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Rick Mariano On Helping Clients Succeed Digitally Online & Hiring with Employee Retention

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Rick Mariano

In part one with Rick Mariano we spoke about helping build LocalEdge to provide high volume digital marketing services at a low cost and then in part two we spoke more about using automation and the human touch. In this final part, we talk about advice for clients to work with agencies and get the most out of the agency.

Rick often thinks a lot about how to help all his clients, the thousands of them, and how they can all perform well online. He explained the more engaged customers often do better than the ones who just throw money at it and are not engaged.

So customers and clients that provide feedback to the agency and the strategist will always have a higher performing campaign. They want customers to send images, videos, and details of what they are doing on the ground so that the agency can share those details. Also, it is important to set expectations with the clients and have them understand patience is required in digital marketing, especially organic marketing.

We then spoke about hiring and retaining employees, especially post-COVID. He said he is now able to hire people anywhere but with that, the salary expectations have increased drastically. At the same time, he cannot increase his client costs tremendously. So you need to be creative with the budgets and figure out how to make it work. Losing employees is super hard for agencies to recover from, so retention is super important for them. Clients want consistency and have their strategist stick around during the campaign.

Then you need to be sure to have a system in place to be ready for employees leaving by having the systems in place to transfer knowledge and new employees ready to come on board.

You can follow Rick Mariano on LinkedIn and at LocalEdge.

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Forum discussion at YouTube.

Source: www.seroundtable.com

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Microsoft Testing Clear Distinction Between Free & Paid Search Results On Bing

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Torn Microsoft Logo

Microsoft’s disclosure of search ads on Bing has not been the greatest, honestly, in many cases, worse than Google’s disclosures. Recently, however, Bing has been testing a clearer distinction between its ads and organic free listings.

Frank Sandtmann spotted this and posted about it on Mastodon and after fiddling with it enough, I was able to replicate it.

Look at how the ads are in the white background and the free organic listings are in the gray background:

Bing Ads Seperator

I wonder if this will go live or after Microsoft sees the results, they will go back to making the distinction between ads and free results almost impossible to see.

Frank posted more examples on Mastodon.

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Forum discussion at Mastodon.

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Google Started Enforcing The Site Reputation Abuse Policy

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Google Swat Team

Google said it began to enforce its new site reputation abuse policy last night. The policy went into effect on Sunday, May 5th, but Google did not announce it would take action until last night. As a reminder, this should target sites doing what some call “Parasite SEO.”

It seems some large “reputable” sites were hit by this update, including CNN, USA Today, LA Times, Fortune, Daily Mail, Outlook India, TimesUnion, PostandCourier, SFGATE and many more. Google specifically targeted these sites using manual actions, where Google manually took action on these sites and notified them of these actions with a message in Google Search Console. These are not algorithmic actions.

As a reminder, on March 5th, Google released new spam policies and a spam update including scaled content and expired domain abuse. But said the site reputation abuse policy would go live only after May 5th. That date has come and Danny Sullivan, Google’s Search Liaison, said on X yesterday:

It’ll be starting later today. While the policy began yesterday, the enforcement is really kicking off today.

Sullivan later told me on X, “we’re only doing manual actions right now.” “The algorithmic component will indeed come, as we’ve said, but that’s not live yet,” he added.

And it seems Google has already started to drop these sites from showing this type of content. CNN, USA Today, LA Times and others all left those coupon directories open for Google as of last night and then all saw those pages no longer rank in Google Search last night.

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I am not seeing a lot of people share screenshots of manual actions but I did spot one site owner say they received this manual action. They posted in the Google Webmaster Help forum saying:

We have a section on the website for brands to promote.

Nofollow attribute is already implemented on these articles which falls under brand category.

Still we got manual action: Site Reputation Abuse for this category.

How to fix that?

Brodie Clark also secured a screenshot of this manual action, here is that screenshot:

Site Reputation Abuse Manual Action Screenshot

Here are examples of sites hit by this site reputation abuse enforcement from last night:

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As Glenn wrote, “Google has already released the Kraken.”

Google said it will take action on this policy abuse both algorithmically and through manual actions. Many sites, not all, already removed sections of their sites that would get hit by this penalty prior to Google enforcing it. This includes sites like Forbes coupons, but many many more big brands removed these types of sections on their websites.

As a reminder, site reputation abuse “is when third-party pages are published with little or no first-party oversight or involvement, where the purpose is to manipulate Search rankings by taking advantage of the first-party site’s ranking signals,” Chris Nelson from the Google Search Quality team wrote. This includes sponsored, advertising, partner, or other third-party pages that are typically independent of a host site’s main purpose or produced without close oversight or involvement of the host site, and provide little to no value to users, he explained.

I am not posting the aggregate Google tracking tools because I posted them in my previous story and this is a targeted hit that only impacts sites with that rent out sections of their domain. So this would not hit a huge number of web sites like big algorithmic updates…

If you got hit by this, follow the instructions in the manual action notice you received in Google Search Console. There is also more documentation on this penalty over here.

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I am not sure if Google will notify us of when algorithmic action will take place on this policy…

Forum discussion at X.



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Google Says Again, Sites Hit By The Old Helpful Content Update Can Recover

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Google’s John Mueller said again this morning that sites hit by the old September helpful content update or even new core updates can recovery. He said on X and on LinkedIn that it is possible to recover but it is not a simple change you can tweak on your website, but rather it takes a lot of effort, over time, to recover.

John said that not only can you recover but you can grow. He said this morning, “Yes, sites can grow again after being affected by the “HCU” (well, core update now).”

Last week we covered how John said it may just take a lot of time to recover from that helpful content update. This is despite Google telling some people it can take weeks (then said several months) to recover.

I know the helpful content update is no more, it is now a core update. But many were expecting some of those hit by the September helpful content update to recover with the March 2024 core update – but that did not happen.

John Mueller from Google said on LinkedIn, “It’s just that some kinds of changes take a long time to build up, and that applies to all kinds of systems & updates in Google & in any other larger computer system.”

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He wrote on LinkedIn fully:

I realize this is from the title of Barry’s post, but to be clear, it’s not that “helpful content update” “recoveries” take longer than other updates. It’s just that some kinds of changes take a long time to build up, and that applies to all kinds of systems & updates in Google & in any other larger computer system. Saying that this is specific to the helpful content system, or to core updates would be wrong & misleading.

There is, however, the additional aspect of the “core update” being about how our systems assess content overall, how we consider it to be helpful, reliable, relevant to users’ queries. This does not map back to a single change that you can make on a website, so – in my experience – it’s not something that a website can just tweak overnight and be done with it. It can require deep analysis to understand how to make a website relevant in a modern world, and significant work to implement those changes — assuming that it’s something that aligns with what the website even wants. These are not “recoveries” in the sense that someone fixes a technical issue and they’re back on track – they are essentially changes in a business’s priorities (and, a business might choose not to do that).

He added on LinkedIn:

making a site more helpful (assuming that’s what you’re aiming for) doesn’t mean you have to add more content. There’s a lot that goes into making a helpful site – content is one part, and more content is not necessarily more helpful. Think about how you use the web.

He also posted this morning on X, “Yes, sites can grow again after being affected by the “HCU” (well, core update now). This isn’t permanent. It can take a lot of work, time, and perhaps update cycles, and/but a different – updated – site will be different in search too.” He added, “Permanent changes are not very useful in a dynamic world, so yes. However, “recover” implies going back to just-as-before, and IMO that is always unrealistic, since the world, user-expectations, and the rest of the web continues to change. It’s never “just-as-before”.”

Here are some of the new posts on this topic from John over the weekend:

So keep working on your site and maybe you will recover in the long run?

Forum discussion at X and LinkedIn.

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