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New Report Shows that Meta Sought to Cull Political Content from Facebook – and Users Didn’t Like it

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Meta Adds Updated Congressional District Data to Location Targeting Options for Ads

In January 2021, in the wake of the Capitol Riots, and after years of debate over the impact that political content was having on Facebook users, Meta CEO Mark Zuckerberg had decided enough was enough.  

As Zuckerberg noted in a Facebook earnings call on January 27th:

“One of the top pieces of feedback we’re hearing from our community right now is that people don’t want politics and fighting to take over their experience on our services.”

Political content had become so divisive, that Zuckerberg directed his engineering teams to effectively cut political content out of people’s News Feeds altogether, in order to focus on things that made people happier, with a view to getting Facebook usage growth back on track.

And Facebook’s team did. You may or may not have noticed, but political content has reduced in Facebook feeds, significantly so over the past 12 months. But in the end, Meta found that Facebook engagement didn’t increase as a result.

As it turns out, a lot of people do like political debates, even if they feel divisive.

These findings have been revealed in new documents obtained by The Wall Street Journal, which outline how Meta went about culling political content from Facebook feeds, then gradually adding it back in, in response to engagement shifts.

As WSJ notes, the demotion of political content in the app actually had various negative consequences in relation to Meta’s business:

“Views of content from what Facebook deems ‘high quality news publishers’ such as Fox News and CNN fell more than material from outlets users considered less trustworthy. User complaints about misinformation climbed, and charitable donations via the company’s fundraiser product through Facebook fell in the first half of 2022.”

In addition to this, WSJ reports, Facebook users simply didn’t like it.

The long-held criticism of Facebook in this respect has been that it benefits from political debates in the app, because they spark engagement, with people more likely to comment and share posts that they have a passionate response to, one way or another, which often means that argumentative, controversial takes gain more traction than balanced reports and content.

Which has made it the perfect breeding ground for more extreme political candidates to gain traction. As former US President Donald Trump showed, taking a hardline stance on controversial issues will certainly get you attention, with Trump using Facebook ads, in particular, as a key weapon to provoke people’s fears, and ideally, win their votes.

The downside of this is that such toxicity also pushes some audiences further away, and as Zuckerberg notes, a lot of Facebook users have indicated that they’ve had enough of the politics-based fights in the app, with their relatives and former school mates using the platform to push their controversial opinions, which are then displayed in amongst birthday wishes, marriage announcements, etc.

Evidently, though, Meta needs to maintain a balance – which it is trying to do:

“Meta now estimates politics accounts for less than 3% of total content views in users’ newsfeed, down from 6% around the time of the 2020 election, the documents show. But instead of reducing views through indiscriminate suppression or heavy-handed moderation, Facebook has altered the newsfeed algorithm’s recommendations of sensitive content toward what users say they value, and away from what simply makes them engage, according to documents and people familiar with the efforts.

That last element is important – Facebook has altered the feed algorithm to better promote what users say that they value, as opposed to what makes them engage.

This is a key distinction, which is almost impossible to get right. Meta, of course, would have its own metrics for ‘value’ in this context, and the actions that people take which demonstrate value, as opposed to straight engagement.

Time spent reading, link clicks, shares – all of these could be more indicative of ‘value’ as opposed to emotional engagement. But optimizing for maximum usage, while also managing this element, is a difficult balance, which no platform has got 100% right as yet.

TikTok’s algorithm is arguably closest to providing the best pure entertainment, based on your interests. But even then, TikTok has also been used to promote political content at times, and has its own concerns in regards to the suppression and promotion of certain posts.

The bottom line, however, is that Facebook’s algorithm is now looking to optimize for different elements, and that simply sparking emotional response may not be as effective as it once was. Unfortunately, we don’t know the alternative measures that will help you maximize reach and resonance in the app, but it’s worth noting the News Feed algorithm shift in this respect, and matching that against your own efforts in the app.

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With outburst, Musk puts X’s survival in the balance

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Even after Elon Musk gutted the staff by two-thirds, X, formerly Twitter, still has around 2,000 employees, and incurs substantial fixed costs like data servers and real estate

Even after Elon Musk gutted the staff by two-thirds, X, formerly Twitter, still has around 2,000 employees, and incurs substantial fixed costs like data servers and real estate
– Copyright POOL/AFP/File Leon Neal

Thomas URBAIN

Elon Musk’s verbal assault on advertisers who have shunned X (formerly Twitter) threatens to sink the social network further, with the tycoon warning of the platform’s demise, just one year after taking control.

“If somebody’s gonna try to blackmail me with advertising, go fuck yourself,” a visibly furious Musk told an interviewer in New York in front of an audience of the US business elite this week.

Musk was lashing out at the advertisers who had abandoned his platform after Media Matters, a left-wing media watchdog group, warned big companies that their ads were running aside posts by neo-Nazis.

Walmart on Friday was the latest to join the exodus, following the footsteps of IBM, Disney, Paramount, NBCUniversal, Lionsgate and others.

The latest controversy broke earlier this month when Musk declared a tweet exposing an anti-Semitic conspiracy theory as the “absolute truth.”

Musk apologized for his tweet, even taking a trip to Israel to meet with Prime Minister Benjamin Netanyahu, but on Wednesday he targeted his anger squarely at advertisers.

“It doesn’t take a social media expert to know that publicly and personally attacking the people in companies that pay X’s bills is not going to be good for business,” said analyst Jasmine Enberg of Insider Intelligence.

“Most advertiser boycotts on social media companies, including X, have been short lived. There’s a potential for this one to be longer,” she added.

Musk said the survival of X could be at stake.

“What this advertising boycott is going to do is kill the company,” Musk said.

“Everybody will know” that advertisers were those responsible, he angrily added.

– Bankruptcy looms? –

Even before the latest bust up, Insider Intelligence was forecasting a 54-percent contraction in ad sales, to $1.9 billion this year.

“The advertising exodus at X could accelerate with Musk not playing nice in the sandbox,” said Dan Ives of Wedbush Securities.

According to data provided to AFP by market data analysis company SensorTower, as many as half of the social network’s top 100 US advertisers in October 2022 have already stopped spending altogether.

But by dropping X, “you are opening yourself up for competitors to step into your territory,” warned Kellis Landrum, co-founder of digital marketing agency True North Social.

Advertisers may also choose to stay for lack of an equivalent alternative.

Meta’s new Threads platform and other upstarts have yet to prove worthy adversaries for the time being, Landrum argued.

Analyst Enberg insisted that “X is not an essential platform for many advertisers, so withdrawing temporarily tends to be a pretty painless decision.”

Privately held, X does not release official figures, but all estimates point to a significant drop in the number of users.

SensorTower puts the annual fall at 45 percent for monthly users at the start of the fourth quarter, compared with the same period last year.

Added to this is the disengagement of dozens of highly followed accounts, including major brands such as Coca-Cola, PepsiCo, JPMorgan Bank and Starbucks as well as many celebrities and media personalities that have stopped or reduced usage.

The corporate big names haven’t posted any content for weeks, when they used to be an everyday presence.

None of the dozen or so companies contacted by AFP responded to requests for comments.

In normal conditions, Twitter or X “was always much larger than its ad dollars,” said Enberg.

It was “an important place for brands and companies to connect with consumers and customers,” she said.

Even after Musk gutted the staff by two-thirds, X still has around 2,000 employees, and incurs substantial fixed costs like data servers and real estate.

Another threat is the colossal debt contracted by Musk for his acquisition, but now carried by X, which must meet a payment of over a billion dollars each year.

In his tense interview on Wednesday, Musk hinted that he would not come to the rescue if the coffers run dry, even if he has ample means to do so.

“If the company fails… it will fail because of an advertiser boycott and that will bankrupt the company,” Musk said.

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Walmart says it has stopped advertising on Elon Musk’s X platform

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Walmart says it has stopped advertising on Elon Musk's X platform

Walmart said Friday that it is scaling back its advertising on X, the social media company formerly known as Twitter, because “we’ve found some other platforms better for reaching our customers.”

Walmart’s decision has been in the works for a while, according to a person familiar with the move. Yet it comes as X faces an advertiser exodus following billionaire owner Elon Musk’s support for an antisemitic post on the platform. 

The retailer spends about $2.7 billion on advertising each year, according to MarketingDive. In an email to CBS MoneyWatch, X’s head of operations, Joe Benarroch, said Walmart still has a large presence on X. He added that the company stopped advertising on X in October, “so this is not a recent pausing.”

“Walmart has a wonderful community of more than a million people on X, and with a half a billion people on X, every year the platform experiences 15 billion impressions about the holidays alone with more than 50% of X users doing most or all of their shopping online,” Benarroch said.

Musk struck a defiant pose earlier this week at the New York Times’ Dealbook Summit, where he cursed out advertisers that had distanced themselves from X, telling them to “go f— yourself.” He also complained that companies are trying to “blackmail me with advertising” by cutting off their spending with the platform, and cautioned that the loss of big advertisers could “kill” X.

“And the whole world will know that those advertisers killed the company,” Musk added.


Elon Musk faces backlash from lawmakers, companies over endorsement of antisemitic X post

02:23

Dozens of advertisers — including players such as Apple, Coca Cola and Disney — have bailed on X since Musk tweeted that a post on the platform that claimed Jews fomented hatred against White people, echoing antisemitic stereotypes, was “the actual truth.”

Advertisers generally shy away from placing their brands and marketing messages next to controversial material, for fear that their image with consumers could get tarnished by incendiary content. 

The loss of major advertisers could deprive X of up to $75 million in revenue, according to a New York Times report

Musk said Wednesday his support of the antisemitic post was “one of the most foolish” he’d ever posted on X. 

“I am quite sorry,” he said, adding “I should in retrospect not have replied to that particular post.”

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US Judge Blocks Montana’s Effort to Ban TikTok

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U.S. Judge Blocks Montana’s Effort to Ban TikTok in the State

TikTok has won another reprieve in the U.S., with a district judge blocking Montana’s effort to ban the app for all users in the state.

Back in May, Montana Governor Greg Gianforte signed legislation to ban TikTok outright from operating in the state, in order to protect residents from alleged intelligence gathering by China. There’s no definitive evidence that TikTok is, or has participated in such, but Gianforte opted to move to a full ban, going further than the government device bans issued in other regions.

As explained by Gianforte at the time:

The Chinese Communist Party using TikTok to spy on Americans, violate their privacy, and collect their personal, private, and sensitive information is well-documented. Today, Montana takes the most decisive action of any state to protect Montanans’ private data and sensitive personal information from being harvested by the Chinese Communist Party.”

In response, a collection of TikTok users challenged the proposed ban, arguing that it violated their first amendment rights, which led to this latest court challenge, and District Court Judge Donald Molloy’s decision to stop Montana’s ban effort.

Montana’s TikTok ban had been set to go into effect on Jan. 1, 2024.

In issuing a preliminary injunction to stop Montana from imposing a full ban on the app, Molloy said that Montana’s legislation does indeed violate the Constitution and “oversteps state power.”

Molloy’s judgment is primarily centered on the fact that Montana has essentially sought to exercise foreign policy authority in enacting a TikTok ban, which is only enforceable by federal authorities. Molloy also noted that there was apervasive undertone of anti-Chinese sentiment” within Montana’s proposed legislation.

TikTok has welcomed the ruling, issuing a brief statement in response:

Montana attorney general, meanwhile, has said that it’s considering next steps to advance its proposed TikTok ban.

The news is a win for TikTok, though the Biden Administration is still weighing a full TikTok ban in the U.S., which may still happen, even though the process has been delayed by legal and legislative challenges.

As I’ve noted previously, my sense here would be that TikTok won’t be banned in the U.S. unless there’s a significant shift in U.S.-China relations, and that relationship is always somewhat tense, and volatile to a degree.

If the U.S. government has new reason to be concerned, it may well move to ban the app. But doing so would be a significant step, and would prompt further response from the C.C.P.

Which is why I suspect that the U.S. government won’t act, unless it feels that it has to. And right now, there’s no clear impetus to implement a ban, and stop a Chinese-owned company from operating in the region, purely because of its origin.

Which is the real crux of the issue here. A TikTok ban is not just banning a social media company, it’s blocking cross-border commerce, because the company is owned by China, which will remain the logic unless clear evidence arises that TikTok has been used as a vector for gathering information on U.S. citizens.

Banning a Chinese-owned app because it is Chinese-owned is a statement, beyond concerns about a social app, and the U.S. is right to tread carefully in considering how such a move might impact other industries.

So right now, TikTok is not going to be banned, in Montana, or anywhere else in the U.S. But that could still change, very quickly.



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