Gamification has emerged as a powerful tool for enhancing customer experiences in various industries, and the airline industry is no exception. With fierce competition and the growing demand...
Word is getting out that WordPress.com is more than just websites and hosting. Bring your domains over today! Jeremy Anderberg Since launching our domain transfer offer...
Google is testing a paid version of customer support for its advertisers who use Google Ads. Google said this is a “paid pilot” where its “smallest...
Amazon Web Services (AWS) and Twilio, a customer engagement platform, have extended their longstanding strategic work together that will place powerful artificial intelligence (AI) capabilities at...
Customers are the lifeblood of your business. You need to understand their pain points, desires, wants, and needs. Today, you can use technology and customer surveys...
Google wants you to add your customer support details to Google Merchant Center Next. Google said, “Shoppers are often dissatisfied when they can’t easily find customer...
QR codes have become a powerful tool for driving user engagement and seamless experiences. But are you harnessing their full potential? During this webinar, we’ll dive...
Generative AI and large language models are making customer experience platforms more accessible and humanized. These advances in recent months build on years of AI development...
Social media is now a crucial part of how consumers discover new CPG products. From brand accounts to online influencers, huge shares of the more...
If you are reading this article, chances are that you know something about Ryan Deiss and his Customer Value Journey. Ryan literally built a marketing education...