A new study finds that despite concerns about AI in online services, users are more satisfied with search engines and social media platforms than before. The...
Today, consumers have an increasing number of options for how to interact with your brand. These include virtual channels like social media and influencer marketing. While...
That’s why, as Sandford advises, you need to proactively communicate both the opportunity and the downsides. According to him, you should: Flag the issue in good...
Customer Satisfaction is the key to the success of any business. When customers get satisfied and happy with the experience they are provided, they become the...