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Vill du byta ut dina POTS-linjer? Digitala alternativ finns här


An old black telephone.

The time to act is now; this is the year to replace your older POTS lines.

The History of POTS

Plain old telephone services (POTS), have taken many forms since 1876, with older generations first knowing them as the landlines found in homes. However, by the mid-2010s, many organisations began moves to reduce their reliance on POTS, which was fuelled by the shift to VoIP, as well as the expectation that carriers would eventually retire their expansive networks of maturing copper lines.

Businesses first began by moving their copper line services to other forms of technology, such as DID on the PRI, eFax, SIP, or IP-based technology. At the same time, they found not all services worked well with VoIP. Those requiring an analog dial tone remained on POTS lines (including those mandated by law), such as faxes, alarms, point-of-sale devices, elevators, and e-911.

What this meant was by 2021, as POTS lines were no longer being support, many organisations found themselves still stuck with POTS lines for business-critical voice and fax services, but without an attractive alternative solution in sight.

Why It’s Time to Cut the POTS Cord

Cutting POTS can significantly cut your costs.


While the POTS in action may seem easy, as it’s essentially transmitting signals over a wire, the infrastructure required to support the communication is intricate. Calls made on POTS lines move across multiple places on a grid, traveling through mechanical buildings and parts like copper lines, switchboards, and towers. This aging physical infrastructure, which can be affected by weather-related outages and needs regular maintenance, creates costs for carriers, which is passed on to customers. Alternatively, digital lines don’t require the same investment as physical lines, making them less costly. On average, MetTel often is able to provide an immediate 30% reduction in fees when clients shift their POTS lines to digital solutions.

POTS’ Longevity is Coming to an End

Due to the complexity of upkeeping POTS infrastructure, many carriers have announced their plans to discontinue support for copper lines. Recently, major carriers like Verizon, AT&T, and CenturyLink have set dates to retire their POTS support. However, with many organisations still relying upon POTS to run their fax lines, alarms, point of sale, and elevator call buttons, they may soon find themselves in a difficult position. Without a POTS transformation strategy in place, healthcare facilities will no longer have access to fax machines, office high rises with no access elevator emergency lines, and brick-and-mortar stores without security or fire alarms to protect their goods.

A Reliable Alternative for POTS Comes to the Rescue

MetTel has developed a new solution, POTS Transformation, to provide a long-term path forward for organisations who still rely on POTS for their business-critical applications. MetTel provides a fully-managed service and support with deployment to replacement, as MetTel manages the entire migration process to ensure a seamless transition.

MetTel POTS Transformation offers:

  • Turn-key deployment, including managed equipment and professional installation
  • Business continuity, even during network outages
  • Ongoing management from 24/7/365 US-based NOC monitoring & support
  • LTE/5G connectivity for new locations and wireless backup services for existing location with broadband access.

Why POTS Transformation

MetTel’s on-demand webinar provides more information about the MetTel POTS Transformation network, deployment and installation process, as well as technical specs. Plus, we discuss real-world results, including a case study from a healthcare client who is receiving a 40% savings from migrating their POTS lines to MetTel’s solution.

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Kan tillverkare nå sin största potential i framtidens fabrik?


Can Manufacturers Reach Their Greatest Potential in the Factory of the Future?

Manufacturing has changed with evolving consumer demand and the rise of robotics, IoT and artificial intelligence.

When I talk to people about Industry 4.0 – that being, at its simplest level, applying smart technology to the business of manufacturing – many people bring up the loss of jobs as though robots are calling the shots in conference rooms around the world. “People always fear change,” Microsoft founder Bill Gates once said. He then pointed out that people feared electricity and coal and gas-powered engines, underscoring that the unknown is perhaps the most frightening thing of all.

As a technologist and user of technology, I see this digital story unfolding differently.

I feel a runner’s high when technology eases a burden or enables people or an organization to hit their goals. When it comes to manufacturing, let’s explore ways the smart factory might use digitization to enable people to reach their greatest potential.

First, in this modern era of business, a siloed approach to problem-solving does not work. We must collaborate across different industries and countries to find answers. We must be curious, together.

MxD: Where Innovators Play

Some really big players are stepping up. At a nondescript, 100,000-square-foot facility near downtown Chicago called MxD, AT&T is demonstrating how video intelligence using 5G technology and the Internet of Things (IoT) can provide near-real-time insights into operations directly on the factory floor.


While the acronym may sound like a top-secret operation from the latest Hollywood thriller, MxD is actually an amazing center of innovation in cooperation with the Department of Defense. MxD literally means “manufacturing times digital.” In a space about twice the size of a football field, nearly 300 partners are advancing the future of U.S. manufacturing. MxD is a testbed for digital manufacturing technology, the development of new products, data analysis and plenty of “what if” scenarios. Here is where AT&T is accelerating the deployment of 5G to the U.S. manufacturing industry. The goal is to accelerate 5G adoption, a technology Accenture predicts “will create a more seismic impact than any wireless technology evolution to come.”

What About Solving Real Problems for Real People?


In broad strokes, the story sounds fantastic, but I believe that real growth takes place at the crossroad of tech and humanity. So how does 5G impact people?

First, waste is one of the biggest bleeds for manufacturers. In lean manufacturing, the goal is to transform raw materials into what customers want to buy. Waste erodes profit and productivity. With AT&T’s video sensor technology, manufacturers can identify product abnormalities based on defined specifications and display real-time notifications. These alerts can then be charted on a dashboard to provide visibility into operations. Intrusion detection as a feature of video intelligence can inform management when someone approaches the conveyer belt to help ensure safety standards are met.

Beyond the measurable advantage, there’s a human side to this technology. As our work on the factory floor improves, there is more reason for people to celebrate measurable progress, be recognized for a job well done and take pride in one’s work.

Another example is safety monitoring. Manufacturers can create a “safety zone” in a designated area and receive near-real-time notifications to more efficiently manage operations. Object detection as a feature of video intelligence can notify management when someone places a nonessential item near the drill press, such as a tool or part.

A third example is inventory tracking. If you’ve ever walked the concrete floor of a plant, frantically searching for parts or supplies you thought were in stock, you know the stressful and costly side of inventory management. With AT&T’s technology, manufacturers can detect the number of boxes on a shelf and receive real-time notification when a box is removed. I like this seamless, Fitbit-style of work. While applying object detection as a feature of video intelligence, management can receive alerts if someone places the box outside of the designated area too.

Not to be too sci-fi here, but it is really interesting to see the role of AI and machine learning in AT&T’s IoT video intelligence to help businesses drive efficiencies on a near-real time basis. AT&T will be demonstrating how manufacturers can use video intelligence to monitor conveyor belt speed and production accuracy, monitor older equipment temperatures and maintenance, and monitor inventory levels and location. All of this is powered by AT&T 5GmmWave.

Advancing Humanity


Companies like AT&T and places like MxD are making the impossible possible. They advance humanity through ingenuity, collaboration and the next frontier of technology for manufacturers, the people who work in the factories and customers eventually benefit from those products. The factory of the future, then, is not something to be feared, but a vision to be embraced and a modern passageway to reach our greatest potential.



Disclaimer: This article is sponsored by AT&T Business, but the opinions are my own and don’t necessarily represent BBN Times and AT&T Business’s positions or strategies.


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