In the internet age, few things shape purchasing decisions as much as online reviews. And why not? They provide authentic and honest insight that no marketing...
Globally, more people are using smartphones now. The use of text-based chatbots is the most significant trend that has been noticed. Although we think of the...
Duncan is an award-winning editor with more than 20 years experience in journalism. Having launched his tech journalism career as editor of Arabian Computer News in...
Personalization getty Will 2023 be the year of personalization? Consumers hope so. For the past two years, shoppers have been craving the personal touch: In 2021,...
Conversion funnels are essential for any business looking to maximize sales and drive customer engagement. By analyzing each step of the funnel, companies can identify opportunities...
What Is Inside The Newly Launched 123 Profit Module? The 123 Profit program is an intelligent combination of eight components that helps you in making the...
An experiment was conducted for wine tasters sometime ago. The volunteers received two bottles of wine and were told to describe the taste of each one....
It’s not enough to meet customer expectations. Today’s successful businesses know they must anticipate their customers’ needs and surpass their expectations. For example, one-third of businesses...
Today’s buyers value their experience with a brand over product quality and price. So, customer experience mistakes can turn away shoppers and leave your brand in...
Customer loyalty is an important factor in any business’s growth. It involves keeping customer engagement high, creating a positive customer experience, and encouraging customer retention. Loyal...