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A Powerful Clean Room Solution [Updated]

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A Powerful Clean Room Solution [Updated]

Amazon Advertising kicked off 2021 by announcing the beta release of Amazon Marketing Cloud, a measurement and analytics solution designed to help marketers measure performance across different media channels. As an Amazon Ads Advanced Partner, Tinuiti teams were eligible to take part in the AMC alpha program, and have now had more than a year to familiarize themselves with the platform, strategically experiment, and experience its many impressive and game-changing capabilities firsthand.

In this article, we’ll share everything you need to know about the Amazon Marketing Cloud.
 

What is the Amazon Marketing Cloud?

 
The Amazon Marketing Cloud (AMC) is a secure, privacy-friendly, dedicated cloud-based measurement and analytics solution.

“AMC is a clean room solution that advertisers can access, and essentially structure custom queries to explore specific questions that help address top business priorities and measurement challenges. Allowing brands to access incredibly detailed data that is specific to their audiences’ journey. AMC gives us the ability to understand what is working and what is the connectedness between “events” – going beyond what traditional reports provide.”

Nancy McLaughlin, Senior Director, Marketplaces at Tinuiti

Built on Amazon Web Services (AWS), AMC’s flexible environment supplies advertisers with customizable reporting on event-level data, across multiple data sets. Those data sets can include both advertiser data and Amazon Advertising data, offering advertisers a more holistic view of campaign performance. 

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In other words, AMC gives advertisers the transparent, cross-channel data they need to make more informed decisions about their marketing. 

And today’s marketers need that transparent, actionable data more than ever before. 

It can be a challenge for advertisers to access the information they need for in-depth analysis. In fact, when it comes to programmatic advertising, more than 1 in 4 advertisers name supply transparency as their biggest challenge.

The problem is, as marketers, we’re data-obsessed — and rightfully so. For the past several years, marketers have expected that cross-channel measurement and attribution activities will remain their highest priority, occupying most of their time and resources.

But as browsers begin blocking third-party cookies, advertisers are struggling to measure conversions and access the information needed for in-depth reporting. And as the industry continues to change, it’s getting more complex and challenging to measure attribution and campaign performance across channels.

AMC aims to help advertisers overcome that challenge by offering analytics beyond what traditional reports can provide. Advertisers can generate aggregated reports based on both their own data sets and their Amazon Advertising campaign events.

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“If you find yourself looking at reports trying to string together various metrics—especially if it’s across search and display—and really trying to make a story out of it when it’s not clear, this could be a great indicator that you simply need more than what’s available to you. This is where AMC can come in and provide a huge variety of reporting and metrics that just aren’t available in the standardized reporting we have today.”

Portrait of Jen Acosta

Jen Acosta, Senior Strategist, Marketplaces at Tinuiti
 

How does Amazon Marketing Cloud work?

 
Amazon Marketing Cloud is designed to maintain end-customer privacy, so it only returns aggregate analytics. No individual user data is ever returned from the Amazon Marketing Cloud.

To protect customer privacy, all aggregations must contain a minimum of one hundred users. Advertisers cannot access Amazon Advertising event-level data directly. Aggregating over a minimum number of users gives advertisers significant, actionable reporting while maintaining end-customer privacy.

How Amazon Marketing Cloud Works infographic

“Each Amazon Marketing Cloud account is scoped per advertiser, and uses AWS for storage. All results from AMC are aggregates that need to exceed minimum thresholds that typically require over 100 unique users. Advertisers cannot access Amazon’s Advertising event-level data, so aggregating over this minimum number really allows us to understand the paths while still protecting that customer data.”

Nancy McLaughlin, Senior Director, Marketplaces at Tinuiti

Amazon Marketing Cloud also lets marketers join advertiser data to Amazon events data, creating an even more robust opportunity for cross-channel analytics, as well as the option to enable custom attribution. Like user data, advertiser data is protected, meaning neither the advertiser nor Amazon can access each other’s event-level data.
 

Amazon Marketing Cloud’s top reporting abilities

 
With AMC you can create custom analytics based on advertisers’ campaign objectives, tactics, and channels.

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Some examples of what this data and reporting can help illuminate include:

  • Total reach and performance across channels
  • Path-to-conversion analysis, including multiple attribution models and cross-campaign data aggregation
  • Custom reporting beyond what’s currently available in Amazon DSP
  • Custom attribution analysis to measure how different media channels impact audience discovery, research, and purchase behavior
  • Enhanced audience insights to inform decisions about how, when, and where to best engage potential customers

 

“With AMC, we’re able to unlock efficiencies through click pathing, attribution transparency, and full-funnel attribution. We can also understand the ideal media mix and how to best reach an audience. There are transparency challenges within the advertising world, and AMC is a great tool that can be leveraged to help break down these barriers.”

Madalyn Kaseeska

Madalyn Kaseeska, Associate Director, Marketplaces at Tinuiti

All in all, Amazon Marketing Cloud offers reporting and analytics unique to each advertiser’s goals, channels, audience, and messaging. With AMC, advertisers can measure advertising performance impact across channels both on and off Amazon, creating a truly holistic reporting environment.
 

Amazon Marketing Cloud Provides the Whole Story

 
Simply put, Amazon Marketing Cloud helps provide the whole story—tangents, footnotes, and all. Historically, brands and advertisers have had to take the information they were given and ‘fill in the gaps,’ relying on their expertise and understanding of the brand to build the connective tissue between A, B, and C. 

AMC offers reliable answers to important questions that were previously difficult to answer—and may become otherwise impossible to answer with the same reliability and durability AMC offers—in the increasingly privacy-focused future

The queries themselves are limitless, and our teams have mastered custom query creation in the past 12+ months. If there is a question you’re trying to answer, and the data is available to produce that answer, our team will get to word determining the ‘best way to ask’ to get you the answers you need.

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The broader categories for which AMC can provide actionable insights include:

  • Performance deep dives
  • Audience insights
  • Consumer journey analysis
  • Media mix analysis
  • Purchase pattern analysis
  • Omnichannel impact analysis

Some common questions brands and advertisers turn to AMC to answer within those categories include:

  • Who are my most engaged audiences?
  • In what geographies is my brand or product most viewed and purchased?
  • What devices are most shoppers purchasing my products using?
  • What media mix will be most impactful in reaching my goals?
  • How are my upper-funnel advertising tactics driving brand loyalty and repeat purchases?
  • How do my Amazon ad campaigns impact my conversions outside of Amazon? 

Amazon Marketing Cloud is poised to help answer the limitless advertising versions of the age-old question: “Which came first, the chicken or the egg?” It just looks more like: “Which came first in this conversion journey, the streaming ad or the display ad?”
 

Is Amazon Marketing Cloud worth it?

 
The short answer: Yes.

AMC is a worthwhile tool for advertisers looking for more in-depth, actionable reporting across channels, especially as policies continue to be enforced on third-party cookies and other potential privacy concerns. One of AMC’s biggest benefits is that it is privacy-first by design and will provide insights across various ad platforms. Ultimately, this is going to be more user-friendly in the long-term.

“AMC gives brands the opportunity to develop a deeper understanding of how they’re engaging with audiences across Amazon platforms and devices today. At Tinuiti, we’ve seen the impact of using this data to supplement campaign planning and in-flight optimizations for our clients, and it’s a powerful asset to have. Clean rooms, like AMC, will play an important role in helping brands navigate and succeed in a cookieless world so they need to begin familiarizing themselves with its capabilities today, and incorporate AMC into discussions regarding future data strategy as well.” 

Portrait of David Weichel

David Weichel, VP, Product Development at Tinuiti

 

Getting Started with Amazon Marketing Cloud

Graphic titled “Who is the right fit?” outlining “Amazon Ads Investment of $50k+ per month,” “Media mix maturity,” “Specific business needs,” and “Ready to take action based on results.”

Interested eligible advertisers can reach out to their Amazon Ads account executive to learn more about getting AMC set-up via web-based UI and API. Your account leader will help you weigh the associated costs and benefits of AMC to determine if it is the right fit for your needs.

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Amazon outlines AMC requirements as such:

“Advertisers need to have an executed Amazon DSP Master Service Agreement (MSA), planned campaigns or campaigns live in the last 28 days at Amazon DSP and a technical resource familiar with SQL. For AMC API users, advertisers should also have an Amazon Web Services (AWS) account.”

 

Amazon Marketing Cloud Examples: How Tinuiti Uses AMC

Graphic titled “Why is AMC Important?” explaining “Understanding advertising efforts,” “Increase testing,” “cross-team collaboration and data trends,” “meaningful strategy sessions and narratives,” “wealth of knowledge from customized queries.”

Amazon Marketing Cloud is instrumental in understanding how all your advertising efforts align with your goals, and ultimately impact your business. The wealth of privacy-compliant data enables us to ramp up our test-and-learn optimizations with the necessary confidence that we’ll be able to realize concrete findings from those investments.

Our teams are better equipped to collaborate internally, breaking down silos to determine the ideal media mixes across platforms. These thoughtful conversations lead to clearer narratives about how active campaigns interact with, and influence each other—that ‘whole story’ we talked about earlier.

Let’s look at a few ways our teams have used AMC to find the specific data they needed to make the most informed and effective decisions for their clients’ Amazon campaigns…

Example 1: Create Gateway ASIN (Amazon Standard Identification Number) Query

New to brand purchases infographic where client has 103% increase in New to Brand order and 11% increase in total orders

Scenario: One of our clients in the CPG space wanted to identify which of their products was most commonly the “gateway ASIN”—the ASIN that drove consumers to purchase from the brand for the first time. They also wanted to know which new-to-brand ASIN drove the highest repeat purchases. We did not have a query to support this question, and it wasn’t available in the UI.

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Solution: We built a custom query to identify gateway products that drive new-to-brand purchases.

Outcome:

“Once we were able to determine the ASIN with high repeat purchases, we were able to push additional media behind it to see how it impacted new-to-brand orders. By launching media to expand targeting into adjacent categories, we saw over a 100% increase in new-to-brand orders when media dollars were running for that particular product. We also saw this strategy impact total business with an 11% increase in total orders.”

Madalyn Kaseeska

Madalyn Kaseeska, Associate Director, Marketplaces at Tinuiti

Example 2: Identify Top Amazon Fresh DMAs (Designated Market Areas)

CPG brand sees 145 percent increase in new to brand ROAS

Scenario: A client in the CPG space wanted to identify their top DMAs for acquiring new Amazon Fresh (a grocery delivery service) customers so they could be more strategic and efficient with their targeting.

Solution: Use AMC data to determine the geographic areas with the highest number of repeat Amazon Fresh shoppers.

Outcome:

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“By using AMC, the client was able to identify new shoppers who continued to buy after their first purchase, and narrow down to their top 5 performing locations. When comparing to all other available DMAs at the time, the top 5 selected DMAs outperformed by not only increasing their return on new-to-brand purchasers by 145%, but they also saw a 54% decrease in the cost to acquire this new customer. This process was then adopted as a best practice for identifying where it made sense to advertise for Fresh through DSP, which wouldn’t have been possible without the aggregated data available through AMC.”

Jen Acosta

Jen Acosta, Senior Strategist, Marketplaces at Tinuiti

Example 3: Conversion Rate Analysis by Ad Exposure Mix

automotive accessories brand sees purchase rate increase using enhanced amazon advertising tools

Scenario: An automotive accessories brand client wanted to measure the impact different campaigns had on their purchase rate. The advertiser was running a full-funnel strategy across Sponsored Products, Display, and OTT/Streaming TV.

Solution: Use AMC data to see how conversion rates are impacted by which ads, and combination of ads, shoppers are shown.

Outcome:

“We were able to use AMC data to understand the impact, and ensure our strategy was driving meaningful results. We found that audiences exposed to Sponsored Products and Display campaigns had a purchase rate that was 3-4 times higher than just Sponsored Products or Display alone. Additionally, our continued investment in OTT over the year showed a growing increase in purchase rate when exposed to an OTT, Display, and Sponsored Product ad. Ultimately, we saw that not only was our purchase rate higher, but we were also able to see an even higher new-to-brand purchase rate, which was 2.5x higher when a shopper was exposed to all 3 campaign types.”

Karen Hopkins

Karen Hopkins, Strategist, Marketplaces at Tinuiti

 

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AMC Reporting: Tinuiti’s Custom Amazon Marketing Cloud Reports

 

Thanks to Tinuiti’s status as an Amazon Ads Advanced Partner, our teams’ eligibility to take part in the AMC alpha program gave them a head start on mastering the foundation of the platform’s capabilities so they could move into strategic experimentation with custom query creation and more.

With custom, individual SQL queries Tinuiti’s teams created based on common questions we experience as advertisers, we are able to offer our clients several unique, insight-packed reports that help in better understanding campaign performance and recommended next steps.

Some of our most popular reports include:

1. Media Mix Analysis Report: This report evaluates user behavior in a weekly or monthly snapshot, grouping users by the ad types they were exposed to during that time frame. This view allows our clients to understand how exposure to different ad combinations impacts key metrics, including: Customer reach, engagement, acquisition, and purchase behavior.

2. New-to-Brand Report (NTB): The NTB report illustrates what type of customer—new or returning—is purchasing a tracked ASIN(s) over a one-month period. These metrics are aggregated by two customer groups: new-to-brand and repeat customers.

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3. Tentpole Event Analysis: This report is used to analyze the impact of advertising during Prime Day, and the halo effect. Metrics including customer reach, engagement, acquisition, and purchase behavior are aggregated by the following three time periods: before Prime Day, during Prime Day, and after Prime Day.

4. Pathing Analysis: This model is used to analyze the typical path a client’s customer takes to convert. It illustrates what paths have the best results when trying to reach new-to-brand customers. The report can also be used to demonstrate how the first or last touch point in the path can affect metrics as well. Customer reach, engagement, acquisition, and purchase behavior can all be analyzed in this model.

5. Dayparting Analysis: This model helps clients understand how their campaigns are performing at different hours of the day. The model includes high-level metrics at the hour and day breakdown. Additionally, clients can see their advertising cost compared to different metrics by hour or by day.

6. Impression Frequency Analysis: This model helps clients understand how heavily they need to target customers before a conversion takes place. The report is broken out by impression frequency bucket, showcasing the optimal amount of targeting to drive conversion metrics. The report also demonstrates how often new vs. repeat customers need to be targeted, and how those customers’ yield changes as they are continually targeted.

 

Subscription-based Amazon Marketing Cloud

 
Amazon recently unveiled a new subscription-based version of Amazon Marketing Cloud. These subscription or paid features (although currently in beta) allows brands and advertisers to access their retail data within Amazon, providing insights into how shoppers are interacting with their products in relation to their advertising efforts.

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“Thanks to our AMC alpha and beta access, our teams have had ample time to familiarize themselves with Amazon Marketing Cloud, and have been watching its evolution in real time. We’re so excited about the launch of AMC’s subscription-based features because it truly fills in all the gaps, providing valuable organic retail data and paid data. These comprehensive insights enable our team to make the most informed, strategic decisions in crafting a holistic marketing plan.”

Portrait of Aly Fields
Aly Fields, Associate Director, Strategic Services at Tinuiti
 

What data is available in AMC’s subscription-based reports?

 
It’s important to note that the advertising data that has historically been available within Amazon Marketing Cloud is still accessible for free; AMC’s subscription-based feature is not replacing AMC. The difference is that AMC’s subscription-based feature also offers organic, product-level retail data in addition to that freely available advertising data. This makes for more robust reports detailing brand engagement, shopping trends, shopping engagement, and more.

AMC’s subscription-based feature leverages data presently available via the Amazon Selling Partner API. It provides reporting stats that highlight how shoppers interact with your products, including data on:

  • Total browse
  • Add-to-cart
  • New Subscribe and Save (SNS)
  • Added to gift list, wish list, or watch list
  • Added to baby registry or wedding registry
  • Customer review page visits
  • Product detail page views
  • Amazon Store visits (brand store engagement)
  • Non-ad attributed purchase metrics for products (including product purchased and product purchased using one-click)

 

How do you sign-up for AMC’s subscription-based feature?

Amazon Marketing Cloud Infographic AMC Core vs. Premium
Amazon is currently offering a 30-day free trial. Once the free trial has expired, brands will pay a monthly subscription fee to continue accessing AMC’s subscription-based data and features. This monthly fee is determined and set by Amazon, and paid directly to Amazon; the cost considers how much data exists in the brand’s retail database.

  • AMC’s subscription-based feature is currently available in the US; registered AMC brand owners in the US who sell on Amazon are eligible. AMC subscription-based feature can be cancelled at any time
  •  

  • We encourage all of our eligible clients to consider the free trial to determine if the additional insights are worth the cost. If your AMC instance (connection) is already created, we can work with Amazon to get your free trial started. As the new feature is still in beta, Amazon requires that your AMC account has been in place (and acquiring data) for at least a few months before upgrading
  •  

  • If you are currently working with Tinuiti for your Amazon advertising efforts, be sure to schedule some time with your AM to discuss AMC and AMC’s paid option. Our team of Commerce experts can help you launch a full-funnel Amazon strategy with AMC and guide you through the reports and recommended next steps that come from these richer insights

If you aren’t working with us yet, drop us a line! Also be sure to check out our recent webinar focused on using Amazon DSP and AMC to drive measurable, full-funnel results.

Editor’s Note: This post was originally published by Tara Johnson in February 2021 and has been regularly updated for freshness, accuracy, and comprehensiveness.

 

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Foundations of Agency Success: Simplifying Operations for Growth

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Foundations of Agency Success: Simplifying Operations for Growth

Foundations of Agency Success Simplifying Operations for Growth

Why do we read books like Traction, Scaling Up, and the E-Myth and still struggle with implementing systems, defining processes, and training people in our agency?

Those are incredibly comprehensive methodologies. And yet digital agencies still suffer from feast or famine months, inconsistent results and timelines on projects, quality control, revisions, and much more. It’s not because they aren’t excellent at what they do. I

t’s not because there isn’t value in their service. It’s often because they haven’t defined the three most important elements of delivery: the how, the when, and the why

Complicating our operations early on can lead to a ton of failure in implementing them. Business owners overcomplicate their own processes, hesitate to write things down, and then there’s a ton of operational drag in the company.

Couple that with split attention and paper-thin resources and you have yourself an agency that spends most of its time putting out fires, reacting to problems with clients, and generally building a culture of “the Founder/Creative Director/Leader will fix it” mentality. 

Before we chat through how truly simple this can all be, let’s first go back to the beginning. 

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When we start our companies, we’re told to hustle. And hustle hard. We’re coached that it takes a ton of effort to create momentum, close deals, hire people, and manage projects. And that is all true. There is a ton of work that goes into getting a business up and running.

1715505963 461 Foundations of Agency Success Simplifying Operations for Growth1715505963 461 Foundations of Agency Success Simplifying Operations for Growth

The challenge is that we all adopt this habit of burning the candle at both ends and the middle all for the sake of growing the business. And we bring that habit into the next stage of growth when our business needs… you guessed it… exactly the opposite. 

In Mike Michalowitz’s book, Profit First he opens by insisting the reader understand and accept a fundamental truth: our business is a cash-eating monster. The truth is, our business is also a time-eating monster. And it’s only when we realize that as long as we keep feeding it our time and our resources, it’ll gobble everything up leaving you with nothing in your pocket and a ton of confusion around why you can’t grow.

Truth is, financial problems are easy compared to operational problems. Money is everywhere. You can go get a loan or go create more revenue by providing value easily. What’s harder is taking that money and creating systems that produce profitably. Next level is taking that money, creating profit and time freedom. 

In my bestselling book, The Sabbatical Method, I teach owners how to fundamentally peel back the time they spend in their company, doing everything, and how it can save owners a lot of money, time, and headaches by professionalizing their operations.

The tough part about being a digital agency owner is that you likely started your business because you were great at something. Building websites, creating Search Engine Optimization strategies, or running paid media campaigns. And then you ended up running a company. Those are two very different things. 

1715505964 335 Foundations of Agency Success Simplifying Operations for Growth1715505964 335 Foundations of Agency Success Simplifying Operations for Growth

How to Get Out of Your Own Way and Create Some Simple Structure for Your Agency…

  1. Start Working Less 

I know this sounds really brash and counterintuitive, but I’ve seen it work wonders for clients and colleagues alike. I often say you can’t see the label from inside the bottle and I’ve found no truer statement when it comes to things like planning, vision, direction, and operations creation.

Owners who stay in the weeds of their business while trying to build the structure are like hunters in the jungle hacking through the brush with a machete, getting nowhere with really sore arms. Instead, define your work day, create those boundaries of involvement, stop working weekends, nights and jumping over people’s heads to solve problems.

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It’ll help you get another vantage point on  your company and your team can build some autonomy in the meantime. 

  1. Master the Art of Knowledge Transfer

There are two ways to impart knowledge on others: apprenticeship and writing something down. Apprenticeship began as a lifelong relationship and often knowledge was only retained by ONE person who would carry on your method.

Writing things down used to be limited  (before the printing press) to whoever held the pages.

We’re fortunate that today, we have many ways of imparting knowledge to our team. And creating this habit early on can save a business from being dependent on any one person who has a bunch of “how” and “when” up in their noggin.

While you’re taking some time to get out of the day-to-day, start writing things down and recording your screen (use a tool like loom.com) while you’re answering questions.

1715505964 938 Foundations of Agency Success Simplifying Operations for Growth1715505964 938 Foundations of Agency Success Simplifying Operations for Growth

Deposit those teachings into a company knowledge base, a central location for company resources. Some of the most scaleable and sellable companies I’ve ever worked with had this habit down pat. 

  1. Define Your Processes

Lean in. No fancy tool or software is going to save your company. Every team I’ve ever worked with who came to me with a half-built project management tool suffered immensely from not first defining their process. This isn’t easy to do, but it can be simple.

The thing that hangs up most teams to dry is simply making decisions. If you can decide how you do something, when you do it and why it’s happening that way, you’ve already won. I know exactly what you’re thinking: our process changes all the time, per client, per engagement, etc. That’s fine.

Small businesses should be finding better, more efficient ways to do things all the time. Developing your processes and creating a maintenance effort to keep them accurate and updated is going to be a liferaft in choppy seas. You’ll be able to cling to it when the agency gets busy. 

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“I’m so busy, how can I possibly work less and make time for this?”

1715505964 593 Foundations of Agency Success Simplifying Operations for Growth1715505964 593 Foundations of Agency Success Simplifying Operations for Growth

You can’t afford not to do this work. Burning the candle at both ends and the middle will catch up eventually and in some form or another. Whether it’s burnout, clients churning out of the company, a team member leaving, some huge, unexpected tax bill.

I’ve heard all the stories and they all suck. It’s easier than ever to start a business and it’s harder than ever to keep one. This work might not be sexy, but it gives us the freedom we craved when we began our companies. 

Start small and simple and watch your company become more predictable and your team more efficient.


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Advertising on Hulu: Ad Formats, Examples & Tips

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hulu guide blog image

Streaming


By Emily Sullivan

With the continued rise in streaming service adoption, advertisers are increasingly turning to OTT (over-the-top) advertising, which allows brands to reach their target audiences while they stream television shows and movies. OTT advertising is advertising delivered directly to viewers over the internet through streaming services or devices, such as streaming sticks and connected TVs. One of the most popular streaming ad-supported streaming services today is Hulu. 

At just $7.99 per month (with ads) and $17.99 per month (without ads), Hulu is a great deal. And where the deals are incredible, the subscribers follow… 

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The formula itself is one we’re all familiar with, and it appears to be working out quite well for Hulu.

  1. Low prices attract more viewers
  2. More viewers brings more eyes to Hulu ads
  3. More eyes on ads brings more interested advertisers
  4. Advertising revenue climbs alongside impressive viewer growth

In this particular scenario, everyone wins! And the proof is in the pudding considering Hulu generated $11.2 billion in revenue in 2023.

Advertising on Hulu Ad Formats Examples Tips

In the following article, we will cover everything you need to know about Hulu including how to advertise on Hulu, ad types available, advertising cost, best examples of Hulu ads, and more. Let’s dive right in.

What is Hulu Advertising?

OTT Video Viewers in US by Service Over Time with over 111 million subscribers In 2023

Image Source: https://www.emarketer.com/content/disney-will-become-streaming-heavyweight

Hulu is a service that offers subscription video on demand. Hulu currently has more than 50.2 million subscribers across their SVOD (ad-free subscription video on demand) and AVOD (advertising-based video on demand) plans, translating to nearly 100 million viewers in 2021. eMarketer predictions estimate that number will grow to 115.6 million viewers by 2024.

Hulu notes on their website that their ad-supported offering is their most popular. Previously shared statistics showed that in 2023, 58% of total Hulu subscribers opted for the ad-supported plan.

Hulu subscriptions can be purchased on their own, or as part of a bundle with other services. One such popular option is The Disney Bundle. The new Disney Bundle brings together the extensive Disney+ and Hulu libraries – including beloved characters, award-winning films and series, and 100 years’ worth of inspiring stories – all in one place.

Hulu’s ad-supported and ad-free plans offer subscribers a vast streaming library, inclusive of thousands of movies and TV episodes. Hulu Originals are also included in both plans, as is the ability to watch on the internet-enabled device of your choosing—TV, mobile, tablet, or laptop. As the first platform to introduce viewer-first advertising innovations, like the industry’s first interactive ad formats, Hulu continues to give viewers choice and control over their ad experience.

Outside of the primary differentiators between the two options—ads or no ads, and cost—the only additional distinction to be made is that the ad-supported version does not allow subscribers to download and watch titles on-the-go.

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Hulu offers a popular option with an ad-supported tier. This utilizes OTT advertising, meaning ads are delivered directly to viewers over the internet through the Hulu platform, rather than traditional cable or satellite TV. Unlike a typical TV buy where you get a set amount of ad space, these OTT ad buys allow for granular targeting based on demographics, location, and interests, similar to what you might experience on other digital platforms.  While these ads are strategically placed before, during, and potentially after your chosen content, they are not skippable. It’s also worth noting that even ad-free tiers might show a few promotional spots for certain shows or live TV events.

Hulu has its very own ad platform that includes a robust set of options for bidding, targeting, and measurement, as well as different ad experiences. 

Why Advertise on Hulu?

In today’s media landscape, reaching your target audience effectively is crucial. Hulu offers a compelling advertising platform with a variety of advantages:

  • Massive Reach – Tap into a vast audience of engaged viewers. Hulu boasts over 50.2 million subscribers, with their AVOD tier reaching a staggering 109.2 million viewers per month.
  • Targeted Engagement – Go beyond traditional TV’s limitations. Hulu’s targeting capabilities allow you to zero in on specific demographics, interests, and even geographies. This ensures your message reaches viewers most likely to resonate with your brand.
  • Cost-Effectiveness – Hulu has many buy options, which makes it accessible for any size client to run a campaign on Hulu. Hulu offers campaign minimums as low as $500, which creates a low barrier to entry for most clients. Especially, when partnering with an agency like Tinuiti, where brands can anticipate 2-3x more efficient CPMs when compared to the general market. This makes it accessible for businesses of various sizes to test and refine their advertising strategies.
  • DRAX – Disney’s Real-Time Ad Exchange establishes direct connections to major media buying platforms for streamlined ad buying across Disney+ and Hulu. This integration increases automation, allowing advertisers easier access to Disney’s inventory. Partnerships with Google and The Trade Desk provide direct paths to Disney’s inventory, offering greater reach, flexibility, and transparency. 
  • Engaging Ad Formats – Hulu offers a variety of ad formats beyond standard video ads. Explore interactive elements to capture viewer attention and create a more immersive brand experience with Shoppable ads, pause ads, takeovers, and more.
  • Brand Safety – Hulu prioritizes brand safety, ensuring your ads appear alongside high-quality content. This minimizes the risk of your brand being associated with inappropriate content.

By leveraging Hulu’s advertising solutions, you can target engaged viewers, deliver impactful messaging, and ultimately reach your marketing goals.

How Advertising on Hulu Works

Hulu offers brands of all sizes a chance to advertise on their platform. And since Hulu falls under the Disney umbrella, advertising opportunities extend beyond the Hulu platform itself. There are opportunities to buy into inventory cross ESPN, Disney+, ABC and more.

It’s important to keep in mind, the method through which you purchase ads plays a role in the measurement insights you’ll receive. Below are the three primary ways to buy ad placements on Hulu, with additional details regarding programmatic buys, and Hulu’s self-service platform.

  1. Purchase ads directly from Hulu sales teams
  2. Programmatic ad buys
  3. Through Hulu’s self-service platform (currently invite-only, but brands can request access)

If you’re not ready to pick up the phone and collaborate with Hulu’s sales team on a large ad buy, you’re probably going to end up using Programmatic Guaranteed ad buys or purchase ad space through the Self Service Platform. Here’s a little more information on each option:

Programmatic Guaranteed (Reserved Buys) and Private Marketplace (Auctionable) 

Ads purchased through a programmatic sales team that works directly with platforms and streaming agencies, like Tinuiti. This offers advanced local and national targeting and measurement capabilities, enhanced reporting, and suite of targeting options at fixed or biddable rates.

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Whether you want to target lookalike audiences, specific demographics, interest or behavioral segments, or leverage audience CRM matching for a customized group, you’ll know exactly when and where your ads showed, and be provided with robust reporting that helps measure what’s working best, and where you should continue to invest for optimal performance. You’ll also enjoy guaranteed media buys that ensure you get the expected visibility and reach.

There are certain Hulu ad types that can’t be purchased programmatically, including sponsored placements, pause ads, and ad-selector ads, among other standout units. For these types, Tinuiti makes reserved buys for our clients from opportunities that are only available through Hulu directly.

Not sure which ad types make the most sense for your business and advertising goals? Our team works with clients to determine which campaign initiatives are best for them, and help ensure their creative meets Hulu’s requirements.

Self-Service Hulu Ads (Beta) – Must RSVP and Be Approved as a Brand

Hulu’s self-serve ad platform allows brands to access ad inventory directly, with a modest $500 campaign minimum. These ads are ideal for smaller businesses that don’t have a sizable streaming ads budget, or are just getting started with OTT and want to test the waters.

The Self-Service Ads beta program offers a glimpse into the future of advertising on Hulu. With features like budget management, targeted audience selection, and ad format flexibility (to some extent), businesses can craft impactful campaigns tailored to their specific needs. However, remember the current limitations and the need for approval before getting started.

Reporting Limitations: Notably, when purchasing through the self-service platform, your reporting will only include impression data; you won’t have insights into where your ads actually ran.

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While this offering is still in beta, Hulu has already shared some early success stories. Learn more here about how Hulu self-serve ads work.

How Much Does Hulu Advertising Cost?

Unlike traditional ad buys, Hulu advertising utilizes a cost-per-thousand-impressions (CPM) model. This means you pay each time one thousand viewers see your ad, with estimates ranging from $10 to $30 CPM. Factors like targeting specifics, competition, and ad format (pre-roll vs. mid-roll, length) can influence the final cost. 

Hulu advertising costs are structured to allow for advertisers of all sizes and budgets, but the total costs, you’ll realize, will largely depend on a number of factors, including:

  • Whether you’re buying directly through Hulu or a DSP (demand-side platform)
  • Any restrictions you place on Hulu regarding where your ads display. Specific audience or genre targeting, and/or frequency caps, may incur a premium as well
  • Which ad types you choose
  • How much creative you will need to generate for your ads (production costs)
  • Seasonality—Q4 advertising costs are higher than other quarters
  • Whether you’re buying through an up-front agreement (advertising commitment for a full TV season), or the scatter market (ad buys that run month-to-month, or quarter-to-quarter) 

How to Advertise on Hulu

Here’s what you need to know to advertise on Hulu, from buying and targeting to measurement and optimization.

Hulu offers several advertising reach options for brands:

  1. National: Reach viewers across the US
  2. Local: Reach a localized target audience
  3. Advanced TV: Automated, data-informed ad buys

Within the Advanced TV category, Hulu has 3 different bidding options:

  • Programmatic Guaranteed: Automated, guaranteed buy with advanced targeting.
  • Private Marketplace: Non-guaranteed buy with increased targeting control.
  • Invite-Only Auction: Find your audience, set your price, and optimize from within your DSP

In Hulu’s invite-only auction, advertisers select their target audience, determine their bid price for that audience, and control and optimize their ad campaigns in real-time based on results and performance. You can learn more about Hulu’s advanced targeting options here.  

When it comes to executing Hulu ads, at Tinuiti, we can take on all the heavy lifting for you.

Ad Types Available on Hulu [With Specs]

In today’s streaming world, capturing viewers’ attention is more important than ever. When it comes to Hulu ads, pre-roll placements (those shown before your chosen content) are proven to be highly effective, especially earlier slots within the pre-roll sequence. This is prime real estate for grabbing viewers before they settle into their show.

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But don’t be limited! Hulu offers a variety of ad formats to suit your needs, including pre-roll, mid-roll (shown during commercial breaks within the content), and even 7-second bumper ads for quick, impactful messaging. Whether you choose a short and sweet 7-second spot or a more detailed 15 or 30-second video ad, Hulu offers the flexibility to tailor your message to your audience and campaign goals. 

When creating your Hulu video ad, it’s important to follow their specifications including:

  • Video Duration: 15 to 30 seconds
  • Audio Duration: Must match video duration
  • Dimensions: 1920×1080 preferred; 1280×720 accepted
  • Display Aspect Ratios: 16:9 preferred; Hulu will accept videos shot with 2.39:1, 1.375:1, 3:4, or 4:3 dimensions, but you must make the video fit a 16:9 ratio by inserting matting on the top and bottom of the video.
  • Video Format: QuickTime, MOV, or MPEG-4
  • File Extensions: .mov or .mp4
  • File Size: 10 GB maximum
  • Audio Format: PCM, AAC
  • Frame Rate: 23.98, 24, 25, 29.97, or 30 fps
  • Frame Rate Mode: Constant
  • Video Bit Depth: 8 or 16 bits
  • Video Bit Rate: 10 Mbps – 40 Mbps
  • Audio Bit Depth: 16 or 24 bits (for audio channel 2)
  • Audio Bit Rate: 192-256
  • Chroma Subsampling: 4:2:0 or 4:2:2
  • Codec ID: Apple ProRes 422 HQ preferred; H.264 accepted
  • Color Space: YUV
  • Scan Type: Progressive Scan
  • Audio Channels: 2 channel stereo
  • Audio Sampling Rate: 48.0 kHz

Hulu offers what they call “a viewer-first ad experience” made up of an extensive variety of different ad products and solutions, including:

Video Commercial

This is the most ‘standard’ ad type available from Hulu, with your video playing during any “long-form content commercial breaks.” Hulu allows 7-, 15- and 30-second video commercials, and “does not accept stitched Ads.” This simply means that if advertisers want to display a 30-second commercial, they will be required to have an asset of the correct length, and can’t ‘stitch together’ two separate 15-second ads.

Ad Selector

This ad type gives the viewer greater control over their ad experience. Viewers will be given the option to choose between two or three different video ads to watch from the same advertiser. This can increase the chances that viewers will be engaged with your ad as they had some degree of choice in watching it. If no ad selection is made within 15 seconds of being presented with the options, one of the two or three available ads will be selected at random and played automatically.

According to Hulu Brand Lift Norms, 2020, products like these that “give viewers choice and control” have “result[ed] in 70% higher lifts than the average campaign on Hulu.”

Branded Entertainment Selector (BES)

Choice comes into play with Hulu’s BES ads as well, but in this scenario, they are choosing not just their ad experience, but their viewing experience as well. Viewers are given the option to watch their programming of choice with the typical commercial breaks, or to enjoy their programming uninterrupted by first watching a longer ad. We like to think of it as finishing your dinner before eating dessert! This is a popular choice for advertisers who want to tell a story with their ad—or advertise a movie or upcoming event—and need more than 15 or 30 seconds to do so.

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Binge Ad

Want to reach viewers dedicating some of their downtime to an hours-long binge session, but don’t want to risk hitting them with the same ad, delivered in the same way, episode after episode? Hulu’s Binge Ad placements are designed with brand safety and a positive watching experience in mind. These “enable marketers to deliver contextually and situationally-relevant messages at the right time and place – during a viewer’s binge session.”

According to the Kantar Brand Lift Study, 2020, ads like these have been shown to “increase[ing] unaided brand awareness by 24% and ad recall by 25%.”

Interactive Living Room

These ads are designed to “foster greater affinity with a brand” through “customizable interactivity” focused on whatever elements of your brand you would like to promote. Whether you want to get the word out about a new product launch, enhanced features of an existing product, a new line of services, a company announcement, or more, these ads make it engaging and easy. Hulu notes that they offer “select functionality via third-party producing and hosting partners,” and that the production lead time is quite a bit longer than for most ad types at “four to six weeks from the receipt of the final assets.”

Max Selector (Beta)

In this ad type, viewers are given a choice over how they would like to learn about the product or service being advertised. Interactive templates are designed to create “a more engaging and immersive choice-based ad experience.”

Branded Slate

Advertisers are given the opportunity to reach audiences before the show has even begun with Branded Slate custom title cards. These brief, static video ads feature your logo with “Presented by” text, with voiceover audio that identifies your brand as the sponsor. Hulu also offers Branded Slate ads specifically tailored to entertainment clients.

Premium Slate

This 7-second ad type is similar to the aforementioned Branded Slate ads, but allows for advertisers to include “their own video, dynamic visuals, and sound” as opposed to a static video with voiceover. If preferred, you can still opt for the voiceover to be handled by Hulu talent, but it is not required as it is with the Branded Slate ads. Hulu also offers Premium Slate ads specifically tailored to entertainment clients.

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GatewayGo

These unique ads are designed with conversions in mind, bringing together “Hulu’s traditional living room video ads with action-oriented prompts and personalized offers.” GatewayGo ads harness “second screen enablement technologies such as QR codes and push notifications” by “shifting conversion actions from the TV to mobile devices.” Viewers who wish to learn more can simply scan the QR code using their phone—which is likely within reach, if not in their hand—or choose to receive notifications.

According to a 2020 Hulu Internal Study, “6 in 10 viewers like that they can discover and act on deals with GatewayGO.” For these ad types, Hulu strongly recommends 30-second placements “to increase engagement,” though the minimum required length is just 15-seconds.

Pause Ad

Pause ads are unique in that they reach viewers who have decided they are ready for a break by pressing the pause button, with the ad serving as a screensaver of sorts. These offer an ideal opportunity to reach viewers in the least intrusive way possible, and give you significant opportunity to increase brand awareness—particularly for viewers who pause often, and for longer periods of time.

Poster Marquee Ad

Want to entice viewers to watch a specific series or theatrical release? This ad type makes it possible by leveraging “existing coming soon design components to promote a trailer for an upcoming title.” Hulu recommends that these should ideally be an “extended trailer,” with 15-second and 30-second ad spots not recommended.

Cover Story Brand Placement

Hulu Cover Story Brand Placement Example

Image Source: https://advertising.hulu.com/ad-products/cover-story-brand-placement/

For this ad type, the only thing Hulu requires is your logo, which will be showcased directly within the Hulu homepage alongside the “Presented By” notation, as shown above. Thanks to their prominent placement, these ads are ideal for increasing exposure, and enhancing brand recognition.

Sponsored Collection Brand Placement

Hulu Sponsored Collection Brand Placement Ad

Image Source: https://advertising.hulu.com/ad-products/sponsored-collection-brand-placement/

This placement offers “advertisers extended ownership of a collection sponsorship through logo placement adjacent to content in Hulu’s UI across devices.” As shown in the above example where “Newly Added TV” programs are “Presented by LOGO” (your logo here!), your sponsorship displays in a highly visual location that naturally draws in viewers’ eyes.

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Promoted Content Marquee Ad

This unique advertising option “mimics the existing Hulu UI design and only supports long-form full-length episodes or feature films.” Because “Hulu viewers already recognize this design to promote content that is available for them to watch,” they may not even realize what they’re seeing is an ad.

*Note: The ad units mentioned are almost exclusively available via guaranteed IOs (national or local) and not the audience-driven methods.

Best Practices for Hulu Advertising Campaigns

Whether you’re promoting a new product, driving subscriptions, or raising brand awareness, these best practices will help you maximize the impact of your Hulu ads and connect with your target audience effectively. Let’s explore the essential tactics and insights for creating high-performing Hulu ad campaigns.

Follow Creative Best Practices for Video Campaigns

Adhere to Ad Specs – Always adhere to the platform’s ad specifications to ensure your video displays correctly across different devices and platforms. This includes guidelines on resolution, aspect ratio, file format, and maximum file size. 

Build a Strong Hook – Grab the viewer’s attention within the first 3-5 seconds. This can be achieved through visually striking imagery, compelling storytelling, or posing a thought-provoking question. The key is to pique curiosity and entice viewers to continue watching.

Consistent Branding is Key – Maintain consistent branding across your video campaigns to reinforce brand recognition and recall. This includes using your logo prominently at the beginning and end of the ad, as well as incorporating consistent color schemes, fonts, and messaging that align with your brand identity.

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Stick with Simple Messaging – Focus on communicating a single, specific idea or message in your video ad. Avoid overcrowding the ad with too much information, as this can overwhelm viewers and dilute the effectiveness of your message. Keep it simple, clear, and memorable.

Use Text for Emphasis – Use text overlays strategically to highlight key messaging or calls to action in your video ad. This ensures that important information is conveyed effectively, especially for viewers who may be watching with the sound off.

Provide Variety and Freshness – Rotate your video ads regularly to prevent audience fatigue and maintain engagement. Experiment with different creative strategies, visuals, and messaging to keep your ads fresh and appealing. This also allows for A/B testing to determine which creatives resonate best with your target audience.

Utilize Audience Targeting – Tailor your creative content to resonate with the specific interests, preferences, and demographics of your target audience. This may involve customizing the storyline, imagery, and messaging to appeal to different audience segments and maximize relevance and impact.

By incorporating these best practices into your video campaigns, you can enhance their effectiveness and drive better results in terms of engagement, conversion, and brand awareness.

Use Hulu’s Targeting Capabilities Wisely

Hulu Ad Manager empowers you with a robust suite of targeting options to reach your ideal audience.  Here’s how to leverage them effectively:

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Audience Targeting:

  • Demographics – Reach viewers based on age, gender, income, and parental status. This allows you to tailor your message to resonate with specific segments.
  • Lifestyle Interests – Target users based on their interests and hobbies. For example, target fitness enthusiasts with ads for your activewear line. (Explore the full range of interest categories within Hulu Ad Manager).
  • Behavioral Targeting – Go beyond demographics by targeting viewers based on their past purchase behavior or browsing habits. This can significantly increase campaign relevance.

Content Targeting:

  • Genre Targeting – Place your ads within specific genres (e.g., comedy, sports, documentaries) relevant to your product or service. This ensures your message reaches viewers actively seeking content aligned with your offering.
  • Programmatic Targeting – Target specific shows or programs on Hulu where your ideal audience is likely to be watching. This allows for highly focused ad placement.

Location Targeting:

  • Geographic Targeting – Reach viewers within specific cities, zip codes, Designated Marketing Areas (DMAs), or regions. This is ideal for promoting local businesses or service-based offerings with a geographical focus.

Pro Tips for Smart Targeting:

  • Combine Targeting Methods – Utilize a combination of audience and content targeting for maximum reach and relevance. For example, target viewers interested in fitness (audience) while placing your ads within workout-related shows (content).
  • Leverage Lookalike Audiences – Expand your reach by targeting audiences similar to your existing customers.
  • Test and Refine – Don’t be afraid to experiment with different targeting combinations and monitor performance metrics to optimize your campaigns for better results.

By strategically using Hulu’s targeting options, you can ensure your ads reach the right people at the right time, maximizing campaign effectiveness and ROI.

Measure and Optimize Campaigns Based on Performance

Data is king when it comes to optimizing your Hulu ad campaigns. Hulu offers advertisers varying measurement and attribution insights for their campaigns, which depend in part on how the ads were purchased. Hulu’s attribution capabilities let advertisers measure brand lift and direct ROI, and business outcomes across QSR, retail, ecommerce, tune-in, automotive, and CPG categories. Third-parties like Tinuiti offer more omnichannel campaign analysis options.

Here’s how to leverage Tinuiti’s expertise to achieve peak performance:

Set SMART Goals and Benchmarks

It’s crucial to begin by defining your objective with a clear SMART goal that aligns with your overarching marketing strategy. This goal should be Specific, Measurable, Achievable, Relevant, and Time-Bound. Once your objective is established, it’s essential to establish benchmarks by leveraging historical data from past campaigns or industry averages. These benchmarks will help set realistic expectations and guide your efforts in tracking key metrics such as impressions, clicks, and conversions throughout the campaign.

Continuous Optimization

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At Tinuiti, our omnichannel campaign analysis allows us to compare your Hulu campaign’s performance with other marketing channels like social media and email, giving you a holistic understanding of how customers engage with your brand across different platforms. But it’s not just about data – our team of experts dives deep, uncovering hidden patterns within the data and translating them into actionable insights. 

These insights then fuel data-driven recommendations for optimizing your Hulu campaign. We might suggest adjustments to your targeting strategies, ad creatives, or even budget allocation to ensure you achieve the best possible results. We can also analyze viewer fatigue and recommend A/B testing new ad variations, keeping your audience engaged and maximizing the effectiveness of your Hulu advertising.

Putting it into Practice

After a few weeks of your campaign running, revisit your initial benchmarks to evaluate progress. Don’t just rely on surface-level data, leverage omnichannel analysis to understand what elements are resonating and which areas need improvement. This comprehensive analysis allows you to pinpoint the strengths and weaknesses of your targeting, ad creatives, and budget allocation. 

By taking a data-driven approach and utilizing Tinuiti’s expertise, you can continuously measure, optimize, and refine your Hulu campaigns, driving maximum impact and achieving your marketing objectives.

Example of Hulu TV Ad promoting livestreaming sports

Best Examples of Hulu Ads

Let’s dive into some of the most memorable and effective Hulu ad campaigns that have left a lasting impression on audiences.

Filippo Berio Interactive Ads

Hulu Interactive Campaign for Filippo Berio

Image Source: https://advertising.hulu.com/brand-stories/filippo-berio/

Filippo Berio is a brand best known for their selection of olive oils and vinegars, with a legacy tracing back more than 150 years. Their thoughtful use of interactive ad formats helped them in connecting with potential customers, with their Hulu ad campaign resulting in a “2x lift in brand favorability”, and a “3x lift in brand consideration.”

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  • Filippo Berio’s use of the Interactive Living Room ad type “was especially impactful as an awareness-driver, highlighted by a +44% lift in brand awareness and +64% lift in message association
  • Other ad types were included in the campaign as well, including standard and situational ads

ThirdLove Contextually Relevant Original Sponsorships

Hulu Sponsorship Campaign for ThirdLove

Image Source: https://advertising.hulu.com/brand-stories/thirdlove/

ThirdLove is a lingerie and loungewear company that focuses on body positivity and inclusivity in their marketing, and importantly, their range of products and sizes. The brand crafted a Hulu advertising strategy that aimed to enhance “awareness and overall consideration for their products across women of all demographics” with ads that ran “alongside premium and contextually-relevant Original content.”

ThirdLove saw results that outperformed “both industry and Hulu retail norms,” in part by advertising during women-produced content, and content that focuses on themes and issues that are of importance to women. This Hulu campaign included:

  • Co-branded ads at the start of every episode of Mrs. America
  • Creative that included a CTA and a discount code that could be accessed by “visiting a unique URL tied to the Hulu Original series, Little Fires Everywhere

Best Strategy for Hulu Advertising [from the experts]

Experimentation is at the heart of all statistically-significant data, and Hulu makes experimentation easy and affordable. With more than a dozen distinct ad types to choose from—and an array of ad lengths to suit all advertising needs and goals—you are provided with all the necessary tools to find the ideal methods to reach new and existing audiences.

With Hulu ads, there is no shortage of innovative options to choose from, and we encourage you to experiment extensively, but also strategically. No matter how sizable your streaming ads budget, no brand can afford to throw everything at the wall and see what sticks. But you can thoughtfully design combinations of differing visual components, and ad lengths, to see which resonate best with viewers.

These learnings can then be applied across similar streaming platforms as well, many of which won’t have the same robust inventory of options to experiment with.

According to a Nielsen CTV Analytics study, 62% of Hulu viewers never saw a brand’s ad campaign on linear TV, making Hulu a critical partner to brands trying to reach new audiences or their full target audience. And with Hulu’s ability to audience-target based on CRM matching or behavioral segments, Hulu is an important partner in delivering addressable TV at scale.

If you’re interested in advertising on OTT/Streaming TV, check out Tinuiti’s TV & Audio advertising services.

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Editor’s Note: This post was originally published by Tara Johnson in July 2020 and has been updated for freshness, accuracy, and comprehensiveness.

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Updates to data build service for better developer experiences

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Updates to data build service for better developer experiences

Optimizely Feature Experimentation users can now benefit from an average of 87% faster data file updates. The ability to generate data files in a faster and more predictable manner enables our customers to make updates to feature flags and experiments more quickly and reliably.

  1. Datafile build service – Performance, stability
  2. Webhooks by environment – Lower latency across all environments. Push notification that a new datafile is ready
  3. Secure environmentsSecurity

Key features

  • Smoother workflow 
    It lets you update feature flags and experiments faster and more consistently as a seamless workflow step. 
  • Better developer experience 
    Developers can expect faster and more predictable feedback when configuring feature flags during local development.
  • Faster execution 
    Product teams benefit from “kill switches” to roll back problematic features and flawed experiments to protect user experience and conversion rates. 

Finally…

Speed, performance, and usability are key to delivering a better experience, and as such we are always striving to improve the performance of back-end services. Our improved datafile build service enables you to deliver feature flags and experiment changes to your end-users more quickly and reliably.

Optimizely Feature Experimentation generates a JSON datafile that represents the state of an environment in a customer’s Feature Experimentation project, this datafile is polled for and consumed by our SDKs to enable user-level decisions and tracking.

With our new datafile build service, Feature Experimentation customers will experience better performance and reliability when delivering feature flags and experiment changes to end-users. 

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