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20 Social Media Mistakes to Avoid in 2022

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20 Social Media Mistakes to Avoid in 2022

According to 2021 HubSpot Blog research on social media trends, 77% of social media marketers say social media marketing was somewhat to very effective for their company in 2021.

We often talk about the best strategies to use on social media but do you ever wonder about the top mistakes to avoid? In this article, we cover the top ones categorized by platform.

Instagram

1. Ignoring new features.

Instagram is constantly evolving.

Just this year, the social network has announced several big features it’s either testing or fully rolling out, like the Creators Marketplace, supervision tools for teens, pinned posts, Reels up to 90 seconds – and that’s just to name a few.

What often happens when the platform rolls out new features is that it will prioritize accounts that use them. For instance, when Reels first launched, the algorithm would prioritize accounts that used them – earning them more reach and impressions – than those who posted videos on the feed.

With this in mind, it’s important that businesses stay updated on the latest features coming out and how they will impact the platform’s algorithm.

While a smaller change, like a new button on the Shop tab, may not affect your day-to-day, a new bigger change may warrant a strategy review.

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2. Not live streaming.

Live streaming is one of the most powerful tools on Instagram.

In fact, the HubSpot Blog conducted a survey in November 2021 to discover social media marketing trends and found that it offers one of the biggest ROIs compared to other formats.

In fact, marketers surveyed ranked it #2 in the social media trends that brought in the biggest ROI in 2021, behind short-form videos.

In addition, 52% of marketers who invested in it last year say it performed better than expected.

Live streaming is a great way to engage your audience and get real-time feedback that can help you optimize your Instagram strategy.

3. Uploading videos with TikTok watermarks.

When Reels first launched, everyone believed it was in response to TikTok’s success.

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This was unofficially confirmed when Instagram announced on its @creators account that it was making changes to its algorithm, specifically which Reels it recommended to users.

According to an article by The Verge, the network spokesperson said users have reported via survey that videos recycled from other platforms can provide a negative user experience. As such, Instagram will start deprioritizing videos that are clearly recycled.

One way to know a video’s recycled? The TikTok watermark. This appears when users upload a video to the short-form video platform, then save it. When it’s shared, the watermark appears.

The lesson here is if you’re going to cross-post on multiple social media platforms, make sure you upload the original content and customize it within the app. This will maintain your content’s quality and ensure it’s not shadow-banned when published.

4. Sharing low-quality content.

The head of Instagram recently said the platform is no longer a photo-sharing app.

While that may be true, visuals are still king and if you’re going to be successful on the platform, you have to produce high-quality content.

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Just look at Twitter: Although you can upload images and videos, it is a text-based app. From threads to retweets, the main feed is designed to prioritize written content.

The same is true for Instagram. Visuals are everywhere on the platform and if yours is not up to par, you will struggle to retain your audience’s attention.

5. Forgetting about your bio.

Your Instagram bio is a very small section of your profile but it holds so much power.

For starters, it’s a major point of discoverability. When users search for accounts on the platform, the information on your bio will help them find you. From your username to your business category to your bio description.

Your bio is also a place to convert your users.

Instagram tries to keep users on the platform as long as possible. That’s why today, users can discover a brand and complete a purchase without ever leaving the app.

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That’s also why the platform limits when and where you can share external links. One of two places is in your Instagram bio.

With a Linktree, you can include multiple links in your bio and lead your audience to your website, landing page, product page, and more.

6. Having a personal account instead of a business one.

Are you doing Instagram right if you don’t have a business account?

If you’re debating between a personal and a business one, here’s the reason why you should get it: Analytics.

When you have a business account, you have access to a slew of data that you wouldn’t know otherwise. Everything from how your users are finding you to which posts are driving the most traffic.

That insight will be invaluable in building out your Instagram strategy and gaining insights into what resonates with your audience.

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7. Buying followers.

If you’re a small business on Instagram and you want to establish some credibility, or perhaps get more post engagement, you might consider buying followers.

After all, they don’t cost much and you can have thousands of followers overnight. But, there’s a catch – otherwise, everyone would be doing it.

Buying followers is like receiving a bad check – you’re promised something of value but in actuality, there’s nothing there.

While you may get a boost in followers, those followers will not help you in the long run. They’re often bot accounts that will not engage, share, or promote your content.

This will also significantly skew your data, making it difficult to know what strategies are actually working. The only way to ensure this is by growing your followers using organic methods.

8. Skipping captions.

If your picture or video is what grabs your user’s attention, your caption can get them to stay.

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Many brands overlook the caption, focusing instead on creating great visual assets. However, both play an equal role in engaging the audience.

Your caption can offer more context to your post and drive conversions. So, as you’re prepping upcoming posts, make sure your caption isn’t an afterthought.

TikTok

9. Being too promotional.

TikTok is a place for authenticity.

In fact, a 2021 study by Nielsen revealed that 64% of TikTok users say they can be their true selves on TikTok. In addition, roughly 56% of TikTok users say they can post videos they wouldn’t post elsewhere.

If you go on the platform simply promoting your products and services, you may have a hard time getting any traction.

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Focus instead on sharing a lifestyle – specifically the lifestyle of your target audience. Their challenges and pain points can make for relatable, funny content.

The more authentic your content is, the better it will perform on the app.

10. Using viral sounds in ads.

Viral sounds come and go quickly on the app.

The average sound has a shelf life of a week or two – that’s why it’s great to use in your posts. However, it’s not a great strategy for ads.

Why? Well, an ad will likely run for several weeks and by that time, the sound will no longer be popular. In fact, users may be tired of hearing the sound, and using it may hurt your likeability as a brand.

Don’t age your ad by including trends that are sure to die off. Instead, stick with evergreen content that will work any time.

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11. Not using filters.

Just as sounds go viral on TikTok, so do filters.

From effects that expand your face to those that take you to space, there’s so much to choose from. For brands, this offers a lot of opportunities to be creative and have fun with your audience.

Of course, with any trend, it’s important to know when to join and when to skip. If something doesn’t align with your values or strategy, don’t participate – as there will be another one around the corner that will be a better bit.

Twitter

12. Ignoring mentions.

Social media is a two-way street. You share, and your audience responds.

Too often, brands focus on sharing and forget to interact with their community. On Twitter, this is especially easy as a text-focused app.

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Brands will Tweet away and forget to respond to mentions, which could hold valuable insights into brand perception.

This leads us to our next mistake, in the section below.

13. Retweeting too often.

When a user lands on your Twitter profile, they should have a good idea of what you’re about and know what to expect from your page.

If your page is 90% retweets, it makes it difficult to make that assessment.

Instead, have a healthy mix of tweets, retweets, replies, and threads.

14. Tweeting the same thing.

Imagine stepping into a store and seeing the same item displayed everywhere. Once you realize there’s nothing new to explore, you’ll lose interest and quickly walk out.

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Think of your Twitter page like your store: The more variety you have, the more opportunities you have to attract your audience and encourage them to stick around.

While it’s valuable to repurpose high-performing content, the key is spreading it out over a long period so that it seems fresh every time. You should also try to find fresh angles to give a new life to your content.

15. Treating it like other social platforms.

Twitter is one of the few social networks where written content is king.

If you’re active on YouTube, TikTok, and Instagram, you may be tempted to use that same approach for Twitter.

However, the golden rule on social media is to adjust your content to the platform, not the other way around. This means that you’ll have to make sure you’ll likely have to swift from a video-first approach to a text- and audio-forward one on Twitter.

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Facebook

16. Having a low response rate.

When you land on a Facebook Page, one of the first things you’ll see is the page’s message response rate.

It creates an initial impression of the brand and its relationship with its potential customers.

A high response rate suggests that you have great customer service while a low rate signals that you are either not active on the platform or may struggle with customer service.

While this is a seemingly small part of your profile, it can leave a big impression.

17. Removing negative comments.

Negative comments are a part of every brand’s social presence.

There’s bound to be an unsatisfied customer or a frustrated follower somewhere and sometimes, they land right in your comments.

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In an effort to protect your brand’s image, you may want to delete the comment altogether. However, having a solid response to your disgruntled follower may actually work in your favor.

Responding to negative comments shows your audience that you don’t shy away from difficult conversations. It can also appease other customers who may have similar concerns.

18. Not having a custom photo cover.

Everything on your Facebook Page can help or hurt your brand and as we know, the devil is in the details.

A custom photo cover is a great way to stand out from your competitors, who may use their logos or stock photos – or worse, nothing at all.

Instead, opt for something that says something about your brand, and speaks to your values or your culture. Using an image that has emotional appeal will likely have a much better impact than a simple stock photo that tells us about your product or service.

19. Neglecting your community.

Facebook is one of the best places to build community. From Facebook Groups to live streams, there are many ways to interact with your audience.

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After all, that’s how you build brand loyalists. It’s not from sharing promotional content, it’s from consistent and genuine interactions.

Once you start seeing your Facebook Page as a community-building tool, you will start seeing results.

20. Ignoring your competitors.

One of the handiest tools on Facebook is the ability to learn about your competitors in your analytics dashboard.

Using inputs from data you’ve already shared, Facebook can compile a list of suggested competitors and tell you how you’re performing against them

This can then serve as a benchmark to determine how well you’re doing and what to strive for.

Knowing what not to do can be just as important as knowing what you should do. Although this list isn’t exhaustive, it’s a pretty good place to start and keep you on the right track.

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Editor’s Note: This post was originally published in Feb. 2012 and has been updated for comprehensiveness.

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IAB Podcast Upfront highlights rebounding audiences and increased innovation

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IAB podcast upfronts in New York

IAB podcast upfronts in New York
Left to right: Hosts Charlamagne tha God and Jess Hilarious, Will Pearson, President, iHeartPodcasts and Conal Byrne, CEO, iHeartMedia Digital Group in New York. Image: Chris Wood.

Podcasts are bouncing back from last year’s slowdown with digital audio publishers, tech partners and brands innovating to build deep relationships with listeners.

At the IAB Podcast Upfront in New York this week, hit shows and successful brand placements were lauded. In addition to the excitement generated by stars like Jon Stewart and Charlamagne tha God, the numbers gauging the industry also showed promise.

U.S. podcast revenue is expected to grow 12% to reach $2 billion — up from 5% growth last year — according to a new IAB/PwC study. Podcasts are projected to reach $2.6 billion by 2026.

The growth is fueled by engaging content and the ability to measure its impact. Adtech is stepping in to measure, prove return on spend and manage brand safety in gripping, sometimes contentious, environments.

“As audio continues to evolve and gain traction, you can expect to hear new innovations around data, measurement, attribution and, crucially, about the ability to assess podcasting’s contribution to KPIs in comparison to other channels in the media mix,” said IAB CEO David Cohen, in his opening remarks.

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Comedy and sports leading the way

Podcasting’s slowed growth in 2023 was indicative of lower ad budgets overall as advertisers braced for economic headwinds, according to Matt Shapo, director, Media Center for IAB, in his keynote. The drought is largely over. Data from media analytics firm Guideline found podcast gross media spend up 21.7% in Q1 2024 over Q1 2023. Monthly U.S. podcast listeners now number 135 million, averaging 8.3 podcast episodes per week, according to Edison Research.

Comedy overtook sports and news to become the top podcast category, according to the new IAB report, “U.S. Podcast Advertising Revenue Study: 2023 Revenue & 2024-2026 Growth Projects.” Comedy podcasts gained nearly 300 new advertisers in Q4 2023.

Sports defended second place among popular genres in the report. Announcements from the stage largely followed these preferences.

Jon Stewart, who recently returned to “The Daily Show” to host Mondays, announced a new podcast, “The Weekly Show with Jon Stewart,” via video message at the Upfront. The podcast will start next month and is part of Paramount Audio’s roster, which has a strong sports lineup thanks to its association with CBS Sports.

Reaching underserved groups and tastes

IHeartMedia toasted its partnership with radio and TV host Charlamagne tha God. Charlamagne’s The Black Effect is the largest podcast network in the U.S. for and by black creators. Comedian Jess Hilarious spoke about becoming the newest co-host of the long-running “The Breakfast Club” earlier this year, and doing it while pregnant.

The company also announced a new partnership with Hello Sunshine, a media company founded by Oscar-winner Reese Witherspoon. One resulting podcast, “The Bright Side,” is hosted by journalists Danielle Robay and Simone Boyce. The inspiration for the show was to tell positive stories as a counterweight to negativity in the culture.

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With such a large population listening to podcasts, advertisers can now benefit from reaching specific groups catered to by fine-tuned creators and topics. As the top U.S. audio network, iHeartMedia touted its reach of 276 million broadcast listeners. 

Connecting advertisers with the right audience

Through its acquisition of technology, including audio adtech company Triton Digital in 2021, as well as data partnerships, iHeartMedia claims a targetable audience of 34 million podcast listeners through its podcast network, and a broader audio audience of 226 million for advertisers, using first- and third-party data.

“A more diverse audience is tuning in, creating more opportunities for more genres to reach consumers — from true crime to business to history to science and culture, there is content for everyone,” Cohen said.

The IAB study found that the top individual advertiser categories in 2023 were Arts, Entertainment and Media (14%), Financial Services (13%), CPG (12%) and Retail (11%). The largest segment of advertisers was Other (27%), which means many podcast advertisers have distinct products and services and are looking to connect with similarly personalized content.

Acast, the top global podcast network, founded in Stockholm a decade ago, boasts 125,000 shows and 400 million monthly listeners. The company acquired podcast database Podchaser in 2022 to gain insights on 4.5 million podcasts (at the time) with over 1.7 billion data points.

Measurement and brand safety

Technology is catching up to the sheer volume of content in the digital audio space. Measurement company Adelaide developed its standard unit of attention, the AU, to predict how effective ad placements will be in an “apples to apples” way across channels. This method is used by The Coca-Cola Company, NBA and AB InBev, among other big advertisers.

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In a study with National Public Media, which includes NPR radio and popular podcasts like the “Tiny Desk” concert series, Adelaide found that NPR, on average, scored 10% higher than Adelaide’s Podcast AU Benchmarks, correlating to full-funnel outcomes. NPR listeners weren’t just clicking through to advertisers’ sites, they were considering making a purchase.

Advertisers can also get deep insights on ad effectiveness through Wondery’s premium podcasts — the company was acquired by Amazon in 2020. Ads on its podcasts can now be managed through the Amazon DSP, and measurement of purchases resulting from ads will soon be available.

The podcast landscape is growing rapidly, and advertisers are understandably concerned about involving their brands with potentially controversial content. AI company Seekr develops large language models (LLMs) to analyze online content, including the context around what’s being said on a podcast. It offers a civility rating that determines if a podcast mentioning “shootings,” for instance, is speaking responsibly and civilly about the topic. In doing so, Seekr adds a layer of confidence for advertisers who would otherwise pass over an opportunity to reach an engaged audience on a topic that means a lot to them. Seekr recently partnered with ad agency Oxford Road to bring more confidence to clients.

“When we move beyond the top 100 podcasts, it becomes infinitely more challenging for these long tails of podcasts to be discovered and monetized,” said Pat LaCroix, EVP, strategic partnerships at Seekr. “Media has a trust problem. We’re living in a time of content fragmentation, political polarization and misinformation. This is all leading to a complex and challenging environment for brands to navigate, especially in a channel where brand safety tools have been in the infancy stage.”



Dig deeper: 10 top marketing podcasts for 2024

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Foundations of Agency Success: Simplifying Operations for Growth

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Foundations of Agency Success: Simplifying Operations for Growth

Foundations of Agency Success Simplifying Operations for Growth

Why do we read books like Traction, Scaling Up, and the E-Myth and still struggle with implementing systems, defining processes, and training people in our agency?

Those are incredibly comprehensive methodologies. And yet digital agencies still suffer from feast or famine months, inconsistent results and timelines on projects, quality control, revisions, and much more. It’s not because they aren’t excellent at what they do. I

t’s not because there isn’t value in their service. It’s often because they haven’t defined the three most important elements of delivery: the how, the when, and the why

Complicating our operations early on can lead to a ton of failure in implementing them. Business owners overcomplicate their own processes, hesitate to write things down, and then there’s a ton of operational drag in the company.

Couple that with split attention and paper-thin resources and you have yourself an agency that spends most of its time putting out fires, reacting to problems with clients, and generally building a culture of “the Founder/Creative Director/Leader will fix it” mentality. 

Before we chat through how truly simple this can all be, let’s first go back to the beginning. 

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When we start our companies, we’re told to hustle. And hustle hard. We’re coached that it takes a ton of effort to create momentum, close deals, hire people, and manage projects. And that is all true. There is a ton of work that goes into getting a business up and running.

1715505963 461 Foundations of Agency Success Simplifying Operations for Growth1715505963 461 Foundations of Agency Success Simplifying Operations for Growth

The challenge is that we all adopt this habit of burning the candle at both ends and the middle all for the sake of growing the business. And we bring that habit into the next stage of growth when our business needs… you guessed it… exactly the opposite. 

In Mike Michalowitz’s book, Profit First he opens by insisting the reader understand and accept a fundamental truth: our business is a cash-eating monster. The truth is, our business is also a time-eating monster. And it’s only when we realize that as long as we keep feeding it our time and our resources, it’ll gobble everything up leaving you with nothing in your pocket and a ton of confusion around why you can’t grow.

Truth is, financial problems are easy compared to operational problems. Money is everywhere. You can go get a loan or go create more revenue by providing value easily. What’s harder is taking that money and creating systems that produce profitably. Next level is taking that money, creating profit and time freedom. 

In my bestselling book, The Sabbatical Method, I teach owners how to fundamentally peel back the time they spend in their company, doing everything, and how it can save owners a lot of money, time, and headaches by professionalizing their operations.

The tough part about being a digital agency owner is that you likely started your business because you were great at something. Building websites, creating Search Engine Optimization strategies, or running paid media campaigns. And then you ended up running a company. Those are two very different things. 

1715505964 335 Foundations of Agency Success Simplifying Operations for Growth1715505964 335 Foundations of Agency Success Simplifying Operations for Growth

How to Get Out of Your Own Way and Create Some Simple Structure for Your Agency…

  1. Start Working Less 

I know this sounds really brash and counterintuitive, but I’ve seen it work wonders for clients and colleagues alike. I often say you can’t see the label from inside the bottle and I’ve found no truer statement when it comes to things like planning, vision, direction, and operations creation.

Owners who stay in the weeds of their business while trying to build the structure are like hunters in the jungle hacking through the brush with a machete, getting nowhere with really sore arms. Instead, define your work day, create those boundaries of involvement, stop working weekends, nights and jumping over people’s heads to solve problems.

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It’ll help you get another vantage point on  your company and your team can build some autonomy in the meantime. 

  1. Master the Art of Knowledge Transfer

There are two ways to impart knowledge on others: apprenticeship and writing something down. Apprenticeship began as a lifelong relationship and often knowledge was only retained by ONE person who would carry on your method.

Writing things down used to be limited  (before the printing press) to whoever held the pages.

We’re fortunate that today, we have many ways of imparting knowledge to our team. And creating this habit early on can save a business from being dependent on any one person who has a bunch of “how” and “when” up in their noggin.

While you’re taking some time to get out of the day-to-day, start writing things down and recording your screen (use a tool like loom.com) while you’re answering questions.

1715505964 938 Foundations of Agency Success Simplifying Operations for Growth1715505964 938 Foundations of Agency Success Simplifying Operations for Growth

Deposit those teachings into a company knowledge base, a central location for company resources. Some of the most scaleable and sellable companies I’ve ever worked with had this habit down pat. 

  1. Define Your Processes

Lean in. No fancy tool or software is going to save your company. Every team I’ve ever worked with who came to me with a half-built project management tool suffered immensely from not first defining their process. This isn’t easy to do, but it can be simple.

The thing that hangs up most teams to dry is simply making decisions. If you can decide how you do something, when you do it and why it’s happening that way, you’ve already won. I know exactly what you’re thinking: our process changes all the time, per client, per engagement, etc. That’s fine.

Small businesses should be finding better, more efficient ways to do things all the time. Developing your processes and creating a maintenance effort to keep them accurate and updated is going to be a liferaft in choppy seas. You’ll be able to cling to it when the agency gets busy. 

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“I’m so busy, how can I possibly work less and make time for this?”

1715505964 593 Foundations of Agency Success Simplifying Operations for Growth1715505964 593 Foundations of Agency Success Simplifying Operations for Growth

You can’t afford not to do this work. Burning the candle at both ends and the middle will catch up eventually and in some form or another. Whether it’s burnout, clients churning out of the company, a team member leaving, some huge, unexpected tax bill.

I’ve heard all the stories and they all suck. It’s easier than ever to start a business and it’s harder than ever to keep one. This work might not be sexy, but it gives us the freedom we craved when we began our companies. 

Start small and simple and watch your company become more predictable and your team more efficient.


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Advertising on Hulu: Ad Formats, Examples & Tips

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Streaming


By Emily Sullivan

With the continued rise in streaming service adoption, advertisers are increasingly turning to OTT (over-the-top) advertising, which allows brands to reach their target audiences while they stream television shows and movies. OTT advertising is advertising delivered directly to viewers over the internet through streaming services or devices, such as streaming sticks and connected TVs. One of the most popular streaming ad-supported streaming services today is Hulu. 

At just $7.99 per month (with ads) and $17.99 per month (without ads), Hulu is a great deal. And where the deals are incredible, the subscribers follow… 

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The formula itself is one we’re all familiar with, and it appears to be working out quite well for Hulu.

  1. Low prices attract more viewers
  2. More viewers brings more eyes to Hulu ads
  3. More eyes on ads brings more interested advertisers
  4. Advertising revenue climbs alongside impressive viewer growth

In this particular scenario, everyone wins! And the proof is in the pudding considering Hulu generated $11.2 billion in revenue in 2023.

Advertising on Hulu Ad Formats Examples Tips

In the following article, we will cover everything you need to know about Hulu including how to advertise on Hulu, ad types available, advertising cost, best examples of Hulu ads, and more. Let’s dive right in.

What is Hulu Advertising?

OTT Video Viewers in US by Service Over Time with over 111 million subscribers In 2023

Image Source: https://www.emarketer.com/content/disney-will-become-streaming-heavyweight

Hulu is a service that offers subscription video on demand. Hulu currently has more than 50.2 million subscribers across their SVOD (ad-free subscription video on demand) and AVOD (advertising-based video on demand) plans, translating to nearly 100 million viewers in 2021. eMarketer predictions estimate that number will grow to 115.6 million viewers by 2024.

Hulu notes on their website that their ad-supported offering is their most popular. Previously shared statistics showed that in 2023, 58% of total Hulu subscribers opted for the ad-supported plan.

Hulu subscriptions can be purchased on their own, or as part of a bundle with other services. One such popular option is The Disney Bundle. The new Disney Bundle brings together the extensive Disney+ and Hulu libraries – including beloved characters, award-winning films and series, and 100 years’ worth of inspiring stories – all in one place.

Hulu’s ad-supported and ad-free plans offer subscribers a vast streaming library, inclusive of thousands of movies and TV episodes. Hulu Originals are also included in both plans, as is the ability to watch on the internet-enabled device of your choosing—TV, mobile, tablet, or laptop. As the first platform to introduce viewer-first advertising innovations, like the industry’s first interactive ad formats, Hulu continues to give viewers choice and control over their ad experience.

Outside of the primary differentiators between the two options—ads or no ads, and cost—the only additional distinction to be made is that the ad-supported version does not allow subscribers to download and watch titles on-the-go.

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Hulu offers a popular option with an ad-supported tier. This utilizes OTT advertising, meaning ads are delivered directly to viewers over the internet through the Hulu platform, rather than traditional cable or satellite TV. Unlike a typical TV buy where you get a set amount of ad space, these OTT ad buys allow for granular targeting based on demographics, location, and interests, similar to what you might experience on other digital platforms.  While these ads are strategically placed before, during, and potentially after your chosen content, they are not skippable. It’s also worth noting that even ad-free tiers might show a few promotional spots for certain shows or live TV events.

Hulu has its very own ad platform that includes a robust set of options for bidding, targeting, and measurement, as well as different ad experiences. 

Why Advertise on Hulu?

In today’s media landscape, reaching your target audience effectively is crucial. Hulu offers a compelling advertising platform with a variety of advantages:

  • Massive Reach – Tap into a vast audience of engaged viewers. Hulu boasts over 50.2 million subscribers, with their AVOD tier reaching a staggering 109.2 million viewers per month.
  • Targeted Engagement – Go beyond traditional TV’s limitations. Hulu’s targeting capabilities allow you to zero in on specific demographics, interests, and even geographies. This ensures your message reaches viewers most likely to resonate with your brand.
  • Cost-Effectiveness – Hulu has many buy options, which makes it accessible for any size client to run a campaign on Hulu. Hulu offers campaign minimums as low as $500, which creates a low barrier to entry for most clients. Especially, when partnering with an agency like Tinuiti, where brands can anticipate 2-3x more efficient CPMs when compared to the general market. This makes it accessible for businesses of various sizes to test and refine their advertising strategies.
  • DRAX – Disney’s Real-Time Ad Exchange establishes direct connections to major media buying platforms for streamlined ad buying across Disney+ and Hulu. This integration increases automation, allowing advertisers easier access to Disney’s inventory. Partnerships with Google and The Trade Desk provide direct paths to Disney’s inventory, offering greater reach, flexibility, and transparency. 
  • Engaging Ad Formats – Hulu offers a variety of ad formats beyond standard video ads. Explore interactive elements to capture viewer attention and create a more immersive brand experience with Shoppable ads, pause ads, takeovers, and more.
  • Brand Safety – Hulu prioritizes brand safety, ensuring your ads appear alongside high-quality content. This minimizes the risk of your brand being associated with inappropriate content.

By leveraging Hulu’s advertising solutions, you can target engaged viewers, deliver impactful messaging, and ultimately reach your marketing goals.

How Advertising on Hulu Works

Hulu offers brands of all sizes a chance to advertise on their platform. And since Hulu falls under the Disney umbrella, advertising opportunities extend beyond the Hulu platform itself. There are opportunities to buy into inventory cross ESPN, Disney+, ABC and more.

It’s important to keep in mind, the method through which you purchase ads plays a role in the measurement insights you’ll receive. Below are the three primary ways to buy ad placements on Hulu, with additional details regarding programmatic buys, and Hulu’s self-service platform.

  1. Purchase ads directly from Hulu sales teams
  2. Programmatic ad buys
  3. Through Hulu’s self-service platform (currently invite-only, but brands can request access)

If you’re not ready to pick up the phone and collaborate with Hulu’s sales team on a large ad buy, you’re probably going to end up using Programmatic Guaranteed ad buys or purchase ad space through the Self Service Platform. Here’s a little more information on each option:

Programmatic Guaranteed (Reserved Buys) and Private Marketplace (Auctionable) 

Ads purchased through a programmatic sales team that works directly with platforms and streaming agencies, like Tinuiti. This offers advanced local and national targeting and measurement capabilities, enhanced reporting, and suite of targeting options at fixed or biddable rates.

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Whether you want to target lookalike audiences, specific demographics, interest or behavioral segments, or leverage audience CRM matching for a customized group, you’ll know exactly when and where your ads showed, and be provided with robust reporting that helps measure what’s working best, and where you should continue to invest for optimal performance. You’ll also enjoy guaranteed media buys that ensure you get the expected visibility and reach.

There are certain Hulu ad types that can’t be purchased programmatically, including sponsored placements, pause ads, and ad-selector ads, among other standout units. For these types, Tinuiti makes reserved buys for our clients from opportunities that are only available through Hulu directly.

Not sure which ad types make the most sense for your business and advertising goals? Our team works with clients to determine which campaign initiatives are best for them, and help ensure their creative meets Hulu’s requirements.

Self-Service Hulu Ads (Beta) – Must RSVP and Be Approved as a Brand

Hulu’s self-serve ad platform allows brands to access ad inventory directly, with a modest $500 campaign minimum. These ads are ideal for smaller businesses that don’t have a sizable streaming ads budget, or are just getting started with OTT and want to test the waters.

The Self-Service Ads beta program offers a glimpse into the future of advertising on Hulu. With features like budget management, targeted audience selection, and ad format flexibility (to some extent), businesses can craft impactful campaigns tailored to their specific needs. However, remember the current limitations and the need for approval before getting started.

Reporting Limitations: Notably, when purchasing through the self-service platform, your reporting will only include impression data; you won’t have insights into where your ads actually ran.

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While this offering is still in beta, Hulu has already shared some early success stories. Learn more here about how Hulu self-serve ads work.

How Much Does Hulu Advertising Cost?

Unlike traditional ad buys, Hulu advertising utilizes a cost-per-thousand-impressions (CPM) model. This means you pay each time one thousand viewers see your ad, with estimates ranging from $10 to $30 CPM. Factors like targeting specifics, competition, and ad format (pre-roll vs. mid-roll, length) can influence the final cost. 

Hulu advertising costs are structured to allow for advertisers of all sizes and budgets, but the total costs, you’ll realize, will largely depend on a number of factors, including:

  • Whether you’re buying directly through Hulu or a DSP (demand-side platform)
  • Any restrictions you place on Hulu regarding where your ads display. Specific audience or genre targeting, and/or frequency caps, may incur a premium as well
  • Which ad types you choose
  • How much creative you will need to generate for your ads (production costs)
  • Seasonality—Q4 advertising costs are higher than other quarters
  • Whether you’re buying through an up-front agreement (advertising commitment for a full TV season), or the scatter market (ad buys that run month-to-month, or quarter-to-quarter) 

How to Advertise on Hulu

Here’s what you need to know to advertise on Hulu, from buying and targeting to measurement and optimization.

Hulu offers several advertising reach options for brands:

  1. National: Reach viewers across the US
  2. Local: Reach a localized target audience
  3. Advanced TV: Automated, data-informed ad buys

Within the Advanced TV category, Hulu has 3 different bidding options:

  • Programmatic Guaranteed: Automated, guaranteed buy with advanced targeting.
  • Private Marketplace: Non-guaranteed buy with increased targeting control.
  • Invite-Only Auction: Find your audience, set your price, and optimize from within your DSP

In Hulu’s invite-only auction, advertisers select their target audience, determine their bid price for that audience, and control and optimize their ad campaigns in real-time based on results and performance. You can learn more about Hulu’s advanced targeting options here.  

When it comes to executing Hulu ads, at Tinuiti, we can take on all the heavy lifting for you.

Ad Types Available on Hulu [With Specs]

In today’s streaming world, capturing viewers’ attention is more important than ever. When it comes to Hulu ads, pre-roll placements (those shown before your chosen content) are proven to be highly effective, especially earlier slots within the pre-roll sequence. This is prime real estate for grabbing viewers before they settle into their show.

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But don’t be limited! Hulu offers a variety of ad formats to suit your needs, including pre-roll, mid-roll (shown during commercial breaks within the content), and even 7-second bumper ads for quick, impactful messaging. Whether you choose a short and sweet 7-second spot or a more detailed 15 or 30-second video ad, Hulu offers the flexibility to tailor your message to your audience and campaign goals. 

When creating your Hulu video ad, it’s important to follow their specifications including:

  • Video Duration: 15 to 30 seconds
  • Audio Duration: Must match video duration
  • Dimensions: 1920×1080 preferred; 1280×720 accepted
  • Display Aspect Ratios: 16:9 preferred; Hulu will accept videos shot with 2.39:1, 1.375:1, 3:4, or 4:3 dimensions, but you must make the video fit a 16:9 ratio by inserting matting on the top and bottom of the video.
  • Video Format: QuickTime, MOV, or MPEG-4
  • File Extensions: .mov or .mp4
  • File Size: 10 GB maximum
  • Audio Format: PCM, AAC
  • Frame Rate: 23.98, 24, 25, 29.97, or 30 fps
  • Frame Rate Mode: Constant
  • Video Bit Depth: 8 or 16 bits
  • Video Bit Rate: 10 Mbps – 40 Mbps
  • Audio Bit Depth: 16 or 24 bits (for audio channel 2)
  • Audio Bit Rate: 192-256
  • Chroma Subsampling: 4:2:0 or 4:2:2
  • Codec ID: Apple ProRes 422 HQ preferred; H.264 accepted
  • Color Space: YUV
  • Scan Type: Progressive Scan
  • Audio Channels: 2 channel stereo
  • Audio Sampling Rate: 48.0 kHz

Hulu offers what they call “a viewer-first ad experience” made up of an extensive variety of different ad products and solutions, including:

Video Commercial

This is the most ‘standard’ ad type available from Hulu, with your video playing during any “long-form content commercial breaks.” Hulu allows 7-, 15- and 30-second video commercials, and “does not accept stitched Ads.” This simply means that if advertisers want to display a 30-second commercial, they will be required to have an asset of the correct length, and can’t ‘stitch together’ two separate 15-second ads.

Ad Selector

This ad type gives the viewer greater control over their ad experience. Viewers will be given the option to choose between two or three different video ads to watch from the same advertiser. This can increase the chances that viewers will be engaged with your ad as they had some degree of choice in watching it. If no ad selection is made within 15 seconds of being presented with the options, one of the two or three available ads will be selected at random and played automatically.

According to Hulu Brand Lift Norms, 2020, products like these that “give viewers choice and control” have “result[ed] in 70% higher lifts than the average campaign on Hulu.”

Branded Entertainment Selector (BES)

Choice comes into play with Hulu’s BES ads as well, but in this scenario, they are choosing not just their ad experience, but their viewing experience as well. Viewers are given the option to watch their programming of choice with the typical commercial breaks, or to enjoy their programming uninterrupted by first watching a longer ad. We like to think of it as finishing your dinner before eating dessert! This is a popular choice for advertisers who want to tell a story with their ad—or advertise a movie or upcoming event—and need more than 15 or 30 seconds to do so.

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Binge Ad

Want to reach viewers dedicating some of their downtime to an hours-long binge session, but don’t want to risk hitting them with the same ad, delivered in the same way, episode after episode? Hulu’s Binge Ad placements are designed with brand safety and a positive watching experience in mind. These “enable marketers to deliver contextually and situationally-relevant messages at the right time and place – during a viewer’s binge session.”

According to the Kantar Brand Lift Study, 2020, ads like these have been shown to “increase[ing] unaided brand awareness by 24% and ad recall by 25%.”

Interactive Living Room

These ads are designed to “foster greater affinity with a brand” through “customizable interactivity” focused on whatever elements of your brand you would like to promote. Whether you want to get the word out about a new product launch, enhanced features of an existing product, a new line of services, a company announcement, or more, these ads make it engaging and easy. Hulu notes that they offer “select functionality via third-party producing and hosting partners,” and that the production lead time is quite a bit longer than for most ad types at “four to six weeks from the receipt of the final assets.”

Max Selector (Beta)

In this ad type, viewers are given a choice over how they would like to learn about the product or service being advertised. Interactive templates are designed to create “a more engaging and immersive choice-based ad experience.”

Branded Slate

Advertisers are given the opportunity to reach audiences before the show has even begun with Branded Slate custom title cards. These brief, static video ads feature your logo with “Presented by” text, with voiceover audio that identifies your brand as the sponsor. Hulu also offers Branded Slate ads specifically tailored to entertainment clients.

Premium Slate

This 7-second ad type is similar to the aforementioned Branded Slate ads, but allows for advertisers to include “their own video, dynamic visuals, and sound” as opposed to a static video with voiceover. If preferred, you can still opt for the voiceover to be handled by Hulu talent, but it is not required as it is with the Branded Slate ads. Hulu also offers Premium Slate ads specifically tailored to entertainment clients.

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GatewayGo

These unique ads are designed with conversions in mind, bringing together “Hulu’s traditional living room video ads with action-oriented prompts and personalized offers.” GatewayGo ads harness “second screen enablement technologies such as QR codes and push notifications” by “shifting conversion actions from the TV to mobile devices.” Viewers who wish to learn more can simply scan the QR code using their phone—which is likely within reach, if not in their hand—or choose to receive notifications.

According to a 2020 Hulu Internal Study, “6 in 10 viewers like that they can discover and act on deals with GatewayGO.” For these ad types, Hulu strongly recommends 30-second placements “to increase engagement,” though the minimum required length is just 15-seconds.

Pause Ad

Pause ads are unique in that they reach viewers who have decided they are ready for a break by pressing the pause button, with the ad serving as a screensaver of sorts. These offer an ideal opportunity to reach viewers in the least intrusive way possible, and give you significant opportunity to increase brand awareness—particularly for viewers who pause often, and for longer periods of time.

Poster Marquee Ad

Want to entice viewers to watch a specific series or theatrical release? This ad type makes it possible by leveraging “existing coming soon design components to promote a trailer for an upcoming title.” Hulu recommends that these should ideally be an “extended trailer,” with 15-second and 30-second ad spots not recommended.

Cover Story Brand Placement

Hulu Cover Story Brand Placement Example

Image Source: https://advertising.hulu.com/ad-products/cover-story-brand-placement/

For this ad type, the only thing Hulu requires is your logo, which will be showcased directly within the Hulu homepage alongside the “Presented By” notation, as shown above. Thanks to their prominent placement, these ads are ideal for increasing exposure, and enhancing brand recognition.

Sponsored Collection Brand Placement

Hulu Sponsored Collection Brand Placement Ad

Image Source: https://advertising.hulu.com/ad-products/sponsored-collection-brand-placement/

This placement offers “advertisers extended ownership of a collection sponsorship through logo placement adjacent to content in Hulu’s UI across devices.” As shown in the above example where “Newly Added TV” programs are “Presented by LOGO” (your logo here!), your sponsorship displays in a highly visual location that naturally draws in viewers’ eyes.

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Promoted Content Marquee Ad

This unique advertising option “mimics the existing Hulu UI design and only supports long-form full-length episodes or feature films.” Because “Hulu viewers already recognize this design to promote content that is available for them to watch,” they may not even realize what they’re seeing is an ad.

*Note: The ad units mentioned are almost exclusively available via guaranteed IOs (national or local) and not the audience-driven methods.

Best Practices for Hulu Advertising Campaigns

Whether you’re promoting a new product, driving subscriptions, or raising brand awareness, these best practices will help you maximize the impact of your Hulu ads and connect with your target audience effectively. Let’s explore the essential tactics and insights for creating high-performing Hulu ad campaigns.

Follow Creative Best Practices for Video Campaigns

Adhere to Ad Specs – Always adhere to the platform’s ad specifications to ensure your video displays correctly across different devices and platforms. This includes guidelines on resolution, aspect ratio, file format, and maximum file size. 

Build a Strong Hook – Grab the viewer’s attention within the first 3-5 seconds. This can be achieved through visually striking imagery, compelling storytelling, or posing a thought-provoking question. The key is to pique curiosity and entice viewers to continue watching.

Consistent Branding is Key – Maintain consistent branding across your video campaigns to reinforce brand recognition and recall. This includes using your logo prominently at the beginning and end of the ad, as well as incorporating consistent color schemes, fonts, and messaging that align with your brand identity.

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Stick with Simple Messaging – Focus on communicating a single, specific idea or message in your video ad. Avoid overcrowding the ad with too much information, as this can overwhelm viewers and dilute the effectiveness of your message. Keep it simple, clear, and memorable.

Use Text for Emphasis – Use text overlays strategically to highlight key messaging or calls to action in your video ad. This ensures that important information is conveyed effectively, especially for viewers who may be watching with the sound off.

Provide Variety and Freshness – Rotate your video ads regularly to prevent audience fatigue and maintain engagement. Experiment with different creative strategies, visuals, and messaging to keep your ads fresh and appealing. This also allows for A/B testing to determine which creatives resonate best with your target audience.

Utilize Audience Targeting – Tailor your creative content to resonate with the specific interests, preferences, and demographics of your target audience. This may involve customizing the storyline, imagery, and messaging to appeal to different audience segments and maximize relevance and impact.

By incorporating these best practices into your video campaigns, you can enhance their effectiveness and drive better results in terms of engagement, conversion, and brand awareness.

Use Hulu’s Targeting Capabilities Wisely

Hulu Ad Manager empowers you with a robust suite of targeting options to reach your ideal audience.  Here’s how to leverage them effectively:

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Audience Targeting:

  • Demographics – Reach viewers based on age, gender, income, and parental status. This allows you to tailor your message to resonate with specific segments.
  • Lifestyle Interests – Target users based on their interests and hobbies. For example, target fitness enthusiasts with ads for your activewear line. (Explore the full range of interest categories within Hulu Ad Manager).
  • Behavioral Targeting – Go beyond demographics by targeting viewers based on their past purchase behavior or browsing habits. This can significantly increase campaign relevance.

Content Targeting:

  • Genre Targeting – Place your ads within specific genres (e.g., comedy, sports, documentaries) relevant to your product or service. This ensures your message reaches viewers actively seeking content aligned with your offering.
  • Programmatic Targeting – Target specific shows or programs on Hulu where your ideal audience is likely to be watching. This allows for highly focused ad placement.

Location Targeting:

  • Geographic Targeting – Reach viewers within specific cities, zip codes, Designated Marketing Areas (DMAs), or regions. This is ideal for promoting local businesses or service-based offerings with a geographical focus.

Pro Tips for Smart Targeting:

  • Combine Targeting Methods – Utilize a combination of audience and content targeting for maximum reach and relevance. For example, target viewers interested in fitness (audience) while placing your ads within workout-related shows (content).
  • Leverage Lookalike Audiences – Expand your reach by targeting audiences similar to your existing customers.
  • Test and Refine – Don’t be afraid to experiment with different targeting combinations and monitor performance metrics to optimize your campaigns for better results.

By strategically using Hulu’s targeting options, you can ensure your ads reach the right people at the right time, maximizing campaign effectiveness and ROI.

Measure and Optimize Campaigns Based on Performance

Data is king when it comes to optimizing your Hulu ad campaigns. Hulu offers advertisers varying measurement and attribution insights for their campaigns, which depend in part on how the ads were purchased. Hulu’s attribution capabilities let advertisers measure brand lift and direct ROI, and business outcomes across QSR, retail, ecommerce, tune-in, automotive, and CPG categories. Third-parties like Tinuiti offer more omnichannel campaign analysis options.

Here’s how to leverage Tinuiti’s expertise to achieve peak performance:

Set SMART Goals and Benchmarks

It’s crucial to begin by defining your objective with a clear SMART goal that aligns with your overarching marketing strategy. This goal should be Specific, Measurable, Achievable, Relevant, and Time-Bound. Once your objective is established, it’s essential to establish benchmarks by leveraging historical data from past campaigns or industry averages. These benchmarks will help set realistic expectations and guide your efforts in tracking key metrics such as impressions, clicks, and conversions throughout the campaign.

Continuous Optimization

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At Tinuiti, our omnichannel campaign analysis allows us to compare your Hulu campaign’s performance with other marketing channels like social media and email, giving you a holistic understanding of how customers engage with your brand across different platforms. But it’s not just about data – our team of experts dives deep, uncovering hidden patterns within the data and translating them into actionable insights. 

These insights then fuel data-driven recommendations for optimizing your Hulu campaign. We might suggest adjustments to your targeting strategies, ad creatives, or even budget allocation to ensure you achieve the best possible results. We can also analyze viewer fatigue and recommend A/B testing new ad variations, keeping your audience engaged and maximizing the effectiveness of your Hulu advertising.

Putting it into Practice

After a few weeks of your campaign running, revisit your initial benchmarks to evaluate progress. Don’t just rely on surface-level data, leverage omnichannel analysis to understand what elements are resonating and which areas need improvement. This comprehensive analysis allows you to pinpoint the strengths and weaknesses of your targeting, ad creatives, and budget allocation. 

By taking a data-driven approach and utilizing Tinuiti’s expertise, you can continuously measure, optimize, and refine your Hulu campaigns, driving maximum impact and achieving your marketing objectives.

Example of Hulu TV Ad promoting livestreaming sports

Best Examples of Hulu Ads

Let’s dive into some of the most memorable and effective Hulu ad campaigns that have left a lasting impression on audiences.

Filippo Berio Interactive Ads

Hulu Interactive Campaign for Filippo Berio

Image Source: https://advertising.hulu.com/brand-stories/filippo-berio/

Filippo Berio is a brand best known for their selection of olive oils and vinegars, with a legacy tracing back more than 150 years. Their thoughtful use of interactive ad formats helped them in connecting with potential customers, with their Hulu ad campaign resulting in a “2x lift in brand favorability”, and a “3x lift in brand consideration.”

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  • Filippo Berio’s use of the Interactive Living Room ad type “was especially impactful as an awareness-driver, highlighted by a +44% lift in brand awareness and +64% lift in message association
  • Other ad types were included in the campaign as well, including standard and situational ads

ThirdLove Contextually Relevant Original Sponsorships

Hulu Sponsorship Campaign for ThirdLove

Image Source: https://advertising.hulu.com/brand-stories/thirdlove/

ThirdLove is a lingerie and loungewear company that focuses on body positivity and inclusivity in their marketing, and importantly, their range of products and sizes. The brand crafted a Hulu advertising strategy that aimed to enhance “awareness and overall consideration for their products across women of all demographics” with ads that ran “alongside premium and contextually-relevant Original content.”

ThirdLove saw results that outperformed “both industry and Hulu retail norms,” in part by advertising during women-produced content, and content that focuses on themes and issues that are of importance to women. This Hulu campaign included:

  • Co-branded ads at the start of every episode of Mrs. America
  • Creative that included a CTA and a discount code that could be accessed by “visiting a unique URL tied to the Hulu Original series, Little Fires Everywhere

Best Strategy for Hulu Advertising [from the experts]

Experimentation is at the heart of all statistically-significant data, and Hulu makes experimentation easy and affordable. With more than a dozen distinct ad types to choose from—and an array of ad lengths to suit all advertising needs and goals—you are provided with all the necessary tools to find the ideal methods to reach new and existing audiences.

With Hulu ads, there is no shortage of innovative options to choose from, and we encourage you to experiment extensively, but also strategically. No matter how sizable your streaming ads budget, no brand can afford to throw everything at the wall and see what sticks. But you can thoughtfully design combinations of differing visual components, and ad lengths, to see which resonate best with viewers.

These learnings can then be applied across similar streaming platforms as well, many of which won’t have the same robust inventory of options to experiment with.

According to a Nielsen CTV Analytics study, 62% of Hulu viewers never saw a brand’s ad campaign on linear TV, making Hulu a critical partner to brands trying to reach new audiences or their full target audience. And with Hulu’s ability to audience-target based on CRM matching or behavioral segments, Hulu is an important partner in delivering addressable TV at scale.

If you’re interested in advertising on OTT/Streaming TV, check out Tinuiti’s TV & Audio advertising services.

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Editor’s Note: This post was originally published by Tara Johnson in July 2020 and has been updated for freshness, accuracy, and comprehensiveness.

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