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4 Top Reasons Your Google Business Profile Information Keeps Updating

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4 Top Reasons Your Google Business Profile Information Keeps Updating

For any local business that qualifies, claiming your Google Business Profile is a must-do to help your business rank higher on Google.

Regularly optimizing your business profile with content such as posts, new products or services, holiday hours, photos, and other updated information about your company keeps your listing fresh and current for potential customers.

But did you know that the information on your Google Business Profile could get changed at any moment? In many cases, these changes go live without you even knowing it.

Some updates to your business profile could even impact your business.

If your profile is changed, you should receive an email letting you know of any changes or suggestions. But that’s not always the case.

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That’s why it’s crucial that you keep an eye on your business profile and frequently check for changes to your company’s information.

In this column, you’ll learn why Google updates Business Profiles, where that information comes from, and what you can do to ensure that people searching for local products and services like yours are always presented with the most timely, accurate information when they see your listing in search.

First, let’s look at how Google gathers business information to change your Google Business Profile.

Then we will look at the four top reasons for these changes.

Why Does Google Change Business Profile Information?

Keep in mind that some of the changes made to your profile can actually be helpful.

For instance, if you’re violating a Google guideline and someone suggests an edit to correct the violation, they could be saving you from a Business Profile suspension.

You may not be happy with the change, but it could put you in compliance with Google’s guidelines. That’s a good thing.

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Or, if your business hours are wrong and a customer corrects your hours on your Business Profile, it can save other customers from driving to your business when you’re closed.

But if a competitor changes your URL to their website or an up-to-no-good student changes your high school’s website to a porn site, that can be disastrous.

(Yes, that happened at my kids’ high school. It took the school at least 24 hours to realize its URL had changed and change it back to its website. All the kids had a good laugh about it!)

In addition to the email alert, you should also see a blue notification when managing your Google Business Profile in Google search when your profile has been updated.

Review the updates to make sure they’re accurate.

Screenshot from Google Business Profile in Google Search, April 2022

Google’s goal is to give searchers the most accurate and complete information about a business.

To get correct information about a company, it scours the internet and gathers data from a variety of sources:

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  • Publicly available information such as a company website, citations/online business directories, government sources, etc.
  • Licensed data Google gets from third parties.
  • User-supplied information, such as reviews, photos, suggested edits, Q&As, etc.
  • Information Google gets based on interactions with a local place or business.
  • Google’s Artificial Intelligence technology.

Based on the information Google finds or receives from these resources, Google may change the information on a business profile if it thinks it needs additions or changes.

Many business owners get bent out of shape if their information gets changed. Keep in mind that the company doesn’t own its business profile – it’s Google’s.

Google Business Profile is a free service that Google offers, and it’s really a community-generated and contributed-to profile. Google has always been pro-user-generated content – and that’s what the internet is all about!

Plus, user-generated content gives other people interested in your business more information about your company.

Searchers get a combination of information provided by business owners, customers, and other sources.

This gives people a well-rounded idea of what your company is about so they can make an educated decision about your business. Many business owners simply don’t keep their business profiles current and updated, so it makes sense for other people – or Google – to update inaccurate profile information.

Now that you understand a bit of how and why your Google Business Profile information gets changed, let’s take a look at some of the common ways profile info gets updated.

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1. User Suggestions

If a user thinks a company’s business profile has inaccurate information or the business should be removed, they can suggest an edit or flag the business profile for removal.

You can make “Suggest an Edit” in Google search, Google Maps, or the Google Maps app.

In Google search, you can see the “Suggest an edit” link right in the company’s Business Profile Knowledge Panel:

Suggest An Edit In The Knowledge PanelScreenshot from Google Search, April 2022

User edits come in handy if a customer visits your company and finds your hours are incorrect, your website isn’t listed in your profile, or any other inaccurate or missing information.

On the flipside, competitors can also suggest edits if they find out you’re violating Google’s guidelines – or simply want to wreak havoc.

Digital marketers will also suggest edits to help their clients, too.

For example, if a clients’ competitors are outranking them because they are violating Google’s guidelines, the client can fight the “spam” by reporting the rule-breakers with suggested edits or a Redressal Form.

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Suggesting an edit and getting Google to publish changes is easy if the user suggests correct information.

In the example below, the business keyword stuffed their business name – which violates Google’s guidelines. The suggested edit was a correction of the business name.

Keyword Stuffed Business NameScreenshot from Google Maps, April 2022

When users suggest edits, Google reviews the suggested edits and decides whether or not to make those changes.

Within about five minutes of submitting the suggested edit, the user received an email notifying them that their suggested changes were published.

Email letting you know the suggested edit was publishedScreenshot from Outlook, April 2022

When you search for the business name, sure enough, the business’s name was changed and is now in compliance.

Suggested Edit LiveScreenshot from Google, April 2022

Another way Google gathers data about a business (which also helps confirm if the information a business provides is accurate or not) is through the “Know this place” link in a company’s Knowledge Panel.

When customers click on this link, they are asked questions about the business.

know this place questionScreenshot from Google, April 2022

These questions are specifically created to help Google understand the business and help validate the information the business owner has provided in their Google Business Profile.

how expensive is this place questionScreenshot from Google, April 2022

People can also make suggestions from Google Maps.

Users with the Google Maps App on a mobile device can also describe a business’s services options, highlights, accessibility, special food and drinks, amenities and more, in addition to the normal suggested edits, such as hours, website URL, business name, etc.,

Update this Place on the Google Maps appScreenshot from Google Maps app, April 2022

As you can see from these user suggestions, this information provides other searchers with even more information about this business.

2. Google Finds Information From Other Sources Online

In some cases, Google updates or changes information in your Google Business Profile based on the info it finds on other online resources.

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An example of this type of change includes the descriptions Google creates under a business’s name in the Knowledge Panel.

You often see these brief descriptions in restaurant business profiles where they show some of the types of food the restaurant offers or info about the restaurant itself.

In one instance, someone came to the Google Business Profile Help Forum and wanted their restaurant’s Google dynamically-created description changed because they didn’t sell tapas anymore.

However, when I researched, I found that one of the restaurant’s online directories had “tapas” as a featured item on the restaurant’s listing. So Google was pulling in tapas from that citation site.

Google Description on Knowledge PanelScreenshot from of Knowledge Panel on Google, April 2022

Another example happened to me.

I went to add something to my digital marketing agency’s business profile and was surprised to see that Google added “pest control” as one of my digital marketing agency’s services.

It turns out Google scraped my website and found a page where I mentioned a client I had – a pest control company!

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Since they found that information on my company’s website, their AI thought my business offered that service.

(Needless to say, I did not accept that change.)

Google can also change your hours, business name, and other information. Here’s an example where Google added pickup time hours for an appliance store.

(Pickup time hours were not set previously.)

Pickup Hours UpdatedScreenshot from Google Business Profile in Google Search, April 2022

However, in this case, it’s difficult to tell where Google got this (mis)information because the appliance store’s website has their hours clearly listed – and they are never open past 5:00 p.m.

Hours listed on business websiteScreenshot from website, April 2022

And, unfortunately for this business, these incorrect pickup hours were already made live before the business had an opportunity to approve or reject these business profile changes.

Incorrect pickup business hours were displayed publicly BEFORE the business could approve or reject Google's changesScreenshot from of Knowledge Panel on Google, April 2022

This is just one more reason to ensure the information on your website, the citation sites your company is listed on, and other online resources match your Google Business Profile exactly.

3. Third-Party Tools Connected To Your Google Business Profile

Sometimes you may have an app or software tool connected to your Google Business Profile – and you might not even realize it.

If you are using optimization tools, you might even intentionally connect a tool to your business profile. However, often these tools can make unwanted changes to your profile.

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For example, a Service Area Business (SAB) I know discovered that their business profile was suddenly suspended after their physical address was added to their profile.

(Service Area Businesses cannot display their address in their Google Business Profile.)

Since they didn’t add their address back to their profile, they were completely puzzled by what happened. As it turns out, they unknowingly had a Google Business Profile tool attached to their profile.

For some reason, that software added their address to their Business Profile – which got their profile suspended!

Typically, before giving a tool access to your business profile, you’ll see a dialog like below where Google ensures you want to grant access to your Google Account.

Granting third-party tools access to your Google Business ProfileScreenshot from Google Permission dialog, April 2022

I don’t recommend connecting third-party tools to your Google Business Profile unless absolutely necessary.

It’s also a good idea to see what tools and apps have access to your Google Accounts – especially your Google Business Profile. To view the tools you’ve given permission to:

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  1. Visit your  Google Account Permissions.
  2. Click on the app or service you want to review to see its access rights.
App with access to Business ProfileScreenshot from Google Third-Part Apps With Account Access, April 2022

3. You can then determine if you want that tool to continue accessing your business profile.

It’s also a good idea to go through this process at least once a month to ensure that no tools have inadvertently been granted permission to your Google Accounts.

4. Google Using AI To Update Information On Google Business Profiles

This option to change info on your business profile is new, and we’re not sure how it will play out, but Google is now starting to use AI to update information on Google Business Profiles.

Using various sources, such as the hours of competitors, the business sign on your storefront (as seen from Street View), suggestions from Google Maps users, and other resources, Google’s AI algorithm can update business hours on a Google Business Profile.

Hours on Street ViewScreenshot from Google Maps Street View, April 2022

Google plans to update the hours of 20+ million businesses globally in the next six months.

(So keep an extra close watch on your hours!)

How To Manage Changes To Your Google Business Profile

So what do you do if your Google Business Profile information gets changed? First, you’ll receive an email.Updates to Business Profile Email

Screenshot from Outlook, April 2022If you only have one location, manage your profile directly on Google Search:

  1. Sign in to the Google account you use to manage your business profile.
  2. Search for your exact business name on Google. You may need to add the city you’re located in. You can also search for “my business.”
  3. If needed, to manage your Business Profile, select View profile.
  4. In the menu above the search results, choose Edit profile.
Edit Profile On Google SearchScreenshot from Google Business Profile in Google Search, April 2022

Click through the various options until you find the blue changes that Google made to your profile.

Updated information shows up in blueScreenshot from Google Business Manager in Search, April 2022

Note: It’s important to note that Google changed the public information in the Knowledge Panel before the business accepted or rejected the change:

Google made change before business approvedScreenshot from Google Search, April 2022

If the changes Google made are correct, you can click Accept.

Accept UpdatesScreenshot from Google Business Manager in Search, April 2022

To change/reject the change Google made, click on the section you want to edit (you’ll see the pencil icon) and then edit/change the information:

Click on section name to update changesScreenshot from Google Business Manager in Search, April 2022

Next, click Save to save your changes.

Fixed the changed informationScreenshot from Google Business Manager in Search, April 2022

Pay Attention To Your Google Business Profile Changes

Hopefully, this information helps you understand various changes that Google, users, your competitors, and others can make to your Google Business Profile.

Your business profile is one of your most important local SEO strategies. It’s important to check your information often to ensure it’s correct, no one has been up to mischief, or Google didn’t just make a huge mistake by wrongly changing your information.

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OpenAI Expected to Integrate Real-Time Data In ChatGPT

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OpenAI ChatGPT announcement

Sam Altman, CEO of OpenAI, dispelled rumors that a new search engine would be announced on Monday, May 13. Recent deals have raised the expectation that OpenAI will announce the integration of real-time content from English, Spanish, and French publications into ChatGPT, complete with links to the original sources.

OpenAI Search Is Not Happening

Many competing search engines have tried and failed to challenge Google as the leading search engine. A new wave of hybrid generative AI search engines is currently trying to knock Google from the top spot with arguably very little success.

Sam Altman is on record saying that creating a search engine to compete against Google is not a viable approach. He suggested that technological disruption was the way to replace Google by changing the search paradigm altogether. The speculation that Altman is going to announce a me-too search engine on Monday never made sense given his recent history of dismissing the concept as a non-starter.

So perhaps it’s not a surprise that he recently ended the speculation by explicitly saying that he will not be announcing a search engine on Monday.

He tweeted:

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“not gpt-5, not a search engine, but we’ve been hard at work on some new stuff we think people will love! feels like magic to me.”

“New Stuff” May Be Iterative Improvement

It’s quite likely that what’s going to be announced is iterative which means it improves ChatGPT but not replaces it. This fits into how Altman recently expressed his approach with ChatGPT.

He remarked:

“And it does kind of suck to ship a product that you’re embarrassed about, but it’s much better than the alternative. And in this case in particular, where I think we really owe it to society to deploy iteratively.

There could totally be things in the future that would change where we think iterative deployment isn’t such a good strategy, but it does feel like the current best approach that we have and I think we’ve gained a lot from from doing this and… hopefully the larger world has gained something too.”

Improving ChatGPT iteratively is Sam Altman’s preference and recent clues point to what those changes may be.

Recent Deals Contain Clues

OpenAI has been making deals with news media and User Generated Content publishers since December 2023. Mainstream media has reported these deals as being about licensing content for training large language models. But they overlooked a a key detail that we reported on last month which is that these deals give OpenAI access to real-time information that they stated will be used to give attribution to that real-time data in the form of links.

That means that ChatGPT users will gain the ability to access real-time news and to use that information creatively within ChatGPT.

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Dotdash Meredith Deal

Dotdash Meredith (DDM) is the publisher of big brand publications such as Better Homes & Gardens, FOOD & WINE, InStyle, Investopedia, and People magazine. The deal that was announced goes way beyond using the content as training data. The deal is explicitly about surfacing the Dotdash Meredith content itself in ChatGPT.

The announcement stated:

“As part of the agreement, OpenAI will display content and links attributed to DDM in relevant ChatGPT responses. …This deal is a testament to the great work OpenAI is doing on both fronts to partner with creators and publishers and ensure a healthy Internet for the future.

Over 200 million Americans each month trust our content to help them make decisions, solve problems, find inspiration, and live fuller lives. This partnership delivers the best, most relevant content right to the heart of ChatGPT.”

A statement from OpenAI gives credibility to the speculation that OpenAI intends to directly show licensed third-party content as part of ChatGPT answers.

OpenAI explained:

“We’re thrilled to partner with Dotdash Meredith to bring its trusted brands to ChatGPT and to explore new approaches in advancing the publishing and marketing industries.”

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Something that DDM also gets out of this deal is that OpenAI will enhance DDM’s in-house ad targeting in order show more tightly focused contextual advertising.

Le Monde And Prisa Media Deals

In March 2024 OpenAI announced a deal with two global media companies, Le Monde and Prisa Media. Le Monde is a French news publication and Prisa Media is a Spanish language multimedia company. The interesting aspects of these two deals is that it gives OpenAI access to real-time data in French and Spanish.

Prisa Media is a global Spanish language media company based in Madrid, Spain that is comprised of magazines, newspapers, podcasts, radio stations, and television networks. It’s reach extends from Spain to America. American media companies include publications in the United States, Argentina, Bolivia, Chile, Colombia, Costa Rica, Ecuador, Mexico, and Panama. That is a massive amount of real-time information in addition to a massive audience of millions.

OpenAI explicitly announced that the purpose of this deal was to bring this content directly to ChatGPT users.

The announcement explained:

“We are continually making improvements to ChatGPT and are supporting the essential role of the news industry in delivering real-time, authoritative information to users. …Our partnerships will enable ChatGPT users to engage with Le Monde and Prisa Media’s high-quality content on recent events in ChatGPT, and their content will also contribute to the training of our models.”

That deal is not just about training data. It’s about bringing current events data to ChatGPT users.

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The announcement elaborated in more detail:

“…our goal is to enable ChatGPT users around the world to connect with the news in new ways that are interactive and insightful.”

As noted in our April 30th article that revealed that OpenAI will show links in ChatGPT, OpenAI intends to show third party content with links to that content.

OpenAI commented on the purpose of the Le Monde and Prisa Media partnership:

“Over the coming months, ChatGPT users will be able to interact with relevant news content from these publishers through select summaries with attribution and enhanced links to the original articles, giving users the ability to access additional information or related articles from their news sites.”

There are additional deals with other groups like The Financial Times which also stress that this deal will result in a new ChatGPT feature that will allow users to interact with real-time news and current events .

OpenAI’s Monday May 13 Announcement

There are many clues that the announcement on Monday will be that ChatGPT users will gain the ability to interact with content about current events.  This fits into the terms of recent deals with news media organizations. There may be other features announced as well but this part is something that there are many clues pointing to.

Watch Altman’s interview at Stanford University

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Google’s Strategies For Dealing With Content Decay

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Disappointed stressed businessman staring at the stacked paperwork on his desk

In the latest episode of the Search Off The Record podcast, Google Search Relations team members John Mueller and Lizzi Sassman did a deep dive into dealing with “content decay” on websites.

Outdated content is a natural issue all sites face over time, and Google has outlined strategies beyond just deleting old pages.

While removing stale content is sometimes necessary, Google recommends taking an intentional, format-specific approach to tackling content decay.

Archiving vs. Transitional Guides

Google advises against immediately removing content that becomes obsolete, like materials referencing discontinued products or services.

Removing content too soon could confuse readers and lead to a poor experience, Sassman explains:

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“So, if I’m trying to find out like what happened, I almost need that first thing to know. Like, “What happened to you?” And, otherwise, it feels almost like an error. Like, “Did I click a wrong link or they redirect to the wrong thing?””

Sassman says you can avoid confusion by providing transitional “explainer” pages during deprecation periods.

A temporary transition guide informs readers of the outdated content while steering them toward updated resources.

Sassman continues:

“That could be like an intermediary step where maybe you don’t do that forever, but you do it during the transition period where, for like six months, you have them go funnel them to the explanation, and then after that, all right, call it a day. Like enough people know about it. Enough time has passed. We can just redirect right to the thing and people aren’t as confused anymore.”

When To Update Vs. When To Write New Content

For reference guides and content that provide authoritative overviews, Google suggests updating information to maintain accuracy and relevance.

However, for archival purposes, major updates may warrant creating a new piece instead of editing the original.

Sassman explains:

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“I still want to retain the original piece of content as it was, in case we need to look back or refer to it, and to change it or rehabilitate it into a new thing would almost be worth republishing as a new blog post if we had that much additional things to say about it.”

Remove Potentially Harmful Content

Google recommends removing pages in cases where the outdated information is potentially harmful.

Sassman says she arrived at this conclusion when deciding what to do with a guide involving obsolete structured data:

“I think something that we deleted recently was the “How to Structure Data” documentation page, which I thought we should just get rid of it… it almost felt like that’s going to be more confusing to leave it up for a period of time.

And actually it would be negative if people are still adding markup, thinking they’re going to get something. So what we ended up doing was just delete the page and redirect to the changelog entry so that, if people clicked “How To Structure Data” still, if there was a link somewhere, they could still find out what happened to that feature.”

Internal Auditing Processes

To keep your content current, Google advises implementing a system for auditing aging content and flagging it for review.

Sassman says she sets automated alerts for pages that haven’t been checked in set periods:

“Oh, so we have a little robot to come and remind us, “Hey, you should come investigate this documentation page. It’s been x amount of time. Please come and look at it again to make sure that all of your links are still up to date, that it’s still fresh.””

Context Is Key

Google’s tips for dealing with content decay center around understanding the context of outdated materials.

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You want to prevent visitors from stumbling across obsolete pages without clarity.

Additional Google-recommended tactics include:

  • Prominent banners or notices clarifying a page’s dated nature
  • Listing original publish dates
  • Providing inline annotations explaining how older references or screenshots may be obsolete

How This Can Help You

Following Google’s recommendations for tackling content decay can benefit you in several ways:

  • Improved user experience: By providing clear explanations, transition guides, and redirects, you can ensure that visitors don’t encounter confusing or broken pages.
  • Maintained trust and credibility: Removing potentially harmful or inaccurate content and keeping your information up-to-date demonstrates your commitment to providing reliable and trustworthy resources.
  • Better SEO: Regularly auditing and updating your pages can benefit your website’s search rankings and visibility.
  • Archival purposes: By creating new content instead of editing older pieces, you can maintain a historical record of your website’s evolution.
  • Streamlined content management: Implementing internal auditing processes makes it easier to identify and address outdated or problematic pages.

By proactively tackling content decay, you can keep your website a valuable resource, improve SEO, and maintain an organized content library.

Listen to the full episode of Google’s podcast below:


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25 Snapchat Statistics & Facts For 2024

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25 Snapchat Statistics & Facts For 2024

Snapchat, known for its ephemeral content, innovative augmented reality (AR) features, and fiercely loyal user base, is a vital player in the social media landscape.

While it sometimes flies under the radar – as other platforms like TikTok, YouTube, and Instagram tend to dominate the cultural conversation – Snapchat is an incredibly powerful marketing tool that holds a unique place in the hearts and minds of its users.

In this article, we’ll explore what you need to know about Snapchat, with insights that shed light on what audiences think of the app and where its strengths lie.

From user growth trends to advertising effectiveness, let’s look at the state of Snapchat right now.

What Is Snapchat?

Snapchat is a social media app that allows users to share photos and videos with friends and followers online.

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Unlike other social platforms like Facebook, Instagram, and TikTok – where much of the content is stored permanently – Snapchat prioritizes ephemeral content only.

Once viewed, Snapchat content disappears, which adds a layer of spontaneity and privacy to digital interactions.

Snapchat leverages the power of augmented reality to entertain its audience by creating interactive and immersive experiences through features like AR lenses.

Users can also explore a variety of stickers, drawing tools, and emojis to add a personal touch to everything they post.

What started as a small collection of tools in 2011 has now expanded to a massive library of innovative features, such as a personalized 3D Snap Map, gesture recognition, audio recommendations for lenses, generative AI capabilities, and much more.

Creating an account on Snapchat is easy. Simply download the app on Google Play or the App Store. Install it on your device, and you’re ready!

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Screenshot from Google Play, December 2023

25 Surprising Facts You Didn’t Know About Snapchat

Let’s dive in!

1. Snapchat Has 406 Million Daily Active Users

That number, released by the company in October 2023, represents an increase of 43 million year-over-year – a 12% increase.

Here’s a chart from Statista showing Snapchat’s user growth from 2014 to 2023:

Snapchat’s user growth from 2014 to 2023Screenshot from Statista.com, December 2023

And with 750 million monthly active users (MAUs), Snapchat is the fifth-biggest social media network in the world.

2. Users 18-24 Years Old Account For The Biggest Chunk Of Snapchat’s Audience

According to Snapchat’s own advertising data, the platform has 243.5 million users aged 18 to 24 – representing 38.6% of its total ad audience.

The second largest group of users are between the ages of 25 and 34, followed by 13-17-year-olds – proving that Snapchat is reaching young people around the world.

On the flip side, the platform isn’t huge with older users; people aged 50 and over account for only 3.8% of Snapchat’s total ad audience.

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As a marketer, you can take a hint on what your campaign should focus on if you use Snapchat. As Snapchat’s own report puts it:

“From its inception, Snapchat has inherently created a frictionless space where Gen Z creatives can experiment with their identities, yet not have to feel like they’re ‘on brand’ in communicating to their close friend groups.”

3. Snapchat Reaches 90% Of The 13 To 24-Year-Old Population

It also reaches 75% of people between the ages of 13 and 34 in over 25 countries, according to Snapchat’s estimates.

In the US, 59% of American teenagers (between the ages of 13 and 17) report using Snapchat. This number amounts to roughly six in 10 US teens.

4. Snapchat Users Open The App Nearly 40 Times A Day

According to the company, this means people interact with their social circles on Snapchat more than any other social network.

In the US, about half of teenagers (51%) report using Snapchat at least once a day – making it slightly more popular than Instagram, but not quite as popular as YouTube or TikTok.

5. Taco Bell Paid $75,000 For 24 Hours Of The Taco Filter/Ad

To boost sales, Taco Bell launched the taco filter on Snapchat. Here’s what it looked like.

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The filter is humorous, relevant, and unique. Users adored it, and it got 224 million views.

That’s great, considering Taco Bell paid $75,000 for the ad – which actually proved to be a great investment for the exposure the brand received.

6. More Than Half (50.6%) Of Snapchat Users Are Female

In contrast, 48.7% of the platform’s global users are male.

While there is not a huge discrepancy between the demographics here, it’s helpful information for any marketers looking to put together Snapchat campaigns.

7. Snapchat Is The No. 1 App People Use To Share What They Bought

Is your brand looking to reach young social media users around the world? Snapchat could be the perfect platform for you.

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People are 45% more likely to recommend brands to friends on Snapchat compared to other platforms.

They’re also 2X more likely to post about a gift after receiving it – making Snapchat a powerful tool for influencer marketing and brand partnerships.

8. Snapchat Pioneered Vertical Video Ads

Once a novelty in the social media industry, vertical video ads have become one of the most popular ways to advertise on social media and reach global audiences.

What are vertical video ads? It’s self-explanatory: They’re ads that can be viewed with your phone held vertically. The ad format is optimized for how we use our mobile devices and designed to create a non-disruptive experience for users.

You’ve definitely seen countless video ads by now, but did you know Snapchat pioneered them?

9. You Can Follow Rock Star Business Experts On Snapchat

Who knew Snapchat could be a powerful business tool? Here are the top three experts you should follow right now:

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10. More Than 250 Million Snapchatters Engage With AR Every Day, On Average

Snapchat was the first social media app to really prioritize the development of AR features, and it’s paid off.

Over 70% of users engage with AR on the first day that they download the app – and, to date, there have been more than 3 million lenses launched on Snapchat.

11. People Are 34% More Likely To Purchase Products They See Advertised On Snapchat

When compared to watching the same ad on other social media platform, Snapchat proves to be an effective way to reach and convert.

12. Snapchat Is The King Of Ephemeral Content Marketing

Ephemeral content marketing uses video, photos, and media that are only accessible for a limited time.

Here are three reasons it works:

  • It creates a sense of urgency.
  • It appeals to buyers who don’t want to feel “sold.”
  • It’s more personalized than traditional sales funnel marketing.

Guess who’s one of the kings of ephemeral content marketing? That’s right: Snapchat.

Consider that if it weren’t for Snapchat, Instagram Stories would likely not exist right now.

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13. More Than 5 Million People Subscribe To Snapchat+

Snapchat+ is the platform’s paid subscription service that gives users access to exclusive and pre-release features on the platform.

Subscribers also receive a range of other perks, including options to customize their app experience and the ability to see how many times their content has been rewatched.

The fact that so many millions of users are willing to pay for special access and features to Snapchat should be a sign to brands and marketers everywhere that the platform has a strong pull with its audience.

Beyond that, the fact that Snapchat+ drew 5 million subscribers within just a year or so of launching is impressive on its own.

14. Snapchat Reaches Nearly Half Of US Smartphone Users

According to Statista, approximately 309 million American adults use smartphones today.

Snapchat’s ability to reach such a considerable portion of US smartphone users is notable.

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15. Snapchat Users Spend An Average Of 19 Minutes Per Day On The App

That’s 19 minutes brands can use to connect with people, grow brand awareness, and convey their message.

16. Snapchat’s Original Name Was Picaboo

In fact, Snapchat did run as Picaboo for about a year.

17. Snapchat Was Created After 34 Failures

Snapchat creators Evan Spiegel, Bobby Murphy, and Frank Reginald Brown worked on the Snapchat project while they were studying at Stanford University.

After 34 failures, they finally developed the app as we know it today.

18. Snapchat’s Creators Had A Major Falling-Out Before The App Was Released

Frank Reginald Brown was ousted from the Snapchat project by his friends.

Although no one knows the real story, Brown claims Spiegel and Murphy changed the server passwords and ceased communication with him a month before Snapchat was launched.

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19. Snapchat Downloads Doubled After The Launch Of The Toddler & Gender Swap Filters

Users downloaded Snapchat 41.5 million times in a month after the release of these filters!

20. Mark Zuckerberg Tried To Buy Snapchat

Snapchat’s owners refused to sell Snapchat to Zuckerberg (even though the offer went as high as $3 billion!).

21. Snapchat’s Mascot Is Called Ghostface Chillah

The mascot was inspired by Ghostface Killah of the Wu-Tang Clan – and when you consider that the app was once called “Picaboo,” the ghost logo makes more sense.

Apparently, Snapchat co-founder and CEO Evan Spiegel has said that he developed the mascot himself and chose a ghost based on the ephemeral nature of Snapchat content.

22. Facebook And Instagram Borrowed Ephemeral Content From Snapchat

As we mentioned above, we have Snapchat to thank for Facebook and Instagram Stories, which have since become integral to the social media experience.

Snapchat also pioneered the use of AR filters, which were adopted by Instagram and paved the way for the filters that dominate the world of TikTok today.

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23. 75% Of Gen Z And Millennials Say Snapchat Is The No. 1 Platform For Sharing Real-Life Experiences

Social media is all about authentic moments and human connection – and social media marketing is no different.

With such a large number of young people preferring Snapchat over other platforms for sharing their life experiences, marketers should follow suit.

Find ways to share behind-the-scenes moments with your team and company, and emphasize the humans behind the brand.

24. Snapchat Users Have Over $4.4 Trillion In Global Spending Power

That’s nothing to sneeze at.

25. In 2022, Snapchat Generated $4.6 Billion In Revenue

It is currently valued at over $20 billion.

Looking Ahead With Snapchat

Snapchat’s ephemeral content, intimacy, and spontaneity are strong points for everyday users, content creators, and businesses alike.

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Marketers should keep a keen eye on emerging trends within the platform, such as new AR advancements and evolving user demographics.

Those looking to reach younger audiences or show an authentic, human side of their brand should consider wading into the waters of Snapchat.

By harnessing the power of ephemeral content and engaging features, brands can effectively use Snapchat to grow their brand awareness, engage with audiences on a more personal level, and stay relevant in the fast-paced world of digital marketing.

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Featured Image: Trismegist san/Shutterstock



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