Essentially an empathy map is a process where you’re going to actually work, talk about, or discuss and document someone else’s point of view. It’s their...
Albert Einstein once said: “The ideals that have lighted my way, and time after time have given me new courage to face life cheerfully, have been...
“You have two assets without which you cannot have a business – customers and employees,” said Natalie Petouhoff. “Yet they’re not on the balance sheet and...