Connect with us

SOCIAL

Twitter Expands its Test of User-Reported Misinformation, Expanding Platform Insight

Published

on

Twitter Looks to Extend its Keyword Blocking and Mute Options to More Elements


After seeing success with its initial test of a new, manual reporting option, enabling users to flag tweets that contain potentially misleading claims, Twitter is now expanding the test to more regions, with users in Brazil, Spain, and the Philippines now set to get access.

Launched in August last year, Twitter’s latest effort to combat misinformation focuses on audience trends and perception of such as a means to determine common issues with the platform, and what people feel compelled to report, pointing to things that they don’t want to see.

The process adds an additional ‘It’s misleading’ option to your tweet reporting tools, providing another means to flag concerning claims.

Which is obviously not a foolproof way to detect and remove misleading content – but as noted, the idea is not so much focused on direct enforcement, as such, but more on broader trends based on how many people report certain tweets, and what people report.

As Twitter explained as part of the initial launch:

Advertisement

“Although we may not take action on this report or respond to you directly, we will use this report to develop new ways to reduce misleading info. This could include limiting its visibility, providing additional context, and creating new policies.”

So essentially, the concept is that if, say, 100, or 1,000 people report the same tweet for ‘political misinformation’, that’ll likely get Twitter’s attention, which may help Twitter identify what users don’t want to see, and want the platform to take action against, even if it’s not actually in violation of the current rules.

So it’s more of a research tool than an enforcement option – which is a better approach, because enabling users to dictate removals by mass-reporting in this way could definitely lead to misuse.

That, in some ways, has borne true in its initial testing – as explained by Head of Site Integrity Yoel Roth:

On average, only about 10% of misinfo reports were actionable -compared to 20-30% for other policy areas. A key driver of this was “off-topic” reports that don’t contain misinfo at all.

In other words, a lot of the tweets reported through this manual option were not an actual concern, which highlight the challenges in using user reports as an enforcement measure.

But Roth notes that the data they have gathered has been valuable either way:

We’re already seeing clear benefits from reporting for the second use case (aggregate analysis) – especially when it comes to non-text-based misinfo, such as media and URLs linking to off-platform misinformation.

Advertisement

So it may not be a great avenue for direct action on each reported tweet, but as a research tool, the initiative has helped Twitter determine more areas of focus, which contributes to its broader effort to eliminate misinformation within the tweet eco-system.

A big element of this is bots, with various research reports indicating that Twitter bots are key amplifiers of misinformation and politically biased information.

In early 2020, at the height of the Australian bushfire crisis, researchers from Queensland University detected a massive network of Twitter bots that had been spreading misinformation about the Australian bushfire crisis and amplifying anti-climate change conspiracy theories in opposition to established facts. Other examinations have found that bot profiles, at times, contribute up to 60% of tweet activity around some trending events.

Twitter is constantly working to better identify bot networks and eliminate any influence they may have, but this expanded reporting process may help to identify additional bot trends, as well as providing insight into the actual reach of bot pushes via expanded user reporting.

There are various ways in which such insight could be of value, even if it doesn’t result in direct action against offending tweets, as such. And it’ll be interesting to see how Twitter’s expansion of the program improves the initiative, and how it also pairs with its ongoing ‘Birdwatch’ reporting program to detect platform misuse.

Essentially, this program won’t drive a sudden influx of direct removals, eliminating offending tweets based on the variable sensibilities of each user. But it will help to identify key content trends and user concerns, which will contribute to Twitter’s broader effort to better detect these movements, and reduce their influence.





Source link

Advertisement
See also  New Details Emerge of Meta's Ten-Year Growth Plan for AR Wearables and the Metaverse

SOCIAL

LinkedIn Updates Professional Community Policies to Better Reflect What’s Not Allowed in the App

Published

on

LinkedIn Updates Professional Community Policies to Better Reflect What's Not Allowed in the App

LinkedIn has announced an update to its Professional Community Policies, which dictate what’s allowed, and what’s not, within your various LinkedIn communications.

The updated policies aim to provide more insight into specific elements of in-app engagement – because people, especially women, are sick of LinkedIn being used as a hook-up site by overeager users who like the looks of their profile image.

That’s not the only reason, but definitely, reports of harassment via LinkedIn’s InMail have been rising.

As explained by LinkedIn:

“As part of our updated policies, we’re publishing a set of expanded resources for members to better understand our policies and how we apply them, including detailed examples of content that isn’t allowed and how we handle account restrictions. While harassment, hate speech, and other abusive content has never been allowed on LinkedIn, we’ve added what types of comments and behaviors go against our Professional Community Policies.”

In this updated format, LinkedIn’s new policy overview includes specific sections outlining what’s not allowed in the app, with links that you can click on for more information.

Follow the links and you’ll be taken to the relevant LinkedIn Help article on that topic, which also includes a section that shares more specific explainers on what’s not allowed in the app.

Advertisement
LinkedIn policies

The aim is to provide more direct insight into what you can’t do in the app, and with engagement continuing to rise across LinkedIn, it makes sense that, logically, LinkedIn is also going to see more interactions that violate these terms.

See also  Tips and Insights to Help Spot Misinformation and Fake News [Infographic]

And as noted, women are disproportionately targeted by such activity.

A report by CTV Canada last year found that many female LinkedIn users regularly receive inappropriate messages from men, who’ll often reach out to tell women that they find them attractive. Fast Company reported in 2020 that posts from female users are often targeted with ‘derision, marginalization and even outright hate’, despite LinkedIn being a lass anonymous platform than others, while many other women have reported similar advances or attacks by users in the app.

LinkedIn does have a specific policy against ‘sexual innuendos and unwanted advances’, which now also includes more examples of what’s not allowed.

LinkedIn Community Policies

But the fact that this is even necessary is a little disconcerting – and really, this does seem to be the main focus of this new update, providing more context around what you can’t do in the app, which is really an expansion of general workplace etiquette and ethics.

It seems like that should be a given, and that all users should be able to engage in a professional manner, but of course, as with any widely used platform, there will always be some that push the boundaries, and break the rules, especially if those regulations are unclear.

Which is what LinkedIn’s seeking to clarify, and hopefully, this new format will make it easier for people to understand what they can and can’t do in the app.

You can check out LinkedIn’s updated Professional Community Policies here.

Source link

Advertisement
Continue Reading

DON'T MISS ANY IMPORTANT NEWS!
Subscribe To our Newsletter
We promise not to spam you. Unsubscribe at any time.
Invalid email address

Trending