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What Is Marketing Automation & How to Get Started?

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What Is Marketing Automation & How to Get Started?

Marketing automation is a must for any marketer, no matter the size of their company. It doesn’t matter whether you sell products or services. Those who ignore marketing automation are missing out on powerful resources.

According to EmailMonday, around 56% of companies use some form of marketing automation, and 40% of B2C companies plan to adopt the technology.

But marketing automation can be overwhelming, with so many different platforms, integrations, and services available. How do you know what works best for your business?

Don’t worry. You’re not alone.

In this guide, we’ll go through the following:

Let’s start by defining marketing automation.

What is marketing automation?

Marketing automation uses software, tools, or processes to automate repetitive tasks. This frees up time for more important tasks or increases efficiency. Automation can be used as part of an overall marketing strategy or for standalone tactics, such as email marketing, lead generation, sales, social media management, alerts, analytics, and reporting.

What are the benefits of marketing automation?

There are five main benefits of marketing automation. Here’s how it helps marketers and businesses.

1. Save time and money

The main benefit of marketing automation is it can save time and money because it automates repetitive tasks, such as sending emails or social media posting, which can reduce marketing expenditure.

For example, the University of Buenos Aires saved 28 employee salaries and $100,000 per annum by automating its student communication.

Except of article about University of Buenos Aires increasing efficiency by 500% using automations

2. Increased sales

Marketing automation can increase sales, as it allows companies to scale their marketing efforts across multiple touchpoints, campaigns, and channels at the right time.

This sports nutritionist generated $50,000 in eight weeks by adding exit-intent automation.

Excerpt of article about Rudy, the sports nutritionist, generating $50K in eight weeks

3. Higher lead conversion

Drift reported that 58% of B2B companies don’t respond to sales leads. To combat this issue, marketers can improve sales funnels by automating initial and follow-up touches with prospects and customers, leading to higher revenue.

Pie chart showing 58% "no response" rate of companies

4. Improved engagement or customer service

Automation helps customer service by handling many customer requests or issues in real-time. It is possible to create automated responses to common questions, such as “What is my order status?” or “How do I use Ahrefs’ Content Explorer?”

5. Better analysis and reporting

Automation can provide marketing teams access to data, information, or insights that are easier to interpret.

For example, Ahrefs’ Rank Tracker contains information that integrates with this Google Data Studio report that lets you monitor your Google rankings and competitors.

Ahrefs' Rank Tracker overview

Now let’s take a look at examples of marketing automation.

Examples of marketing automation

Here are some examples from marketers who use automation to help them improve different aspects of their businesses.

Drip campaigns

Drip campaigns are a series of emails automatically delivered over time that tell a story or educate prospects about a solution or problem.

Here’s an example: Blair Enns, who helps marketing agencies with pricing strategies, created a drip campaign to persuade people to buy his book.

Page showing picture of Blair; in bottom-right corner, visitors can enter contact details to get the first chapter of his book

After you opt in to get a free sample of his book, he sends you a series of emails based on his core message: “Charge more, buy my book.”

Email inbox; on right, Win Without Pitching's email

Outreach campaigns

Link building agencies use automation to follow up on prospects and earn more links from their outreach campaigns.

Here are the typical steps in an outreach campaign:

  1. Find prospects’ contact details
  2. Craft your pitch
  3. Outreach to prospects
  4. Secure links

According to Postaga, the average response rate for an initial email is 16%, and sending at least one follow-up will get a response rate of 27% on average.

So if you send 1,000 outreach emails and include one automated follow-up, that’s 110 more replies and link possibilities.

Sales conversion campaigns

I spoke to Adam Watson, the co-founder of Hollywood Mirrors, about automation.

Page showing ladies using mirrors; below, text field to subscribe and become a VIP

Here’s his reply:

We automate emails depending on the customer behavior on the site.

The customer gets the right email at the right time with the right offer.

We sent over one million automated emails last year from a small list, and they produce 25% of our total revenue.

One of five automated campaigns is triggered if the website captures an email address depending on on-site behavior.

  • Welcome series — for subscribers who recently subscribed.
  • Cart abandonment — those who add to the cart but don’t complete the purchase.
  • Browse abandonment — subscribers who browse products but don’t purchase.
  • Win back campaign — dormant customers who haven’t purchased recently.
  • VIP automation — aimed at high or frequent spenders.

Automation helps with all KPIs such as conversion, sales, repeat orders, and customer lifetime value. The more a customer sees your brand over time, the more likely they will buy.

Another sales conversion automation example

Automation can also notify customers and staff about sales promotions, orders, shipping, and deliveries.

At the Nike.com shop, I added this product to my basket and then received this automated “Complete your purchase before we run out of your size” message.

Nike's pop-up message when item is added to cart

I most certainly do not wish to miss out on this garment.

Chatbots

A website chatbot is an automated tool that can interact with visitors in real-time via text messages, emails, or phone calls. It can also automatically answer questions from visitors.

The Ahrefs chatbot provides visitors easy access to the Ahrefs Academy, help information, and chat with support staff.

When you click “send us a message,” the chatbot interprets your message and proposes relevant help pages.

Ahrefs' chatbot showing several options (help center, talk to support, etc)

If the help articles aren’t enough to answer your question, you can talk to Ahrefs support staff.

Chatbox to talk to Ahrefs' customer support team

Alerts and notifications

An alert is a notification sent by a website owner whenever someone performs a specific action. For example, if someone joins your newsletter, you can email them to thank them for subscribing.

Last year, we launched Ahrefs Webmaster Tools, a free tool to help you get more out of your website.

Once you’ve verified a website and the domain is added to the dashboard, you can create automated backlink, keyword, Site Audit, and ranking notifications.

Click the three dots next to the domain name, then choose which notifications you wish to receive.

List of options to tailor notifications

WordPress uses automation to notify you about comments posted on your website and enable plugin updates, saving web designers, developers, and bloggers time.

List of WordPress plugins

For invoicing purposes, I use Harvest to send out invoices. If the customer pays via Stripe or PayPal, automation sends me a payment notification and the customer receives a thank-you email.

In addition, I can set up the invoice settings so that slow payers get friendly reminders every seven days until they have paid.

Page to set up reminder and thank-you messages

Leads and appointments

If you promote services on your website, the aim is to collect information from site visitors, specifically those interested in your services.

This lead qualification automation asks website visitors a series of questions and aims to book an appointment with serious prospects. But the automation doesn’t put off those who aren’t ready to speak to a company representative yet.

Flowchart of lead qualification; on right, a question with four options

In this example, here are the four questions a visitor is asked.

Question 1. What help do you need?

Question asking what user needs; below, four options to choose from

Question 2. What is your website built on?

Question asking what user's website is built on; below, four options to choose from

Question 3. What is your budget?

Question asking about user's budget; below, three options to choose from

Question 4. When are you looking to start?

Question asking when user wants to start; below, three options to choose from

If the prospect is a highly qualified lead, they are invited to book a call.

On left, cropped picture of two people talking; on right, form to book a call

A less-qualified lead can sign up for a newsletter.

On left, cropped picture of man smiling; on right, form to sign up for newsletter

This automation enables marketers to get immediate and future leads from their websites.

Personalization

Automated personalization allows marketers to tailor their messages to specific individuals instead of sending the same message to everyone.

I sent subscribers a personalized website audit using Ahrefs’ Batch Analysis tool and ConvertKit custom fields.

I sent 262 subscribers a personalized email containing:

  • Their Domain Rating (DR).
  • The number of referring domains.
  • The number of keywords they ranked for.
  • Organic traffic.
Fraser's personalized email to a recipient

Here’s the step-by-step process:

  1. Export subscribers from ConvertKit into Google Sheets
  2. Select Data > Split text to columns to get their domain name from their email address
  3. Copy and paste domain names into the Batch Analysis tool to extract the website metrics
  4. Create new columns in Google Sheets for the DR, referring domains, keywords, organic traffic data
  5. Match this data with subscribers
  6. Create custom fields in ConvertKit for the domain name, referring domains, keywords, organic traffic information
  7. Import Google Sheet information back into ConvertKit
  8. Create an email broadcast
  9. Insert the custom fields into the email body copy to personalize each subscriber’s domain name, referring domains, keywords, and organic traffic information

Segment customers

Customer segmentation is the process of grouping together customers based on similar behaviors, interests, or needs.

For example, you can create rules aimed at people who open emails and then tag them by a product they’ve bought or a page they’ve visited.

Here, we can see that people who visit and start to exit this spreadsheet website receive a pop-up message with segmentation options.

Pop-up message with segmentation options

Upon selecting the “I’m new to Excel” option, I see that the website shows the “get 3 video lessons for beginners” offer.

Pop-up message about free course; below, text field to enter email address to get said course

Now the site owner can tailor follow-up content and offers aimed at their “beginner” customer segment.

Email triggers

An email trigger sends designated content to prospects or customers who take action on your site (e.g., sign up for a free trial, make a purchase, or raise a support request).

These emails confirm that your business noticed the customer’s request or action.

While most email marketing tools and automation platforms can trigger automatic emails, 49% of marketers don’t use these tools. So using these features gives you a competitive advantage.

Let’s say you sell training courses on a platform, such as Teachable or Podia.

After a customer buys your training course, you can send the order details to a marketing platform, such as Drip, ConvertKit, Mailchimp, etc., through an integration.

"Intergrations" page on Podia

When the order details come through the marketing platform, you can trigger an automation that emails the customer a welcome email and then another email 14 days later to check on their progress in the training course they signed up for.

Draft of welcome email

PPC and retargeting

Automated PPC bidding is when an advertis­er bids automatically based on their budget and other criteria to make managing advertising campaigns easier.

Automated retargeting is when you display ads to people who have just visited your website to encourage them to return.

1250ships.com, an e‑commerce website, created a Google remarketing ad in Mailchimp that generated over $8,200 in revenue and gained 19 new customers—leading to a 3,879% ROI in the first three months.

And here’s how you can create a Google remarketing advert with Mailchimp.

Reports

Automation can generate specific reports for specified people, dates, and times.

You can create automated reports for customers, clients, or staff within Google Analytics.

For example, here’s how to create a report showing all channel traffic:

  • Go to Google Analytics > Acquisition
  • All Traffic > Channels
  • Click the arrow next to the date range > Tick “Compare to the previous period” > Apply
"Channels" page on Google Analytics
  • Click the share button > Customize the email report options

Drop-down options to choose frequency of email reports

Additionally, Google Search Console sends regular performance reports each month.

Onboarding

Onboarding is the process of bringing users up to speed with your product/service as quickly as possible.

It’s about making sure they feel welcome and confident enough to use, purchase, and keep using your product/service.

Over the festive break, I considered migrating my website from WordPress to the Ghost CMS.

Here’s the Ghost onboarding process for trial customers.

Email inbox; on right, Ghost's welcome email

I purchased a custom theme but changed my mind and canceled the trial period.

The ConvertFlow onboarding process is more comprehensive than Ghost’s, including a video course, case studies, results, and techniques.

Email inbox; on right, email about lead capture rates from ConvertFlow

While I have abandoned interest in these services, I still receive valuable emails from both brands.

Social media

Automated social media uses software to post updates about a business on social media sites like Facebook, Twitter, LinkedIn, etc.

Marketers can do this manually, but it’s much more efficient if done automatically.

We use MeetEdgar to automate posting and content distribution on our main social channels; you can learn more about Ahrefs’ marketing stack in our very own Mateusz Makosiewicz’s guide.

It’s now time to put what you’ve learned about automation into practice.

How to get started with marketing automation

If you’re new or want to automate more, here’s our seven-step guide to get started.

Flowchart to help you get started on marketing automation

Step 1. Goal

Define a specific goal. Note that certain goals—such as saving time or money and increasing sales, leads, conversions, or engagement—are too broad. You need to examine things more closely.

For example, let’s say you looked at Google Analytics and discovered that 1.7% of traffic becomes a lead.

But after delving deeper, you discover you don’t convert many of these leads into paying clients.

Thus, one of your main goals can be to increase qualified leads or increase your conversion rates between the lead and customer stages.

Step 2. Identify technology

Take a look at the technology you are currently using.

Are there options available to reuse the existing technology to reach your goals?

Are there resources you’re not using or could be using?

For example, if you generate leads but do not convert them, is your team following up on those leads?

Could you speak to the sales team that interacts with prospects and build an automated sequence that answers the key questions sales leads have?

Step 3. Look externally

Look how others in your industry are automating parts of their businesses.

I used Ahrefs’ Content Explorer to find automation case studies rather than Google when researching this article.

Type “automation” AND “industry” (replace “industry” with your industry name) into the tool and sort by date.

Content Explorer search for this term: "automation" AND "marketing"

You’ll discover many examples and case studies specific to your industry that you can learn from.

Content Explorer results for this search: "automation" AND "marketing"

If you don’t believe your existing solutions or tools can help solve your issues or achieve your goal, look elsewhere.

For example, I’m comparing the templates offered by ConvertFlow and RightMessage because I believe their technology can help increase and convert more qualified leads than my current solution.

Various ConvertFlow templates in grid format
Various RightMessage templates in grid format

Most marketing automation tools will offer demonstrations, free trials, or “recipes” to help you decide if they are right for you.

Step 4. Map out the process

If you need to map out a process from scratch, use a mind-mapping tool like Xmind or MindMeister to visualize each user’s step.

This process for qualifying leads has already been mapped out.

However, there’s no educational and conversion process in place after the visitor subscribes to the newsletter.

Here’s an example of the process to generate qualified website leads.

  1. Define pages that prospects visit
  2. Create form, fields, and CTA
  3. Create a page, web form, and email reply
  4. Connect form submission with CRM by creating Zapier integration
  5. Set up a trigger to send follow-up emails
  6. Create relevant content for the email sequence

Step 5. Build, test, launch

After mapping out your process, it’s time to build the automation.

Most SaaS automation software lets you visually design the automation; if that fails, get your development team involved instead.

Then test out your process; for example, if you’re automating cart abandonment, go to Chrome Incognito and add a product to the basket:

PWRBioheat's page to choose delivery options; on right, an item added to cart

Then abandon the order and ensure the automation works the way it’s supposed to:

PWRBioheat's "Complete your Purchase" email

Step 6. Measure

Measuring performance against the last 30 days is usually the most accurate way, and most automation solutions have methods for measuring.

Step 7. Repeat

After tackling one problem or goal, repeat the process by identifying another problem or goal.

Final thoughts

This article covered everything about marketing automation.

Automating repetitive marketing activities can help you save time and money; improve sales, leads, customer services, and engagement; and allow marketers to focus on higher-priority tasks.

The best approach is to start by automating small marketing tasks first, then move on to more significant tasks. You should also check out how to build a martech stack and what online marketing tools Ahrefs uses.

Got questions? Ping me on Twitter.



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Why Google Can’t Tell You About Every Ranking Drop

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Why Google Can't Tell You About Every Ranking Drop

In a recent Twitter exchange, Google’s Search Liaison, Danny Sullivan, provided insight into how the search engine handles algorithmic spam actions and ranking drops.

The discussion was sparked by a website owner’s complaint about a significant traffic loss and the inability to request a manual review.

Sullivan clarified that a site could be affected by an algorithmic spam action or simply not ranking well due to other factors.

He emphasized that many sites experiencing ranking drops mistakenly attribute it to an algorithmic spam action when that may not be the case.

“I’ve looked at many sites where people have complained about losing rankings and decide they have a algorithmic spam action against them, but they don’t. “

Sullivan’s full statement will help you understand Google’s transparency challenges.

Additionally, he explains why the desire for manual review to override automated rankings may be misguided.

Challenges In Transparency & Manual Intervention

Sullivan acknowledged the idea of providing more transparency in Search Console, potentially notifying site owners of algorithmic actions similar to manual actions.

However, he highlighted two key challenges:

  1. Revealing algorithmic spam indicators could allow bad actors to game the system.
  2. Algorithmic actions are not site-specific and cannot be manually lifted.

Sullivan expressed sympathy for the frustration of not knowing the cause of a traffic drop and the inability to communicate with someone about it.

However, he cautioned against the desire for a manual intervention to override the automated systems’ rankings.

Sullivan states:

“…you don’t really want to think “Oh, I just wish I had a manual action, that would be so much easier.” You really don’t want your individual site coming the attention of our spam analysts. First, it’s not like manual actions are somehow instantly processed. Second, it’s just something we know about a site going forward, especially if it says it has change but hasn’t really.”

Determining Content Helpfulness & Reliability

Moving beyond spam, Sullivan discussed various systems that assess the helpfulness, usefulness, and reliability of individual content and sites.

He acknowledged that these systems are imperfect and some high-quality sites may not be recognized as well as they should be.

“Some of them ranking really well. But they’ve moved down a bit in small positions enough that the traffic drop is notable. They assume they have fundamental issues but don’t, really — which is why we added a whole section about this to our debugging traffic drops page.”

Sullivan revealed ongoing discussions about providing more indicators in Search Console to help creators understand their content’s performance.

“Another thing I’ve been discussing, and I’m not alone in this, is could we do more in Search Console to show some of these indicators. This is all challenging similar to all the stuff I said about spam, about how not wanting to let the systems get gamed, and also how there’s then no button we would push that’s like “actually more useful than our automated systems think — rank it better!” But maybe there’s a way we can find to share more, in a way that helps everyone and coupled with better guidance, would help creators.”

Advocacy For Small Publishers & Positive Progress

In response to a suggestion from Brandon Saltalamacchia, founder of RetroDodo, about manually reviewing “good” sites and providing guidance, Sullivan shared his thoughts on potential solutions.

He mentioned exploring ideas such as self-declaration through structured data for small publishers and learning from that information to make positive changes.

“I have some thoughts I’ve been exploring and proposing on what we might do with small publishers and self-declaring with structured data and how we might learn from that and use that in various ways. Which is getting way ahead of myself and the usual no promises but yes, I think and hope for ways to move ahead more positively.”

Sullivan said he can’t make promises or implement changes overnight, but he expressed hope for finding ways to move forward positively.


Featured Image: Tero Vesalainen/Shutterstock



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56 Google Search Statistics to Bookmark for 2024

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56 Google Search Statistics to Bookmark for 2024

If you’re curious about the state of Google search in 2024, look no further.

Each year we pick, vet, and categorize a list of up-to-date statistics to give you insights from trusted sources on Google search trends.

  1. Google has a web index of “about 400 billion documents”. (The Capitol Forum)
  2. Google’s search index is over 100 million gigabytes in size. (Google)
  3. There are an estimated 3.5 billion searches on Google each day. (Internet Live Stats)
  4. 61.5% of desktop searches and 34.4% of mobile searches result in no clicks. (SparkToro)
  5. 15% of all Google searches have never been searched before. (Google)
  6. 94.74% of keywords get 10 monthly searches or fewer. (Ahrefs)
  7. The most searched keyword in the US and globally is “YouTube,” and youtube.com gets the most traffic from Google. (Ahrefs)
  8. 96.55% of all pages get zero search traffic from Google. (Ahrefs)
  9. 50-65% of all number-one spots are dominated by featured snippets. (Authority Hacker)
  10. Reddit is the most popular domain for product review queries. (Detailed)

  1. Google is the most used search engine in the world, with a mobile market share of 95.32% and a desktop market share of 81.95%. (Statista)
    63.41% of all US web traffic referrals come from Google.63.41% of all US web traffic referrals come from Google.
  2. Google.com generated 84.2 billion visits a month in 2023. (Statista)
  3. Google generated $307.4 billion in revenue in 2023. (Alphabet Investor Relations)
  4. 63.41% of all US web traffic referrals come from Google. (SparkToro)
  5. 92.96% of global traffic comes from Google Search, Google Images, and Google Maps. (SparkToro)
  6. Only 49% of Gen Z women use Google as their search engine. The rest use TikTok. (Search Engine Land)

  1. 58.67% of all website traffic worldwide comes from mobile phones. (Statista)
  2. 57% of local search queries are submitted using a mobile device or tablet. (ReviewTrackers)
    57% of local search queries are submitted using a mobile device or tablet. 57% of local search queries are submitted using a mobile device or tablet.
  3. 51% of smartphone users have discovered a new company or product when conducting a search on their smartphones. (Think With Google)
  4. 54% of smartphone users search for business hours, and 53% search for directions to local stores. (Think With Google)
  5. 18% of local searches on smartphones lead to a purchase within a day vs. 7% of non-local searches. (Think With Google)
  6. 56% of in-store shoppers used their smartphones to shop or research items while they were in-store. (Think With Google)
  7. 60% of smartphone users have contacted a business directly using the search results (e.g., “click to call” option). (Think With Google)
  8. 63.6% of consumers say they are likely to check reviews on Google before visiting a business location. (ReviewTrackers)
  9. 88% of consumers would use a business that replies to all of its reviews. (BrightLocal)
  10. Customers are 2.7 times more likely to consider a business reputable if they find a complete Business Profile on Google Search and Maps. (Google)
  11. Customers are 70% more likely to visit and 50% more likely to consider purchasing from businesses with a complete Business Profile. (Google)
  12. 76% of people who search on their smartphones for something nearby visit a business within a day. (Think With Google)
  13. 28% of searches for something nearby result in a purchase. (Think With Google)
  14. Mobile searches for “store open near me” (such as, “grocery store open near me” have grown by over 250% in the last two years. (Think With Google)

  1. People use Google Lens for 12 billion visual searches a month. (Google)
  2. 50% of online shoppers say images helped them decide what to buy. (Think With Google)
  3. There are an estimated 136 billion indexed images on Google Image Search. (Photutorial)
  4. 15.8% of Google SERPs show images. (Moz)
  5. People click on 3D images almost 50% more than static ones. (Google)

  1. More than 800 million people use Google Discover monthly to stay updated on their interests. (Google)
  2. 46% of Google Discover URLs are news sites, 44% e-commerce, 7% entertainment, and 2% travel. (Search Engine Journal)
  3. Even though news sites accounted for under 50% of Google Discover URLs, they received 99% of Discover clicks. (Search Engine Journal)
    Even though news sites accounted for under 50% of Google Discover URLs, they received 99% of Discover clicks.Even though news sites accounted for under 50% of Google Discover URLs, they received 99% of Discover clicks.
  4. Most Google Discover URLs only receive traffic for three to four days, with most of that traffic occurring one to two days after publishing. (Search Engine Journal)
  5. The clickthrough rate (CTR) for Google Discover is 11%. (Search Engine Journal)
  1. 91.45% of search volumes in Google Ads Keyword Planner are overestimates. (Ahrefs)
  2. For every $1 a business spends on Google Ads, they receive $8 in profit through Google Search and Ads. (Google)
  3. Google removed 5.5 billion ads, suspended 12.7 million advertiser accounts, restricted over 6.9 billion ads, and restricted ads from showing up on 2.1 billion publisher pages in 2023. (Google)
  4. The average shopping click-through rate (CTR) across all industries is 0.86% for Google Ads. (Wordstream)
  5. The average shopping cost per click (CPC) across all industries is $0.66 for Google Ads. (Wordstream)
  6. The average shopping conversion rate (CVR) across all industries is 1.91% for Google Ads. (Wordstream)

  1. 58% of consumers ages 25-34 use voice search daily. (UpCity)
  2. 16% of people use voice search for local “near me” searches. (UpCity)
  3. 67% of consumers say they’re very likely to use voice search when seeking information. (UpCity)
  4. Active users of the Google Assistant grew 4X over the past year, as of 2019. (Think With Google)
  5. Google Assistant hit 1 billion app installs. (Android Police)

  1. AI-generated answers from SGE were available for 91% of entertainment queries but only 17% of healthcare queries. (Statista)
  2. The AI-generated answers in Google’s Search Generative Experience (SGE) do not match any links from the top 10 Google organic search results 93.8% of the time. (Search Engine Journal)
  3. Google displays a Search Generative element for 86.8% of all search queries. (Authoritas)
    Google displays a Search Generative element for 86.8% of all search queries. Google displays a Search Generative element for 86.8% of all search queries.
  4. 62% of generative links came from sources outside the top 10 ranking organic domains. Only 20.1% of generative URLs directly match an organic URL ranking on page one. (Authoritas)
  5. 70% of SEOs said that they were worried about the impact of SGE on organic search (Aira)

Learn more

Check out more resources on how Google works:



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How To Use ChatGPT For Keyword Research

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How To Use ChatGPT For Keyword Research

Anyone not using ChatGPT for keyword research is missing a trick.

You can save time and understand an entire topic in seconds instead of hours.

In this article, I outline my most effective ChatGPT prompts for keyword research and teach you how I put them together so that you, too, can take, edit, and enhance them even further.

But before we jump into the prompts, I want to emphasize that you shouldn’t replace keyword research tools or disregard traditional keyword research methods.

ChatGPT can make mistakes. It can even create new keywords if you give it the right prompt. For example, I asked it to provide me with a unique keyword for the topic “SEO” that had never been searched before.

Interstellar Internet SEO: Optimizing content for the theoretical concept of an interstellar internet, considering the challenges of space-time and interplanetary communication delays.”

Although I want to jump into my LinkedIn profile and update my title to “Interstellar Internet SEO Consultant,” unfortunately, no one has searched that (and they probably never will)!

You must not blindly rely on the data you get back from ChatGPT.

What you can rely on ChatGPT for is the topic ideation stage of keyword research and inspiration.

ChatGPT is a large language model trained with massive amounts of data to accurately predict what word will come next in a sentence. However, it does not know how to do keyword research yet.

Instead, think of ChatGPT as having an expert on any topic armed with the information if you ask it the right question.

In this guide, that is exactly what I aim to teach you how to do – the most essential prompts you need to know when performing topical keyword research.

Best ChatGPT Keyword Research Prompts

The following ChatGPT keyword research prompts can be used on any niche, even a topic to which you are brand new.

For this demonstration, let’s use the topic of “SEO” to demonstrate these prompts.

Generating Keyword Ideas Based On A Topic

What Are The {X} Most Popular Sub-topics Related To {Topic}?

Screenshot from ChatGPT 4, April 2024

The first prompt is to give you an idea of the niche.

As shown above, ChatGPT did a great job understanding and breaking down SEO into three pillars: on-page, off-page & technical.

The key to the following prompt is to take one of the topics ChatGPT has given and query the sub-topics.

What Are The {X} Most Popular Sub-topics Related To {Sub-topic}?

For this example, let’s query, “What are the most popular sub-topics related to keyword research?”

Having done keyword research for over 10 years, I would expect it to output information related to keyword research metrics, the types of keywords, and intent.

Let’s see.

ChatGPT keyword prompt subtopicScreenshot from ChatGPT 4, April 2024

Again, right on the money.

To get the keywords you want without having ChatGPT describe each answer, use the prompt “list without description.”

Here is an example of that.

List Without Description The Top {X} Most Popular Keywords For The Topic Of {X}chatgpt keyword research prompt for most popular keywords

You can even branch these keywords out further into their long-tail.

Example prompt:

List Without Description The Top {X} Most Popular Long-tail Keywords For The Topic “{X}”

chatgpt keyword research prompt longtail keywordsScreenshot ChatGPT 4,April 2024

List Without Description The Top Semantically Related Keywords And Entities For The Topic {X}

You can even ask ChatGPT what any topic’s semantically related keywords and entities are!

chatgpt keyword research semantic intentScreenshot ChatGPT 4, April 2024

Tip: The Onion Method Of Prompting ChatGPT

When you are happy with a series of prompts, add them all to one prompt. For example, so far in this article, we have asked ChatGPT the following:

  • What are the four most popular sub-topics related to SEO?
  • What are the four most popular sub-topics related to keyword research
  • List without description the top five most popular keywords for “keyword intent”?
  • List without description the top five most popular long-tail keywords for the topic “keyword intent types”?
  • List without description the top semantically related keywords and entities for the topic “types of keyword intent in SEO.”

Combine all five into one prompt by telling ChatGPT to perform a series of steps. Example:

“Perform the following steps in a consecutive order Step 1, Step 2, Step 3, Step 4, and Step 5”

Example:

“Perform the following steps in a consecutive order Step 1, Step 2, Step 3, Step 4 and Step 5. Step 1 – Generate an answer for the 3 most popular sub-topics related to {Topic}?. Step 2 – Generate 3 of the most popular sub-topics related to each answer. Step 3 – Take those answers and list without description their top 3 most popular keywords. Step 4 – For the answers given of their most popular keywords, provide 3 long-tail keywords. Step 5 – for each long-tail keyword offered in the response, a list without descriptions 3 of their top semantically related keywords and entities.”

Generating Keyword Ideas Based On A Question

Taking the steps approach from above, we can get ChatGPT to help streamline getting keyword ideas based on a question. For example, let’s ask, “What is SEO?

“Perform the following steps in a consecutive order Step 1, Step 2, Step 3, and Step 4. Step 1 Generate 10 questions about “{Question}”?. Step 2 – Generate 5 more questions about “{Question}” that do not repeat the above. Step 3 – Generate 5 more questions about “{Question}” that do not repeat the above. Step 4 – Based on the above Steps 1,2,3 suggest a final list of questions avoiding duplicates or semantically similar questions.”

chatgpt for question keyword researchScreenshot ChatGPT 4, April 2024

Generating Keyword Ideas Using ChatGPT Based On The Alphabet Soup Method

One of my favorite methods, manually, without even using a keyword research tool, is to generate keyword research ideas from Google autocomplete, going from A to Z.

Generating Keyword Ideas using ChatGPT Based on the Alphabet Soup MethodScreenshot from Google autocomplete, April 2024

You can also do this using ChatGPT.

Example prompt:

“give me popular keywords that includes the keyword “SEO”, and the next letter of the word starts with a”

ChatGPT Alphabet keyword research methodScreenshot from ChatGPT 4, April 2024

Tip: Using the onion prompting method above, we can combine all this in one prompt.

“Give me five popular keywords that include “SEO” in the word, and the following letter starts with a. Once the answer has been done, move on to giving five more popular keywords that include “SEO” for each letter of the alphabet b to z.”

Generating Keyword Ideas Based On User Personas

When it comes to keyword research, understanding user personas is essential for understanding your target audience and keeping your keyword research focused and targeted. ChatGPT may help you get an initial understanding of customer personas.

Example prompt:

“For the topic of “{Topic}” list 10 keywords each for the different types of user personas”

ChatGPT and user personasScreenshot from ChatGPT 4, April 2024

You could even go a step further and ask for questions based on those topics that those specific user personas may be searching for:

ChatGPT and keyword research based on personaScreenshot ChatGPT 4, April 2024

As well as get the keywords to target based on those questions:

“For each question listed above for each persona, list the keywords, as well as the long-tail keywords to target, and put them in a table”

question and longtail and user persona using a table for ChatGPT keyword researchScreenshot from ChatGPT 4, April 2024

Generating Keyword Ideas Using ChatGPT Based On Searcher Intent And User Personas

Understanding the keywords your target persona may be searching is the first step to effective keyword research. The next step is to understand the search intent behind those keywords and which content format may work best.

For example, a business owner who is new to SEO or has just heard about it may be searching for “what is SEO.”

However, if they are further down the funnel and in the navigational stage, they may search for “top SEO firms.”

You can query ChatGPT to inspire you here based on any topic and your target user persona.

SEO Example:

“For the topic of “{Topic}” list 10 keywords each for the different types of searcher intent that a {Target Persona} would be searching for”

ChatGPT For Keyword Research Admin

Here is how you can best use ChatGPT for keyword research admin tasks.

Using ChatGPT As A Keyword Categorization Tool

One of the use cases for using ChatGPT is for keyword categorization.

In the past, I would have had to devise spreadsheet formulas to categorize keywords or even spend hours filtering and manually categorizing keywords.

ChatGPT can be a great companion for running a short version of this for you.

Let’s say you have done keyword research in a keyword research tool, have a list of keywords, and want to categorize them.

You could use the following prompt:

“Filter the below list of keywords into categories, target persona, searcher intent, search volume and add information to a six-column table: List of keywords – [LIST OF KEYWORDS], Keyword Search Volume [SEARCH VOLUMES] and Keyword Difficulties [KEYWORD DIFFICUTIES].”

Using Chat GPT as a Keyword Categorization ToolScreenshot from ChatGPT, April 2024

Tip: Add keyword metrics from the keyword research tools, as using the search volumes that a ChatGPT prompt may give you will be wildly inaccurate at best.

Using ChatGPT For Keyword Clustering

Another of ChatGPT’s use cases for keyword research is to help you cluster. Many keywords have the same intent, and by grouping related keywords, you may find that one piece of content can often target multiple keywords at once.

However, be careful not to rely only on LLM data for clustering. What ChatGPT may cluster as a similar keyword, the SERP or the user may not agree with. But it is a good starting point.

The big downside of using ChatGPT for keyword clustering is actually the amount of keyword data you can cluster based on the memory limits.

So, you may find a keyword clustering tool or script that is better for large keyword clustering tasks. But for small amounts of keywords, ChatGPT is actually quite good.

A great use small keyword clustering use case using ChatGPT is for grouping People Also Ask (PAA) questions.

Use the following prompt to group keywords based on their semantic relationships. For example:

“Organize the following keywords into groups based on their semantic relationships, and give a short name to each group: [LIST OF PAA], create a two-column table where each keyword sits on its own row.

Using Chat GPT For Keyword ClusteringScreenshot from ChatGPT, April 2024

Using Chat GPT For Keyword Expansion By Patterns

One of my favorite methods of doing keyword research is pattern spotting.

Most seed keywords have a variable that can expand your target keywords.

Here are a few examples of patterns:

1. Question Patterns

(who, what, where, why, how, are, can, do, does, will)

“Generate [X] keywords for the topic “[Topic]” that contain any or all of the following “who, what, where, why, how, are, can, do, does, will”

question based keywords keyword research ChatGPTScreenshot ChatGPT 4, April 2024

2. Comparison Patterns

Example:

“Generate 50 keywords for the topic “{Topic}” that contain any or all of the following “for, vs, alternative, best, top, review”

chatgpt comparison patterns for keyword researchScreenshot ChatGPT 4, April 2024

3. Brand Patterns

Another one of my favorite modifiers is a keyword by brand.

We are probably all familiar with the most popular SEO brands; however, if you aren’t, you could ask your AI friend to do the heavy lifting.

Example prompt:

“For the top {Topic} brands what are the top “vs” keywords”

ChatGPT brand patterns promptScreenshot ChatGPT 4, April 2024

4. Search Intent Patterns

One of the most common search intent patterns is “best.”

When someone is searching for a “best {topic}” keyword, they are generally searching for a comprehensive list or guide that highlights the top options, products, or services within that specific topic, along with their features, benefits, and potential drawbacks, to make an informed decision.

Example:

“For the topic of “[Topic]” what are the 20 top keywords that include “best”

ChatGPT best based keyword researchScreenshot ChatGPT 4, April 2024

Again, this guide to keyword research using ChatGPT has emphasized the ease of generating keyword research ideas by utilizing ChatGPT throughout the process.

Keyword Research Using ChatGPT Vs. Keyword Research Tools

Free Vs. Paid Keyword Research Tools

Like keyword research tools, ChatGPT has free and paid options.

However, one of the most significant drawbacks of using ChatGPT for keyword research alone is the absence of SEO metrics to help you make smarter decisions.

To improve accuracy, you could take the results it gives you and verify them with your classic keyword research tool – or vice versa, as shown above, uploading accurate data into the tool and then prompting.

However, you must consider how long it takes to type and fine-tune your prompt to get your desired data versus using the filters within popular keyword research tools.

For example, if we use a popular keyword research tool using filters, you could have all of the “best” queries with all of their SEO metrics:

ahrefs screenshot for best seoScreenshot from Ahrefs Keyword Explorer, March 2024

And unlike ChatGPT, generally, there is no token limit; you can extract several hundred, if not thousands, of keywords at a time.

As I have mentioned multiple times throughout this piece, you cannot blindly trust the data or SEO metrics it may attempt to provide you with.

The key is to validate the keyword research with a keyword research tool.

ChatGPT For International SEO Keyword Research

ChatGPT can be a terrific multilingual keyword research assistant.

For example, if you wanted to research keywords in a foreign language such as French. You could ask ChatGPT to translate your English keywords;

translating keywords with ChatGPTScreenshot ChatGPT 4, Apil 2024
The key is to take the data above and paste it into a popular keyword research tool to verify.
As you can see below, many of the keyword translations for the English keywords do not have any search volume for direct translations in French.
verifying the data with ahrefsScreenshot from Ahrefs Keyword Explorer, April 2024

But don’t worry, there is a workaround: If you have access to a competitor keyword research tool, you can see what webpage is ranking for that query – and then identify the top keyword for that page based on the ChatGPT translated keywords that do have search volume.

top keyword from ahrefs keyword explorerScreenshot from Ahrefs Keyword Explorer, April 2024

Or, if you don’t have access to a paid keyword research tool, you could always take the top-performing result, extract the page copy, and then ask ChatGPT what the primary keyword for the page is.

Key Takeaway

ChatGPT can be an expert on any topic and an invaluable keyword research tool. However, it is another tool to add to your toolbox when doing keyword research; it does not replace traditional keyword research tools.

As shown throughout this tutorial, from making up keywords at the beginning to inaccuracies around data and translations, ChatGPT can make mistakes when used for keyword research.

You cannot blindly trust the data you get back from ChatGPT.

However, it can offer a shortcut to understanding any topic for which you need to do keyword research and, as a result, save you countless hours.

But the key is how you prompt.

The prompts I shared with you above will help you understand a topic in minutes instead of hours and allow you to better seed keywords using keyword research tools.

It can even replace mundane keyword clustering tasks that you used to do with formulas in spreadsheets or generate ideas based on keywords you give it.

Paired with traditional keyword research tools, ChatGPT for keyword research can be a powerful tool in your arsenal.

More resources:


Featured Image: Tatiana Shepeleva/Shutterstock

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