Instagram businesses and creators may be getting a Messenger-like ‘FAQ’ feature

Instagram is developing a new product, Frequently Asked Questions (FAQ), that will allow people to start conversations with businesses or creators’ accounts by tapping on a commonly asked question within…

Instagram tests Direct Messaging on web where encryption fails

Instagram will finally let you chat from your web browser, but the launch contradicts Facebook’s plan for end-to-end encryption in all its messaging apps. Today Instagram began testing Direct Messages…

Instagram launches Threads, a Close Friends chat app with auto-status

What if Instagram could automatically tell your Close Friends you’re (home), (working), (on the move), or (chilling and might want to hang out)? That’s the idea behind Instagram’s new companion…