Fujitsu has unveiled its new service portfolio, Fujitsu Computing as a Service (CaaS), to accelerate digital transformation (DX) and empower customers globally by offering access to...
Data reveals that 93% of customers are likely to purchase a product or service from a company that offers good customer service. Contrastingly, 58% of American...
At many companies, it can feel as if there are 100 miles between sales and marketing. In a recent LinkedIn survey, 60% of global respondents believed...
Blockchain as a Service (BaaS) enables organizations to build innovative applications and digital services on cloud-based service providers. Blockchain is a technology introduced by Satoshi Nakamoto, a...
Proactive customer service is generally very popular with consumers, one study by InContact found it had an 87% approval rate. This makes it very popular among...
Fujitsu has unveiled its new service portfolio, Fujitsu Computing as a Service (CaaS), to accelerate digital transformation (DX) and empower customers globally by offering access to...
Today, Salesforce introduced new features for their Service Cloud and Marketing Cloud. Marketers will be able to use more conversational intelligence and identity resolution capabilities to...
Nowadays, we no longer have to spend hours on hold to get a hold of someone from the help desk or wait until the next business...
Today, customer engagement software company Intercom launched two new products – Surveys, a real-time insights tool, and Switch, a tool that transfers customers from a phone...
Today, The Trade Desk announced the launch of a new certified service partner program, welcoming Goodway Group as the inaugural partner for the program. The aim...
English 
Svenska 
Deutsch (Sie)