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Twitter and Sprinklr, the Customer Experience Management (CXM) platform for modern enterprises, have just launched a 2021 Customer Care Report: From AM to DM: Twitter customer care in a...
Published Jan. 26, 2021 Is it time for a website refresh? As businesses lean on social more heavily to reach their audiences, the importance of a...
Facebook News, Facebook’s dedicated tab for news in the native app, launched its first test run in the US back in October of 2019. As of...
Twitter pilots a new tool to fight disinformation, Apple brings celebrity-guided walks to the Apple Watch and Clubhouses raises funding. This is your Daily Crunch for...
Starting next month, Facebook will open up academic access to a dataset of 1.3 million political and social issue ads, including those that ran between August...
Instagram has announced the launch of a new ‘Professional Dashboard’, which is essentially a management overview platform that provides basic performance insight, as well as access...
When Twitter and other social media platforms indefinitely suspended Donald Trump’s accounts after the attack on the U.S. Capitol and before the presidential inaugural, it set...
This will be welcome news to dark mode enthusiasts. This week, Snapchat has confirmed that it’s testing a new dark mode option with a small percentage...
Published Jan. 23, 2021 Are you struggling to come up with ideas for blog content? Need some help crafting posts that will resonate with your readers?...
TikTok has launched a new Creator Portal platform in order to provide additional guidance and tips to help creators maximize their in-app presence. As explained by...