Colaboratory in action

Google Colaboratory (Collab) is one of the tools that SEOs use to run Python scripts. 

Although you can run Python code in different ways, getting sign-off to run Python on your work laptop is often more trouble than it’s worth. 

Using a third-party tool like Collab enables you to bypass this restriction (in most cases) and run your favorite Python scripts, increasing your efficiency and automating the mundane.

Google PageSpeed Insights

CWV assessment for Ahrefs, via Google PageSpeed Insights

Site speed has been a hot topic for a few years now. Google estimated that for every one-second delay in mobile page load, conversions could fall up to 20%. 

One of the tools agency SEOs use to measure page speed and Core Web Vitals is Google PageSpeed Insights.

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There are other tools agencies use, such as:

  • Webpagetest.org – Great for comparing site speed vs. competitors’.
  • GTmetrix – Good all-around tool for checking site speed.

With so many SEO Chrome extensions, it’s hard to know which ones to use. These are the extensions most shared in agencies I’ve worked in. 

It may seem unconventional that agencies use free Chrome extensions, but it comes back to speed. 

These types of extensions help you to identify issues quickly. You can always return to the issues later for further analysis if needed. 

Chrome DevTools

Data on Ahrefs, via Chrome DevTools on ahrefs.com

Chrome DevTools is another useful tool for most agency SEOs that’s worth taking a look at. 

Although extensions, plugins, and software can help you spot-check the data quickly, you need to go into the code to understand what is happening. This is where Chrome DevTools can be really useful.

As agencies use various tools, they often dream of simplifying their tool setups into one single platform. Several “middle-ware” solutions can help you achieve this:

Supermetrics

Supermetrics connectors, via Supermetrics

Supermetrics is a paid software tool that allows you to integrate data from 100+ platforms together. This enables you to increase your agency’s efficiency—specifically with SEO reporting.

Zapier 

Example of Zapier tasks

Zapier is another useful tool that automates interactions between different software tools. 

This is particularly useful for automating repetitive tasks. Another benefit is that it is a no-code tool, so you don’t need any development experience to set up the automation.

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Time tracking, via Hubstaff

As an SEO agency, you and your team must keep track of your time. 

Every agency I’ve worked at has used a different time-tracking tool, and there doesn’t seem to be much consensus on which is the “best one.”

So here are a few examples of time-tracking software I’ve used in agencies:

  • Hubstaff – A great all-around time-tracking system.
  • Toggl – Popular with smaller agencies.
  • Timeneye – A simple and easy-to-use time tracker.
  • SAP – Comprehensive time-tracking solution.

6. Task and project management

The most efficient SEO teams will have their methods to organize and distribute tasks among their team members. 

Although you can do this in a humble spreadsheet, software tools can help. 

All of the below are great, and I have seen them used in agencies effectively.

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  • Trello – Basic Kanban board functionality with simple and effective project management.
  • ClickUp – Useful to keep your team on track with progress and break down tasks.
  • Monday – Easy-to-use task management tool with no-code automation built in.
  • Confluence – Team workspace useful for agencies working with clients to track progress on shared goals.
  • Basecamp – One of the easiest-to-use task management platforms around.

7. Team and client meetings

SEO agencies have lots of clients, and the reality is they will all have their preferred method of getting in contact with you. 

Microsoft Teams

Microsoft Teams landing page, via microsoft.com

When it comes to remote meetings, Microsoft Teams is the de facto standard for SEO agencies in terms of client-agency communication. 

This is because signing off on a Microsoft product with the IT department in most agencies is generally much easier.

Microsoft 365 apps, via microsoft.com

The most used software suite by far for agency SEOs is Microsoft Office (now known as Microsoft 365). 

Yes—it’s not the most exciting piece of software. But it’s been a constant presence throughout my agency career.

The key products SEO agencies use in Microsoft 365 are:

  • Microsoft Outlook – Send and receive emails.
  • Microsoft Excel – Analyze data from your SEO campaigns.
  • Microsoft Word – Prepare documents for your SEO campaigns.
  • Microsoft PowerPoint – Create presentations, reports, and pitch decks for your clients or prospective clients.

If you are working with clients, they’ll expect you to have access to this software.

Sidenote.

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Google offers software that mirrors the functionality of Microsoft 365 for free. There is nothing wrong with the Google software option. But on the whole, agencies still prefer to use Microsoft 365.

9. Working with freelancers

Working with freelancers in an agency setting is becoming more common. You can manage them through day-to-day task management and existing HR tools, but some agencies prefer to keep them separate. 

If you are working with freelancers at scale, you may need a platform to manage them. 

Lano

Tools like Lano enable you to manage freelancers, e.g., allowing you to pay your remote contractors easily. 

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Lano features, via lano.io

10. Contracts and recurring payments

DocuSign example contract, via DocuSign

Once your agency has won a new client, you must create a contract and set a recurring billing schedule. 

Here’s how agencies of different sizes approach it:

Many of the larger agencies will use purchase orders (POs). In the past, I’ve used tools such as Mediaocean’s Prisma to book these in. 

For smaller agencies, it’s more likely they’ll use something like DocuSign or Stripe, but every agency will have its preferred methods.

Final thoughts

Access to the best software is vital for agencies; without this, they can’t advise their clients effectively and efficiently. 

Got questions? Ping me on Twitter 🙂

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How To Use ChatGPT For Keyword Research

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How To Use ChatGPT For Keyword Research

Anyone not using ChatGPT for keyword research is missing a trick.

You can save time and understand an entire topic in seconds instead of hours.

In this article, I outline my most effective ChatGPT prompts for keyword research and teach you how I put them together so that you, too, can take, edit, and enhance them even further.

But before we jump into the prompts, I want to emphasize that you shouldn’t replace keyword research tools or disregard traditional keyword research methods.

ChatGPT can make mistakes. It can even create new keywords if you give it the right prompt. For example, I asked it to provide me with a unique keyword for the topic “SEO” that had never been searched before.

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Interstellar Internet SEO: Optimizing content for the theoretical concept of an interstellar internet, considering the challenges of space-time and interplanetary communication delays.”

Although I want to jump into my LinkedIn profile and update my title to “Interstellar Internet SEO Consultant,” unfortunately, no one has searched that (and they probably never will)!

You must not blindly rely on the data you get back from ChatGPT.

What you can rely on ChatGPT for is the topic ideation stage of keyword research and inspiration.

ChatGPT is a large language model trained with massive amounts of data to accurately predict what word will come next in a sentence. However, it does not know how to do keyword research yet.

Instead, think of ChatGPT as having an expert on any topic armed with the information if you ask it the right question.

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In this guide, that is exactly what I aim to teach you how to do – the most essential prompts you need to know when performing topical keyword research.

Best ChatGPT Keyword Research Prompts

The following ChatGPT keyword research prompts can be used on any niche, even a topic to which you are brand new.

For this demonstration, let’s use the topic of “SEO” to demonstrate these prompts.

Generating Keyword Ideas Based On A Topic

What Are The {X} Most Popular Sub-topics Related To {Topic}?

Screenshot from ChatGPT 4, April 2024

The first prompt is to give you an idea of the niche.

As shown above, ChatGPT did a great job understanding and breaking down SEO into three pillars: on-page, off-page & technical.

The key to the following prompt is to take one of the topics ChatGPT has given and query the sub-topics.

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What Are The {X} Most Popular Sub-topics Related To {Sub-topic}?

For this example, let’s query, “What are the most popular sub-topics related to keyword research?”

Having done keyword research for over 10 years, I would expect it to output information related to keyword research metrics, the types of keywords, and intent.

Let’s see.

ChatGPT keyword prompt subtopicScreenshot from ChatGPT 4, April 2024

Again, right on the money.

To get the keywords you want without having ChatGPT describe each answer, use the prompt “list without description.”

Here is an example of that.

List Without Description The Top {X} Most Popular Keywords For The Topic Of {X}chatgpt keyword research prompt for most popular keywords

You can even branch these keywords out further into their long-tail.

Example prompt:

List Without Description The Top {X} Most Popular Long-tail Keywords For The Topic “{X}”

chatgpt keyword research prompt longtail keywordsScreenshot ChatGPT 4,April 2024

List Without Description The Top Semantically Related Keywords And Entities For The Topic {X}

You can even ask ChatGPT what any topic’s semantically related keywords and entities are!

chatgpt keyword research semantic intentScreenshot ChatGPT 4, April 2024

Tip: The Onion Method Of Prompting ChatGPT

When you are happy with a series of prompts, add them all to one prompt. For example, so far in this article, we have asked ChatGPT the following:

  • What are the four most popular sub-topics related to SEO?
  • What are the four most popular sub-topics related to keyword research
  • List without description the top five most popular keywords for “keyword intent”?
  • List without description the top five most popular long-tail keywords for the topic “keyword intent types”?
  • List without description the top semantically related keywords and entities for the topic “types of keyword intent in SEO.”

Combine all five into one prompt by telling ChatGPT to perform a series of steps. Example:

“Perform the following steps in a consecutive order Step 1, Step 2, Step 3, Step 4, and Step 5”

Example:

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“Perform the following steps in a consecutive order Step 1, Step 2, Step 3, Step 4 and Step 5. Step 1 – Generate an answer for the 3 most popular sub-topics related to {Topic}?. Step 2 – Generate 3 of the most popular sub-topics related to each answer. Step 3 – Take those answers and list without description their top 3 most popular keywords. Step 4 – For the answers given of their most popular keywords, provide 3 long-tail keywords. Step 5 – for each long-tail keyword offered in the response, a list without descriptions 3 of their top semantically related keywords and entities.”

Generating Keyword Ideas Based On A Question

Taking the steps approach from above, we can get ChatGPT to help streamline getting keyword ideas based on a question. For example, let’s ask, “What is SEO?

“Perform the following steps in a consecutive order Step 1, Step 2, Step 3, and Step 4. Step 1 Generate 10 questions about “{Question}”?. Step 2 – Generate 5 more questions about “{Question}” that do not repeat the above. Step 3 – Generate 5 more questions about “{Question}” that do not repeat the above. Step 4 – Based on the above Steps 1,2,3 suggest a final list of questions avoiding duplicates or semantically similar questions.”

chatgpt for question keyword researchScreenshot ChatGPT 4, April 2024

Generating Keyword Ideas Using ChatGPT Based On The Alphabet Soup Method

One of my favorite methods, manually, without even using a keyword research tool, is to generate keyword research ideas from Google autocomplete, going from A to Z.

Generating Keyword Ideas using ChatGPT Based on the Alphabet Soup MethodScreenshot from Google autocomplete, April 2024

You can also do this using ChatGPT.

Example prompt:

“give me popular keywords that includes the keyword “SEO”, and the next letter of the word starts with a”

ChatGPT Alphabet keyword research methodScreenshot from ChatGPT 4, April 2024

Tip: Using the onion prompting method above, we can combine all this in one prompt.

“Give me five popular keywords that include “SEO” in the word, and the following letter starts with a. Once the answer has been done, move on to giving five more popular keywords that include “SEO” for each letter of the alphabet b to z.”

Generating Keyword Ideas Based On User Personas

When it comes to keyword research, understanding user personas is essential for understanding your target audience and keeping your keyword research focused and targeted. ChatGPT may help you get an initial understanding of customer personas.

Example prompt:

“For the topic of “{Topic}” list 10 keywords each for the different types of user personas”

ChatGPT and user personasScreenshot from ChatGPT 4, April 2024

You could even go a step further and ask for questions based on those topics that those specific user personas may be searching for:

ChatGPT and keyword research based on personaScreenshot ChatGPT 4, April 2024

As well as get the keywords to target based on those questions:

“For each question listed above for each persona, list the keywords, as well as the long-tail keywords to target, and put them in a table”

question and longtail and user persona using a table for ChatGPT keyword researchScreenshot from ChatGPT 4, April 2024

Generating Keyword Ideas Using ChatGPT Based On Searcher Intent And User Personas

Understanding the keywords your target persona may be searching is the first step to effective keyword research. The next step is to understand the search intent behind those keywords and which content format may work best.

For example, a business owner who is new to SEO or has just heard about it may be searching for “what is SEO.”

However, if they are further down the funnel and in the navigational stage, they may search for “top SEO firms.”

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You can query ChatGPT to inspire you here based on any topic and your target user persona.

SEO Example:

“For the topic of “{Topic}” list 10 keywords each for the different types of searcher intent that a {Target Persona} would be searching for”

ChatGPT For Keyword Research Admin

Here is how you can best use ChatGPT for keyword research admin tasks.

Using ChatGPT As A Keyword Categorization Tool

One of the use cases for using ChatGPT is for keyword categorization.

In the past, I would have had to devise spreadsheet formulas to categorize keywords or even spend hours filtering and manually categorizing keywords.

ChatGPT can be a great companion for running a short version of this for you.

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Let’s say you have done keyword research in a keyword research tool, have a list of keywords, and want to categorize them.

You could use the following prompt:

“Filter the below list of keywords into categories, target persona, searcher intent, search volume and add information to a six-column table: List of keywords – [LIST OF KEYWORDS], Keyword Search Volume [SEARCH VOLUMES] and Keyword Difficulties [KEYWORD DIFFICUTIES].”

Using Chat GPT as a Keyword Categorization ToolScreenshot from ChatGPT, April 2024

Tip: Add keyword metrics from the keyword research tools, as using the search volumes that a ChatGPT prompt may give you will be wildly inaccurate at best.

Using ChatGPT For Keyword Clustering

Another of ChatGPT’s use cases for keyword research is to help you cluster. Many keywords have the same intent, and by grouping related keywords, you may find that one piece of content can often target multiple keywords at once.

However, be careful not to rely only on LLM data for clustering. What ChatGPT may cluster as a similar keyword, the SERP or the user may not agree with. But it is a good starting point.

The big downside of using ChatGPT for keyword clustering is actually the amount of keyword data you can cluster based on the memory limits.

So, you may find a keyword clustering tool or script that is better for large keyword clustering tasks. But for small amounts of keywords, ChatGPT is actually quite good.

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A great use small keyword clustering use case using ChatGPT is for grouping People Also Ask (PAA) questions.

Use the following prompt to group keywords based on their semantic relationships. For example:

“Organize the following keywords into groups based on their semantic relationships, and give a short name to each group: [LIST OF PAA], create a two-column table where each keyword sits on its own row.

Using Chat GPT For Keyword ClusteringScreenshot from ChatGPT, April 2024

Using Chat GPT For Keyword Expansion By Patterns

One of my favorite methods of doing keyword research is pattern spotting.

Most seed keywords have a variable that can expand your target keywords.

Here are a few examples of patterns:

1. Question Patterns

(who, what, where, why, how, are, can, do, does, will)

“Generate [X] keywords for the topic “[Topic]” that contain any or all of the following “who, what, where, why, how, are, can, do, does, will”

question based keywords keyword research ChatGPTScreenshot ChatGPT 4, April 2024

2. Comparison Patterns

Example:

“Generate 50 keywords for the topic “{Topic}” that contain any or all of the following “for, vs, alternative, best, top, review”

chatgpt comparison patterns for keyword researchScreenshot ChatGPT 4, April 2024

3. Brand Patterns

Another one of my favorite modifiers is a keyword by brand.

We are probably all familiar with the most popular SEO brands; however, if you aren’t, you could ask your AI friend to do the heavy lifting.

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Example prompt:

“For the top {Topic} brands what are the top “vs” keywords”

ChatGPT brand patterns promptScreenshot ChatGPT 4, April 2024

4. Search Intent Patterns

One of the most common search intent patterns is “best.”

When someone is searching for a “best {topic}” keyword, they are generally searching for a comprehensive list or guide that highlights the top options, products, or services within that specific topic, along with their features, benefits, and potential drawbacks, to make an informed decision.

Example:

“For the topic of “[Topic]” what are the 20 top keywords that include “best”

ChatGPT best based keyword researchScreenshot ChatGPT 4, April 2024

Again, this guide to keyword research using ChatGPT has emphasized the ease of generating keyword research ideas by utilizing ChatGPT throughout the process.

Keyword Research Using ChatGPT Vs. Keyword Research Tools

Free Vs. Paid Keyword Research Tools

Like keyword research tools, ChatGPT has free and paid options.

However, one of the most significant drawbacks of using ChatGPT for keyword research alone is the absence of SEO metrics to help you make smarter decisions.

To improve accuracy, you could take the results it gives you and verify them with your classic keyword research tool – or vice versa, as shown above, uploading accurate data into the tool and then prompting.

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However, you must consider how long it takes to type and fine-tune your prompt to get your desired data versus using the filters within popular keyword research tools.

For example, if we use a popular keyword research tool using filters, you could have all of the “best” queries with all of their SEO metrics:

ahrefs screenshot for best seoScreenshot from Ahrefs Keyword Explorer, March 2024

And unlike ChatGPT, generally, there is no token limit; you can extract several hundred, if not thousands, of keywords at a time.

As I have mentioned multiple times throughout this piece, you cannot blindly trust the data or SEO metrics it may attempt to provide you with.

The key is to validate the keyword research with a keyword research tool.

ChatGPT For International SEO Keyword Research

ChatGPT can be a terrific multilingual keyword research assistant.

For example, if you wanted to research keywords in a foreign language such as French. You could ask ChatGPT to translate your English keywords;

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translating keywords with ChatGPTScreenshot ChatGPT 4, Apil 2024
The key is to take the data above and paste it into a popular keyword research tool to verify.
As you can see below, many of the keyword translations for the English keywords do not have any search volume for direct translations in French.
verifying the data with ahrefsScreenshot from Ahrefs Keyword Explorer, April 2024

But don’t worry, there is a workaround: If you have access to a competitor keyword research tool, you can see what webpage is ranking for that query – and then identify the top keyword for that page based on the ChatGPT translated keywords that do have search volume.

top keyword from ahrefs keyword explorerScreenshot from Ahrefs Keyword Explorer, April 2024

Or, if you don’t have access to a paid keyword research tool, you could always take the top-performing result, extract the page copy, and then ask ChatGPT what the primary keyword for the page is.

Key Takeaway

ChatGPT can be an expert on any topic and an invaluable keyword research tool. However, it is another tool to add to your toolbox when doing keyword research; it does not replace traditional keyword research tools.

As shown throughout this tutorial, from making up keywords at the beginning to inaccuracies around data and translations, ChatGPT can make mistakes when used for keyword research.

You cannot blindly trust the data you get back from ChatGPT.

However, it can offer a shortcut to understanding any topic for which you need to do keyword research and, as a result, save you countless hours.

But the key is how you prompt.

The prompts I shared with you above will help you understand a topic in minutes instead of hours and allow you to better seed keywords using keyword research tools.

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It can even replace mundane keyword clustering tasks that you used to do with formulas in spreadsheets or generate ideas based on keywords you give it.

Paired with traditional keyword research tools, ChatGPT for keyword research can be a powerful tool in your arsenal.

More resources:


Featured Image: Tatiana Shepeleva/Shutterstock

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OpenAI Expected to Integrate Real-Time Data In ChatGPT

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OpenAI ChatGPT announcement

Sam Altman, CEO of OpenAI, dispelled rumors that a new search engine would be announced on Monday, May 13. Recent deals have raised the expectation that OpenAI will announce the integration of real-time content from English, Spanish, and French publications into ChatGPT, complete with links to the original sources.

OpenAI Search Is Not Happening

Many competing search engines have tried and failed to challenge Google as the leading search engine. A new wave of hybrid generative AI search engines is currently trying to knock Google from the top spot with arguably very little success.

Sam Altman is on record saying that creating a search engine to compete against Google is not a viable approach. He suggested that technological disruption was the way to replace Google by changing the search paradigm altogether. The speculation that Altman is going to announce a me-too search engine on Monday never made sense given his recent history of dismissing the concept as a non-starter.

So perhaps it’s not a surprise that he recently ended the speculation by explicitly saying that he will not be announcing a search engine on Monday.

He tweeted:

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“not gpt-5, not a search engine, but we’ve been hard at work on some new stuff we think people will love! feels like magic to me.”

“New Stuff” May Be Iterative Improvement

It’s quite likely that what’s going to be announced is iterative which means it improves ChatGPT but not replaces it. This fits into how Altman recently expressed his approach with ChatGPT.

He remarked:

“And it does kind of suck to ship a product that you’re embarrassed about, but it’s much better than the alternative. And in this case in particular, where I think we really owe it to society to deploy iteratively.

There could totally be things in the future that would change where we think iterative deployment isn’t such a good strategy, but it does feel like the current best approach that we have and I think we’ve gained a lot from from doing this and… hopefully the larger world has gained something too.”

Improving ChatGPT iteratively is Sam Altman’s preference and recent clues point to what those changes may be.

Recent Deals Contain Clues

OpenAI has been making deals with news media and User Generated Content publishers since December 2023. Mainstream media has reported these deals as being about licensing content for training large language models. But they overlooked a a key detail that we reported on last month which is that these deals give OpenAI access to real-time information that they stated will be used to give attribution to that real-time data in the form of links.

That means that ChatGPT users will gain the ability to access real-time news and to use that information creatively within ChatGPT.

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Dotdash Meredith Deal

Dotdash Meredith (DDM) is the publisher of big brand publications such as Better Homes & Gardens, FOOD & WINE, InStyle, Investopedia, and People magazine. The deal that was announced goes way beyond using the content as training data. The deal is explicitly about surfacing the Dotdash Meredith content itself in ChatGPT.

The announcement stated:

“As part of the agreement, OpenAI will display content and links attributed to DDM in relevant ChatGPT responses. …This deal is a testament to the great work OpenAI is doing on both fronts to partner with creators and publishers and ensure a healthy Internet for the future.

Over 200 million Americans each month trust our content to help them make decisions, solve problems, find inspiration, and live fuller lives. This partnership delivers the best, most relevant content right to the heart of ChatGPT.”

A statement from OpenAI gives credibility to the speculation that OpenAI intends to directly show licensed third-party content as part of ChatGPT answers.

OpenAI explained:

“We’re thrilled to partner with Dotdash Meredith to bring its trusted brands to ChatGPT and to explore new approaches in advancing the publishing and marketing industries.”

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Something that DDM also gets out of this deal is that OpenAI will enhance DDM’s in-house ad targeting in order show more tightly focused contextual advertising.

Le Monde And Prisa Media Deals

In March 2024 OpenAI announced a deal with two global media companies, Le Monde and Prisa Media. Le Monde is a French news publication and Prisa Media is a Spanish language multimedia company. The interesting aspects of these two deals is that it gives OpenAI access to real-time data in French and Spanish.

Prisa Media is a global Spanish language media company based in Madrid, Spain that is comprised of magazines, newspapers, podcasts, radio stations, and television networks. It’s reach extends from Spain to America. American media companies include publications in the United States, Argentina, Bolivia, Chile, Colombia, Costa Rica, Ecuador, Mexico, and Panama. That is a massive amount of real-time information in addition to a massive audience of millions.

OpenAI explicitly announced that the purpose of this deal was to bring this content directly to ChatGPT users.

The announcement explained:

“We are continually making improvements to ChatGPT and are supporting the essential role of the news industry in delivering real-time, authoritative information to users. …Our partnerships will enable ChatGPT users to engage with Le Monde and Prisa Media’s high-quality content on recent events in ChatGPT, and their content will also contribute to the training of our models.”

That deal is not just about training data. It’s about bringing current events data to ChatGPT users.

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The announcement elaborated in more detail:

“…our goal is to enable ChatGPT users around the world to connect with the news in new ways that are interactive and insightful.”

As noted in our April 30th article that revealed that OpenAI will show links in ChatGPT, OpenAI intends to show third party content with links to that content.

OpenAI commented on the purpose of the Le Monde and Prisa Media partnership:

“Over the coming months, ChatGPT users will be able to interact with relevant news content from these publishers through select summaries with attribution and enhanced links to the original articles, giving users the ability to access additional information or related articles from their news sites.”

There are additional deals with other groups like The Financial Times which also stress that this deal will result in a new ChatGPT feature that will allow users to interact with real-time news and current events .

OpenAI’s Monday May 13 Announcement

There are many clues that the announcement on Monday will be that ChatGPT users will gain the ability to interact with content about current events.  This fits into the terms of recent deals with news media organizations. There may be other features announced as well but this part is something that there are many clues pointing to.

Watch Altman’s interview at Stanford University

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Google’s Strategies For Dealing With Content Decay

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In the latest episode of the Search Off The Record podcast, Google Search Relations team members John Mueller and Lizzi Sassman did a deep dive into dealing with “content decay” on websites.

Outdated content is a natural issue all sites face over time, and Google has outlined strategies beyond just deleting old pages.

While removing stale content is sometimes necessary, Google recommends taking an intentional, format-specific approach to tackling content decay.

Archiving vs. Transitional Guides

Google advises against immediately removing content that becomes obsolete, like materials referencing discontinued products or services.

Removing content too soon could confuse readers and lead to a poor experience, Sassman explains:

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“So, if I’m trying to find out like what happened, I almost need that first thing to know. Like, “What happened to you?” And, otherwise, it feels almost like an error. Like, “Did I click a wrong link or they redirect to the wrong thing?””

Sassman says you can avoid confusion by providing transitional “explainer” pages during deprecation periods.

A temporary transition guide informs readers of the outdated content while steering them toward updated resources.

Sassman continues:

“That could be like an intermediary step where maybe you don’t do that forever, but you do it during the transition period where, for like six months, you have them go funnel them to the explanation, and then after that, all right, call it a day. Like enough people know about it. Enough time has passed. We can just redirect right to the thing and people aren’t as confused anymore.”

When To Update Vs. When To Write New Content

For reference guides and content that provide authoritative overviews, Google suggests updating information to maintain accuracy and relevance.

However, for archival purposes, major updates may warrant creating a new piece instead of editing the original.

Sassman explains:

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“I still want to retain the original piece of content as it was, in case we need to look back or refer to it, and to change it or rehabilitate it into a new thing would almost be worth republishing as a new blog post if we had that much additional things to say about it.”

Remove Potentially Harmful Content

Google recommends removing pages in cases where the outdated information is potentially harmful.

Sassman says she arrived at this conclusion when deciding what to do with a guide involving obsolete structured data:

“I think something that we deleted recently was the “How to Structure Data” documentation page, which I thought we should just get rid of it… it almost felt like that’s going to be more confusing to leave it up for a period of time.

And actually it would be negative if people are still adding markup, thinking they’re going to get something. So what we ended up doing was just delete the page and redirect to the changelog entry so that, if people clicked “How To Structure Data” still, if there was a link somewhere, they could still find out what happened to that feature.”

Internal Auditing Processes

To keep your content current, Google advises implementing a system for auditing aging content and flagging it for review.

Sassman says she sets automated alerts for pages that haven’t been checked in set periods:

“Oh, so we have a little robot to come and remind us, “Hey, you should come investigate this documentation page. It’s been x amount of time. Please come and look at it again to make sure that all of your links are still up to date, that it’s still fresh.””

Context Is Key

Google’s tips for dealing with content decay center around understanding the context of outdated materials.

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You want to prevent visitors from stumbling across obsolete pages without clarity.

Additional Google-recommended tactics include:

  • Prominent banners or notices clarifying a page’s dated nature
  • Listing original publish dates
  • Providing inline annotations explaining how older references or screenshots may be obsolete

How This Can Help You

Following Google’s recommendations for tackling content decay can benefit you in several ways:

  • Improved user experience: By providing clear explanations, transition guides, and redirects, you can ensure that visitors don’t encounter confusing or broken pages.
  • Maintained trust and credibility: Removing potentially harmful or inaccurate content and keeping your information up-to-date demonstrates your commitment to providing reliable and trustworthy resources.
  • Better SEO: Regularly auditing and updating your pages can benefit your website’s search rankings and visibility.
  • Archival purposes: By creating new content instead of editing older pieces, you can maintain a historical record of your website’s evolution.
  • Streamlined content management: Implementing internal auditing processes makes it easier to identify and address outdated or problematic pages.

By proactively tackling content decay, you can keep your website a valuable resource, improve SEO, and maintain an organized content library.

Listen to the full episode of Google’s podcast below:


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