Former Google CEO Eric Schmidt shares details about the “brutal” review process employees had to go through when pitching ideas for new products. During a Q&A...
The B2B customer journey can be a long one, especially when the purchase of expensive software subscriptions is under consideration. “The average B2B customer journey takes...
Experience improvement platform InMoment has announced the acquisition of ReviewTrackers which offers a set of solutions to analyze and amplify customer voices. The new capabilities will...
Google for years has been doing super fancy search features based on reviews left in Google Maps. Here are some more features that may or may...
According to Ben Fisher, Google has opened up the Google Business Profiles maps reviews tool to those who manage over 10 accounts. Previously, the tool only...
In part one of my interview with David Melamed, we spoke about his background and the beauty of the search marketing industry. David Melamed and I...
Google launches a third product review algorithm update in search results, which builds off of the product review updates introduced last year. The first product review...
This week, I covered a possible Google update that ticked off a week ago, but it was weird, the tools didn’t pick up on it. Google...
This post was sponsored by Tilda website builder. The opinions expressed in this article are the sponsor’s own. Website builders have a bad reputation when it comes...
I believe for the first time, Google has provided more detail on how it handles review spam policy enforcement for Google Maps. The search company wrote...