Instagram businesses and creators may be getting a Messenger-like ‘FAQ’ feature

Instagram is developing a new product, Frequently Asked Questions (FAQ), that will allow people to start conversations with businesses or creators’ accounts by tapping on a commonly asked question within…

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Instagram tests Direct Messaging on web where encryption fails

Instagram will finally let you chat from your web browser, but the launch contradicts Facebook’s plan for end-to-end encryption in all its messaging apps. Today Instagram began testing Direct Messages…

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Instagram launches Threads, a Close Friends chat app with auto-status

What if Instagram could automatically tell your Close Friends you’re 🏠 (home), 🤓 (working), 🚗 (on the move), or 🛋️ (chilling and might want to hang out)? That’s the idea…

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